Client Tax Services Lead
hace 6 días
Madrid
Overview At ING we are looking for Client Tax Services Expert Lead Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. Your role and work environment: We are looking for a talented and enthusiastic Expert Lead to join our Client Tax Services Team of Financial Crime Prevention. The responsibility of this team is to ensure end-to-end tax compliance for clients, especially in the Brokerage and investment products domain—from the correct capture and maintenance of client tax attributes (tax residency, W-8/W-9, CRS/FATCA, etc.) to execution, reporting, and ongoing management of associated tax obligations. Responsibilities • Define and lead the Client Tax Services (CTS) function in Spain, aligned with the Group model and fully integrated within KYC, ensuring end-to-end ownership of client taxation (from onboarding to filing and in-life management)., • Design and implement a scalable operating model for client tax services, with a strong focus on Brokerage and investment products, ensuring accurate capture, maintenance, and usage of client tax data., • Act as the single point of coordination for client taxation, connecting business, KYC, technology, and corporate functions., • Own the full tax reporting lifecycle:, • Define and maintain the tax reporting catalogue, • Design and document end-to-end processes, • Collect, validate, and consolidate data, • Submit filings to the Spanish Tax Agency (AEAT) and manage incidents (notifications, claims, refunds), • Ensure compliance with local and international tax regulations, including CRS, FATCA, WHT, Double Tax Relief, and other taxes applicable to investment clients., • Establish and maintain a robust Tax Control Framework, including internal controls, reporting, segregation of duties, and audit traceability., • Lead risk management through KPIs, monitoring quality, timelines, operational incidents, and defect rates., • Drive technology and data integration, working with internal systems, tax engines, and external providers to ensure efficiency and data quality., • Lead audits and regulatory interactions, ensuring complete, accurate, and traceable evidence., • Act as a strategic advisor to the business, anticipating regulatory impacts on new products, client segments, and the evolution of Brokerage., • Drive transformation and continuous improvement, including digitalization initiatives and the use of AI in tax processes.What we’re looking for Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • 5–8 years of experience in banking taxation focused on investment clients/Brokerage and tax reporting., • Proven experience leading teams or building functions from scratch, with strong end-to-end ownership., • Hands-on experience with AEAT tax models and related processes., • Strong knowledge of international taxation, including WHT, Double Tax Relief, CRS/FATCA, FTT, and Stamp Duty., • Experience in regulated environments, interacting with auditors, regulators, and external advisors., • Strong data and technology capabilities, including BI tools, tax engines, and system integrations., • Analytical mindset with a strong focus on data quality., • Transformation mindset, including the ability to leverage AI tools to improve efficiency and quality., • Being a role model for the Orange code:, • Ownership and delivery (“make it happen”), • Cross-functional collaboration, • Proactivity and ability to anticipate regulatory changes, • Languages: Native Spanish and advanced English.What we offer The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfil you in every way, and that is why we take care of even the smallest details. Be flexible my friend. Our model is all about flexibility and accountability. You determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. For thinking about lunch doesn’t take up your time or cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with errands) and more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. You will enjoy our flexible remuneration model, with tax-advantaged ways to access services such as nursery, transport card, training aids… Free company shuttle. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our Madrid office. Banking benefits. Special loans with better conditions. Special mortgage conditions after 6 months. Pension plan after 1 month. More vitality and more belonging Care 360º for the team (physical, mental, social connection & purpose). Physiotherapy on site. Clinics with top athletes. Gympass. Employee Networks: Rainbow Lions, Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: helping clients create a better future by providing tools to get where they want to go. A fully online bank using agile methodologies, with presence in more than 40 countries. We are proud of our diverse team and we are committed to a culture of Diversity, Inclusion and Belonging to foster collaboration and innovation that represents all groups in society. We are orange on the outside and green on the inside. Our Sustainability journey is about Empowering (y)our Sustainability journey. We are on this path for us and for our clients who choose to embark on it. Making things happen, helping others be successful, and staying one step ahead is our DNA. If you see yourself this way, we look forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Safety reminders Job Application Safety Reminder: We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. xcskxlj, • Check the sender’s email carefully: Legitimate communication will come from @ and/or @ ., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam. #J-18808-Ljbffr
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