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  • Front of House Manager
    Front of House Manager
    hace 8 días
    £14–£15 por hora
    Jornada completa
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • Full Time Stock Taker - Merton & Alperton
    Full Time Stock Taker - Merton & Alperton
    hace 21 días
    £12–£13 por hora
    Jornada completa
    Morden

    Retail Stock Taker: RGIS is the UK’s leading stocktaking company, working with top retailers such as Tesco, Asda, Sainsbury’s, Morrisons and Waitrose. We are looking for energetic and reliable people to join our growing teams. No experience is needed – we provide full training and offer flexible shifts to fit your lifestyle. As a Retail Stock Taker, you will work as part of an experienced and supportive team, counting and scanning products using our RGIS handheld device, usually outside of store opening hours. You might not know RGIS yet, but you’ll definitely recognise the stores you’ll be working with! Every shift brings something new – that variety is one of the things our teams love most about working with us. Ready to start your flexible and rewarding career with RGIS? Apply today and join our team! Requirements: We are looking for people who are: • Punctual, reliable and great team players, • Comfortable working unsociable hours, including early mornings, late nights and Sundays, • Thorough and precise in their work, • Physically able to stand for long periods and use ladders/step stools safely Benefits What we offer • The opportunity to earn up to £15.00 per hour, • Starting hourly rate up to £13.00, • Up to £2 per hour additional performance-based bonus, • Additional payments for travel events, • Up to 28 days’ paid holiday per year, • Company transport to and from designated central meeting points, provided for non-drivers, • Guaranteed-hours contract (16–32 hours) available after the probation period, depending on performance and availability, • Flexible work schedules received three weeks in advance via our dedicated app, • Fantastic career progression opportunities We welcome applicants from all backgrounds - RGIS is proud to be an Equal Opportunities Employer

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  • Bar Supervisor
    Bar Supervisor
    hace 8 días
    £13.5 por hora
    Jornada completa
    London

    Bar Supervisor About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering outstanding food, exceptional drinks and unforgettable guest experiences. We're looking for an experienced Bar Supervisor to lead our bar operation, ensuring every drink is served to the highest standard while supporting the smooth running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, profitable bar. The Role As Bar Supervisor, you will oversee the day-to-day running of the bar, ensuring excellent service, efficient operations and consistent drink quality. You'll supervise the bar team, maintain stock levels, place supplier orders and ensure all licensing and health & safety standards are met. You'll work closely with management to maximise beverage sales, minimise waste and deliver a memorable experience for every guest. Key Responsibilities Bar Operations • Lead the daily operation of the bar during service., • Prepare and serve alcoholic and non-alcoholic beverages to company standards., • Ensure drinks are presented consistently and efficiently., • Maintain a clean, organised and fully stocked bar at all times., • Ensure opening and closing procedures are completed correctly. Leadership • Supervise and support the bar team throughout each shift., • Train new team members on drinks, service standards and company procedures., • Motivate the team to deliver exceptional customer service., • Assist with staff scheduling and daily task delegation when required. Stock & Administration • Monitor stock levels and place weekly supplier orders., • Carry out regular stock counts and investigate variances., • Minimise waste through effective stock rotation and portion control., • Receive, check and organise deliveries., • Maintain accurate stock records., • Complete end-of-day reports and any bar-related administration as required. Compliance • Ensure all licensing laws are followed., • Maintain excellent food hygiene and health & safety standards., • Verify age identification where required., • Ensure all equipment is cleaned and maintained correctly. What We're Looking For We're looking for someone who: • Has previous supervisory experience in a busy bar or restaurant., • Has strong cocktail, wine, beer and spirits knowledge., • Has experience placing stock orders and managing inventory., • Is organised with excellent attention to detail., • Can lead a team confidently under pressure., • Has excellent communication and customer service skills., • Is flexible and reliable. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to join one of London's fastest-growing independent restaurant brands.

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  • Count Manager - Merton & Alperton
    Count Manager - Merton & Alperton
    hace 21 días
    £13–£14.35 por hora
    Jornada completa
    Morden

    Due to continued strong business growth, RGIS is excited to be recruiting additional Count Managers in the Merton and Brent areas. We are looking for ambitious and motivated candidates with excellent people management skills who will be responsible for leading teams of up to 45 people to deliver stocktakes for our retail customers. As a Count Manager for RGIS, you will share our passion for delivering outstanding service to our customers and ensuring the accuracy and integrity of the data we deliver to them. Our dedicated Count Manager training program will give you all the knowledge you need to operate the RGIS systems and will empower you to manage our teams of fantastic people to achieve these goals. Due to the nature of retail stocktaking, this role primarily operates Sunday to Thursday and involves early morning, late evening and night shifts. Flexibility is essential and schedules are released three weeks in advance, providing you with visibility and planning. Talent always shines through at RGIS and we have an incredible record of internal development and staff promotion. If you think you have what it takes to be the next success story for us then please apply. Requirements: · Previous experience in a supervisory or management role · A flexible approach to working including the ability to work shifts at a variety of times and locations · Full UK driving licence and access to own vehicle · Good general IT skills · Excellent communication skills · Excellent interpersonal skills with the ability to deal with internal and external stakeholders including senior managers Benefits · £13.35 Starting Rate during initial training, with further pay increase on completion of training program · Paid Annual Leave of up to 28 days per year · Paid driving time and generous mileage payments for using own vehicle · Performance based bonus scheme · Pension Scheme · Guaranteed weekly hours contracts available RGIS is an Equal Opportunities Employer

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  • Line Cook
    Line Cook
    hace 8 días
    £13.25–£13.5 por hora
    Jornada completa
    London

    Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

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  • Electrician
    Electrician
    hace 1 mes
    £30000–£50000 anual
    Jornada completa
    London

    Job Overview: We are seeking a skilled and innovative Electrical Engineer to join our dynamic team. The ideal candidate will possess a strong background in high-end residential electrical install, with experience in system design and a solid understanding of technical hardware. This role involves working on diverse projects, from initial concept through to implementation, ensuring that all designs meet the required specifications and standards.Salary will reflect experience, we tend to like to discuss salary expectations with prospective candidates and collaboratively decide on a number both parties are happy with. Responsibilities: • Design and develop electrical systems and components, ensuring compliance with industry standards., • Conduct root cause analysis to troubleshoot and resolve issues in existing systems., • Collaborate with cross-functional teams to integrate electrical systems with mechanical components., • Develop firmware for programmable logic controllers (PLCs) to enhance system functionality., • Perform signal processing tasks to analyse data from various sensors and devices., • Maintain up-to-date knowledge of industry trends and advancements in the electrical industry., • Feedback site status and requirements using job sheet software., • Take responsibility and care for the tools and equipment provided to you., • Communicate between multiple other trade companies we may be working with, from designers to architects, you will need to be able to work collaboratively as well as preemptively prepare for third-party delays. Skills: • NVQ3 & AM2 qualified., • Test + Inspection (EICR) on single phase and three phase installations including documentation., • Excellent presentation, from your work to your appearance, always be well presented, ensure uniform is correct etc. We have quite a high-end client profile so a uniformed front in all aspects of the job is necessary., • Install cable managements and enclosures including internal wiring to a high standard., • Expertise with installing WiFi / LAN systems, • Good understanding of heating systems, including control issue diagnosis., • Hands-on experience with soldering and surface mount technology (SMT)., • Knowledge of lighting dimming protocols and ability to identify and fault find all protocols (eg. phase, 0-10v, DALI), • Passion and a keen interest for what we do! The range of projects we work on is so exciting and we are looking for someone to join the team and be as in invested in our expansion and success as we are., • Ability to work collaboratively within a team environment while managing individual responsibilities effectively. Benefits: • Travel expense covered., • Company pension plan., • Quarterly team socials., • Any further training or updated training covered. We look forward to reviewing your application, good luck!

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  • Guest experience manager
    Guest experience manager
    hace 18 días
    £14 por hora
    Jornada parcial
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

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  • Support Worker
    Support Worker
    hace 2 meses
    £29061.5 anual
    Jornada completa
    South Croydon

    About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

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