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About the job As a Receptionist at The Galaxie Hotel, you will be the first point of contact for our guests, delivering warm and professional service to ensure a welcoming experience. You will handle check-ins and check-outs, respond to guest inquiries, and provide support to ensure smooth evening operations. Key Responsibilities: Greet and assist guests with check-in, check-out, and reservations. Answer phone calls, emails, and guest queries in a polite and efficient manner. Handle payments and maintain accurate records of transactions. Provide information about hotel services, local transport, and attractions. Liaise with housekeeping and management to ensure guest needs are met. Monitor security and maintain a safe, welcoming environment during evening hours. from 26,400 to 30,000 per year Free accommodation Paid holidays, free access to the gym, free parking, staff discounts Department: Reception Requirements: Strong communication and customer service skills. Ability to work independently and responsibly during evening shifts. Previous front desk or hospitality experience preferred but not essential. Professional, courteous, and well-organized. Language required: English. The company The Galaxie Hotel, nestled in the charming district of Summertown, Oxford, is a warm and inviting boutique bed & breakfast set within two beautifully restored Victorian townhouses. With 32 eclectic, en-suite rooms, the hotel blends modern comforts with unique, quirky décor. Guests love the light-filled conservatory breakfast room, tranquil garden, free parking, and convenient bus access to the city centre. Highly praised for its friendly and attentive service, The Galaxie makes for a memorable stay—perfectly balancing comfort, character, and convenience.