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At Capricci we are currently looking to expand our small kitvhen staff. Capricci is a small, authentic, Italian wine bar and restaurant, with around 20/25 covers. The role will include kitchen aid responsibilities, such as helping the chefs in preparations, quick starter plating during service and general kitchen porter duties. We are looking for a driven individual, with passion and will to grow within the company. Neat appearance as we work from an open kitchen, full time applicants only, over 5 days around 45/50 hrs per week. Competitive salary according to skills and experience, ability to speak italian is a plus indeed. Looking forward to hearing from you soon, Kindest regards, Lorenzo, General Manager
assistant kitchen manager role Food is at the heart of the spacious dining room, from classic fish and chips to small plates with a twist, and of course the best Sunday roast in Woodford. What we offer you? Christmas Day (and Boxing Day) off 50% discount off all food in any Portobello pub 20% discount on all drinks in any Portobello pub 25% discount on beer through the brewery store £50 birthday bar tab Most importantly our values are about treating EVERY individual with Honesty, Integrity & Respect What you offer us? Our Head Chefs have full autonomy over THEIR menu. We just ask for a few things; that you will lead and inspire your team from the front. You will be a natural leader and coach your brigade, we believe if you teach someone something new every day, they will come back day after day. We want creative, passionate people to deliver consistent, fresh, seasonal food. We expect good health & safety standards, and a well-trained team. We are not interested in foams, gels & smears! We need proper chefs that cook great ingredients perfectly every time, we want our main menu to change with the seasons, and specials that show imagination, flair and personality. You will have full responsibility for your Food GP and will be rewarded for delivering. You will work closely with your management team, including your GM, so that you can partner the finest food with the drinks offer and atmosphere that you will be the beating heart of every shift.
Are you passionate about crafting exceptional coffee experiences? Do you thrive in a fast-paced environment where every cup tells a story? If so, we have an exciting opportunity for you! Mollica Italian Flavours is seeking a talented and dedicated Barista to join our team. As a Barista, you'll be the heart and soul of our cafe, creating delicious beverages and providing outstanding customer service to our valued guests. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso drinks, pour-overs, and specialty drinks according to our recipes and standards. Provide friendly, efficient, and attentive service to all customers, ensuring a positive experience with each visit. Maintain cleanliness and organization of the cafe, including the coffee bar, equipment, and seating areas. Uphold food safety and sanitation standards, following proper procedures for handling and storing ingredients. Operate espresso machines, grinders, and other equipment with precision and care. Work collaboratively with team members to ensure smooth operations during peak hours. Assist with stocking and inventory management to ensure adequate supplies are available. Qualifications: Previous experience as a barista or in a similar role preferred, but not required. Strong customer service skills with a passion for creating memorable experiences. Ability to work in a fast-paced environment and multitask effectively. Excellent communication and interpersonal skills. Willingness to learn and adapt to new techniques and processes. Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits:
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Position: Host/Hostess Location: Louche Soho, 5 Greek Street, London W1D 4DD Reports to: Venue Manager Employment Type: Full-time/Part-time About Louche Soho Louche Soho is a dynamic and lively bar in the heart of London’s Soho, renowned for its live music, stylish décor, and vibrant atmosphere. We are seeking a personable and organized Host/Hostess to be the welcoming face of our venue, ensuring guests have an unforgettable experience from the moment they arrive. Job Overview As the Host/Hostess, you will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, scanning IDs for entry, and coordinating seating arrangements to optimize the flow of service. You will work closely with the bar and floor staff to ensure all guests are seated comfortably and receive exceptional service. Key Responsibilities Greeting Guests: Warmly welcome guests as they arrive, check reservations, and manage the seating plan to ensure a smooth flow throughout the venue. ID Scanning: Scan guests’ IDs as required, ensuring compliance with licensing regulations. Verify age and provide wristbands or appropriate markings for entry after 9 pm. Managing Reservations: Handle phone calls, emails, and online bookings for reservations. Keep track of the reservation schedule and communicate with the bar and management team to ensure guest needs are met. Seating Coordination: Efficiently organize seating for guests, ensuring all areas are optimally filled while maintaining an enjoyable atmosphere. Adjust seating plans based on guest flow and reservation timing. Customer Service: Address guest inquiries, concerns, and special requests in a professional and friendly manner. Maintain a calm and organized demeanor during busy periods. Assisting with Event Guests: For special events, manage guest lists and coordinate with security or event planners to ensure smooth entry and seating. Communication: Maintain clear communication with bartenders, servers, and managers to ensure timely service and respond to guest needs quickly. Venue Atmosphere: Help maintain the ambiance by ensuring the front-of-house areas are tidy, and the seating layout remains organized. Requirements Experience: Previous experience as a host/hostess in a bar, restaurant, or hospitality environment is preferred but not essential. Skills: Excellent interpersonal and communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Appearance: Maintain a professional, well-groomed appearance that reflects the high standards of Louche Soho. Customer-Oriented: A friendly, approachable demeanor with a passion for delivering outstanding customer service. Tech-Savvy: Basic knowledge of ID scanning devices and the ability to operate them efficiently. Training will be provided. Team Player: Ability to work collaboratively with the bar, floor staff, and management to ensure seamless operations. Benefits Competitive hourly wage Opportunity to work in a vibrant and exciting venue Staff discounts on food and drinks Training and opportunities for career advancement
We have a fantastic opportunity for a motivated and passionate Head Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Head Waiter/Waitress: - You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences - You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team - You’re passionate about wine and ideally hold WSET L2 qualification - Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence - You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
JooN is a brand new café and food bar coming to Warren Street in central London, offering fresh, nutritional yumminess and vibrancy to a busy and bustling street. We aim to bring new standards of hospitality and food quality to an area where breakfast and lunchtime variety is in high demand. JooN will become your happy place and the happy place of all our customers; this is a phrase we hold dear within our family and was a driving force for the design of our first family business: Café ChiBo. JooN will have a new focus on seasonal hot food and salads, reimagining the way to eat healthily…because we think that, in reality, it’s to eat happily. Your Character: You will be a creative, energetic, friendly and collaborative individual. Whilst JooN is in its initial phases we want to take this time to bond with our new team. You will become a part of our family, practicing and perfecting the new menu within our existing commercial kitchen in ChiBo. It is essential you are focussed, driven, not shy of hard work and, most importantly, committed to providing a service which at its heart is about making people smile. The Opportunity: This is an incredibly unique, fantastic opportunity to be a part of an exciting start up business. You will have an opportunity like no other to help craft a new menu, telling us exactly what you need to make our vision come to life. We will work together closely, ensuring your expertise and our dream are able to come together effectively. We recognise that your work will be the core and essence of JooN. Making sure that we have clear communication over how we can ensure your efficiency, productivity and ease in the kitchen will be priority. Duties - Supervise kitchen staff in food preparation and cooking - Create menus and develop new recipes - Ensure compliance with food safety regulations - Manage inventory and control food costs - Maintain a clean and organised kitchen environment - Train and mentor kitchen staff to enhance their culinary skills
We are looking for an experienced, motivated and a reliable Kitchen Assistant to join our small, friendly kitchen team in a wine bar based in the City of London. You will play a big role in supporting the Head Chef and kitchen team to ensure dishes are always to a high standard and served in a prompt, timely manner. Stock will be well managed. This is a fantastic opportunity for someone looking for a great work life balance as the role is Monday-Friday with weekends and bank holidays off. Kitchen open every day till 9pm. If you are interested, please send your CV.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. · Paid breaks. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 48h per week. · Salary up to £14.5 per hour
Join us at the Thatched house Hammersmith. We are looking for a team leader that has a passion for making people feel at home and welcoming new guests to our lovely pub/restaurant.
Key Duties: Provide professional nail care services to clients, including manicures, pedicures, and nail enhancements Clean, shape, and polish nails to perfection Apply and remove nail polish, gel polish and Acrylics Offer nail art and other services to clients to boost sales. Provide excellent customer service and ensure client satisfaction Maintain a clean and sanitary work area Stay up-to-date with the latest trends and techniques in nail care To control the e-diary and walk in’s Keep inventory of nail products and supplies and be aware when products need replacing/ordering What we are looking for A salon manager who will have the confidence, determination and passion to build a client base for a brand new nail bar. Valid Nail Technician license/certification Experience as a Nail Technician minimum 1 year Knowledge of nail care products and techniques Strong attention to detail and excellent manual dexterity Ability to provide exceptional customer service Excellent communication skills - Ability to work in a fast-paced environment - Flexibility to work evenings and weekends as needed Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs. Job Types: Full-time, Permanent Pay: £11.00-£14.00 per hour Expected hours: 45 per week
We are seeking an experienced Bartender to join our Italian family restaurant. Applicants must have at least 2 years of experience and be skilled in making coffee &cocktails . The role involves preparing drinks, maintaining the bar, providing excellent customer service, and managing stock. Requirements: 2+ years of bartending experience Expertise in coffee & cocktails Strong communication and teamwork skills Benefits: Competitive pay, meals, discounts, and flexible hours. Location 5-7 John Prince's street, London W1G 0JN
We are looking for a skilled Waitress/Waiter with bartender experience to join our team, providing exceptional customer service while also contributing to our bar operations. If you thrive in a fast-paced environment and have a passion for both food and beverages, we want to hear from you. We pay competitive rates for the right candidate . Role Overview: In this dual role, you will be responsible for delivering a seamless and enjoyable dining experience to our guests while also assisting behind the bar as needed. You will be expected to take orders, serve food and drinks, manage customer queries, and prepare beverages, including cocktails, wines, and spirits. Flexibility and a commitment to excellent customer service are essential in this role. Key Responsibilities: Provide outstanding table service, including taking orders, serving food and drinks, and managing customer payments. Prepare and serve a wide range of beverages, including cocktails, wines, beers, and soft drinks. Maintain a high level of customer service throughout the dining and bar areas, ensuring all guests feel welcome and attended to. Assist in bar operations, including restocking, inventory management, and maintaining cleanliness and organisation behind the bar. Accurately handle cash and card transactions, including processing payments and issuing receipts. Ensure compliance with all licensing laws, health and safety regulations, and food hygiene standards. Provide advice and recommendations on menu items, wine pairings, and drink selections to enhance the guest experience. Support the wider team during busy periods and assist in any other duties as required by the management team. Skills & Experience: Previous experience as a Waitress/Waiter in a restaurant or bar setting. Proven experience in bartending, with knowledge of preparing and serving cocktails, wines, and spirits. Strong customer service skills, with the ability to engage with guests in a friendly and professional manner. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication and interpersonal skills. Knowledge of food hygiene and health and safety practices (Level 2 Food Hygiene Certificate preferred). Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude, team spirit, and the ability to remain calm under pressure. Benefits: Competitive hourly wage, plus tips. Staff meals and discounts. Opportunities for growth and development within the company. Supportive and friendly working environment. If you are an enthusiastic and versatile individual with a passion for customer service and bartending, we would love to hear from you! How to Apply: Please send your CV and a brief cover letter detailing your relevant experience t
Key Responsibilities: • Prepare sushi dishes: Create various sushi types, including sashimi, nigiri, maki rolls, and other Japanese-style dishes, according to menu specifications. • Fish preparation and cutting: Skillfully handle, cut, and fillet different types of fish, maintaining quality and freshness. • Ingredient sourcing and preparation: Ensure all ingredients, including fish, rice, and vegetables, are fresh and properly prepared. Cook sushi rice to perfection. • Maintain hygiene standards: Ensure the sushi bar and kitchen adhere to the highest cleanliness and food safety standards, including proper sanitation of tools and work areas. • Customer interaction: Occasionally engage with customers, answering questions about the menu or making special orders for guests. • Inventory management: Monitor stock levels of sushi ingredients, order supplies as needed, and minimize food waste. • Presentation and plating: Ensure each dish is presented in an attractive and appetizing way, reflecting the restaurant’s quality and aesthetics. Skills and Qualifications: • Knife skills: Expertise in handling knives for precise and clean cuts, especially in fish and vegetable preparation. • Knowledge of Japanese cuisine: In-depth understanding of sushi, sashimi, and other traditional Japanese dishes and cooking techniques. • Attention to detail: Focus on quality, taste, and presentation in every dish. • Time management: Ability to work efficiently in a fast-paced environment, particularly during peak hours. • Creativity: Ability to create unique and visually appealing dishes while maintaining authenticity. • Communication skills: Work well within a team and, in some cases, interact with customers. Experience: • Previous experience as a Sushi Chef or in a Japanese restaurant is often required. • Formal culinary training or apprenticeship under a master sushi chef is beneficial. Work Environment: • Typically works in restaurant kitchens, sushi bars, or catering environments. • Must be comfortable working with raw fish and seafood, in a fast-paced setting. This role demands skill, precision, and creativity, making it a highly specialized position in the culinary world.
We are looking for a down-to-earth, bubbly, and motivated Cocktail Bartender to join our vibrant team at BÓHA London. In this role, you will have the opportunity to work behind our Restaurant Bar, as well as our Speakeasy style cocktail bar, The Shibeen, where you will provide not only exceptional cocktails, but let your personality and flair add to our electric atmosphere. At BÓHA, we believe in providing you with career progression, meaning opportunities to learn and training sessions provided to help you reach your goals. If you want to boost your career, BÓHA is the right place! Please get in touch if you feel you have the skills and ambition we are looking for! Duties and Responsibilities - Confidently run either the Restaurant Bar or the Shibeen Speakeasy Cocktail bar service. - Be available and capable to open and close our bars correctly. - Organise the prep requirements and standards necessary for service to run smoothly, ensuring a fully stocked bar. - Have the ability to build rapport and provide a personal service to guests when in front facing bar roles. - Lead, train, and develop the more junior members of the team. Skills and qualifications - A minimum of 1 year experience as a head bartender, or 2 years of experience behind the bar. - Expertise in all of the fundamentals of classic cocktail making. - Interest in the development and craft behind our signature cocktail list. - Have a positive attitude and ability to work well under pressure. - A genuine passion for cocktails and spirits and a desire to learn more. - Expertise in organisation, time management and ability to multitask. Additional position options - Staff meal on shift. - Training programmes to move your career forward. - Employee discount of 50% off.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
When you join our team as a Manager you will have access to our benefits including, but not limited to: 50% off food and drink in our pubs for a table of up to 4 people Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on HUGE list of bars and restaurants. 24/7 access to our employee support helplines including free counselling, financial and legal advice 28 days’ holiday per year Lots of training to develop yourself personally and professionally Employee referral scheme Why Choose to join our team as a Manager at Public House: A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities. Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment. Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs. Excellent Compensation: We offer excellent pay and benefits
· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.
We are seeking a friendly, energetic, and customer-oriented Front of House Team Member to join our growing team at Shezan Restaurant. As the face of our establishment, you will play a key role in creating a positive and welcoming environment for all of our guests. This role is ideal for someone who is passionate about delivering excellent customer service and thrives in a fast-paced setting. Key Responsibilities: - Greet and welcome guests with a warm, positive attitude - Provide excellent customer service by answering questions, addressing concerns, and ensuring a seamless guest experience - Assist with seating arrangements and managing the reservation system - Take and deliver orders, ensuring accuracy and attention to detail - Collaborate with kitchen and bar staff to ensure timely service. - Maintain cleanliness and organization in the front-of-house area (lobby, dining area, restrooms) - Process payments and assist with cash handling as required - Address guest feedback in a professional and efficient manner - Ensure compliance with health and safety regulations at all times - Assist with opening and closing duties as needed Qualifications: Prior experience is not needed - Excellent communication and interpersonal skills - Ability to multitask and remain calm under pressure in a fast- paced environment - Strong attention to detail and problem-solving skills - A team player with a positive, can-do attitude - Flexibility to work various shifts, including evenings, weekends, and holidays Benefits: - Competitive hourly rate/salary (£11.44) - Tips and performance-based incentives - Employee discounts on food and beverages (if applicable)
Soul Mama Stratford is a new live music venue with restaurant, bar and events facilities. Looking for a passionate, lively music loving manager that can host a live music venue with restaurant and bar service. The venue is open 7 days a week usually until 11pm during the week and midnight at weekends.
Position: Bar Manager Responsibilities: 1. Opening and Closing Duties: - Ensure the bar is set up and ready for business before opening. - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management: - Recruit, hire, and train bar staff. - Schedule shifts and manage the staff roster. - Provide ongoing guidance and support to the bar staff. - Set performance expectations and conduct regular performance evaluations. - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management: - Maintain inventory and order supplies as needed. - Monitor and control costs, including beverage and labor costs. - Develop and implement standard operating procedures for efficient bar operations. - Ensure compliance with health and safety regulations. - Handle customer complaints and resolve any issues that may arise. 4. Customer Service: - Create a welcoming and enjoyable atmosphere for customers. - Interact with customers, take orders, and serve drinks when necessary. - Train staff on providing excellent customer service. - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management: - Prepare and manage the bar's budget. - Monitor sales and revenue, and implement strategies to increase profitability. - Handle cash management, including cash handling and reconciliation. - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion: - Collaborate with the marketing team to develop promotional strategies. - Plan and organize special events and promotions to attract customers. - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses: - Ensure compliance with local, state, and federal regulations. - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.
1. Scope and Purpose of Role 1.1 To provide a lead role in improving the quality of professional social work practice across the breadth of the case work cycle to children, young people and their families. 1.2 To undertake complex casework arising within the children and families service. 2. General Duties and Responsibilities 2.1 To provide a needs-led, professional social work service to children, young people and their families, complying with legislative requirements and in accordance with established best practice. 2.2 To be responsible for allocated cases including a complex caseload. 2.3 To provide technical/professional expertise to less experienced social workers. 2.4 To share/communicate a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures. 2.5 To provide quality assurance and coaching/mentoring to work colleagues. 2.6 To take a ‘joined-up’ approach to ensuring the effectiveness of case working, actively promoting/encouraging effective partnership working with service users and other teams/agencies/organisations. 2.7 Participates in the regular collection, collation and reporting of appropriate performance management information in accordance with statutory and organisational requirements. 2.8 Actively participates in training and development activities. 2.9 Represents the Department in meetings etc as required. 2.10 Actively supports the Team Manager by undertaking any other duties commensurate with the job or needs of the service. 3. Supervision Received 3.1 Supervising Officer Job Title Team Manager 3.2 Level of Supervision Left to work within established guidelines subject to scrutiny by supervisor. 4. Supervision Given (excludes those who are indirectly supervised i.e. through others). TBC 4. Special Conditions · This vacancy is exempt from the Rehabilitation of Offenders Act · A Disclosure and Barring Services/ISA checks will be undertaken
Club Maitre D' - Ambassadors Club House Salary - Competitive Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Club Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre D' looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House - New Opening Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position We're looking for an experienced Club Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering high standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time / Part-Time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!