Supply Chain Customer Manager
10 days ago
Reading
Key Areas of Responsibility:Programme Management • Day-to-day management of all Programmes, • Day-to-day management of LTP team members, • Internal and external customer liaison, • Project management and onboarding of new programmes/tools, • Monthly billing creation, • Daily, monthly, and ad hoc reporting, • Budget and cost management of programmes, • LTP system setup, improvements, and resolution of critical issues, • Maintain strong customer and supplier relationships, • Ensure documentation is received, stored, and retained in line with policy, • Customer and internal reporting and presentationsTechnical Tool Management: • Maintain correct stock levels to support programmes, • Minimise tool downtime (technical, quality, quarantine, calibration issues), • Design packaging and layouts fit for purpose, • Ensure all tools meet OEM specifications Kit data definition based on customer data Packaging prototyping and sign-off Manage tool updates, changes, supersession, and new stock Supplier coordination, planning, and management General • Logistics and supply chain planning, • Work closely with warehouses across Europe on:, • Stock accuracy, • Quality control, • Oversee annual stock counts, • Ensure LTP website is accurate and up to date, • Deliver internal and external customer training, • Maintain strong customer and supplier relationshipsGeneral Responsibilities, • Communicate effectively with manager, peers, and team, • Promote a culture of:, • Respect, • Teamwork, • Integrity, • Diversity and equal opportunity, • Maintain commitment to workplace and product safety, • Take personal responsibility for safety standards, • Contribute to quality excellence across the business, • Take ownership of personal development and skills improvement, • Participate in continuous improvement initiatives, • Support delivery of safety, quality, delivery, and cost objectives, • Undertake additional duties as requiredKey CompetenciesQualifications, • Desirable:, • Trained automotive technicianRelevant Experience Essential: • Logistics (warehouse/shipping operations), • Supplier management and liaison Desirable: • Knowledge of or interest in the automotive sector, • Automotive workshop experience, • Knowledge of workshop tools and equipment, • Experience in loan tool businessSkills / Abilities Essential: • Strong organisational skills and attention to detail, • Line management capability, • High integrity and credibility, • Strong interpersonal skills, • Excellent verbal and written communication, • Customer-focused approach, • Proficiency in MS Office (including Excel: pivots/graphs), • Proactive, "can do" attitude Desirable: • Language skills (Italian preferred)Aptitudes, • Problem solving, • Customer focus, • Organisation, • Technical/functional skills, • Priority setting, • Process management, • Time management, • Integrity and trustMobility, • Willingness to travel across Europe, • Flexible approach to travel At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.