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Director of Client Solutions Department: Client Solutions Reports To: VP of Client Solutions Location: London, UK (Remote), Job type: Contract About Adapt: Adapt is redefining media localization by blending AI technology with human creativity and expertise. We are a collaborative, curious, and people-first team that believes innovation works best when grounded in empathy, quality, and trust. We love tech but we value humanity more. Position Overview: As Director of Client Solutions, you will own the end-to-end client experience from pre-sales discovery and solution design through delivery, billing, and long-term account growth. This role sits at the intersection of clients, production, technology, and finance, ensuring that Adapt’s AI-powered localization solutions are delivered with clarity, quality, and scalability. This is a highly cross-functional leadership role suited for a strategic operator who thrives in fast-moving startup environments, can balance creative and technical considerations, and excels at turning complex client needs into executable, high-quality outcomes. Key Responsibilities: Client Strategy & Pre-Sales • Lead client discovery to understand goals, success criteria, timelines, risks, and technical requirements., • Advise clients on AI dubbing and localization strategy, including content suitability, creative approach, and rollout planning., • Support pre-sales efforts through solution design, demos, samples, and POCs Scoping, Quoting & Commercial Alignment • Own project scoping, pricing, and proposal development using standardized questionnaires and SOW templates., • Ensure legal and commercial readiness (NDAs, MSAs, SOWs, payment terms)., • Lead client kickoffs and onboarding, confirming scope, timelines, communication plans, and success metrics., • Act as the primary escalation point for complex projects during ramp-up or high-risk phases., • Define reporting cadence and maintain clear client visibility throughout delivery. Operational & Cross-Functional Leadership • Partner closely with Operations, Production, Engineering, and Finance to ensure smooth execution., • Set up internal project infrastructure, workflows, and documentation across tools and platforms., • Identify risks, dependencies, and process gaps early and drive resolution. Billing & Revenue Support • Maintain billing trackers with accurate project and financial documentation (quotes, SOWs, invoices, payment timelines)., • Collaborate with Finance in bi-weekly billing reviews to ensure alignment and timely revenue collection., • Support client AP onboarding and follow up on payments in line with agreed terms. Client Success, Growth & Retention • Monitor account health, delivery performance, and client satisfaction., • Identify upsell and expansion opportunities aligned with client needs and platform capabilities., • Support renewals and long-term client partnerships through performance insights and strategic planning. Process & Enablement • Develop and maintain Client Solutions playbooks, workflows, templates, and training materials., • Contribute to tooling improvements, automation, and scalable operating models., • 5+ years of experience in media localization, dubbing, or related media services preferably in Account Management capacity., • Proven experience working with major studios, platforms, or enterprise content owners., • Excellent project and stakeholder management skills., • Ability to translate complex creative and technical requirements into clear execution plans., • Strong written, verbal, and presentation skills, • Comfortable working in fast-paced, ambiguous startup environments., • Ability to work collaboratively in a global, cross-functional team and manage multiple projects simultaneously., • Proficiency with tools such as Excel, PowerPoint, documentation tools, and workflow diagrams., • Curiosity and passion for AI technology related to text-based subtitling and dubbing products., • Commitment to maintain confidentiality regarding client information and assignments., • A home office setup is required. Preferred Qualifications: • Experience working with YouTube creators or digital-first content., • Prior startup or scale-up experience., • Exposure to AI-powered media workflows or emerging localization technologies., • Proficiency in other spoken languages is a plus! Why Join Us? • Opportunity to work at the intersection of AI technology and media., • Collaborative and inclusive work environment., • Professional development and growth potential within the company., • Stock options

Metering & Billing Coordinator (Power & Utilities) Salary : Competitive Location: Bury Onsite , Fulltime permanent role We are working with a highly regarded UK commercial energy supplier, specialising in gas and electricity for business customers across the UK. Known for their strong customer focus, operational excellence, and continued growth within the power and utilities sector, they are now looki... ZIPC1_UKTJ

Establish credit review procedures to conduct credit investigations through contacting credit organizations, banks and other trade references/reports. The Credit Manager will ensure robust processes around customer billing and collection activities and partner with business resources to ensure on ti

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Metering & Billing Coordinator (Power & Utilities)Salary : CompetitiveLocation: BuryOnsite , Fulltime permanent roleWe are working with a highly rega

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A leading UK utilities organisation is seeking a Head of Procurement for Technology to lead the procurement strategy of a major billing system transformation.

A well-established legal practice in Greater London seeks an experienced Credit Controller & Biller to manage credit control and billing in a fast-paced environment.

A leading communications company in the UK is looking for a Graduate Data Analyst - Billing to join their team in London on a hybrid basis. The role involves producing accurate billing information using SQL, Python, and Power BI while reconciling supplier invoices.

Join UniHomes as our Billing & Collections Manager and play a pivotal role in shaping how we manage high‑volume B2C billing for thousands of student customers. Take full ownership of the company billing and collections process, ensuring timely and accurate invoicing and resolution of billing and p

A leading airport technology firm is seeking a Technical Consultant with a focus on billing to improve operations at airports. They must possess C# development skills, experience with billing systems, and the ability to build strong customer relationships.

This role involves managing the end-to-end billing process, ensuring accurate invoice delivery, and resolving billing queries. A global leader in life sciences is seeking a highly motivated Billing Analyst in Manchester. Ideal candidates will have strong billing experience, proficiency in Microsoft

This hybrid role allows for 3 days of remote work and requires expertise in billing and revenue management using Elite 3E. You will manage complex billing processes, support cash collection, and ensure accurate financial data management.

Little Spurs Pediatric Urgent Care may have employment opportunities available on an intermittent basis.If you are interested in any of our current openings, please apply online by clicking on the position below.Upon hiring, all employees will undergo a comprehensive background check.This process wi

A global Fintech company based in the UK is seeking an experienced Senior Credit Control Manager to oversee billing and credit control functions. This managerial role involves leading a remote team, restructuring processes, and ensuring timely billings.

A leading employment agency in Greater London is seeking an accomplished finance professional to manage fee invoicing and credit control for an independent school.Candidates should possess relevant experience in finance, demonstrate strong numerical skills, and have proficiency in Microsoft Excel.Th

This is a great opportunity for a motivated Billing Supervisor to lead a small team, specialise in ebilling, and make an impact at a leading law firm. Work independently to maximise billing efficiency, maintain data integrity, and meet billing targets. This is a hands‑on role focused on high‑vol

We’re seeking a future team member for the role of Pricing / Billing Analyst to join our Treasury Services Pricing & Billing Team. Provide internal and external support to client billing inquiries via email and phone. Provide prompt resolutions to complex billing discrepancies.

Handle all aspects of member billing, including generating invoices, processing payments, and managing billing enquiries. Provide exceptional customer service by addressing member questions and concerns related to billing promptly and professionally. The Experience & Qualifications required of our M

Lead, mentor and supervise the global billing team to ensure timely and accurate billing. Ensure the effective use and maintenance of billing and accounting software and collaborate with IT/BI teams to enhance application integrations. This role acts as global lead for all billing operations on our

A legal services provider in Greater London is seeking a Costs Draftsperson to handle legal aid billing matters. Candidates should have a background as a Costs Draftsman, clear understanding of Civil Legal Aid Billing, and at least 2 years of relevant experience.

A leading recruitment firm in the UK seeks a Senior AR Billing and Reporting Specialist to oversee key billing cycles and enhance financial controls. Located in Derby with a hybrid work model, the role requires at least 2 years' billing experience, strong communication, and proficiency in Excel.

Carshalton Road, Sutton, SM1 4LE.Mon Fri, 09:00, 37 Hours per week.Manage service charge and major work accounts promptly.Provide payment options and refer leaseholders to advice sources if needed.Refer debts to external solicitors when appropriate.Recommend debts or credits for write-off or write-o

Job Title: Billing & Accounts Officer.

Minimum 2 years’ billing experience within a fast‑paced finance function. Exposure to both Billing and Credit functions, with scope to develop further. Senior AR Billing and Reporting Specialist.

Manage billing cycles and accounts receivable processes for clients. Client Engagement Specialist - Billing, Debt recovery, Accounts Receivable) - Top US Law Firm / Magic Circle / Silver Circle (Finance). We’re seeking a confident, articulate professional with 2–3 years’ experience in billings

A growing East London-based organisation is looking for a WIP/Billings Assistant to engage in billing management, accounts payable, and process improvement.

A globally present law firm seeks a Matter Administrator at their Sheffield site.The ideal candidate will have a degree and strong administration skills, ideally with a year of experience in finance or data entry.Responsibilities include maintaining data integrity, vetting client requests, and liais

Administering billing spreadsheets to ensure that the billing process can be accurately tracked, and a status report generated at any stage of the process. Responsibility for the "Billing Team" folder in Outlook and "Billing Team" inbox/sent box. Liaising with the eBilling team to ensure that e-bill

A leading US law firm in London seeks a Revenue Coordinator to manage billing and collection functions within their collaborative team. Responsibilities include preparing invoices, managing accounts receivable, and ensuring efficient communication regarding billing issues. Candidates must have prior

Strong knowledge of E‑Billing – on‑boarding and uploading bills to the client’s E‑Billing Platform. Review client project setup to ensure accuracy for Billing – review of billing rates, client address details, discounts, VAT implications. EMEA‑level experience in a billing role within

A leading accommodation management service in Sheffield is seeking a Billing & Collections Manager to oversee high-volume B2C transactions and ensure efficient billing processes. Ideal candidates should have at least 3 years of experience in similar roles, strong analytical and communication skills,

You will identify opportunities to improve and streamline billing processes, oversee and test new system enhancements in SAP or other platforms and collaborate with client service teams and business leaders to provide excellent support on billing queries. You will support more junior members of the

Lead, mentor, and supervise the global billing team to ensure timely and accurate billing. This role acts as global lead for all billing operations on our ‘non‑recurring’ services including consultancy, bespoke development and hardware sales. Identify bottlenecks and inefficiencies in billing

A leading economic consultancy in London is seeking a Billing Specialist for a full-time position. This role involves reviewing project setups, client invoicing, and maintaining adherence to internal billing controls. The ideal candidate will have over 5 years of experience in a professional service

Novant Health Urgent Cares is currently looking for a patient billing support specialist to join our billing team. Responsible for providing quality customer service while efficiently and handling inquiries, customer complaints, and/or billing questions whether by phone, email, mail or fax and to re

This remote position focuses on enhancing billing and invoicing systems, requiring a strong background in technical support and software development.

A staffing and recruiting agency seeks a Mid-Senior Java Engineer to enhance their CRM and billing platform.

Oversee the billing and processing of pet licenses, water, sewer, and stormwater services and miscellaneous fees. Two or more years’ experience working with utility billing accounts.

The role involves managing credit control and billing processes ensuring accuracy and excellent client service.

POSITION TITLE:** Billing Specialist ISTATUS: Non- Exempt REPORTS TO: Billing Office Supervisor DIRECT REPORTS: N/A ACCOUNTABILITY OBJECTIVE: Responsible for ensuring accurate and timely processing of payments and maintaining precise billing records. The billing specialist is re

A leading commercial real estate firm in Manchester is looking for a Billings & Receivables Specialist to manage tenant billing and account reconciliations for their European property portfolio.

This Officer-level role focuses on managing billing and collections, maintaining good cash flow, and minimizing debtor risk.

Identifies problems, solutions and opportunities for improvement related to the billing process. This exciting opportunity is in a high‑growth environment where you will utilize your experience to support operations and rates teams with audit, entry and billing of invoices while assuring all clien

Join our dynamic team in North Northamptonshire as a Billing and Recovery Officer. You'll play a key role in ensuring accurate billing and efficient recovery of outstanding payments. Liaise with customers to resolve billing queries professionally and efficiently.

The Billing Specialist responsibilities include, but are not limited to, collaborating with Client Services Lawyers (CSL), legal support specialists, and others, to ensure timely billing and collection; monitoring unbilled time; generating proformas; creating draft bills; confirming bills conform to

Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back‑office finance automation across billing, tax, revenue reporting, and data. As a Billing Account Executive (Grower) at Stripe, you will use your sales and product expertise to help drive

This role involves drafting and finalizing client bills, collaborating with legal teams to ensure accurate and timely billing, and managing client accounts. Candidates should have at least two years of experience in legal billing and be proficient in advanced Excel. A leading global law firm in Grea