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As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday;As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As Assistant Manager you’ll… • Be a champion of brand standards • Lead the team during busy shifts • Support and be a role model for your teams’ training and development • Support the day to day running of the business
ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the team in delivering amazing experiences for our customers Act as a role model for the team support with training and development Be a champion of brand standards & ensure customer & team safety at all times What you'll bring... You'll be passionate about delivering amazing experiences for customers You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people An ability to think on your feet and adapt to whatever challenges arise during a busy shift A keen eye for every small detail and a desire to uphold high standards in all that you do
At Victoria Park Hall Day Nursery we are searching for someone very special to come on board and take a firm hold of the reins in this brand new Full Time, All Year Round Nursery Manager position! We are a small but perfectly formed family run nursery with a maximum of 42 children in the setting per session, located in the beautiful and well maintained Victoria Park. We have recently transitioned from sessional childcare to full day-care & we are looking for a dedicated & professional person to drive the business model forward. A full & relevant Management qualification is required for this role, alongside a min level 3 in childcare. You will be someone who is dynamic, has the ability to robustly lead & also work as part of a team, be able to use your skills & initiative and time manage your day and the staff effectively to ensure the smooth running of our nursery. Having worked within a similar role in a childcare setting is essential. You will be someone who is mature, experienced and focused on delivering excellent standards of childcare with a natural ability to communicate well with others, lead from by example, as-well as working as part of a team and always be willing to go above and beyond to meet the needs of the nursery. As we are a small setting, This role has an element of covering for illness and holidays in the rooms working with the children and staff. This is a rare & exciting opportunity to join a well established team and to work closely with the Nursery Deputy Manager and the Nursery Director. The setting has an excellent reputation and we want to maintain the excellent standards that the nursery has already been accredited with. Location: Rawmarsh, Rotherham Salary: Dependant on qualification and experience. Hours: 40hrs p/wk Monday – Friday between the hours of 7:45am - 6:15pm on a rota basis matched with the team. Essential Requirements ~ Possess excellent management strategies & skills to oversee and carry out administrative duties, manage budgets efficiently ensuring financial health is stable, collate salary data each month, and take a lead on marketing to attract new families to the nursery. ~ Enhanced DBS certificate/ Clean criminal record ~ Food Hygiene Certificate ~ Paediatric First Aid certificate ~ Advanced Safeguarding children certificate ~ At least 3 years experience managing a nursery & staff ~ Level 3 CACHE minimum Level 4/5/6/7 advantageous ~ Must have excellent communication skills & can confidently deal with all parents, other external agencies & the LA ~ Has excellent computer skills and can manage anOnline nursery system. ~ Has experience of invoicing and spreadsheets ~ Has experienced an Ofsted inspection and carried out a learning walk. ~ Has vast knowledge of the EYFS, Health & Safety, OFSTED legal requirements Advantageous requirements: ~ Previous invoicing experience ~ Policy Writing ~ Previous disciplinary proceedings experience ~ Stock Check and ordered supplies In addition to the above - We are also looking for someone who.... - Has a warm smiling face that makes every child feel special. - Is able to laugh at jokes they don't understand, or don't find funny! - If a child requests that they be a captain of a pirate ship, they will be the best pirate captain they can be! - Feels comfortable telling everybody in the same room as them that they are going to the toilet! - Doesn't require the ability to be able to sing in tune, but must have the confidence to sing out of tune in front of a crowd. - Must be able to distribute warm hugs, as and when required. - Must possess the skills required to rapidly count the heads of numerous moving small people. This is of the utmost importance. - Must be comfortable entering public places on the way home from work, with unknown substances on their clothing. *Must have a high level of comfort talking about bodily functions. - Must have the ability to pretend to eat playdough creations realistically. This is an essential requirement along with drinking numerous cups of pretend tea. - Must have the ability to read a ten page story, upside down, with at least 4 interruptions per page. - Must be prepared to have lots of fun in the work place. Laughter is something you can expect to engage in for a large part of your working day. - Loves being outside come rain or shine. At Victoria Park Hall we love the great outdoors. - Finally, you must be prepared to feel loved, special and important to many young children and their families. There is simply no other job quite like it. If the above sounds like you, and you think you fit the criteria, we would love to hear from you!
The role of a Creative Design Assistant to work for EK Properties Limited plays a key role in enhancing the company's branding, marketing, and visual communication. Their responsibilities typically include: 1. Branding & Visual Identity 2. Ensuring consistency in brand visuals across all marketing materials. 3. Designing company logos, brochures, flyers, and signage for properties. 4. Assisting in the development of brand guidelines for property-related promotions. 5. Marketing & Advertising Support 6. Creating digital and print materials for property listings, advertisements, and social media. 7. Designing email templates, newsletters, and presentations for clients and stakeholders. 8. Collaborating with the marketing team to produce high-quality promotional materials. 9. Property Listings & Website Content 10. Enhancing property photos using graphic design software. 11. Assisting in updating website visuals, banners, and property descriptions. 12. Creating engaging graphics for virtual tours, 3D renderings, or interactive property showcases. 13. Social Media & Digital Content 14. Designing engaging social media posts, stories, and reels. 15. Creating video content or motion graphics to showcase properties. 16. Developing infographics, animations, or GIFs to improve audience engagement. 17. Collaboration & Project Management 18. Working with property managers, real estate agents, and marketing teams to understand creative needs. 19. Coordinating with external vendors, such as printers or photographers, to ensure high-quality production. 20. Managing multiple design projects and meeting deadlines. 21. Event & Presentation Support 22. Designing materials for open houses, property tours, or company events. 23. Assisting in preparing visually appealing presentations for investor meetings. Skills & Tools Required Proficiency in design software (Adobe Photoshop, Illustrator, InDesign, Canva, etc.). Understanding of digital marketing, branding, and social media trends. Basic knowledge of photography, video editing, or 3D modeling (a plus). Strong creativity, attention to detail, and ability to meet deadlines.
We are direct sales and marketing consultancy representing some of worlds most innovative tech start-ups. We increase sales opportunities for the tech start-ups through our community of independent brand ambassadors. Our relentless attitude towards growth has been integral to our success to date. We work closely with our network of independent Brand Ambassadors, mentoring and developing them through our ’ Equal Opportunities’ business model, providing everyone an equal and fair opportunity to build their own future.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
SoBe Burger Tunbridge Wells is looking for an experienced supervisor! Powered by Sessions - The Record Label for Food Brands. SoBe Burger is currently hosted at over 250 sites across the UK through licensing and franchising models. SoBe Burger is the fastest-growing premium burger brand in the UK. 'Smash burgers that bring people together. Inspired by Miami's Smashed Burger Joints. Chat, laugh, discuss… Sit in silence if that’s more your vibe. We don’t judge. Our slow smashed burgers have the perfect amount of juicy-to-crispy ratio. We think so, anyway. LAID-BACK BURGERS, WHEREVER YOU ARE.' ABOUT THE ROLE: As the Assistant Manager, you will report directly to the Franchise owner and support all operational areas of the business. We're seeking a business-savvy, ambitious individual with an operational hospitality or food retail background. KEY RESPONSIBILITIES: - Ensure guest satisfaction in-house and on delivery is high at all times. - Oversee daily operations to ensure efficiency and meet SoBe quality standards. - Develop and implement business strategies to achieve goals. - Employ, train, manage and mentor employees to foster a productive and collaborative work environment with low turnover. - Ensure correct levels of stock at all times. - Ensure the site complies with UK Law, health and safety and food safety regulations. - Be fully knowledgeable and able to work in the Kitchen and front-of-house areas as a team member leading from the front. - REQUIREMENTS: - Proven experience within or in a similar role in Hospitality - Strong leadership and managerial skills - Knowledge of health & safety and food safety regulations - Ability to work evenings and weekends as per business requirements - The ambition is to strive to grow the business vs. just run the day-to-day. - A passion for food and high standards - Right to work in the UK - Excellent level of English Language WHAT'S IN IT FOR YOU? - Competitive starting salary of £30k/year + incentives - Full-time contract - 28 days of holiday, including bank holiday - Opportunities for career growth - Staff food while on shift