Cover supervisor jobs in Reino Unido

About DOME & Truffle Burger DOME creates exciting, high-energy places where people come together. From nationwide festivals and Southbank meanwhile spaces to pop-ups, catering, and events across London, we design, deliver, and operate vibrant, food-led destinations. Alongside this, we run our two Truffle Burger restaurants in central London. Born from London’s street-food and festival scene, Truffle Burger is known for decadent, creative burgers, relaxed service, and consistently high standards. Our restaurants are small, neighbourhood spots with a big reputation. We offer a hands-on, energetic working environment with friendly, experienced teams who care deeply about food, service, and teamwork. The Role We’re looking for an experienced and motivated General Manager to lead a team with warmth, pride and confidence in running a tight, happy operation. You’ll be responsible for leading the front-of-house team, supporting kitchen teams, delivering outstanding service, and ensuring smooth day-to-day operations while maintaining Truffle Burger’s high standards and keep our loyal customers happy. • Lead and manage a front-of-house team of 4–6 front of house staff, while supporting the Head Chef, kitchen team and overseeing daily service, • Ensure smooth and efficient restaurant operations, including scheduling, stock control, and ordering, • Support team development through coaching, motivation, feedback, and regular check-ins, • Create weekly rotas, authorise holidays, cover absences, and monitor time and attendance, • Lead exceptional customer service with charisma and warmth, following and guiding the teams with their steps of service, • Handle customer feedback and complaints promptly, using insights to improve the guest experience, • Work with the Operations Manager to identify ways to reduce costs and increase revenue while maintaining quality, • Ensure consistency and quality across all food and beverage offerings in line with Truffle Burger standards, • Carry out regular inspections to maintain cleanliness, safety, and compliance with health & food safety regulations, • Identify opportunities to improve teamwork, workflow, training, and service sequences, • Take ownership of team performance and outcomes, fostering a positive and enthusiastic work environment whilst communicating confidently, respectfully and encouraging feedback and continuous learning, • Report to Operations Manager - all things team, service excellence, compliance, sales and GPs About you • Proven experience as a General Manager or Assistant General Manager in a fast-paced, casual hospitality environment, looking after a team of 6+, • Food Safety Level 3 Certification and a Personal License is preferable but not essential, • A natural leader who motivates teams and leads by example, • Passionate about street food, service, and delivering great guest experiences, • Organised, proactive, and confident solving problems independently, • Comfortable balancing operational detail with people management, • Energetic, positive, and thrives in a busy, hands-on role What we offer • Fun, friendly, casual and seriously experienced team, • 25% off food at any location/ restaurant for you and 3 guests, • Wage Stream - save with interest, and never get caught short, • Award Winning Employee Assistance Program to support your health and wellbeing, • Be part of a well-known London food brand with strong roots in festivals and street food, • Work in a supportive, energetic environment with experienced teams

Fresh Pizza and fresh pasta - MODERN concept offering POSITION AVAILABLE IMMEDIATELY BRAND NEW KITCHEN/BAR/DINING SPACE £35,000-£39,000 per annum (depending on experience restaurant on one floor 40 hours a week 2 days off 65 cover venue Relaxed, dining setting family friendly/children friendly/dog friendly venue responsibilities: customer focused team oriented individual to achieve the goals of the business cash handling maintenance standards for service Deliveries and ordering for drink stock casual, relaxed all day dining brand new refurbishment and fully renovated venue an opportunity to join a long standing hospitality group with a proven track record for training and development

Pub in West London Sales around up to 20k a week Roughly 100 covers venue Looking for an experienced GM who can lead both FOH and BOH house and drive business forward. You would be someone from a pub background Good knowledge about wines and spirits You know the numbers and how to control costs In return, £40000 + 20% share of service + profit share

Job Title: Marketing Manager Company: Fifth Generation Media Ltd Location: Unit 20, Ilford Business Centre, 316e Ilford Lane, Ilford, Essex, England, IG1 2LT Employment Type: Full-time Salary: £38,000 – £42,000 per annum (depending on experience) About Us Fifth Generation Media Ltd is a dynamic media and advertising company specialising in creative advertising solutions and professional media representation services. We work with a diverse portfolio of clients, delivering strategic, data-driven marketing campaigns designed to increase brand visibility, engagement, and commercial growth. The Role We are seeking an experienced and motivated Marketing Manager to lead and develop our marketing strategies. The successful candidate will play a key role in driving brand growth, managing campaigns, and supporting the company’s commercial objectives. Key Responsibilities • Develop and implement effective marketing and promotional strategies, • Plan, manage, and evaluate multi-channel marketing campaigns, • Oversee brand positioning, messaging, and content strategy, • Conduct market research and analyse consumer trends, • Manage marketing budgets and ensure cost-effective campaign delivery, • Collaborate with internal teams and external partners, • Monitor performance metrics and prepare regular performance reports Skills & Experience Required • Proven experience in a marketing management role, • Strong understanding of digital marketing, branding, and campaign management, • Excellent communication, leadership, and organisational skills, • Ability to analyse data and translate insights into actionable strategies, • Languages: English and Urdu – compulsory, • Hindi – preferred, • Valid UK driving licence – compulsory, • Master’s degree in Marketing, Business, or a related field – preferred, • Experience within the advertising or media industry is highly desirable What We Offer • Competitive salary based on experience, • Opportunity to work in a dynamic and growing company, • Career development and progression opportunities How to Apply Interested candidates should submit their CV and a brief cover letter outlining their suitability for the role by email.

Job description Gaucho are looking for an enthusiastic and experienced Receptionist to join one of our Gaucho teams! The ideal Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. Key responsibilities of the Receptionist • Maintaining skills and product knowledge as taught at the Gaucho Academy, • Attending and responding to all post-academy company training, • Demonstrating a positive approach to own role and teamwork, • Supporting, training and acting as a role model to new members of the team, • Completing quality preparation of all duties to set up and close the restaurant and shift to standard, • Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards, • Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards, • Updating and monitoring section, cover and status information throughout service and informing the manager of any issues, • Previous experience as a Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked

Reception Manager - Brigadiers Salary - Up to £50,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Role snapshot: We’re looking for a dependable, hands-on leader to run our door-drop teams. You’ll coordinate people and routes, drive between sites, and step in on rounds when needed to keep campaigns on schedule and to standard. What you’ll be doing • Brief, organise and supervise small field teams., • Plan routes, allocate Leaflets and keep accurate counts/records., • Carry out quality checks (one per household, no missed streets) and resolve issues on the spot., • Support posting where required., • Communicate clearly with the office and submit simple end-of-shift reports., • Maintain a professional approach and safe working practices., • Early starts as campaigns require. What you’ll need • Proven ability to lead small teams in the field., • Strong map reading/orientation and excellent organisation., • Positive attitude and solid communication skills. Good to have • Scheduling or route-planning experience., • Local area knowledge and a practical, can-do mindset. Why this role • Fast-moving, varied work with responsibility from day one., • A team that values efficiency and attention to detail. How to apply Send us a message. Applications with a brief cover letter are preferred.

START YOUR NEXT CHAPTER IN OUR LONDON CENTRAL KITCHEN, HOUSED AT BARLEY MOW The Barley Mow on Horseferry Road is home to our London Central Kitchen. This busy Central Production Kitchen in Westminster supports our businesses throughout London, as well as delivering the Barley Mow food menu to customers from the local community and businesses. ABOUT THE ROLE We are seeking a skilled and motivated Chef de Partie to join our kitchen team in Westminster. The ideal candidate will have experience running the pass or on the cook line in a busy, high-quality kitchen and a strong passion for cooking and presentation. You will work closely with the Kitchen Supervisor and General Manager to ensure smooth service and high standards of food preparation. Key responsibilities include: • Running service by yourself in quiet periods, and with the support of Commis / Prep chefs when busy periods occur., • Prepare, cook and present dishes to a high standard., • Maintain cleanliness and organisation at all times., • Monitor portion control and minimise waste at all times., • Previous experience as a CDP or strong Demi CDP in a busy kitchen, • Good knowledge of kitchen operations and food safety (HACCP)., • Ability to work well under pressure in a fast-paced environment., • Excellent team player with good communication skills., • Some of the best Career Growth Opportunities in the industry., • Flexible Shift Patterns – to fit around the other important things in life., • A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis., • Wage Stream – giving you direct access to your wages when you need them., • Private Medical Cover on completion of one year’s service., • Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service., • 28 days paid Holiday per annum, inclusive of Bank Holidays., • 25% Discount at all Glendola Leisure Venues., • Annual Staff Events, • Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual as you are, then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£35,000 – £40,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

About the Company Timber Mate Carpentry Ltd is an established and growing carpentry and construction business delivering bespoke carpentry, joinery, and building services to residential and commercial clients across the UK. As the business continues to expand, there is a requirement for a senior marketing and commercial role to lead revenue growth, brand development, and client acquisition. Role Overview The Marketing and Commercial Manager will be responsible for developing and leading the company’s marketing and commercial strategy. This role will have overall responsibility for brand positioning, client acquisition, pricing strategy, and revenue growth, working closely with senior management to support the company’s long-term business objectives. Key Responsibilities 1. Develop and implement the company’s overall marketing and commercial strategy in line with business growth objectives., 2. Lead revenue generation initiatives, including client acquisition, pricing strategies, and market positioning., 3. Manage and control marketing budgets, ensuring effective allocation of resources and value for money., 4. Oversee digital marketing activity, including the company website, social media platforms, and online advertising., 5. Analyse market trends, competitor activity, and customer behaviour to identify new commercial opportunities., 6. Prepare commercial forecasts, performance reports, and recommendations for senior management., 7. Ensure consistent brand messaging across all marketing and promotional materials., 8. Manage and liaise with external marketing agencies, designers, and suppliers as required., 9. Support the development of long-term client relationships and repeat business. Person Specification Essential Requirements: 1. Proven experience in a senior marketing or commercial management role., 2. Strong understanding of marketing strategy, business development, and revenue growth., 3. Experience managing budgets, forecasts, and commercial performance., 4. Excellent communication, negotiation, and stakeholder management skills., 5. Ability to make strategic decisions and work independently at a senior level. Desirable Requirements: 1. Experience within the construction, carpentry, or building services sector., 2. Relevant qualification in Marketing, Business Management, or a related field. What We Offer 1. Competitive salary of £39,000–£40,000 per annum., 2. Full-time, permanent employment., 3. Senior-level role with responsibility for shaping the company’s commercial direction., 4. Opportunity to contribute directly to the growth and success of the business. How to Apply Interested candidates should submit their CV and a brief covering statement outlining their suitability for the role.

Join our Elite Team at RD Clinics - Where Passion Meets Performance! Immediate start at our BRAND NEW Clinic & thriving Lavender Hill location! Full Time or part time hours available. As we move into a busy period for RD Clinics we are looking for Exceptional Sports & Soft Tissue Therapists. We are offering 3-5 shifts per week at approx. 6 hours per shift. there are a mix of mornings or evenings available, with overtime if needed. Must be available to work weekends (Very busy shifts) Are you an experienced & fully qualified Sports Massage Therapist ready to elevate your career to the next level?? This is your opportunity to shine at RD Clinics - One of South West London's most dynamic and highly rated sports and remedial therapy clinics. With over 6,000 4 & 5star reviews, our reputation for excellence speaks for itself - and now, we're looking for exceptional therapists to join our growing team covering 2 sites! Why RD Clinics? At RD Clinics, we're more than just a clinic - we're a community dedicated to hands on rehabilitation and peak performance. You'll be working alongside a passionate multidisciplinary team of Sports Massage Therapists, Physiotherapists, and Osteopaths, all committed to delivering world - class care. Here, you'll have a chance to: Build a loyal client base with a steady flow of new patients Collaborate with industry-leading professionals Thrive in a supportive, growth-focused environment Be part of a buzzing sports community - surrounded be personal gyms, running clubs, and CrossFit facilities. The Role We're seeking driven, self-motivated therapists who excel at delivering outstanding hands-on treatments and building lasting client relationships. If you're proactive, passionate about helping other, and ready to grow, this is the role for you. Responsibilities • Deliver expert-level sports massage and a range of soft tissue treatments, • Build and retain a strong client base through exceptional care and communication, • Actively promote your services and contribute to clinic growth, • Keep accurate records of client treatments and progress, ensuring confidentiality at all times., • Work closely with your General Manager on retention, package sales, and performance growth, • Stay updated on industry trends and advancements in massage techniques to enhance service offerings. Requirements • Minimum Level 3 Sports massage qualification and Full insurance, • Hands-on experience and proven results, • additional skills in one or more of the following will be beneficial: Dry cupping, Myofascial release, Lymphatic drainage, Pregnancy massage, or Dry needling, • Ability to work 3-5 shifts/week either AM or PM, including weekends., • Strong client communication, retention, and relationship-building skills, • A proactive business minded attitude with desire to grow your client base, • Ability to work independently and as part of a collaborative team. Compensation & Benefits • Commission-based pay! £12 - £35 per client (30-90 mins) depending on duration of treatment, • Consistent weekly hours! We guarantee a weekly schedule of 20-40 hours per week, with option for overtime, • Shifts! We offer a set weekly shift pattern of 3-5 shifts per week, approx. 6 hour shifts covering Monday-Sundays, • Supportive management! Our dedicated management will support and encourage you every step of the way. They will encourage you to complete relevant CPD courses to maintain a busy list of clients., • Great locations! We have 2 fantastic locations all within Clapham, London. Both sites offer something different with Gym classes, to Coffee hubs, to excellent supportive teams of professionals. Please note: This is a Self-employed role and you will need your own certificates & insurances for us to consider your application. Ready to Join the team?? This isn't just another Massage job - It's a chance to build your own client base, work with high-energy team, and make a real impact in a thriving clinic. If This sounds like you then feel free to hit that Apply button now!!

LOCATION: Mitcham Road and other locations across six South- West London boroughs, Richmond, Kingston, Wandsworth, Merton, Croydon, and Sutton RESPONSIBLE TO: Chief Executive Officer of Croydon BME Forum RESPONSIBLE FOR: 3 x Engagement and Patient Involvement Team Members SALARY: £40,000 per annum HOURS: 37.5 hours per week LENGTH: Until January 2027 with possible extension Context of the Role: The Programme Manager leads the delivery of the Can You C Me Project across six South West London boroughs. The role exists to reduce cancer inequalities, improve personalised care, influence system-level change and strengthen culturally competent support for Black and ethnically diverse communities. The Programme Manager oversees day-to-day service delivery, manages the Engagement and Patient Involvement team across multiple boroughs, builds strategic partnerships with healthcare, voluntary and community organisations, and ensures that people affected by cancer receive person-centred, timely and appropriate support. Croydon BME Forum, in partnership with Macmillan Cancer Support, is addressing ethnic inequalities in health and social care through this project. The team is based in the community, working alongside healthcare, faith, and voluntary sector partners to provide tailored support following a cancer diagnosis. Now in its third and final year, the project builds on the successes of the first two years, reflecting on what has been achieved and examining the impact on healthcare inequalities, while continuing to deepen and broaden its reach across South West London. The Programme covers Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth, all within the South West London Integrated Care System. The Programme Manager is responsible for leading three Engagement and Patient Involvement Team Members, each managing two boroughs, and ensuring consistent, high-quality delivery across all areas. For the remainder of the project, the team will plan and deliver three borough-specific conferences in Sutton, Merton, and Richmond. These events will raise awareness of cancer treatment and support issues affecting BME communities, amplify patient and community voices, and drive actionable change to improve access, experience, and outcomes for people affected by cancer. Key Responsibilities: 1. Programme Leadership and Strategy Lead the programme’s strategic direction and ensure activity aligns with project aims, contract, Macmillan standards and ICS priorities. Lead mobilisation, development and delivery of the service across six boroughs. Ensure the programme meets operational, financial and contractual requirements. 2. Stakeholder Engagement and System Partnerships Work closely with CNSs, GPs, primary care teams, hospital cancer leads, commissioners and voluntary sector partners. Consult with decision makers, healthcare leaders, and community leaders to ensure programme relevance and integration. Represent the programme at borough, ICS and community forums. 3. Team Leadership and Workforce Development Line manages three Engagement and Patient Involvement Team Members, ensuring manageable workloads and consistent quality. Provide supervision, guidance and support on complex cases, safeguarding and escalation. Promote a positive, inclusive team culture and support development. 4. Community Engagement and Co-design Build relationships with grassroots groups, faith communities, local leaders and culturally diverse networks. Lead co-design and lived experience involvement across the programme. Support the team to plan and facilitate high-quality steering groups, focus groups and listening events. 5. Service Delivery Oversight Oversee delivery of assessments, signposting, one-to-one support and group interventions. Ensure culturally competent, person-centred delivery across boroughs. Support the planning and delivery of cancer conferences. 6. Training, Education and Cultural Competence Deliver or support training for healthcare professionals and community partners on cancer inequalities and culturally sensitive care. Work with Macmillan and clinical partners to embed learning into local pathways. 7. Monitoring, Evaluation and Reporting Lead on the collection, monitoring and analysis of programme data and insights. Produce high-quality evaluation reports, borough summaries and KPIs. Use insight and community voice to identify gaps and inform improvements. 8. Governance and Risk Management Ensure robust processes, safeguarding protocols, and administrative systems are in place. Identify, manage and escalate risks appropriately. 9. Legacy, Sustainability and Long-term Impact Develop a sustainability plan to ensure the programme’s learning, partnerships, and approaches continue beyond the funded period. Embed structures, processes and tools that support long-term adoption of culturally competent, personalised cancer support. Produce legacy resources such as toolkits, training modules, frameworks and evaluation summaries. Build capacity across healthcare, community and voluntary sector partners to sustain improvements. Document and share best practices and system learning to influence future service development. Person Specification A - Application form I – Interview C – Certificate (original evidence) Qualifications and Experience Experience in health, social care, community development or voluntary sector roles (essential). A/I Experience supporting people affected by cancer or long-term conditions (desirable). A/I Training or experience in personalised care, inequalities or community engagement (desirable or willingness essential). A/I Experience Experience managing or leading a team. A/I Experience working with people affected by cancer, long-term conditions or experiencing health inequalities. A/I Experience developing partnerships with healthcare professionals and community organisations. A/I Experience facilitating focus groups, consultations or co-design work. A/I Experience delivering or supporting training. A/I Experience using data and insight to monitor, evaluate or shape a programme. A/I Knowledge Understanding of cancer inequalities and barriers faced by Black and ethnically diverse communities. A/I Knowledge of personalised care and cancer support pathways. A/I Understanding of safeguarding, confidentiality and data protection. A/I Knowledge of voluntary and community sector roles. A/I Skills and Competencies Strong report writing skills A/I Strong interpersonal and communication skills. A/I Ability to motivate, supervise and develop a team. A/I Skilled in facilitating groups and co-design work. A/I Strong organisational and time management skills. A/I Ability to use data for decision making and reporting. A/I Comfortable working independently and across multiple sites. A/I Ability to build long-term, trust-based partnerships. A/I Personal qualities Compassionate, culturally aware and committed to health equity. I Emotionally resilient and able to work under pressure. I Flexible, proactive and solution-focused. A/I Willing to work some evenings/weekends and travel across boroughs. A/I

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Kitchen Porter Supervisor – Wembley Area We are currently looking for an experienced Kitchen Porter Supervisor to work in the Wembley area, overseeing a team of approximately 15 staff members. Requirements: • Previous experience in a Kitchen Porter Supervisor / Kitchen Supervisor role is essential, • Ability to manage and support a large team, • Flexibility to cover day and night shifts as required, • Strong organisational and communication skills, • Knowledge in Health & Safety Pay & Benefits: • From £12.85 per hour, plus holiday pay, • Ongoing work with a stable team

Job Title Floor Manager, Senior Receptionist and Owner Support Location SliderCuts Studios 176 Hackney road, E2 7QL Hours 2 to 3 days per week Some remote availability required Pay £14.50 to £16.50 per hour Pay dependent on experience, capability, and level of responsibility taken on Role Overview SliderCuts Studios is looking for a reliable, organised, and confident Floor Manager to oversee the day to day running of the shop. This role combines senior receptionist duties, shop floor management, systems and processes development, and direct support to the owner, Mark MacIver. The Floor Manager will be the main operational point of contact for the shop, both on site and remotely. Their role is to take the majority of day to day operational responsibilities off the owner, allowing the business to run smoothly without constant involvement. This person will be trusted to handle issues independently, create structure, and only escalate matters to the owner when necessary. Key Responsibilities Shop Standards and Environment Maintain high standards across the shop at all times Ensure the shop is clean, organised, and presentable Oversee toilet cleanliness and restocking Ensure supplies such as toilet rolls, tissues, kitchen towels, and cleaning products are always stocked Carry out regular stock checks Order stock and uniforms when required Report and arrange repairs for anything broken or damaged Source and liaise with cleaners, handymen, and external contractors Hire new cleaners or maintenance support when required Customer Service and Reception Carry out full receptionist duties on shift, including Answering phone calls Responding to customer enquiries Managing bookings and rescheduling appointments Handling customer complaints calmly and professionally Being the front of house presence and setting the tone for customer experience Sweeping and maintaining shared spaces during the day Staff Management and Behaviour Oversee the receptionist team Ensure receptionists are completing their duties properly Address issues where standards are not being met Provide guidance and direction to reception staff Maintain professional behaviour and standards within the shop Deal with initial barber complaints or concerns Support basic HR related matters and escalate when required Operations and Point of Contact Act as the main point of contact for the shop Be available for messages or calls if issues arise Handle situations such as staff sickness or lateness Find cover or solutions where possible Ensure problems are resolved quickly and efficiently Relay key information and updates to the owner Systems, SOPs, and Processes Create, improve, and maintain systems and processes within the shop Help develop and document SOPs to ensure consistency and efficiency Learn how the shop operates and find better ways to run it Improve organisation, structure, and workflows Ensure systems are followed by the team Support the owner in building a shop that can operate smoothly without constant oversight Owner Support and Mini Assistant Duties Support the owner, Mark MacIver, with operational and administrative tasks Act as a mini assistant to the owner alongside shop floor responsibilities Carry out tasks that free up the owner’s time Assist with organisation, follow ups, and day to day business matters Handle tasks both on site and remotely when required Communication, Writing, and Research Confidently write and respond to emails Communicate clearly with suppliers, contractors, and service providers Carry out research when required Find suppliers, services, products, or solutions independently Contact companies, compare options, and organise purchases Be resourceful and able to work things out without constant instruction Systems and Technology Learn and confidently use the booking system used by the shop Manage bookings, changes, and customer flow effectively Be comfortable using computers, email, and online tools Keep information organised and documented Ideal Candidate The ideal person for this role Is highly organised and dependable Is confident managing people and addressing issues Is strong with systems, processes, and organisation Is comfortable creating and following SOPs Has excellent written and verbal communication skills Is confident with research and problem solving Can work independently without constant instruction Is proactive and solutions focused Is calm under pressure and professional at all times Experience in a barbershop, salon, hospitality, or customer facing environment is a strong advantage. What This Role Replaces This role is designed to take over many of the tasks currently handled by the owner, including: Stock and ordering Uniform management Handling complaints Day to day shop issues Reception oversight Staff and behaviour management Systems and process creation General operational responsibility Progression As trust, experience, and responsibility grow, the role may expand further. Pay reflects capability and the level of responsibility taken on. How to Apply To apply for this role, please submit: • Your CV, • A cover letter explaining why you are a good fit for this role, • Answers to the four questions below Applications without a cover letter and completed questions may not be considered. Application Questions Please answer the following four questions as part of your application. This role is designed to take day to day responsibilities off the owner and run the shop smoothly. Tell us about a time you were trusted to take ownership of a role or responsibility without constant supervision. What was the outcome? Systems, processes, and SOPs are a key part of this role. Describe any experience you have creating, improving, or following systems and processes in a workplace. How did this improve the business or team? This role involves managing people and addressing issues when standards are not being met. How do you approach difficult conversations with staff while maintaining professionalism and respect? This role also involves research, organisation, and written communication. Give an example of a time you had to research a solution, contact suppliers or service providers, and communicate clearly by email to get something done.

Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.

Opportunities as a store Manager and/or a Sales Assistant. Full and part time positions available. We are looking for dynamic individuals who posses excellent customer service skills. An understanding, or interest, in photography and printing would be beneficial. We are looking for candidates with excellent communication and customer service skills. You must be fluent and literate in English. You must be willing to work hard with attention to detail. Punctual, reliable and confident with an outgoing personality. The successful candidate will be involved in all aspects of the store and will cover film processing, taking passport photos and printing digital photos. Employment: Full-time, Part-time & Store Manager positions available Schedule: Manager and Full-time Sales assistant: 5, 8 hour, days a week to include weekends on rotation. Part-time roles would still be 5 days but with 4 hours per day. Location: Snappy Snaps in Woolwich (we may also have central London positions available)

Do you have previous leadership skills and love all things food and drink?! Meat London are looking for a full time, fun, customer focused Leader for our busy shop at Meat N16, Stoke Newington. You’ll be leading the time to delight our customers, by delivering great customer service yourself, and ensuring our shop is full and looking it’s best. You’ll be Supervising the Team, overseeing the charcuterie meats, the range of cheeses we offer, and ordering produce. We have a large selection of beautiful wines in our ‘wine room’, where we offer weekend wine tastings to our customers. Having experience in selling wine would be a distinct advantage. Knowledge of cheese and wine would put you at the top of our preferred skills list! The successful candidate will report to the Retail Manager. This is a five day per week, salaried, full time position, covering a 42.5 hour week. Tuesday-Sunday (Every Monday +1 day off). Weekend working is essential. Company bonus scheme and pension after successfully passing probation period of 3 months.

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up

Role summary We’re looking for a hands-on Content Producer + Creative Strategist to grow a London aesthetics clinic and training academy through high-performing short-form content. Your job is to consistently bring strong hooks + subjects, turn them into a clear weekly/monthly plan, and drive the creation of educational, “viral-style” posts that convert intobookings and course enquiries. Key outcomes (what success looks like) A steady pipeline of scroll-stopping hooks and content subjects Faster, smoother content production (less chasing, fewer delays) Consistent posting with content that is on-brand,educational, and built for reach + conversions Core responsibilities

Internship Opportunity — Social Media & Brand Assistant Le Petit Maus Location: London (hybrid / remote) Duration: 3–6 months (flexible) Start date: Immediate Compensation: Travel expenses covered About Le Petit Maus Le Petit Maus is a design-forward children’s brand founded in London, known for our colourful, illustrated swaddles (3 new product launched coming) and playful—not traditional—approach to newborn essentials. We blend fashion, storytelling and function, and are expanding our brand presence across social, retail and press and have been seen in Tatler, House and Garden, and Countrylife We’re looking for a creative, proactive intern to join us and support our next stage of growth. Role Overview This is a hands-on role ideal for a student or recent graduate interested in fashion, social media, branding, PR or digital marketing. You’ll work closely with the founder to shape how Le Petit Maus shows up across channels, help drive brand visibility, and get exposure to the operational side of running a growing consumer brand. Key Responsibilities Social Media & Content (Primary Focus) • Support in defining and executing our social media content strategy across Instagram, TikTok and Pinterest and Email, • Create engaging posts, reels, stories, moodboards and visual assets that align with our brand aesthetic, • Conduct light competitor and trend research to inform content ideas, • Help manage the social posting calendar and track performance, • Assist with photography/videography for new products and campaigns Influencer, Press & Community Engagement • Coordinate gifting and outreach to influencers, stylists and parenting creators, • Support communication with press contacts and PR enquiries, • Maintain lists of creators, partners and press materials, • Help manage inbound messages across platforms and support community engagement Inventory & Operational Support • Assist with stock checks and light inventory management tasks, • Help prepare press packages, influencer mailers and product shipments, • Liaise with fulfilment partners when needed 🌟 What We’re Looking For • Someone super creative, organised and excited about building a brand, and willing to appear on the socials themselves with some acting, • Strong interest in fashion, children’s lifestyle, social media or marketing, • Comfortable with Canva/ marketing tools or willing to learn quickly, • Strong communication skills and attention to detail, • Ability to take initiative and work independently when needed, • A positive, can-do attitude — we’re a small team and we move fast! 💛 What You’ll Gain • Real experience shaping the social and brand presence of a growing fashion/lifestyle brand, • A portfolio of content and brand work you can showcase, • Exposure to PR, influencer marketing, product development and e-commerce, • Hands-on learning in a friendly, entrepreneurial environment, • A chance to be part of a creative brand on the rise How to Apply Please send your CV, a short note about why you'd like to join Le Petit Maus, and (if you have one) a small portfolio or examples of content you’ve created We can’t wait to hear from you 💕

We are seeking enthusiastic and guest-oriented individuals to join our team as Head Waiters & Waitresses at our Soho Restaurant. As a waiter/waitress, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience. Responsibilities: Greet guests warmly and escort them to their tables. Explain menus to guests, answer questions, and make recommendations. Take food and beverage orders accurately and promptly. Relay orders to the kitchen staff and ensure all items are served on time. Serve food and beverages to guests in a courteous and efficient manner. Check in with guests to ensure satisfaction with each food course and beverages. Clear tables and ensure they are set up properly for the next guests. Process payments and operate the EPOS system effectively. Collaborate with other restaurant staff to ensure a seamless dining experience for guests. Adhere to all food safety and sanitation procedures. Requirements: Previous experience in the food and beverage industry is preferred but not required. Excellent guest service skills. Strong communication skills. Ability to work in a fast-paced environment. Attention to detail. Ability to work well in a team. Flexibility to work evenings, weekends, and holidays. Reporting: Reports to the Management Adheres to all company rules, regulations, and procedures. Ensures all legal and health and safety requirements are adhered to. Communicates any potential problems to the duty manager. Performs any task pertinent to the operation as directed by the management. Knows and pro-actively works toward sales mix and cover targets for the business. Focuses completely on achievement of all O.U.R.E.T.H.O.S requirements. Physical Demands: · Ability to stand and walk for extended periods. · Ability to lift and carry trays. · Ability to bend, stoop, and reach. Benefits: · Competitive hourly wage. · Employee meal discounts. · Opportunities for advancement and growth within the company. · 28 days of holiday If you are passionate about delivering exceptional service and creating memorable dining experiences for guests, we would love to have you join our team. Apply today to be a part of our energetic and dedicated team! Job Types: Full-time, Permanent Pay: £15-£17.00 per hour Expected hours: 10–45 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee mentoring programme Schedule: 10 hour shift 8 hour shift Holidays Night shift Weekend availability Experience: Hospitality: 2 years (preferred) Restaurant: 2 years (preferred) Work Location: In person

Restaurant Manager - Brigadiers Salary - Up to £45,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.

Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.

We are seeking enthusiastic and guest-oriented individuals to join our team as Head Waiters & Waitresses at our Soho Restaurant. As a waiter/waitress, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience. Responsibilities: Greet guests warmly and escort them to their tables. Explain menus to guests, answer questions, and make recommendations. Take food and beverage orders accurately and promptly. Relay orders to the kitchen staff and ensure all items are served on time. Serve food and beverages to guests in a courteous and efficient manner. Check in with guests to ensure satisfaction with each food course and beverages. Clear tables and ensure they are set up properly for the next guests. Process payments and operate the EPOS system effectively. Collaborate with other restaurant staff to ensure a seamless dining experience for guests. Adhere to all food safety and sanitation procedures. Requirements: Previous experience in the food and beverage industry is preferred but not required. Excellent guest service skills. Strong communication skills. Ability to work in a fast-paced environment. Attention to detail. Ability to work well in a team. Flexibility to work evenings, weekends, and holidays. Reporting: Reports to the Management Adheres to all company rules, regulations, and procedures. Ensures all legal and health and safety requirements are adhered to. Communicates any potential problems to the duty manager. Performs any task pertinent to the operation as directed by the management. Knows and pro-actively works toward sales mix and cover targets for the business. Focuses completely on achievement of all O.U.R.E.T.H.O.S requirements. Physical Demands: · Ability to stand and walk for extended periods. · Ability to lift and carry trays. · Ability to bend, stoop, and reach. Benefits: · Competitive hourly wage. · Employee meal discounts. · Opportunities for advancement and growth within the company. · 28 days of holiday If you are passionate about delivering exceptional service and creating memorable dining experiences for guests, we would love to have you join our team. Apply today to be a part of our energetic and dedicated team! Job Types: Full-time, Permanent Pay: £15-£17.00 per hour Expected hours: 10–45 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee mentoring programme Schedule: 10 hour shift 8 hour shift Holidays Night shift Weekend availability Experience: Hospitality: 2 years (preferred) Restaurant: 2 years (preferred) Work Location: In person

Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

Join our team as a reliable self employed standby Cleaner, perfect for someone flexible, trustworthy, and confident working independently. Role Overview As a Standby Cleaner, you will provide essential support across our client sites. Responsibilities include: • Covering short-notice absences when a cleaner cannot attend., • Managing last-minute cancellations., • Performing supervisor-level cleans to uphold our high standards., • Stepping in for first cleans, deep cleans, or quality checks when needed. What We Need • Excellent attention to detail., • Flexible availability, including mornings or evenings., • Strong communication and reliability., • Experience in commercial or residential cleaning preferred., • Drivers preferred but not essential, • Prepared to cover travel up to 1 hour 30 minutes when required., • Ability to move confidently between client locations. Pay • £14 per hour., • Opportunities for additional hours and long-term clients. Why Join Us • Consistent work opportunities., • Supportive, friendly team., • Fair and reliable scheduling., • Room for growth within our cleaning network. If you’re interested, please reply with your availability, experience, and the area you live in. We are holding interviews and cleaning trials this week.