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  • Customer Service Manager
    Customer Service Manager
    hace 9 días
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Glazier
    Glazier
    hace 10 días
    £15–£25 por hora
    Jornada completa
    Wembley

    Job Overview We are seeking a skilled and reliable Window Installer to join our construction team. Please ONLY apply if you have experience in glazing or working with glass and installation of windows. Otherwise your application will be rejected. Large project starting January and February, looking for additional skilled staff. Temporary with option to made permanent based on performance. The successful candidate will be responsible for installing, repairing, and replacing windows in residential and commercial buildings. Working and installing glass. Physically fit and hardworking. This role requires a strong understanding of various construction techniques and the ability to work efficiently both independently and as part of a team. Experience using hand tools and power tools. The position offers an excellent opportunity for individuals eager to develop their skills within the construction industry. Duties Measure and prepare window openings to ensure proper fit and alignment Install windows securely following schematics and technical specifications Use hand tools, power tools, and specialised equipment to carry out installations Seal and weatherproof windows to prevent leaks and drafts Remove old or damaged windows safely and efficiently CSCS card preferred UK driving licence preferred Requirements Proven experience in window installation or related trades such as carpentry, roofing, or masonry Proficiency with hand tools, power tools, and fabrication techniques Knowledge of schematics and technical drawings for accurate installation Ability to read construction plans and interpret technical specifications Strong organisational skills with attention to detail Physical fitness to lift heavy materials and work at heights safely Valid UK driving licence preferred but not mandatory Commitment to health and safety standards on-site This role offers an engaging environment for those passionate about construction craftsmanship. Applicants should be organised, safety-conscious, and eager to contribute to high-quality building projects. Job Type: Temp to perm Contract length: 6 months Benefits: On-site parking Work Location: In person

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  • Art & Design Teacher (Part-time)
    Art & Design Teacher (Part-time)
    hace 1 mes
    £330–£550 mensual
    Jornada parcial
    London

    Pay: £26,400.00 per year Job Description: Art and Design Teacher (Part-Time) • Hours: 0.15–0.25 FTE (6–10 hours per week), • Salary: £330–£550 per month, • Location: 3–5 hours in-school (various locations in West London, North London) and remaining hours off-site, • Contract: Term-Based (Autumn Term, Spring Term & Summer Term) About IDEA Design Hub CIC IDEA Design Hub CIC is a creative education organisation dedicated to making design learning accessible, joyful, and empowering for all children. We deliver inspiring art and design programmes for children aged 4–14 through after-school clubs, community projects, and holiday camps. Our mission is to nurture creativity, confidence, and design-thinking skills that help children thrive in learning and in life. IDEA currently partners with 25+ primary schools across London, working closely with schools and local boroughs to deliver a wide range of creative clubs as part of the Holiday Activities and Food (HAF) Programmes in Bromley, Kingston, and Wandsworth. Overview We are seeking passionate and imaginative Art and Design Teachers to join our creative education team. The ideal candidate will be enthusiastic about both traditional and digital art, with the ability to inspire young learners to explore, invent, and express themselves through design. You’ll work collaboratively with our team to develop and deliver exciting curricula across our signature creative clubs, including: • Little Architect Club, • Little Fashion Designer Club, • Comic Club, • Manga Club, • Digital Art Club, • Video Game Design Club, • Video Animation Club, • STEM Club, • Mini Artist Club This role is perfect for art and design students or early-career educators looking for meaningful, hands-on teaching experience in creative education. Key Responsibilities • Design and deliver fun, engaging, and educational art and design sessions tailored to different age groups and abilities., • Teach a variety of creative techniques — from drawing and sculpture to digital design and model making., • Support children in developing artistic skills, confidence, and creative problem-solving., • Assess and celebrate student progress through projects, exhibitions, and participation., • Create a welcoming, inspiring, and inclusive learning environment., • Collaborate with other IDEA educators to design new workshops and cross-curricular projects., • Provide positive, constructive feedback that nurtures each child’s creativity and growth. Skills and Attributes • Strong knowledge of a range of art, design, and digital media techniques., • Excellent communication and classroom engagement skills., • Ability to inspire curiosity and creativity in young learners., • Patience, adaptability, and an open, supportive teaching approach., • Strong organisational and time-management skills. Qualifications • A degree (or working towards one) in Fine Arts, Design, or Education (Art-focused) is preferred but not essential., • Experience working with children or in creative/educational environments is highly valued., • Ideal for university students or emerging practitioners in Art and Design seeking rewarding teaching experience. Hours and Commitment This role involves 6–10 hours per week, including approximately 3–5 hours of in-school teaching across partner schools and the remaining time for off-site curriculum planning and preparation. Why Join IDEA Design Hub CIC At IDEA, you’ll be part of a supportive and innovative community that believes in the power of creativity to build confidence and spark imagination. You’ll have the opportunity to: • Develop your teaching and creative leadership skills., • Work across diverse art and design disciplines., • Contribute to meaningful, community-based creative education., • Inspire the next generation of designers, makers, and innovators. Join Us If you’re passionate about art, design, and inspiring young minds — we’d love to hear from you. Help us nurture creativity, imagination, and joy through design education that makes a difference. Apply now to join IDEA Design Hub CIC’s growing community of creative educators. Job Type: Part-time Benefits: Flexitime Work Location: Hybrid remote in London N10 1NR Expected start date: 01/12/2025

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  • Swimming Pool Engineer (M&E Systems Focus) – Full Time, London
    Swimming Pool Engineer (M&E Systems Focus) – Full Time, London
    hace 2 meses
    Jornada completa
    London

    Swimming Pool Engineer (M&E Systems Focus) – Full Time, London Location: London, UK Employment Type: Full-time Experience Level: 1–3 years Salary: Competitive, based on experience About the Role We’re seeking a motivated Swimming Pool Engineer with a focus on Mechanical & Electrical (M&E) systems to join our growing team in London. You’ll play a hands-on role in the installation, commissioning of both indoor and outdoor residential swimming pools, ensuring the highest standards of performance, safety, and water quality. This is an excellent opportunity for an early-career engineer looking to deepen their expertise in pool technologies and M&E integration within high-quality residential environments. Key Responsibilities • Assist in the installation, testing, and commissioning of swimming pool systems including filtration, heating, dosing, and circulation equipment., • Support diagnosis and repair of electrical and mechanical faults., • Work closely with design and construction teams to ensure smooth system integration., • Maintain accurate service reports and technical documentation., • Ensure compliance with health, safety, and environmental regulations. Skills & Experience • 1–3 years’ experience in pool engineering, M&E systems, or building services., • Knowledge of pool filtration, heating systems, dosing controls, and pumps., • Understanding of electrical control panels, plumbing systems, and pipework layouts., • Basic familiarity with chlorination, UV, and saltwater systems preferred., • Comfortable working both independently and as part of a site team., • A proactive problem-solver with attention to detail and safety. Qualifications • Relevant technical qualification in Mechanical, Electrical, or Building Services Engineering., • Pool Plant Operator or equivalent certification (advantageous, but training can be provided)., • Full UK driving licence. What We Offer • Opportunity to grow with a progressive and technically driven team., • Ongoing training and certification support., • Competitive salary, • Company vehicle and tools (where applicable).

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