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  • General Manager
    General Manager
    hace 6 días
    £40000–£45000 anual
    Jornada completa
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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  • Head Chef - at Felixstowe and Cricklewood
    Head Chef - at Felixstowe and Cricklewood
    hace 15 días
    Jornada completa
    London

    About Elephant and Barrel Elephant and Barrel is a growing and exciting hospitality group operating four sites, three in London and one in Felixstowe. We pride ourselves on delivering exceptional food and drink in a warm, welcoming environment for all. As we continue to expand, we're building a passionate team of kitchen professionals who share our commitment to quality and craft. The Role We are looking for an experienced and driven Head Chef to lead the kitchen team at two of our sites. This is an exciting opportunity for a culinary leader who thrives in a fast-paced hotel or pub environment and wants to make their mark on our menus and kitchen culture. As Head Chef, you will be responsible for the day-to-day running of the kitchen, from menu development and stock management to team leadership and maintaining the highest standards of food quality and hygiene. Multiple positions are available across our London and Felixstowe sites. Your preferred location will be discussed at interview. Key Responsibilities • Lead, motivate, and develop the kitchen team, fostering a positive and professional working environment, • Design, develop, and cost seasonal menus that reflect Elephant and Barrel's style and quality standards, • Oversee all aspects of food production and presentation, ensuring consistency across every service, • Maintain strict compliance with food hygiene regulations and health & safety standards (including HACCP), • Manage stock ordering, supplier relationships, food costings, and GP targets, • Conduct regular team briefings, training, and performance reviews, • Work closely with front-of-house management to ensure a seamless guest experience, • Monitor kitchen performance and implement improvements where necessary What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a busy kitchen environment, • Strong culinary skills with a creative eye for menu development, • Demonstrated experience in kitchen management, team leadership, and GP control, • Up-to-date food hygiene certification (Level 3 or above preferred), • Excellent organisational and communication skills, • A passion for delivering outstanding food and hospitality, • Full right to work in the United Kingdom — this is a strict requirement for all applicants What We Offer • Competitive salary, commensurate with experience, • Opportunities for career progression within a growing hospitality group, • A supportive and collaborative team culture, • Staff benefits and discounts across all Elephant and Barrel sites, • The chance to shape your kitchen and put your stamp on the menu How to Apply If you are an experienced culinary professional ready to take the next step, we'd love to hear from you. Please apply through Indeed with your up-to-date CV and a brief cover note outlining your experience and preferred site location. All applicants must have the right to work in the UK. Evidence of this will be requested prior to any offer of employment.

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  • Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    hace 1 mes
    Jornada completa
    London

    About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

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