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Job Advert Head of Clinical Services - 12 month maternity leave cover Nottingham Woodthorpe Hospital We are looking for a Head of Clinical Services to join the team at Woodthorpe Hospital in Nottingham. This role is integral part of the Senior Leadership team at Woodthorpe. The right candidate will need to be committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will work in close partnership with the Hospital Director, Finance manager, and the Operations manager as part of the Senior Leadership Team. Providing strong leadership, direction and operational management to support and meet the business and workforce objectives of the hospital and Ramsay Health Care as a whole. Commitment to the development of high quality evidence based acute care, combined with personal drive, enthusiasm, creativity and resilience. Leadership to Clinical teams and deputising for the HD when they are not on site. What you will bring with you: • A strong clinical background in acute elective surgical/medical care, • NMC or HCPC Registered, • Significant exposure in a senior clinical role to external stakeholders such as Consultants and the health care community, • Experience of working in a surgical environment, • Experience in clinical governance, development and administration of budgets, management reports and supply contracts, • The ability to provide effective monitoring and management of resources needed to sustain agreed activity levels, • Experienced in leading clinically based projects, • The ability to develop effective working relationships with key stakeholders e.g. Integrated Care Systems, General Practitioners, Consultants and Suppliers, • A proven track record of leadership and be able to manage a team, ensuring that the Hospital complies with CQC requirements., • A Comprehensive understanding of relevant legal and professional care/practice standards, • The competence to provide effective monitoring and management of the clinical services, • Excellent communication and rapport building skills, • The ability to make decisions, use your initiative and an understanding of business acumen., • Passion to deliver outstanding care in a rewarding environment., • A flexible and positive attitude In return for your professionalism and commitment we offer the following competitive benefits: • Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career., • Contributory pension scheme, • 25 days’ annual leave plus 8 bank holidays plus the opportunity to buy/sell more, • Private Healthcare and Life Assurance, • Free offsite parking and a subsidised staff restaurant, • Free uniform, • Access to our employee Discount Programme, • Wellbeing centre and access to 24/7 employee assistance line for free advice, • Free DBS checking, • Long service, Employee recognition and appreciation awards, • A friendly sportive hospital environment. About Us: Woodthorpe Hospital has provided healthcare services to the people of Nottingham since 1877. Conveniently located towards the north of Nottingham city centre. The hospital offers private and NHS services to the population of Nottingham and beyond and has an excellent reputation for high standards of care and customer service. Woodthorpe hospital serves the community of Nottingham and our dedicated team are very proud of its Care Quality Commission rating of ‘Good’ across all five domains of the Fundamental Standards of Care; Well Led, Caring, Safe, Effective and Responsive to people’s needs. Although ‘Good’ is excellent our aim is to achieve the standard of ‘Outstanding’ during our next inspection. The Woodthorpe hospital is currently going through an exciting period of transformation and increasing the services offered to patients. The out-patient and pre-assessment areas have recently been re-furbished providing an excellent working environment. Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. We are committed to quality, equality and opportunity for all. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

Executive Head Chef - Nottingham Oak View Group: Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue: The Island Quarter has already become an iconic canal-side destination for Nottingham, boasting three storeys of restaurants, bars, and events space. From casual all-day dining, drinks and entertainment at Binks Yard with its expansive outdoor terrace, stage and screen built for live performances and sports screening, to refined dining at the Cleaver & Wake restaurant and bar using the very best ingredients from across the British Isles, this multi-purpose venue is truly one of a kind. The Island Quarter is managed by Rhubarb, part of Oak View Group. Role Purpose: We're looking for an Executive Head Chef to take full culinary ownership of a complex, multi-outlet operation and lead a brigade of over 30 kitchen professionals. Reporting directly to the Venue Director and working in close collaboration with the General Managers across the site, this is a senior leadership position with real breadth and genuine influence. You'll lead the Head Chefs across each outlet through empowerment, coaching, and genuine day-to-day presence - not from an office, but from the pass. You'll set the tone, the standards, and the culture of the kitchen across every part of the site, while staying commercially sharp and strategically engaged. This is a business that is growing, and the infrastructure is still taking shape in places. That means you'll need to be adaptable, entrepreneurial, and comfortable building things as you go - working through complexity rather than waiting for it to resolve itself. There are multiple stakeholders across the site and central OVG support teams to align with. The right person will see that as an opportunity, not an obstacle. What you'll be doing • Taking full culinary leadership of the site - setting menus, standards and direction across all four outlets in line with the venue's commercial and brand objectives, • Leading and inspiring a brigade of 30+ kitchen professionals, with Head Chefs reporting into you across the operation, • Coaching and developing Head Chefs through empowerment, regular feedback, and genuine investment in their growth, • Mentoring junior and emerging talent - nurturing the next generation of chefs within the team, • Owning food cost management, GP performance, supplier relationships, procurement, and kitchen efficiency across all outlets, • Reporting into the Venue Director and collaborating actively with GMs across the site - a genuine senior stakeholder, not a back-room function, • Aligning with OVG's central culinary and operational support teams, contributing to wider group initiatives and sharing best practice, • Driving community engagement - building relationships with local suppliers, culinary colleges, apprenticeship programmes, and industry bodies, • Maintaining full compliance across food safety, allergen management, HACCP, and health & safety in all kitchen environments, • Being present and visible on the floor, the pass, and across the site - leading from the front when it countsWhat we're looking for You'll be an experienced senior chef who has led large, complex kitchen operations - ideally across multiple outlets or in a high-volume venue, hotel, or stadium environment. What matters as much as your CV is your character: the best candidate for this role is hungry, present, and genuinely passionate about food, people, and building something great. • Proven experience as an Executive Head Chef, Executive Chef or Senior Head Chef across a multi-outlet or large-scale operation, • Demonstrable experience managing brigades of 20+ and developing kitchen leadership teams, • Strong commercial acumen - you understand GP, food cost, labour, and how culinary decisions drive business performance, • A coaching and empowerment style of leadership - you build people up rather than just directing them, • Experience across varied formats - fine dining, events catering, and high-volume covers - is a distinct advantage, • Confident engaging with multiple stakeholders, senior leadership, and support functions across a complex organisation, • An entrepreneurial mindset - comfortable operating in a growing, evolving environment where not everything is yet fully formed, • Strong community and industry instincts - keen to engage with local suppliers, colleges, and the broader culinary ecosystem, • Full working knowledge of food safety legislation, allergen compliance, and HACCPGood to know This role is not for everyone. The operation is ambitious, the stakeholder landscape is wide, and parts of the infrastructure are still being built. There will be days that test you. But if you're the kind of chef who finds that energising rather than daunting - who wants to leave a real mark rather than maintain the status quo - there genuinely isn't an opportunity like this in the region right now. Nottingham's best mixed-use venue, operated by one of the most forward-thinking companies in live entertainment and hospitality, looking for someone to define what its culinary offering can be. Salary, benefits and package are competitive and will be discussed at interview. Please note, this role is only open to candidates located in and with the right to work in the UK. Salary range 62-70k DOE. Excellent benefits including private healthcare, corporate gym discount, F&B discount, multiple training and development programmes, cross exposure to our growing portfolio of venues, restaurants and events in the UK and beyond, ongoing career progression and more! Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.Wherever you come from, wherever you are going, we'd love to hear from you.If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements. All candidates will receive a response.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Title: Quality & Compliance Auditor - Adult Social Care Salary: £40,000 per annum + £5,000 car allowance Hours: Permanent, Full-Time Location: Remote with National Travel (4 Days on the road, 1 Day remote) Setting: Learning Disabilities, Autism and Complex Needs Overview: Compass Associates is proud to partner with one of the UK's leading care providers in their search for a Quality & Compliance Auditor. This organisation supports people with learning disabilities, autism, and complex needs across the country and has been officially certified as a Great Place to Work, recognised as one of the UK's Best Workplaces for Women. With an internal quality rating of 96% good or outstanding, this is an organisation that takes quality seriously and invests in the people who drive it. The successful candidate will join a well-structured quality team and play a central role in maintaining and improving compliance across three regulatory frameworks: CQC, CIW, and SCI. The Candidate: The Quality & Compliance Auditor will take responsibility for planning and executing planned, responsive, and targeted inspection audits across services nationally. Reporting into the Head of Quality Assurance, the role sits at the heart of the organisation's compliance function. The successful candidate will be comfortable working autonomously, producing detailed audit reports, and working alongside operational colleagues to support service-level quality improvements. This role suits someone from a CQC inspection background or a senior quality and compliance professional with hands-on auditing experience in learning disabilities or complex needs services. Key Responsibilities: Regulatory Compliance Planning and executing audits across services nationally, ensuring compliance with CQC, CIW, and SCI standards and producing comprehensive reports with clear recommendations. Quality Improvement Working alongside quality improvement colleagues and operational teams to support services in addressing findings and maintaining continuous improvement. Audit Management Completing a target of two audits per week, with time structured across site visits, report writing, and administration. Responding reactively when regulatory bodies are active in a region. Strategy & Projects Contributing to quality and compliance strategy workstreams and taking on additional projects that support the wider audit function. Stakeholder Engagement Building effective working relationships with operational and quality colleagues at all levels to drive quality outcomes for the people being supported. Essential Requirements: • Proven experience in quality, compliance, or inspection work within a social care setting, specifically learning disabilities, autism, or complex needs, • A strong understanding of CQC inspection frameworks and regulatory requirements across England and Wales, • Excellent report writing skills and the ability to communicate findings clearly to operational colleagues, • A full driving licence and willingness to travel nationally, including overnight stays up to four days per week, • High levels of autonomy, self-motivation, and flexibility to respond to reactive demands. Desirable Criteria: • Experience working directly with or inspecting services under CIW or SCI frameworks., • Previous experience as a CQC inspector or in a national quality role., • Familiarity with systems such as Nourish or Miro. Salary & Benefits: • £40,000 per annum, • £5,000 car allowance, • Mileage paid at 25p per mile from home address, • All overnight stays pre-paid, including meal allowance, • Holiday Purchase Scheme: option to purchase up to two additional days per year, • Life assurance at twice annual salary, • Wagestream: access wages before payday, • Discounts across 150+ retailers, • Employee Assistance Programme and Mental Health First Aiders, • Long service awards and recognition platform, • Learning and development support through the organisation's internal academy Application Process: To apply or find out more, please contact Andy at Compass Associates for an informal discussion about the role. Andy Munyimi 0161 527 9632 amunyimi@compassltd.co.uk Recommendations: Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. About Compass Associates: Established in 2009, Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for all permanent assignments.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you’ll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Talent Acquisition Partner - Software Engineering About this role We’re looking for an experienced Software Engineering recruiter to join our Talent Acquisition Team and talented ‘Tech Squad’. You’ll be joining a team of 4 Tech Talent Acquisition Partners and you’ll report into the Tech Talent Acquisition Lead for Capital One UK. What you’ll do Support in the development of the hiring strategy for current and future talent across our Software Engineering business area which includes Services, Web, Data, Mobile and Software Testing Source diverse talent for both immediate demand and future pipelining across both our London and Nottingham offices Take detailed briefs from Hiring Managers on role requirements to enable you to source and screen quality candidates Have informative conversations with potential candidates about life at Capital One and provide good insight into the role you’re sourcing for Have the ability and confidence to give immediate feedback to candidates who may not be suitable We’re a collaborative bunch, so we want you to contribute at team meetings, generating new ideas and discussing opportunities Capital One isn’t the corporate environment you’d imagine a bank to be, however, you’ll still maintain a professional manner and outlook at all times, mindful that we are the face of Capital One What we’re looking for Experience of sourcing and recruiting for Software Engineering Talent using varied recruitment strategies Knowledge of the Software Engineering market and extensive experience in sourcing senior engineering talent The ability to communicate and influence effectively and with confidence is key. You’ll need to be comfortable speaking with candidates and hiring managers via phone and or zoom calls Maintaining high standards of written communication is essential; being clear, concise and accurate when messaging candidates, completing trackers, updates etc. You’ll be highly organised, with a natural sense of urgency and a keen eye for detail Talent Acquisition can be a fast-paced and overwhelming environment, the ability to stay calm and maintain a high standard of work is essential Lastly, we want you to bring yourself to work! Capital One is a diverse environment, full of amazing talent – we want you to feel comfortable and empowered as part of the team Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you’ll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). You will share when you learn from your day to day role with your peers by using these forums. What we’re looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ophthalmology Bioassay Senior Scientist Nottingham | On-site We are seeking an Ophthalmology Bioassay Senior Scientist to join a growing, innovative CRO environment focused on developing next-generation human-relevant disease models. This role sits at the forefront of moving drug discovery away from traditional animal models, with a strong emphasis on advanced in vitro systems, including iPSC-derived models and 3D organoids for ocular diseases. You will play a key role in building and developing capability in ophthalmology, contributing to both project delivery and the longer-term growth of this area of the business. This is an excellent opportunity for someone who enjoys combining hands-on lab work, scientific innovation, and commercial impact. Responsibilities: Ocular Model Development • Develop and optimise human-relevant ocular disease models, • Design and implement iPSC-derived systems, including retinal and epithelial models, • Contribute to the development of complex 3D organoid and co-culture systems Assay Development & Delivery • Design and execute bioassays relevant to ocular disease, including:, • Imaging and fluorescence-based assays, • Immunoassays, • Functional and translational assays, • Analyse and interpret experimental data and present findings clearly to stakeholders Molecular & Cell Biology • Apply molecular biology techniques including:, • Gene knockdown approaches (e.g. siRNA, shRNA), • Work with primary cells, cell lines, and stem-cell derived models, • Support development of increasingly complex and physiologically relevant systems Project Delivery & Growth • Support delivery of CRO projects across drug discovery programmes, • Troubleshoot experimental challenges and drive continuous improvement, • Contribute to building and scaling ophthalmology capability, including future team growth, • Engage with clients and support scientific discussions where required About You You are a scientist with strong hands-on experience in advanced cellular models, particularly within ophthalmology or closely related disease areas. You’ll bring: • Experience working with iPSC-derived systems and/or 3D organoid models (critical), • Strong laboratory experience across bioassays, imaging, and molecular biology techniques, • Experience working with ocular models or strong transferable cell biology experience, • A proactive, problem-solving mindset with the ability to work independently Desirable (but not essential): • PhD in Ophthalmology, Cell Biology, Stem Cell Biology, or a related discipline, • Experience in a CRO or fast-paced applied research environment, • Exposure to replacing or reducing animal models with human-relevant systems, • Interest in helping build or grow a new scientific capability or team If you’re excited by organoids, stem cell models, and reducing reliance on animal testing, this role will give you the platform to make a real impact. Apply now by attaching your CV in Word, or contact Paige Keenan for further information about this new role: paige.keenan@srgtalent.com

The Transport and Customer Freight Manager is responsible for the end-to-end performance of inbound and outbound distribution operations across multiple sales channels and multi-site inbound networks. This role ensures the efficient, compliant, and cost-effective movement of goods while consistently delivering agreed service levels to customers and internal stakeholders. With full operational accountability, the postholder will oversee complex transport operations including carrier performance, capacity planning, route optimisation, and distribution execution across a geographically dispersed network. Strong operational control, customer service excellence, and documentation accuracy are critical to success. The role also plays a key part in driving continuous improvement across transport and distribution activities, using structured problem solving and root cause analysis to enhance service delivery, reduce cost, and improve operational reliability. Key Responsibilities • Manage day-to-day inbound and outbound transport operations across multiple sites and sales channels, ensuring service, compliance, and cost targets are met., • Plan and control distribution activity, including route optimisation, capacity planning, and carrier performance management., • Lead transport operations in collaboration with internal teams and external logistics partners to deliver reliable and efficient service., • Ensure robust operational controls and accurate documentation, including delivery manifests, invoicing, and reconciliations., • Monitor performance metrics such as service levels, damages, and cost drivers, identifying trends and improvement opportunities., • Drive continuous improvement initiatives using root cause analysis and structured problem-solving methodologies., • Manage transport and freight budgets, controlling spend and identifying cost-saving opportunities without compromising service., • Ensure full compliance with health, safety, and transport legislation, promoting a strong safety culture., • Lead, coach, and develop team members to build capability and drive high performance., • Collaborate cross-functionally with Customer Services, Manufacturing, Planning, and Finance to ensure aligned execution., • Contribute to strategic planning and development of the logistics and distribution function. Experience • Proven experience managing transport and freight operations within a complex, multi-site environment., • Strong understanding of end-to-end supply chain processes, transport systems, and compliance requirements., • Demonstrated success in managing carriers, distribution networks, and logistics budgets., • Experience leading teams and driving performance through coaching and structured performance management., • Highly analytical with the ability to interpret data, identify root causes, and implement effective solutions., • Strong commercial awareness with the ability to balance service, cost, and operational constraints., • Effective communication and stakeholder management skills across multiple functions., • Confident decision-maker with the ability to manage operational challenges in a fast-paced environment. Why Join Us • Play a pivotal role in shaping and optimising a critical part of the supply chain., • Opportunity to lead complex, high-impact transport operations across a diverse network., • Be part of a collaborative environment working across multiple business functions., • Drive meaningful continuous improvement initiatives that deliver real business value., • Lead and develop a team, building capability and fostering a culture of accountability and engagement., • Join an organisation committed to safety, operational excellence, and customer service. We understand there’s no one size fits all approach. We’re proud to offer an inclusive workplace where every colleague feels valued, supported, and empowered to be their true self. If you require any reasonable adjustments throughout the recruitment process, please let us know and we’ll be happy to accommodate. Everyone who applies will receive a response.

An established residential developer is looking to appoint a Regional Estimator to join its Nottingham team. This position sits at the front end of the development process and is responsible for producing land viability appraisals and cost estimates up to land purchase stage, before handover to the Quantity Surveying and Buying teams. Working closely with Land, Technical and Commercial teams, the successful candidate will play a key role in supporting land bids, assessing risk and helping to maximise the cost-effectiveness of future developments. This is an excellent opportunity for someone with estimating, commercial, groundworks or residential housebuilding experience who is looking to develop within a broad pre-construction role. Key Responsibilities • Prepare accurate viability estimates and full construction cost breakdowns for proposed developments, • Evaluate costs associated with land acquisition, site preparation, abnormal works and external factors affecting build cost, • Produce financial appraisals to support land bids and development decisions, • Visit proposed sites to assess physical and technical constraints that may influence costs, • Work closely with Land, Technical and Commercial teams to support the appraisal process, • Identify opportunities for value engineering and more cost-effective construction solutions, • Maintain accurate cost databases, estimates and records for future reference, • Support the preparation of gateway submissions and regional land reports, • Provide cost and risk analysis across a range of proposed sites Requirements • Experience within estimating, commercial, groundworks or residential housebuilding, • Understanding of land viability appraisals, build cost estimating or pre-construction processes, • Knowledge of ground conditions and technical cost drivers such as remediation, foundations, retaining structures and drainage, • Experience using estimating or measurement software such as Bluebeam or similar, • Knowledge of COINS would be advantageous but is not essential, • Strong commercial awareness and analytical skills, • Good communication skills and the ability to work closely with multiple internal departments, • Good understanding of construction methods and current building regulations Package Includes • Competitive salary, • 26 days’ holiday plus bank holidays, • Choice of company car or car allowance, • Discretionary bonus scheme, • Holiday buy-back scheme, • Company pension scheme, • Private medical insurance, • Healthshield membership, • Life assurance scheme, • Share purchase plan, • High street / store discounts This is a great opportunity to join a well-established developer in a role that offers genuine breadth, visibility and long-term progression. For more information or to apply, please get in touch for a confidential discussion.

HR Manager Up to £60,000 & benefits East Midlands - Hybrid Working Permanent & Full Time SF Partners are excited to be partnering with a growing business on the appointment of a newly created HR Manager role during an exciting period of transformation and change. The role will also lead and develop a small HR team, so strong leadership and coaching skills are essential. This opportunity is ideal for someone with strong process, systems and analytical capability who enjoys improving efficiency, creating structure and driving operational excellence across HR and payroll services. This is not an ER-focused position, the emphasis is very much on HR operations, reporting, planning, process improvement and HR systems. This role is primarily site-based with flexibility for home working. There is no extra travel required. The business is conveniently located in the East Midlands, with easy access from Nottinghamshire, Derbyshire and Leicestershire, and is close to major motorway junctions. Key responsibilities include: • Leading HR and payroll operational processes across the full employee lifecycle, • Driving process improvement and operational efficiency across the HR function, • Supporting the implementation and optimisation of a new HRIS, • Developing KPI reporting, people analytics and workforce data insights, • Reviewing and redesigning HR processes to improve employee experience, • Managing annual pay and bonus review processes, • Ensuring compliance with employment legislation, GDPR and governance standards, • Supporting audit activity and maintaining accurate HR records, • Managing and developing a small HR operational team, • Acting as a key operational partner to the wider business The ideal candidate will have: • Previous experience within HR operations and payroll environments, • Strong analytical skills with experience producing HR metrics and reporting, • Experience leading or developing a team is desirable, however we are also open to candidates looking to take their first step into people management, • Experience improving processes and implementing systems/HRIS platforms, • Excellent organisational and planning capability, • A proactive and solutions focused approach, • Good understanding of UK employment law and GDPR, • CIPD Level 5 or above - desirable This is a fantastic opportunity for someone who enjoys building structure and driving improvement. If you are keen to make some amazing impact over the next few years – please get in contact ASAP!

Sales Development Representative (Graduate Tech Sales Scheme) Salary: £30,000 Base + Uncapped Bonus + Benefits Type: Full‑Time, Permanent Location: Nottinghamshire Clear progression to Senior Account Partner (£50,000 base + commission + company car within 4 years) We’re hiring ambitious graduates to join our Sales Development Representative (SDR) Graduate Scheme, designed to accelerate high‑potential individuals into successful, long‑term careers in technology sales. This is not a short‑term role or a call‑centre position. From day one, you’ll be trained, coached, and trusted to own accounts, build relationships, and develop commercial skills that will take you from SDR to Senior Account Partner within four years. If you’re driven, commercially curious, and motivated by progression and earning potential, this is an opportunity to build a career - not just start one. This role is ideal for graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, confident, and commercially minded, • Want a career in technology sales, not just an entry‑level role, • Enjoy targets, accountability, and performance‑based rewards, • Are keen to learn, be coached, and progress quickly Career Progression Your success is supported by a clear, performance‑based progression plan with formal reviews every 12 months: • Year 1: Sales Development Representative – £30k base + uncapped bonus, • Years 2–3: Account Manager / Senior Account Manager – increased responsibility and earnings, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car Supporting You From Day One We’re committed to developing future sales leaders. You’ll receive: • Structured onboarding and sales training from day one, • Full product and market training on cutting‑edge technology solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior sales leaders, • A collaborative, supportive environment focused on your growth, • Clear financial, professional, and personal development pathways As an SDR, your role will include: • Proactively engaging new and existing customers through phone, video, and digital channels, • Building strong relationships and understanding customer needs, • Managing customer interactions throughout the sales process, • Generating and qualifying leads to build a strong sales pipeline, • Working closely with internal teams to shape tailored technology solutions, • Owning the early stages of the sales cycle, with increasing responsibility over time, • Continually developing your product knowledge in a fast‑moving tech environment What We’ll Offer You Alongside a supportive culture and a high‑performing sales environment, you’ll receive: • £30,000 starting salary + uncapped bonus, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room (prayer, breastfeeding, mental health and first aid), • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team nights), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird & Blend Tea), • Free off‑site parking nearby Apply Now If you’re a graduate looking to launch a high‑earning, high‑progression career in tech sales, this is your opportunity to build something long‑term with real support behind you.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Administrator, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry. Role Responsibilities: • To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments., • Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels., • Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data., • Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy., • Identification of payment or data errors., • Efficiently manage your schedule and tasks to prioritise workload and meet deadlines., • Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

Account Manager (Graduate Scheme) - Salary: 30K base + Bonus + Benefits Location: Nottinghamshire Salary: £30,000 base + uncapped commission Progression: Clear 12‑month milestones to Senior Account Partner (£50,000 base + commission + company car within 4 years) About the Role We’re looking for ambitious graduates who are serious about building a long‑term career in sales. This role forms part of a structured Account Management and Sales Development scheme designed to take high‑potential individuals from Sales Executive to Senior Account Partner within four years. From day one, you’ll be supported with structured training, 1‑to‑1 coaching from senior leaders, and ownership of your own accounts. Success is rewarded through uncapped commission and clearly defined progression every 12 months. This is an opportunity for motivated graduates who want responsibility, development, and earning potential - without limits. Who This Role Is For Graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, commercial, and relationship‑driven, • Want a genuine career path in sales—not just a job, • Thrive in a fast‑paced, target‑driven environment, • Are eager to learn, be coached, and progress quickly Career Progression We are deeply committed to your long‑term success. Progression is performance‑based with structured reviews every 12 months: • Year 1: Sales Executive – £30k base + uncapped commission, • Year 2–3: Account Manager / Senior Account Manager – increased earnings and responsibility, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car We will help you thrive by investing heavily in your development: • Structured learning from your first day, • Full product and market training on our market‑leading solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior team members, • A supportive, collaborative team focused on your success, • Clear financial and personal progression pathways No two days are the same, but your role will include: • Keeping customer success at the heart of everything you do by providing regular updates and proactive communication, • Managing customer journeys end‑to‑end, liaising closely with Operations to ensure smooth delivery, • Acting as the main point of contact if any challenges arise—guiding customers confidently through solutions, • Sourcing leads, making outbound calls and video meetings, and building long‑term relationships, • Developing new business while growing and managing existing accounts, • Owning the full sales cycle from lead sourcing through to account management, • Collaborating with Operations to source and quote the best solutions across multiple transport modes and markets, • Continuously learning in the ever‑changing world of logistics, supported by experienced industry professionals Alongside a genuinely supportive culture and a great team environment, you’ll receive: • £30,000 starting salary + uncapped commission, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room for prayer, breastfeeding, mental health and first aid, • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team parties), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird and Blend tea), • Free off‑site parking nearby Apply now.

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? About the Role We’re looking for a highly skilled Head Planning & Logistics UK to lead and develop our end‑to‑end logistics, materials planning, and supply chain operations across multiple UK sites. This is a pivotal leadership role with full responsibility for product availability, right‑sized inventory, operational performance, and distribution excellence for a high‑growth, multi‑site business. Reporting into senior leadership, you will shape the strategy for UK logistics and supply planning, lead a team of 75+ across planning and warehousing, and drive transformation across our network, all within a complex, SAP‑enabled environment. If you're an experienced logistics and planning leader who thrives in analytical, high‑accountability environments and enjoys driving change at pace, we’d love to hear from you. Responsibilities End‑to‑End Logistics Leadership • Own logistics operations across all UK sites: warehousing, inventory management, distribution, and transportation., • Oversee a 75+ person team spanning planning (internal & external goods), warehouse operations, and transport. MRP Strategy & Excellence • Design, implement, and monitor MRP processes, policies, routines, and controls., • Standardise and optimise the SAP MRP module, ensuring effective master data and planning parameters. Service, Inventory & Performance • Manage $50M+ inventory across the UK network., • Ensure finished goods availability for customers and materials availability for production., • Deliver key KPIs including gross margin %, OTIF %, and stock availability. Network & Site Transformation • Lead the transformation of logistics operations at our Washington site., • Optimise the UK supply chain network to improve efficiency and reduce cost., • Drive long-term planning and capability-building across warehousing, distribution, and transport. S&OP & Cross‑Functional Collaboration • Enhance and standardise the S&OP process in partnership with commercial teams., • Work closely with Sales, Procurement, Manufacturing, and Finance to deliver an integrated supply chain. Leadership & People Development • Lead Logistics Managers, Warehouse Managers, and MRP Specialists through strong coaching and performance management., • Build capability, develop talent, and foster a high-performance culture across the broader UK team. Innovation & Risk Management • Drive digitalisation, automation, and data driven decision-making., • Develop contingency and business continuity plans across logistics and planning. About You • 10-15 years of experience in planning, logistics, and operational management in the UK., • Strong SAP experience (MRP and/or Sales & Distribution)., • Degree or Masters in a business-related discipline., • Proven leadership of multisite logistics and planning operations., • Strong analytical, strategic, and problem-solving capability., • Comfortable being hands-on as well as strategic., • Strong stakeholder management skills and exposure to senior leadership” to reflect the ability to represent supply chain to commercial Why Join Us? This is a rare opportunity to take full ownership of logistics and materials planning for a major UK operation while shaping the future of supply chain performance across the UK. If you want to lead strategically, influence regional and global supply chain decisions, and deliver real, measurable value across a complex, multi‑site organisation, this role offers the platform to make a meaningful impact. You will play a central role in elevating logistics and planning maturity, strengthening the S&OP process, and building a best‑in‑class supply chain that supports commercial success across multiple markets. Apply now!

Business Manager – Construction Recruitment £40,000 + Commission/ Bonus Join a highly established and fast-growing recruitment business with a strong reputation across the construction sector. Based in a modern and impressive office in Nottingham (NG7), this business offers a genuinely enjoyable working environment including a games room, free parking and a vibrant, ambitious culture. We’re looking for an experienced Business Manager to lead and develop a small team of junior recruiters whilst continuing to bill and grow your own desk. This is a fantastic opportunity for someone from either a blue collar or white collar construction recruitment background who enjoys building relationships, leading from the front, and being part of a business with genuine growth plans and earning potential. The environment is fast paced, energetic and ambitious – ideal for someone who thrives on momentum, enjoys client interaction and wants to be part of a business where hard work is genuinely rewarded. The role: • Managing, mentoring and developing a small team of recruiters, • Running and growing your own billing desk, • Building long-term relationships with new and existing clients, • Attending client meetings and site visits, • Leading by example in business development activity, • Supporting the growth and performance of the wider team, • Working within a warm, well-established market with strong brand presence What they’re looking for: • Previous recruitment experience within construction, industrial or a similar fast-paced sector, • Experience managing or mentoring recruiters is highly desirable, • Strong business development and client relationship skills, • Confident, charismatic and commercially driven personality, • Someone ambitious who enjoys being out meeting clients and developing business, • Motivated by progression, success and strong earning potential What’s on offer: • Established brand with an excellent reputation in the sector, • Serious growth plans and opportunities to progress, • All-expenses-paid incentive trips for top performers – most recently to the Bahamas, • Warm market and existing client relationships, • Impressive Nottingham office with games room and free parking, • Supportive leadership team, • Strong earning potential with uncapped commission, • Fast paced, energetic and ambitious culture

You will like Delivering mechanical building services projects from Newark/Nottingham office for this regional Midlands mechanical & electrical contractor who over the last 20+ years have maintained a reputation for quality and attention to detail. There are in an excellent position currently and have a healthy pipeline justifying sustainable growth. You will like The Mechanical Project Manager job itself where you will be involved in a wide variety of projects managing the Mechanical aspects of projects including HVAC (Heating, Ventilation & Air Conditioning), Plumbing and Pipework. More specifically: • Managing projects with a value of up to £5M- all Mechanical aspects of projects including HVAC (Heating, Ventilation & Air Conditioning), Plumbing and Pipework, • Working with a close-knit projects team, • Working on highly respected projects across sectors including: Healthcare, Commercial, Industrial, Education, Hotels, Leisure, Manufacturing and Retail, • Fully involved in client meetings, organising sub-contractors, • Offered opportunities to progress and grow Routes to progress are there for you to pursue and staff retention is extremely high so you will be able to develop meaningful relationships from your colleagues and collaborate and learn from them. You will have To be successful as Mechanical Project Manager, you will have experience working within the Building Services Sector as a Mechanical Project Manager, Mechanical Contracts Manager, Mechanical Site Manager or M&E Manager. Furthermore, we would be keen to speak to people who have any of the following qualifications, we would love to hear from you: HNC / HND in Mechanical/Building Services Engineering. You will get As a Mechanical Project Manager, you will enjoy a competitive salary £55K-£65K + company car/allowance. Benefits include automatic enrolment in the private healthcare scheme as well as life insurance and pension. The development of Engineers is forefront in the company’s way of working, therefore opportunities for growth within the business are present for those who want it. You can apply To Mechanical Project Manager by applying here (recommended), or by sending a CV to anthony@macstaff.co.uk

About Ventro Group Ventro Group is a PE-backed national fire safety and building compliance business operating across the Ventro, Firntec, and HJS brands. We deliver passive and active fire protection, building remediation, and compliance services to social housing providers, local authorities, main contractors, and private sector clients across England. Backed by KLAR Partners, we are in a period of significant growth - scaling our delivery capability, strengthening our commercial discipline, and investing in the people and leadership needed to build a business that sets the standard in life safety. The Role We are recruiting a Programme Director to lead our passive fire protection division from our Nottingham office. This is a senior leadership position with primary accountability for two things: financial delivery and programme time performance. Put simply, we need someone who owns the numbers and owns output. You will be responsible for the divisional P&L, financial forecasting, earned value tracking, and cost-to-complete reporting across a multi-million-pound national portfolio. Alongside this, you will own the master programme schedule, ensuring projects are delivered on time through disciplined critical path management, resource planning, and weekly programme governance. This is not a back-office role. You will be the principal link between the board, commercial function, and site delivery teams. You will chair project reviews, present to the board monthly, lead client relationships at senior level, and be visible across our sites nationally. What You Will Be Doing • Owning the divisional P&L – delivering accurate monthly financial forecasts, revenue projections, and margin analysis, • Managing the master programme schedule across all passive fire projects nationally, • Driving earned value management and programme variance tracking to catch problems early, • Holding Project Managers and Site Managers to account for time and cost delivery, • Leading weekly programme reviews and providing board-level reporting with RAG-rated dashboards, • Ensuring all installations meet FIRAS, BM TRADA, and Building Safety Act standards, • Optimising labour deployment, materials logistics, and subcontractor management, • Building and maintaining senior client relationships and identifying variation opportunities, • Embedding a culture of accountability, transparency, and continuous improvement across the division What We Are Looking For • Minimum 10 years in construction or fire safety delivery, with at least 5 years at senior programme or director level, • Proven track record of managing multi-million-pound portfolios with full P&L accountability, • Strong financial acumen – you understand cost-to-complete, earned value, revenue recognition, and margin control, • Demonstrable experience of delivering complex programmes on time across multiple sites, • Experience leading teams of Project Managers, Site Managers, and Contracts Managers, • Knowledge of passive fire protection systems, FIRAS, BM TRADA, and the Building Safety Act 2022, • Commercial awareness including JCT/NEC contract terms and variation procedures, • SMSTS, CSCS Black Card, and NEBOSH (desirable), • APM, PRINCE2, PMP, or MSP qualification (desirable), • Experience in a PE-backed or high-growth environment is a distinct advantage What We Offer • A senior leadership role with real authority and board-level visibility, • Competitive salary plus car allowance, • The backing of KLAR Partners and the resources that come with PE investment, • A growing national business with clear ambition and a strong market position in life safety, • A leadership team that values straight talking, accountability, and getting things done How to Apply If this sounds like the right move for you, apply directly through LinkedIn or get in touch for a confidential conversation. We are building something serious at Ventro Group. If you want to lead from the front and make a measurable difference to how fire safety is delivered in this country, we want to hear from you. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. By submitting an application you are agreeing to our GDPR Privacy Notice (including data storage).

Sales Executive (Graduate Scheme) - Salary: 30K base + Bonus + Benefits Location: Nottinghamshire Salary: £30,000 base + uncapped commission Progression: Clear 12‑month milestones to Senior Account Partner (£50,000 base + commission + company car within 4 years) About the Role We’re looking for ambitious graduates who are serious about building a long‑term career in sales. This role forms part of a structured Account Management and Sales Development scheme designed to take high‑potential individuals from Sales Executive to Senior Account Partner within four years. From day one, you’ll be supported with structured training, 1‑to‑1 coaching from senior leaders, and ownership of your own accounts. Success is rewarded through uncapped commission and clearly defined progression every 12 months. This is an opportunity for motivated graduates who want responsibility, development, and earning potential - without limits. Who This Role Is For Graduates who: • Have achieved a 2:1 degree or above, • Are ambitious, commercial, and relationship‑driven, • Want a genuine career path in sales—not just a job, • Thrive in a fast‑paced, target‑driven environment, • Are eager to learn, be coached, and progress quickly Career Progression We are deeply committed to your long‑term success. Progression is performance‑based with structured reviews every 12 months: • Year 1: Sales Executive – £30k base + uncapped commission, • Year 2–3: Account Manager / Senior Account Manager – increased earnings and responsibility, • Year 4: Senior Account Partner – £50k base salary, uncapped commission, and company car We will help you thrive by investing heavily in your development: • Structured learning from your first day, • Full product and market training on our market‑leading solutions, • Ongoing coaching, including 1‑to‑1 sessions with senior team members, • A supportive, collaborative team focused on your success, • Clear financial and personal progression pathways No two days are the same, but your role will include: • Keeping customer success at the heart of everything you do by providing regular updates and proactive communication, • Managing customer journeys end‑to‑end, liaising closely with Operations to ensure smooth delivery, • Acting as the main point of contact if any challenges arise—guiding customers confidently through solutions, • Sourcing leads, making outbound calls and video meetings, and building long‑term relationships, • Developing new business while growing and managing existing accounts, • Owning the full sales cycle from lead sourcing through to account management, • Collaborating with Operations to source and quote the best solutions across multiple transport modes and markets, • Continuously learning in the ever‑changing world of logistics, supported by experienced industry professionals Alongside a genuinely supportive culture and a great team environment, you’ll receive: • £30,000 starting salary + uncapped commission, • Contributory pension with up to 6% employer contribution, • Life assurance (4x basic salary) from day one, • 25 days holiday + bank holidays, • Company‑paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme, • Dedicated wellbeing room for prayer, breastfeeding, mental health and first aid, • Free weekly breakfast every Friday or team lunch alternative, • Regular social events (crazy golf, bowling, spa days, team parties), • Modern open‑plan offices with air quality filtration, • On‑site coffee house (200 Degrees Coffee & Bird and Blend tea), • Free off‑site parking nearby Apply now.

POSITION SUMMARY: The Registered Dietitian (RD) position will provide nutritional services defined in a clinical trial virtually for clinical trial participants. This position will also be responsible for setting appointments and submitting source documentation following the visits. QUALIFICATIONS: • Current and valid registration with Health and Care Professions Council (HCPC) Registration for Dietitians ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY: • Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant’s goals and values., • Sets appointments with subjects within the required appointment window., • Completes virtual visits for clinical trial subjects., • Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner., • Maintains all necessary licenses, certifications, credentialing materials and other required documents. Possess technological competency in Microsoft Teams or similar virtual visit applications., • Regularly stay informed on the latest nutrition and food health updates., • Performs additional duties and responsibilities as deemed necessary. This is a virtual adhoc role with flexible hours according to the participant visit schedule. Virtual consultations can be held at any time of the day, including weekends. Whilst virtual and remote, all visits will need to be conducted from within the UK.

HR Manager (Standalone)\n\nConfidential Opportunity\n\nEast Midlands - Commutable from Nottingham, Derby, North Leicestershire\n\n£50-55k + Benefits | Site Based\n\nThe Opportunity\n\nWe are supporting a high growth SME in the appointment of a standalone HR Manager.\n\nThis is a genuinely exciting opportunity to step into a high-impact, visible role, working closely with the CEO and senior leadership team to shape and deliver the people agenda.\n\nThe business combines stability and longevity in their market with modern growth ambitions, and this role sits right at the heart of that journey, offering the chance to influence at a strategic level, while remaining close to the day to day realities of the operation.\n\nThe Role\n\nThis is a true HR generalist position, blending strategic input with hands on delivery across the full employee lifecycle.\n\nYou will:\n\n Partner directly with the CEO and leadership team as a trusted advisor on all people matters\n\n Shape and deliver a pragmatic, commercially aligned people strategy\n\n Lead on recruitment, talent development, and organisational design\n\n Drive a strong, values-led culture and employee experience\n\n Take ownership of employee relations, supporting managers with confidence and credibility\n\n Oversee HR operations, policies, and compliance across the business\n\n Ensure reward, payroll, and benefits are aligned and competitive\n\n Use data and insight to support decision-making and continuous improvement\n\nThis is a role where you will have the space to influence, but also the expectation to roll your sleeves up and deliver.\n\nAbout You\n\nWe’re looking for an experienced HR professional who thrives in a standalone or small team, fast-moving environment.\n\nYou will bring:\n\n Proven experience in a generalist HR Manager role, ideally within consumer based, or multi-site environments\n\n The ability to operate confidently at both strategic and operational levels\n\n Strong stakeholder management skills, with the credibility to influence senior leaders\n\n A hands-on, pragmatic approach with a focus on getting things done\n\n * A passion for building engaging, people-focused cultures

Mechanical Engineer \n\nNottingham\n\nFull time - Perm \n\nJoin a leading multidisciplinary consultancy recognised for delivering innovative and sustainable building services solutions across the UK. Our clients team is committed to excellence, fostering a collaborative environment where your expertise will contribute to high-profile projects in the commercial, residential, healthcare, and educational sectors. \n\nJob Responsibilities\n\nProduce detailed mechanical designs and specifications for building services projects.\nDeliver projects on time, within budget, and to the highest technical standards.\nAssist in developing cost-effective engineering solutions tailored to client needs.\nAttend client meetings to define project briefs and manage expectations effectively.\nPrepare comprehensive technical reports, review tenders, and provide strategic recommendations.\nConduct site inspections and produce detailed condition reports to inform design and maintenance strategies.\nCollaborate with multi-disciplinary teams to ensure seamless project delivery and integration.\nUtilise design software such as AutoCAD, Revit, and IES to develop accurate and efficient models. \n\nRequired Skills & Qualifications\n\nDegree in Mechanical or Building Services Engineering from a recognised institution.\nProven experience in mechanical design for building services across multiple projects.\nProficiency in AutoCAD, Revit, and IES software for building services design.\nKnowledge of electrical design software such as Amtech is advantageous.\nStrong understanding of technical standards, building regulations, and compliance requirements.\nExcellent communication skills, with the ability to liaise effectively with clients and team members.\nActive UK SC Clearance or the ability to obtain it is essential due to project security requirements\nIf you are a motivated Mechanical Engineer looking to make a significant impact within a forward-thinking consultancy, we would love to hear from you

Job Summary\n\nWorking as part of a collaborative team, the successful candidate will be responsible for preparing accurate and competitive cost estimates for HVAC projects.\n\nThe ideal candidate will have a strong background in HVAC systems and mechanical design & build (D&B) estimating. This role requires a detail-oriented professional capable of analysing project specifications, collaborating with design teams, and producing comprehensive and commercially sound estimates.\n\nKey Responsibilities\n\n Review project plans, specifications, and documentation to prepare detailed cost estimates for HVAC and mechanical systems.\n\n Perform detailed take-offs and quantify materials, labour, and equipment.\n\n Collaborate with design teams to review and optimise system designs for cost efficiency and performance.\n\n Analyse and evaluate subcontractor and supplier quotations for competitiveness and accuracy.\n\n Prepare and present estimates, proposals, and bid packages.\n\n Work closely with Project Managers and Engineers to ensure estimates align with project goals and timelines.\n\n Stay up to date with industry trends, material costs, and labour rates to maintain competitive pricing.\n\n Support value engineering initiatives to identify cost-saving opportunities without compromising quality.\n\n Attend pre-bid meetings, site visits, and post-bid reviews as required.\n\n Maintain accurate records of estimates, bids, and associated documentation.\n\nQualifications & Experience\n\n HND/HNC or Bachelor’s Degree in Mechanical Building Services, HVAC, or a related field (preferred).\n\n Minimum of 7 years’ experience in HVAC and mechanical estimating, with a strong understanding of HVAC systems and design principles.\n\n Proficiency in estimating software and spreadsheets.\n\n Experience or familiarity with HVAC design software is desirable.\n\n Strong knowledge of mechanical codes, standards, and regulations.\n\n Excellent analytical, organisational, and problem-solving skills.\n\n Ability to read and interpret construction drawings, specifications, and technical documentation.\n\n Strong communication and interpersonal skills.\n\n Ability to work independently and as part of a team.\n\nBenefits\n\n Competitive salary in the range of £40,000 – £50,000, depending on experience and capability.\n\n Company car\n\n Mobile phone\n\n Computer/laptop\n\n Pension scheme\n\n Bonus scheme\n\n Opportunity to work on challenging and rewarding projects.\n\n Ongoing professional development and career progression opportunities.\n\n Collaborative and supportive working environment.\n\nAdditional Information\n\nThis is a full-time, office-based role.\n\nThe successful candidate should reside within reasonable daily commuting distance of the Nottingham office

VAR Services Engineer - Electrical\n\nField‑Based (UK - regional travel)\n\n Pay: £17.14 per hour + generous overtime\n\n Hours: 37.5 per week | Early Friday finish\n\n Company van provided\n\n Permanent Position\n\nThe Role:\n\nThis is a hands‑on, field‑based role focusing on Power Factor Correction (PFC) equipment, servicing, fault‑finding and power quality monitoring. You'll work closely with internal technical and sales teams while building strong relationships with customers on site.\n\nThis is a fantastic opportunity to develop your expertise in a niche, high‑demand electrical sector with clear progression routes and strong earning potential.\n\nWhat You'll Be Doing:\n\nServicing and maintaining Power Factor Correction (PFC) equipment\nFault‑finding and repairing PFC systems on site\nCarrying out load monitoring and power quality surveys\nProducing reports and recommendations following site visits\nPreparing and working to RAMS\nLiaising with customers to ensure clear scope and expectations\nQuoting remedial works and replacement equipment\nOrdering parts and coordinating with suppliers\nInvestigating equipment failures and identifying improvements\nIdentifying additional service and upgrade opportunities \n\nWhat We're Looking For:\n\nLevel 3 NVQ in Electrical Installation (essential)\nFully electrically qualified and confident isolating panels\nExperience in service, maintenance or fault‑finding roles\nCustomer‑focused with strong communication skills\nWillingness to travel to customer sites \n\nProgression & Development:\n\nThis is a specialist role with real long‑term potential:\n\nApproved Engineer rate: up to £19.12 per hour\nTechnician level: up to £24.77 per hour\nOpportunities to become a recognised technical specialist \n\n What's in It for You?\n\nFamily‑owned, stable and growing business\nPrivate medical care (from day one)\nEmployee Assistance Programme\n24 days holiday + 8 bank holidays\nGenerous overtime premiums \n\nInterested?\n\nIf you're an electrically qualified engineer looking for a service‑focused role with strong progression, specialist training and excellent work‑life balance, we'd love to hear from you.\n\nApply now for more details!\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Where potential meets opportunity...\n\nDEVELOPMENT SURVEYOR | NOTTINGHAM | HYBRID | c£70000\n\nEast Midlands Freeport is the UK's only inland Freeport. Backed by the UK Government and a coalition of leading businesses and local authorities, it sits at the centre of the country, connected by road, rail and air, with a mandate to drive investment, create jobs and deliver lasting economic change for the region and beyond.\n\nOver the next 25 years, EMF expects to add billions to the regional economy, create thousands of new jobs and reinvest hundreds of millions in retained business rates back into the East Midlands. The ambition is real. The infrastructure is in place. The work is under way.\n\nThat's where you come in.\n\nYou'll be a senior member of the Commercial Team, working closely with colleagues across Planning and Development and reporting to the Head of Planning and Development. The role carries real responsibility and genuine scope, contributing across a portfolio of strategically significant sites where the work is varied, the stakeholders are demanding and the outcomes matter.\n\nThe brief spans the full development lifecycle: appraisal and residual valuation, site acquisition and disposal across freehold, leasehold and option structures, complex multi-party negotiations including JVs, development agreements, overage and clawback. You'll also provide planning viability advice that feeds into funding, grant and business case decisions, and play an active part in managing relationships with local authorities, developers, investors and landowners.\n\nThis is a role where the work is genuinely interesting, the scale is significant and the impact is visible.\n\nWhat you'll bring.\n\nMRICS qualified preferably, with five or more years of development experience.\n\nWe're open to your background - Developer, Regeneration, Development Consultancy or Public/Private Partnerships are all equally relevant. If you've worked on large-scale or infrastructure-led development, that's an advantage. What counts above all is the quality of what you've done, your commercial judgement and the confidence to operate at a senior level.\n\nPermanent | c£70,000 | Nottingham | Hybrid\n\nEast Midlands Freeport is committed to building a diverse and inclusive organisation. Applications are welcomed from all sections of the community regardless of age, gender, ethnicity, race, religion or belief, disability, sexual orientation, or any other characteristic.\n\nOpen To This Opportunity? Call us.\n\nWe'll send you the full assignment brief but let’s have that conversation, first.\n\nRecruitment Campaign managed exclusively by TJ Search\n\nContact: Jeff Edgar\n\nCall - (phone number removed)

Job Title: Site Reliability Engineer\n\nJob Description\n\nThis Site Reliability Engineer role focuses on designing, building and maintaining cloud-based, high-volume, high-speed systems that provide critical data services to the insurance industry. You will work primarily in AWS, using Linux, containers and modern automation and CI/CD tooling to improve reliability, performance and security. The position combines hands-on engineering, incident response and continuous improvement of the platform and its supporting infrastructure.\n\nResponsibilities\n\nDesign, implement and support scalable, resilient cloud-based solutions in AWS for high-volume, high-speed data systems.\nApply structured problem-solving skills to investigate and resolve technical issues across production and non-production environments.\nOwn and deliver regular maintenance activities such as system patching, upgrades and general platform housekeeping.\nDiagnose and address system performance issues, identifying bottlenecks and implementing improvements.\nDevelop and maintain automation using scripting languages such as Python and tools like Ansible and Terraform to manage infrastructure and deployments.\nBuild, support and test infrastructure components as part of a collaborative engineering team.\nContribute to the design and implementation of observability and resilience practices to improve system reliability.\nParticipate in incident response, troubleshooting and root cause analysis to enhance system stability and prevent recurrence.\nWork with CI/CD pipelines (e.g. GitLab CI or GitHub CI) to streamline build, test and deployment processes.\nUse containerisation technologies, particularly Docker, to package and run applications consistently across environments.\nFollow agile working methodologies, taking ownership of user stories and driving them through to completion.\nContinuously identify opportunities for system improvement, automation and simplification, and implement agreed changes.\nCollaborate closely with developers and other engineers to ensure infrastructure and applications work seamlessly together.Essential Skills\n\nProven experience in a Site Reliability Engineer (SRE) role, working on production systems.\nPrevious industry experience working in a team that supports, builds and tests infrastructure.\nBackground in software development, with the ability to understand and work with application code and tooling.\nStrong hands-on experience with AWS or other major cloud platforms in a production environment.\nSolid knowledge of Linux systems, including deploying, maintaining and upgrading Linux-based servers, and working confidently in terminal-based environments.\nexperience with Linux distributions such as Red Hat Enterprise Linux or CentOS (or similar).\nProficiency in scripting or development using languages such as Python.\nPractical experience with infrastructure automation technologies such as Ansible and Terraform.\nHands-on experience with CI/CD pipelines using tools such as GitLab CI or GitHub CI.\nStrong experience with Docker and container-based workflows.\nFamiliarity with agile methodologies and working practices.\nUnderstanding of observability and resilience concepts within an SRE context.Additional Skills & Qualifications\n\nexperience contributing to the design and implementation of new technologies and platform solutions.\nExposure to resilience engineering practices, including designing for fault tolerance and graceful degradation.\nexperience implementing or working with observability tooling and practices (e.g. logging, metrics, tracing).\nAbility to work closely with development teams to align infrastructure and application delivery.\nStrong sense of ownership, with the determination to see tasks and user stories through to completion.\nClear, concise communication skills for collaborating within cross-functional teams and documenting solutions.Why Work Here?\n\nYou will join a technology-focused environment where reliability, automation and modern engineering practices are at the core of how systems are built and run. The organisation offers the opportunity to work on large-scale, cloud-native platforms with contemporary tooling, giving you scope to deepen your SRE expertise and broaden your cloud and automation skills. You can expect a contract of at least one year with strong potential for extension, providing stability while you contribute to meaningful, high-impact projects. The culture encourages continuous improvement, knowledge sharing and collaborative problem-solving, supporting your professional growth in a modern engineering setting.\n\nWork Environment\n\nYou will work in a cloud-centric environment built primarily on AWS, supporting high-volume, high-speed data systems. The technology stack includes Linux (such as Red Hat Enterprise Linux or CentOS), Python, Ansible, Terraform, Docker and CI/CD pipelines using GitLab CI or GitHub CI. The team follows agile methodologies, working in iterative cycles with user stories, regular ceremonies and close collaboration between developers and reliability engineers. Day-to-day work is hands-on and terminal-focused within Linux environments, with a strong emphasis on automation, observability, security and resilience. The setting is professional and technology-driven, with modern tooling and processes that support efficient remote collaboration and focused engineering work.\n\nLocation\n\n Nottingham, UK\n\nRate/Salary\n\n 400.00 - 450.00 GBP Daily\n\nTrading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)>\n To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)>\n We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

Electrical Maintenance Engineer required for a National FM Service provider to be based on a static site in Nottingham Central, working a 3 day week.\n\nThe site is a multi storey Commercial office building with a resident High End legal company.\n\nThis role is 3 days a week / 8 hours a day – flexible on which full days week by week, Ideally 7am-4pm, with 1 hour for lunch\n\nGeneral Building Services Maintenance\nReactive works\nCovering PPMS on Electrical and HVAC plant\nBuilding Inspections checking lights – No LED\n\nRequired\n18th edition\nC&G or NVQ Level 2/3\nSpecialist tools will be provided but own basic hand tools required.\nDBS, Asbestos Awareness UKATA or ITAP\n\nFamilairty with CAFM Systems and be IT literate.\n\nBe smart and presentable with excellent communication skills.\n\nThe is a temp to perm role and expected to last at least 5/6 months as the current lease of this office is expiring at the end of 2026, the client on site are moving to new offices in Central Nottingham and this role will transfer to the new building, hence the temp to perm basis.\n\nPay rate will be £24 p/hour PAYE and the equivalent salary of around £45k PA. plus usual benefits.\n\nApplicants will be subject to right to work and certificate validation checks and once completed will be an immediate start ideally week commencing 11th May or ASAP.\n\nPlease get in touch with Steve West for more details

Quantity Surveyor\n\nWould you like to be part of Vital Energi’s 5-year Strategy of Growth?\n\nIf so, due to continuing success, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Quantity Surveyor with a successful background in either Construction, Engineering, Building Services.\n\nYou will join our Commercial team supporting a variety of projects covering Nottingham area overseeing the QMC- Hospital Project. You will support financial management of Contracts, in partnership with the Contracts Managers and or Project Managers.\n\nWhat you will be doing:\n\n Work in partnership with site management, commercially supporting sites as required, to develop a proactive site team. Ensuring that contractual obligations are identified and administered.\n\n Vet contract documentation on receipt from Client to ensure compatibility with the Company’s Tender and subsequent negotiations\n\n * Produce Commercial Risk Register for each contract. Monitor risk and assist in implementation of agreed mitigation measures\n\n Prepare and issue enquiries for Major Plant & Equipment and Sub-Contract packages. Vet quotations commercially and negotiate price and terms with vendors. Issue resultant Purchase Orders\n\n Prepare and submit Applications for Payment and/or Invoices, obtain Payment Certificates and progress Client Payments in accordance with contractual provisions\n\n Measure, submit and agree Variations, Loss & Expense and/or Compensation Events in accordance with contractual provisions to facilitate prompt agreement of Final Accounts\n\n Monitor on-site record keeping. Prepare and issue Notices in accordance with contractual provisions\n\n Prepare and submit monthly Cost Value Reconciliations and Cash/Spend Profiles. Attend Contract Review Meetings\n\n Authorisation and coding of Suppliers’ and Sub-Contractors’ Invoices and submission to Finance for payment\n\n Measure, certify and agree Sub-Contractors interim valuations and final accounts. Prepare and issue contractual notices to Sub-Contractors\n\nWho we are looking for:\n\n A Quantity Surveyor who has a successful construction portfolio\n\n Educated to BSc in Quantity Surveying (or other equivalent commercially related discipline)\n\n Good understanding of NEC Contracts 3/ 4, Options A,B, C,D, E (Mostly A)\n\n * Member of Profession Institution (e.g. MRICS or similar)\n\n Have knowledge and working experience of Construction/ M&E\n\n Be able to demonstrate commercial awareness/ acumen\n\nApplications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.\n\nThe company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.\n\nApplicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK\n\nNotice to Agency and Search Firm Representatives:\n\nVital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you

Nurture Tutor / Therapeutic Children’s Tutor\n\n£20.00 – £22.50 per hour\n9:00am – 3:00pm core hours | Part-time (2–3 days per week, fixed rota)\n\nAre you looking for a role where success is measured in smiles?\n\nDo you believe trust comes before teaching?\nDo you believe consistency changes lives?\nDo you believe the right adult can make all the difference to a child who struggles in a mainstream environment?\n\nIf so, this could be exactly what you’re looking for.\n\nThis is not a traditional classroom role. It is about connection, patience, and helping children take meaningful steps forward, no matter how small.\n\nAbout the Role\n\nWe are recruiting compassionate and adaptable individuals to support young people on a 1:1 basis who are unable to thrive in mainstream education. This role may also be described as a Nurture Tutor, Therapeutic Tutor, or 1:1 Learning Support role.\n\nMost young people receive 15 hours of support per week funded through the Local Authority, so we are particularly looking for individuals seeking part-time work across 2–3 days per week on a consistent rota.\n\nAs a Therapeutic Tutor, your focus is simple but powerful: build the relationship first. Everything else follows.\n\nProgress in this role is not always academic. Sometimes progress looks like a child leaving the house, attending a session for the first time, engaging in an activity, building enough trust to have a conversation, regulating emotions safely, or simply feeling comfortable around another adult.\n\nSmall steps are still progress, and often they are the most important ones.\n\nThe Children You Will Support\n\nEvery child we work with is different, and many have experienced significant challenges within education or daily life.\n\nYou may support children and young people who are at risk of permanent exclusion, have already been excluded from school, struggle with behavioural or emotional regulation difficulties, or have been out of education for a prolonged period.\n\nSome young people experience anxiety or school-based trauma. Others may have Autism, ADHD, SEMH needs, additional learning needs, disabilities, or complex needs. Some may be non-verbal or experience communication differences. Many struggle to engage with unfamiliar adults or environments and require highly personalised, flexible approaches to learning.\n\nSome children may initially require home visits before transitioning into community-based learning or sessions within a learning centre, particularly if they are completely new to this style of support.\n\nNo two days, and no two children, are ever the same.\n\nWhat is a Therapeutic Tutor?\n\nA Therapeutic Tutor supports learning through trust, connection, and emotional safety.\n\nUsing creativity, flexibility, and shared interests, you will build strong positive relationships with young people, tailor learning around their interests and needs, support emotional regulation and confidence, and help them re-engage with education in a way that works for them.\n\nSessions may involve outdoor activities, walks, community-based learning, bowling, pool, arts and crafts, cooking, music, home visits, learning centre sessions, or functional life skills and confidence-building activities.\n\nEvery day looks different because every child is different.\n\nWhy These Roles Exist\n\nWith increased government funding supporting children with EHCPs, there is a growing need for personalised, relationship-led intervention outside of traditional classroom environments.\n\nMany children are not currently accessing education in a way that works for them. This role exists to change that.\n\nWe work in partnership with a local provider to deliver meaningful therapeutic support that improves outcomes for young people and helps them reconnect with learning safely and positively.\n\nKey Responsibilities\n\nYou will deliver 1:1 therapeutic, relationship-led support tailored to individual needs and objectives provided for each child. You will build trust and emotional safety while supporting children who may struggle to engage or regulate their emotions.\n\nThe role also involves transporting children to and from sessions, with average journeys of around 35 minutes, monitoring progress, providing feedback, supporting EHCP outcomes, and creating a safe, consistent, and structured environment.\n\nWho We’re Looking For\n\nWe are looking for patient, empathetic, and resilient individuals who can work at the child’s pace, not their own.\n\nYou should be calm, adaptable, emotionally resilient, and comfortable working independently. You should be able to build positive professional relationships and feel passionate about supporting vulnerable young people.\n\nThis role would suit individuals who are flexible in their approach to learning and engagement and who feel comfortable supporting children with SEN, Autism, ADHD, SEMH challenges, behavioural needs, complex needs, non-verbal communication, and emotionally based school avoidance.\n\nWe welcome applicants who can engage children who may initially be withdrawn, dysregulated, anxious, or disengaged from education.\n\nRequirements\n\nApplicants must hold a full UK driving licence and have access to their own vehicle with business insurance. An Enhanced DBS is required, or a willingness to obtain one, alongside a willingness to complete a mandatory induction.\n\nExperience is helpful but not essential. We value attitude, patience, emotional intelligence, and transferable skills just as highly.\n\nBackgrounds That Work Well\n\nThis role suits individuals from a wide variety of professional backgrounds including SEN or mainstream Teaching Assistants, Youth Workers, Support Workers, Sports Coaches, Alternative Provision staff, Tutors, Assessors, Social Workers, Nursery Practitioners, Residential Care Workers, Mental Health Support Workers, Scout or Cadet Leaders, and graduates with relevant qualifications.\n\nImportant Information\n\nIf you are looking for a traditional mainstream classroom role, this position is probably not for you.\n\nThis role is about building relationships, creating trust, and helping children move forward in a way that works for them.\n\nSometimes progress is as simple as a child leaving the house, joining an activity, sharing a conversation, or feeling safe enough to try again.\n\nAnd that matters.\n\nTraining & Support\n\nYou will be fully supported throughout your journey with a comprehensive induction, ongoing CPD and inset training, therapeutic practice and behaviour support training, access to a full TES account and additional learning courses, and continued guidance from both our team and the client.\n\nWhat Happens Next?\n\nOnce you apply, you will speak with a recruitment specialist, attend a virtual interview, complete compliance checks, attend a client presentation and meeting, visit the site, and begin your induction.\n\nThe Opportunity\n\nThis is a long-term role running until the end of the academic year, with ongoing opportunities available for successful candidates

Overview\n\nAn established Mechanical & Electrical design and build contractor operating across diverse commercial and industrial sectors is seeking an experienced Mechanical HVAC Project Manager.\n\nThe successful candidate will take responsibility for the full lifecycle delivery of HVAC projects, including design coordination, project management, installation oversight, and commissioning. Projects range in value from approximately £50,000 to in excess of £5 million.\n\nThe role involves developing technical specifications, managing construction documentation, and coordinating multiple contractors and subcontractors to ensure successful project delivery.\n\nThe position is based out of the Nottingham office.\n\nKey Responsibilities\n\n Develop detailed system specifications and prepare construction drawings, documentation, and equipment schedules for HVAC systems.\n\n Prepare technical submissions and manage Requests for Information (RFIs) in coordination with project management teams.\n\n Procure materials, plant, and subcontractor services in line with project requirements.\n\n Coordinate and manage on-site installation works, including supervision of subcontractors.\n\n Oversee full project financial control, including cost tracking, forecasting, valuations, and final account agreements.\n\n Manage variations, change orders, and associated commercial impacts.\n\n Monitor labour, material expenditure, and project profitability throughout project lifecycle.\n\n Conduct regular site inspections and attend client, consultant, and subcontractor meetings.\n\n Resolve technical and operational issues arising during construction and installation phases.\n\n Oversee commissioning, testing, and handover of HVAC systems.\n\n Produce and compile Operation & Maintenance (O&M) documentation.\n\n Provide technical support, guidance, and training to clients as required.\n\n Maintain awareness of evolving HVAC technologies and industry best practices.\n\nPerson Specification / Qualifications\n\n HNC, HND, or Degree in Mechanical Building Services or a related discipline (or equivalent experience).\n\n Minimum 10 years’ experience in the design and build Mechanical HVAC sector.\n\n Strong technical understanding of HVAC systems and principles.\n\n Working knowledge of AutoCAD and familiarity with Building Information Modelling (BIM) principles (desirable but not essential).\n\n Excellent written and verbal communication skills.\n\n Strong organisational skills with the ability to manage multiple projects concurrently.\n\n Confident working independently and collaboratively within project teams.\n\n Strong analytical and problem-solving capability.\n\nBenefits\n\n Competitive salary dependent on experience, typically in the range of £50,000 – £60,000.\n\n Comprehensive benefits package including company vehicle, mobile phone, laptop, pension scheme, and performance-related bonus.\n\n Opportunity to deliver technically challenging and varied projects across multiple sectors.\n\n Supportive and collaborative working environment with career development potential.\n\nAdditional Information\n\n Full-time, permanent position.\n\n Based in the Nottingham office.\n\n Candidates should be located within a reasonable commuting distance

Job Title: MEP Manager\nLocation: Nottingham (Local Works)\nSalary: £50,000 – £60,000 + Benefits Package\nEmployment Type: Permanent, Full-Time\nThe Opportunity\nAre you a focused MEP professional looking to lead high-quality projects right on your doorstep?\nWe are currently recruiting for an experienced MEP Manager to join a leading regional contractor based in Nottingham. This is a fantastic opportunity for someone who wants to step away from nationwide travel and focus on a robust pipeline of local works across the East Midlands. You will be the technical lead for Mechanical, Electrical, and Plumbing services, ensuring projects are delivered safely, on time, and to the highest technical standards.\nKey Responsibilities\n Project Oversight: Manage the planning, coordination, and execution of all MEP systems on-site from pre-construction to handover.\n Subcontractor Management: Lead and coordinate MEP subcontractors, ensuring their work aligns with the project programme and quality expectations.\n Design Coordination: Review technical drawings and submittals, identifying potential clashes or value engineering opportunities early in the process.\n Compliance & Safety: Ensure all installations meet current UK building regulations, health and safety standards, and project specifications.\n \n Commissioning: Lead the testing and commissioning phases, ensuring all systems are fully operational and O&M manuals are completed for the client.\n \n Stakeholder Liaison: Act as the primary point of contact for MEP matters with Project Managers, Architects, and Clients.\nWhat We’re Looking For\n \n Experience: Minimum 3–5 years in an MEP/M&E Management or Coordination role within the UK construction industry.\n \n Qualifications: HNC/HND or Degree in Building Services, Electrical Engineering, or Mechanical Engineering.\n \n Certifications: Valid CSCS card (Black/Gold) and SMSTS/SSSTS are essential.\n \n Local Knowledge: A strong understanding of the Nottingham/Midlands supply chain and local site requirements.\n \n Skills: Strong communication, a keen eye for detail, and the ability to solve complex technical issues under pressure.\nWhy Apply?\n \n Local Focus: All projects are within the Nottingham/East Midlands area—meaning less time commuting and more time on-site (or at home).\n \n Competitive Package: A salary of £40k – £55k (negotiable based on experience) plus a comprehensive benefits package (Pension, Healthcare, and Car Allowance/Company Van).\n \n Career Growth: Our client is known for promoting from within and will support your transition into Senior Management.\nIf interested, please APPLY or call me James Grant immediately at Hampshire Recruitment Group

Engineering Team Leader\nFor more than two decades, we have partnered with leading food brands around the world, supporting them in creating products that resonate with modern consumers.\nWe develop tailored, plant-focused ingredients and menu solutions that deliver distinctive flavour and creativity. Working closely with foodservice operators, manufacturers and meal kit businesses, we help bring innovative, high-quality products to market that reflect current food trends.\nOur culture is built on collaboration, openness and respect. We value ideas from across the organisation and strive to create a workplace where people feel supported, challenged and able to grow. By fostering integrity and inclusivity, we aim to build an environment where everyone can contribute and succeed.\nEmployees are recognised and rewarded for their contribution, with a strong emphasis on wellbeing, development and shared success. Regular events, engagement activities and opportunities for progression form part of our commitment to our people.\nThis is an exciting opportunity for an experienced Engineering Team Leader to play a key role in shaping the future of our operations.\nYou will lead and deliver capital investment projects across the site, working hands-on from concept through to completion. With the autonomy to manage your own projects, you’ll see the direct impact of your work on efficiency, innovation and continuous improvement across the business.\nEngineering Team Leader's Key Responsibilities\n Carry out planned, predictive and breakdown maintenance across production and site equipment\n Undertake repairs, refurbishment, installation, upgrades and modifications to machinery and facilities\n Support continuous improvement and process optimisation initiatives\n Carry out project work, including electrical installations and modifications\n Diagnose and resolve faults on PLCs, HMIs, SCADA systems and control panels\n Perform mechanical fault finding, repairs and routine preventative maintenance\n Work closely with the Engineering Manager to promote a positive and proactive team culture\nEngineering Team Leader's Requirements\n Minimum NVQ Level 3 in Engineering\n Ideally qualified to City & Guilds / ONC / HNC in Engineering\n Strong problem-solving and fault diagnosis skills\n Proven electrical and mechanical fault-finding and repair experience (18th Edition desirable)\n Experience working in a fast-paced environment, ideally within food or FMCG manufacturing\n Strong working knowledge of PLC systems, control panels, HMIs and SCADA systems\n Understanding of electrical safety, isolation procedures and H&S standards\n Experience working on high-speed food production and packaging machinery\nEngineer Team Leader's Benefits & Hours of work\n Salary up £50k (DOE), £2300 Car Allowance, Sun to Tues/Wed (Days), Supportive leadership team with an open-door approach, Contributory pension scheme (8% total, with 5% employee contribution), 28 days’ annual leave, increasing annually up to an additional 5 days, Life assurance cover of up to three times annual salary, Additional holiday entitlement, Employee Assistance Programme, Access to a retail discounts platform, Regular team lunches, festive gifts and team-building activities, Opportunities for professional development through recognised training courses, Clear progression opportunities with a strong internal promotion ethos and On-site parking available\nUnfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.\nWe are an equal opportunities agency and welcome applicants from all backgrounds.\nWe are acting on behalf of the client as an Employment Agency in relation to this vacancy

Mechanical Supervisor\n\nWe are currently seeking an experienced Mechanical Supervisor to join our team on a fast paced commercial refurbishment project. This is an excellent opportunity for a motivated and hands on supervisor with strong leadership skills and a solid mechanical background.\n\nMechanical Supervisor Key Responsibilities\n\n Supervise and coordinate mechanical installation works on site\n\n Manage subcontractors and direct labour to ensure programme targets are achieved\n\n Ensure all works are carried out safely and in line with company and site procedures\n\n Conduct site inspections, toolbox talks, and quality checks\n\n Liaise with project managers, engineers, and other trades on site\n\n Monitor materials, deliveries, and workforce productivity\n\n Maintain high standards of workmanship and health & safety compliance\n\n Assist with commissioning and project handover where required\n\nMechanical Supervisor Requirements\n\n Proven experience as a Mechanical Supervisor on commercial projects\n\n Background in commercial refurbishment projects preferred\n\n Strong knowledge of HVAC, pipework, plumbing, and mechanical building services\n\n SSSTS or SMSTS certification desirable\n\n Valid CSCS card\n\n Ability to read and interpret drawings and specifications\n\n Strong organisational and communication skills\n\n Full UK driving licence required\n\nHow to apply\n\nPlease up load your up to date CV to apply for the Mechanical Supervisor position

Change your job, change your workplace, change your future...\nWe are actively building diverse teams and welcome applications from everyone\nRole: Site Services Manager - Print\nLocated: Nottingham (On-Site)\nPackage: Competitive salary, bonus plus additional company benefits\nAbout Ricoh:\nRicoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.\nEverything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.\nFind out more about Ricoh Today\nWhat you will be doing\n To deliver an efficient and responsive business process service, ensuring that customer and employee satisfaction are achieved,\n Help solve operational problems quickly and efficiently to ensure the most efficient service is provided and understanding Ricoh’s business service lines to continually seek additional business growth.\n Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems, whilst escalating poor performance, to ensure the best levels of customer service are delivered.\n Responsible for creating and sustaining an engaged workforce within Reprographics through workforce planning, coaching, and developing the team to promote a high performing work culture to meet the current and future needs of the business.\n Assist the Ricoh Management for the account to maintain the Ricoh Site Procedures Guides to ensure up to date content to allow employees to follow proper procedures and policies to meet customer expectations.\n Manage key systems/databases in line with the contract to ensure all information is maintained accurately and efficiently as per customer expectations.\nYou will ideally have:\n To ensure all work carried out is to the highest quality to ensure customer confidentiality, customer deadlines, SLA and KPI’s are met.\n To provide timely, accurate and relevant management information covering financial and operational key performance indicators for use with both client reporting matrix and Ricoh requirements.\n To manage stock levels of consumables and materials effectively ensuring that all purchasing is conducted to Ricoh’s organisational guidelines·\n To support and implement Company initiatives and projects at site level to ensure site and Company success.\n Follow and adhere to all Ricoh UK policies and procedures, including being responsible for all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines, reporting all hazards and risks to the health and safety representative.\n Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology\nWe are an equal opportunities employer\nWe are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.\nStriving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.\nTo empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.\nClick here to learn more about life at Ricoh