Business operations jobs in Whitley BayCreate job alerts

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Baltic Recruitment are delighted to be partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments, to recruit an experienced QHSE Manager to lead and continually improve quality, health, safety, and environmental performance across the business. Overall Purpose: Reporting to the Global VP of Operations, The Quality and HSE Manager is responsible for leading the development, implementation and maintenance of QHSE and other standards across the business. Working as part of a team with 6 direct reports, you will manage external QHSE representatives, champion Quality standards in production and engineering departments and support commercial efforts. Key Duties: Manage the QHSE team to achieve control, monitoring and implementation of QHSE and contract governance in line with Company policies and procedures. Lead QHSE activities to embed continuous improvement activities, methodologies and mindset. Develop, maintain and improve the business Integrated Management System to underpin QHSE and operating standards. Reviewing QHSE risks and escalating where appropriate. Support the training and development of all staff to ensure awareness and understanding of QHSE standards and the relevance to business objectives. Managing internal audits and corrective actions are met. Implement the Crisis Management Plan and ensure robust line of escalation exists. Provide a single business focus for accident and incident reporting and assist with subsequent investigation process. Provide trend analysis to Management Team to support and provide focus for driving positive behaviours and culture within the business. Development Business Continuity Plans and participate in any table top or live exercises to test the plans. Monitor, audit and report on business QHSE performance and provide assurance to contract, site management and client management teams. Maintain quality, safety and environmental systems, implement and audit compliance with ISO 9001, 14001, OHSAS 18001. Provide leadership to support the management of supply chains and compliance with QHSE standards through 'Point of Work Assessments' audit and review of operating practice and systems. Ensure appropriate resources are provided to support a compliant business and to identify any systemic weakness. Requirement to undertake some UK and international travel (full driving license required). Key Requirements: Bachelor's Degree (or equivalent qualification) in relevant technical field. NEBOSH Diploma in Occupational Safety & Health or equivalent. IEMA Diploma / IQA qualification. Working within precision engineering and manufacturing environments. Managing manufacturing and engineering practices, Implementing and maintaining QHSE systems across a manufacturing and engineering business. Management change and good analytical skills, Management and maintaining client and stakeholder relationships, Understanding PED and ASME standards, Commercial understanding of FM management contracts and operational business processes. Ability to work manage multiple tasks and prioritise workflow. Clear, articulate communication skills both oral and written. Numerically literate. Good knowledge of MS Office tools including Excel, Word, PowerPoint and Outlook. Experience of business systems e.g. Epicor, Oracle, etc. Good presentation skills. The Package: Extremely competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Generous bonus scheme. Additional benefits. TPBN1_UKTJ

Financial and Business Operations Support. Intersect’s Business Operations Analyst will be selected through a three-stage recruitment process. The role combines financial operations with delivery assurance, offering excellent exposure to operational controls, supplier management, and governance-dr

Business Analyst - Operations and Technology - United KingdomOverview Stats Perform is the market leader in sports tech. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' s

Operations Manager Specialist Services Salary: £50,000 + monthly car allowance + Excellent PRP bonus Location: East Suffolk (multi-site role, UK driving required) Im working with a well-established specialist care provider to recruit an experienced Operations Manager to support and lead a portfoli

A global Insurer requires a London Market Underwriting Operations Director with company and syndicate experience to lead underwriting support and business operations across the UK and Europe. This strategic leadership role with two direct reports will oversee a broad portfolio including underwriting

We design, build, and optimise the operations of leading private sector businesses within the industrygroups of Consumer (incl. Ensure alignment between business and technology functions to design future-state capabilities. Working with colleagues across Deloitte, we combine business design, process

Participate in and assist global strategy, acting as project representative for Global Operations in setting business and information architecture standards for the team. Support on the implications of business trends, issues, operating environment changes and firm or business strategy. Accounting Q

The Business Operations Partner will design, build, and scale the systems that make Flux operate at 10× efficiency. Deep understanding of AI use cases across business operations, and an insatiable curiosity for what’s changing as new models emerge. Hunt for bottlenecks, friction points, manual wo

Lead global infrastructure operations across cloud, data centre, networks, end‑user computing, identity, & core business systems. Strong collaboration skills, able to work cross‑functionally with Security, Product, Engineering, Data, & Business Operations. The Head of Infrastructure is responsib

We are seeking a dynamic and detail‑oriented Senior Order Operations Business Partner to support the end‑to‑end quote‑to‑cash process, from deal structuring through order validation and renewals management. Deal Desk, Order Operations, Revenue Operations, or a similar role. Senior Order Op

The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping de

Act as a strategic business partner and point of contact for operations‑related areas. Reporting to the Real Estate & Data Center Regional Leader for Northern Europe & MEA, the Regional Operations Lead oversees all operational and financial aspects for the RDC organization across the region, leadi

A leading operations firm is seeking a Head of Operations to manage daily performance and drive continuous improvement.

Tech (FinTech preferable) environment, with a proven focus on strategy & operations, business operations (BizOps), or strategic planning. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. To power our next era

Associate - HR Business Partner (Technology & Operations) – Hedge Fund - £150 - £175k TC. The hire will step into a highly autonomous Business Partnering role, supporting the COO, CFO and CRO (as well as other members of the partnership board) to ensure that HR strategy is aligned with business

The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping de

Assist the Wealth Planning Team and Operations Manager with business and operational improvement initiatives. Senior Wealth Planning Analyst – Financial Planning Operations, Business Support (14 month FTC). The Senior Wealth Planning Analyst will support the Operations Manager in delivering operat

The Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. Drive business planning on a comprehensive EUI lense to including target setting, forecasting, business reviews & analysis, identifying new opportunities. Experience in med

Join a supportive team to shape business success in the Professional & Financial Risks Business Unit. A leading specialist insurance company in the United Kingdom is seeking a driven Head of Business Management to oversee operational, administrative, and financial functions.

The Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. Experience in media, digital advertising, business intelligence, revenue strategy/operations is a plus. Monetisation Strategy & Operations Manager - Global Business Solutio

The Operations Practice sits within Business Transformation, connecting organisational strategy to frontline operations to drive new levels of competitiveness and resilience in an ever changing world. The Operations Practice consists of five service lines that focus on improving business profitabili

As a Finance Operations Business Partner, you will be responsible for driving change within the Business, saving costs, and ensuring deadlines are met. Weare currently recruiting a Finance Operations Business Partner to partner with the senior operational team including the Directors and General Man

We are seeking a dynamic and detail-oriented Senior Order Operations Business Partner to support the end-to-end quote-to-cash process, from deal structuring through order validation and renewals management. Deal Desk, Order Operations, Revenue Operations, or a similar role. Senior Order Operations B

A leading business network organization in the UK seeks a Director of Franchise Operations to drive performance and efficiency across its Franchise network. Candidates should have a minimum of 10 years in Franchise operations, with strong leadership and communication skills, along with the ability t

We’re seeking a dynamic and results‑oriented Head of Business Operations for Assets to. Define the vision, scope and operating model for Investment Product Operations at Wise in close partnership with Product, Engineering, Risk, Compliance and wider Operations teams. Proven experience in an Oper

Perform high quality Business Analysis ensuring requirements are accurately documented and clearly understood; Deliver end-to-end requirements considering the wider Operations strategy. Support Director/Operations VP in all business analysis tasks related to assigned project. The Payment Operations

Head of Tech Business Operations & M&A. Head of Tech Business Operations & M&A. The role bridges technology, finance, people, strategy, communications, audit & compliance and M&A delivery management to ensure strategic priorities translate into measurable business outcomes.

Candidates should have a strong background in business analysis and stakeholder management, along with skills in tools like Excel and Power BI.

As Finance & Business Operations Director, you will lead VAST s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. Significant experience in financial management and business operations in the VCSE sector.

Associate Director, Business Operations page is loaded## Associate Director, Business Operationsremote type: Partially Remotelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-54838Who We AreThe Role# Overview of RoleReporting to t

A leading aerospace and defense company seeks a Finance Business Partner for its Edenbridge, UK plant. The position requires strong collaboration skills to work with Operations teams and other partners.

Join to apply for the Director of Business Operations (Technology & AI) (m/f/d) role at Bauer Media Group. The Director of Business Operations (m/f/d) is a key leader responsible for driving operational excellence across the whole Technology & AI team. Business Operations experience in a Technology

Support the Business Operations processes in the identification of market opportunities, strategic account planning, sales pursuits, cross and upselling, bid meetings, competitive intelligence, and lead generation initiatives across all Business Development functions to generate new business from ex

Events Operations Floor Manager – Banqueting. The Peninsula London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, is looking for an. Events Operations Floor Manager – Banqueting.

Are you an experienced operations or business professional seeking a remote role that values strategic thinking, autonomy, and meaningful impact?. Experience in operations management, consulting, or business strategy. Director of Business Operations – Remote.

The selected candidate for the Business Operations Consultant role will oversee business operations, manage diverse programs, implement strategic operational plans, and ensure the smooth execution of organizational processes. If you've built your career in consulting and are ready to transition into

Tech (FinTech preferable) environment, with a proven focus on strategy & operations, business operations (BizOps), or strategic planning. We’re building stablecoin‑native infrastructure so businesses can move value instantly across borders and networks. Our technology is transforming how busines

A leading educational institution in Greater London is looking for a Head of Business Operations to lead core operational services within the Faculty of Law, Arts, and Social Sciences.

The role bridges technology, finance, people, strategy, comms, audit & compliance and M&A delivery management to ensure strategic priorities translate into measurable business outcomes. Lead operational planning cycles including OKR frameworks, Budget and recruitment in collaboration with Technology

Join to apply for the 5195-E - Head of Business Operations role at University of Greenwich. Cross-campus and partnership operations. Are you a strategic and dynamic leader ready to shape the future of faculty operations? The University of Greenwich is seeking a highly motivated.

Director of Business Operations (Technology & AI) (m/f/d). The Director of Business Operations (m/f/d) is a key leader responsible for driving operational excellence across the whole Technology & AI team. Business Operations experience in a Technology context.

Support on the implications of business trends, issues, operating environment changes and firm or business strategy. This role will play a crucial lead in transforming the O2C processes globally, identify opportunities for process improvements, implement best practice to streamline operations and re

The role bridges technology, finance, people, strategy, comms, audit & compliance and M&A delivery management to ensure strategic priorities translate into measurable business outcomes. Lead operational planning cycles including OKR frameworks, Budget and recruitment in collaboration with Technology

We’re seeking a Head of Business Operations to lead the strategic operations of the Foundation!. As a the Head of Business Operations you be ensure operational excellence of the foundation to deliver outstanding impact and outcomes. Ensure that day-to-day operations are maintained to a high standa

A UK-based insurance services provider is seeking an experienced HR Business Partner to enhance their Human Resources team.