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Hours: 8:30am – 5:00pm with a 1 hour lunch Looking for a candidate to start end of March 2025 ** Key Responsibilities:** 1. Client & Customer Service: Build rapport with clients and maintain relationships, ensuring their satisfaction. Act as a primary point of contact for customer queries, resolving issues or escalating as necessary. Handle complaints independently, escalating to BCM if needed. ** 2. Operational Support:** Assist with the move-in/move-out process, including key management, checklists, and deposit returns. Handle reception duties as required, including answering calls, greeting visitors, managing post, and monitoring parking. Assist with administrative tasks, invoicing, stock management, and maintaining the entire filing system (online and in the office). ** 3. Building & Facility Management:** Ensure the offices are always prepared for viewings, meetings, or hotdesking. Monitor stock levels for kitchen and office supplies, keeping the facility well-stocked and maintained. Assist in health and safety procedures, such as fire drills and ensuring compliance with regulations. Ensure high standards of cleanliness and coordinate with cleaning teams. 4. Event & Meeting Room Support: Assist with booking and managing meeting rooms, ensuring they are set up, cleaned, and stocked as needed. Support with organizing networking events, ensuring attendance, set-up, and clean-up. 5. Sales & Marketing Support: Ensure the serviced office and meeting room spaces are advertised with accurate information on relevant platforms. Assist in promotional activities like sharing information with our marketing team. ** 6. General Admin and Reporting:** Provide regular updates on tasks, delays, and completed work. Assist BCM with invoicing, ensuring charges for additional services are accurately recorded. Run operational building updates, adhering to GDPR guidelines. ** 7. Compliance & Regulation:** Ensure the business complies with legal and regulatory requirements, such as anti-money laundering (AML) checks. Fill in accident/incident forms when needed and communicate any safety concerns to BCM. ** Required Skills & Experience:** Customer-Focused & Client Relations: Experience in a client-facing, customer-focused environment is essential, with the ability to build relationships and remain calm under pressure. Operational/Administrative Experience: Prior experience in managing daily office operations, particularly in the serviced office industry, would be beneficial. Communication Skills: Strong interpersonal and communication abilities to liaise effectively with clients, colleagues, and contractors. Organizational Skills: Ability to multitask, prioritize effectively, and maintain excellent time management. Problem-Solving & Adaptability: A proactive approach to solving issues with a flexible, 'can do' attitude. Technology Proficiency: Competent in Microsoft Office, particularly Outlook and Excel, to manage schedules, emails, and inventory. Teamwork & Independence: Ability to work well within a team but also take initiative and work independently when required. ** Ideal Candidate:** A service-oriented individual with experience in the serviced office industry or a similar customer-focused role. Highly organized with the ability to manage multiple tasks and meet deadlines in a fast-paced, dynamic environment. Flexible, willing to step into different roles when necessary, including covering reception duties or assisting the BCM with other operational needs.

Secretary/Administrator Job Type: Part-Time (with potential for Full-Time) We are an established mortgage brokerage firm based in Kensington, dedicated to providing exceptional service to our clients. Our team is committed to helping individuals and families secure the best mortgage solutions tailored to their needs. Key Responsibilities: · Provide administrative support to ensure efficient operation of the office. · Answer and direct phone calls, emails, and other correspondence. · Schedule and coordinate meetings, appointments, and travel arrangements. · Prepare and distribute memos, letters, and other documents. · Maintain filing systems, both electronic and physical. · Assist in the preparation of regularly scheduled reports. · Handle sensitive information in a confidential manner. · Perform other administrative duties as assigned. Qualifications: · Proven experience as a secretary or administrative assistant. · Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular). · Excellent time management skills and the ability to prioritize work. · Attention to detail and problem-solving skills. · Strong organizational skills with the ability to multi-task. · Excellent written and verbal communication skills. · High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus. Working Hours: · Monday to Friday, 8:00 AM to 5:00 PM, with a 45-minute lunch break. How to Apply: Interested candidates are invited to submit their CV. We look forward to hearing from you!

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you

Family run busy bar & restaurant looking for a full time manager to oversee daily service & manage staff. We are currently looking for someone who has at least 1 years experience in management to start immediately. Duties will include; - overseeing daily service - keeping an eye on stock & making sure it’s being rotated - managing staff & making sure they are doing the tasks needed in a timely manner - managing reservations & keeping customers happy & satisfied - liasing with the owners to keep them up to date with any issues/problems Current shifts would be; tuesday 3:45-11:30 wednesday 3:45-11:30 friday 5-12 saturday 5-11:30 sunday 11:45-8 We are looking to hire someone immediately so please only apply if you have experience & are available for a phone call meeting & trial shift next week. Please message with any questions.

WOODEARTH COUTURE is fashion designer brand with 15 years history serving women with high-quality garments and elegant, chic designs! We are seeking a motivated and enthusiastic Retail Sales Associate in Fashion to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will be responsible for selling products, assisting customers with their needs, and maintaining an organised retail environment. This position is ideal for individuals who are passionate about sales and enjoy working in a dynamic fashion company. Duties - Engage with customers to understand their needs and provide tailored product recommendations. - Sell products effectively while employing upselling techniques to maximise sales opportunities. - Maintain an organised and visually appealing store layout, ensuring that merchandise is well-displayed. - Handle customer inquiries and complaints professionally, demonstrating excellent communication skills. - Process transactions accurately using the till system, ensuring basic maths skills are applied effectively. - Assist in inventory management, including stock replenishment and conducting stock takes as required. - Uphold high standards of customer service by demonstrating phone etiquette when handling calls. - Collaborate with team members to achieve sales targets and enhance overall store performance. Experience - Previous experience in fashion retail sales is essential; a willingness to learn is key. - Strong organisational skills coupled with effective time management abilities to handle multiple tasks efficiently. - British nationality. - A proactive approach to upselling and cross-selling products to enhance customer satisfaction and drive sales. - Join us as a Retail Sales Associate in Fashion where your passion for sales and customer service will make a significant impact!

As the registered manager you will be responsible for: Responsibility for and overseeing the day-to-day management, staffing, organisation, and the smooth running of the Supported living care home, as well as the general well-being of the residents and staff Deal with challenging clients, behaviour management. Recruiting, training, and managing a team of home care professionals Providing leadership, direction, and supervision to all staff Assessing the social and health needs of residents. Monitor the planning and ongoing evaluation of care Continually assess and supervise the work of staff to ensure consistently high standards and efficient running of the care home Ensuring all required CQC standards are adhered to and undertaking all staff supervisions and appraisals in accordance with the requirement of the CQC To comply with regulations and procedures regarding Health & Safety, fire precautions, and personnel management and keep records as required To comply with regulations as laid down instatute and by the local registering authority To ensure the occupancy level and budgets are met Overall responsibility for a balanced and efficient staff duty rota Offering out of office 24/7 ‘on call’ and 'on site' support Creating and upholding an open, honest, and playful work culture Continually looking to improve how we administer and deliver care Rewards and Benefits Our staff are at the heart of what we do, which is why in return for your dedication you will receive a competitive salary, as well as several benefits, including but not limited to: Performance Related Bonus Scheme 33 days leave (including Bank Holidays) per year The ideal candidate will have: At least two years continuous experience as a CQC Registered Manager of Care Homes with a proven track record Knowledge of Care Quality Commission (CQC) Guidelines. Knowledge of IT systems Clear DBS Check Level 5 in Health and Adult Social Care

This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.

This is an exciting role and a fantastic opportunity to enter the realm of Sales. The role will entail making outbound calls to the base to tee up prospects. Duties - Conduct outbound calls to generate sales leads - Present products or services to potential customers - Explain product features and benefits - Answer questions about products or the company - Record customer details and sales information - Follow up on leads and maintain a call log Experience - Proficient in English - Previous experience in sales or telemarketing - Familiarity with Hubspotor similar CRM software - Excellent communication skills If you are a motivated individual with a passion for sales and excellent communication abilities, we would love to hear from you!

Job Description: A Business Development Executive is responsible for identifying new business opportunities, building relationships with potential clients, and driving growth for the company. They play a crucial role in expanding the company's market presence and achieving sales targets. Duties: Market Research: Conduct research to identify new markets and customer needs. Lead Generation: Develop and maintain a pipeline of potential clients through networking, cold calling, and other outreach methods. Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Proposal Development: Prepare and present proposals and pitches to potential clients. Sales Strategy: Collaborate with the sales team to develop strategies for achieving sales targets and expanding market reach. Negotiation: Negotiate contracts and agreements with clients to secure favorable terms. Reporting: Track and report on sales performance, market trends, and client feedback to inform business strategy.

Recruiting on Behalf of a Client Our client is a 10 year old art gallery specialising in investment-grade art, they are looking to hire a new member of their telesales team. This is an exciting role and a fantastic opportunity to enter the realm of Sales. The role will entail making outbound calls to the base to tee up prospects. Duties - Conduct outbound calls to generate sales leads - Present products or services to potential customers - Explain product features and benefits - Answer questions about products or the company - Record customer details and sales information - Follow up on leads and maintain a call log Experience - Proficient in English - Previous experience in sales or telemarketing - Familiarity with Hubspot or similar CRM software - Excellent communication skills If you are a motivated individual with a passion for sales and excellent communication abilities, we would love to hear from you! Job Type: Full-time Pay: From £22,015.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Schedule: Monday to Friday No weekends Work Location: In person

An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.

Are you passionate about wine and eager to advance your career in fine dining? Join our brilliant Sommelier Team as a Junior Sommelier/Assistant Head Sommelier! Position: Calling Sommeliers at all levels including Junior Sommelier and Assistant Head Sommelier Must already have the right to work and live in the UK without any restrictions. About the Company: Jason Atherton started The Social Company, and it has grown into a globally renowned restaurant group, with a portfolio of restaurants which include the Michelin-starred City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. As the group expands its Restaurant portfolio, Mary’s Grill has recently opened its doors on Pollen Street, Sael has open in St James’ Market as well as Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row is set to open its doors very soon. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader in the hospitality sector. About Row on 5: Row on 5 by Jason Atherton will be our flagship restaurant in Mayfair. It will take over two floors of a new building on Savile Row. The concept is “a culinary voyage” involving a multi-course dining experience. On the ground floor, there’s a mix of counter dining and tables for 36 diners. Downstairs there’s an open kitchen and bar and room for 22 more diners, along with a private dining room – cellar – with eight seats. We're on a mission to redefine the dining experience, and we're looking for a passionate staff to join our team and be a part of this exciting journey. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. About You: You are a knowledgeable and enthusiastic wine professional with a passion for fine dining. Your expertise in wine selection and pairing enhances the dining experience for our guests. You thrive in a dynamic environment and are always ready to share your knowledge and passion for wine. Key Responsibilities: Wine Selection: Assist in curating/supporting the Senior Sommeliers in maintaining an extensive wine list that complements our menu and enhances the dining experience. Guest Interaction: Provide expert and sound advice including recommendations and guidance to guests on wine selection and pairing. Wine Service: Serve wine to guests, ensuring proper presentation and service techniques. Inventory Management: Help manage wine inventory, including ordering, receiving, and proper storage of wines. Training and Development: Train and educate staff on wine knowledge and service techniques. Event Coordination: Assist in planning and executing wine-related events, such as tastings and wine dinners. Customer Service: Address guest inquiries and resolve any issues promptly and professionally. Qualifications: Experience: Proven experience as a Sommelier or in a similar role within the hospitality industry, preferably in a fine dining setting. Education: Certification from a recognized sommelier program (e.g., Court of Master Sommeliers, WSET) is preferred. Wine Knowledge: Extensive knowledge of wines, regions, and wine-making techniques. Customer Focus: A genuine passion for hospitality and customer service, with a commitment to delivering exceptional guest experiences. Communication Skills: Excellent verbal and written communication skills. Organizational Skills: Strong organizational and multitasking abilities, with a keen eye for detail. Problem-Solving: Ability to handle challenging situations with professionalism and tact. Flexibility: Availability to work evenings, weekends, and holidays as required by the restaurant's schedule. Start Date: Immediate Start Address: 5 Savile Row, London W1S 3PB Must already have the right to work and live in the UK without any restrictions. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).