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Call support jobs in United Kingdom

  • Waking night support / carer for disabled teen
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    Waking night support / carer for disabled teen
    19 hours ago
    £16 hourly
    Part-time
    London

    Job Summary We are looking for a Waking Night Support worker / Carer to join a lovely team around a 19 year old teenager who has epilepsy, non verbal autism, movement disorder and additional health needs. He lives at home with his family and friendly dog. Weekly hours We are looking for someone to take on 2 regular waking nights (13hr each night shift) ideally Thursday and Friday nights (but please let us know which nights work for you and we can then consider). These are strictly waking nights. More weekly hours are possible sometimes but not less hours The young man needs someone to spot seizures or other health emergencies and if needed call the parents who are in the same house. The monitoring is with seizure video monitor and heart rate monitor and regular in person checks. These nights can be quite active - as if he has a seizure he might have to be accompanied via ambulance to A&E. Good command of the English language is essential. All training is during the day first through shadowing. About you: This position will suit someone who ideally has already worked with autistic and disabled adults and has already experience. But we would also be able to train you in personal care, catheterisation, medication administration, peristeen and positive behaviour support and other essential skills. His environment will need to be kept clean and tidy (it is not a cleaner position but to ensure that his environment stays tidy, safe and fit for purpose). You will help with his laundry too. We would prefer someone to work on a self-employed basis with a UTR number (not cash in hand). It is exactly 26 hours minimum per week. We hope to find someone who has specific interest in special needs. It is not a summer job but we hope to find someone to commit for a minimum of 12months. That's why we would prefer someone who has studied or will study a related subject eg Psychology or nursing or similar. One would need to be strong and fit to support and keep safe someone with a movement disorder. The suitable applicant would be flexible and be able to take on extra shifts from time to time. You would often work together with other team members at the beginning or end of your shift (eg for bath time). Day shifts might available too on occasion if you are interested. You should be responsible, cheerful, honest and very reliable and physically strong and healthy. You will be trained by members of the experienced team in all of his health needs but also the principles of ABA - a behaviour therapy. You will need to attend some of the team meetings too. You should: • Commit for minimum a year. • Ideally be self-employed. Please reply with a few sentences explaining why you are interested (and please read full advertisement), send us your CV (post it on this forum and please let us know initially already why you are suitable and interested. Please no AI. Lateron we will need relevant references and a copy of your enhanced DBS. Salary Offered: £16 per hour or £208 per 13 hour night shift. Starting Date: for initial daytime training Asap. We look forward to hearing from you.

    Immediate start!
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  • Team Member - Part Time
    Team Member - Part Time
    21 hours ago
    £12.71 hourly
    Part-time
    Canary Wharf Estate, London

    About Us 🥗 Urban Greens is an innovative salad concept reshaping London’s healthy eating scene. We’re on a mission to change how people think about salads - using only the freshest, most vibrant ingredients to create bowls that are as satisfying as they are nourishing. We believe that thoughtfully crafted salads can inspire how we eat and how we feel. We’re creators at heart, leading the Salad Revolution and championing quality, sustainability, and flavour in everything we do. Since opening our first store in 2019, we’ve grown to 6 locations across London - and we’re just getting started. Join us and become part of a company where you can grow, thrive, and help redefine healthy eating for the city. About You 👋 You’re energetic, reliable, and a natural team player. You love creating great experiences for customers and bring a positive spirit to everything you do. You’re not afraid to get your hands dirty (with clean ingredients!), enjoy variety in your workday, and have a keen eye for detail. You solve problems with a smile and take pride in doing things the right way. If this sounds like you, you’ll fit right in at Urban Greens. About The Role ✅ As a key member of our store team, you’ll help bring the Urban Greens experience to life. Your responsibilities will include: • Extending a warm welcome to guests., • Share your food knowledge to help our customers choose the perfect bowl, tailored to their preferences., • Handling payment transactions with accuracy and efficiency., • Managing stock to reduce wastage and report shortages where necessary., • Maintain cleanliness and order in your area., • Adhere to daily cleaning schedules., • Uphold high standards in appearance, uniform, punctuality, and conduct., • Safely store and rotate deliveries (FIFO)., • Prepare salads as required, etc., • Be a team player, proactively jumping into support your colleagues where needed to keep the store running smoothly. Why You Might Not Want To Work For Us… 🤨 Peak times can be intense. Our stores get very busy, especially during lunch and seasonal rushes. In these moments, the pace is fast, the expectations are high, and staying calm under pressure is essential. Everyone gets hands on with everything. Being a team member means pitching in wherever the team needs you - whether that’s serving salads, cleaning fridges, prepping ingredients, or jumping on the tills. No task is “someone else’s job.” About The Pay 💸 £12.71 per hour, with opportunities to progress when you become a team member star or supervisor (and the opportunities don’t stop here!) Our Benefits ✨ 🟢 A generous 50% discount at any Urban Greens location. 🟢 Enjoy a complimentary, healthy meal during every shift. 🟢 28 days of annual leave (including bank holidays). 🟢 Full-time positions, all with the security of permanent contracts. 🟢 Join us to acquire new skills and thrive in your career - Over 85% of our store management team started out as team members. 🟢 Access to Employee Assistance Programme 🟢 Regular team socials and company-wide events. The Interview Process 💭 We like to keep things simple and transparent so you know exactly what to expect: A short 10 minute screening call - this will be a brief chat to get to know you and answer any initial questions you have. A 3 hour trial shift + a 15 minute chat - during the trial, you’ll get a real feel for the role and our team. We’ll also have an informal chat with some situational questions to understand your experience and how you’d approach common workplace scenarios. If this role appeals to you, please go ahead and apply! We look forward to hearing from you :)

    Immediate start!
    No experience
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  • Customer Service Administrator
    Customer Service Administrator
    23 hours ago
    £14.27–£17.66 hourly
    Full-time
    London

    Customer Service Administrator Wandsworth COMPANY: EVERPOOL RECRUITMENT JOB TYPE: PERMANENT, FULLTIME SALARY: £33000 - £39000/ANNUM + BENEFITS Are you passionate about customer service and administration? Do you have excellent IT skills? Are you looking for a new challenge within a fast-paced role? Come join the ever-growing team of IAS! The role of the Site Co-ordinator will act front of face of IAS and will manage the customer experience for all visitors and staff attending the assessment centre. You will be expected to complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant's carer, guardians and or housing associations. You will be expected to provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre. Other daily duties will consist of ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained. You will also manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer and general administration duties, e.g., answering the telephone, copying, documents etc. What we need from you At least 1 year's customer service experience Excellent I.T skills- particularly Microsoft Office Team player Compassionate Caring manner Great interpersonal skills and ability to build a rapport with people Time management and attention to detail Job Details 37.5 hours £33,000 - 39,000 DOE Monday - Friday Shifts between 8am-6pm Hybrid Working Available Optional Overtime If you feel the Site Co-ordinator position may be for you or you are interested in finding out further information, please contact Everpool Recruitment , you can apply to this advert and someone from the Everpool team will be in touch

    Immediate start!
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  • Office Administrator
    Office Administrator
    2 days ago
    £28000–£30000 yearly
    Full-time
    London

    Greet visitors and clients in a courteous and professional manner Answer incoming calls, direct enquiries, and manage phone etiquette effectively Manage appointment scheduling and calendar organisation Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks Maintain filing systems, organise documents, and handle correspondence Assist with invoicing, billing, and basic bookkeeping duties Support team members with administrative tasks as required Ensure the reception area remains tidy and welcoming at all times. Handle incoming and outgoing post.

    Easy apply
  • Maintenance Coordinator
    Maintenance Coordinator
    3 days ago
    Full-time
    London

    Salary -- £28,808 Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Responsible for supporting the efficient operation of the Engineering Department across all administrative functions. Assist the Chief Engineer in sourcing suppliers and monitoring their performance. In addition, you will be expected to effectively coordinate the Engineering team on a daily basis. • To provide 'hands on' skills to perform administrative activities to support the Engineering department including Chief and Assistant Chief Engineer., • Receive calls and follow up with suppliers, team members and other departments., • Regularly log the jobs and distribute to the team and update the logs accordingly., • Process quotes from vendors, purchase orders and invoices., • To ensure that all office supply levels are monitored to eliminate the possibility of depletion., • To set up and maintain cost and time efficient filing system., • To record purchase orders in purchase order log by number and account code, in order to monitor the expenses., • To process invoices and matches with delivery notes and purchase orders to eliminate possible over charges or other discrepancies., • Assist the Chief Engineer with daily and monthly departmental meetings. Maintain and coordinate appointments, meetings, and inspection schedule for Chief Engineer., • To submit the payroll on a weekly basis for engineering Associates. More about you... • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Good at multi-tasking and being able to respond to changes in job priorities at short notice., • Flexible approach and working hard to avoid disrupting our guests., • Remaining calm under pressure., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Care Worker Assistant – North & North West London
    Care Worker Assistant – North & North West London
    3 days ago
    £13 hourly
    Full-time
    London

    We are seeking a reliable and experienced Care Worker Assistant to join our growing agency, supporting clients across North and North West London. This role offers a mix of long and short care calls, providing flexible opportunities to suit your availability. Key Responsibilities: • Deliver high-quality personal care and support to clients in their homes, • Assist with daily living tasks, including mobility, hygiene, and meal preparation, • Build trusting relationships with clients and their families, • Maintain accurate records and follow care plans Requirements: • Previous experience in a care or support role, • Professional, compassionate, and dependable approach, • Strong communication skills, • Ability to work flexible shifts, including both long and short calls

    Immediate start!
    Easy apply
  • Office Assistant
    Office Assistant
    6 days ago
    £10–£13 hourly
    Part-time
    Ilford

    We are seeking a dedicated and organized Office Assistant to join our small, independent property maintenance and management company. In this role, you will be crucial in ensuring the smooth daily operation of our office and providing essential support to our team and clients. Key Responsibilities: • Provide comprehensive administrative support, including managing correspondence, filing, and data entry., • Handle incoming calls and emails, directing inquiries to the appropriate team members., • Coordinate maintenance requests and communicate with tenants, contractors, and property owners., • Maintain accurate records and databases related to properties and clients., • Assist with scheduling appointments and managing calendars., • Support general office tasks, ensuring a tidy and efficient workspace. Requirements: • Proven experience in an administrative or office support role is highly desirable., • Excellent organizational and time management skills, with a keen eye for detail., • Strong communication skills, both written and verbal., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to work independently and as part of a small team., • A proactive attitude and a willingness to learn.

    Easy apply
  • Operations Manager
    Operations Manager
    6 days ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

    Easy apply
  • Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    7 days ago
    £19.23 hourly
    Full-time
    London

    Location: Flexible / London-based with travel as required Employment Type: Full-time Overview: We are seeking a highly organised, discreet, and proactive Personal Assistant to support a high net worth individual with both personal and professional responsibilities. This is a varied and fast-paced role requiring excellent judgement, flexibility, and the ability to manage multiple priorities seamlessly. The ideal candidate will be comfortable handling a mix of administrative duties, lifestyle management, and day-to-day practical tasks, while maintaining the highest level of confidentiality and professionalism. Key Responsibilities: Administrative & Communication Support: • Managing and responding to emails, calls, and correspondence on behalf of the principal, • Drafting, proofreading, and organising documents and communications, • Diary management, including scheduling meetings, appointments, and reminders, • Acting as a point of contact between the principal and external stakeholders, • Maintaining filing systems (digital and physical) Household & Personal Management: • Overseeing daily household operations and liaising with domestic staff, • Coordinating maintenance, repairs, and service providers, • Managing laundry and dry cleaning arrangements, • Running personal errands (shopping, returns, collections, gifting), • Ensuring household supplies are stocked and organised Travel & Lifestyle Coordination: • Booking and managing domestic and international travel (flights, accommodation, transport), • Preparing detailed itineraries and travel packs, • Managing passports, visas, and travel documentation, • Arranging restaurants, memberships, and leisure activities Financial & Organisational Support: • Tracking expenses and assisting with budgets, • Managing invoices, receipts, and basic financial administration, • Liaising with accountants, advisors, and other professionals, • Paying bills and monitoring regular outgoings Events & Social Planning: • Organising private events, dinners, and social engagements, • Managing invitations, guest lists, and logistics, • Coordinating suppliers such as caterers and venues General & Ad Hoc Duties: • Conducting research and sourcing products or services, • Handling last-minute requests and troubleshooting issues, • Supporting with personal appointments (health, fitness, etc.), • Assisting with packing/unpacking for travel when required Requirements: We welcome applicants from a range of backgrounds who can demonstrate strong organisational and coordination skills. This role may particularly suit individuals with experience in: • Hospitality roles (e.g. front of house, concierge, guest services), • Customer service or client-facing positions, • Administrative or office support roles, • Team Assistant or Coordinator positions, • Personal Assistant or Executive Assistant roles Key Skills & Experience: • Excellent organisational and time management skills, • Strong written and verbal communication, • Ability to multitask and prioritise effectively, • High level of discretion and professionalism, • Confident using email, calendars, and standard office software, • A proactive, “can-do” attitude with strong problem-solving ability Personal Attributes: • Reliable, trustworthy, and detail-oriented, • Calm under pressure and adaptable to changing priorities, • Resourceful with strong initiative, • Polished and professional in manner, • Flexible with working hours when required Benefits: • Competitive salary, • Opportunity to work in a dynamic, high-profile environment, • Potential travel opportunities Application Process: Please submit your CV along with a short cover note outlining your relevant experience and interest in the role.

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