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  • Team Leader
    Team Leader
    10 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Coach Driver
    Coach Driver
    21 days ago
    £37000–£40000 yearly
    Full-time
    Hayes

    City Circle UK is recruiting experienced Touring Coach Drivers to operate our modern fleet of Scania Irizar i6 coaches for UK and international tours. This role is suited to drivers who enjoy long-distance work, multi-day tours, and delivering outstanding experiences across Europe. Responsibilities • Operate PCV vehicles on UK and European touring routes., • Manage multi-day itineraries including overnight stops., • Provide excellent customer care to tour groups., • Perform daily vehicle checks and report defects., • Comply with EU drivers' hours and tachograph rules. Requirements • PCV Category D licence., • Current Driver CPC., • Digital tachograph card., • Previous touring or long-distance coach experience preferred., • Professional, customer-focused approach. Compensation & Benefits • Up to £46,000 per year plus overtime., • Guaranteed year-round work., • Allocated vehicle, free on-site CPC training., • 28 days paid holiday., • Company pension and free parking. We are also seeking professional Corporate/Executive Coach Drivers for high-end transport services for corporate clients, VIPs, and private charters. Responsibilities • Operate luxury PCV coaches for corporate and executive travel., • Deliver professional service to high-profile clients., • Maintain vehicle cleanliness and presentation., • Conduct daily vehicle safety checks., • Represent the company to the highest professional standards. Requirements • PCV Category D licence, current Driver CPC, and digital tachograph card., • Preferred experience in corporate, executive, or private hire travel., • Excellent customer service and communication skills. Benefits • Salary up to £46,000 per year plus overtime., • Guaranteed full-time hours., • Allocated modern vehicle, free CPC training., • 28 days paid holiday with a company pension, on-site parking, and uniform provided. Experience in CPC driving for at least 2 years is required, and applicants must have work authorization in the United Kingdom. Work is primarily on the road with the benefits of a flexible contract type (full-time, part-time, permanent, or fixed-term).

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