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About Workplace Futures Group Workplace Futures Group is a leading workplace creation and services organisation dedicated to delivering high‑performance environments that help people and businesses thrive. Known for integrity, innovation, and consistent quality, the Group brings together specialist companies to provide a comprehensive range of design, build, and workplace management solutions. Through close collaboration with clients and a commitment to long‑term value, Workplace Futures Group transforms vision into sustainable, people‑first workplaces backed by the latest research, technology, and design thinking. Role Overview The Bid Operations Manager is responsible for managing all pre-qualification submissions, bid library content, and credentials documentation. This role ensures early-stage submissions are accurate, compliant, and of the highest quality. You will oversee the Bid Administrator, developing and maintaining reusable content, CVs, case studies, policies, and accreditations that underpin all tender submissions. Key Responsibilities • Lead the preparation and completion of PQQs, supplier questionnaires, and early-stage bid documents., • Oversee the Bid Administrator, providing guidance, quality control, and professional development., • Maintain and develop the group-wide bid content library, ensuring CVs, case studies, and supporting policies are up-to-date and compelling., • Develop tailored credentials packs and capability documents to support new business opportunities. • Ensure all pre-tender documents are consistent, accurate, and delivered on time., • Support the Head of Bids in refining processes, templates, and internal workflows. Essential Experience • Experience leading PQQ and credential submissions., • Strong knowledge of early-stage bid processes and supplier questionnaires., • Excellent written communication, editing, and proofreading skills., • Strong organisational and coordination skills. Desirable Experience • Experience in construction, fit-out, or the built environment., • Experience using InDesign or other design/layout software., • Familiarity with AI-supported drafting tools.

HR Service Delivery and Benefits Advisor £37,500 per annum London (Hybrid) 12 Month Assignment HSBC is currently searching for a HR Service Delivery and Benefits Advisor to join their team in London! This role is responsible for delivering seamless HR Service Delivery, Payroll and Benefits experience for all HSBC innovation bank employees. This position requires strong collaboration with HR Business Partners, finance team, group benefits and payroll teams, external vendors, and employees to ensure accurate, timely and engaging support across all HR Processes. Responsibilities: • Nordic Payroll/ Benefit Administration:, • Manage monthly payroll for HINV Nordic employees., • Maintain regular communication with the HINV Finance team., • Complete Monthly Payroll General Ledger Journals and respond promptly to employee queries regarding pay and benefits., • Benefits Administration:, • Subject matter expert on all available benefits to our employees, • Prepare and submit monthly benefit eligibility files for Nudge and Unmind., • Attend and contribute to client success meetings with benefit vendors., • Manage Annual Benefit Enrolment, including employee engagement and collaborating with Group and vendors., • Manage ongoing engagement around employee benefits, including drafting current monthly newsletters to update employees on benefit changes, events, and vital information., • Collaborating with the HBUK benefits team on the UK benefits that HINV employees are eligible for. Providing feedback and responding to queries, • HR Admin and Case Management:, • Manage HR Direct cases, (Employee queries), escalating and actioning as appropriate and meeting Service Level Agreements (SLAs) and collaborating with assignment groups to ensure smooth employee experience., • Working with ER on complex flexible working requests and temporary exception requests. Providing manager guidance and advice on process, • Supporting employee and manager self-service including educating employees on how to use the HR systems available., • Keep up to date on the external HR legal regulations and trends, • Maintain up-to-date HINV Benefit pages with accurate information., • Joiners, Movers, Leavers (JML) Process:, • Host weekly JML calls, take actions, and follow up with HR team members and ensure system data and JML records are accurate for People Risk Team reporting., • Hosting Employee Exit Interviews and recording output, • Sickness Management:, • Manage monthly sickness meetings with the HRBP team to review cases and actions, and report pay-impacting actions to Group payroll before payroll cut-off., • Conduct well-being check-ins, pay discussions, and provide policy advice to employees on sick leave, demonstrating empathy and professionalism., • Occupational Health (OH):, • Initiate OH processes for employees as needed, and guide employees through the OH process and keep HRBP stakeholders informed., • Provide feedback to Optima (OH administrator) and collaborate with Group on OH matters, • Recognition:, • Organise, manage and conduct the HINV recognition programs (At Our Best, Nurturing Extraordinary and Spotlight) working alongside Group to engage HINV employees and give great employee experience. Skills / Experience: • Previous HR experience within a Professional Services environment is required., • Previous experience in Benefits Administration, • The role will require excellent administration skills, • Strong knowledge of Microsoft Office (PowerPoint, Word, Excel, Outlook)., • Team oriented and collaborative who can develop relationships across the wider business., • Strong work ethic. Pride in work with attention to detail., • Ability to communicate at all levels of the organisation., • Solid analytical, problem solving and decision-making skills., • Ability to exhibit empathy to employees and colleagues alike., • Demonstrates a high level of integrity and discretion when handling confidential information, ensuring sensitive matters are managed with professionalism and in accordance with company policies., • A real passion for improving employee experience, • Comfortable with working in a fast paced and growing organisation, • A growth mindset and a willingness to learn If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we are only able to reach out to successful applicants in the first instance.

HR Advisor Location: Remote (UK-based) Salary Range: £45,000 per annum Security Clearance: BPSS Reports to: HR Manager The Company: Amber Labs is a cutting-edge technology consultancy on a mission to accelerate innovation. We empower autonomy, encourage experimentation, and foster rapid learning to deliver exceptional value to our clients. Collaboration is at our core, our teams of consultants, analysts, and support staff work seamlessly to reduce risk and speed up delivery. The Role We are seeking an experienced HR Advisor to play a key role in building a resilient, scalable HR function within our growing technology consultancy. This role will act as the primary day to day HR partner for managers, providing trusted advice on employee relations, performance management, and people processes, while working closely with the HR Manager on strategic initiatives. You’ll balance hands-on delivery with forward-looking improvements to how we support our people. Key Responsibilities Employee Relations & Manager Support • Act as a first point of contact for line managers on employee relations matters, including performance, absence, disciplinary, and grievance cases, • Lead ER cases end-to-end, ensuring fair, consistent, and legally compliant outcomes, • Coach and support managers to build confidence and capability in people management, • Build strong relationships with stakeholders across the business, • Support workforce planning, organisational change, and role design discussions, • Ensure HR practices align with UK employment law and best practice, • Lead on updating and embedding HR policies and procedures, • Support preparation for tribunals, settlements, and external legal engagement, • Lead or support HR initiatives across performance management, wellbeing, engagement, and DE&I, • Improve HR processes, documentation, and use of HR systems, • Work closely with the HR Administrator to ensure smooth HR operations, • Provide guidance, quality assurance, and informal mentoring, • Act as deputy to the HR Manager during periods of absence where appropriate Requirements • Strong experience in an HR Advisor role within the UK, • Proven track record of independently managing ER cases, • Solid working knowledge of UK employment law, • Experience in a fast-paced, consultancy, or tech environment, • Confident stakeholder management and coaching skills, • Pragmatic, people-focused, and solutions-oriented approach, • CIPD Level 5 or working towards (or equivalent experience) Benefits • Remote-first working, • Private medical insurance (Aviva) after probation, • EV salary sacrifice scheme (After 1 year service), • Access to Perkbox, • Employee referral bonus Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all., • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is Fulltime, and all employees are required to meet the Baseline Personnel Security Standard (BPSS. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.) What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: • Lead the technical delivery of a portfolio of projects based on the ServiceNow platform, • Define technical solutions (at an architectural and design level of detail), • Provide senior technical leadership and mentoring to junior architects and offshore development teams., • Deliver compelling solution demonstrations across the ServiceNow platform., • Assist development teams in resolving technical issues through all stages of the project lifecycle., • Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources., • Support the ServiceNow presales opportunity lifecycle., • Contribute to the development of KPMG’s ServiceNow based product roadmap., • Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience: • Extensive experience in consulting / professional services and technical delivery, • A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect, • Certified ServiceNow System Administrator, • Certified Implementation Specialist in at least 3 product suites, • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA), • ServiceNow Certified Application Developer (CAD), • Certified in ITIL Foundation (v3 or v4), • Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions, • Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc., • Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages, • Ability to author clear and comprehensive documentation

Membership Administrator Location: London – Hybrid (Charing Cross office, minimum 2 days per week in the office) Salary: Up to £33,000 dependent on experience Contract: Permanent | Full-Time Our client, a respected UK professional membership organisation, is seeking a Membership Administrator to join their London-based team. This role offers an excellent opportunity for a highly organised professional with strong administrative and member-focused experience to support the delivery of professional membership services and standards. Working within the Membership team, the successful candidate will play an important role in supporting membership processes, maintaining accurate records, and assisting with professional registration activities and committee coordination. The Role The Membership Administrator will support the delivery and administration of membership services, helping to ensure smooth workflows across membership applications, renewals, professional registrations, and member progression. The role will also support governance and decision-making processes by coordinating activities related to the organisation’s Membership Committee and professional registration requirements. Key Responsibilities Support membership operations including CRM updates, onboarding, renewals, retention initiatives, and lapsed member campaigns. Provide administrative support to the Membership Committee. Coordinate professional registration processes including: Reviewing membership and registration applications. Preparing and circulating applications for committee review. Attending committee meetings, recording recommendations, and producing minutes. Issuing election letters and coordinating next steps in the registration process. Organising Professional Review Interviews with branches and international assessors. Managing and maintaining the volunteer interviewer database. Submitting approved applications to the relevant external registration body. Managing Individual Case Procedure (ICP) documentation where applicable. Communicating with applicants throughout each stage of the process. Issuing membership and registration fee notifications. Preparing membership certificates. Supporting website updates related to membership processes. Support the administration of members’ Continuing Professional Development (CPD) submissions and annual audit processes. Provide support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies to ensure training records and volunteer responsibilities remain up to date. Person Specification Essential Previous administrative and/or customer service experience. Excellent organisational skills with strong attention to detail and record keeping. Ability to manage email enquiries and prioritise tasks effectively. Confident in supporting and guiding both new and existing members. Strong IT skills including CRM systems, CMS platforms, Microsoft 365, and data management. Excellent written and verbal communication skills with the ability to prepare reports and liaise with stakeholders. Confident and professional when speaking with members over the phone. Desirable Familiarity with UK professional registration frameworks (e.g. CEng, IEng, EngTech). Knowledge of accreditation processes within professional or engineering education environments. To apply to this role Membership Administrator please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

A rapidly growing yet established fit out contractor based in London are looking to add a Bid Operations Manager (new role for the business) They will lead the early stages of the bidding process ensuring all pre‑qualification submissions, supplier questionnaires, and credentials documents are delivered to a good standard. This role oversees the Bid Administrator and bid coordinators and is responsible for developing, maintaining, and elevating the company’s bid library—including CVs, case studies, policies, and accreditations—so that every submission is accurate and compliant. You’ll play a central role in shaping the quality and consistency of the business’s tendering output, ensuring the organisation presents a strong, credible, and well‑coordinated offering at the earliest stage of every opportunity. Working closely with the Head of Bids, the Bid Operations Manager will refine internal processes, templates, and workflows to support efficient and effective bid delivery. You will create tailored capability packs and credentials documents to support new business pursuits, while driving continuous improvement across content, structure, and presentation. Success in this role requires strong written communication, excellent organisation, and proven experience managing PQQs and early‑stage submissions. Experience within construction or fit‑out, along with familiarity with design software or AI‑supported drafting tools, will be advantageous. Excellent time to be joining this business at time of rapid growth and expansion.

About Us We are a European intellectual property firm helping businesses protect their ideas through patents, trade marks and designs. Our teams work with everyone from start ups to global organisations, combining technical expertise with a supportive, collaborative culture. We value high quality work, flexibility and giving people the space to grow in their careers. Job and Person Specification • Minimum of 2 years experience as a Patent Administrator or Paralegal., • Ability to work independently to a high standard and use own initiative., • Excellent organisational skills., • Efficient, able to prioritise to meet deadlines and multi-task., • Must be able and willing to learn new systems and procedures., • Must be a team player, personable and approachable., • Able to work under pressure and respond to changing demands on a daily basis, • A very high attention to detail Key Responsibilities • Prepare documentation relating to patents, designs and/or trade marks, and manage formalities for UK, European, International and Patent Cooperation Treaty (PCT) applications., • Type, edit and amend Word documents containing technical content., • Prepare forms and correspondence from templates using case-specific information., • Maintain formalities records for fee earners’ cases, including managing US IDS records for patent families., • Assist fee earners in obtaining information from the EPO, UKIPO, EUIPO, WIPO and other IP-related databases and websites., • Dealing with incoming and outgoing communications, sending reminders/acknowledgements and preparing and/or sending emails on behalf of Attorneys, • Preparation and handling of all ancillary documentation as necessary (e.g. file management, photocopying, scanning, etc.), • Maintaining Attorneys diary.

About the Company Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Welcome to the relentless pursuit of better. About the Role Inviting applications for the role of Assistant Vice President, ServiceNow Presales Architect. In this role, your primary responsibility will be to support the Sales team and participate in onsite GTM activities during the sales cycle, demonstrating the various modules of the ServiceNow platform to prospective customers on a very deep technical level. The role will also involve designing the architecture for solutions built in ServiceNow, selecting the most appropriate modules from the Now platform for each use case, building and demonstrating of custom presentations, holding workshops, and running short proof of concept programs. Responsibilities • Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc., • Demonstrate Experience with presenting ServiceNow solutions to clients in a value-led approach. Case study would be provided for round 2., • Assist the Sales personnel in the qualification of customer needs and performing pre-demo needs analysis., • Assess the customer's strategic needs, uncover business requirements, determine the gaps between business requirements and product functionality, and build relationships with clients onsite., • Gather the appropriate information to generate proposals with the right service components, pricing, and assumptions., • Evaluate ServiceNow products and solutions that might improve or enhance services provided, while aligning and working closely with onshore ServiceNow leadership., • Understand business and technical problems addressed by the proposed solutions, including key regulations, business drivers, evolving business needs, security, etc., • Produce compelling sales proposals/commercial and technical documentation, outlining the cost savings and business benefits to clients of using ServiceNow., • Hands-on experience creating demos, and ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge., • Provide technical leadership during client workshops, discovery sessions, and stakeholder presentations., • Collaborate with enterprise architecture teams to ensure compliance with business policies and standards. Qualifications • Minimum Qualifications, • 8+ years of experience in the IT industry, • 3-5 years of technical experience with the ServiceNow platform, • Deep understanding of ServiceNow platform capabilities and architecture (ITSM, ITOM, HRSD, CSM, SecOps, Finance and Supply Chain etc.), • Worked in presales environments with experience on large scale ServiceNow bids, • Experience supporting a Sales team to win new business in new and existing accounts, • Excellent customer facing, presentation and communication skills (written and verbal), • Good business analysis and requirements analysis skills, • Must be able to work as part of a small team with minimal day-to-day supervision, • Travel availability up to 40% within North America to support onsite client work Preferred Skills • BSc in Computer Science or Computer Engineering, • ServiceNow Presales Accreditations, • ServiceNow Systems Administrator certification Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Equal Opportunity Statement Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Albion Estate | In-House Legal & Contracts Administrator Location: London, UK Job Type: Full-time Company: Albion Estate Languages: English, Russian Salary: Competitive from £35,000 About the Role Albion Estate is looking for an experienced, commercially minded, and detail-focused In-House Legal & Contracts Administrator to support the business across contracts, legal administration, risk control, and internal legal processes. This is a key role for a candidate with at least 5 years of legal experience who is capable of managing a broad range of legal and contractual matters across the business. The successful candidate will be responsible not only for preparing and reviewing documentation, but also for strengthening internal legal processes, supporting dispute prevention and pre-litigation matters, and helping protect the company from operational and contractual risk. We are looking for someone who combines strong legal drafting skills with sharp commercial judgment, exceptional attention to detail, and the ability to think proactively, strategically, and outside the box. Company Description Albion Estate is a distinguished market expert specializing in high-profile residential developments across London. Since 2014, we have built lasting relationships with property developers, relocation agents, and clients from around the globe. Our focus lies in fostering long-term partnerships, prioritizing trust and quality service over short-term financial gains. We have a strong track record of guiding our clients through challenges, adapting to changing circumstances, and preparing for the future with innovative solutions. Key ResponsibilitiesContracts and Legal Documentation • Draft, review, amend, and manage a wide range of legal and commercial documents, • Prepare employment contracts, consultancy agreements, subcontractor agreements, supplier agreements, NDAs, service agreements, and work execution contracts, • Support the business in preparing legally sound documentation for ongoing operations and new business activities, • Maintain contract templates and improve document standardisation across the company, • Ensure all contracts are properly executed, filed, tracked, and stored in line with internal proceduresLettings and Property-Related Legal Administration, • Support the legal side of residential lettings administration, including tenancy documentation and related contractual matters, • Prepare and review tenancy agreements, renewals, addenda, notices, and supporting legal documentation, • Ensure paperwork is complete, compliant, and aligned with operational processes, • Support internal teams in managing documentation across the tenancy lifecyclePre-Litigation and Dispute Support, • Handle pre-litigation matters, legal correspondence, formal notices, and document preparation relating to disputes, • Assist with the management of claims, complaints, contractual breaches, and legal escalations, • Work on dispute prevention by ensuring documents, processes, and communications are properly structured from the outset, • Coordinate with external legal advisors where required and prepare internal case files and supporting materialsInternal Legal Processes and Risk Protection, • Build, improve, and maintain internal legal and contractual processes to reduce company exposure, • Review existing business practices and identify legal, contractual, and procedural risks, • Help implement safeguards, approval processes, and internal controls to protect the business from avoidable legal issues, • Support management in creating a more robust legal framework across operations, people, suppliers, and partners, • Ensure the business is better protected in relation to documentation, obligations, liabilities, and disputesCompliance, Control, and Administration, • Keep legal records, contract registers, and document databases organised and up to date, • Monitor important deadlines, renewals, notice periods, document expiries, and legal follow-ups, • Ensure consistency, accuracy, and attention to detail across all legal and contractual workflows, • Support the business with structured legal administration and reporting where requiredRequirements, • Minimum 5 years of legal experience, • Strong background in drafting, reviewing, and managing contracts and formal legal documentation, • Experience with employment contracts, subcontractor agreements, service contracts, and broader commercial legal documentation, • Exposure to pre-litigation, dispute support, legal correspondence, or claim preparation, • Strong understanding of risk prevention and internal legal process development, • Excellent written and verbal communication skills, • Outstanding organisational ability and document control discipline, • Ability to manage multiple matters simultaneously while maintaining precision and professionalism, • Strong commercial awareness and ability to balance legal protection with business practicalityKey Personal Qualities, • Exceptional attention to detail, • Ability to see matters from a 360-degree perspective, • Strong out-of-the-box thinking, • Highly proactive and solution-oriented, • Able to identify risks before they become problems, • Structured, reliable, and calm under pressure, • Strong sense of ownership and accountability, • Professional judgment and discretion in handling sensitive mattersPreferred Background, • Experience in real estate, property, lettings, construction, or commercial operations, • Experience working in-house or closely with operational business teams, • Familiarity with UK contractual and business administration practices, • Experience helping companies improve legal structure and internal protection mechanismsWhy Join Albion Estate, • This is an opportunity to take on a meaningful in-house legal and contracts role within a growing business, where your work will directly contribute to stronger legal protection, better structure, and safer commercial operations. You will play an important part in helping the company build more secure and scalable processes for the future.

Key responsibilities: Understand customer business and IT processes to shape solution architecture. Engage with stakeholders to capture stated and unstated requirements and assess alignment with ServiceNow capabilities. Define architecture and solution designs for new HRSD/ITSM implementations and enhancements. Lead design activities for ongoing maintenance and improvement of existing ServiceNow applications. Ensure solutions meet agreed security, audit and compliance requirements. Provide architectural guidance and thought leadership to customers and teams. Share best practices and mentor teams on ServiceNow development and design standards. Support application implementation and testing methodologies. Ensure alignment between business requirements, technical solutions and platform strategy. Essential Experience: Strong experience across ITSM and HRSD ServiceNow modules. Hands-on experience configuring and customizing HR Service Delivery applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding & Transitions, Employee Document Management and HR Performance Analytics. Integration experience with major HRIS platforms (eg, Workday, SAP SuccessFactors). Experience delivering ServiceNow support, maintenance, migrations, upgrades, integrations and implementations. Ability to design technical solutions from customer requirements and translate into functional specifications. Strong understanding of ITIL processes with ability to map requirements to ITIL and industry standards. Experience reviewing ServiceNow license data and monitoring compliance. Mandatory certifications: ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, ITIL v3 Foundation.

Job Category: AdministrationRegion / Division: UK RegionLocation: Floor 4 Core 2, Civic OfficesWorking Hours: 37 We are looking for a committed Business Support Officer to join our Fostering Team, providing high‑quality administrative support that keeps the service running smoothly and professionally. This is a great opportunity if you thrive in a fast-paced environment, enjoy variety, and want to play a meaningful role in supporting foster carers, social workers and the wider service. This is a Fixed Term contract for up to one year. The Role As a Business Support Officer, you will provide essential administrative and customer-service support to the Fostering Team. Your responsibilities will include: • Taking accurate minutes for meetings and fostering panels (often confidential or sensitive), • Supporting the service in readiness for Ofsted inspections, • Entering and maintaining information across databases and case management systems, • Producing reports, statistics and performance information, • Handling telephone, email and face‑to‑face enquiries, • Coordinating purchase orders and processing invoices, • Booking appointments, organising meetings, and supporting training events, • Maintaining files, documentation and correspondence—including confidential material, • Providing administrative support to Fostering Panels in line with statutory requirements You will be a strong administrator who can work well under pressure, prioritise effectively and communicate with professionalism and empathy. You will need: • Experience in an administrative or customer‑focused role (Children & Families experience is desirable), • Excellent minute‑taking skills for complex and sensitive meetings, • Strong verbal and written communication skills, • Confidence handling a wide range of enquiries with empathy and professionalism, • Good organisational skills and the ability to manage your own workload, • Strong attention to detail and accuracy, • Competence with Microsoft Office (Word, Excel, PowerPoint, Outlook) and in‑house databases, • Ability to collate and present statistical information, • Awareness of Data Protection, Information Governance and Safeguarding principles, • The ability to work flexibly and as part of a team Please ensure that you download and read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement on your application. Please note : We are not able to offer sponsorship for this position. Hybrid working arrangements: Working from Civic Offices during probation period, once competent to progress hybrid working. Interview Details: Interviews will be held on 23rd April 2026 About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our Recruitment process We anonymise applications during application & shortlisting to ensure only relevant information is considered. As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience. If you apply without a detailed personal statement, it is unlikely that you will be successful. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it We are a disability confident employer and have an Armed Forces Covenant. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however, for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria. More information can be found at ___ Should you require any support in completing the application form please contact or call the recruitment team on . Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Safeguarding Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures. Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS ___ before submitting any information. You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.

Mortgage Administrator / Mortgage Case Administrator. Due to continued growth, they are seeking an organised and motivated Mortgage Administrator to support their mortgage advisers and help drive cases through to completion. Chase lenders, solicitors, estate agents, and clients to progress cases.

They are looking to appoint a Mortgage Administrator. Good keyboard skills, attention to detail and previous experience as a Mortgage Administrator / Case Manager is advantageous.

A rapidly growing yet established fit out contractor based in London are looking to add a Bid Operations Manager (new role for the business) They will lead the early stages of the bidding process ensuring all pre-qualification submissions, supplier questionnaires, and credentials documents are delivered to a good standard. This role oversees the Bid Administrator and bid coordinators and is responsible for developing, maintaining, and elevating the company’s bid library—including CVs, case studies, policies, and accreditations—so that every submission is accurate and compliant. You’ll play a central role in shaping the quality and consistency of the business’s tendering output, ensuring the organisation presents a strong, credible, and well-coordinated offering at the earliest stage of every opportunity. Working closely with the Head of Bids, the Bid Operations Manager will refine internal processes, templates, and workflows to support efficient and effective bid delivery. You will create tailored capability packs and credentials documents to support new business pursuits, while driving continuous improvement across content, structure, and presentation. Success in this role requires strong written communication, excellent organisation, and proven experience managing PQQs and early-stage submissions. Experience within construction or fit-out, along with familiarity with design software or AI-supported drafting tools, will be advantage...

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In this role you will play a key role in: • Leading go‑to‑market engagement and business development with clients , shaping HR technology and employee‑experience solutions built on platforms such as Microsoft Viva, Microsoft 365 Copilot, and ServiceNow HRSD, as well as out of the box functionality from HR ERPs (SAP, Workday, Oracle etc.) and translating client needs into clear, compelling transformation propositions. Helping clients move into a unified colleague experience platform environment., • Developing and strengthening the practice’s capability , ensuring consultants are skilled across HR AI solutions from Microsoft 365 (Viva, Copilot Studio), Google Workspace with Gemini, and AI within major HR platforms, with robust methods, assets, and standards in place to support high‑quality delivery. Ensuring the team are able to translate business outcomes into the right North Star Tech stack., • Driving innovation across the HR technology landscape , staying ahead of advances in employee‑experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR., • Overseeing the delivery of complex HR technology engagements , ensuring solutions integrate effectively across Microsoft Teams, Google Workspace and ServiceNow channels such as Google Chat and Teams, and that they accommodate local policy, language and operational requirements., • Shaping and governing the North Star HR technology architecture , defining how Viva/Copilot, Gemini, ServiceNow and HRIS platforms fit together within a client’s ecosystem, and providing senior guidance on platform selection, sourcing, integration and adoption strategy. Typically, as part of a wider HR Transformation. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc., • Business & Methods - Translates complex HR/GBS workflows into structured, value‑driven solutions. Defines future‑state operating models, sets transformation methods, and builds clear business cases. Understands the shift to unified colleague experience platforms and the implications for HR service delivery, global processes, and language needs., • Capgemini Invent DNA - Curious, collaborative, and comfortable challenging the status quo. Applies a human‑centred, design‑led approach and leverages modern platforms (workflow, automation, EX suites) to simplify and elevate the colleague experience across Microsoft 365, Google Workspace, and ServiceNow ecosystems., • Leadership - Builds a high‑performing HR technology capability; coaches consultants across disciplines; and influences senior stakeholders. Brings strong stakeholder management and executive presence, aligning cross‑functional teams to a clear colleague‑experience vision., • Certified Implementation Specialist – HRSD (ServiceNow), • Microsoft Power Platform / Copilot Studio credential (maker/functional consultant level), • Google Workspace Administrator (or Google Cloud Digital Leader as an alternative) At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a ___under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders. As a Case Administrator, you will ensure:.

Local Authority | £21 per hour | Temporary | London Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs). This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills. Key Responsibilities: Review and process PCN appeals, ensuring compliance with statutory guidelines. Handle public enquiries via phone, email, and post with clear, professional communication. Maintain accurate records on case management systems and meet tight deadlines. Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.What You'll Need: Experience in appeals processing, customer service, or local government administration. Excellent written and verbal communication skills. Strong attention to detail and ability to manage high-volume workloads. IT literate with proficiency in MS Office or similar.Benefits: Competitive hourly rate of £21.52 (PAYE or umbrella options). Full-time hours (37.5 per week, Mon-Fri). Opportunity to gain public sector experience.Apply now for quick interview – shortlisting same day! Forward your CV today. Pertemps is an equal opportunities employe

Senior Pensions Administrator Central London (Hybrid – 2/3 days per week on-site) Contract Duration: 23 Months Rate: Negotiable - DOE (via umbrella, inside IR35) The Opportunity: Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract? A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members. You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company. Key Responsibilities & Impact: This role is not standard administration—it involves accountability and technical depth. Your principal accountabilities will include: Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million. Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases. Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints, requiring deep technical and scheme-specific knowledge. Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements. Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.What You'll Bring: Experience: A minimum of 5 years’ senior-level Defined Benefit pension administration experience is essential. Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations. Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one. Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen, would be a significant advantage. Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

A Housing Association is currently looking for a Regional Administrator on a temporary basis for about 6 months. Key responsibilities are as follows Provide seamless administrative support to the housing and leasehold teams, ensuring all administrative processes are executed efficiently and accurately. Streamline workflow processes, resulting in improved team productivity and the timely completion of tasks. Maintain a high level of accuracy in processing invoices and raising purchase orders, contributing to effective financial management within the teams. Contribute to the successful organisation and coordination of internal and external meetings, events, and initiatives, ensuring they are well-executed and contribute to team goals. Effectively document and disseminate meeting minutes, facilitating clear communication and follow-up actions. Handle customer enquiries with professionalism, providing accurate information and assistance to enhance customer satisfaction. Assist in the collation of Subject Access Request (SAR) requests, demonstrating a commitment to data accuracy and compliance. Establish and maintain centralised document storage in SharePoint for case reviews and other essential documentation, ensuring easy accessibility and organisation. Become an integral and valued member of the team, fostering a collaborative and supportive environment through effective communication and teamwork. This role is a hybrid role, 3 days in the office and two from home. You will be required from time to time to be based in Stratford. PAYE £17.07 Umbrella £22.57 Essential requirements Must have a good administrative background in Housing Proficiency in processing invoices, raising purchase orders, and contributing to financial accuracy within administrative processes Excellent verbal and written communication skills, with the ability to adapt communication styles for different audiences. Proficiency in the full Office 365 suite of software, including advanced Excel skills (Formulas, Power Pivot, Power Query). Must be immediately available or on short notice

Are you a natural organiser with a keen eye for detail? Do you thrive in a role where communication and coordination make a real difference? We’re looking for a Case Coordination Administrator to help us allocate and manage domestic abuse support cases across multiple locations – ensuring those

A respected financial planning firm in St Helens is seeking an experienced Administrator (Financial Services) to manage ongoing advice cases and support advisers with high-quality administrative tasks. The ideal candidate will have strong technical understanding, exceptional attention to detail, and

A specialist insolvency practice in Solihull is seeking an Insolvency Administrator to manage their own portfolio of insolvency cases, including Administrations and Liquidations.

Process Support: Assist with Home Detention Curfew (HDC) and Observation, Categorisation, and Allocation (OCA) processes, keeping Case Managers informed of prisoner movements and transfers within the prison system. Data Management: Perform data entry, revision, and retrieval operations, ensuring tha

Case Administrators play a vital support role in probation teams, helping to keep the public safe. As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a case administrator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you

A market-leading firm of solicitors in Southport is looking for a Legal Administrator to support their legal property department. The ideal candidate should have excellent communication skills, strong attention to detail, and experience in case management systems or conveyancing.

A well-established recruitment agency in Oxford is looking for a dynamic and organised Administrator to join their professional team.

Secured Lending Case Manager / Loan Administrator. Blue Valley Finance is looking for a Loan Administrator to join our team. Get notified about new Case Manager jobs in.

A global support services provider is seeking a Case Administrator in City of London.

A growing insolvency specialist firm in the United Kingdom is seeking an experienced Insolvency Administrator to manage a diverse portfolio of insolvency cases.

What you’ll do as a Case Administrator. Ready to impact a better future? As a Case Administrator in our Custody team, you’ll play a key role in supporting the safe, accurate and effective management of prisoner records, ensuring our work makes a positive impact on people and communities. Communi

A community service organization in Greater London is seeking a Custody Case Administrator for HMP Thameside. This role involves coordinating offender management tasks, performing data entry, ensuring compliance with performance targets, and providing comprehensive administrative support to case man

A family court support organization in the East Midlands seeks an Administration Assistant (Business Service Officer) to manage case records and support local Family Court Advisers. This role involves monitoring case progression, responding to inquiries, and providing general administrative support.

Sending appropriate reminders and ensuring case records remain up to date and accurate.

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better.Join o

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing

Eliburn Support Service is a day service that operates from a building base to support adults who have a learning disability, associated physical disabilities and who also have complex health care needs.An exciting opportunity has arisen for the successful applicants to join our staff team on a perm

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us).Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post