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Technical Paraplanner Leeds City Centre c.£50,000 per annum, plus excellent annual bonus and company benefits Reward Recruitment Limited are working closely with probably one of the most highly regarded Financial Planning firm in the UK, based in Leeds City Centre.They specialise in providing UHNW advice to private clients and are currently looking to recruit an industry experienced Technical Paraplanner into their expanding adviser support team. This is a perfect career opportunity for someone who holds strong experience in high-value private client advice, wishing to take on a technically challenging, highly analytical paraplanning remit. The Role: A focused paraplanning role working alongside two high performing Chartered Financial Planners in a technical support capacity. Duties include: Produce accurate, compliant client reports within agreed timescales and assist in the production of client portfolio reviews. Provide response to client technical queries. Produce client cash flow models. Assist with updating with the firms preferred provider panels - This will involve the ongoing monitoring of recommended structures and providers. Together with other members of the Technical Unit, update standard report/RWLs, standard paragraphs and tools for all areas of advice. Assist in the training to other members of staff on all areas of advice

Senior Client Accountant | Leeds City Centre (LS1) | Hybrid WorkingAre you ACA / ACCA / CIMA qualified and currently working in audit or practice, looking to move into industry?This is a strong opportunity to step into a commercial, client-facing accounting role where you’ll retain technical depth while gaining broader business exposure outside practice. Reporting to the Client Finance Manager, you’ll take ownership of client accounting and reporting, working closely with internal stakeholders.Key responsibilities include: • Preparing and reviewing management accounts and balance sheets, • Month-end close and reconciliations, • Producing monthly, quarterly and annual reporting packs, • Supporting audits and responding to auditor queries, • Reviewing payment runs and approvals, • Producing MI and financial analysis, • Supporting budgeting and forecasting, • Ensuring compliance and strong financial controls, • Mentoring junior accountantsAbout You, • ACA / ACCA / CIMA qualified, • Audit or practice background (industry experience welcome but not essential), • Strong technical accounting skills, • Confident communicator with a client-focused approach, • Strong Excel skills, • Organised, proactive and comfortable working autonomouslyWhat’s On Offer, • Genuine move from practice into in...

MondayFriday, 8 hour shifts between 7:00am 7:00pm). Full-time, Permanent - Leeds City Centre £31,500.

Are you commercially driven, confidentin speaking to senior people, and want to build an international career in executive search? Thiscould be the role for you. This role would suit someone who is either looking for a step up across across Executive Search and gain further experience as well as someone who is comercially aware and interested in building out a team on a more strategic level. The Role Located in the heart of Leeds City Centre, the primary focus of this role is lead generation and commercial opportunity creation. You will build relationships across the global fresh produce industry, speaking with senior professionals, identifying opportunities and generating qualified meetings for the leadership team that can convert into retained executive search mandates. Alongside this, you will interview senior candidates, gather market intelligence and support the growth of our international client network....

Commercial Agency Surveyor, SME business, £40,000-£45,000 salary Your new company A SME multidisciplined consultancy, with over 25 years trading in Leeds. A partner-owned organisation that allows quick moves and strategic action quickly. Situated in Leeds City Centre but easily accessible from the motorway. Being in business and the city for over 25 years, this is a well-known and respected organisation that will provide excellent career opportunities. Your new role You will be a critical part of the team, working as a commercial agent across Yorkshire. You will help to shape the strategy of the organisation, facing into all commercial agency within Yorkshire focusing on a number of retained and established clients while also having the freedom to develop your own. What you'll need to succeed To succeed, you will need to be MRICS and experienced within commercial agency. Sector specific experience isn't too essential as this role will cover a number of sectors. You will need to be a clear communicator and ambitious to grow your network and the reputation of the business. What you'll get in return In return, you will get a salary of £40,000-£45,000 plus 45p mileage. But, where this role is really exciting is how the business will be evolving over the next 5 years and how you can be involved in the succession of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4750380

As Commercial Director of The Queens Hotel – a landmark 232-bedroom hotel in the heart of Leeds with significant conferencing and events capacity – you will lead the hotel's end-to-end commercial strategy. You will shape the commercial success of this high profile, high volume city centre hotel,

Commercial Property Management Surveyor, Leeds City Centre, Permanent position Your new company Your new company has had a presence in the Leeds property sector for over 14 years and is one of the largest independent management and agency practices outside of London. You will be joining an office of over 50 people, of which 25 work within the property management team. Your new team currently manage over 3500 properties throughout the UK. Your new role You will be joining the property management team and reporting directly to one of the Senior Directors, but also have a large degree of direct client Liaison, you will be involved in all aspects of commercial property management on behalf of a range of local, regional and national clients across a diverse portfolio of industrial office and retail property. Some overnight travel will be involved, but most of the portfolio is within comfortable travelling distance of the office. What you'll need to succeed To succeed in the position, you need to have previous experience as a property manager managing your own portfolio of properties. You will need to be able to work well in a team and be driven to achieve the best results for your clients. What you'll get in return This position is available to Chartered and non-Chartered surveyors. Full APC Support will be offered to those working towards Chartered status if not already qualified. A competitive salary and flexible benefits package is available to the successful candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4775233

Up to £55,000 + Great Benefits, Leeds, Hybrid 1 day per week from home This is a fantastic new opportunity to join a growing, fast-paced food and supply chain business undergoing significant finance transformation. With a new ERP system being implemented, this role offers the chance to influence how finance supports decision-making across the organisation.Up to £55,000 + Great Benefits, Leeds, Hybrid 1 day per week from home Are you a commercially astute FP&A professional who enjoys combining hands-on reporting with genuine business partneringThis is a fantastic new opportunity to join a growing, fast-paced food and supply chain business undergoing significant finance transformation. With a new ERP system being implemented, this role offers the chance to influence how finance supports decision-making across the organisation.Reporting to the Financial Controller, you’ll take ownership of financial planning, analysis and reporting, while working closely with Commercial, Supply Chain and senior leadership to provide meaningful insight that drives performance.Importantly, this role sits at the heart of an evolving finance function. You’ll initially work within a mix of legacy systems, with the opportunity to help shape and improve reporting, automation and ways of working as new systems come online.Key Responsibilities Lead the annual budgeting process and ongoing reforecasting cycles Develop rolling forecasts and scenario modelling to support strategic planning Lead the month-end management reporting process Produce clear, insightful monthly reporting for senior stakeholders Deliver analysis across revenue, margin, costs and working capital Partner with Commercial teams on pricing, profitability and investment decisions Support Supply Chain and Operations with cost analysis and efficiency tracking Identify trends, risks and opportunities through performance analysis Support capital investment appraisals and ROI analysis Contribute to finance transformation, including ERP implementation and reporting improvements Line manage and develop an FP&A Assistant Skills & Experience Proven experience in FP&A, Commercial Finance or Financial Analysis Qualified accountant CIMA, ACCA, ACA Experience operating in an FMCG, food or supply chain environment preferred Strong track record of budgeting, forecasting and financial modelling Ability to balance detailed reporting with commercial insight and stakeholder influence Experience working with evolving systems, process improvement or ERP environments Advanced Excel skills essential and familiarity with financial systems/ BI tools Confident communicator able to influence senior stakeholders Proactive, hands-on approach with strong attention to detail This is a role suited to an experienced FP&A professional who can hit the ground running in a relatively lean team. It offers real scope to shape reporting, influence decision-making and play a key role in the business’s growth journey.Based across a modern Leeds campus environment, you’ll work closely with colleagues in a collaborative, relationship-driven culture. The role is predominantly office-based 4 days onsite, 1 from home, reflecting the business’s emphasis on collaboration and teamwork.Benefits include pension, discretionary bonus, free city centre parking, healthcare, life assurance, enhanced family leave and regular company-wide events. Apply now to play a key role in shaping financial insight and performance within a growing and ambitious business.

Campbell Grove Talent are partnering with an ambitious and expanding Accountancy Practice in Leeds city centre who are looking to appoint an.

Junior Sales & Marketing Assistant | Immediate StartAre you ambitious, confident, and ready to build a career. AtA-List Marketing, were a fast-growing sales and marketing company inLeeds City Centre, and were looking for driven individuals ready to learn, earn, and progress.

Are you a highly articulate graduate with strong communication skills, seeking to build a career withinInternational Executive Search?This role, located in the heart ofLeeds City Centre, offers the opportunity to build a career in International Executi

This opportunity would suit someone with a legal cashier/finance/accounts background who also has strong systems skills and client xcunqrw care skills. Leeds City Centre + Hybrid Working £ Negotiable An International Law Firm is hiring a Legal Cashier to join their busy finance department based in

Account ManagerSalary: £30,000 £38,000 plus annual bonusLocation: Fantastic Leeds city centre officeWork model: Flexible working based in LeedsHo

HR Manager – 12 Month FTC Leeds City CentreHybrid working – 3 days in the office per weekSalary is circa £50,000 DOEOccasional travel to LondonJuly start date&l

Claims Adjuster - London Market (Marine, Energy & PFR) Leeds. Opportunities available across Marine, Energy & Professional/Financial Risks We have an exciting opportunity with a global insurer to handle London market claims. The role is based in their new city centre office in Leeds, right next to t

Lead Full Stack Developer (React | TypeScript | Java | Spring) | Leeds City Centre, 4 days p/week in office | £60,000 - £75,000Im currently partnered with a global software provider delivering data-driven, high-performance web appl

JPG is an employee-owned firm of technical specialists working across all aspects of Civil and Structural Engineering at the forefront of the built environment. JPG excels in providing the highest quality Civil & Structural consultancy service across all market sectors in both the public and commercial sectors. To meet our increasing workload and expanding client base we are currently seeking a Structural Revit Technician for our Leeds office. Candidates shall have a proven track record in the delivery of building structures projects with modelling and drawing production using Revit and Autocad. They should have a minimum of 5 years relevant experience. This is a fantastic opportunity where candidates will be looking to bring value to our business in return for further career progression to senior level within a progressive consultancy. JPG offers a fantastic career destination for aspiring motivated individuals where the next generation of industry specialists are formed. Requirements • Revit Technician with minimum 4 years experience., • Successful track record of delivering construction projects up to £75M., • Excellent working knowledge of Revit and Autocad and the principles of BIM., • Excellent Modelling Skills and well versed in the best practices of drafting., • Advanced ability using Revit, Acad and Navisworks., • Track record in providing structural drawing information from concept to detailed design., • Understanding of BIM., • Ability to sketch details and visualise elements in 3D., • Able to integrate with the design team and co-ordinate details., • Able to attend meetings to present information., • Ability to communicate in a clear and concise way with colleagues and clients., • Ability to mentor and lead other where required., • Ability to apply problem-solving skills., • Willingness to take ownership of the role and tasks., • Must hold a valid driving licence., • Ability to manage multiple projects simultaneously., • Strong interpersonal skills., • Highly motivated and committed team player., • Friendly approach., • Reliable., • Market Leading Salary., • Young, growing dynamic team., • JPG is an employee-owned business and as such all staff have the ability to have equity share ownership options., • Owing to the above ability to pay tax free bonus – subject to business performance., • Fantastic office location on the outskirts of the city centre, 1 minute from the motorway network Free Parking available at the office., • Ability to participate in networking events and attend business development functions and promote the business externally., • Flexible Working Day- Core Hours 8:30 – 5:00 – with flexibility of 1 hour either side (common sense flexibility)., • Flexible lunch period- 1hr between 12-2pm., • Company vehicle/car allowance provided depending on role., • Company funded employee counselling support service available., • Min 25 days leave + Bank holidays, which increases with length of service., • Ability to sell back unused holidays., • Support and financing of professional qualifications., • JPG will cover professional subscription fees of one Institution. Equal Opportunities At JPG Group we believe in encouraging and fostering Equal Opportunities and Diversity, ensuring that all our job applicants, will receive equal treatment regardless of race, colour, age, ethnic or national origins, religious beliefs, sex, transgender, sexual orientation, marital status, civil partnership status and disability. All job applicants will be considered solely on their ability to do the job. Interview questions will not be of a discriminatory nature. #J-18808-Ljbffr

A leading engineering consultancy firm based in City Centre Leeds seeks an Electrical Building Services Engineer. A degree in Electrical or Building Services Engineering and strong technical skills are essential. You will support the delivery of engineering consultancy services on diverse projects i

A leading letting agency in Leeds City Centre is offering an apprenticeship for a Letting Consultant. The apprentice will support branch staff, manage tenant registrations, and liaise with landlords throughout the letting process.

Customer Service Advisor (Hybrid).Location: Leeds City Centre (Hybrid, 2 days WFH).Our client is now seeking a number of Customer Service Advisors to provide high quality support to lenders, borrowers, and legal firms within a busy contact centre environment.This role plays a key part in ensuring se

Due to continued growth, a fantastic opportunity has arisen for a full-time Legal Assistant to join the employment team of our well-established law firm based in Leeds City Centre. To take initial instructions from clients and to advise (after consultation with the supervising partner/solicitors as

The role involves supporting the Billing Coordinators with escalations and complex bills, managing invoicing and billing reconciliations. A leading international firm in Leeds City Centre is seeking a Senior Billing Coordinator to join their team. Ideal candidates should have prior billing experienc

A growing property brand in Leeds is seeking two Lettings Negotiators to join their team. Ideal candidates will have experience in residential lettings or transferable skills, and a desire to be part of a modern, ambitious company.

Clinical Negligence Solicitor, 5+ Years PQE, Leeds City Centre, £45,000 - £60,000 (DOE) - Are you ready to take your career to the next level? We are looking for an experienced Clinical Negligence Solicitor to join a prestigious team in the heart of Leeds city centre. Applications are sought from

A highly regarded regional law firm is seeking an Associate-level Personal Injury Solicitor or Chartered Legal Executive (CILEx) to join its expanding Military Claims team, based in modern offices in Leeds City Centre. This role is best suited to a qualified solicitor or CILEx lawyer with 3–5 year

Full Time Leeds City Centre Flexi time with core hours.Do you have a way with words and are keen to develop your digital marketing skills? We’re looking for a Digital Marketing Executive to join our Performance Team, where you’ll be creating content, getting stuck into our SEO strategies and hel

A leading digital marketing agency in Leeds City Centre is seeking a Senior Paid Media Manager. This role involves managing digital media campaigns across Paid Search and Paid Social, with an emphasis on strategic planning and budget management. Ideal candidates are experienced in paid media, confid

A leading hospitality organization is looking for a Reception Team Member at their Leeds City Centre Premier Inn. Responsibilities include checking in guests, addressing their needs, and collaborating with the housekeeping team to ensure rooms are ready.

Apprentice Letting Consultant - Leeds City Centre. About the job Apprentice Letting Consultant - Leeds City Centre.

PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Personal Trainer/Fitness Coach – Leeds City Centre North. Join the UK’s number one fitness br

ICT Implementation Officer – Hybrid – work from home and office – Leeds City Centre: 889. Work with Project Managers to develop effective project test strategies to ensure end to end system testing is delivered to project specifications and plans. Technical experience of working within the ICT

Someone who enjoys working as part of a team. Our operations team make up a huge part of our workforce.

A legal recruitment partner is seeking an EL PL Associate based in Leeds City Centre with hybrid working options.The successful candidate will manage a caseload involving employers' and public liability claims, ensuring efficient case handling within service agreements.Responsibilities include draft

Full Time Leeds City Centre Flexi time with core hours.Are you passionate about code and making beautiful functioning sites and applications? We’re looking for an experienced full-stack developer with an emphasis in back-end / server-side technologies.An enthusiastic problem solver, logical thinke

A leading recruitment agency is seeking a Personal Assistant for a prestigious international law firm in Leeds.The role offers a salary of £30-33k with excellent benefits in a modern city centre office.This is a hybrid and full-time position where you will support fee earners with tasks like diary

We’re looking for two top-class Lettings Negotiators to join a fast-growing, vibrant property brand working with high-quality, modern city-centre homes in Leeds. You’ll ideally already have experience in residential lettings/property or a similar role with transferable skills. If you’re based

This role involves working with both residential and new build property teams. We are currently recruiting for a conveyancing assistant to join our property teams at our busy Leeds City centre Head office.

Nuffield Health Leeds Hospital. At Nuffield Health Leeds Hospital located in the heart of Leeds city centre, we are committed to continuing our vision of providing the highest level of care to all our patients. Join Nuffield Health and create the future you want, today.

Purchase to Pay (Accounts Payable) Team Leader.Leeds City Centre | Hybrid (3 days office / 2 days home).Leading international professional services firm → new role in finance team in Leeds.You’ll lead a team of six, collaborate with the Accounts Payable Manager, and act as key contact for comple

A growing Engineering Consultancy in Leeds City Centre is seeking a Graduate / Intermediate Mechanical Engineer. The ideal candidate has experience in Mechanical Building Services design and knowledge of software like Revit and AutoCAD.

This Building Services, Mechanical and Electrical Engineering specific consultancy are now looking to complement their Leeds city centre team with a new Graduate / Intermediate Mechanical Engineer, someone who is starting to work independently and may now want to take on their own projects and start

Job title: Leeds Tele Care Team Manager Salary: SO2 £37,280 - £39,152 Hours: 37 hours per week Contract: Permanent Location: Assisted Living Leeds, Clarence Road LS10 1LZ – Office based Relocation notice: Service will relocate from Clarence Road to Waterside Industrial Park LS10 1RW in April 2026 As a Leeds Tele Care Team Manager, you will thrive on being part of a team ensuring Tele Care customers receive a professional, high‑quality service and the staff are well trained and supported by the management team. This is a varied role working to support the different teams within the service and promoting Leeds Tele Care to support people to remain safe at home. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. • Motivation and commitment to a 24/7 service., • Ability to support and manage a staff team., • Knowledge of applications, systems and IT programmes, and ability to accurately record and retrieve information., • Well‑developed interpersonal and communication skills with the ability to work with a range of audiences. Leeds Tele Care is a chargeable service. • Competitive salary and annual leave entitlement plus statutory holidays., • Membership of the West Yorkshire Pension Fund with generous employer contributions., • Clear career pathway and continuing professional development opportunities., • Range of staff benefits to boost wellbeing and stretch your budget., • Manage, supervise, appraise, support, direct and motivate the Tele Care Staff team across shift patterns., • Monitor service performance against TSA accreditation standards and Service Specifications., • Supervise senior and junior response centre operatives., • Use response centre call‑handling equipment to edit information and run required reports., • Train staff to handle calls as required., • Undertake call‑handling duties when required., • Implement Business Continuity and disaster recovery plans, directing staff to ensure service continuity., • Manage the rota to maintain appropriate staffing levels., • Assist in developing service procedures and working practices., • Investigate and respond to complaints per Leeds City Council’s Complaints policy., • Maintain knowledge of Telecare equipment and its benefits for independent living., • Keep up to date with new Telecare developments and promote advances to customers and partners., • Support marketing initiatives, write information leaflets and promote service growth in designated markets., • Represent Leeds City Council at regional and national events, giving presentations on the service., • Serve as key knowledge resource for equipment advice and signpost to other services., • Work with Assessors to identify required Telecare equipment through needs assessments., • Manage installations, including alarm call and peripheral equipment in customers’ homes, and maintain packages., • Demonstrate equipment use to customers and families, sometimes with manufacturers., • Train assessors on Telecare equipment and service procedures., • Assist in preparing procedure manuals and publicity material, ensuring updates are communicated., • Produce statistical reports on activity and performance, keeping records for monitoring., • Review partner agency reports, adjust Telecare packages as needed and notify agencies., • Provide secure key‑holding system for customers and communal keys, auditing key issue and return., • Coordinate with Service and Operational Managers to liaise with partners and build relationships., • Perform general office duties such as filing, photocopying and completing documentation., • Adhere to financial procedures and maintain asset/equipment control., • Accurately maintain manual and computerised records related to stock control., • Order stock and assist with service budget management., • Sort returns of equipment, test equipment, and arrange cleaning and maintenance., • Maintain confidentiality in line with council policies., • Participate in training and development activities for self and team., • Undertake other duties as required., • Comply with all council and departmental policies, including health and safety procedures., • Ability to motivate, direct, support and supervise staff., • Prioritise workload and work independently while handling interruptions., • Plan, deliver and identify appropriate training for staff., • Assist the Operational Manager and Service Manager in developing the service., • Signpost to a range of services., • Communicate effectively verbally and in writing with colleagues and public., • Identify customers at risk of harm under Safeguarding Adults policy., • Work with customers in their own homes sensitively., • Provide a flexible and responsive service., • Operate low‑level electrical equipment., • Use word‑processing and council programmes., • Maintain manual and computerised record systems., • Provide training on a one‑to‑one or group basis., • Manage the disaster recovery plan., • Execute the Business Continuity plan., • Safeguarding Adults procedures., • Needs of people experiencing barriers to independent living., • Support services for disabled people and carers., • Financial and stock control procedures in a large organisation., • Council’s financial regulations and procurement requirements., • Telecare solutions., • Council’s Complaints policy., • Attending and presenting at meetings at various levels., • Communicating effectively with a variety of people., • Using computerised information recording systems., • Working with staff from various agencies., • Working with customers with a range of needs., • Valid UK driving licence with manual car ability., • Understand and embrace Leeds City Council Values, Behaviours and codes of conduct., • Commit to continuous improvement and deliver the council’s Best City Ambition objectives., • Understand and observe equality and diversity policies., • Carry out duties with health and safety responsibilities., • Willing to participate in training and development., • Flexible and adaptable to change and assist other services., • Participate in appraisal, training and development activities., • Comply with council policies and procedures., • Support equal opportunity and anti‑discriminatory practice., • Recognise and challenge incidents of racism, bullying, harassment, victimisation or abuse, reporting concerns., • Work within the council’s flexibility protocol., • Knowledge of Social Alarm services and Telecare / Preventative Technology., • Basic electrical and wireless telephony alarm system operation., • Managing a 24‑hour service., • Response centre call handling experience., • Experience working with low‑level electrical equipment., • Experience working with disabled people and carers. A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex‑offenders policy. #J-18808-Ljbffr

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by ThePlaceToBe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from ThePlaceToBe Salary - £30,000 to £38,000 Leeds City Centre – 1 day in the office Are you a SEO Specialist? Want to work for one of the UK's leading digital marketing agencies? About the company... Our client is on the hunt for a SEO Manager to come on board and join their growing team within their Leeds office. This agency specialises in all things digital marketing covering channels such as Web, SEO, PPC, Paid Social, Display and Content. Clients wise, this agency work with a string of exciting household named clients across huge eCommerce and Automotive. About the role... As a SEO Manager, the focus of your role will be to take lead upon Search Engine strategy for a selection of the agency’s flagship clients. You’ll assist within planning campaigns across onsite technical, strategy and content. As a lead role, you’ll help out with technical audits and site migrations. You’ll be joining an intimate team, with you having a selection of executives reporting into you to help with tasks. With the support of an Account Manager, you’ll speak to clients regularly to advice upon campaign performance and suggest improvements. About you... To be considered for this SEO Manager role, you’ll need to have strong experience working within an SEO focused role ideally with an agency background. You must be proficient within planning SEO strategy and be able to lead upon Technical SEO procedures. The ability to lead upon client meetings is a must for this role. Knowledge of channels such as CRO, PPC, SEO and Paid Social would be a bonus. This is one of many roles here at ThePlaceToBe so if you're interested in having an informal discussion about taking the next step in your career, don't hesitate to reach out! • Mid-Senior level, • Full-time, • Advertising and Marketing Get notified about new Search Engine Optimization Manager jobs in Leeds, England, United Kingdom. Gildersome, England, United Kingdom 2 days ago #J-18808-Ljbffr

Lead Full-Stack Web Developer (React | TypeScript | Java | Spring) | Leeds City Centre, 4 days p/week in office | £60,000 - £70,000. Lead the design and development of full‑stack web applications using React and TypeScript on the front end, and Java/Spring on the back end. This is an exciting op

Leeds City Council's provision of telecare is called Leeds Tele Care Services, offering five packages each providing a range of sensors, alarms, and monitoring systems which can be tailored to meet the individual's needs. Leeds Tele Care Services helps people live independently and safely in their own homes - while providing much-needed reassurance to family members, friends, and carers. Leeds Tele Care is a chargeable service. As our next Leeds Tele Care Team Manager, you will be key to ensure that customers receive timely service from knowledgeable staff team. You will be key to keeping up to date with new telecare solutions available to help customers live independently at home and to sharing that information with key partners across the city. You will be key to working with the other managers to provide a consistent and well-performing team at all times. The role is integral to our Tele Care team by providing management cover between the hours of 7am till 10pm, 7 days a week with the requirement to cover nights when required. The team managers promote support and guidance to the staff team ensuring the services is well run and a high-quality service always provided. The main purpose of the Tele Care Team Manager job is to manage the delivery of the service in a defined area of the Tele Care service, including response service, installations, repairs and faults, the Tele Care equipment cleansing, the recycling of stock, inventory database, and battery management programme. The postholder will do this by managing a defined team of staff and by working with assessors and individual customers to help determine which Tele Care equipment will best meet the customer's needs. The postholders will then manage the installation of the equipment in the customer's home. The postholders will also assist to promote the use of Tele Care equipment via training and the provision of information. The postholder will provide leadership and management support to the Tele Care Team. • To manage, supervise, appraise, support, direct and motivate the Tele Care Staff team working across a variety of shift patterns., • To monitor individual and team and service performance against TSA accreditation standards and Service Specifications as required., • To manage and supervise the senior response centre operatives and response centre operatives., • To have knowledge of response centre call handling equipment, to be able to edit information and run reports as required by the Operational Manager and Service Manager., • To be able to train staff to calls hand as required., • To undertake call handling duties when required., • To action and follow the plan for Business Continuity and disaster recovery and direct the response centre staff and the Tele Care installation and response technician to ensure continuity of the service., • To manage the rota to ensure appropriate staffing levels are in place., • To assist in the development of the service and develop procedures and working practices relating to the service., • To investigate and respond to complaints in line with Leeds City Council's Compliments and Complaints policy., • To have knowledge of Telecare equipment, how it works and how its use can support people to live as independently as possible., • To keep up to date with new developments in the Telecare field and ensure the Tele Care Service reflects and promotes new advances. To source and research new products and support on‑going projects to trial new Telecare equipment., • To actively promote Telecare opportunities for the service and to implement any agreed marketing for a variety of audiences by assisting in the writing of information leaflets and other written literature for the Council and other outside agencies, with the Services Information and Training Officer and to develop plans for growth in social alarm and Tele Care services in designated markets., • To represent Leeds City Council at regional and national events and meetings as requested by the Operational Manager or the Service Manager. To speak and give presentations on the Leeds Tele Care Service., • To be the crucial point of knowledge for advice on equipment available through the Leeds Tele Care Service and other assistive technology that may not be available through the service and to be able to signpost to other services., • To work with Assessors undertaking 'assessments of need' to identify the Telecare equipment required to meet those needs. To try to identify alternative equipment if current equipment is not suitable for a person's needs., • To manage installations and on occasion install the alarm call and peripheral equipment in customers own homes. To maintain, fix or adjust Telecare packages where necessary., • To be able to demonstrate the use of the equipment to the customer and, where appropriate, their family - in some cases this may be alongside the product manufacturer on other occasions it may be alone., • To train assessors (Occupational Therapists, Social Workers, District Nurses, Community Matrons, and others) on Telecare equipment and the procedures of the Leeds Tele Care service and keep them informed of any changes., • To assist in the development and preparation of procedure manuals and publicity material. To update and maintain procedure manuals on changes in the service and ensure staff, assessors, partner organisations and other relevant agencies are informed., • To assist in the production of statistical reports on activity and performance. To accurately record and to maintain statistical information for monitoring purposes., • To view weekly reports from partner agencies to alert any problems or faults and change any Telecare packages that may not be performing as intended and notify other agencies as required., • To provide a secure key holding system for customers as well as that for communal keys, ensuring the issue and return of such keys is accurately recorded and that all keys are regularly audited., • Working with the Service Manager and Operational Manager to liaise with partner organisations to create close working relationships via meetings, reviews, and procedures., • To carry out general office duties such as filing, photocopying and completion of standard documentation., • To maintain appropriate standards and always adhere to the financial procedures of the council., • To exercise administrative control of assets/equipment of the Department which are the responsibility of the postholder., • To accurately use and maintain both manual and computerised records as appropriate including all records associated with stock control and the maintenance of equipment., • To order stock and assist the Service Manager with the management of the service budget., • To sort returns of equipment, testing of equipment, and returning faulty goods notifying any relevant agencies if required. To arrange the cleaning and maintenance of stock held., • To maintain confidentiality in line with Leeds City Council policies and procedures., • To participate in and contribute to training and development activities as necessary to ensure up to date knowledge, skills and continuous professional development of self and team., • To undertake other duties appropriate to the post as required., • To comply with the requirements of all Leeds City Council and Departmental policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures., • To actively promote and support Leeds City Council and Departmental Policies on Equal Opportunities and to work in an anti‑oppressive manner. Understand and embrace Leeds City Council Values and Behaviours and codes of conduct., • Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon., • Able to understand and observe Leeds City Council equality and diversity policies., • Carry out all duties having regard to an employee's responsibility under Health and Safety Policies., • Willingness to actively participate in training and development activities., • Flexible and adaptable to change to assist other services as required commensurate to grade., • Participate in appraisal, training, and development activities., • Be aware of and comply with Leeds City Council policies and procedures., • Be aware of and support difference and ensure equality for all working in an anti‑discriminatory manner, upholding, equality & diversity policies of Leeds City Council., • Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person., • The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters., • Motivation and commitment to a 24/7 service., • Be able to prioritise workload and to display the flexibility to work alone on own initiative while able to tolerate frequent interruptions., • Be able to plan, deliver and identify appropriate training for staff., • Ability to assist the Operational Manager and Service Manager with the development of the service., • Ability to signpost to a range of services., • Ability to communicate effectively both verbally and in writing with colleagues and members of the public., • Ability to identify customers at risk of harm in line with Safeguarding Adults policy and procedure., • Ability to work with customers in their own homes in a sensitive and appropriate way., • Ability to provide a flexible and responsive service., • Ability to use low level electrical equipment., • Ability to use a word processing programme, in particular Micro Soft Office packages as well as other computer applications used by the council., • Ability to devise and maintain both manual and computerised record systems., • Ability to provide training on a one-to-one basis or in groups., • Ability to manage the disaster recovery plan., • Ability to action and manage the Business Continuity plan., • Knowledge required., • Knowledge of Safeguarding Adults procedures., • Knowledge and understanding of the needs of people experiencing barriers to independent living., • Knowledge and an awareness of support services available to disabled people and carers of all ages., • Knowledge and an awareness of the need for financial and stock control procedures in a large organisation., • Knowledge of the Council's financial regulations and procurement requirements., • Knowledge of Telecare Solutions., • Knowledge of Leeds City Council's Compliments and Complaints Policy., • Experience required., • Experience of attending meetings, at varying levels and presenting information in various formats., • Experience of communicating effectively and positively with a variety of people., • Experience of using computerised information recording systems., • Experience of working with staff from various agencies., • Experience of working with customers with a range of needs., • Up-to-date, valid UK driving licence and able to drive a manual car., • It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates., • Desirable Knowledge., • Of Social Alarm services and Telecare / Preventative Technology., • Of how basic electrical and wireless telephony alarm systems operate., • Desirable Experience., • Experience of managing a 24-hour service., • Experience of response centre call handling., • Experience of working with low level electrical equipment., • Experience of working with disabled people and carers., • Experience of delivering training / information sessions., • Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. A competitive salary and annual leave entitlement plus statutory holidays., • Membership of the West Yorkshire Pension Fund with generous employer contributions., • A clear career pathway and continuing professional development opportunities., • A range of staff benefits to help you boost your wellbeing and make your money go further. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. #J-18808-Ljbffr

Confident using Microsoft 365 tools (Word, Excel, Outlook) and able to quickly learn new systems, including AI assistants. You'll be a friendly face at Leeds Branch when customers come into branch, assisting with all branch‑based products and services. You will complete daily admin tasks such as b