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Senior Audit Manager – Leatherhead, Surrey | £75,000 – £90,000 + Comprehensive Benefits PackageHybrid Working | Flexible Working | Senior Client Exposure \n A Senior Audit Manager opportunity in Leatherhead, Surrey offering London-quality client work, complex audit assignments and advisory exposure, without the daily commute. \n This role sits within an award-winning independent Accountancy and Tax practice with a strong client-focused culture and an exceptional portfolio of privately owned, entrepreneurial and international clients. The work is technically interesting, commercially varied and well-suited to an experienced audit professional who wants senior-level responsibility, Partner access and long-term career progression. \n Fletcher George is delighted to be supporting this appointment. The firm continues to enjoy significant success while retaining its independence, relationship-led approach and strong commitment to client service. \n Clients include entrepreneurial business owners, substantial privately owned groups, international organisations, high-net-worth individuals and businesses operating across sophisticated sectors including technology, financial services, property development, luxury retail, media and motorsport. \n Many of the assignments are complex and advisory-led, offering a breadth and depth of experience which is rare to find outside London. \n The Opportunity \n Working closely with the Audit Partners and Directors, you will take responsibility for a diverse portfolio of audit clients ranging from owner-managed businesses through to large and complex groups. \n Alongside statutory audit assignments, you will also have the opportunity to become involved in advisory and project-based work, including due diligence, investigations, valuations and complex financial reporting projects. \n This is a senior client-facing audit role offering regular access to business owners, Boards and senior decision-makers. It would suit an experienced Audit Senior Manager, Audit Manager or senior audit professional who enjoys both technical audit delivery and wider commercial advisory work. \n Key Responsibilities \n\n • Managing a varied portfolio of audit clients across a range of sectors\n, • Leading audit planning, risk assessment and delivery from inception through to completion\n, • Acting as a key point of contact for clients and providing commercial and accounting support\n, • Working closely with Partners and Directors on client engagements and strategic matters\n, • Reviewing statutory financial statements prepared under UK GAAP, FRS 102 and IFRS\n, • Ensuring audits are delivered efficiently while maintaining high technical standards\n, • Supporting quality control initiatives and continuous improvement projects\n, • Managing, mentoring and developing junior team members\n, • Contributing to business development activity, proposals and new client opportunities\n, • Participating in wider advisory assignments, including due diligence, investigations and valuations\n\n\n, • Managing a varied portfolio of audit clients across a range of sectors\n, • Leading audit planning, risk assessment and delivery from inception through to completion\n, • Acting as a key point of contact for clients and providing commercial and accounting support\n, • Working closely with Partners and Directors on client engagements and strategic matters\n, • Reviewing statutory financial statements prepared under UK GAAP, FRS 102 and IFRS\n, • Ensuring audits are delivered efficiently while maintaining high technical standards\n, • Supporting quality control initiatives and continuous improvement projects\n, • Managing, mentoring and developing junior team members\n, • Contributing to business development activity, proposals and new client opportunities\n, • Participating in wider advisory assignments, including due diligence, investigations and valuations\n\n About You \n You will be ACA, ACCA or equivalent qualified and currently operating in a senior audit role within an accountancy practice. \n You may already be working as a Senior Audit Manager, Audit Manager, Audit & Accounts Senior Manager or Audit Associate Director, and you will be looking for a role which offers greater client exposure, technical challenge and long-term career development. \n You will bring: \n\n • Extensive experience managing statutory audit assignments\n, • Strong technical knowledge of UK GAAP, FRS 102 and IFRS\n, • Experience managing a varied audit portfolio\n, • Excellent client relationship and stakeholder management skills\n, • Commercial awareness and the ability to provide practical business advice\n, • Strong leadership, delegation and team development skills\n, • Excellent communication and project management skills\n, • A proactive, hands-on and collaborative approach\n, • The ability to work independently while supporting the wider audit team\n\n Exposure to transaction support, due diligence or other advisory-led assignments would be advantageous, although not essential. \n Salary and Benefits \n\n • Salary guide set by Fletcher George of £75,000 – £90,000, depending on experience\n, • Hybrid and flexible working arrangements\n, • Comprehensive benefits package\n, • Exposure to an exceptional and varied client portfolio\n, • Opportunity to work closely with highly experienced Partners and Directors\n, • Advisory and project-based work alongside statutory audit assignments\n, • Genuine long-term career progression opportunities\n, • Modern offices and an excellent working environment\n, • Supportive, independent accountancy practice environment\n\n Location \n The role is based in Leatherhead, Surrey and is easily accessible from across Surrey and South West London, including Guildford, Epsom, Cobham, Esher, Weybridge, Woking, Reigate, Dorking, Kingston, Sutton, Croydon and South West London. \n For audit professionals currently commuting into Central London, this opportunity offers access to a genuinely impressive client portfolio, complex assignments and direct exposure to Partners and business owners, while allowing you to work closer to home. \n Next Steps \n Please apply now or contact Fletcher George for a confidential discussion about this Senior Audit Manager job in Leatherhead, Surrey. \n We would be pleased to discuss this opportunity, the wider Surrey and South West London audit market, and how this role could support your longer-term career plans. \n Applicants must have the unrestricted right to work in the UK. \n

\n Description\n Insurance, Consulting and Technology (ICT) Technology is a dedicated software business within the broader WTW group and the world's leading provider of analytics and actuarial modelling software to the insurance industry. \n The Senior Director of Service Delivery is a senior leadership role within ICT Technology, accountable for defining and delivering a best-in-class service capability across ICT's diverse portfolio of software and technology-enabled services. \n The role owns the end-to-end client service experience; from service desk and incident management through to client assurance and service improvement, ensuring service outcomes are high-quality, consistent, and commercially effective. \n This role operates at the intersection of product, client engagement, and service operations. It leads a global, multi-disciplinary service management delivery function and acts as the senior client-facing leader for service delivery, representing the function in key client relationships, executive escalations, and senior stakeholder engagements. \n The Role \n Service Strategy & leadership. \n \n • \n Define and execute the service strategy across ICT's product portfolio, ensuring service delivery, client experience, and commercial priorities are aligned. \n • \n Set the operating model direction for the service function, balancing client demand, cost-to-serve, and continuous improvement. \n • \n Lead cross-regional service teams (UK, Manila, Mexico, Japan etc) with clear accountability, succession planning, and a high-performance culture. \n • \n Own the translation of regulatory expectations into service design and controls, embedding compliance into day-to-day service delivery (including resilience, reporting and third-party management). \n • \n Champion a client-centric service culture across product and engineering teams, ensuring service considerations are embedded in product lifecycle decisions; including service introduction, support and operational model design, and ongoing evolution. \n • \n Contribute as a senior member of the ICT Technology team, providing service and operational perspective to broader business decisions. \n • \n Support broader initiatives (e.g. regulatory compliance, transformation, tooling, and commercial models etc) leveraging domain expertise. \n \n Service delivery & performance. \n \n • \n Own end-to-end service performance across all ICT products, covering service desk, incident management, problem management, and escalation handling as well as further ITIL service processes. \n • \n Establish, track, and drive performance against KPIs and SLAs, maintaining operational discipline and data-led management. \n • \n Lead major incident management for complex, high-impact client issues, including executive-level communication, resolution governance, and post-incident review. \n • \n Ensure consistent service quality across differing product stacks, support models, and client expectations across all geographies. \n \n Client Service Management & Assurance \n \n • \n Function as the senior client-facing leader for service delivery, owning service representation in key client relationships through the support of the product stacks and their teams including service reviews and escalations. \n • \n Own the client-facing service model: service review cadences, reporting, SLA governance, and escalation handling. \n • \n Lead the development of coordinated client transparent service and incident communications \n • \n Ensure consistent, high-quality client communication for incidents, planned maintenance, and service performance, building trust and supporting client retention and growth. \n \n Service tooling and reporting \n \n • \n Define and own the ITSM tooling strategy, ensuring platforms support scalable, consistent service delivery across products and regions. \n • \n Define and evolve service data, reporting, and client transparency capabilities, ensuring cross-product visibility and actionable insight for internal and client decision-making. \n • \n Drive standardisation and optimisation of ITSM tooling, automation, and self-service capability across the function. \n • \n Identify and adopt AI-assisted capabilities (e.g., intelligent triage, predictive incident detection, automated resolution workflows) to improve service efficiency and quality. \n • \n Manage ITSM and service tooling vendor relationships, including contract oversight and performance management. \n \n Service Transition & Operational Readiness \n \n • \n Lead end-to-end service transition for new products and major launches, ensuring operational readiness across service, and client-facing service teams prior to go-live. \n • \n Define and embed standardised transition frameworks covering support model design, SLAs, documentation, tooling configuration, and knowledge transfer. \n • \n Coordinate cross-functional readiness to ensure capability, capacity, and governance are in place to support stable day-one and ongoing operations. \n • \n Act as the service function's voice in product development and launch planning, ensuring supportability requirements are defined and met before release. \n \n Continuous service improvement & transformation \n \n • \n Define and lead the service improvement agenda, prioritising initiatives based on client impact, operational performance, and commercial outcomes. \n • \n Drive cross-product standardisation and maturity uplift to ensure consistent service practices, controls, and client experience. \n • \n Benchmark service practices against ITIL and industry standards, identifying and closing maturity gaps. \n • \n Embed a data-led improvement culture, using service metrics, client feedback, and trend analysis to drive decisions and demonstrate progress. \n \n People Leadership & Talent Development \n \n • \n Lead, develop, and inspire a global, multi-disciplinary service management function, creating an environment of high performance, accountability, and continuous learning. \n • \n Define the organisational structure and workforce plan for the service function, ensuring appropriate capability, capacity, and geographic coverage. \n • \n Build clear career pathways and development opportunities to attract, retain, and grow talent across the function. \n • \n Manage succession planning for key roles, ensuring organisational resilience and leadership continuity. \n • \n Drive high levels of employee engagement and satisfaction, fostering an inclusive and collaborative team culture across global locations. \n \n Commercial & Cost-to-Serve \n \n • \n Own the service function's OPEX budget, managing cost-to-serve across service operations and balancing efficiency with client experience. \n • \n Optimise resource allocation across onshore/offshore delivery models, coverage structures, and FTE planning. \n • \n Provide input into commercial models, pricing constructs, and contractual service terms, ensuring alignment between service capability, risk, and margin. \n • \n Support sales, RFP, and client negotiations where service delivery is a differentiator, providing commercial and operational insight. \n \n Headlines success measures: \n \n • \n Client Impact: Improved CSAT and NPS; reduced escalation rates; strong client retention. \n • \n Quality: Increased service management maturity; improved quality of support, service data, and client communications; high employee satisfaction (ESAT). \n • \n Time & Budget: On time delivery of transformation, achieving people and project OPEX targets, and supporting wider ICT revenue, margin, and retention targets etc. \n • Assurance: Improved client assurance outcomes, audit readiness, regulatory compliance posture, and transparency of service performance.\n, • Efficiency: Exceed client incident SLAs, reduced resolution times etc.\n Qualifications\n What you’ll bring \n Essential \n • Significant experience in service management or service delivery leadership roles within a B2B software or technology services organisation. \n • Proven track record leading a multi-location, global service management function of 50+ people. \n • Demonstrated experience managing and improving service delivery and client support operations, with strong ITSM knowledge and practice (ITIL Managing Professional or equivalent level of practical knowledge). \n • Strong client-facing leadership capability, with experience representing service delivery at executive and C-suite level. \n • Highly data-driven, with the ability to translate service metrics into actionable insight, decisions, and improvement plans. \n • Commercially astute, with the ability to understand and influence the commercial impact of service decisions. \n • Demonstrated ability to lead and develop high-performing teams in a global, matrixed organisational environment. \n • Strong decision-making and critical thinking skills, with a proactive and strategic mindset. \n • Experience leading complex cross-functional programmes and continuous improvement initiatives. \n • Experience driving organisational change and building a culture of continuous improvement. \n Highly Desirable \n • Experience in insurance, financial services, or regulated B2B software markets. \n • Familiarity with relevant regulatory frameworks affecting software service delivery (e.g., DORA, FCA operational resilience requirements). \n • Experience adopting AI/automation within service operations. \n • ITIL Managing Professional or ITIL Strategic Leader certification. \n • Bachelor’s degree in business administration, Management, Information Technology, or a related field; MBA is an advantage. \n What we offer \n Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. \n We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. \n Equal Opportunity Employer \n We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com. \n (ICTTECH CS2026_05R) \n #J-18808-Ljbffr

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an ambitious individual to join our team as Associate Director, working together with colleagues to define, manage and achieve divisional business targets. You’ll lead the day-to-day management of a portfolio of complex trust and corporate structures for Family Office ultra-high net worth key clients, supported by junior team members. Working both independently and as a senior point of support for the team, you’ll guide and oversee junior Trust Relationship Managers (TRMs) in managing succession‑planning structures for Global Private Banking (GPB) clients, often involving international families, large multi‑entity structures and diverse asset types. You’ll ensure relationship management is consistently high quality and well connected with GPB Global Relationship Managers and GPB Market Heads. You’ll also contribute to wider team delivery, providing support on projects and helping with management activities, revenue oversight and key indicators (KIs) as required. As an HSBC employee in CIIOM, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all CIIOM based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. • Grow the overall profitability of the client portfolio and the wider team by enhancing and deepening existing client relationships to capture new opportunities for TFS globally, • Assist with new trust opportunities referred into TFS for the Family Office Team and support TRMs to enable their on‑boarding into TFS, • Ensure that the relationships are managed within HSBC’s risk management framework and that TRMs carry out their roles with due regard to this framework as well as the wider regulatory environment and all relevant laws, • Embed and promote a strong risk management, conduct and grow safely culture, • Assist with developing, retaining and recruiting key talent within TFS, • Provide technical guidance and support to more junior team members and ensure structure specific risks are mitigated as appropriate through engagement with internal stakeholders both locally and globally as well as engaging with third party tax and legal advisors, • Identify enhanced ways of working to improve client experience and operational efficiency, • Act as ‘A’ authorised signatory (or equivalent), • Demonstrate effective work and client and people management skills in relation to the daily management of the workload, including when the role holder or team may be under pressure to complete a number of competing time‑sensitive priorities, • Demonstrate ability to correspond and interact effectively with all levels of seniority within the Group, • Demonstrate ability to manage conflicting priorities effectively - both one’s own and those of the team to ensure adherence to both internal and external deadlines, • Knowledge of trust and company administration at as supervisory level, • Ideally a holder of “Table 4” qualification as well as STEP Diploma or other qualification relevant to trust and company administration, • High degree of familiarity with the Jersey regulatory environment including in-depth knowledge of AML and CFT requirements, • A highly effective communicator at all levels, including at Senior Management, with the ability to drive positive outcomes through strong negotiation and leadership skills, • Tax knowledge being advantageous with the ability to successfully manage projects and communicate progress as well as challenges and solutions, • Capability to understand, explain and resolve a wide range of technical issues, with strong attention to accuracy and detail, • Ability to work effectively and accurately under pressure Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com #J-18808-Ljbffr

Shape the Future of our cities and environments. The Design & Advanced Technology (D&A) Practice of AtkinsRéalis is seeking a highly experienced and commercially minded Aviation Technical Director to play a key role in the continued growth of our UK based Airports Team as well as UK and international aviation portfolio. This is a strategic leadership role for an individual who combines technical excellence in project delivery with a passion for client engagement, international work, and opportunity development. The successful candidate will lead the design and delivery of complex aviation projects across the UK, including Heathrow, Gatwick, Dublin, and Manchester airports, while also working closely with our International Aviation Director and Market Directors to strengthen our presence in Europe, the Middle East, and other emerging regions. The candidate will play a key role in identifying, securing, and delivering high-profile local and international opportunities, and supporting the continued growth of our aviation portfolio. In addition, this role offers a significant opportunity to shape and expand our established team of experienced Airfield Planners and Airport Civil Engineers, ensuring we are well positioned to deliver a growing portfolio of global projects. A central focus will be on strengthening capability and capacity within the team while maintaining the high standards of technical excellence and delivery for which we are recognised. This role is ideally suited to someone who is currently operating at Director level or who has a proven track record of project delivery, technical assurance and work winning and is looking for greater involvement in business growth opportunities and leadership influence. It is a leadership position where your input will directly impact the direction of the business while also remaining involved in project delivery and shaping teams. Being a Technical Director with us involves UK wide travel. We offer hybrid working which involves 3 days per week travel/office based. This position is ideally based at either our London or Epsom office to support the existing team but can also be based at our Manchester office for the right candidate. As an Aviation Technical Director, the successful candidate would have the following responsibilities: Project Leadership & Design Oversight • Providing strategic leadership on complex UK and international airport commissions, acting as Project Director or Technical Lead as appropriate., • Lead and oversee the design delivery of major aviation projects from concept through to completion., • Provide quality assurance and technical governance to ensure project delivery excellence., • Act as a technical design authority, guiding teams while maintaining appropriate involvement in delivery., • Balance hands‑on engagement with strategic oversight, adapting involvement based on project needs. Team Leadership & Capability Growth • Overseeing project demand forecasting, identifying team capability and capacity gaps, and capability development of existing teams, ensuring successful and consistent project delivery., • Lead, mentor, and develop aviation design teams and build a strong succession pipeline., • Support the growth and expansion of the team, including integration of established teams., • Foster a collaborative, high‑performing design culture., • Oversee the growth and direction of the airports team, recommending and driving improvements to processes, services, and technical practices while ensuring robust engineering governance is consistently upheld. Client Engagement & Relationship Management • Build and maintain strong relationships with key aviation clients and stakeholders., • Represent the business in senior level meetings and project discussions., • Play a visible leadership role in delivering client satisfaction and repeat business., • Act as a trusted advisor to airport operators, regulators, and stakeholders, building long‑term client relationships and repeat business. International Growth & Business Development • Support the identification, pursuit, and securing of international aviation opportunities., • Contribute to bids, proposals, and strategic positioning in new markets., • Play a key role in taking projects from opportunity through to successful delivery., • Support the growth of the aviation pipeline both in the domestic UK-I market and internationally., • Play a central role in work winning and business development, including shaping opportunity pipelines, leading bids and tenders, and supporting market strategy. The ideal candidate would be a well‑rounded and versatile individual who exemplifies the following key skills and attributes: Experience & Expertise • A relevant degree (or equivalent), with a postgraduate qualification in air transport or a related field desirable, and professional membership of a relevant institution., • Extensive professional experience in airport planning or airfield civil engineering, with strong understanding of airfield planning, surface access, airfield or highways pavement design, and airport infrastructure design, ideally within a consultancy., • Proven track record of leading large, complex multidisciplinary aviation projects delivering high quality outcomes on time and within budget. Leadership & Commercial Skills • A clear track record of successful client relationship management, including leading bids, winning work, and growing client accounts., • Strong commercial awareness with experience shaping winning proposals and driving practice or business growth., • Proven ability to operate effectively at senior client and stakeholder level, influencing decision‑making and managing risk. Personal Attributes • Comfortable working in a fast‑paced consultancy environment with a strong sense of accountability and ownership., • Comfortable operating at both strategic and technical levels., • Collaborative leader demonstrating strong communication skills, with the ability to convey complex ideas with clarity. Meet some but not all of the criteria? We’d still love to hear from you! Please submit your CV along with a cover letter letting us know your motivation for applying and highlighting how your skills and experience align with the role. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. We’re AtkinsRéalis, a world‑class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We’re committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #DAT Employee Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. #J-18808-Ljbffr

Currie & Brown is one of the leading International physical asset management and construction consultancies, dedicated to advising clients worldwide with our expertise and experience in multiple sectors and services. We are differentiated by our people, innovation and reputation with a genuine global office network. Our people, from the first‑day apprentice to senior management make our business what it is today. Everybody in the Currie & Brown family, no matter how experienced they are, plays their own unique part in our success and have fun along the way. Currie & Brown is looking for a director of Quantity Surveying to lead our team in Jersey. The successful candidate will be part of a team of quantity surveyors covering all aspects of professional and project‑related building surveying across the private and public sector. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as a service provider, working to promote the company and services to potential new and existing clients. • Providing accurate cost advice and reporting, • Delivering projects, commissions and professional assignments, • Assuming a leading role in setting objectives and priorities, working as a proactive team player, • Maintaining effective communication to ensure all information is available for successful project completion; liaising with other managers to ensure efficient financial control, • Undertaking commercial management services with limited supervision, • Delivering all work outputs in an accurate and timely manner, • Managing a quantity surveying team and mentoring junior members of the team, • Contributing to achieving the targets of the five‑year plan and taking responsibility for P&L of cost management services, • Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to form strong working relationships, • Networking with clients and attending relevant events to promote Currie & Brown in Jersey, • Participating in business development, winning work and of the cost management service, • Taking a lead role in interfacing with clients and other consultants at all project stages, • Technical qualification in a construction‑related discipline, • Member of a relevant professional organisation, • Technical delivery experience gained within a construction consultancy, • Knowledge of local and commercial marketplace, • Experience of project delivery in public and private sectors, • Ability to run and deliver significant projects, • Good technical writing, client‑facing and communication skills, • Well‑organised, diligent, proactive, assertive and willing to work in a mutually supportive environment, • A team player with a ‘can‑do’ attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people’s futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage – providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives. We are a truly independent business where our people are empowered to make quick, agile decisions that drive real impact. As part of Sidara, we collaborate directly with some of the world’s brightest partner brands in our industry, offering exciting opportunities to innovate and grow. #J-18808-Ljbffr

Recruit4Staff is proud to be working with their client, a leading UK designer & manufacturer, in their search for a permanent Business Development Manager to work in their Shrewsbury head office. What our client is offering for the successful Business Development Manager: Salary: Up to £55,000 plus £5,000 Car Allowance (realistic uncapped OTE £80,000 - £100,000+) Hours of work: 8:00am – 5pm Monday to Friday Permanent Position Opportunity and Autonomy to shape and lead the commercial growth strategy of an ambitious, expanding business. Clear career progression towards Commercial Director or Growth Director level. Pension Contribution 25 days annual leave plus bank holidays. The Role - Business Development Manager; Identify, develop and secure new business opportunities within the Facilities Management, Hard FM and Building Services sectors. Develop and implement business development strategies to drive sustainable revenue growth. Build and maintain strong relationships with key decision-makers, including Facilities Managers, Estates Directors, Property Managers and Procurement teams. Generate new business through proactive prospecting, networking, referrals and relationship-led sales activity. Manage the full sales lifecycle from initial engagement through to proposal, negotiation and contract award. Collaborate with operational, estimating and bid teams to develop commercially competitive solutions for prospective clients. Maintain an accurate sales pipeline, CRM records and revenue forecasts, providing regular reports to senior management. Identify market trends, competitor activity and emerging opportunities to support business growth. Represent the business at networking events, industry exhibitions and client meetings to strengthen brand presence and generate new opportunities. Work closely with senior leadership to shape commercial strategy and contribute to the ongoing development of the business. What our client is looking for in an Business Development Manager; Proven success in winning new business within the Facilities Management, M&E or Building Services sectors - ESSENTIAL Can demonstrate ownership of full sales life-cycle from identification to onboarding - ESSENTIAL Strong commercial awareness with the ability to identify profitable growth opportunities - ESSENTIAL Excellent communication, negotiation and relationship-building skills- ESSENTIAL A self-motivated and entrepreneurial approach, with the ability to work independently and take ownership of business growth - ESSENTIAL Strong organisational skills with experience using CRM systems and producing accurate sales forecasts and pipeline reports - ESSENTIAL A full UK driving licence and willingness to travel as required - ESSENTIAL Existing relationships within the Healthcare, NHS, Life Sciences or Commercial Property sectors - DESIRABLE Experience selling into regulated or multi-site environments - DESIRABLE An established network of Facilities, Estates or Property professionals - DESIRABLE Experience working within a growing SME where success has been driven by proactive business development rather than inherited accounts or framework agreements - DESIRABLE Key skills or similar Job titles as the Business Development Manager: Business Development Manager, Senior Business Development Manager, Head of Business Development, Business Development Director, Head of Growth, Growth Director, Commercial Manager, Commercial Business Development Manager, FM Business Development Manager, Facilities Management Business Development Manager, Hard FM Business Development Manager, Technical FM Business Development Manager, M&E Business Development Manager, Building Services Business Development Manager, Business Development Lead, New Business Manager, Strategic Business Development Manager, National Business Development Manager, Regional Business Development Manager, Technical Sales Manager (Building Services), Technical Sales Manager (M&E), Head of Commercial Development, Commercial Lead, Growth Manager The Electrical Site Manager position is commutable from: Shrewsbury, Telford, Welshpool, Oswestry, Ellesmere, Wolverhampton, Shropshire, Cheshire, West Midlands, Wrexham, Crewe, Stoke, Stafford, Whitchurch, Cannock, Kidderminster, Newtown, Birmingham, Dudley For further information about this and other positions, please apply now This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TPBN1_UKTJ

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You’ll join a collaborative and inclusive team where you’re supported to grow your skills, explore new opportunities, and contribute from day one. You’ll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. The Associate Director appointment is a newly created role supporting both our central London and Sutton offices (a hybrid role, 1-2 days per week in each location). Supporting the financial planning team and contributing towards our stretching growth plans. You will be part of a growing team of planners and associated support staff. Whilst the team have a significant number of existing clients to deliver a high‑quality service to, an equally important part of the role will be to provide a local market presence and to focus on winning new clients. • Bring or develop a presence in the local marketplace and have a plan of how to win new clients., • Comply with the Training and Competence Scheme of Forvis Mazars Financial Planning., • Management of a portfolio of existing financial planning clients, ensuring that planning opportunities are identified and, where appropriate, pursued., • Provide appropriate financial planning advice to Forvis Mazars LLP and externally referred clients., • Collaborate on the growth of the Milton Keynes business alongside the Forvis Mazars LLP wider business., • Maintain an up‑to‑date technical knowledge of personal tax and financial planning and related matters., • Diploma qualified as a minimum, ideally Certified Financial Planner or Chartered Financial Planner., • Holds strong financial planning experience., • Evidence of ability to generate new work from new clients found externally to an existing client book., • Ability to proactively manage existing client relationships and to develop new relationships. Apply now and join us at Forvis Mazars! At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity creates better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio‑economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters. #J-18808-Ljbffr

Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.Job Details:Reporting to the SVP and Managing Director EMEA, the Senior Director EMEA Business Development ITS will serve on the leadership team to drive the growth of the organization.Responsibility includes opening new markets and developing and implementing sales and marketing strategies within the region. This role is responsible for identifying, advocating, and pursuing business development opportunities related to business growth within the EMEA ITS market. Working within the EMEA leadership team incorporating operations, solutions, commercial, bids & proposals, the responsibility is to both retain and grow our existing customer base as well as lead on numerous large new opportunities and tenders, with the backing of the larger Cubic global team. This role typically works under limited supervision and direction and will regularly exercise discretionary and substantial decision-making authority. An entrepreneurial mind-set is critical. The candidate must be able to demonstrate a track record of winning and closing business within transportation.Essential Job Duties and Responsibilities:Leads country focused business development leaders within the EMEA region, with a specific focus on the ITS businessDevelop employee engagement and communication strategies to shape and build the CTS EMEA culture.Hire and develop talent to meet the needs of the business. Provide a clear vision, direction on goals and outcomes fostering a culture of ownership and accountability. Provide regular feedback and manage performance to achieve individual and team goals. Responsible for building a pipeline of talent to leadership succession.Develops and executes business plan related goals including revenue, bookings and profit.Develops strategic business and political relationships with Ministers, regional transport authorities, regional political leaders, treasury, etc.Drive digital marketing strategy, leveraging channels, tools and social media to develop new business.Develops and executes opportunity specific capture plans and strategies to ensure customer engagement is being performed based on best practice.Influences to ensure the right level of internal support is obtained to place Cubic in a leading position, maintaining a productive relationship with the business and engineering teams.Develops thought leadership-issues white papers to position Cubic as a leader in the EMEA region.Contract revenue/values between $5m - $100m.Exemplar CRM administration discipline (Salesforce), performing appropriate, accurate and realistic reporting and forecasting utilizing CRM data – leading by example.Helps oversee the timely production and compilation of quality written submissions for pre-qualification documents and tender quality statements.Ensures our solutions and product teams have access to clients and market influencers such as consultants.Improves competitive position by recommending new applications of systems, providing information on the technical development of systems and assisting in program planning.Maintains a thorough understanding of products, price to win, competition, market forces and customer needs in transportation.Comply with Cubic’s values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.Minimum Job Requirements:Essential:Proven success in leading teams.Experience in successfully winning and growing business in transportation.Have an established contact and relationship base within the road transportation industry at all levels.Complete understanding of the Integrated Traffic Solutions and Traffic Management stakeholders and the industry standards & requirements by sales channel (Safety, Enforcement, Management, Control, Back Office, Communication, Surveillance, Signage)Thorough understanding of Home Office and industry hardware requirements (Camera’s, Barriers, Signage, CCTV, Communication Systems, Roadside Control, PA Systems)HSE Roadside Repair guidance, Highways Electrical Registration Scheme, GG 104 Framework NRSWA, TMP Guidelines experience/knowledgeExperience working with Adaptive traffic signal control systems, Traffic analytics and AI-driven optimization platforms, V2X / connected vehicle infrastructure, Smart corridor and smart city initiatives, Cloud-based transportation management platformsExperience in selling services, systems and/or products and recording data in Salesforce or similar toolExperience in securing large contract sales.Evidence of significant deal closure (likely to be multi-million dollar value deals) with system and service elementsAccount Management experience.Complex sales management experience with cross-functional teamsAbility to manage capture teams.Experience building and maintaining client relationships.Deal shaping and negotiation skills.Computer literacyDesirable:Project/Program management experienceIndustry experienceSales methodology training such as Shipley or Miller HeimanExpert knowledge of the public transportation sector in generalEducation and qualificationsEssential:Qualifications in Marketing, Engineering or Management or Marketing or equivalent relevant on the job experiencePersonal QualitiesStrong customer focus, ability to build trusted and lasting relationships.Good listening skills and empathyAbility to prioritize work, complete multiple tasks and work under deadlines.Ability to make substantial decisions without supervisionMust have excellent interpersonal and negotiation skills with a keen business and technical awarenessMust be self-motivated, creative and have the ability to work closely in a team environment with other departments and individuals at all levels in the organizationExtensive travel required - May be required to travel domestically and internationally and work off hours, in-line with customer requirementsPositive attitude with the ability to embrace changeThe description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.Worker Type:EmployeeWe are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law. #J-18808-Ljbffr

Insurance, Consulting and Technology (ICT) Technology is a dedicated software business within the broader WTW group and the world's leading provider of analytics and actuarial modelling software to the insurance industry. The Senior Director of Service Delivery is a senior leadership role within ICT Technology, accountable for defining and delivering a best-in-class service capability across ICT's diverse portfolio of software and technology-enabled services. The role owns the end-to-end client service experience; from service desk and incident management through to client assurance and service improvement, ensuring service outcomes are high-quality, consistent, and commercially effective. This role operates at the intersection of product, client engagement, and service operations. It leads a global, multi-disciplinary service management delivery function and acts as the senior client-facing leader for service delivery, representing the function in key client relationships, executive escalations, and senior stakeholder engagements. • Define and execute the service strategy across ICT's product portfolio, ensuring service delivery, client experience, and commercial priorities are aligned., • Set the operating model direction for the service function, balancing client demand, cost-to-serve, and continuous improvement., • Lead cross-regional service teams (UK, Manila, Mexico, Japan etc) with clear accountability, succession planning, and a high-performance culture., • Own the translation of regulatory expectations into service design and controls, embedding compliance into day-to-day service delivery (including resilience, reporting and third-party management)., • Champion a client-centric service culture across product and engineering teams, ensuring service considerations are embedded in product lifecycle decisions; including service introduction, support and operational model design, and ongoing evolution., • Contribute as a senior member of the ICT Technology team, providing service and operational perspective to broader business decisions., • Support broader initiatives (e.g. regulatory compliance, transformation, tooling, and commercial models etc) leveraging domain expertise., • Own end-to-end service performance across all ICT products, covering service desk, incident management, problem management, and escalation handling as well as further ITIL service processes., • Establish, track, and drive performance against KPIs and SLAs, maintaining operational discipline and data-led management., • Lead major incident management for complex, high-impact client issues, including executive-level communication, resolution governance, and post-incident review., • Ensure consistent service quality across differing product stacks, support models, and client expectations across all geographies., • Function as the senior client-facing leader for service delivery, owning service representation in key client relationships through the support of the product stacks and their teams including service reviews and escalations., • Own the client-facing service model: service review cadences, reporting, SLA governance, and escalation handling., • Lead the development of coordinated client transparent service and incident communications, • Ensure consistent, high-quality client communication for incidents, planned maintenance, and service performance, building trust and supporting client retention and growth., • Define and own the ITSM tooling strategy, ensuring platforms support scalable, consistent service delivery across products and regions., • Define and evolve service data, reporting, and client transparency capabilities, ensuring cross-product visibility and actionable insight for internal and client decision-making., • Drive standardisation and optimisation of ITSM tooling, automation, and self-service capability across the function., • Identify and adopt AI-assisted capabilities (e.g., intelligent triage, predictive incident detection, automated resolution workflows) to improve service efficiency and quality., • Manage ITSM and service tooling vendor relationships, including contract oversight and performance management., • Lead end-to-end service transition for new products and major launches, ensuring operational readiness across service, and client-facing service teams prior to go-live., • Define and embed standardised transition frameworks covering support model design, SLAs, documentation, tooling configuration, and knowledge transfer., • Coordinate cross-functional readiness to ensure capability, capacity, and governance are in place to support stable day-one and ongoing operations., • Act as the service function's voice in product development and launch planning, ensuring supportability requirements are defined and met before release., • Define and lead the service improvement agenda, prioritising initiatives based on client impact, operational performance, and commercial outcomes., • Drive cross-product standardisation and maturity uplift to ensure consistent service practices, controls, and client experience., • Benchmark service practices against ITIL and industry standards, identifying and closing maturity gaps., • Embed a data-led improvement culture, using service metrics, client feedback, and trend analysis to drive decisions and demonstrate progress., • Lead, develop, and inspire a global, multi-disciplinary service management function, creating an environment of high performance, accountability, and continuous learning., • Define the organisational structure and workforce plan for the service function, ensuring appropriate capability, capacity, and geographic coverage., • Build clear career pathways and development opportunities to attract, retain, and grow talent across the function., • Manage succession planning for key roles, ensuring organisational resilience and leadership continuity., • Drive high levels of employee engagement and satisfaction, fostering an inclusive and collaborative team culture across global locations., • Own the service function's OPEX budget, managing cost-to-serve across service operations and balancing efficiency with client experience., • Optimise resource allocation across onshore/offshore delivery models, coverage structures, and FTE planning., • Provide input into commercial models, pricing constructs, and contractual service terms, ensuring alignment between service capability, risk, and margin., • Support sales, RFP, and client negotiations where service delivery is a differentiator, providing commercial and operational insight., • Client Impact: Improved CSAT and NPS; reduced escalation rates; strong client retention., • Quality: Increased service management maturity; improved quality of support, service data, and client communications; high employee satisfaction (ESAT)., • Time & Budget: On time delivery of transformation, achieving people and project OPEX targets, and supporting wider ICT revenue, margin, and retention targets etc., • Assurance: Improved client assurance outcomes, audit readiness, regulatory compliance posture, and transparency of service performance., • Efficiency: Exceed client incident SLAs, reduced resolution times etc., • Significant experience in service management or service delivery leadership roles within a B2B software or technology services organisation., • Proven track record leading a multi-location, global service management function of 50+ people., • Demonstrated experience managing and improving service delivery and client support operations, with strong ITSM knowledge and practice (ITIL Managing Professional or equivalent level of practical knowledge)., • Strong client-facing leadership capability, with experience representing service delivery at executive and C-suite level., • Highly data-driven, with the ability to translate service metrics into actionable insight, decisions, and improvement plans., • Commercially astute, with the ability to understand and influence the commercial impact of service decisions., • Demonstrated ability to lead and develop high-performing teams in a global, matrixed organisational environment., • Strong decision-making and critical thinking skills, with a proactive and strategic mindset., • Experience leading complex cross-functional programmes and continuous improvement initiatives., • Experience driving organisational change and building a culture of continuous improvement., • Experience in insurance, financial services, or regulated B2B software markets., • Familiarity with relevant regulatory frameworks affecting software service delivery (e.g., DORA, FCA operational resilience requirements)., • Experience adopting AI/automation within service operations., • ITIL Managing Professional or ITIL Strategic Leader certification., • Bachelor's degree in business administration, Management, Information Technology, or a related field; MBA is an advantage. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com #J-18808-Ljbffr

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