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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

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  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £12.21–£14 hourly
    Part-time
    London

    Experienced Front of House Staff (Full Time) Independent Italian Restaurant – North London We are an established, busy independent Italian restaurant with a loyal local clientele. We are currently expanding our Front of House team and are looking for two experienced full-time staff members to join us on a long-term basis. This is a stable, permanent opportunity for professionals who take pride in hospitality and want responsibility within a structured team. The Role Running your own section confidently during service Opening and closing responsibilities (shared within the team) Delivering high standards of customer service Managing bookings and POS system confidently Supporting stock organisation and daily operations Working closely within a small, reliable team Maintaining calm and professionalism during busy services Essential Requirements Minimum 2 years restaurant experience Fluency in both Italian and English (essential) Strong communication and interpersonal skills Calm under pressure and solution-focused Professional attitude and reliability Available to work evenings and weekends Seeking a long-term, stable position What We Offer Full-time permanent contract £12.21-14.00 per hour (depending on experience) + tronc Guaranteed hours Stable rota planning with advance scheduling Paid training opportunities (Food Hygiene, First Aid, development) Supportive and respectful working environment Important We value professionalism, accountability and mutual respect within our team. Please apply only if you are genuinely seeking a stable, long-term role in hospitality. Please apply with your CV and a short paragraph explaining your experience and availability.

    Easy apply
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