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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
We are looking for a pool of fresh candidates to join our ever-growing team. We are a leading outsourcing company, specialising in customer acquisition and direct selling. This is a self-employed role. As a Sales Assistant, you’d be expected to deliver promote our clients through direct face-to-face marketing campaigns and in return gaining the opportunity to progress through the industry by acquiring new skills in Business to Business, Events and Residential environments. Our requirements include the following: . Excellent communication skills . Vibrant and confident individuals . Great interpersonal skills . Ability to self-motivate . Able to work independently and within a team . Eager to develop and learn new skills. . Age-either 18 or above The role will involve: . Representing our clients to the public with honesty and enthusiasm . Sales Acquisition – includes dealing with customers face to face . Answering questions for customers and tailoring the sales pitch to suit them . Working within an enthusiastic and vibrant team . Working towards collective team and individual targets . Meeting with customers to discuss different brands . Receive product training plus on-going guidance and support What we provide: · One to one mentoring . Weekly pay with bonus incentives · A fun and energetic work environment · Weekly social events and team building · Travel opportunities both national and worldwide – most recently a trip Poland! If you feel that the above criteria best suit you then send us over your CV and as we are looking for an immediate start, we will contact successful applicants on a first come first serve basis to arrange a first-round interview. Job Types: Monday-Saturday (Any 4-5 days from 10:30 am till 8:30 pm) Salary: 100% performance basis structure (High commission structure with average earnings from £450 to £550 per week on) Schedule: Work Location: Manchester and Liverpool offices (please specify the location you prefer)
As a marketing assistant focusing on distributing flyers and business cards to collect five-star reviews and increase visibility on Google, her role involves several key responsibilities: Flyer and Business Card Distribution: She will be responsible for physically distributing flyers and business cards in strategic locations frequented by the target audience. This could include busy shopping centers, community events, or relevant local businesses. Collecting Five-Star Reviews: Her task will involve encouraging satisfied customers to leave positive reviews on platforms like Google. This might entail reaching out via email, phone calls, or in-person interactions to request feedback and guide customers through the review process. Increasing Google Visibility: This aspect of her role requires her to employ various strategies to enhance the business's presence on Google. This could involve optimizing the Google My Business profile, ensuring accurate business information, responding to customer reviews promptly, and implementing SEO tactics to improve search rankings. Engaging with the Community: Building relationships with the local community is essential. She might attend local networking events, collaborate with other businesses, or participate in community outreach programs to raise awareness of the business and foster positive relationships. Enhancing Skills: In addition to her core responsibilities, she can dedicate time to further developing her marketing skills. This could involve online courses, workshops, or self-directed learning to stay updated on the latest marketing trends and techniques. Overall, her role as a marketing assistant is crucial for increasing brand visibility, fostering positive customer relationships, and ultimately driving business growth through effective marketing strategies.
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand at our flagship boutique in Knightsbridge. Immediate start, full time role The role will involve: - Providing general customer service - Processing customer orders in store - Ensuring daily targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply. Immediate start.
Job Overview: We are seeking enthusiastic individuals to join our team as Bar Staff. As a member of our team, you will play a vital role in providing excellent customer service and ensuring a positive experience for our guests. This position requires basic math skills, knowledge of food safety regulations, and a passion for hospitality. Duties: - Greet customers and take drink and food orders - Prepare and serve alcoholic and non-alcoholic beverages - Ensure the bar area is clean and well-stocked - Collect payment from customers and process transactions accurately - Maintain a friendly and welcoming atmosphere for guests - Adhere to all food safety and hygiene regulations - Assist with opening and closing duties as needed - Provide exceptional customer service by addressing customer inquiries and concerns -waiter/waitress service in the restaurant Qualifications: - Previous experience in a similar role is preferred - Basic math skills for handling cash transactions - Knowledge of food safety regulations and practices - Excellent time management skills to handle multiple tasks efficiently - Strong communication and interpersonal skills - Ability to work well in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service in a dynamic restaurant environment, we would love to hear from you. Join our team as Bar Staff and be part of creating memorable experiences for our valued customers.
We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Responsibilities: Greet patients in a warm and professional manner and assist them with check-in procedures Schedule appointments and confirm patient appointments via phone or email Answer phone calls and respond to inquiries from patients, doctors, and other staff members Verify insurance coverage and collect co-payments or payments for services rendered Maintain patient records and ensure accuracy of information in electronic health records (EHR) system Assist with administrative tasks, including filing, faxing, and scanning documents Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available Requirements: Previous experience in a medical or optical office setting preferred Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems Ability to multitask and work efficiently in a fast-paced environment Knowledge of vision insurance plans and medical terminology is a plus Benefits: Competitive salary and opportunities for advancement Comprehensive benefits package, including health insurance and retirement plans (for full-time employees) Paid time off and holiday pay Continuing education opportunities and training Positive and supportive work environment
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
We are looking for a pool of fresh candidates to join our ever-growing team. We are a leading outsourcing company, specialising in customer acquisition and customer service. As a Sales Assistant, you’d be expected to deliver a high level of customer service to clients and in return gaining the opportunity to progress through the industry by acquiring new skills in Business to Business, Events and Residential environments. Our requirements include the following: . Excellent communication skills . Vibrant and confident individuals . Great interpersonal skills . Ability to self-motivate . Able to work independently and within a team . Eager to develop and learn new skills. . Age-either 18 or above The role will involve: . Representing our clients to the public with honesty and enthusiasm . Sales Acquisition – includes dealing with customers face to face . Answering questions for customers and tailoring the sales pitch to suit them . Working within an enthusiastic and vibrant team . Working towards collective team and individual targets . Meeting with customers to discuss different brands . Receive product training plus on-going guidance and support What we provide: · One to one mentoring . Weekly pay with bonus incentives · A fun and energetic work environment · Weekly social events and team building · Travel opportunities both national and worldwide – most recently a trip to Dubai! If you feel that the above criteria best suit you then send us over your CV and as we are looking for an immediate start, we will contact successful applicants on a first come first serve basis to arrange a first-round interview. Job Types: Full-time, Part-time Salary: £400.00-£550.00 per week Schedule: 10 hour shift 8 hour shift Supplemental pay types: Bonus scheme Work Location: One location
Assistant Manager Urban Pubs and Bars Limited Assistant Manager - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
We are looking for a kitchen assistant that is able to complete daily tasks to aid in the kitchen but also has a passion for cooking and would like to progress the career ladder! Kitchen Assistant responsibilities: Carrying out basic cleaning tasks as fast as possible. Collecting and washing up pots and pans. Cleaning crockery & cutlery and ensuring food preparation sites are clean and ready. Aiding in cooking simple items e.g. Using the deep fryer Unloading equipment and food from deliveries. Ensuring the storeroom remains organised. Making sure work surfaces, floors and walls are always clean and sanitised. Learning to cook main dishes Favourable skills and experience: Ability to speak Italian Experience as a Kitchen porter Passion for cooking Sociable and friendly Ability to micro-manage tasks.
🌟 About Maison Vivienne Welcome to Maison Vivienne, where luxury meets sustainability. With a dedicated community of over 50,000 followers on Instagram, we specialize in offering exquisite preloved French fashion treasures from renowned brands like Hermes, Chanel, and Dior. Our mission goes beyond just fashion; we believe in curating collections that not only exude elegance and sophistication but also contribute to a more sustainable future. With each carefully selected piece, we aim to redefine luxury by offering timeless beauty that transcends trends, making every purchase a statement of style and sustainability. Are you passionate about fashion, social media, and content creation? Do you have a keen eye for style and love to express yourself through captivating written content? If so, we have the perfect opportunity for you! Maison Vivienne is seeking a dynamic and creative intern to join our team and assist with social media management, product uploads, and content writing. As an intern with us, you'll have the chance to immerse yourself in the world of luxury fashion while gaining valuable experience and skills that could lead to a permanent position. 🌟 Responsibilities: · Assist in managing our social media platforms, including creating engaging posts and interacting with our online community. · Upload new products to our website, ensuring accuracy and consistency in product descriptions and images. · Contribute to content creation efforts, including writing blog posts, product descriptions, and other marketing materials. 🌟 Qualifications: · Passion for fashion and a strong understanding of current trends. · Excellent written communication skills with a knack for storytelling. · Familiarity with social media platforms and basic knowledge of content creation tools. · Self-motivated and able to work independently with minimal supervision. · Availability to work remotely and commit to a flexible schedule. This internship is unpaid but offers valuable hands-on experience and the potential for growth within our company. Additionally, as a remote position, you can join us from anywhere in the world! The duration is 6m+ If you're ready to kick-start your career in the fashion industry and make meaningful contributions to our brand, we want to hear from you! To apply, please send your resume and a brief cover letter outlining why you're the perfect fit for this internship to Join Maison Vivienne and be part of a team dedicated to bringing luxury fashion to the world! Please note: Only shortlisted candidates will be contacted for interviews.
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
Job Summary: As a Health Care Support Worker, you will play a vital role in our team by assisting nursing staff in providing excellent care to our patients. This position requires a compassionate individual who is committed to supporting the physical and emotional well-being of patients through a variety of tasks, including personal care, clinical duties, and support services. Key Responsibilities: -Assist patients with daily living activities, such as bathing, dressing, eating, and mobility. -Monitor patient health by taking vital signs and reporting any changes to the nursing staff. -Provide emotional support and companionship to patients, helping to enhance their comfort and quality of life. -Support clinical procedures under the guidance of nursing staff, such as preparing patients for examinations, collecting samples, and managing equipment. -Maintain a clean and safe environment by adhering to infection control and safety guidelines. -Keep accurate records of patient care, condition, progress, and concerns. -Participate in training and development opportunities to enhance skills and knowledge. -Collaborate with the healthcare team to ensure the effective delivery of patient care. Requirements: -High school diploma or equivalent. Certification in healthcare support, nursing assistance, or related field preferred. -Previous experience in a healthcare setting is an advantage. -Strong interpersonal and communication skills, with a compassionate and patient-centered approach. -Ability to work effectively in a team and independently when required. -Physical ability to perform job duties, including lifting and assisting patients. -Basic understanding of health and safety guidelines. -Willingness to work flexible hours, including nights, weekends, and holidays.