Customer Service Advisor
hace 4 días
Stafford
Customer Service Advisor Stafford, ST16 Permanent Niche Market – Luxury Motorhomes Salary: £27,000 + Bonus Structure Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry. Why Apply? • Stunning facilities & friendly, supportive team, • Funded NVQs in Customer Service & Business Administration, • Clear progression opportunities, • Christmas bonus & company party, • Free use of company motorhome for leisure trips, • Weekly Friday jacket potato lunches, • Healthcare (optical & dental) + life insurance, • Competitive pension, • Performance-related bonus About the Role: • Act as the customer’s main point of contact throughout the vehicle lifecycle, • Meet & greet customers and collect diagnostic information, • Liaise with workshop and allied departments, • Approve additional work and manage vehicle logistics, • Upsell products and services, • Update CRM with accurate customer and vehicle information, • Provide reception cover when required What We’re Looking For: • Keyloop / Kerridge experience – Essential, • Previous customer service experience, • Professional, personable and organised, • Previous dealership background – Essential Working Hours: Monday – Friday: 8am–5pm 1 in 3 Saturdays: 9am–1pm Interested? Please call our Commercial team at the Walsall Branch