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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    19 hours ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Social Media Manager
    Social Media Manager
    26 days ago
    £42000–£44000 yearly
    Full-time
    Hayes

    We are seeking a creative and results-driven Social Media Manager to enhance the online presence of Ultra Intellect Technologies Limited. As a Social Media Manager at Ultra Intellect Technologies, you will play a pivotal role in shaping our online voice, strengthening our brand, and driving digital engagement. You will also support our clients by creating and executing tailored social media strategies that highlight their successes, services, and innovations.. Main duties include: • Design, implement, and manage comprehensive social media strategies for Ultra Intellect and its clients to align with business goals., • Plan, create, and schedule engaging posts across multiple platforms (LinkedIn, Twitter/X, Instagram, Facebook, etc.) to grow brand presence., • Monitor channels, engage with followers, and respond to inquiries to build strong relationships with clients, partners, and prospects., • Develop and run targeted campaigns to showcase new services, client success stories, industry insights, and thought leadership in technology., • Manage paid social campaigns to generate leads, increase digital reach, and connect potential clients with tailored IT solutions. Skills and Education: • Proven experience as a Social Media Manager or in a similar digital marketing role (experience in the IT or professional services sector preferred)., • Strong understanding of major social media platforms and relevant marketing tools., • Creative thinking with the ability to design engaging, industry-relevant campaigns customised to professional audiences., • ·Graphic design or short-form video creation skills are a plus.

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