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Commercial Assistant Manager (107856) Base Location: London plus network of 20 offices nationally. The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Commercial Assistant Manager We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed consortium led approach in the learning supply chain. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims. What will you be doing? The role requires the ability / flexibility to work across learning clients where multiple programmes in the portfolio require a strong understanding of the sector. The Commercial Assistant Manager is primarily responsible for supporting the sourcing and competition of the appropriate supply chain to support relevant client engagements in the sector driving the commercial outcomes of particular supplier partnerships through effective procurement and relationship management. As a Commercial Assistant Manager, you will be part of a Commercial team who is responsible for managing day-to-day supplier relationships while ensuring that supply chain activities are undertaken in accordance with the firm’s policies and procedures, risks are managed, and third-party spending is contained, and profitability targets are met. The Commercial Assistant Manager will have demonstrated knowledge of procurement and contract law, strong communication and negotiation skills, and an ability to drive team performance under tight deadlines. Strong prioritisation management and a keen eye for detail are essential. A key strength required for this position is someone who is a strong stakeholder manager and thrives on developing and maintaining relationships with suppliers. As a team member, the Supply Chain Assistant Manager must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals. • Sourcing and onboarding of new suppliers to support business needs- running open and fair competitions. Setting evaluation criteria to demonstrate the best outcome for clients and ensuring the process is effectively managed end to end, • Manage external relationships with the client commercial teams, • As required by the Supply Chain Manager, manage commercial activity to support particular contracts, • Escalate issues to Supply Chain Manager and manages upward effectively. Knows when is appropriate to draw in support to ensure that firm is represented externally at the appropriate level of seniority., • Ensures that Supply Chain Manager is briefed on issues, risks and matters which go beyond the ordinary course of business., • Horizon scanning on the learning marketplace and development and stakeholder management of relationships with particular contract supplier chain, • Support the business to drive commercial outcomes through effective procurement and supplier management practices, • Ensure that all supply chain activity is in accordance with the firm’s policies and procedures, • Work day to day with suppliers and KPMG stakeholders, • Manage conflicts of interest and risk appropriately in order to protect KPMG, • Manage day to day learning supply chain relationship responsibilities, • Proactively manage Intellectual Property Rights and associated risks Leadership & Management Day-to-day responsibility supporting successful sourcing and procurement activities to support our client learning services business. The role will report directly to the Supply Chain Manager and needs clear articulation of any risks and mitigations. Operating with other core services teams in the central MLS services (e.g. Finance, Service Centre, Technology). Stakeholder Interaction & challenges: Frequent client interaction to build trusted relationships as day-to-day point of contact, underpinned by a clear governance structure. Impact, Risk, Accountability & Governance: The role is important to the learning business as it ensures successful delivery of multi-year contracts. KPMG’s reputation in the market is essential for future MLS opportunities / extensions. What will you need to do it? • Demonstrable commercial acumen, ideally supported by formal study and exposure to contract law, • Able to manage risk in a complex environment, • Able to analyse data and draw out key messages, • Extensive knowledge of working with suppliers, • Organises and schedules workload effectively, • Seeks to improve service delivery on an ongoing basis, • Able to interpret and apply procurement process consistently, • Able to challenge assumptions and validate information within due process, • Willing to build a deep understanding of the business area and show a personal commitment to meeting business needs, • Willing and able to respond positively to demand and stretching tasks; bouncing back from any setbacks, • Excellent verbal and written communication skills, • Stakeholder management and relationship-building skills; builds and develops positive constructive relationships across client teams, • Demonstrates that they actively engage with others in order to address views and concerns., • Demonstrate curiosity and suggest new ideas, approaches and perspectives., • Ability to problem solve and convey information to client members outside the commercial team, • Anticipates when others need support and offers help To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • London Canary Wharf With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below:

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Design Engineer (DC Microgrid specialist) Competitive Salary + Benefits (Dependent upon experience) London Our Client A growing UK engineering and technology business delivering innovative, sustainable infrastructure projects is seeking a Design Engineer specialising in DC microgrid power distribution. Known for technical expertise, high-quality delivery, and collaborative working, the organisation designs and implements tailored power and connectivity solutions for complex, large-scale environments. The Role The Design Engineer will be responsible for producing high-quality technical designs, specifications, schedules, CAD drawings, and documentation for advanced DC microgrid systems. From initial site surveys through to commissioning, the role involves delivering reliable, efficient, and sustainable power systems suited to demanding project requirements. Key responsibilities include carrying out engineering calculations, optimising system performance, and ensuring designs meet all safety, performance, and compliance standards. The position will also involve supporting commissioning activities, working closely with internal teams and external partners, and developing solutions to overcome technical challenges. The ideal candidate will have proven experience in delivering complex engineering projects, with strong technical skills in DC microgrid power distribution. Proficiency in CAD, Microsoft Office, and engineering analysis tools is essential, alongside a customer-focused approach and the ability to manage multiple priorities. A relevant engineering qualification (HNC/HND/Degree) or equivalent experience is required. Experience in large infrastructure projects and an understanding of sustainability principles would be advantageous. To Apply This is an exceptional opportunity to join a forward-thinking engineering business shaping the future of sustainable power distribution. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Luxury Travel Consultant Hybrid- (Indian Ocean/Caribbean specialist) Required for this successful luxury travel wholesale company. They are looking for 2 luxury travel consultants to work with their top clients booking the Indian Ocean and Caribbean. They will pay up to £33,000 plus personal bonus off up to 30k per year , based in a great location in London , working Monday to Friday, with the occasional weekend. Ideal hybrid or office based. Luxury Travel Consultants, Responsibilities: -Booking luxury accommodation in the Indian Ocean and Caribbean selling to the trade only • To be responsible for the customer journey of every client throughout the whole sales process providing a consistent and excellent level of service, • Identify innovative ways of improving the client experience and enjoyment Luxury Travel Consultants, Skills Required: • Travel industry reservations experience is a must working with high net worth individuals, • Extensive Luxury worldwide travel knowledge, • Knowledge of selling the Indian Ocean or Caribbean -Ideally well travelled to the Indian Ocean or Caribbean would be an advantage -Hybrid, ideally 2 days a week in the office but this can be flexible Additional Information: • Paying up to £33,000 plus bonus paid on departure and company related bonus, comm up to 30k per year -Great holiday entitlement • Working Monday - Friday, with the occasional weekend, around 1 every 2/3 months, • Fam trips, • Healthcare, • Pension If you are interested in the above role please apply online or send your cv to quoting DT60356

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. We’re expanding our Integrations team and looking for an Integration Solutions Specialist who will lead customers through the setup, configuration, and validation of their integrations with Papaya. This role is a blend of data analysis, workflow design, technical onboarding, and customer-facing guidance - not a software development or coding role. About the Role As an Integration Solutions Specialist, you will help customers connect their HRIS, payroll, expenses, T&A, and finance systems to Papaya. You’ll translate customer data structures into Papaya’s integration tools, configure mapping and transformation logic, and guide customers through a smooth onboarding experience. You will work with systems such as BambooHR, HiBob, SAP SuccessFactors, Namely, Workday, NetSuite, Expensify, and various file-based HR and payroll data sources. This role sits at the intersection of data, product, and customer experience - perfect for someone who loves solving workflow challenges without writing code. Key Responsibilities • Lead the technical onboarding for customer integrations, including data structure review, configuration setup, and validation., • Work closely with customer HRIS, payroll, and IT teams to understand source systems, field mappings, and business workflows., • Configure and test integrations between HRIS, payroll, expenses, time tracking, and ERP systems and the Papaya platform., • Guide customers through Papaya’s self-service integration tools, enabling them to manage routine changes independently., • Diagnose and resolve data inconsistencies, transformation issues, and validation errors., • Collaborate with Product, Support, and Engineering to resolve complex integration cases and prevent recurring issues., • 3–5 years in an integration-focused role such as HRIS Integrations, Technical Implementation, Workflow Configuration, or Payroll Systems Specialist., • Experience working with HRIS, payroll, ERP, or finance systems (BambooHR, HiBob, SAP SuccessFactors, Workday, Namely, NetSuite, etc.)., • Strong understanding of data structures, file formats (CSV, Excel), and mapping concepts., • Comfortable reading API responses in Postman (no coding required)., • Ability to analyze logs and troubleshoot data issues (experience with DataDog/Coralogix/Splunk a plus)., • Familiarity with relational databases or basic SQL is an advantage but not mandatory., • Excellent client-facing communication skills with the ability to break down technical topics clearly., • Highly organized and detail-oriented, able to manage multiple parallel customer integrations., • Thrives in fast-paced, high-growth SaaS environments.

Consultant – Commercial Due Diligence Private Equity Consulting | London | Hybrid Why Join Work directly with private equity investors on high-impact CDD and commercial strategy engagements. You’ll build core consulting skills fast, take on meaningful responsibility early and learn directly from experienced directors and engagement managers. Join a purpose-led firm built on integrity, specialist insight and commercial value. Expect hands-on coaching, clear progression, collaborative hybrid working and a genuinely supportive team culture. Who We’re Looking For We’re hiring Consultants with 1–2 years of hands-on CDD experience. You’ll already understand the fundamentals of a commercial due diligence process and be confident contributing to market sizing, competitive analysis, customer insights and broader commercial assessments. You’ll bring curiosity, analytical strength and the ambition to grow in a PE-focused environment. What You’ll Do • Contribute to core CDD workstreams such as market sizing, competitor analysis, customer insights and commercial assessments, • Run structured research and financial or market analysis, turning findings into clear, concise inputs for client materials, • Produce well-written slides and report sections with supportive oversight, • Support project coordination including data gathering, scheduling and stakeholder updates, • Work closely with Directors and Engagement Managers to deliver commercially robust outputs, • Take part in internal initiatives, analytics development and knowledge sharing, • Build early exposure to the PE deal cycle and how investors make decisions Key Skills and Experience • 1–2 years of direct CDD experience in strategy consulting, transaction advisory or PE advisory, • Strong academic background with clear analytical capability, • Ability to structure problems, work through ambiguity and present clear conclusions, • Confident communicator who can engage well with team members and clients, • Strong Excel and PowerPoint skills, • Collaborative, pragmatic and motivated by learning and progression, • No sector specialism required (excluding healthcare and life sciences) Additional Info Most clients are London-based with some travel depending on project needs. The team offers fast progression, close senior exposure and a more sustainable working model than many larger advisory firms.

Do you have experience in the toy industry or a similar consumer-led category where creativity, trends and product cycles shape commercial success? Are you confident working with major national retailers and driving performance in a competitive, high-growth market? Can you bring a balanced mix of commercial sharpness and category understanding to help shape smarter decisions for both the business and its retail partners? Macgregor Black are partnering with a globally recognised toy brand on the search for a National Account Manager. This is a permanent role based in London. As the National Account Manager, you will be responsible for accelerating growth across major retail partners and expanding distribution through strategic account development. The role requires full P&L ownership, sharp commercial instincts, and the ability to navigate a fast-paced, intellectually demanding environment. Key Responsibilities: • Lead annual planning, forecasting and budget management for designated national accounts., • Develop long-term, strategic customer plans that grow category share, strengthen brand presence, and deliver sustainable profitability., • Identify new business opportunities across traditional and emerging channels (omnichannel, pure-play, specialist retail)., • Build collaborative relationships across customers’ commercial, digital, operations, and merchandising teams., • Present compelling commercial proposals supported by data-led insights and shopper understanding., • Work closely with the brand, supply chain and digital teams to ensure product launches, campaigns and promotions land effectively across channels., • Monitor performance, evaluate promotional ROI, and adjust plans where necessary., • Build accurate forecasts and support S&OP processes through strong communication and clear demand planning., • Oversee range optimisation, space planning and on-shelf execution in partnership with internal and external teams., • Conduct regular store walks and digital audits to ensure execution is aligned with strategy., • Maintain a strong understanding of competitor activity, category dynamics, and retail trends, feeding insights back into the wider business., • Represent the business at customer meetings, trade shows and internal strategy sessions. What We're Looking For: • Strong account management experience within FMCG, retail, or consumer goods., • Ability to build strategic plans and deliver against them., • Skilled in commercial negotiation and confident managing pricing, terms, and investment discussions., • Exposure to managing or supporting relationships with top-tier national retailers., • Experience working within categories that require seasonal planning or new product launch cycles., • Commercially astute and strategically minded., • Confident communicator who builds trust quickly. Competitive salary + benefits. Please contact Luke Boyle for more information today.

We are looking for a skilled and customer-focused Product Support Specialist to join our team in London. You bring strong technical know-how and a passion for helping customers succeed; we provide the opportunity to work on exciting projects and grow your career in a fast-paced SaaS environment. Your tasks • 1st and 2nd level user support for our French- and English-speaking customers via telephone, email, and chat, including technical inquiries related to applications, firewalls, etc., • Planning and execution of confidential data room projects. Proactive check and follow-up during the project lifetime, • Onboarding & Training: Web and in-house trainings, ensuring customers have a comprehensive understanding of our products and services, • Document Management: Prepare and upload confidential documents, index and/or users. Administer and manage additional services, such as structuring, blacklining, and special reports, • Oversee the project's life cycle to ensure timely and high-quality delivery of information or help, • Collaborate closely with other departments, especially with the Sales Team and the Customer Success Manager on client management Your Profile • 2+ years of experience in a customer support role, preferably within a SaaS company. Project management experience would be an advantage, • Native-level or professional proficiency in French, and fluent command of English, both spoken and written, • Strong technical aptitude, with the ability to quickly learn new software and systems. Experience with firewalls and other related applications would be beneficial, • Excellent customer service skills, with a focus on providing prompt and effective support, • Strong communication skills, with the ability to convey complex information in a clear and concise manner, • Ability to work effectively as part of a team, providing support to colleagues as needed Our Benefits • Private health insurance, • Company pension scheme, • Employee health initiatives, • 26 days of annual leave plus bank holidays, • Flexible working hours and mobile working, • Long service awards, • Special leave days, • Birthday treats, • After work events and annual company parties Why Drooms? Your Success is Our Priority: From day one, Drooms is committed to your success. Our comprehensive onboarding and training program is tailored specifically for this role, ensuring you hit the ground running with confidence. We want to continue to build on our strengths. Do you want to contribute and develop your strengths with us? Join us and play an active role in shaping the positive future of Drooms! Apply now! If you have any questions, please contact us at . Please note: Candidates are encouraged to apply directly. We will not take into consideration requests or candidate profiles sent by third-party recruiters and headhunters.

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

Presales Consultant - Financial Crime Compliance/Fraud & Identity About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: This role is within the Solutions Consulting team supporting LNRS’ end to end Financial Crime and Compliance Lifecycle Management Platform - RiskNarrative. The RiskNarrative platform is a truly zero code orchestration platform revolutionising the way our customers in regulated markets globally manage the complex task of fulfilling their regulatory requirements and mitigating both AML and Fraud risk. The RiskNarrative Core Solutions Consulting team is a place for problem solvers and out of the box thinkers, a truly collaborative environment where we support each other to creatively solve our customer’s challenges and achieve excellence. About The Role: You will join a high performing RiskNarrative Solutions Consulting team supporting UK&I and EMEA sales activity, working collaboratively with Sales on an exciting range of customer projects across a wide range of regulated markets. You must have great interpersonal and communication skills, be highly motivated with a great sense of initiative. The Solutions Consultant role within the RiskNarrative SC team will place you in a fast-paced environment, bringing a consistently varied workload, allowing lots of potential for exposure to a broad range of customer conversations at all levels, and opportunities for growth. The technology is cutting edge, and the capability is both broad and infinitely configurable, meaning that no two customer projects are the same. Responsibilities: • Be responsible for acting as the lead technical specialist for global RiskNarrative sales activity, to support commercial engagements where deep technical product knowledge is required. The role is to help give prospects the confidence and understanding of how the RiskNarrative solution operates, and will interface with their internal architecture, to ensure the success of the sales team, and correspondingly, the global RiskNarrative sales target, • Assist sales calls remotely or face to face in qualifying opportunities and delivering product demonstrations and presentations, • Manage Request for Proposals (RFPs), Request for Information (RFIs), remote Proof of Concept (POCs) processes, • Responsible for being the Technical Lead where required as part of detailed sales engagements, • Answering questions from technical stakeholders on the customer side in relation to integration to, and deployment of, the RiskNarrative solution, • Responsible for creating process maps and other technical artefacts to help articulate complex configuration and system interactions, in order to help successfully close opportunities and support successful and accurate delivery of the RiskNarrative solution, • Some travel may be required to provide in person support for field sales initiatives regionally Requirements: • Experience in Pre-Sales/Solutions Consulting, Professional Services, Customer Success or Sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes, • Demonstrable experience of working within Financial Crime and Compliance/Fraud & Identity industries, • Proven track record of supporting solution selling related to Financial Crime and Compliance/Fraud & Identity SaaS technology platforms, • Excellent communication and presentation skills, especially in customer-facing contexts. Ability to convey technical subject matters in simple business friendly terms, • Highly motivated self-starter, naturally pro-active with great sense of initiative Desirable: • University or bachelor’s degree or equivalent, • Language skills – Language skills – Russian, French, Polish preferred. German, Spanish, Portuguese and Arabic would also be a bonus Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Walker Cole International is a pharmaceutical and life sciences executive search company who specialise in global recruitment consultancy services. We are currently searching for applicants to join our July & September 2026 Graduate Management Trainee Programme as a Trainee Recruitment Consultant to work from our central London offices, with the opportunity to relocate internationally in the future, as a part of our global expansion. Key Responsibilities: • Identify specialist pharmaceutical professionals through data mining, telephone interviews, personal meetings, business development, and marketing activities., • Personal accountability for sales generation and fee income., • Network and interview pharmaceutical executives to promote the reputation of Walker Cole International., • Develop expert knowledge of pharmaceutical and life sciences industries to support your delivery of key, recruitment client projects. Candidate Requirements: • A recent Bachelors or Masters graduate, • Fluency in either German, Dutch or French would be an advantage but not a must, • Previous work experience including placement year or customer-facing role, • Strong interpersonal and communication skills, • Sporting success or competitive hobbies are highly desirable, • The right to work in the UK permanently Rewards & Benefits: • Competitive graduate salary, • Uncapped commission, • Industry-leading training & development programme, up to management level, • Private Health Insurance & Wealth management consulting advice, • Gym onsite, • Pension, • Inclusive and supportive working environment and culture executive search | sales graduate | recruitment | contract recruitment | business development | direct sales | graduate management trainee | graduate management training

Permanent or Freelance! We’re looking for an experienced Special Projects Project Surveyor to lead on cladding, fire safety, and latent defect remediation across a residential portfolio. You’ll manage major remedial works from inception to completion, act as a technical specialist, and work closely with residents, contractors and internal teams. This role includes regular evening and occasional weekend meetings to support resident engagement. Responsibilities • Deliver cladding, fire safety and latent defect remediation projects., • Lead work packages, ensuring quality, cost and programme targets are met., • Carry out structural, condition and measured surveys and oversee technical design solutions., • Ensure compliance with building regulations, fire safety standards and CDM duties., • Manage contractors and consultants and administer JCT contracts., • Communicate clearly with residents, tenants and stakeholders, handling queries and complaints., • Produce project reports and support risk, cost and quality management. Ideal Candidate • Degree/NVQ in Building Surveying, Construction Management or related field., • Chartered (RICS, CIOB or equivalent)., • Strong experience in cladding remediation, fire safety or major refurbishment projects., • Excellent understanding of building regulations, fire safety standards and cladding systems., • Strong project management skills with experience overseeing multi-disciplinary teams., • Clear communicator, able to explain technical issues to a range of audiences., • Highly organised, proactive and customer-focused., • Strong IT and numerical accuracy. Desirable • Fire safety qualifications (NEBOSH Fire, Level 4/5 Diplomas, IFE membership)., • Experience with building control, invoice systems and large-scale resident engagement.

Administration Assistant Location: North London Hours: Full-time, Monday to Friday (8:00 AM – 4:35 PM) About the Organisation This role sits within a highly prestigious British heritage manufacturer specialising in bespoke military, ceremonial, and public service uniforms. The organisation supplies some of the UK’s most respected institutions - including national ceremonial bodies, historic estates, major public services, and international clients. Renowned for its craftsmanship, tradition, and attention to detail, the business combines heritage tailoring with modern production processes. Joining this team means becoming part of an exceptionally skilled and respected manufacturing environment rarely accessible to those outside the industry. The Opportunity This is a hands-on, fast-paced administrative and operational support role positioned at the centre of a busy production facility. You will work closely with senior operational leaders across the full order lifecycle - from order processing and scheduling to despatch, invoicing, and contract coordination. The organisation is not solely hiring for experience; they are hiring for potential, proactivity, and ambition. Full training is provided in specialist systems and processes, making this an excellent entry point for someone seeking real operational responsibility and long-term growth. For the right person, this role offers a clear pathway to progress into an Office Manager or Operations leadership role within 12–18 months, with further professional development as the organisation continues to expand. Key Responsibilities - Administration & Coordination • Process daily customer and contract orders using internal systems (including Sage 50)., • Maintain accurate digital and physical records of purchase orders, measurements, and despatch documentation., • Update shared reports and trackers across OneDrive (e.g., Production Reports, DSAR, Delivery Note logs)., • Monitor and respond to incoming contract emails., • Facilitate clear communication between tailoring, cutting, and production teams to ensure order accuracy. Production & Operations Support • Prepare and issue production tickets and assist with weekly production scheduling., • Liaise closely with the Production Manager and Head Cutter to confirm achievable delivery timelines., • Assist with Bills of Materials (BOM) and allocate correct stock for fabrics and trimmings., • Track fittings, alterations, collections, and outstanding actions, keeping all systems up to date., • Support logistics coordination and general factory workflow management. Contract Management • Process and update orders via procurement and supplier portals (training provided)., • Prepare and upload Advice Notes (ASNs), Delivery Notes, and Invoices to ensure traceability and timely payments., • Verify accuracy of service numbers, regiments, and contract codes across all orders. General Office Support • Manage factory supplies, stationery, and general administrative resources., • Assist with diary management, scheduling, and appointments for management and production teams., • Support invoicing and fulfilment for various corporate and heritage contracts. Essential Skills & Experience • Experience in administration, operations, or production support., • Highly organised, detail-oriented, and confident managing multiple workflows., • Competent with Microsoft Office and Excel, able to work with large datasets and detailed reports., • Strong verbal and written communication skills., • Able to work collaboratively within a small, fast-paced team and independently when required., • Proactive, adaptable, and a confident problem solver. What the Organisation Offers • Genuine opportunities for progression into management and operational leadership., • Comprehensive hands-on training across systems, procurement portals, and production processes., • 25 days of annual leave plus bank holidays., • A collaborative, purpose-driven environment serving some of the country’s most prestigious institutions., • The chance to work within a unique heritage craft organisation where few roles of this nature become available. Job Types: Full-time, Permanent Work Location: In person

Senior Data Scientist 📍 Remote (UK) | Occasional Travel to London | Full-Time 💰 Salary: up to £95,000 We’re working with a business who are building an AI-powered platform that helps brands activate their happiest customers through intelligent referral journeys, reward automation, and predictive modelling. As we expand our generative AI and experimentation capabilities, we’re hiring a full-stack Senior Data Scientist who loves solving ambiguous problems, prototyping fast, and turning data into meaningful product experiences. 🔍 What You’ll Work On In this role, you’ll be hands-on across the full data science lifecycle—from idea to prototype to production. If you enjoy wearing multiple hats and working in fast-moving, high-growth environments, you’ll thrive here. You’ll work on projects such as: • Prototyping generative AI applications and scalable LLM-powered tools, • Designing and running experiments and A/B tests to validate new ideas, • Conducting consumer behaviour and segmentation research, • Developing causal models to understand the drivers of customer advocacy and business growth, • Building “imperfect,” rapid prototypes to explore product-market fit This is a Senior IC role—ideal for someone who wants to stay hands-on and move fast. 🎯 What We’re Looking For We’re looking for a generalist, not a narrow specialist—someone comfortable with modelling, experimentation, prototyping, and cross-functional collaboration. You’re a great fit if you: • Have strong experience with ML and generative AI/LLM development, • Love rapid experimentation and hypothesis-driven prototyping, • Are comfortable operating in uncertainty and evolving problem spaces, • Have startup, scaleup, or high-growth experience, • Can manage multiple projects and context-switch easily, • Communicate clearly with both technical and non-technical audiences, • Bring an entrepreneurial mindset and enjoy turning data into product value Nice to have: • E-commerce or consumer behaviour experience (e.g., rapid growth environments), • Familiarity with GANs, VAEs, causal inference, or rapid prototyping frameworks, • Non-linear or multidisciplinary career paths 🚀 Why Join • Work on cutting-edge AI innovation: LLMs, generative AI, behavioural modelling, causal inference, • Shape new product capabilities in a fast-growing category, • Move quickly, experiment often, and influence product direction, • Join a curious, collaborative team that values creativity and learning, • Remote-first flexibility, with occasional in-person collaboration in London 🧪 Interview Process • Initial Conversation (45–60 mins), • Take-home Technical Exercise + Presentation, • Final Interview with Leadership (45 mins)

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you’ll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage and optimize their clinics business. We're looking for a driven individual who has a problem solving mindset and a knack for helping others. We develop and ship new features rapidly which means you will continuously be learning and challenging yourself to be two steps ahead of the game. Though currently in the reactive space, we are looking to really grow into the proactive success space with our customers. But what is ezyVet you ask? ezyVet is a cloud based Veterinary Practice Management Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. We are a premium software product and part of IDEXX’s Veterinary offerings. Pets and tech, it’s a winning combo! Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. A bit more about the role, you will: • Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software, • Efficiently problem solve and manage tickets until resolution, • Deliver training webinars focused on specific features of ezyVet - upskilling yourself and our customers!, • Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help, • You'll learn to be a support specialist, trainer extraordinaire and even a technical writing expert. So what are we looking for? • Epic communication skills. You'll be answering lots of phone calls and supporting people all over the world!, • Passion, empathy and resilience, • Can-do attitude and willingness to be in the driver’s seat of your career, • A passion for the tech or the veterinary industry, • Maybe you have experience working with ezyVet in clinic, or just in clinic experience in general!, • Ability to form part of our Support roster that will include weekends every 8 weeks, • Be willing to join a shift pattern that consists of either 6am-3pm or 10am-7pm and are evenly assigned 3 months in advance – We do our best to roster based on preference however having flexibility would be preferable, • A thirst for helping businesses succeed - commerce, business and economics majors do well here as do vet nurses and animal health related backgrounds with a passion for technology. More importantly, what you can expect from us? • Salary of 28,000, • Opportunity for annual bonuses, • Medical Insurance, • Cycle to work scheme, • Work from home and wellbeing stipends, • 10% pension contribution Why IDEXX? We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Introduction: Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International strives to become the most trusted digital services connector to achieve sustainable growth of global commerce. With a focus on Travel, Trade, Technology, and Talent, Ant International is committed to enhancing the digital mindset and capacities of businesses worldwide. Through fostering collaborative efforts with partners, we are driving responsible innovation and increase market accessibility for global SMEs. We do so across our 4 key businesses: Alipay+, Antom, WorldFirst and ANEXT Bank. We are seeking a highly detail-oriented and proactive HR Operations Specialist to support our growing EMEA region. This role is critical in ensuring the smooth and efficient delivery of HR services across the employee lifecycle. The ideal candidate will be a process expert, passionate about data integrity, and committed to providing an exceptional employee experience. You will act as the first point of contact for HR inquiries and manage core HR processes for the EMEA team. What you’ll do: • HR Administration & Data Management: • Serve as the primary administrator for the HRIS (Ant HR systems) for EMEA employees, ensuring data accuracy and integrity., • Manage the entire employee lifecycle, including onboarding, contract changes and offboarding., • Maintain accurate and up-to-date electronic employee records and files in compliance with local data protection laws (e.g., GDPR)., • Prepare and process HR documentation, such as employment contracts, amendment letters, and reference letters. • Employee Lifecycle Support: • Execute a seamless onboarding process for new hires in the region, including system setup, orientation coordination, and first-day support., • Manage offboarding procedures, including exit interviews, system deactivation, and final settlement calculations., • Support benefits administration, including enrollment, changes, and liaison with benefits providers across various countries., • Handle employee queries regarding HR policies, procedures, and programs, providing timely and accurate resolution. • Process Improvement: • Identify opportunities to streamline HR operational processes and improve efficiency., • Develop and update documentation for HR processes and workflows (SOPs)., • Participate in regional and global HR projects, such as system implementations or policy harmonization. What we’re looking for: • Proven experience (3+ years) in an HR Operations, HR Generalist, or HR Administrator role with a focus on EMEA., • Hands-on experience with a HRIS (e.g., Workday, SAP SuccessFactors, Oracle HCM) is required., • Solid understanding of HR best practices and employment laws in at least one EMEA country; multi-country exposure is a strong advantage. • Experience in a fast-paced, technology-driven or multinational company., • Exceptional attention to detail and a commitment to data accuracy., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills, with the ability to handle sensitive matters with discretion and confidentiality., • High degree of professionalism and customer-service orientation., • Ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Self-starter with a proactive approach and ability to work both independently and as part of a team.

Position: Salesforce Marketing Cloud Engineer Employment Type: Contract Start: ASAP (January 2026) Duration: 6 Months Location: London, UK (Hybrid, 2 days onsite per week) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership. Role – We are seeking an experienced Salesforce Marketing Cloud Engineer to join a Marketing Automation team delivering large-scale, high-volume email campaigns. You will be responsible for building dynamic, responsive, and highly personalised email communications using Salesforce Marketing Cloud, supporting automated customer journeys and driving adoption of a standardised email design system. This role is well suited to someone who enjoys hands-on email engineering, working at pace, and continuously improving design quality and automation standards. Key Responsibilities • Build, test, and deploy automated email campaigns using Salesforce Marketing Cloud., • Develop mobile-responsive, dynamic emails using HTML, CSS, AMPscript, and SSJS., • Create and maintain reusable email templates, modules, and code snippets using Content Builder., • Migrate legacy email builds into a standardised design system., • Perform quality assurance checks including rendering, deliverability, and troubleshooting., • Support A/B testing, benchmarking, and continuous optimisation of email designs., • Implement interactive and personalised email components to improve engagement., • Collaborate with CRM, engineering, and external agency teams to deliver campaigns on time., • Strong experience building responsive emails using HTML and CSS., • Hands-on expertise with Salesforce Marketing Cloud and Content Builder., • Advanced knowledge of AMPscript, SSJS, and SFMC APIs., • Experience delivering automated email campaigns and reusable templates., • Strong understanding of email deliverability and cross-client rendering., • Experience using email testing tools (e.g. Litmus)., • Excellent attention to detail with strong QA and documentation skills., • Experience with Journey Builder and Automation Studio., • Familiarity with interactive email technologies (e.g. Liveclicker, Movable Ink)., • Experience working in Agile environments (Jira, Workfront). Applicants must be a UK based and holds a valid right to work status.

Medical Sales / Pharmaceutical Sales respresentative Are you a medical sales professional with 12 months experience looking to work for a global player that boasts the industry leading brand in their space – this is a fantastic opportunity to work for an innovative, dynamic company that owns its market! • Package –, • Basic salary £40-45000, • Bonus IRO 5k Territory 2 - Kent and Sussex Company Global market leader with patented product that is recommended by clinicians globally. Proven to lower cholesterol the product sales lives and takes pressure of healthcare providers everywhere. Prent company boasts - • Seven direct markets, • Products soldin over 40 countries, • Euro 220 million turnover. Are you a seasoned professional in the pharmaceutical or medical device sales industry, seeking a role that offers both challenge and reward? This position offers the chance to make a tangible impact on healthcare outcomes while advancing your career in a dynamic and supportive environment. This role involves promoting and selling a range of innovative nutrition products to hospitals, clinics, professional bodies, and general practices, including Integrated Care Boards (ICBs). The successful candidate will be responsible for building and maintaining strong relationships with clinical decision-makers, ensuring that the benefits of these cutting-edge products are clearly communicated and understood. Key responsibilities include: • Developing and executing strategic sales plans to meet and exceed targets., • Building and nurturing relationships with key stakeholders in the healthcare sector., • Conducting product presentations and demonstrations to clinical decision-makers., • Staying abreast of industry trends and competitor activities., • Providing exceptional customer service and support. The ideal candidate will possess: • Proven experience in pharmaceutical or medical device sales, specifically to clinical decision-makers., • Strong understanding of the healthcare landscape and the ability to navigate complex organisational structures., • Excellent communication and interpersonal skills, with the ability to influence and persuade., • A results-driven mindset with a track record of meeting or exceeding sales targets., • The ability to work independently and as part of a collaborative team. This role offers a competitive salary and benefits package, including ongoing professional development opportunities and the chance to work with a forward-thinking company committed to improving patient care through innovative nutrition solutions. If you are a motivated sales professional with a passion for healthcare and a proven track record in pharmaceutical or medical device sales, this role could be the next step in your career. Take the leap and contribute to a company that values expertise, dedication, and the drive to make a difference. Progress Recruitment is a specialist medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service. With over 20 years experience in recruitment we specialise in the following areas of work - Nurse Advisers, Clinical Specialists, Theatre Sales Specialists, Sales Executives, Business Development Managers, Team Leaders, Sales Managers, Sales Directors and all other sales focused roles within the medical sector. Our core therapy areas include Vascular, Endoscopy, Urology,Neurology, ENT, Infection Control, Anaesthesia, Blood Products, Diathermy, Infusion, Orthopaedics, Surgical Instruments and all PCT, Primary, Secondary, Theatre and Rehabilitation products.

About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Position Summary As Account Manager, Urology Homecare M25 at Teleflex, you will be responsible for driving the commercial success and regional strategy for the Liquick Xtreme™ and the urology product portfolios across the M25. If you want to join a growing, ambitious, and dynamic organisation, and you live in the M25 region, have experience of selling medical devices into the Community setting or within the Urology sector and have a winning mentality and a desire to succeed, we would like to hear from you. This role would suit an experienced sales professional who has a proven sales track record into the Community and Acute settings, or someone who has worked in the Urology environment within the NHS. Whilst full training is given on the products, this role would suit an individual who thrives from autonomy is ambitious and resilient, will go the extra mile and will achieve great results Principal Responsibilities • Leading all sales and business development activities for Liquick Xtreme™ and the Urology Homecare portfolio., • Meeting and exceeding sales targets as defined by the National Sales Manager, contributing to the overall National Plan., • Creating and executing the associated strategic plans needed to increase awareness and uptake of Teleflex Urology products across the M25 Region with a focus on Intermittent Catheters, and bladder management products. 80/20 focus split., • Collaborating cross-functionally within the UK Urology Care team to share best practices and drive a growth-oriented team culture., • Achieve/exceed regional sales targets and national business objectives., • Support account penetration strategies and territory planning., • Collaborate closely with internal teams (Account Managers, Customer Service, Senior Sales Manager and Business Development Manager)., • Contribute to building a high-performance culture within the Urology team., • Education: Bachelor’s degree (required)., • Experience: 2–3 years of medical sales or device experience (urology)., • Clinical Understanding: Familiarity with Intermittent Self Catheterisation preferrable, • Soft Skills: Excellent interpersonal, consultative selling, and communication skills., • Tech Proficiency: Microsoft Office (Word, Excel, PowerPoint); CRM tools.

Pay: £28,000.00 per year Job Description: About this role: As part of the Facilities and Operations Team the post holder will undertake the role of Housekeeper and Kitchen Support at our Hallam Street Clinic. The post holder will delivery a high level of customer service to all clients, employees and visitors. This role provides support to the kitchen team on a rota basis each day. MAIN DUTIES AND RESPONSIBILITIES: • The postholder will be responsible for maintaining a high level of excellent in housekeeping sanitation, safety and comfort for all personnel and clients., • Undertake the cleaning of all rooms, kitchen areas, bathrooms and common rooms from the basement to the 4 floor. (washing, drying, tea towels and aprons), • Understand and adhere to COVID guidelines in place in the building for personal safety and housekeeping activities., • Report any maintenance work required to the Clinical Coordinator who will record and organise repairs., • Inform the Clinical Coordinator of low stock levels for reordering with sufficient notice., • Providing kitchen support as directed by our Chef, as part of a rota within the team., • To attend and participate in team meetings and attend all mandatory training when required, • To attend supervision and appraisals ensuring that you have prepared for these when required, • To attend any other training when a need has been identified, • To assist with domestic duties including cleaning and laundry when the need arises, • To communicate effectively with other staff, carers and visitors regarding clients, • To be fully aware of the fire policy and the awareness of health and safety practices., • To be familiar with all current policies and procedures and understand your duty to comply and implement them when necessary, • To wear uniform provided, • To treat the clients with confidentiality and respect, • To keep all records of domestic work completed as directed by Facilities and Operations Manager. Our vision To offer a new choice to people aged 16+ living with an eating disorder in the UK, which enables meaningful treatment, positive outcomes and a sustainable recovery. Our purpose We exist to provide specialist intensive day treatment for people with eating disorders and to collaborate with experts by experience and partners to enhance accessible and quality treatment throughout the UK, so that individuals, families and communities can thrive. Work remotely Work Location: In person

Hybrid role: 3 days office-based in Waterloo, 2 days home-based Salary: Up to £27,000 DOE + up to £4,000 performance-based bonuses Benefits: Generous holiday entitlement, pension scheme, death in service, and access to hundreds of discounted perks including holidays, shopping, and more. About the Role We’re recruiting for a Mortgage Client Consultant to join a busy and vibrant Client Services team. This role is all about guiding clients through their mortgage journey and ensuring they have access to the additional services they need, such as conveyancing, surveys, insurance, and home mover support. You’ll provide a friendly, professional, and personalised experience over the phone, explaining the benefits of each service, timelines, and any associated costs. You’ll also arrange appointments with specialist teams and log bookings accurately on the central system. This is a telephone-based role with full support from an internal marketing team—no prospecting required. What We’re Looking For • Minimum 1 year in a client/customer service role (financial services experience desirable)., • Sales-driven and motivated by targets, with proven ability to meet KPIs., • Excellent verbal communication and telephone etiquette., • Strong interpersonal skills and ability to build rapport quickly., • Good working knowledge of Microsoft Office., • Enthusiastic, positive, and keen to develop within a growing, dynamic business. Experience in a regulated financial services environment is a plus, but not essential as full training will be provided. What’s on Offer • Competitive salary: £27,000 p.a. + bonuses (OTE up to £31,000)., • Hybrid working: 3 days in the London office, 2 days remote., • Supportive, forward-thinking team environment with career development opportunities. If you’re passionate about delivering exceptional service and want to join a thriving financial services business, apply now with your CV.

The Company This organisation is a global leader in financial information technology, delivering real time data, analytics, and news to professionals around the world. Its platforms connect decision makers to the information and tools they need, serving hundreds of thousands of users who rely on fast, accurate insight. With teams spread across continents, the business is built on innovation, collaboration, and a commitment to clarity in a complex financial landscape. Employees join a community of problem solvers who thrive in a fast moving environment and take pride in supporting clients at the highest level. The culture values openness, diversity, and teamwork, creating a workplace where people can grow, contribute, and do work that matters. The Role This position sits within the Customer Support team, a core function of the wider Technology Services and Solutions group. It is ideal for someone who enjoys both financial markets and technology, and who wants to work directly with users of world leading financial tools. The role has two central focuses: providing exceptional service to a broad set of clients and handling technical workflows involving software, hardware, and system connectivity. Support is delivered by phone and instant messaging, helping clients install software, configure specialist equipment, and resolve issues that affect their day to day use of the platform. Clients operate in fast paced sectors such as asset management, investment banking, and capital markets, so accuracy and responsiveness are essential. As automation becomes more central to the industry, the team also helps clients navigate increasingly complex technology. This includes diagnosing software issues, understanding how problems affect their workflows, and ensuring each user’s data and access remain secure. The role also includes onboarding responsibilities. Support professionals help new users get set up, guide senior stakeholders through product features, and introduce them to tools that shape their daily decision making. The team works globally, supporting clients in multiple languages across time zones. Who Succeeds in This Role Successful candidates are purpose driven, curious, and customer focused. They enjoy working in a team where clients depend on them, and they are comfortable supporting and challenging colleagues to raise the bar. What the Company Offers New joiners complete an eight week training programme that covers product knowledge, platform setup, hardware configuration, client interaction, and an introduction to global financial markets. Learning continues throughout the role, with opportunities to join projects, contribute ideas, and take part in mentoring, recruitment, and quality initiatives. A career in this area can lead to opportunities across the wider organisation, including analytics, sales, enterprise solutions, engineering, finance, compliance, and more advanced technical or client facing roles. Requirements • A bachelor’s degree or equivalent experience, • Sponsorship available for eligible applicants under the UK Skilled Worker New Entrant criteria, • Fluency in French and English, • Strong customer service skills across phone and messaging based communication, • Interest in finance and/or technology, • Enthusiasm for learning new tools and retaining technical information, • Ability to manage several tasks at once and work both independently and within a global team, • Motivation to build a long term career with the organisation Preferred Qualities • Previous experience in a customer facing position, • Curiosity around troubleshooting and resolving technology issues, • Awareness of data privacy and information security, • Confidence working with software driven systems Additional Expectations • Able to start full time in April, June or September 2026, • Willing to occasionally work weekends or bank holidays, with time off in lieu The organisation supports visa sponsorship for this position, reviewed on a case by case basis. If you believe this role fits your goals, applications are welcome. The recruitment team will follow up with next steps.

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Responsibilities Deliver a clear oversight of Sales Performance • Provide an agreed dashboard and summary of sales performance at a regular cadence to Senior Leadership; to include the sales cycle end to end, and a clear view of sales pipeline health and potential revenue risks., • Collaborate with the PMO to maintain an aligned view of the sales forecast and resource availability. Support recommendations around hiring, and phasing of work where required., • Partner with Finance, providing the relevant insights to support accurate financial forecasting and a clear understanding of billing and revenue recognition timeframes., • Take ownership of the continuous improvement and refinement of Sales reporting and analysis to support improved visibility and decision making by Senior Leadership., • Provide ad-hoc reporting and analysis as required. Partner with the Sales Director to provide Sales Administration Support • Co-ordinate RFP/Bid submissions, drafting responses and gathering the required information. Project manage the RFP responses to ensure any deadlines are met and ensure successful submission., • Liaise with customers, partners, and external stakeholders to support the co-ordination or follow-up of sales activity as directed., • Support with the collation of marketing materials and collateral where required., • Support Finance in ensuring PO’s and invoices are processed in a timely manner, co-ordinating with the relevant Sales owner as needed. Manage ServiceNow sales documentation and Partner Program compliance • Co-ordinate and monitor Partner Portal deal registrations, with input from the Sales Team, and Partner Management Team stakeholders as required., • Support the ServiceNow license sales process including, requesting quotes from ServiceNow, placing licence orders, and liaising with both the customer and ServiceNow to ensure all paperwork is signed., • Manage the UP3 product sales process, ensuring all customer-facing documentation is completed, placing the product order with the ServiceNow store, ensuring the client has downloaded the product, and that the Account Manager / Delivery Team are kept informed throughout the process., • Maintain a strong understanding of UP3's obligations within the Resell Partner Program framework, and help the Sales Team to maintain compliance. Partner with the Sales Director to improve Sales Team outputs • Provide regular analysis of Individual Sales Performance across the Team to the Sales Director; sign-posting any risk areas or action required for follow-up. Engage with Finance, the Professional Services Director and the PMO as required to ensure accuracy of information., • Own the co-ordination of team activities as directed, including any regular team or cross-functional meetings, and ensuring the relevant preparation across attendees where required., • Support the co-ordination of team management cycles, such as target setting, performance reviews, and commissions to ensure timely completion., • Track or project manage sales initiatives and incentives as required., • Support onboarding and training of staff on Sales tools and processes. Sales Tool Management • Manage the CRM system (Hubspot). Co-ordinate renewals and ensure the appropriate licensing and subscriptions are in place. Maintain the appropriate user administration and controls., • Optimize CRM system use and outputs. Take personal accountability for recommending, agreeing and actioning changes; collaborating internally to understand the broader needs of the business and working with the COO to ensure the broader implications and required impact of any changes are understood., • Maintain the company’s membership of procurement frameworks such as GCloud, and manage enrolment in new platforms as directed by the Sales Director., • Own sales tool subscriptions, including Sales Navigator etc. Co-ordinate renewals, and ensure the appropriate licensing and subscriptions are in place., • Work with marketing to align lead generation and campaign tracking, acting as a bridge between Marketing and the CRM., • Ensure customer contracts database is kept up to date at all times. Sales Process Management • Ensure that the Sales Team maintain information in Hubspot as required., • Own Sales Team compliance with all Sales processes, ensuring the relevant system updates and documentation requirements are completed. This includes the bid sign off process, quote approval process, deal qualification process, bid management process, customer onboarding process and delivery handover process., • Partner with Finance to ensure pricing and rate card control is maintained, and escalate any concerns to the Sales Director., • Monitor the effectiveness of all Sales processes and pro-actively drive improvement. Take ownership of collaborating with the Sales Director, COO, Professional Service Director and any other relevant stakeholders to agree and implement changes. Skills and experience • Proven experience of owning and improving Sales Operations or Revenue Operations processes and outcomes, within a Software Consultancy or Managed Service Provider., • Experience of partnering with and managing a broad variety of stakeholders, including Senior Management., • Experience of interacting with customers and third-party stakeholders., • Strong understanding of CRM system capabilities and experience of enabling these. Ideally Hubspot., • Strong analytical skills with a data-driven mindset., • Strong attention to detail. A completer-finisher., • Highly organised, able to collaborate effectively and organise others., • Commercial acumen., • Strong communication skills., • Comfortable working in a fast-paced, scaling business., • Tenacity and ability to work to tight deadlines. What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Organization: Elizabeth School of London Position: Student Success Tutor Salary Range: £28,000 Per Annum Employment Type: Full-time Location: On-Site, Elizabeth School of London, London, Limeharbour, UK Working Hours: Monday to Friday, 9am to 5pm (Flexible hours) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Customer Care Specialist Hayes, Hybrid We are looking for exceptional customer service professionals to join our team! This opportunity focuses on providing exceptional service, you’ll support sales teams, handle enquiries, and help every customer enjoy a 5-star journey. As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join! Key Responsibilities: • Work closely with a range of stakeholders including customers, leasing companies, and internal teams., • Identify the right solutions for each customer and ensure these are delivered promptly and effectively., • All complaints are picked up promptly and you will use your initiative to overcome any hurdles., • Ensure every customer receives a 5* experience during the lifetime of their lease., • Help lead our customer support enquiries and the management of our ticketing system. About you: • 1+ years experience in customer service or aftersales role, supporting in delivery of a software or professional service., • Exceptional people skills as well as excellent written and verbal communication skills., • You thrive in using a positive mindset to help customers overcome obstacles by identifying their concerns and providing solutions for them., • Excellent organisational skills and attention to detail., • Phone first mindset, with the ability to build rapport and take ownership. Benefits: • Hybrid working with 2 days in the office (Hayes, London), • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Now boarding: Your career in travel is ready for take-off. About the Role This is a totally unique role for a candidate with strong experience in air charter and with a passion for client services. The Senior Charter Manager will work closely with the General Manager and the wider CTM account management and operational teams to ensure the highest level of service and partnership for our key Government and corporate clients. The main focus of the role will be the ownership and management of several key UK Government air charter contracts and to enhance the client and end user experience, both directly and indirectly, through building strong relationships, providing operational support and expertise, supplying insightful management information, coordinating with internal teams, and working with key client and supplier stakeholders to maximise value and ROI. The role will also involve providing air charter expertise and management to our specialist events and sports travel teams, and proactive growth of CTM’s air charter offering and client base. Skills & Experience Experience and knowledge of air charter is essential, from an operational and/or commercial background. • Experience in working with government clients, and an understanding of the specific requirements of VVIP travel would be beneficial, but is not essential, • A creative, autonomous and entrepreneurial approach, • Outgoing and engaging personality, with a passion for customer service, • Ability to identify issues with, and possible improvements to, existing processes – not afraid to challenge current ways of working, • A comprehensive existing network of client and operator relationships is strongly preferred, • Very strong interpersonal skills, authoritative and able to build trust with our clients, • Pragmatic, problem-solving mindset, and prepared to make decisions when necessary, • Ability to self-manage and prioritise deadlines, • Willingness to occasionally travel, and work unusual or out of office hours as required by the nature of the role, • Competency with Microsoft Office suite (Word, Excel, Powerpoint etc.) and a general aptitude for technology, • Experience with CRM systems (specifically Microsoft Dynamics) would be beneficial, as would any experience with event/delegate management software (EventsAir preferred) Please note – owing to the sensitive nature of the contracts involved in this role, the successful candidate will be required to undergo National Security vetting to SC (Security Check) level. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style. What You’ll Get Up To: • Together with your team of chefs you will be responsible for creating amazing culinary experiences., • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Ensure the highest standards of food preparation and delivery., • Have exceptional cooking skills and palette with quality and innovation., • Be passionate about delivering exceptional dishes using the finest ingredients whether simple or complex., • A charismatic and confident communicator with your team and the wider restaurant team., • Have a proactive approach to driving sales and delivering growth through engagement with both kitchen and front of house teams., • Professional, hardworking, flexible, and have an immaculate eye for detail., • Keeps abreast of newest trends and innovations in the hospitality industry., • Being alert for opportunities to improve the profitability of the department, through controlling wastage and maintaining effective control regarding GP and staff., • Have responsibility for ensuring the brigade complies with all health & safety and food safety policies and procedures., • You will currently be a Head Chef from a leading restaurant., • Have extensive experience working in different types of cuisines. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Associate Director – Hays Enterprise Solutions Location – London or Leeds This role can be based in London or Leeds and will require you to be on site 3 days a week and will benefit from our hybrid working arrangements. About Hays Hays is a market leader in specialist recruitment and workforce solutions worldwide. With over 50 years’ experience Hays employs over 9,500 people across 31 different countries within 21 different industries. But joining Hays isn’t about being part of a global business leader; here your ambition, collaboration and performance will be celebrated. Hays offers clear progression pathways, continue your recruitment career with us at Hays! Your Role Associate Director, responsible for service delivery across a total talent management solution, encompassing RPO, MSP, Employer Brand, Insights and Assessment. Working closely with the Client Services Director, you will take a strategic approach to shape and evolve the service, providing expert advice on resource, requirements, future skills and workforce planning across internal, external and contingent talent. Key deliverables • Establish and develop key relationships in line with the Client’s business/talent strategy and contract framework, • Deliver operational excellence with a focus on continuous improvement and delivery of contractual SLAs, • Lead a team of Resourcing Business Partners, managing individual and team performance effectively by clearly communicating expectations, regularly monitoring business plans and KPIs, conducting performance appraisals and rewarding and recognising employees, • Ensure self and team are embedded in the client’s business, working as key members of HR, • Build and maintain an effective partnership with the Client and continually develop account initiatives, • Undertake regular business planning to analyse the team’s strengths, growth opportunities and threats, • Record and report on activity and performance at regular management meetings ensuring Ensure compliance to service agreements, the contract, bespoke requirements and all legislative requirements, IR35 and AWR by example., • that all SLA and key performance indicator (KPI) targets are met as per the account contract., • Ensure the workplace is professional and productive, free of discrimination, harassment and bullying and provides equal opportunities for all employees. Competencies and Behaviours • Building strategic relationships, • Looking outwards and to the future, • Being bold and curious, • Leading self and others, • Achieving results efficiently and effectively Knowledge and Skills • Strong influencing and negotiation skills., • Success in a leadership role in RPO/MSP/In house recruitment, • Able to present with impact and to facilitate workshops effectively, • Forecasting, budgeting and planning experience, • Strong communication, presentation, and public speaking skills, • A flair for developing capability, • Excellent relationship management and networking skills, • Strong problem solving and escalation management skills, • Able to drive and effectively manage change, • Commercial thinking and judgement – understand key customer drivers and the importance of using commercial acumen when making decisions, • Continuously seeks to spot business improvement opportunities, • Experience in effective and creative recruitment strategies At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

This is an exciting opportunity to become the go-to expert for customer insights within a fast-moving automotive business, helping to shape strategy and enhance the experience for customers and dealers alike. My client, a fast-growing automotive brand, is looking for a Survey Specialist to lead customer survey activities across their expanding portfolio. This role is perfect for someone who enjoys turning customer feedback into actionable insights that drive business decisions and improve the overall ownership and purchasing experience TITLE : Survey Specialist Salary : up to 45,000 + Benefits Sector : Automotive Location: West London Language : Englis Work style: Office based role Key Responsibilities: • Survey Management: Design, implement, and manage core customer surveys, including satisfaction, test drive feedback, and future model input. Ensure all surveys are methodologically sound and deliver high-quality, actionable data., • Reporting & Analysis: Analyse survey data, identify trends and opportunities, and translate findings into clear, actionable insights for teams across Marketing, Product, and Dealer Operations. Present results and recommendations to senior stakeholders., • Stakeholder Collaboration: Work closely with Brand Managers, Marketing, and Dealer Development teams to align research objectives with business needs. Support dealer visits and customer events to gather real-time feedback., • Data Integrity & Compliance: Ensure adherence to data privacy regulations and internal governance policies. Continuously optimise survey methodologies to improve response rates and data quality. Candidate Requirements: • 1–3 years’ experience in survey, insight, or research roles, ideally in the automotive sector or premium/consumer goods industry., • Strong expertise in survey design, data analysis, and statistical reporting. Proficiency with survey software (e.g., Qualtrics, SurveyMonkey Enterprise) and advanced Excel/statistical tools., • Excellent communication and presentation skills, able to convey complex data clearly to both technical and non-technical audiences., • Highly organised, self-motivated, and able to manage multiple projects in a fast-paced environment., • Familiarity with the UK automotive market and customer journey touchpoints is a plus., • Proactive, results-oriented, and passionate about improving the customer experience.

Business Analyst Permanent | Hybrid Please note: Active SC is required for this role. Please only apply if you hold this. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: We are seeking a detail-oriented and proactive Business Analyst to join our agile delivery teams. In this role, you will work closely with stakeholders across the programme to gather, analyse, and manage requirements to support the successful delivery of business solutions. You will act as a key liaison between business users and technical teams, ensuring clear understanding and traceability of requirements throughout the project lifecycle. Responsibilities: • Requirements Gathering and Management: Elicit and document clear, concise, and actionable business and technical requirements through interviews, workshops, observation, and document analysis., • Requirements Analysis and Prioritisation: Analyse, evaluate, and prioritise requirements based on business value, feasibility, and stakeholder input to support product and project goals., • Stakeholder Communication: Facilitate effective communication between business stakeholders and development teams, ensuring all parties have a shared understanding of project objectives, scope, and deliverables., • Documentation and Traceability: Maintain high-quality documentation including business requirements documents (BRDs), user stories, use cases, process flows, and traceability matrices to ensure end-to-end coverage., • Collaboration with Cross-Functional Teams: Work closely with product owners, developers, QA engineers, and UX designers within agile teams to ensure that solutions meet business needs and technical constraints., • Agile Participation: Contribute to agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and retrospectives, supporting continuous delivery and iterative improvement., • Works under general direction: Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Uses discretion in identifying and responding to complex issues related to own assignments. Determines when issues should be escalated to a higher level. Plans and monitors own work (and that of others where applicable) competently within limited deadlines., • Interacts with and influences colleagues: May oversee others or make decisions which impact routine work assigned to individuals or stages of projects. Has working level contact with customers, suppliers and partners. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how own role relates to other roles., • Performs a range of work: sometimes complex and non-routine, in a variety of environments. Applies a methodical approach to routine and moderately complex issue definition and resolution. Applies and contributes to creative thinking or finds new ways to complete tasks. Skills & Experience: • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. (Preferred), • 3+ years of experience as a Business Analyst or in a similar role., • Proven experience working in agile environments (Scrum, Kanban, or SAFe)., • Strong analytical, problem-solving, and critical-thinking skills., • Strong Excel Skills, • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders., • Experience using tools such as JIRA, Confluence, or similar project management and documentation tools., • Ability to manage multiple priorities and work in a fast-paced, collaborative environment. Desirable skills: • Certification in Business Analysis (e.g., BCS or PMBOK)., • Experience in Defence, • Familiarity with data analysis, reporting tools, or SQL is a plus. About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we’re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing

Business Development Manager - Medical Devices (Mobility Equipment) OTE £55k-£67.5k (uncapped) Vehicle + benefits North West England A leading medical equipment manufacturer is looking for a BDM within the Mobility & Specialist Rehab Territory to grow their wheelchair and specialist seating portfolio across the North West. This is a field-based commercial role working closely with NHS wheelchair services, dealer networks and clinical teams. If you have experience in mobility, wheelchairs, seating systems or rehab equipment - and enjoy combining technical understanding with relationship-led sales - this is an exceptional opportunity. The Role * Manage and grow key accounts within NHS wheelchair services, mobility dealers and rehab partners. * Build strong relationships with clinicians, therapists, prescribers and procurement teams. * Increase market awareness and adoption of a portfolio including wheelchairs, seating systems and specialist rehab solutions. * Conduct product demonstrations, assessments and presentations to clinical groups. * Support colleagues with training, demonstrations and technical information. * Identify and convert new business opportunities across clinical and retail settings. * Ensure accurate admin including pricing, reports and prescription form documentation. * Complete weekly and monthly activity planning and reporting. * Maintain high professional standards and deliver best working practices. What They're Looking For * Experience with mobility or rehabilitation products: wheelchairs, seating systems, powered mobility or similar. * Strong understanding of the NHS and dealer market. * Proven sales track record with excellent customer service skills. * Technically confident and comfortable explaining or adjusting equipment. * Energetic, driven and able to manage a field territory independently. * Excellent communication and presentation skills with the ability to influence clinical stakeholders. * Proficient with Microsoft Office and accurate with documentation. * Full UK driving licence essential. We will consider candidates from: * Mobility dealers (field sales roles) * Seating & positioning, wheelchair services, rehab engineering * Mobility or assistive technology manufacturers * Related clinical backgrounds with commercial ability What's On Offer * £45k-£55k basic salary * Uncapped OTE £55k-£67.5k * Company vehicle + expenses * High autonomy and trust to run your territory * Strong portfolio of respected mobility and rehab products * Supportive leadership and clear development opportunities Who This Suits A motivated mobility/rehab sales professional who enjoys building relationships, delivering technical demos and driving commercial growth across NHS and dealer markets.

Research/Senior Research Consultant, Executive Search Fortune Hill | London (hybrid) About Fortune Hill Fortune Hill is a specialist executive search firm focused on Marketing and Customer leadership. We work with ambitious, high-growth businesses to help them appoint senior leaders who shape growth, culture, and long-term success. We are deeply research-led and believe great search starts with rigorous thinking, detailed market insight, and genuine curiosity about leadership talent. Following a second consecutive record-breaking year, we are expanding the team and hiring a Research Consultant to support our continued growth. The Role As a Research Consultant, you will play a key role in delivering executive search assignments from briefing through to appointment. You will work closely with Consultants, supporting high-quality, research-driven searches and engaging with senior leaders across the UK and Europe. This is a fast-paced role in a high-performing, collaborative environment, offering strong exposure to executive search best practice and clear opportunities to develop. Why Fortune Hill • A specialist firm with strong commercial momentum, • A research-led, high-integrity approach to executive search, • Exposure to senior leaders and complex, high-impact assignments, • A supportive, ambitious team with clear development opportunities Key Responsibilities • Delivering detailed market mapping and talent research, • Identifying, engaging, and assessing senior-level candidates, • Supporting searches end-to-end, ensuring they are run to Fortune Hill standards, • Preparing high-quality client-facing reports and materials, • Managing data and search activity through our CRM, • Building market knowledge and supporting relationship development About You • 2 years’ minimum experience in recruitment, executive search, or a related research role, • Confident engaging with senior professionals, • Curious, organised, and detail-focused, • Commercially aware, proactive, and comfortable working at pace, • A strong communicator with a collaborative mindset, • Motivated by quality, learning, and long-term career progression Location • Minimum three days per week in our central London office

Customer Data & Intelligence Manager (individual contributor) - 12-month + contingent worker Central London office - hybrid working 2 days per week Salaries in the region of £50,000 - 60,000 DoE J13049 Candidates must have full UK working rights without sponsorship requirements. A global leader in the design, marketing, and distribution of premium lifestyle products, including apparel, accessories, home furnishings, and other licensed product categories. For five decades, the long-standing reputation and distinctive image has been consistently developed across an expanding number of products, brands, sales channels, and international markets. The Company's brands constitute one of the world's most widely recognized families of consumer brands. Seeking an experienced, passionate and motivated individual to join the Global Customer Intelligence & Experience organization. Reporting to the Senior CRM & CX Manager, the successful candidate will be a strategic, data-driven, and analytical individual who will contribute to the Global CIX vision, execution of strategy and proof of concepts. Duties • Support the Senior Manager in the development, tracking, and execution of the Global Customer Data Strategy roadmap., • Analyse customer data from global sources to measure performance, identify trends, and assess long-term value to inform strategies and future initiatives., • Conduct competitor analysis to inform internal stakeholders on the global retail market and how different data strategies are influencing customer behaviour., • Partner with the CIX Insights and Data Science team to identify opportunities to improve customer KPIs and drive growth and loyalty., • Collaborate closely with regional stakeholders to deliver global customer database reporting aligned to business objectives, providing strategic recommendations that enhance and evolve customer intelligence., • Develop and maintain comprehensive reports and dashboards covering global customer metrics and KPIs., • Present reporting insights to the wider business, offering recommendations to optimise performance and drive growth., • Work cross-functionally with teams and regions across multiple geographic locations., • Support the ongoing improvement of customer data processes, ensuring the accuracy and visibility of global customer data., • Promote and govern best practice and global consistency across customer data initiatives and reporting, ensuring data activity is connected and trackable for effective measurement and reporting. Skills • Experience developing a customer-data-first strategy in collaboration with cross-functional teams., • Strong background in customer data analysis, insights, and storytelling, with experience in research analytics., • Proven ability to use data-driven insights to inform decision-making within a retail or relevant commercial environment., • Demonstrated success working within complex stakeholder landscapes and building effective partnerships., • A customer reporting specialist with experience managing and optimising data-led projects., • Excellent analytical capability, with a proven ability to interpret complex datasets and translate them into actionable insights., • Strong understanding of CRM marketing and technology, including best practice and data protection regulations., • Hands-on experience applying customer data within marketing automation tools. If this sounds like the role for you then please apply today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK’s leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data. For more information, visit our website:

Complaints Specialist Salary - £35K Part time – 20 hours per week, flexible on how these hours are completed spread across a 4 or 5 day working week Remote first, must be happy to travel to both Bristol and London for team days ( roughly once per month) My client is a mission led B2C Fintech with focus of enabling financial inclusion & a happier and healthier relationship with money across UK & US. They have a number of award winning products built into their B2C Bank Account allowing consumers to have practical tools whilst educating themselves on financial decisions. As they transition from start up to scale up they are launching new products, building the brand & looking to streamline internally processes & policies to ensure maximum efficiency for our customers and therefore we are looking to add a complaints specialist into the customer support team You will: • Process complaints from end to end — receiving, investigating, resolving and recording complaints in line with business policies and procedures, and where required, regulatory standards., • Communicate clearly and compassionately with members, turning tricky situations into opportunities to rebuild trust and provide good outcomes., • Liaise with internal teams (including Product, Risk, and Finance) to investigate and resolve complex issues quickly and thoroughly., • Identify trends and share insights to inform potential improvements to our service and processes., • Work closely with the Risk team to ensure we meet our regulatory responsibilities., • Prepare and submit regulatory returns (e.g. complaints data reports) with accuracy and timeliness., • Maintain accurate records and follow best practice in documentation and escalation., • Stay up to date with regulatory guidance, industry trends, and emerging risks., • 1 -3 years of proven experience in handling regulated complaints in the UK., • A confident communicator who can manage difficult conversations with care and professionalism., • Calm under pressure, with strong problem-solving skills and sound judgment., • Comfortable working independently and remotely, with excellent time management., • Able to balance member advocacy with business risk., • Curious and collaborative — always looking for ways to improve how we work.

Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area. Main Purpose of the Role: Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry-leading warehouse service offering across it’s global network, delivering measurable value and exceptional results for their clients. On Offer: • A key role with global responsibility and reporting in to the VP of Operations in the US, • Opportunity to grow expertise through ongoing coaching, training and development sessions, • Competitive salary of c.£70K, dependant on experience, • Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday, • Contributory pension scheme, private health insurance and life assurance, • Employee Assistance Programme, • Free on-site parking Duties and Responsibilities of the Warehouse Optimisation & Product Manager: Operational Efficiency • Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks., • Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness., • Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies., • Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation., • Standardise operational best practices and SOPs across all warehouse locations., • Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics)., • Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions., • Gather and translate operational feedback into actionable system improvements and feature development., • Design and maintain analytics dashboards and reports to monitor performance against key metrics., • Conduct root-cause and trend analyses to identify operational risks and opportunities., • Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses., • Translate customer requirements into tailored operational and technology-based solutions., • Collaborate with IT to integrate customer-driven technology initiatives., • Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities., • Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals., • Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams., • Act as the bridge between warehouse operations, technology, and product development., • Mentor and develop staff in the use of analytics and data-driven decision-making. To Be Considered for the Warehouse Optimisation & Product Manager: • Preferred - Bachelor’s degree in supply chain management, Operations, Engineering, or a related field., • Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management., • Proven success in process improvement and / or warehouse systems management., • Track record of implementing automation, WMS, or efficiency-driven technologies., • Proficiency in data analytics tools and project management methodologies., • Strong analytical and problem-solving skills with a data-driven mindset., • Excellent communication, stakeholder engagement, and presentation skills., • Ability to lead cross-functional projects across technical and non-technical teams., • Knowledge of Lean, Six Sigma, or related continuous improvement frameworks (certification preferred)., • Strong project and change management experience (Agile, PMP, or Prince2 desirable)., • Flexible and adaptable with the ability to travel globally if required For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

EMPLOYMENT LAW ADVICE HELPDESK TEAM LEADER – TRADE UNION LONDON £55,000 BASIC SALARY PERMANENT ROLE The Role: Morgan Philips Specialist Recruitment is presently supporting a United Kingdom trade union which represents professionals and specialist workers in both the public and private sectors in their search for an Employment Law Advice Helpdesk Team Leader. As a Team Leader within our client’s Member Contact Centre you'll use your positive attitude, your supervisory experience, and your employment law knowledge to deliver an excellent service to union members. In this role you’ll have the chance to be involved in developing new services and to supervise, mentor and develop a team of Employment Law Helpdesk Advisors. We’ll look to you to ensure the Member Contact Centre is providing high quality advice and support to members and to help improve the union’s overall member service. This is an exciting career opportunity with customer service at its heart and offers plenty of room for professional growth and development. About You: • Strong knowledge of employment law, • Proven track record of leading a team, • Ability to lead, motivate and develop team members, • Experience of working in a customer or member service environment, • Experience of working in a regulated/legislative environment, • Experience of monitoring and reporting against SLA’s and KPI’s, • Familiarity in dealing with complaints/complex queries, • Experience of providing advice and support to customers, • Experience in implementing or managing Contact Centre technology and processes

HCL Software BigFix Sales Specialist ARE YOU READY TO JOIN OUR TEAM? Startups are exciting. That’s why we’ve never stopped. For decades, HCL has been a company of inventors and innovators. We power the most important industries on the planet — from finance to telecommunications to scientific research. We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $1B+ software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow. HCL was ranked on Forbes Best 100 Global Companies to Work for in 2021! What is BigFix? Our BigFix business is one of the recognized leaders in endpoint management and security with fully automated discovery, management, patch and remediation, across on premise and cloud devices regardless of their location or connectivity. It is the trusted endpoint solution for 100,000,000 endpoints in 150 countries. The BigFix Sales Specialist is an exciting role within HCL’s fast-growing software business. They will capitalize on ever-increasing demand for BigFix, the premier endpoint security management platform. In this role, the candidate will collaborate routinely with Clients, Resellers, BigFix Technical Advisors, HCL Client Success Teams and HCL Channels teams. As a BigFix Hunter, you will work as a sales leader for your assigned region/clients and will be responsible for leading sales efforts with clients and prospects, building pipeline, delivering on targets. As part of your responsibility, you will act as a subject matter expert for your product offerings, and you will be expected to enable, evangelize, market, and direct customers to various solution areas that can solve their business problems. You will be required to act as a complex deal coach and/or executive sponsor on many key opportunities. In this role, it is essential that you can apply industry-specific knowledge and experience to bring new business and technology insights to our clients in the Endpoint Security space. You will be required to maintain an exceptional level of understanding regarding our competition to effectively win in competitive situations. What You’ll Do: -Hunt new logos/ net new customers for BigFix -Work with customers, internal teams and Business Partners to drive new sales and expand existing business. -Partner directly within the sales teams to deliver solutions that address client business needs and deliver client value while supporting product-specific business strategies. -Engage at all levels within the customer, sales and channel partner organization. Work with the customers and Business Partners to grow market share within the portfolio. -Provide sales direction and leadership on an ongoing basis. Carry and Deliver on quota. -Manage an entire territory requiring extensive travel. -Work with the client partner sales teams to progress and close opportunities on an accelerated timetable, monthly and weekly focus -Deliver Value presentations and demos for the BigFix solution -Work with other sellers and units of HCL as needed to create an effective solution for the client -Maintain a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry -Exceed assigned targets for new software sales and renewals -Present BigFix unique business value, client successes, competitive differentiators -Represent BigFix at local Industry Conferences and User Group meetings -Contribute to creating and executing regional sales plays -Engage BigFix GEO and Global Leadership to increase customer advocacy and progress deals -Exceed assigned software, services and renewals sales targets -Maintain customer retention -Add new logos annually What You’ll Bring: -Minimum 6 years’ sales experience in enterprise software with knowledge of the Endpoint Security space. -Proficiency in the local language is essential to effectively engage with local clients and build strong relationships. -Demonstrated ability to establish and build rapport in senior customer relationships. -Strong business acumen and technical knowledge to succinctly align customer needs with the BigFix value proposition. -Knowledge of the assigned territory in terms of relevant industries, clients and business partners. -Proven sales track record in the technology sector and be confident discussing both general and specific security issues. -Proven ability to respectfully engage multiple functional areas across an organization. -Strong technical aptitude and ability to keep it simple. -Exceptional presentation skills necessary to effectively deliver executive-level and value-based presentations -Ability to provide insight to business leaders across all industries. -An outstanding ability to understand business problems and articulate a corresponding solution based on the HCL software portfolio. -Endpoint Security Tools (Tanium, CarbonBlack, McAfee, Symantec, CrowdStrike, Cyberreason, etc).

Senior Researcher– Solutions and Advisory, Enterprise Solutions - London Hays Solutions and Advisory, is part of Hays Enterprise Solutions. We offer a portfolio of staffing, advisory and skills services that enables the seamless transformation of all workforce requirements. As a steadfast and reliable leadership partner in staffing and workforce solutions, we leverage our truly global scale and experience, extensive talent networks and unparalleled expertise to propel organisations towards success. Founded on our core brand values – building partnerships, thinking beyond, and doing the right thing – Hays Solutions and Advisory combines meaningful innovation with global scale and insight to help people and organisations succeed. We’re here today, working for your tomorrow. Your Role Hays Solutions and Advisory is seeking a motivated and detail-oriented Senior Researcher to join our dynamic team. This quality driven research offering is highly regarded by its clients and has developed and grown extensively over the last few years and now has a need to appoint a Senior Researcher to our team to support in the provision of market intelligence and benchmarking consultancy services. What it looks like day to day: • You will work collaboratively with the Sales/Business Lead, playing a key role in the delivery of Client led research, offering specialist knowledge and insight, based on a combination of desk-based research and telephone networking. You will have the opportunity to make a significant impact on Client's remuneration, reward, and workforce strategies across an array of sectors, industries, and levels, including Board level., • Through effective communication, rapport building skills and quality driven approach, you will be able to utilise a variety of research tools, as well as identify and engage with a broad range of individuals, to gather niche specialist market Intelligence, • At Senior level you will consult directly with clients, both with the Sales/Business Lead and independently, developing a commercial approach to business development and client delivery. This will allow the Senior Researcher to support the Sales/Business Lead in making informed recommendations to. In addition to this, you will have the opportunity to provide mentorship to the other junior Researchers in the team. This will allow them to build their business acumen and in turn develop their research skills. What you'll need to succeed: • Previous Experience in a Researcher role in a benchmarking environment., • Previous experience as an Executive Search resource, or Market Intelligence consultancy role would be highly advantageous, • A confident communicator who is conscientious, organised, inquisitive and solutions orientated, you will drive high levels of customer service, tenacity, and creativity., • You will be required to operate in a quality driven environment where attention to detail and strong written/verbal communication is paramount., • Have prior HR or business consultancy exposure. What you will get in return: • Culture built on rewarding success and the opportunity to influence your earning potential., • Best technology in the industry and a renowned training programme to support success and drive rapid career progression and ongoing development., • Flexible hybrid working patterns., • Opportunity to take your career globally., • Incentives and rewards to recognise performance both locally, regionally, and nationally., • Broad range of employee wellbeing initiatives and benefits, • Referral bonus scheme, • Community of support networks from Hays Pride to Parents@Hays, • Paid charity day for all employees #HaysHelps and working closely with charity partners. Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity If you’re thinking of a new tomorrow for your career, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Are you interested in kick-starting your career in recruitment with an award-winning business? As a sales administrator you’ll support a high-performing recruitment consultant and be surrounded by a motivated and inspiring team. Stanton House is a specialist global recruitment company dedicated to connecting talented senior individuals with top-notch opportunities within the Accounting & Finance, Transformation, Data and Cybersecurity fields. We were founded in 2010 and we are dedicated to creating an exceptional customer experience. We are based in London, Reading & Chicago. At Stanton House, we are committed to the power of high-performing teams. We provide an exciting, dynamic environment that challenges you to bring out your very best. We believe that teams thrive when they are supported, valued, and empowered in an inclusive atmosphere. Since its launch in 2023, our Private-Equity practice has achieved exceptional growth, boasting the highest average Daily GP, deal size, and billings per head across our UK business. About the opportunity As a Sales Administrator at Stanton House, you will be working closely with some of our highest billers and supporting them on developing their desk. This will include generating candidates, coordinating interviews, sales admin and supporting them on their job processes. It is an exciting opportunity to learn from the best in the business! As your role evolves, you will take on business development and be responsible for the full recruitment cycle balancing the needs of both the candidate and client. If you are a highly ambitious and driven person who loves building relationships and enjoys spinning lots of plates, this role is perfect for you! What we’re looking for • Alignment with our values – Integrity, Energy and Ambition, • Confidence and drive to succeed, • A team player, • Positivity and resilience - this job can be tough at times, • The ability to be organized, detail-oriented, and able to effectively prioritize projects and work at pace under pressure, • Good business acumen and commercial awareness, • Excellent verbal and written communication, • Willingness to learn the market until they are an expert. Why join us? At Stanton House, you’ll be part of a dynamic, supportive team that wants to see you thrive. We’re committed to your growth and success, and we’ll invest in your development through training, mentoring and real responsibility from day one. Stanton House is Disability Confident

Seeking an ambitious Mortgage Services Consultant for a market leading Financial Services Brokerage - Genuine Long Term Prospects and Fantastic Working Environment. Base salary + generous bonus scheme. Our client is leading Advisory business that offers expertise across the full spectrum of financial services including commercial finance, wealth management, mortgages, protection and financial planning. With a friendly and successful environment, they are looking to welcome a new Mortgage Services Consultant into the team - Please read below and Click Apply if you feel you have the necessary experience. The Role You’ll speak with existing clients, explaining services such as conveyancing, surveys, insurance and home-mover support. Your job is to guide them, outline timelines and costs, and book appointments with specialist teams (internal and third-party). No prospecting or cold-calling is required. You’ll liaise with advisers, organise diaries, log appointments, and ensure every client receives a friendly, professional experience. The Person You’ll have at least 1 year of customer service experience, ideally in mortgages, protection, or another regulated financial services environment. You should be: Confident on the phone with strong communication skills Service-driven, personable, and able to build rapport Motivated by targets and comfortable working efficiently Keen to upskill, contribute to team improvements, and deliver excellent client outcomes Good Microsoft Office skills are required. Full training on services and objection handling will be provided. Highlights for the Successful Mortgage Administrator / Paraplanner • Bespoke training plan in order to develop you into a fully fledged adviser if that's your chosen route, • Generous Quarterly Bonus, • Generous Holiday entitlement, • Hybrid Working, • Company pension scheme and full corporate benefits, • All expenses paid incentives including Summer / Christmas Parties, • Fantastic team ethic- You will be welcomed into a dynamic, diverse and friendly team from day one If you feel like this could be a good fit and would like to find out more, please Apply Today!

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description We seek a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across strategic accounts. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth by selling complex solutions. Your Impact • Join the fastest-growing team where experience meets cutting-edge solutions, • Build and cultivate strong customer relationships, driving business growth within the region, • Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives, • Take full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement, • Engage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers, • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions, • Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients, • Travel domestically as needed to meet with customers and attend key business events Qualifications Your Experience • 5+ years of field sales experience focusing on key customer accounts and delivering value to strategic accounts in the cybersecurity industry, • Extensive platform selling experience in complex sales with multiple buying centers, • Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred, • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations, • Expertise in applying complex solution sales methodologies to drive results, • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy, • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams, • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred, • Willingness to travel domestically as necessary to meet business needs Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You are an amazing salesperson - you are just looking for something more substantial and challenging as your next step. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Application details Job Title: Senior Analyst Location: London Salary Range: Competitive with top-tier consultancies about pearson ham Group Pearson Ham Group is a specialist strategy and pricing consultancy that helps organisations unlock growth and improve profitability through better pricing. We offer end-to-end pricing support—from strategy design and value communication to analytics, execution, and digital enablement. We work closely with clients to deliver commercially sound and data-driven pricing solutions across sectors including financial services, private equity, insurance, automotive, B2B, retail, and consumer products. Our teams combine analytical depth with strategic insight to drive monetisation and margin improvement. Typical engagements include designing pricing strategies for new products and services, refining discount structures, developing value-based monetisation models, and supporting clients through strategic pricing decisions in complex market environments. You will gain experience across industries, working directly with senior stakeholders to influence commercial outcomes. Your role and responsibilities You will support consultants in leading analytical workstreams within cross-functional teams, delivering expert, data-driven pricing advice to Pearson Ham Group’s clients across diverse sectors. With support from your project team, your role will involve in-depth exploration and analysis of client data, ranging from sales performance and customer behaviour to competitive dynamics, to develop robust pricing recommendations. Leveraging advanced statistical techniques and scenario modelling, you will forecast the commercial impact of price adjustments and monetisation strategies. Typically working in teams of 3-4, you will support the team in shaping client engagements by synthesising complex data into clear insights. As you develop, you will start engaging directly with stakeholders through interviews and presentations, influencing strategic pricing decisions and driving commercial outcomes. Supported by comprehensive training and collaboration across the firm, you will have significant opportunities to enhance your expertise, take ownership of projects, and build lasting client relationships. Pearson Ham Group ’s client portfolio is diverse and international, and you will gain exposure to a wide range of companies, industries, and business models. As well as developing analytical skills, you will learn about business casing, consumer behaviour and a range of pricing methodologies. Experience and qualifications · At least 1-2 years relevant work experience in a data-driven strategy, consulting, or commercial environment. · An undergraduate or master’s degree from a leading university, ideally in Economics, Mathematics, Engineering, Finance, or a related quantitative or analytical discipline · Genuine interest in pricing strategy, monetisation, and commercial problem-solving, with any relevant academic, project, or extracurricular experience viewed favourably · Foundational understanding of pricing concepts such as value-based pricing, market and competitor benchmarking, and willingness-to-pay (through coursework, research, or internships) · Experience using Excel; additional skills in SQL, Python, or R are highly desirable. · Excellent communication skills—able to clearly explain insights to clients and stakeholders · A curious and commercial mindset with strong attention to detail. · Proven ability to work independently as well as in collaborative teams. · Fluency in English is essential; proficiency in French or Spanish is strongly preferred. Application process: Please note, you must have the right to work in the UK. Please apply with a cover letter detailing your experience and CV to . Applications close by 9th January 2026

Job Description: This role focuses on shaping and delivering security solutions for complex customer needs. You’ll lead discovery sessions, design architectures for SIEM, XDR/MDR, cloud security, translating requirements into clear proposals and reference designs. Your responsibilities include managing technical responses for RFPs, delivering demos, supporting sales with commercial inputs, and enabling partners. You’ll communicate confidently with senior stakeholders, simplify technical topics, and drive collaboration across teams. Success in this role requires strong knowledge of security architectures, SOC operations, and attacker techniques, plus experience with platforms like Microsoft Sentinel, AWS security, and tools such as CrowdStrike and Tenable. Excellent communication, commercial awareness, and the ability to lead complex bids are essential, alongside a passion for automation and AI to improve efficiency. Certifications are a plus. This role is Hybrid from our Canary Wharf office with an expectation of 3 days a week onsite and will support the UK and Europe therefore might be occasional travel. Responsibilities: • Discovery & Solution Shaping: Lead customer workshops to clarify requirements, challenge assumptions, and define optimal security architectures (e.g., SIEM/XDR/MDR, cloud security, EASM/TI/DRP)., • Solution Design: Convert business needs into reference architectures, scopes, and bills of materials aligned with SHQ services and partner ecosystems (Microsoft, AWS, CrowdStrike, etc.)., • RFPs/Tenders: Own technical responses for RFIs/RFPs, including storyboarding, compliance matrices, and quality assurance., • Demonstrations: Deliver impactful demos and solution plans for services like Managed Microsoft Sentinel & Defender, EDR/XDR, vulnerability management, and DFIR retainer., • Commercial Support: Collaborate with Sales on proposals, estimates, and SoWs., • Partner Enablement: Support alliances with enablement sessions and bid assistance., • Executive Communication: Present complex topics simply to senior stakeholders (CISO, CIO), including risk narratives and ROI/TCO., • Collaboration: Coordinate cross-functional teams (Sales, Delivery, SOC, DFIR, Architecture) for high-quality proposals., • Reusable Assets: Maintain presales artefacts (architectures, playbooks, templates)., • Enablement & Mentoring: Coach sales teams and partners; share best practices and win themes., • AI & Automation: Promote automation and AI (SOAR, scripting, Copilot) to accelerate scoping and proposals., • Professionalism: Uphold SHQ values, confidentiality, and stakeholder management. About SecurityHQ SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design. Job Reference Number UK003 Essential Skills • Strong knowledge of security architectures (SIEM/SOAR, EDR/XDR, identity, cloud, vulnerability management)., • Understanding of attacker techniques (MITRE ATT&CK), detection engineering, and SOC KPIs., • Experience with professional services (penetration testing, DFIR, threat hunting)., • Proficiency in Microsoft (Sentinel, Defender, Entra), AWS security, and tools like CrowdStrike, Darktrace, SentinelOne, Tenable., • Relevant certifications (Microsoft SC/AZ series, AWS Security Specialty, vendor credentials)., • Skilled in RFPs/tenders, whiteboarding, and executive-ready artefacts., • Commercial awareness for estimating effort and articulating ROI., • Familiarity with automation (SOAR, scripting) and AI for efficiency., • Excellent communication, stakeholder management, and professionalism. Desirable skills • Familiarity with data privacy and sovereignty considerations in EU/UK contexts., • Experience in regulated sectors (financial services, public sector, critical infrastructure)., • Knowledge of standards/frameworks: ISO 27001/2, CE+, NIST CSF/800‑53, CIS Controls, SOC 2, PCI‑DSS.

The Team The HR team sit at the heart of the Casbah group providing a full range of core HR services. The HR team provides seamless background procedural services, are there when needed with specialist advice and guidance and lead the conversation on strategic HR and roadmap delivery. The HR team’s strategic priorities focus on creating an enviable workplace. An environment that emboldens, equips and inspires entrepreneurialism and allows us to connect often and meaningfully. The Job Reports to: Head of HR The Payroll and HR Administrator supports the wider HR team and company by providing swift and accurate administration and processing, keeping everything running smoothly in the background. You will manage the HR mailbox, answering queries and helping colleagues with day to day issues. You’ll be the on the front line, helping and advising colleagues, so a ‘customer first’ approach will be vital. You will play a key role in HR’s ambition to build a reputation for speed, accuracy, knowledge, and ease to work with. You’ll manage the monthly payroll administration, ensuring accuracy when inputting changes and updates, building a key relationship with the Group Financial Controller. You will be the Head of HR’s right-hand person, providing day to day and administrative support. Key Areas of Responsibility • Managing HR query mailbox – you will manage the busy HR mailbox, making sure all queries are dealt with swiftly in line with SLAs. You will be responsible for escalating any matters which need the attention of the Head of HR., • Payroll and Pension Administration – Taking ownership of the UK payroll administration and processing, ensuring changes are actioned in a timely and accurate manner and that an auditable record of instructions are kept, answering any staff payroll queries., • Management of Employee Lifecycle processes –including new starter and right to work checks along with exit paperwork and arrangements., • Contracts and Communications – you will draft contracts, contract amendments, references, employee information and changes., • Benefits Administration – managing access to our suite of employee benefits, including helping people understand the offering and getting them signed up., • Holiday and Sickness records – monitoring recording of sickness, holidays and other types of leave across the group and promoting use of the HR plaform., • Data and Records – maintenance of consistent, complete and compliant databases in line with local data security requirements., • Recruitment Administration – supporting recruitment and selection through scheduling interviews, assessments and managing candidates., • Reporting– providing regular and ad hoc information as requested by the Head of HR or wider agency. Clients Providing exceptional ‘customer first’ service to all internal customers. Commercial Working to agreed processes and proactively identifying opportunities to make processes more efficient. Team Work closely with the HR and the Front of House team to provide a seamless, end to end experience. What Success Looks Like • Consistently positive stakeholder feedback, • All processes discharged to a high quality, auditable standard, • 100% queries addressed or responded to within 24 hours, • Quality and completion of all data sources is >99%, • Consistent achievement of deadlines and KPIs, • Achievement of development goals and continuous professional development. You’ll Likely Need These Specialist Skills • Experience delivering Payroll and HR administration, • Demonstrable experience delivering high levels of service quickly and accurately, • High levels of discretion, • Some knowledge in a number of key areas of HR management, eg talent, engagement and performance, reward and employee relations, • Collation and presentation of HR data Everyone at Exposure Should Have • Experience in a fast paced, entrepreneurial environment, • A flair for communication, • Attention to detail and tenacity in following up, • Great stakeholder management skills, • A great attitude, • Strong cultural interests

Job Description SecurityHQ is looking for an experienced Cyber Security sales professional to drive new business and grow our UK client base. You will manage the full sales cycle for our managed security services, targeting organizations that require advanced protection against cyber threats. The role involves identifying prospects, presenting tailored solutions, and closing deals with decision-makers in IT and security. Your knowledge of cybersecurity products, compliance, and industry trends will be key to positioning SecurityHQ as the preferred MSSP partner. This role is hybrid from our Canary Wharf office. Responsibilities • Own the end-to-end sales process, from prospecting (alongside Marketing and our BDR teams) and needs analysis to proposal development, negotiation, and closure., • Develop and execute go-to-market strategies to penetrate new verticals and geographies., • Build and maintain a high-value pipeline through proactive outreach, networking, and leveraging industry connections., • Deliver compelling, value-based presentations and proposals tailored to client-specific challenges., • Accurately forecast and consistently hit or exceed revenue targets., • Act as a trusted advisor, ensuring client success and long-term partnerships., • Identify and capitalize on upsell and cross-sell opportunities across our MSSP portfolio., • Conduct quarterly business reviews (QBRs) to demonstrate ROI and strengthen relationships., • Maintain and grow a portfolio of existing clients, ensuring high satisfaction, retention, and expansion., • Collaborate closely with technical delivery and customer success teams to ensure smooth onboarding and ongoing client satisfaction., • Provide market intelligence and feedback to shape product development and competitive positioning., • Keep accurate records of sales activities, pipeline status, and client interactions in CRM to support forecasting and strategic planning. About SHQ SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design. Job Reference Number UK005 Essential Skills • Proven track record of exceeding sales quotas in cybersecurity, MSSP, MSP, or IT security services., • Strong understanding of managed security services such as MDR, vulnerability management, and compliance frameworks., • Experience in selling platform-based or subscription services with a focus on long-term client value., • Exceptional consultative selling, negotiation, and closing skills., • Ability to communicate complex technical solutions to both technical and non-technical stakeholders., • Skilled in identifying growth opportunities within existing accounts and securing renewals., • Excellent communication, negotiation, and presentation skills., • Proficient in CRM tools and pipeline management.

CALLING ALL Physician Associates, ODP's, Physiotherapists, Theatre Assistants, Osteopaths etc who wants to get into MEDICAL DEVICE SALES!!!!!!!! Position: Associate Medical Sales Specialist - Fantastic career opportunity with incredible future earning potential - No Sponsorship Offered Sorry!!! Territory: London 80% - Occasional UK travel as required Package: Salary: £30-£35k dependant on experience and background with 6 and 12 month reviews Bonus: £12K OTE/year paid quarterly. Starting with objective based compensation and moving into revenue based after 6 months. Benefits: £6k/year car allowance, phone, laptop and usual benefits on completion of probation at 6 months This will cover mainly inner London with additional travel around the UK as and when required. The main aim and function of your role is to support customer accounts in the southeast as directed by by the manager and help drive revenue across the region Company/Role Overview • The client is a medtech company that is going from strength to strength and growing exponentially, • The UK business is looking for a star of the future to help support the rapidly expanding business in the south. The successful incumbent will have a defined career path with the goal of being developed and promoted to a Business Development Manager with responsibility for a territory within 12-24 months depending on the individual Responsibilities • Consignment checks, • Product delivery/collection and case support, • Theatre admin support – interfacing between Regional Managers and materials managers to ensure surgeons have their required products available for upcoming cases, • Case generation – working with surgical secretaries and theatre list coordinators to ensure RSM/BMs have a complete view of upcoming cases I active accounts, • Lead generation – speaking with surgeons in active accounts to ensure they are aware the mesh is available to them, and to introduce them to RSM/BM or marketing when detailed information is require, • Training and awareness – to ensure we understand when audit and training days are taking place and to take responsibility for nurse training, • To develop into a product expert with knowledge of pricing, product range, key reference sites and surgeons and potential applications Competencies and Personal Characteristics • A strong can-do attitude with the desire to over-achieve, • Ability to work independently and apply critical thinking to solve problems, • Very good time management, • Patient focussed with a high degree of integrity, • Self motivated and hungry for success, • Ability to forge strong relationships quickly with multiple stakeholders and bring them together, • Tenacity to follow up and resolve outstanding matters, • Excellent communication and analytical skills, • Full clean driving licence Requirements • You must be located within 1 hour commute of central London (it's essential that you're within the M25, and ideally on the tube network!), • You must have at least a BSc or equivalent in biology, biomedical sciences, nursing, physiotherapy or medicine, or human based science, • It's essential that you have a good level of clinical experience, ideally within surgical settings, but other direct patient clinical settings are suitable., • A track record in non-medical sales with demonstrable results would be ideal, but by no means is it a prerequisite., • You must be keen to develop into a medical device sales professional, it will require hard work and determination, but you'll be rewarded very well for your efforts!, • It's important that you're happy to be dynamic in terms of last-minute diary changes, it's the nature of the role and the products they work with, and the procedures they're used in. If you are interested in this role or would like to see what else we have on the books that could be of interest please do send an updated CV to