Customer experience specialist jobs in London - Page 6Create job alerts

As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. You will combine advanced product knowledge, strong analytical skills, and efficient troubleshooting methods to resolve complex customer issues. By leveraging a deep understanding

As part of our ongoing commitment to delivering outstanding customer service, we’re seeking a. In this pivotal role, you’ll use your analytical expertise to interrogate complex data from multiple systems, uncovering insights that drive smarter decisions in critical areas of customer performance.

Key Account Specialist (Customer Experience Specialist, m/f/d) – Teeside. Experience using data insights to decide next actions to enhance customer experience. Delivers personalised customer experience based on data insight through customer journeys that are integrated across multiple channels as

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls , focusing on assis

You will maintain showroom standards, provide exceptional customer service, and drive sales.

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. As a Customer Experience Specialist, you will be responsible for answering queries, resolving issues, and providing administrative support to promote a high-quality service

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

A leading department store is seeking a Brand Specialist in Greater London to deliver exceptional service by sharing product knowledge and managing customer complaints. Responsibilities include motivating colleagues, achieving sales targets, and building customer relationships. Join a team where you

You will manage the full customer experience and be part of a team committed to excellence. A luxury brand is seeking talent for a Customer Services role based in Fernhurst. As a Brand Ambassador, you will enhance the customer journey through effective communication and relationship building.

A leading tech firm in London is seeking a Customer Experience Sales Specialist to enhance its AI business by building relationships with customers and understanding their technology needs. The ideal candidate should have at least 10 years of experience in sales within the enterprise software or clo

A well-known retail cooperative in the United Kingdom is seeking a Customer Service Assistant to enhance customer experience. The ideal candidate is customer-focused, communicative, and enthusiastic. Join us to support our mission of outstanding customer service.

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Senior Customer Experience Operations Specialist. Deeply understand user scenarios and maintain a strong cus

Proven experience reviewing on site customer experience. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. Monitor and analyse the customer journey and data trends over time to identify pain poin

Responsibilities include providing customer support, managing inquiries, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and previous experience in customer service, preferably in healthcare. A growing online pharmacy in Greater London seeks a dedicat

The Customer Experience Specialist role is key to maintaining Wheely’s exceptionally high standards. We combine technology with the art of five‑star chauffeuring to deliver a consistently exceptional experience. Support in building the feedback loop between quality, customer service, training an

Bullet point skills and experience needed.

A dynamic growth company is seeking an Aftersales Experience Specialist to enhance customer relationships post-sale. This role requires managing customer onboarding, vehicle exchanges, and fleet operations while delivering exceptional customer service. This position also involves coordinating mainte

Key Accountabilities**### Service Delivery* Deliver multi-channel support via Intercom and Genesys for high-value customers and those requiring additional assistance (for example vulnerable customers or those with accessibility requirements)* Handle inbound queries alongside proactive outbound commu

We’re looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. Monitor trends and flag recurring issues or process gaps to improve worker experience and internal operations. We’re not just su

A leading footwear retailer is seeking an inspired Sales Team Member to deliver exceptional shopping experiences in their UK stores. The role involves achieving sales targets, maintaining high retail standards, and representing the brand during every customer interaction. Candidates should have a pa

You will play a key role in creating a friendly and engaging experience for customers. A major High Street brand is seeking a part-time Retail Assistant to provide exceptional customer service. Responsibilities include serving customers, maintaining brand image, and handling cash transactions.

A travel services company in the United Kingdom is seeking a Customer Service Representative to assist clients with inquiries throughout the travel planning process. The role includes responding to customer inquiries and providing travel-related information.

In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, an

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

A leading specialist retailer is seeking a part-time customer service representative in East Midlands. Previous experience in retail and strong customer interaction skills are essential. You will work with a small team to deliver excellent customer service while understanding and explaining technica

The position involves lifting products and engaging with customers on the sales floor to foster a positive shopping experience. This role focuses on achieving sales goals and providing exceptional customer service by creating genuine connections and product education. Candidates should have a passio

The role involves maintaining excellent product knowledge, managing customer interactions from inquiry to delivery, and ensuring sales targets are met. Ideal candidates will have at least a year of showroom sales experience and possess strong communication and organizational skills. A retail company

You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. Ideal candidates should possess exceptional custom

Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience. As a Sales Customer Experience Specialist at Tesla, you will be the face of our bran

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A prominent retail betting company in the UK seeks customer-oriented individuals for positions in their shops. Candidates will be responsible for welcoming customers, processing bets, and providing exceptional service. A passion for customer engagement and teamwork is essential.

You will manage the cashier point, assist customers with their shopping experience, and be flexible with working hours, including nights and weekends. A popular designer toy company in London is seeking a part-time pop-up retail associate to provide exceptional customer service.

A luxury menswear brand in Greater London is seeking a Customer Service Representative to deliver exceptional client experiences. Candidates should have prior customer service experience, strong communication skills, and a solutions-focused approach. The role involves supporting global customers via

Candidates should have previous customer service experience, excellent communication skills, and basic Microsoft Office proficiency. A food business is seeking a Customer Service Advisor in Battersea, London. The role involves being the first point of contact for customers, handling orders, and ensu

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination

At Updoc, we’re shaping the future of healthcare and we’re looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country. Hear from a Customer Experience Speciali

We're looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact centre team. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Minimu

The Customer Experience team is the key point of contact for business customers, partners and consumers for any issues they may have within the end to end payout journey, from purchase to redemption. Delivering a first class customer experience by responding to customer requests and queries promptly

A customer-focused organization in the United Kingdom seeks a proactive Customer Liaison Officer to enhance the customer journey. The role requires excellent communication and problem-solving skills, alongside a Bachelor’s degree or equivalent experience.

A leading electric vehicle manufacturer is seeking an Inside Delivery Advisor to enhance customer experience from purchase to delivery. Candidates should have customer service experience, strong communication skills, and the ability to adapt in a dynamic environment. In this office-based role, you w

Experience working in customer service, customer operations, or digital experience teams. Experience working in customer service, customer operations, or digital experience teams. Experience / Qualifications:Essential:Experience in knowledge management, content design, customer service content, or d

As a Customer Experience Specialist, you’ll be at the heart of our ambassador and customer relationships, delivering friendly, thoughtful support across phone, email, and other channels. Are you a communication maestro with a passion for skincare and beauty? Do you thrive on creating standout cust

A renowned luxury brand in Greater London seeks a Sales Consultant to deliver exceptional customer service and uphold the brand's luxury lifestyle image. Ideal candidates will possess strong sales skills, extensive knowledge of the luxury market, and the ability to exceed customer expectations.

As a Customer Experience Specialist, you'll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Customer Experience Specialist- Full Time Leamington Spa. Welcome and engage customers in the Design Centre, delivering