Customer experience jobs in Ilkeston - Page 3Crear alertas

Head of Marketing Strategy & Customer Experience – International. As Head of Marketing Strategy & Customer Experience, you’ll play a pivotal role in transforming how the business engages its clients and markets internationally. Background in customer experience, market insight, go‑to‑market

Head of Customer Experience and Operations (0004-26) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact. You will be able to demonstrate leadership skills, and have a record of experience managing and developing customer facing teams. As Head of Customer Ex

Customer Experience Assistant (Part-Time, Reduced Year) - LeedsThis is a part-time, reduced year role: 25 hours per week, 38 weeks per year. You will be part of a constantly growing team of customer experience assistants working on a busy reception, no one day is the same, you will deal a variety of

You will be able to demonstrate leadership skills, and have a record of experience managing and developing customer facing teams. Head of Customer Experience and Operations ) - Derby, DE22 1GB About the University We have one simple promise – to make a po

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Whether your background is in customer

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

Is passionate about improving customer experience and outcomes. Experience managing complex customer cases, including escalation, service recovery, and early complaint resolution. Experience working collaboratively with operational teams, contractors, and internal stakeholders to resolve customer is

Senior Leadership: significant experience in B2B SaaS at a senior management level, with extensive experience managing leaders of leaders (Directors/Managers). We are looking for a Senior Director to lead our EMEA Customer Experience organisation—a strategic leadership role that serves as the "Gen

Experience in structured luxury retail is a plus.

The position requires strong leadership skills, collaboration across departments, and a passion for exceptional customer service, making a genuine impact in how L&Q responds to customer needs. Candidates should have experience in managing complex services and leading teams through change. A leading

A leading jewelry retailer in York is seeking a part-time Supervisor with a passion for customer service and sales. In this role, you will model excellent customer service, achieve sales targets, and coach new team members on product knowledge. Previous retail experience and strong communication ski

A renowned coffee company in the United Kingdom is seeking an experienced professional to manage customer experience design processes. Ideal candidates will have strong leadership skills and experience with customer analytics tools. This role involves coordinating with marketing and other teams to e

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

You will set the direction for how customers experience PayPlan at every touchpoint – across digital journeys, automation, telephony, and service delivery – ensuring experiences are simple, supportive, compliant, and designed around real customer needs. Define and own PayPlan’s Customer Experi

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. You will use your awesome communication skills and payroll experience across multiple c

The successful candidate will oversee the implementation of a customer experience framework, manage a consultancy program, and lead a team to foster a customer-first culture. A leading organization promoting energy efficiency is seeking a Manager for Customer Experience and Quality. This role requir

The ideal applicant will have the ability to drive sales, manage customer experiences, and lead store operations effectively. Responsibilities include team management, inventory control, and maintaining high customer service standards.

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

Responsibilities include overseeing customer onboarding, handling issues, and ensuring a high-quality customer experience. Ideal candidates possess problem-solving abilities, strong communication skills, and experience in a customer service role. A leading vehicle ownership company in Greater London

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything?. Lead in customer experience / order management with customer-led mindset. You will be a

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. E

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

This role involves leading the Aftersales Team, focusing on exceptional customer service and achieving profitability targets. The ideal candidate will have experience in automotive Aftersales management and strong communication skills.

Escalating to the Customer Experience Airport Management team for support where required to offer a solution to the customer in all areas of the airport including land side and airside. Join the TUI Customer Experience Airport Representative Team at East Midlands Airport and be the welcoming face ou

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Join the TUI Customer Experience Airport Representative Team at East Midlands Airport and be the welcoming face our customers rely on during their travel. Escalating to the Customer Experience Airport Management team for support where required to offer a solution to the customer in all areas of the

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. You will oversee customer support stra

The work genuinely changes lives, and customer experience sits at the heart of everything they do. Have led large and growing B2C customer or sales teams in fast-paced environments. Are comfortable with phone-led, high-volume customer journeys.

The ideal candidate will have strong communication skills, a positive attitude, and previous experience in sales or customer service. In this role, you will provide exceptional customer service, build relationships, and achieve sales targets.

The ideal person for the Customer Experience Manager role will. Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

A leading coffee company in Greater London is seeking a Customer Experience Lead to enhance customer relationships and service. A background in customer-focused environments and excellent communication skills are essential. Join us to make a difference in customer service! #J-18808-Ljbffr.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey. The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints.

Candidates should possess GOC registration, have experience in customer service, and demonstrate a desire to learn and coach others. A leading optical retailer in Greater London is looking for an Assistant Manager to guide a dynamic team in delivering exceptional customer service.

Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regul

Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience—aligning with our vision for inclusive, efficient, accessible public services. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, rel

Senior Consultant |Customer Experience Solutions/ CX Solutions. Our expertise spans marketing automation, customer data platforms, sales enablement, CPQ, commerce, subscription management, service solutions, field operations, intelligent advisory tools, and AI-driven experiences—working with top-t

The role embraces customer engagement and aims to deliver an exceptional inclusive experience to all customers. Applicants should have a background in customer service and demonstrate strong communication and effective selling skills.

The ideal candidate will have a strong commercial background and excellent people management skills, ensuring top-notch customer service.

Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and r