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As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA region and report directly to the Head of Quality. The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints,

In this role, you will be working on-site with our teams, visiting our customers ensuring we deliver a first-class customer experience, driving. Lead the customer care team (RLOs) on planned maintenance and retrofit projects. Reporting to the Operations Manager,.

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

As Customer Relationship Manager, you will take ownership of a defined portfolio of B2B customers, nurturing long term partnerships and ensuring outstanding service delivery. Customer Relationship Manager required for a fantastic new permanent job opportunity in Chesterfield. We are supporting a mar

Category Manager, Customer Communication. Category Manager - Customer Communication.

German-speaking Customer Account Manager. Customer Account Manager - German Speaking (E-commerce). This is a hands-on, customer-facing role focused on managing.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Category Manager, Customer Communication. Category Manager - Customer Communication.

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every

Senior Customer Development Manager (QSR).

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. This is a senior, hands-on role for a customer-focused leader ready to shape how support, onboarding, a

Customer Account Manager - German Speaking (E-commerce). German-speaking Customer Account Manager. This is a hands-on, customer-facing role focused on managing.

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

Salary: 25-27k Exp depending + Excellent BenefitsRole OverviewA fast-growing e-commerce retailer based in York is seeking a confident and proactive German-speaking Customer Account Manager to join its in-office customer operations t. Customer Account Manager - German Speaking (E-commerce)Location: Y

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA region and report

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

Customer Care Manager Location: Office based, Bath BA1 1JWSalary: £27,000 per annum + Bonus per yearContract: Full-Time, PermanentWhat youll receive:A bran

We are now seeking a Customer Service Contract Manager to support key customers across the UK. Customer Service Contract Manager - NationwideJungheinrich UKJungheinrich is a global leader in intralogistics and a long-standin

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels.

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Act as a voice of the customer internally — influence Product and Engineering priorities with clear, customer-backed requests

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

We are looking for a Customer Engagement Manager, to lead our CRM, Loyalty and Retention programmes. Manage the customer concierge team, providing a VIP concierge style service to our most valued customers. Lead our newly launched Loyalty Program; ongoing measurement, management and working with cro

As an Industry Manager, you will lead on one of the Retail team’s most sophisticated, and significant customers. Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to custo

Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

A leading pensions specialist in London is seeking an adaptable Project Manager to enhance the customer journey.

Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction. Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize t

Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty. Engage with internal stakeholders at all levels to ensure customer requirements are met and f

A leading property management firm in London is seeking a Customer Success Manager. The role involves ensuring seamless customer engagement and operational excellence throughout the customer lifecycle. Responsibilities include onboarding clients, tracking KPIs, and collaborating with internal teams

We’re looking for a passionate and dedicated Customer Success Manager to join our team. With each connected to paying customers, accuracy and punctuality are essential. Strong communicator – from our customers to your colleagues, you’ll be working very closely with lots of people.

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. You will be expected to p

A recruitment agency is seeking a Customer Account Manager near Newton Abbot, UK. Successful candidates will have a customer-focused approach and experience in building B2B relationships.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high.

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. People First, Customer Obsession, Strive for Excellence, and Integrity. With subject matter expertise in the product and industry, you'll navigate the customer through a cus

A leading AI automation firm in London is seeking a Senior Customer Success Manager to drive client relationships, ensure successful onboarding, and scale the success of enterprise accounts. The ideal candidate will have over 4 years of experience in Customer Success, with strong skills in managing

Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers. Industry Manager, YouTube, Large Customer Sales. As an Industry Manager, you will lead on one of the Retail t

A leading AI conversation intelligence company in Greater London seeks a Customer Success Manager to build relationships, drive adoption, and ensure customer satisfaction. Candidates should have over 2 years of experience in Customer Success or Account Management, preferably in B2B SaaS. The role in

This multifaceted customer facing role will see you become a trusted advisor, partnering with customers in the pre-sales phase and then providing on-going clinical, technical and commercial engagement post-sales. Customer Success Manager (CSM) to join us. Lead change management with customers and in

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. Ideally, you’ll have experience in customer success for a software product. Your role is to ensure pilots d

A leading health and beauty retailer is seeking a Store Manager to drive store success and inspire the team with excellent customer care.

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross-functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful customer

As a Technical Customer Support Manager you will be a ‘player-coach’ and will play a key role in shaping our global Technical Customer Support team at scale, while supporting and leading our growth and expansion in the region and globally as a technical product expert in all things Elliptic and

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the