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Trainee Duty Manager - Stafford, Staffordshire \n\n Fully Flexible Role \n\n Job Description: \n\n Are you passionate about creating unforgettable customer experiences while leading a motivated team? \n\n We’re looking for a driven and hands on Trainee Duty Manager to join our team and support the Site Centre Manager in taking our venue to the next level. \n\n This role is shop floor led, you’ll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk. \n\n What’s in it for you: \n\n\n\t • Starting Salary £24,000\n\t, • Career progression, training and support to help you step up into senior roles (including Centre Manager)\n\t, • Employee discounts on our activities and experiences\n\t, • Company pension scheme\n\t, • Leading from the front on the shop floor, creating a fun and energetic atmosphere for staff and guests\n\t, • Working closely with and supporting your Site Centre Manager in all areas of site operations\n\t, • Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences\n\t, • Driving sales and smashing financial targets with fresh ideas and energy\n\t, • Training and developing new team members\n\t, • A proven background in driving sales and hitting targets\n\t, • Natural leadership skills with a passion for developing people\n\t, • The ability to create a positive, energetic, and engaging environment for both staff and guests\n\t, • A hands-on approach, someone who thrives on being out on the floor, not stuck in an office\n\t

Summary 36,000 - 44,500 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

ABOUT MJ QUINN MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. Our Core Values • People-Focused: We prioritise the well-being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement. DEPARTMENT OVERVIEW Following an intensive bid process, we are delighted to announce that MJ Quinn have been awarded the OSA (Openreach Service Agreement) contract which brings significant growth across area such as Mid North Wales, South Wales, The Marches, West Mid Staff and Central regions. This is one of the most significant contract awards in the company’s history and represents a major win in the face of stiff competition from other major national suppliers. OSA is an updated version on Openreach’s former ONSA contract and includes full regional ownership of most network upgrade programmes, network maintenance and repair activities on behalf of Openreach. JOB OBJECTIVE Reporting to and directed by the Area Manager you will support our civils delivery teams to ensure all safety, compliance and quality standards are met through a defined audit and inspection regime set out by the business, liaising with our clients and members of the public on a daily basis. KEY ROLES AND RESPONSIBILITIES • To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards., • Supervision of infield day-to-day project delivery within geographical area, including delivery to client requirements, safety, quality, street works, supplier performance and improvement across supply chain and direct labour resource., • Ensuring that service level measures are achieved on a basis my both sub-contractors and direct labour resource and manage risk according should this arise., • Work with the supply chain on a daily/weekly basis ensuring that all works are fluid for execution against the required service level measures., • Ensure all emergency response works are made safe within the required 2-hour response time., • Engage with local authorities to ensure a positive working relationship., • Be the infield catalyst for works being executed to the correct standard and therefore preventing any Section 72 Defects., • Take responsibility to ensure that all Section 72 Defects are remedied within 14 calendar days., • Promote a safe working culture by executing a minimum of 2 site safety checks a week., • Investigate accidents, incidents, near misses, quality failures and service deterioration trends., • Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved., • To attend joint site meeting at the request of customers or utility providers for hot job assessments PERSON SPECIFICAITON • Have strong planning, organisation, and monitoring abilities., • Full UK Driving License which has been continuously held for 12 months or more, with no more than 6 points., • A legal right to work in the UK., • Knowledge of Openreach networks, and particularly a civils and UG background would be advantageous., • Experience in related industry., • Proficiency in Microsoft Excel., • NRSWA Supervisor Units. TERMS AND CONDITIONS Working Conditions Details Department Civils Reports to Patch Manager Hours of Work 8:00am – 16:30pm Rate of Pay £34,000 - £36,000 Work Location N/A Travel Requirements Yes Holiday Entitlements 6.6 week per annum, inclusive of bank holidays and company shutdowns. Benefits Free car parking, 2 x death in service benefit, healthcare plan, cycle scheme & company contribution pension scheme, enhanced maternity and paternity DIVERSITY STATEMENT MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

A major beverage company is seeking an On-Trade Account Manager to oversee account management and develop new relationships in Birmingham.The role involves achieving sales targets, building networks, and fostering strong customer relationships.Ideal candidates are resilient, possess local market kno

Kalman & Company is seeking to hire a mid-level SharePoint Administrator to provide management of the SharePoint sites used by the Government customer in support of Program Manager Motor Transport efforts. Participate in and/or lead reoccurring IPTs/meetings with senior leadership and/or the Product

A renowned coffee retailer is seeking an Assistant Store Manager in Stafford.This role involves co-leading the store, driving operational excellence, and ensuring customer satisfaction.Candidates should have experience in retail or hospitality, strong leadership skills, and the ability to manage ope

A leading automotive recruitment agency is seeking a Technical Sales Manager based in Stafford, UK, to develop customer sales and services for the Motorsport and Powersports sector. The ideal candidate will have solid technical knowledge in automotive systems, excellent communication skills, and a p

A top automotive retailer in Stafford is seeking an experienced Parts Advisor to join their team. You will assist the Parts Manager, manage stock control, and provide excellent customer service.

A leading automotive company in Stafford is seeking a Business Manager to enhance customer journeys and support the sales team. The ideal candidate will have prior experience in business or sales management and a solid understanding of finance and insurance regulations.

As our Customer Service Manager, you’ll lead the team that customers rely on when it matters most. An experienced customer service or customer success leader. If you’re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we’d love to mee

As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA region and report directly to the Head of Quality. The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints,

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireRisk Manager - Customer OperationsAbout The RoleAs a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business cha

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Account Manager - German Speaking (E-commerce). German-speaking Customer Account Manager. This is a hands-on, customer-facing role focused on managing.

A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every other Friday off! This exciting new job has arisen for a Customer Service Account Manager, based in Great Yarmouth, Norfolk to work for a leading design and manufacturing organisation

In this role, you will be working on-site with our teams, visiting our customers ensuring we deliver a first-class customer experience, driving. Lead the customer care team (RLOs) on planned maintenance and retrofit projects. Reporting to the Operations Manager,.

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. This is a senior, hands-on role for a customer-focused leader ready to shape how support, onboarding, a

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

Proven experience as a Customer Relationship / Key Account Manager within the fire and security or broader building technologies sector. I have partnered with a market‑leading smart infrastructure and building technologies' organisation to assist in recruiting a Customer Relationship Manager for t

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Experience with cu

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Manage and grow an existing portfolio of on and off trade customer accounts across the south of the UK. Drive rate of sale and bra

Position Title: Category Manager, Customer CommunicationPosition Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer CommunicationAbout McCain.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Manage and grow an existing portfolio of on and off trade customer accounts across the midlands of the UK. Drive rate of sale and

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional

Senior Customer Development Manager (QSR).

A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every other Friday off!. This exciting new job has arisen for a Customer Service Account Manager, based in Great Yarmouth, Norfolk to work for a leading design and manufacturing organisation

Category Manager, Customer Communication. Category Manager - Customer Communication.

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42KWe are working with a leading So

A fast-growing SaaS company based in London is seeking a Customer Success Manager to enhance customer relationships and drive retention and growth.

A leading uPVC products provider in the UK is looking for a Branch Manager. This role involves leading a team to enhance customer experience while driving sales in a site-based environment. The successful candidate will manage day-to-day operations, foster customer relationships, and ensure targets

We are currently seeking an interim Customer Account Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. Develop and deliver the customer strategic business plan for your

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A leading technology company based in London is seeking an experienced Customer Success Associate to provide value from their Data Hub product. You will manage customer relationships, ensuring success from paid trials to full contracts and solving data integration issues.

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. Act as a trusted advisor, ensuring customers achieve their assessment goals.

Electude is looking for an experienced Customer Success Manager with a strong focus on user adoption and educational impact. As Customer Success Manager you work closely with schools and colleges to increase engagement, improve implementation, and build confidence in using the Electude platform in c

The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Proven track record of successfully selling and servicing

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention S

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Ability to explain complex technical concepts in business‑friendly terms to customers, then explain customer needs to internal partners. Help your customers achieve their

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. Responsibilities include leading onboarding sessions, advocating for customer needs within the team, and monitoring customer satisfaction metric

Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist. Customer Success Operations Manager - Planhat.

The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to impr

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. A desire to solve customer problems and create customer happiness.