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As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA region and report directly to the Head of Quality. The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints,

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Track and report on customer health, satisfaction, and revenue metrics, ensuring transparency and accountability.

Proven experience as a Customer Relationship / Key Account Manager within the fire and security or broader building technologies sector. Customer Relationship / Key Account Manager. I have partnered with a market‑leading smart infrastructure and building technologies' organisation to assist in rec

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Work closely with marketing and operations to deliver excellent service and exceptional account management/customer service. Build

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Highly organised, proactive and comfortable managing a varied customer portfolio. Manage and grow an existing portfolio of on and

Position Title: Category Manager, Customer CommunicationPosition Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer CommunicationAbout McCain.

Job Title: Customer Care Operations Manager Location: Perth, PH1 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Operations Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Salary: 25-27k Exp depending + Excellent BenefitsRole OverviewA fast-growing e-commerce retailer based in York is seeking a confident and proactive German-speaking Customer Account Manager to join its in-office customer operations t. Customer Account Manager - German Speaking (E-commerce)Location: Y

Join Persimmon Homes as a Customer Care Operations Manager. Job Title: Customer Care Operations Manager.

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Build strong relationships with buyers, bar teams and managers, becoming their go-to contact for all things Edmunds. Highly organi

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Manage and grow an existing portfolio of on and off trade customer accounts across the south of the UK. Drive rate of sale and bra

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. London (in office mainly, with regular on-site customer visits across the UK). Oversee the full c

Customer Success Manager, fluent in German. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. As a member of our Account Management & Customer Success team, you will thrive on

Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire : White House in Letchworth Garden City and Penrose Court in Biggleswade. Apply today to become o

My client a niche Managing Agent is looking for a Senior Building Manager to oversee operations of a site in excess of 220,000sq ft, Key that you are "customer focused". You will be required to put in all process procedure for site and have an ABM and Engineering Manager you will work alongside. The

A HealthTech startup is seeking a Customer Success Manager to improve customer outcomes across NHS primary care. Ideal candidates possess 2-4 years in customer-facing roles, emphasizing communication, analytical thinking, and problem-solving skills.

Industry Manager, YouTube, Large Customer Sales. Develop forward-thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers. Google's Large Customer Sales (LCS) teams are strategic part

The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters’ solutions. The Customer Success Manager (CSM) will work closely with customers across the leg

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

They should also be able to provide insights on customer‑to‑business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. The ideal Customer Success representative should engage prod

A leading bingo business in England is looking for a Deputy General Manager to ensure exceptional customer service and assist in operational management. Ideal candidates will have experience managing teams in customer-focused environments, a commitment to high service standards, and the ability to d

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Your key responsibilities incl

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. This is a unique opportunity to be part of a passionate team focused on redefining customer success in a fast-paced environment. The successful candidate will manage the custome

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers – by size and value. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and w

A leading technology company based in London is seeking an experienced Customer Success Associate to provide value from their Data Hub product. You will manage customer relationships, ensuring success from paid trials to full contracts and solving data integration issues.

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. Act as a trusted advisor, ensuring customers achieve their assessment goals.

Electude is looking for an experienced Customer Success Manager with a strong focus on user adoption and educational impact. As Customer Success Manager you work closely with schools and colleges to increase engagement, improve implementation, and build confidence in using the Electude platform in c

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Ability to explain complex technical concepts in business‑friendly terms to customers, then explain customer needs to internal partners. Help your customers achieve their

The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Proven track record of successfully selling and servicing

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention S

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. Responsibilities include leading onboarding sessions, advocating for customer needs within the team, and monitoring customer satisfaction metric

The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to impr

Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist. Customer Success Operations Manager - Planhat.

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. A desire to solve customer problems and create customer happiness.

At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry - which risks to take, and how to price them.These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous v

As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit. Energetic extroverted personality–you love working with customers

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

We’re looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture customer feedback, share insights with Product and the wider business, and close the loop with customers. Confidence onboarding and training customers on software pr

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value. Deliver and communicate ROI for your customers, throughout

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Collaborate with the Product team to surface customer feedback and prioritise improvements.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Understand each customer’s industry and Trust managem