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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades. Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Customer Sales Manager / Customer Relations Manager required at our Cranmer Court Care Home inWarlingham!Care Home Based (37.

Competitive salary plus commission (12 month Maternity cover) Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Be the voice of the customer when dealing with the Product Management, Professional Services and Support teams. Provide

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. Strong ability to educate and enable customers, adapting delivery to different roles, technical levels and use cases. Deliver structured, agenda-dr

A growing tech company in London is seeking a Customer Success Manager to manage over 50 accounts and enhance customer engagement through effective onboarding and campaign optimization. Ideal candidates will have a background in customer-facing roles, particularly in SaaS or AI-related fields. Stron

This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted advisor relationships. A security solutions company is seeking a Customer Success Manager to guide clients through their security and comp

Pylon is seeking an EMEA Customer Success Manager based in London, with a chance to grow from an individual contributor role to a leadership position. The role entails customer onboarding, feedback collaboration with engineering, and improving the customer success process.

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition.

Beyond in the United Kingdom is seeking a Senior Customer Success Manager to enhance customer satisfaction and retention. In this pivotal role, you will manage key accounts, provide analytics on performance, and ensure customer success. The ideal candidate is fluent in English and French, has over 3

Provides guidance to global teams on customer-specific operational requirements and success criteria, supported by detailed Customer Playbooks. Provides guidance to global teams on customer-specific operational requirements and success criteria, supported by detailed Customer Playbooks. Acts as a li

Customer Success Manager (Technical), UK. Principal Customer Success Manager, EMEA. Customer Success Manager - Arabic Speaker.

As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. Manage a portfolio of enterprise customers across EMEA. Drive adoption, ROI, and long‑term customer value.

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment. Hands-on experience with sub-enterprise and enterprise customers, renewals, and upsells.

As Customer Success Manager, you will own the post-go-live relationship with Credentially's UK healthcare clients and the commercial outcomes that matter most – retention, expansion, and long-term value creation. Customer Success or Account Management role within a B2B SaaS business. Exposure to c

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. Candidates should have at least 2 years of experience in a customer-facing role, excellent communication skills, and the ability to thrive in a dynamic environment. The successful can

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. Own outcome‑based success plans aligned to customer business ob

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. Bridge Sales, Product, and Support, ensuring customer insights and feedback continuously shape both our product and ou

The Global Events & Field Marketing Manager owns the global events strategy, framework, and infrastructure that enables regional marketing initiatives that drive awareness, engagement, and demand for Cengage and its products.

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. A passion for technology and experience coaching customers on how to get the most out of a complex software product. Experience building progra

A leading company in financial services seeks a Customer Success Manager to join their team in Greater London. This position offers the opportunity to contribute significantly to the customer success strategy and support the company's growth. This role will involve owning the post-sales journey, man

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. Build strong relationships with brand managers and digital teams at major FMCG companies.

Senior Customer Experience Manager. If you are a CX leader who thrives on pace, loves solving complex puzzles, and is obsessed with making customers smile, our client wants to hear from you. In this role, you wont just be managing tickets; you will be the lead architect of the customer journey.

Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user’s overall experience with Patchwork’s products. We’re looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our p

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

A fast-growing B2B financial operations platform in London is seeking a Senior Customer Success Manager to lead customer engagement and build a high-performing team. The ideal candidate has 5+ years in Customer Success or Account Management in a SaaS or fintech environment, excellent communication s

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Ability to forge lasting relationships with customers and partners. Assist

As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go‑to‑Market (GTM), Partner and Customer teams. You will be the operational foundation for agent

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

A maritime technology firm in Greater London is seeking a Customer Success Manager under a fixed-term contract. This role is crucial for ensuring customer satisfaction, retention, and long-term partnerships. Candidates should have 3-5 years of experience in a customer-facing role within a technology

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

As a Customer Success Manager at Swimlane, you will own the post-sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Customer Success managing large customers. Maintain accurate customer data and success plans i

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Our AI‑focused software connects distributors with their customers to operate waste‑free and efficiently. Working at the intersection of Customer Success,

A leading security technology firm is seeking a Customer Success Manager to own the post-sale experience for enterprise customers. This remote role supports customers across EMEA, focusing on proactive engagement and customer satisfaction.

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills.

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Consistent track record of providing stellar support to customers. From affiliates and influencers to content publishers, brand