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Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Reporting directly into the National Sales Manager, the role has been created to close the gap between enquiry generation and admissions conversion, supporting Home Managers to max

The Duty Manager will oversee daily operations, enhance team performance, and uphold high standards of food hygiene. A leading organic grocery retailer in Greater London is searching for a Duty Manager to lead a dedicated team and ensure excellent service in-store. This role is perfect for someone w

As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. W

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. Key responsibilities inc

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

Serve as a trusted point of contact for customer inquiries, ensuring seamless communication with Customer Support. Customer‑centric mindset with strong empathy and a deep understanding of customer needs. This role is ideal for someone with a strong background in Customer Success, Account Managemen

We are currently looking for a Strategic Customer Success Manager - REMOTE. At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most comple

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team.

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location.

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You will play a pivotal role in driving growth within our customer base, managing the entire customer lifecycle for your portfolio—from onboardi

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. You will act as a trusted advisor to customers, owning the post‑implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent en

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. A leading entertainment company located in London is seeking a Deputy General Manager. Responsibilities include managing staff schedules, driving cu

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

The Senior Customer Logistics Manager is at the heart of strengthening relationships with key customers, ensuring supply chain initiatives align with both business growth and customer needs. Drive cross‑functional supply chain projects with top customers to improve collaboration and customer satis

A global information and analytics company seeks a Customer Success Manager to drive customer engagement and retention. Strong communication and customer success experience in a SaaS or B2B environment are essential.

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A leading kitchen solutions provider is seeking an Orderbank Manager to oversee kitchen order management. The successful candidate will collaborate with regional teams and coordinate delivery schedules to ensure customer satisfaction.

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture.

As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with:. Customer Outcom

The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. By fostering innovation and collaboration, you'll contribute significantly to business growth and customer satisfaction.

By developing trusted advisor-level partnerships with key customer collaborators, you will deliver product presentations and point-of-view documents that build awareness and excitement among customer power users. Align with internal collaborators such as Account Managers, Sales Specialists, Solution

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

Customer Success Manager – Specialty Marine Insurance. Work in a collaborative, forward-thinking environment where Customer Success is core to the business model. Customer Success professional who speaks the language of Marine Insurance.

Attend meetings in the Customer Service Managers and Head of Customer Service’s absence. Working alongside the Customer Service Management team to provide customer feedback and continuous improvement to customers’ journey. We are looking for someone who is passionate about exceptional customer s

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Be the customer's advocate interna

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skills, be proactive and customer-focused, and have supervisory experience in the automotive industry. A leading automotive service provider in

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

Customer Marketing Manager - On Trade. You will play a crucial role working with the European Below The Line Program Manager and external agencies to develop game‑changing customer marketing programs and activities to deliver brand growth within the UK On Trade. You will be an integral member of t

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. AdTech, MarTech, Customer Insights or Media Agency experience. Exciting opportunity to join an established Consumer Insights AdTech platform, build relati

Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire: White House in Letchworth Garden City and Penrose Court in Biggleswade. Apply today to become ou

The Customer Success Manager supports accounts of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. Customer Success Manager, fluent in Italian. Serve as an advocate for your clients by analyzing customer health and usage data to ident

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues

A leading beverage company in the UK is looking for a Customer Marketing Manager to develop innovative customer marketing programs that drive brand growth. The ideal candidate should have experience in brand management or customer marketing, exceptional stakeholder management skills, and the ability

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. In this role, you will manage customer relationships from onboarding through to renewal and expansion, becoming an expert o

A leading security solutions provider is seeking a Customer Success Manager in Greater London. In this role, you will be pivotal in guiding customers through their security and compliance journeys. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retent

Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and r

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Drive

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

Paysafe is hiring a Marketing Customer Engagement Manager to join our global Marketing Centre of Excellence. Working across multiple markets and platforms, the CRM Manager will drive end‑to‑end customer engagement, retention, and value through highly personalised, insight‑driven communications

We are seeking a customer facing, focussed and analytical Customer Success Manager. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Customer-obsessed: Act

We are recruiting a Senior Commercial and Customer Insight Manager for a high‑growth, digitally native beauty brand in London to support its next phase of scale. Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to e

Currently scaling its Customer Success function to enhance customer outcomes and long‑term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.