Customer relation jobs in United Kingdom - Page 4

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

Position: Bar Manager Responsibilities: 1. Opening and Closing Duties:   - Ensure the bar is set up and ready for business before opening.   - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management:   - Recruit, hire, and train bar staff.   - Schedule shifts and manage the staff roster.   - Provide ongoing guidance and support to the bar staff.   - Set performance expectations and conduct regular performance evaluations.   - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management:   - Maintain inventory and order supplies as needed.   - Monitor and control costs, including beverage and labor costs.   - Develop and implement standard operating procedures for efficient bar operations.   - Ensure compliance with health and safety regulations.   - Handle customer complaints and resolve any issues that may arise. 4. Customer Service:   - Create a welcoming and enjoyable atmosphere for customers.   - Interact with customers, take orders, and serve drinks when necessary.   - Train staff on providing excellent customer service.   - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management:   - Prepare and manage the bar's budget.   - Monitor sales and revenue, and implement strategies to increase profitability.   - Handle cash management, including cash handling and reconciliation.   - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion:   - Collaborate with the marketing team to develop promotional strategies.   - Plan and organize special events and promotions to attract customers.   - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses:   - Ensure compliance with local, state, and federal regulations.   - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - The processing of PCN's and issuing of permits - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - To provide an efficient and effective service of parking enforcement in order to minimise parking in contravention through the issue of Penalty Charge Notices in appropriate cases. - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Shift working. - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - The processing of PCN's and issuing of permits - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers

Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - To provide an efficient and effective service of parking enforcement in order to minimise parking in contravention through the issue of Penalty Charge Notices in appropriate cases. - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Shift working. - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers