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Within our Facilities Services division, we deliver exceptional technical M&E solutions across some of the UK’s most high-profile and complex contracts. As Account Director, you’ll hold full accountability for service delivery, financial performance, and customer relationships across this pr

Location: North LondonSalary: £60,112.67 per annum, plus up to 5% PRP bonusReporting to: Assistant Director, Major Works Role Overview The Legal Counsel – Construction will lead on litigation and latent defect claims, providing expert legal advice and oversight across a range of complex construction-related matters. This includes drafting and reviewing contracts, managing dispute resolution processes, and supporting procurement activities. The role also involves collaboration with internal teams and external legal professionals, ensuring legal compliance and best practice across all construction projects. Key Responsibilities A. Legal and Contractual Duties • Lead and manage latent defect claims, including reviewing historical documentation, construction contracts, warranties, and insurance terms., • Provide clear, concise legal advice in plain English for internal stakeholders., • Advise on all aspects of construction contracts, including payments, extensions of time, loss and expense, defects, procurement, and insurance., • Draft and amend contracts such as building contracts, development agreements, consultant and contractor appointments, and associated documents (e.g. warranties, novations, assignments)., • Review and contribute to adjudication and arbitration submissions., • Oversee proceedings in the Technology and Construction Court., • Maintain a precedent library of construction contracts and bespoke clauses., • Support the Special Projects Team on complex procurement exercises., • Deliver training and guidance to Property Services staff on construction law and contracting best practices., • Maintain and update case records across digital and manual systems., • Ensure accurate and timely updates to project trackers and file structures., • Conduct audits to ensure compliance and completeness of documentation., • Liaise with solicitors and barristers, preparing bundles and reports as required., • Set up purchase orders and process invoices related to legal and construction matters., • Reconcile supplier accounts and audit external works against invoiced services., • Work closely with Special Project Surveyors to progress latent defect claims., • Ensure evidence is correctly documented and deadlines are met., • Provide legal support and guidance throughout the claims process., • Liaise with residents and colleagues to deliver customer service aligned with Newlon’s values., • Support the effective operation of the Special Projects Team., • Contribute to the resolution of complex complaints, ensuring responses are thorough, timely, and customer-focused. This role requires a proactive, detail-oriented Litigation Lawyer/ Solicitor with Construction-related case experience. You must have eligibility to work in the U.K. to apply as sponsorship is not available for this position. To apply, please get in touch with your CV and details of your salary expectations and notice period.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Regional Director of Operations - Multi-site (Growing Dental Group) Salary: £70,000 - £85,000 Hybrid | Full-Time | Permanent Compass Associates are supporting a Privately Owned Dentistry business who are looking to recruit a dynamic full-time Regional Operations Director to support them in developing their business as they embark on a period of exciting growth. The post will oversee and manage the operations of multiple Dental Practices within the South East region covering – London, Surrey and Hampshire. The Regional Director will work closely with the Company Directors / Owners and form part of the newly established Operational role taking on full accountability for the growth and development of practices within the business. You will already be a strong leader, who builds solid plans, engages people and confidently drives performance. You will have a proven track record in excellent administration and project management. Added to this will be your ability to provide sound impeccable customer service and dedicated ongoing support to their Practices. You will be expected to contribute effectively to wider practice management activities and work closely with colleagues of all levels ensuring effective communication systems are in place. Experience in a management position within the dental sector is essential. About the Role The role will include, but not be limited to the following: • Ensuring the smooth, efficient and compliant running of the practices as a whole., • Delivery of the costs and revenue to budget across your region., • Providing and maintaining an excellent quality of service and performance in accordance with the company strategy and targets., • Providing support and direction to enhance performance, skills and knowledge of practice managers, clinicians and support staff. Responsibilities • Lead and manage a portfolio of dental practices across London, Surrey and Hampshire (8 in total)., • Drive commercial performance across the region by identifying underperformance and implementing effective improvement plans., • Ensure the highest standards of patient care and customer service are embedded across all practices., • Provide visible leadership, fostering a culture of engagement, collaboration, and respect among practice teams., • Support recruitment and retention of dentists, therapists, hygienists, and specialist clinicians to achieve practice and regional performance goals., • Manage the successful integration of new acquisitions, ensuring full contract delivery and strong operational foundations., • Work closely with Practices to monitor clinician and site performance, addressing underperformance proactively., • Ensure compliance with all Health & Safety regulations and the requirements of governing bodies including the BDA, CQC, and ICB., • Oversee regional budgets, controlling costs and embedding a culture of continuous improvement and operational efficiency. Qualifications Experience in a management position within the dental sector is essential. Required Skills You will have a proven track record in excellent administration and project management. If you are interested in this post, contact me on

Programme Director/Manager – Mainframe Modernisation (Global Reinsurance) 6-Month Contract - Outside IR35 UK-Based | London (Hybrid) A leading global reinsurance organisation is seeking an experienced Programme Manager to lead a high-impact Mainframe Modernisation initiative. This is an exciting opportunity to drive a complex transformation programme within a global environment, working across multiple regions and stakeholder groups. Key Responsibilities: • Programme Leadership: Lead the planning, execution, and delivery of a global software modernisation programme, ensuring alignment with business objectives and timelines., • Strategic Delivery: Define the programme structure and methodology, ensuring clear objectives, scope, and governance aligned with customer value and business outcomes., • Stakeholder Engagement: Build strong relationships with global reinsurance teams, central IT, third-party vendors, and senior stakeholders (including C-suite), ensuring alignment and collaboration., • Vendor & Partner Management: Oversee external delivery partners and service integrators, ensuring performance, compliance, and value delivery., • Governance & Reporting: Establish and manage programme governance, including SteerCo oversight, risk management, and regular reporting to executive leadership in London and New York., • Scope & Dependency Management: Manage programme scope and interdependencies across workstreams, ensuring timely delivery and budget adherence., • Benefits Realisation: Support the business in identifying, tracking, and realising programme benefits throughout the lifecycle. Key Experience & Skills: • Proven experience delivering complex IT transformation programmes in large, global organisations., • Strong track record of mainframe modernisation, ideally involving BlueAge or similar technologies – very desirable., • Experience migrating legacy systems to public cloud environments – desirable., • Demonstrated ability to manage multi-vendor delivery models and complex stakeholder landscapes., • Experience in the reinsurance or insurance sector, ideally with exposure to broking platforms such as Trace/OpenTwins – highly advantageous., • Exceptional leadership, communication, and negotiation skills, with the ability to operate at senior levels and influence outcomes., • Comfortable working in fast-paced, ambiguous environments with a hands-on, delivery-focused mindset. If you're a senior programme leader with a passion for transformation and experience in global delivery, we’d love to hear from you. Apply now and we’ll be in touch to discuss the opportunity further.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers, • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention, • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports, • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes, • Inspire and attract top talent to your team Account Health Management & Customer Outcomes • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region, • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography, • Accountable for executive engagement, account health, and risk mitigation, • Oversee customer planning, deployment, account-level reviews, and escalations, • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success, • Handle all escalations, executive engagement, and at-risk account interventions, • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams, • Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization Cross-Functional Collaboration & Business Leadership • Lead the communication channel into the business, manage business change, and drive process improvements, • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, • Engage with Professional Services for implementations and extended expertise deployments, • Partner with Sales and Product field leaders to drive adoption and retention, • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support, • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area, • Ensure consistent application of global playbooks per product, • Provide field feedback and interlock with Product/Engineering, • Align with Support, which is globally owned but locally deployed Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity, • Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations, • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction, • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams, • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions, • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps, • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict, • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements, • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs, • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success, • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred, • Client-focused program management expertise preferred, • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred, • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel, • Fluent English. Any additional European language will be a plus Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Associate Director – Building Surveying at SRVO Location – Hybrid working – London Working Hours – 37.5 hours per week, 0900 – 1730 Monday - Friday Salary – Competitive About SRVO: SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years. Our mission is to transform the property landscape with safe and sustainable solutions. At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish. We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised. We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people. SRVO are an Odevo Group Company. Benefits: • 25 days annual leave for work-life balance., • Car allowance., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Employee Referral Scheme for potential bonuses., • Discretionary Bonus. Job Description: Join a rapidly growing property company at the forefront of the real estate market. The Associate Director is required to lead a small team of Building Surveyors located in the south, under the direction of the Building Surveying Director, to undertake in the delivery of core services offered by the company primarily within the residential market. Job Responsibilities: • Management and motivation of a small team of remote based Building Surveyors in the delivery of consultancy services to internal and external clients to contribute to the overall fee income and increased profitability for the business., • Developing and improving the performance of the team; formulating and implementing growth plans for the expansion of the department., • Managing the recruitment, supervision and development of staff within the team., • Proactively marketing the services of the department to the wider business to ensure future projects are awarded to the team., • Providing advice on building defects across the full range of property types and ages., • Preparing Preventative Planned Maintenance Reports and budget costs and advising clients on planned maintenance matters., • Acting as Project Manager/Contract Administrator on projects ranging in value from £50k to £3m+. Dependent on the size and complexity of each project you may work alone or lead a professional team., • Where appropriate, act in the Capacity of Principal Designer, including preparing PCI packs, review of CPP’s preparing H&S files for CDM Regs 2015., • Experience of and a good understanding of the BSA Building Regulations Principal Designer [BRPD] for HRB’s., • Undertaking Building Reinstatement Cost Assessments., • Completing building condition surveys on commercial, retail, industrial and residential premises., • Completing Building Height Surveys and Structural Appraisals for Building Safety Reports relating to the Building Safety Act 2022., • Experience of Monitoring or Project Managing cladding remediation type projects would be an advantage., • Preparing Schedules of Dilapidations negotiating claims and providing general advice to Landlords and Tenants., • Providing Party Wall advice to Building and Adjoining Owners (desirable but not essential)., • Generally, assist in company initiatives and lead where required, including business development, improvement of services, CPD’s and training, and mentoring of junior staff and APC Candidates. Experience and Key Skills: • A commercially minded team leader to develop and enhance our surveying function., • This is a great opportunity to be responsible for a business unit with instant impact and achievable results., • Have the ability to identify opportunities and build relationships with client contacts with proven business development skills., • Experience of managing a team or have aspirations to step up into a management role., • Whilst not essential having experience of the residential property management industry would be an advantage., • Have detailed knowledge of various forms of construction, building pathology and relevant legislation including fire related legislation., • Manage your own workload, utilising other members of the team where appropriate to assist you., • Ability to deal confidently and professionally with a wide range of people including clients, property managers colleagues, and contractors both by phone, video, email and face-to-face., • Strong organisation skills and ability to self-manage time and meet reporting deadlines., • Be a ‘self-starter’, able to work effectively remotely and independently, and manage their own workload and pipeline of work., • IT literate in MS programs, including Word, Excel, Outlook., • Good verbal and written communication skills, including spelling, grammar., • Strong team working skills., • Professional and courteous customer facing manner, and commitment to excellent service., • Must hold a valid clean UK Driving Licence., • AutoCAD ability desirable. Qualifications: The role holder will have the following: • MRICS qualified with a minimum of 5+ years PQE, • Building Surveying Degree from a UK institution and completed a RICS accredited BSc Course. Minimum grade achieved 2:1. In addition to the above the role holder will be willing to formally complete: • DBS check (in date), • CSCS Card (in date), • Additional training as and when required to maintain and develop skills relevant to the companies services (paid for by the company)

Client Liaison Centre Manager with Events - Incredible Offices - Central London - £40k-£45k + Bonus Scheme & Benefits We are on the hunt for a highly organised, client focused individual, with exceptional communication skills and experience coordinating in-house client events, to join a world class corporate hospitality provider based in Central London, running one of their luxurious buildings as a Client Liaison Centre Manager. The proactive professional will ensure that the company’s award-winning service is delivered to their clients, through extensive liaison with clients and producing fabulous in-house events for the clients to enjoy. We’re looking for talented individuals who have operational experience in client facing roles; individuals who can help drive the business forward, who have inspirational management / leadership skills and who thrive when building excellent business relationships with clients. The organisation: The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth. Key responsibilities as the Client Liaison Centre Manager will include: • Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained, • Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless, • Facilities management, • Coordinating fabulous in-house events for clients (lunches, drinks receptions, themed events and meetings etc), • Leading and inspiring your team, • Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness, • Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times, • Maintaining the safety of the building, ensuring the FM is covered and continually updated and that Health and Safety regulations are adhered to and records maintained, • Attending regular operational meetings and reporting to Ops Director on site performance and operational matters, • And more! What we’re looking for: • Previous experience in similar operational roles in service-led operations role in a client facing environment, • Demonstrable interest and experience in coordinating events, • Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed, • Exceptional standards of customer service, • Experience with facilities coordination/management is advantageous, • Good leadership qualities, • Ability to work in a fast-paced and business focused environment, • Highly organised nature, • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way, • Proactive problem solving skills and excellent attention to detail and accuracy, • Professional and motivated with corporate presentation and pride in own appearance, • Ability to deal with any building issues or emergencies, if they arise Interested in this great Client Liaison / Events role? If this sounds like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Client Liaison Centre Manager - London’

Job Title: Membership Officer Location: London, Hybrid 2 days per week in office Are you an organised and customer-focused administrator looking for a rewarding role? The Chartered Institution of Water and Environmental Management (CIWEM) is seeking a Membership Officer to join our dedicated Membership and Professional Standards Team. This is a fantastic opportunity to be at the heart of our institution's success, supporting professionals on their journey with us. About the Role As a Membership Officer, you will be a key player in our membership activities. You will be the first point of contact for queries about CIWEM membership and professional registration with bodies like the Engineering Council and Society for the Environment. Your day-to-day will involve processing applications, providing clear and accurate advice, and ensuring every interaction reflects our high standards of service. You will play a vital role in supporting our members' professional development, from administering applications for our non-Chartered members to assisting with our annual CPD audits and professional review interviews. Your work will directly contribute to the growth of our membership and the success of our Early Careers Network. What You'll Do: • Manage membership and registration applications, providing professional and friendly guidance., • Administer registrations with key professional bodies (Engineering Council, Science Council, SocEnv)., • Support our promotional activities to attract new members and encourage professional registration., • Maintain accurate member records in our CRM system and help improve our processes., • Collaborate with the wider team to support our Membership Strategy and ensure compliance with quality standards., • Provide administrative support for committees, member audits, and training events. About You We're looking for someone with a friendly, supportive, and collaborative approach. You thrive in a busy environment, using your excellent planning and prioritisation skills to manage your workload effectively. We’d love to hear from you if you have: • Proven administrative experience in a busy office, coupled with outstanding customer service skills., • Excellent time management and organisational abilities with a keen eye for detail., • Strong communication and interpersonal skills, with the ability to build effective relationships., • Proficiency in Microsoft Office 365 and experience working with CRM systems., • A proactive, problem-solving mindset and the ability to work both independently and as part of a team., • Enthusiasm, self-motivation, and a willingness to learn. Experience in a professional body or an interest in environmental issues would be a plus, but it's not essential. Why Join Us? This is more than just an admin role. You will be central to the success of our institution, supporting a community dedicated to protecting and improving the environment. You will work closely with a supportive team, including the Head of Membership Services and the Director of Membership and Professional Standards. If you are looking for a role where your skills can make a real impact, we encourage you to apply.

🔎 Role: Senior Talent Partner 360 📍 Location: 22 Bishopgates, Liverpool street, we offer 2 days home office! ✉️ Contact: Who are we? 🤝 At Elemed, we recruit the people that get amazing medical technology to patients all over the world. From life saving products such as artificial hearts to innovative cancer fighting radiotherapy machines, the people we place truly change lives and we are proud to be a part of that. Our clients range from startup companies of 5 people, to global corporations with locations all over the world. Today, our focus is roles based in the major European markets like Switzerland, France, Germany, NL and our aim is to become the overall EU market leader in medtech talent management. Elemed is now 10 years old and we are in a seriously exciting time of our journey as we look to scale and grow to meet unprecedented market need. Our recruiting style is focussed on building and converting long term relationships with our candidates and companies, providing excellent candidate and customer experience and nurturing talent, not only when they are looking for a job but throughout their careers. We do this through our unique community led initiatives like Elemed mentoring academy, our podcast, our exclusive Community group and more. 🔸 Your mission As talent partner (360) you will be responsible for creating an exceptional candidate and customer experience with our community. You will be the face of the company towards candidates and customers within your specific market. Your mission will be to win business, build relationships, network, manage client relationships and recruit potential candidates within your market. We strive to be ethical, knowledgeable, and a genuine partner not only to our customers but to our candidates. You will be expected to uphold those values whilst becoming a valued member of our team. This role is targeted, and you are expected to meet those targets. 🔹 Company facing responsibilities • Developing long term relationships and partnerships with clients by building an understanding of their structure, culture, hiring needs and preferences, • Understanding client requirements at both a strategic and tactical level to offer the best business solutions, • Leveraging Elemed solutions across all areas of talent management, having responsibility for pitching, winning business, negotiating new contracts and developing custom proposals in order to best serve our clients’ needs., • Building strong commercial and long-term relationships with clients, • Work collaboratively with other business areas (marketing/delivery) to leverage opportunity and develop joined-up propositions., • To achieve personal KPIs and sales targets, • Training new members of the team, • Be the team’s role model, leading by example and demonstrating what success in recruitment looks like. 🔸Candidate facing responsibilities • You will inherit a warm desk and be responsible for nurturing and developing these relationships, with our talent community, • Running search campaigns both online, on the phone, and by using your own creativity to identify candidates within the market, • (Creative) Headhunting and market mapping (figuring out who works where and who knows who) to establish yourself as the “go-to” talent scout in your market, • Keeping a finger on the pulse of Mergers, Acquisitions, and anything that might lead to movement within the market, headhunting and reaching out to candidates to propose them new opportunities, • Managing contact with candidates; i.e messaging, initial prescreens, through to offer negotiation and start date follow up, • Providing interview coaching, general career advice and proposing other Elemed solutions such as Elemed Mentoring Academy to our talent pool, • Converting target cold candidates to warm candidates within our community, • Using our customised CRM to manage, update, record and document all conversations, candidate records and actions., • To uphold the company’s values and service, • Drive leads through CV profiling, reference checking, candidate interviewing and questioning., • CV preparation and own administration, • Any other relevant ad-hoc duties as required by the Director 🔹Success – how is the role measured? • Number of placements, • New business/development of existing accounts, • Exclusive/retained business, • Fees generated in comparison to targets, • Ratios (CVs to interviews, interviews to placements etc.), • Time to fill, • Candidate & client NPS feedback, • Leads generated 🔸Why join us? • No red tape, no company politics and a fast moving decision making process, • Economic stability - even though we are a small enterprise, we have enough money in the bank to fund our ambitious growth plans., • Flexibility - we believe in playing to everyone’s strengths and shaping the role around your key skills, • Minimal admin - we want as much of your time as possible to be focussed on recruiting and relationship building and we have cut away almost all of the admin side of the job (we have a really cool tech stack to facilitate this), • A chance to really help build something, and have an impact on the future of our business, • A huge opportunity to fast track your career as the team and company grows 💜 Our values FORWARD THINKING - We do things differently. We find creative and innovative solutions for our community. We lead the way. STRIVING FOR EXCELLENCE - We don't settle for average. We work hard to exceed expectations. We are passionate about everything we do. COLLABORATION - We are a team with a common purpose. We share, we support, we celebrate. Collaboration is the key to our success. HONESTY - We believe in transparency and two-way communication. Be straightforward, upfront and supportive. 🔹 What we are looking for This role is perfect for someone who loves the essence of a 360 role and keeping multiple plates spinning. You need to be great at working with people, building relationships and problem solving. If you want to move your relationships from just “well known recruiter” to trusted talent adviser and business partner, this is the role for you. • Honest, upfront and direct communication style, • 3+ years of experience recruiting in a permanent, candidate short, technical market., • Experience covering international/european markets, • 360 Recruitment experience (agency or internal) in the medical device or diagnostics industry with strong existing relationships, • Track record overachieving targets, • Independent, works with urgency, and is a sponge., • Strong search skills: using Linkedin recruiter, advanced Boolean search, headhunting, lead generation, CV stripping, • Consistent placements over minimum of a 1 year period, • Resilient, creative, curious, process driven, and able to build relationships, • Ideal: you speak a second language ✉️ If you are interested in this exciting role, please send your application directly to 📲 Would you like to find out more about our open opportunities? Visit Please note: Only candidates meeting the requirements set out in the role profile above, will be considered in the application process. We spend a lot of time tailor writing our job descriptions to provide as much information as possible to prospective candidates. We’d appreciate if you’d also carefully review the profile and only apply if you meet the requirements set out in the description. 🩺 Elemed is Europe’s leading MedTech technical recruiter. We serve within the Medical device, diagnostic and combination device arena, working with Managers up to VP of Quality and Regulatory. Our team helps medical device experts of today become leaders of tomorrow. At Elemed, we recruit exceptional people that solve regulatory and compliance problems, so patients can have access to safe, innovative and life-changing Medical Devices. • ⚖️ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Service Design-focussed consultancy with a great name in the market and a growing team! Mid-weight Service Designer, £40-50k They don’t mandate the number of days in the (London) office you need to be in, but would generally expect around 2-3 days per week. Sponsorship or fully remote working is not available. THE CLIENT This is an exciting opportunity to join a well-established studio known for designing impactful services and driving meaningful change across public and private sector organisations — from transport and health to finance and government. There’s currently a mix of other Service Design Mid-weights and Seniors, who all report to the Design Director. Currently 5-strong but aiming to get to double figures (including contractors) by next year. This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you’ll be supporting on. THE ROLE As a mid-weight Service Designer, you’ll contribute to end-to-end design projects – from research and discovery to concept development and delivery. You’ll work closely with the wider team to co-create better service experiences for users and organisations. Your responsibilities will include: • Planning and conducting user research, • Mapping customer journeys and identifying opportunity areas, • Designing and iterating service concepts, • Facilitating workshops and co-design sessions, • Producing service blueprints, design artefacts, and strategic insights THE CANDIDATE • Previous experience as a Service Designer (at least 2 years, roughly), • Proficiency with service design methods and tools (e.g. journey mapping, service blueprints), • Strong communicator and happy to work in agency-environment (bonus points if you have done before), • Comfortable working with stakeholders, running workshops, and presenting work, • Experience working in complex domains (e.g. public sector, finance, healthcare, mobility), • You have a portfolio which shows your service design process and deliverables. If this sounds like you then please apply with your CV & PORTFOLIO asap to stand the best chance of getting an interview!

Company Description Emilia Wickstead, a British-based designer born in New Zealand, launched her own label in 2008 after gaining industry experience at renowned fashion houses such as Giorgio Armani, Proenza Schouler, and Narciso Rodriguez. Initially starting as a made-to-measure atelier, her brand now offers seasonal ready-to-wear collections showcased at London Fashion Week. Emilia Wickstead is globally stocked by top retailers like Net-A-Porter and Selfridges, alongside her flagship store on London's Sloane Street. Role Description This is a full-time on-site role for an Operations Director - Maternity Cover, based in London. The Operations Director will oversee daily operations, manage budgets, analyze performance data, and lead a team to ensure efficiency and high customer service standards. Key tasks will include implementing operational strategies, coordinating with various departments, and maintaining high standards of quality and productivity. Qualifications • Operations Management and Analytical Skills, • Team Management and Leadership Skills, • Budgeting and Financial Planning Skills, • Customer Service Skills, • Proven ability to work in a fast-paced environment, • Excellent communication and problem-solving skills, • Previous experience in a similar role is a plus, • Bachelor's degree in Business Administration or related field

We have been engaged to appoint an Operations Director for a leading cleaning & soft services business. Based out of London with a national reach they deliver cleaning and soft facilities services to a broad range of customers. As part of a major investment into the business they are looking to significantly scale over the next 5 years. We are looking for an Operations Director to lead and manage the business whilst driving growth strategies with the SLT. You will be responsible for a number of key areas. • Ownership and management of a large scale P&L (£20mil+), • Monthly financial reporting to the board, • Developing long term sustainable customer relationships, • Fostering a best in class service delivery and driving continuous improvement initiatives, • Development of the leadership team, • Identifying strategic opportunities for new and existing business, • Ensuring all compliance, risk and QHSE protocols are adhered to across the business This is a fantastic opportunity to join a fast paced, modern and growth focussed business, we are looking for a collaborative, visible and people focussed leader. Exposure at board level and experience of the cleaning sector are vital elements to the role.

Principal Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role; If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work with mid to large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in ensuring client satisfaction and driving their success. If you are ready to take on the challenge of solving complex client problems, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include; • Implement client projects and programmes with high-level advocacy whilst delivering of the Ark Way., • Designing management reports and predictive analytics for clients., • Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success., • Create customer success by designing a highly configurable digital software enterprise platform., • Assist the Director of Risk & Compliance to implement clients’ safety projects., • Support with technical guidance for lead consultants as and when required., • Undertake gap analysis of processes for improvement and better management., • Design, maintain and improve safety capabilities and systems for the clients., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies to support sales including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Preparing and providing information and Business Review Reports in support of the clients' goals, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Arrange regular client meetings to discuss their requirements and their ongoing contract as part of the customer plans., • Demonstrate software product or prepare pilots for demonstrating professional services capability., • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management., • Provide corporate management advice (Management Systems and Auditing) as required. You Will Need To Be Able To: • Work strategically and engage our clients at the highest levels, • Develop, maintain and retain your client accounts, • Share and collaborate with your team, • Gain trust and be a trusted advisor Create proposals for solutions, Health and Safety scoping documents and advisory papers that are suitable for the audience and convey the message efficiently and effectively, • Simplify complexity through articulate and well-positioned communication, • Stand your ground on advisory matters whilst giving the client confidence and engaging them throughout, be a Trusted Advisor, • Influence and persuade the client through providing a compelling argument and options, • Build professional relationships with clients and colleagues for the purpose of achieving goals, • Work on multiple client accounts, simultaneously in a fast paced environment, • Create solutions addressing the wider issues at play and the potential impact on our clients, • Manage our clients proactively, identify problems and pre-empt any issues, • Competently be able to use software systems, including Word, Excel, PowerPoint, Office365 The Ideal Candidate Will Have; • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM, • Minimum 6 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • Experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Job Specifics; We are offering a competitive package subject to qualifications, skills, experience, qualities and location. The role is full-time 8.30 am to 5.30 pm Monday to Friday with hybrid working, meaning you will be required to attend our London office from time to time. You will also be required to attend meetings at client offices as well as client social evenings. Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

🛍️ Senior Product Manager | Retail Transformation | Household Brand 🛍️ Role: Senior Product Manager Location: London - 2 days p/w in the office Industry: Retail Transformation Salary: up to £100,000 Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well-known retailer? If so, this could be the perfect next role for you! This retail business is a household name across the UK and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year & drive 30-40% of their revenue) into a scalable, integrated, and online-enabled service. 💻📈. As Senior Product Manager you will lead this high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. 🏬🛍️ What are they looking for? • A proactive Product Manager with experience driving change in operational systems 🛠️, • Able to work with complex integrations, and internal platforms 🔗, • Skilled in stakeholder management and leading cross-functional teams 🤝, • Customer-focused with a deep understanding of operational workflows 👥, • Capable of managing sensitive change that impacts existing processes while delivering business improvements ⚖️, • Nice to have: experience in retail 🛍️ Key Responsibilities: • Lead the transformation of the scheduling and booking platform over the next 12 months 📅, • Operationalize the platform online and integrate it fully into stores 🖥️🏬, • Manage external partners for scheduling and route optimization 🚚, • Work closely with store teams to ensure smooth adoption of the new platform 👌 This is a high-profile, fixed-term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer’s core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish. Please send your CV now for more information on both the role and company. ✉️ 🛍️ Senior Product Manager | Retail Transformation | Household Brand 🛍️

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Head of Fire Ark Workplace Risk | Hybrid with occasional travel to our London office | All Business Expenses | Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark’s fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership • Act as Ark’s lead technical authority on fire safety matters., • Lead the development, implementation, and upkeep of fire safety service products including:, • Fire risk assessments, • Fire strategies, • Fire management plans, • Compartmentation surveys, • Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly., • Support the business in responding to serious fire-related incidents or enforcement actions., • Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence • Lead peer reviews of internal priority processes., • Manage the competence framework and CPD schedule for fire safety consultants., • Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency., • Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support • Provide strategic and technical input into client tenders and proposals., • Act as a senior point of contact for technical fire queries from clients and colleagues., • Support business growth by delivering insightful thought leadership seminars/webinars., • Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc., • Help shape the long-term growth and innovation strategy of Ark’s fire safety function. Essential Skills and Attributes • Outstanding technical fire safety knowledge., • Deep understanding of UK fire legislation, supporting standards and approved guidance., • Comfortable with providing confident and calming advice in high-stakes scenarios., • Approachable, collaborative and respected by peers and external stakeholders., • Commercially aware with an understanding of resource allocation, fee proposals and margin protection., • Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience • Full membership with the Institute of Fire Safety Managers (IFSM) or IFE., • Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible., • Ideally holds (or working towards) a Fire Engineering degree., • Holds a minimum Level 5 fire safety qualification., • Experience within consultancy or client-facing fire advisory roles is essential., • Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer • Competitive & tailored salary and benefits package, • Opportunities for professional development and career progression, • A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety, • Working with our diverse range of clients within the built environment, including residential and commercial., • A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program., • Social events with your colleagues., • Professional Membership reimbursement The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.

Position: Watches & Fine Jewellery - Assistant Manager Job Type: Permanent, Full-time Location: London Salary: £45-£50k per annum About the Position: We are currently seeking a passionate Assistant Manager for a prestigious luxury watch and jewellery retailer based in London. About the Role: As Assistant Manager, you will lead and motivate a dynamic team, ensuring exceptional customer service and operational excellence. Collaborating closely with the Store Director, you will drive the team to achieve store KPI targets, foster individual and collective skill development, and uphold the brand's values. Key Responsibilities: • Leadership: Inspiring and motivating team members to deliver exceptional results., • Role Model Behaviour: Exemplifying professionalism and setting a positive example for the team, especially in high-pressure situations., • Excellent Communication Skills: Ability to effectively convey information verbally and in writing., • Target Driven: Demonstrated track record of meeting and exceeding targets., • Planning and Organizational Skills: Proficiency in planning and organizing tasks effectively., • People Development Skills: Dedication to supporting the growth and development of team members., • Compliance: Adherence to company compliance requirements and commitment to maintaining high-quality standards., • Passion, Motivation, Commitment, and Engagement: Demonstrating enthusiasm and dedication to the role., • Customer Focus: Understanding and meeting the needs of both internal and external customers. Qualifications: • 2+ years of retail or equivalent management experience., • Strong verbal and written communication skills. Your journey with IRD Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. Rest assured; you will receive unwavering support at every step of your journey with us. Apply now by submitting your most recently updated CV, one of our Recruiters will contact you and we look forward to supporting you to grow your career today.

Lead Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. This role can be based in either London, Schiphol (Amsterdam) or Wiesbaden (Germany) - unfortunately, we are unable to sponsor. Job Description The Digital Product Cybersecurity Coordinator is a senior position in the business and the respective Industry verticals. This is a global key role in the Aviation, Ports & Borders, Urban Security & Defense industry sectors functions. The role will report into the Global Director Digital Portfolio Director and is responsible for one or more of the company's digital product offerings, in this instance, Cyber Security. This role is about developing cybersecurity roadmap of all our products, not about the lifecycle of our Digital products, establishing the right supply chain behaviours when it comes to components that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Cybersecurity Coordinator is to manage the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and their responsibility goes beyond the industry or site where they are located, to apply globally and across all industries within the division. Duties & Responsibilities: • Manage the resources necessary to deliver the Product/s that they are accountable for efficiently and effectively between the relevant site (Centre of Excellence (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable., • For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD)., • Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is fit for purpose aligned to the Product roadmap and business strategy., • Develop, release, and manage plans necessary to deliver the Product/s project / program that they are accountable for efficiently and effectively between the site (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable to ensure acceptable customer deliveries and business financial objectives are fit for purpose., • Manage the relevant PLP Gate process and associated milestones for their Product range in a timely and proactive manner., • Act as a liaison between Technology, Sales, Programs, Marketing and Service to assist in the creation of product technical specifications. Provide input from all departments to the R&D design team/s, coordinate design review meetings such that New Product Introductions (NPI) meet sales and business objectives., • Support Central, Regional and Market Sales and Pursuit team personnel in key situations for Bids & Proposals, providing the technical support and Product Compliance input when necessary., • Through periodic review maintain relevant technical content of sales support and sales/distributor training materials., • Prioritize proposed enhancements to their Product range and calculate the cost/benefit inputs to the return on investment discussion based upon the customer's strategy aligned to the MRD and PRD., • Drive Cost of Ownership (CoO) initiatives and VAVE activity throughout the business pertinent to their product line to maximize contribution margin while increasing market share., • Drive accountability toward achieving schedule, revenue and contribution margin commitments., • Analyse market information to develop and enhance product sales plans, including market segmentation, targeting and positioning., • Analyse Product (Functional, performance and Technology) Related customer complaints and lead action teams to resolve., • Lead individual projects for new product development and product rationalization initiatives in line with PLP milestone requirements., • Implement product launches, sales support and product promotions in line with PLP milestone requirement., • Identify and communicate voice of the customer (VOC) and critical customer requirements to the business build relationships with key decision makers within customers / regulators, • Deliver Product and/or Solution specific proposals, presentations, concepts and solutions to identified decision makers (internal and external)., • Work with Government Relations to leverage the governmental processes aligned to MRD and PRD.Interface with Production and Sales team for effective sales forecasts for their product line., • Work independently or with Industry segment managers to analyse competitors’ strengths, weaknesses and pricing to ensure optimized price setting and ad-hoc opportunities for accreting margin, • Conduct annual pricing reviews of all products and spare parts within area of responsibility., • Formulate service concept in close alliance with service commercial team and aligned to the PLP Process., • Accountable for ensuring platforming principles are applied across the full product range aligned with the rest of the Division. Qualifications • Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work., • Currently working on Cyber Security related projects (NIST, ISO 27001), • The ability and motivation to persistently pursue and achieve / drive effective results which drive the business forward., • Collaboration and Influencing with a Global mindset, cultural awareness., • Proven matrix and stakeholder management skills/experience working virtually in diverse teams., • Overall, exceptional programme, project and time management skills – highly organised and detailed orientated, • The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information., • The understanding and recognition of the organisation’s commercial environment and positioning themselves, their role and their actions in order to support the organisation’s commercial success., • The ability to engage, challenge and work effectively with others., • The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs., • Willing and able to identify and support change and continuous improvement in own and wider business environment., • Ability to interact and produce results, to influence and lead cross functional teams in a matrix environment and to motivate teams without hierarchical link with functional responsibilities., • Ability to work in an international and multi-cultural environment. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (___)

* BASELINE INFORMATION JOB TITLE: Business Solutions Manager JOB TYPE: Permanent LOCATION: London (with occasional travel to another UK site) TYPE: Office-Based - 5 days per week HOURS: 40 hours per week ABOUT US The organisation was established over 40 years ago as a small family business and has since grown into a world-leading company in home services. It expanded into the UK in 2010 with a focus on acquiring and developing premium franchise brands within the home service industry. Over the past 15 years in the UK, the company has demonstrated a strong commitment to growth, now operating hundreds of locations across multiple brands and employing thousands of frontline operatives. It has built a strong reputation for investment, franchisee development, and consistent year-on-year growth. * Brand Info: While the role may encompass other brands within the group, it will mainly support one of the leading premium service providers in London. The brand has been operating for over 45 years, recognised for its high-quality service and sales strategies. As part of the wider group, the company benefits from substantial resources and opportunities for further growth. REPORTING STRUCTURE REPORTS TO: Managing Director (Group) DIRECT REPORTS: N/A KEY RELATIONSHIPS: * Franchise Network * Head Office Team * Group IT Functions PURPOSE OF THE ROLE The Business Solutions Manager will design, develop, and implement a new Business Solution system across the network. They will be data-driven and creative, mapping company processes across multiple departments (buying, data, sales, field management, finance, etc.) to ensure correct development and integration. After assisting with design and development, they will oversee implementation, promotion, education, and training. They will lead and deliver the vision and strategy for the Business Solution to drive acquisition, engagement, retention, and loyalty. KEY RESPONSIBILITIES * Support departments, customers, and internal processes through effective use of the Business Solution. * Act as a hands-on technical lead capable of making complex configuration changes. * Manage analysis, configuration, testing, and implementation. * Oversee development of the Business Solution and related systems. * Follow structured methodologies for mapping current processes, gathering requirements, and producing technical specifications. * Maintain all required documentation, including process maps and specifications. * Assess opportunities and risks, proposing mitigation options. * Collaborate across all levels of the business to understand needs. * Work with developers and business partners for enhancements and upgrades. * Own the Business Solution, maintaining data quality and engagement insights. * Manage updates, releases, and future enhancements. * Identify continuous improvement opportunities. * Provide user training and ensure adherence to procedures. * Work with internal teams to enhance data insights and reporting. * Use analytics to refine concepts and deliverables. * Carry out other reasonable duties as required. EXPERIENCE / SKILLS / KNOWLEDGE EXPERIENCE: * Ability to simplify complex systems and communicate findings effectively. * Inquisitive and thorough approach to understanding existing systems and processes. * Strong stakeholder engagement and collaboration skills. * Proven experience implementing and developing Business Solutions for data management. * Ability to manage and prioritise multiple concurrent projects. * Demonstrated success turning data insights into actionable recommendations. SKILLS / KNOWLEDGE: * Understanding of customer segmentation, list management, deliverability, compliance, and GDPR. * Experience delivering Business Solutions for B2B and B2C services. * Strong interpersonal and communication skills. * Comfortable working in a fast-paced, results-oriented environment. BEHAVIOURS * Hard-working * Detail-oriented * Motivated Venquis is acting as an Employment Agency in relation to this vacancy.

We are recruiting for a Product Owner to define and deliver the future roadmap for our payment’s platform. The current product suite is offered exclusively to companies that are part of the group. The platform has both a Payments Gateway for payment acceptance and processing as well as a Back Office to handle reconciliation, creation of customer funding, generation of fees and initiation of funding instructions. We need an experienced, hands-on candidate who has a clear track record of launching payments products and features in an agile environment. The role reports to the Product Director and will involve working with our software development teams, third party partners as well as operational teams to deliver on their roadmap. The candidate should also be experienced and confident in working collaboratively with customers as well as internal stakeholders. Key Accountabilities: Considers our third-party partner roadmap. Incorporates feedback from our group company ISVs\Software platforms, customers and operational teams. • Creating business cases for each roadmap product and feature that outlines the customer value and cost benefit., • Following the Product Delivery Framework to gain roadmap sign off from the Leadership team., • Break down products and features from the roadmap into EPICS and stories for delivery by an Agile software delivery team., • Work with our technology to deliver and plan releases., • Participating in, and leading where necessary, all agreed Scum ceremonies, Refinement, Demos, Scrum of Scrums etc., • Defining and including relevant non-functional requirements in feature delivery. Working with the Head of Technology and other key technical stakeholders to obtain., • Defining and including operational requirements in feature delivery. Working with the Head of Operations and Head of Risk to obtain., • Creating supporting documentation to Stories and EPICs for development teams or other third parties to help explain goals or difficult concepts. To include process flows, sequence diagrams, wireframes etc., • Producing value and benefits documentation to share with non-technical stakeholders such as the Marketing and Commercial teams as part of the Product Roll Out., • Working with ISVs\Software Platform stakeholders and Technical Implementation Managers during initial adoption and integration phases so feedback can be incorporated into the backlog., • Understand and be able to talk confidently to both technical and nontechnical stakeholders about the products and features compared with other products and services in the market particularly those that the group companies are already integrated to., • Produce and keep updated, competitor analysis. Required skills and experience: • Understands how card payments work and the roles and responsibilities of a Gateway and \ or an Acquirer., • Experience of product owning API based products., • Experience of working in an Agile Software Development environment including working with a development team and writing Epic and User Stories., • Excellent, assertive presenting and verbal communication skills., • Excellent written communication skills in including roadmaps, feature positioning, business cases., • Self-starter with track record of taking initiative and attention to detail., • Ability to work autonomously and collaboratively with fellow delivery stakeholders., • Accomplished with all common office software applications including MS project or MS Teams Planner. Desired skills and experience: • Experience of working for a Payments Gateway, Acquirer, Payments Facilitator., • 3-5 years of Product Owner experience in a software development environment for payments products., • Experience of Feature Flags and tools to support this (e.g. Launch Darkly.), • Experience of product ticketing software (e.g. Azure Dev Ops, JIRA.), • Experience of collaborative documentation tools (e.g. Confluence.) Required behaviours and attributes: • Clear, concise verbal and written communication., • Self-starter, requires little supervision, knows what needs to be done., • Well organised, able to work on multiple work streams concurrently., • Naturally inquisitive, curious about how things work, keen to learn. Why choose us? Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business with exceptional people and the best products and services. Across our portfolio of tech platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Formed in 2018 with investment from New York-based private equity firm Aquiline to build a portfolio of complementary software with our own integrated payments platform and professional service businesses. Our headquarters are in London, and within our UK based operation, we’ve been adding (through acquisition) a new business to our group at the rate of almost one each month. These market-leading software businesses form our five divisions across a number of verticals, with our integrated payments platform, intrinsic to the entire organisation. Our team is over 900 people strong, and we work from home and offices throughout the UK. Working better together is central to everything we do, which is an advantage, as each time we add a new business, we’re adding new ideas and innovation. Our vision and mission is to build a brilliant business with the best products and the best people, and by integrating our software and payments platform, we’re able to deliver the best solution for our customers. Our FAIR™ Values: Our fair Values help our team, our suppliers, partners and customers check how we are interacting and dealing with each other. • Future Proofed- We seek out innovation and we continually strive for progress., • Approachable- We’re approachable and communicate with respect and empathy., • Integrity- We always do what we believe to be the right thing., • Responsible- We are accountable for ourselves, each other and our organisation.

Your new company Join a forward-thinking local authority that is committed to delivering high-quality legal services to support vital public services. This organisation is known for its inclusive culture, agile working practices, and dedication to continuous improvement. You'll be part of a legal team that plays a key role in shaping strategic decisions and delivering outcomes that make a real difference to the community. Your new role As the Head of Law (People), you will lead a team of at least 15 legal professionals specialising in Social Care (Adults, Children, and Education) and Litigation. Reporting to the Assistant Director of Legal Services, you will provide strategic leadership, manage complex legal matters, and ensure the delivery of efficient, customer-focused legal services.You will work closely with senior leaders across the organisation, offering expert legal advice and building trusted relationships to support service priorities. You'll also contribute to the wider management of the Legal and Democratic Services department, helping to shape its vision and drive innovation. Key responsibilities include: • Leading and developing a high-performing legal team., • Managing complex legal cases and overseeing external legal support., • Ensuring financial viability and performance targets are met., • Advising senior stakeholders, committees, and executive members., • Driving service improvement and fostering a positive team culture., • A strong track record of legal leadership in a public sector or similarly complex environment., • Excellent influencing and strategic thinking skills., • High political awareness and the ability to advise senior stakeholders., • Proven experience managing teams, budgets, and performance., • Agile and hybrid working arrangements., • A culture that promotes equity, diversity, and inclusion., • Opportunities to shape legal services and influence strategic decisions., • A competitive salary and benefits package., • A role that offers real impact in a dynamic and rewarding environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Solutions Director - Private Sector (Facilities Services) Location: Remote in the UK Package: Competitive Salary + Bonus + Private Healthcare + Flexible Benefits Summary We are seeking an experienced and strategic Solutions Director to shape and drive our approach to the private sector market within Facilities Services. This is a senior-level business development role focused not just on identifying and winning new business opportunities, but on designing compelling solutions and maintaining ownership through to successful mobilisation. You will play a critical role in understanding client challenges, engaging selectively with high-value opportunities, and building lasting relationships with senior stakeholders. Working closely with internal delivery, operations, and commercial teams, you’ll ensure that what we promise, we deliver — with excellence. You’ll be joining NG Bailey, one of the UK’s largest independent engineering and services businesses. With over 100 years of innovation and delivery, we continue to grow with purpose — combining our heritage with forward-thinking, and engineering excellence with trusted client partnerships. This is an exciting opportunity to influence how we grow our Facilities Services business in a targeted, insight-driven way, aligning market opportunities with our full capability. Some of the key deliverables in this role will include: • Strategically identify and engage with target private sector clients through insight-led market scanning, networking, and competitor analysis., • Develop tailored, commercially viable Facilities Services solutions, taking full ownership from early engagement through to contract signature and mobilisation., • Build and maintain a selective, high-quality pipeline aligned to business growth strategy and market potential., • Establish and nurture senior client relationships, acting as a trusted advisor and solution partner to key decision-makers., • Lead solution development processes, working across operational, technical, commercial, and legal teams to ensure alignment and viability., • Maintain accurate and timely CRM data to inform forecasting, reporting, and market insight., • A seasoned solutions or business development leader with a proven track record in the Facilities Services or broader built environment sector., • Demonstrable experience in building complex client solutions and managing end-to-end sales processes., • Strong commercial acumen and ability to construct winning, profitable service propositions., • Deep understanding of private sector customer drivers, expectations, and buying behaviours., • A strategic mindset with the ability to selectively pursue and shape high-value opportunities. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1 #LI-remote

Director of Engineering – Corporate & Investment Banking Technology Director of Engineering is required to join the Cross Product team of a global investment banking business. This is a permanent position, at Director level, based in their London office. This role will pay a base salary of between £90,000 - £120,000 (based on experience) - Hybrid working (3 days in office). This person will lead engineering and DevOps across the banks Cross-Product Platforms, providing technical and strategic direction for systems supporting key Group Functions such as Risk, Finance, and Regulatory Reporting. The Head of Engineering will oversee a distributed team of 30+ engineers and developers across London, Dublin, and India, driving high-quality software delivery, modernising legacy technology, and establishing consistent engineering and platform standards. The role requires a seasoned technology leader with experience in large, global banking environments, strong stakeholder management skills, and the ability to lead transformation across complex, multi-domain environments. Key requirements: • Proven background managing globally dispersed engineering teams (20-30+ heads) in global banks., • Experience with Microsoft-based legacy systems (.NET, C#, SQL, Azure, on-prem/cloud) and emerging technologies including Linux, Java, microservices, and containerisation (Docker, Kubernetes, Helm, Camunda)., • Proficiency in CI/CD pipelines (Jenkins), version control (GitHub/GitLab/BitBucket), backend/frontend frameworks (Spring Boot, Angular, React), cloud and data platforms (Azure Databricks, Data Lake), monitoring, logging, and test automation tools to deliver high-quality, scalable, and secure software solutions. This is an excellent opportunity for someone to lead and shape the engineering and DevOps strategy across multiple product lines of a global bank. If you feel like you match the above and would like to hear more, please apply within. Director of Engineering – Corporate & Investment Banking Technology Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we’d love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 - Winner Best Client Service 2017 - Winner Agency of The Year 2017 - Winner Banking & Financial Services Agency 2016 - Winner Banking & Financial Services Agency

Join us to help our customers fight the bad guys! With threats to organizations growing, and breach notices in the news every day, our market is growing exponentially. We need a Senior Solutions Engineer to help our customers improve their security posture. As an SE at DomainTools, you will have the opportunity to work with the largest companies in the world, to conceptualize and implement new and inventive ways to integrate our products as well as our data within their systems (i.e. SIEM, TIP, SOAR technologies). As a Solutions Engineer, you will have a dual focus, developing net new relationships by supporting the Regional Sales Director as well as championing adoption with existing customers in partnership with your Renewals Manager. You will quickly cement yourself as the primary technical resource for our customers and prospects, working within your account team to provide support during pre-sales, discovery, demonstration and proof of concept. You will lead focused training, onboarding and education sessions to help guide adoption of our solution set. We want a collaborative and energetic individual that has deep knowledge and experience in the CyberSecurity and SaaS product organisation operations. A successful candidate must be a flawless communicator, must be agile in their ability to translate highly technical concepts for the understanding of non-technical audiences and vice versa. They will contribute to customer advocacy internally, excel in a dynamic environment, deliver messaging and feedback both to customers as well as back into the product, engineering and integration organizations. Job Responsibilities: Learn to effectively communicate DomainTools technical architecture, product capabilities and assist in prospect / customer awareness and adoption of our products and services. • Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements., • Deliver technical product presentations and demonstrations, to showcase how DomainTools solutions address customer needs and to get the Technical Win., • Collaborate with Regional Sales Directors / Expansion Managers & Renewals Managers to deliver targeted demonstrations that tie in our products’ capabilities to desired customer use-cases., • Become an expert in delivery of the DomainTools Engage training program with a view towards enabling our customers to more effectively derive value from DomainTools products., • Utilise your expertise in Cyber Threat Intelligence to learn where DomainTools data intersects, as well as the competitive landscape., • Collaborate with the DomainTools product and engineering teams to define and test new features across all products that leverage current and emerging DomainTools datasets and adapt to changes in new integrations., • Be diligent in documenting best practices and lessons learned. Champion the creation of new documentation and learning content for both internal teams and an external audience., • Ensure excellent service and support for customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our products and/or integrations., • Utilize Confluence, Jira, Zendesk and Salesforce to track all pertinent information related to products, features, bugs, opportunities, and accounts., • International Travel may be required (~40%) Requirements: • Demonstrable experience in enterprise SaaS, Fortune 500 in a similar customer facing role., • Knowledge of MEDDPIC Sales methodology, • Ability to drive conversations based on product value rather than only feature functionality., • Working knowledge or recent experience with scripting languages (basic authoring), modern object oriented programming languages (reading, not authoring), databases, and analytical tools., • Experience communicating effectively with customer engineers about a product’s technical capabilities, including API endpoints and integration use cases., • Experience in active troubleshooting of complex technical issues., • Fast learner, insanely curious, adept at both understanding and articulating new technologies as well as their corresponding value propositions on the fly., • Ability to excel in a high pressure, fast paced environment (we are a small company and as such often wear many hats to achieve the impact of a much larger one) Preferred Qualifications: (Bonus Points) • Experience or familiarity with the CyberSecurity industry., • Understanding of common OS, Browser, OSI Stack, DNS, Domain Registration, TCP/IP and networking technologies., • Good understanding of various firewall and web proxy technologies., • Working knowledge of SIEM / TIP / SOAR platforms., • Familiarity with JSON / RESTful API endpoints., • Familiarity with Big Data concepts and the management of large on-premise datasets.

Operations Director Location: Nationwide Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

Grants Manager | Leading Advisory Firm Leonid Group are partnered with a leading Innovation Funding Advisory firm in search of a Grants Manager. Our client’s in-house Grants team plays a pivotal role in helping businesses secure the funding they need to grow and innovate, particularly in cutting-edge sectors such as STEM, manufacturing, and technology . Essential Functions and Responsibilities • Provide regular department updates to the Director Grants via weekly reporting of sales successes and personnel development., • Providing a thorough understanding of UK National funding programmes (Innovate UK, APC, UKRI). A good understanding of European funding programmes (Horizon Europe, Eureka programme, LIFE, EU Defence Fund, Innovation Fund, etc.) is a bonus!, • Assist with ongoing and special training of grants team., • Devise strategies and techniques for assisting with sales targets and develop future courses of action., • Provide clients with a best-in-class service experience., • Responsible for brand promotion, assist in identifying relevant conferences and associations., • Understand the ideal client, how they relate to our products, and develop and implement new sales initiatives, strategies and programs to capture key demographics., • Ability to identify and gain entrance into new accounts, secure new clients and revenue streams and develop strong relationships with partners and managers., • Develop and maintain relationships with existing clients to increase sales of service lines. What You Will Need • Thorough understanding of current UK Funding programmes, • Strong decision-making abilities, • Self-starter, self-motivated, and capable of seeking additional opportunities, • Detail oriented with the ability to prioritize, plan, and organize the grant writing delivery, • Demonstrated ability to create, develop, and enhance customer relationships, • Strong problem-solving skills, • Proficiency in Microsoft Word, Excel, PowerPoint and Salesforce, • Demonstrated strong written/verbal communication skills (English), • Ability to maintain professional composure in all situations, • High degree of discretion dealing with confidential information Education And Experience • Experience in UK National and/or European funding programmes, • Bachelor’s degree in either a scientific/engineering field or economics/business management field.

Job Title: Business Development Director Compensation: £85,000 + Bonus + Additional Benefits Company Overview: This global real estate services firm provides comprehensive solutions for businesses operating in the data centre sector. Leveraging extensive expertise in facility management, project delivery and advisory services, the company supports clients through every stage, from site selection and construction to ongoing operations and maintenance. Role Overview: As the Director of Business Development, you will be responsible for driving new business and expanding relationships with existing clients in the data centre (colocation) sector. This leadership role will focus on identifying and executing growth strategies, building long-term customer relationships, and delivering tailored Data Centre solutions to enterprise, hyperscale, and cloud customers. Key Responsibilities • Lead business development efforts for our data centre/colocation services in the London market and wider UK/EMEA region., • Develop and execute go-to-market strategies to identify, engage, and close new opportunities., • Cultivate and expand partnerships with key enterprise clients, cloud service providers, managed service providers, and system integrators., • Work closely with internal teams to design and propose bespoke colocation solutions., • Own the end-to-end sales process, from prospecting to negotiation, deal closure, and ongoing account management., • Maintain robust sales pipeline and accurate forecasts, utilising CRM tools., • Attend and represent the company at key industry events, conferences, and networking opportunities., • Gather market intelligence, monitor competitor activity, and identify trends influencing client demand., • Advise clients on best-fit data centre solutions that support their growth and digital strategies., • Meet or exceed quarterly and annual sales targets. Requirements • Proven track record of business development, account management, or sales leadership experience preferably in data centres, colocation, or the cloud infrastructure industry., • Strong network of relationships with enterprise, hyperscale, or technology clients in the UK/EMEA., • AN understanding of colocation, hosting, and data centre industry trends and requirements., • Outstanding communication, negotiation, and presentation skills., • Ability to build rapport with C-level stakeholders and technical buyers alike., • Strategic thinker with hands-on approach, able to work independently and as part of a team., • Experience with CRM platforms (Salesforce preferred) and sales reporting., • Willingness to travel and be in the office 5 days a week when required.

Business Development Director A market-leading facilities management and engineering services provider is seeking a dynamic Business Development Director to lead growth across complex integrated FM and technical M&E opportunities. This is a pivotal, high-impact leadership position responsible for shaping and executing the company’s business development strategy — from market engagement and opportunity creation to contract negotiation and mobilisation. Key Responsibilities Strategic Growth Leadership • Define and deliver the business development strategy for technical and integrated FM services., • Identify, qualify, and secure high-value opportunities in target markets., • Partner with senior leadership to achieve annual growth, conversion, and profitability targets., • Develop go-to-market plans that strengthen market positioning and brand presence. Solution & Proposition Development • Oversee the creation of compelling, client-focused FM and M&E solutions aligned to customer needs and business objectives., • Lead cross-functional teams in developing technical, operational, and commercial proposals., • Ensure solutions are competitive, deliverable, and operationally robust. Client & Market Engagement • Act as the senior relationship lead for strategic clients and prospects., • Conduct executive-level engagement — including presentations, workshops, and negotiations — to build trusted partnerships., • Maintain strong visibility in the FM and engineering market, representing the organisation at industry forums and events. Commercial & Financial • Develop and approve commercial models, pricing structures, and bid strategies., • Lead contract negotiations in collaboration with legal and commercial teams., • Ensure financial viability and long-term value creation for both client and business. Market Insight & Business Intelligence • Track industry trends, competitor activity, and emerging technologies to inform growth strategy., • Use data-driven insights to refine propositions and identify new service opportunities., • Drive continuous improvement in business development and bid processes. Governance & Process Excellence • Oversee pipeline management, forecasting, and CRM reporting with accuracy and discipline., • Lead structured opportunity reviews, ensuring alignment with strategic objectives and risk appetite., • Champion best practice sharing across sales, operations, and commercial teams. Performance Indicators • Achievement of annual revenue and profitability growth targets., • Increased win rate across new business, renewals, and expansions., • Strengthened client satisfaction and retention post-contract mobilisation., • Enhanced brand reputation and market share in the UK FM and M&E sectors. Candidate Profile • Experience in business development, sales, or strategic account leadership within M&E or integrated facilities management., • Proven success leading the pursuit and closure of complex, multi-service FM contracts exceeding £1M annual value., • Strong commercial acumen and solution-orientated mindset., • Confident operating at board level, influencing senior stakeholders internally and externally., • Skilled in leading cross-functional teams through bids, RFPs, and solution design., • Excellent communication, negotiation, and strategic thinking abilities.

As a Group HR Director, you will be responsible for leading and overseeing the human resources function across your areas of responsibility. Reporting to the Group CHRO, your primary focus will be on developing and executing the global HR strategy, driving HR initiatives, and ensuring alignment with business goals. You will provide strategic leadership, collaborate with regional HR teams, and work closely with senior management to optimize HR practices globally. Partner directly with the CEO of respective business units and core leadership team to align HR initiatives with business goals. Key Responsibilities: • Develop and execute the global HR strategy, aligning with business objectives and driving cultural alignment across regions., • Oversee the implementation and standardization of HR policies, processes, and programs globally., • Provide strategic guidance to regional HR teams, ensuring consistent HR practices and compliance across multiple countries and regions., • Collaborate with senior management to align HR initiatives with business goals, foster employee engagement, and drive talent management strategies., • Lead and collaborate with senior business leaders in building a high-performance culture, enabling teams to deliver results, and enhancing future succession planning., • Lead and support organizational development and change management initiatives globally., • Drive the development and implementation of global HR programs, such as performance management, succession planning, and employee development., • Ensure compliance with local labour laws, regulations, and employment practices across various jurisdictions., • Develop and monitor key HR metrics to assess HR effectiveness, identify trends, and recommend improvements., • Lead global HR projects, such as HR system implementations, HR process harmonization, and global talent acquisition strategies., • Provide guidance and support on employee relations matters, including dispute resolution, disciplinary actions, and terminations., • Manage and oversee compensation and benefits programs, ensuring competitiveness and compliance globally., • Collaborate with regional HR teams to support employee engagement initiatives, diversity and inclusion programs, and employee wellness initiatives., • Stay informed about industry best practices, employment trends, and emerging HR technologies., • Manage relationships with external vendors, such as HR consultants and service providers, to ensure effective HR service delivery., • Stay updated with changes in global HR regulations and labour laws, ensuring compliance and mitigating HR-related risks. Skills/Qualifications: • Proven experience as a Group HR Director or similar leadership role, overseeing HR functions across multiple countries and regions., • In-depth knowledge of global HR practices, employment laws, regulations, and compliance requirements., • Experience working in diverse cultural environments, managing cross-cultural teams, and fostering global collaboration., • Strong leadership and people management skills, with the ability to inspire and motivate teams across regions., • Strategic thinking and problem-solving abilities to drive HR initiatives and optimize HR practices globally., • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels., • Ability to navigate complex international HR landscapes, adapt to changing regulations, and manage HR-related risks., • Ability to work in a fast-paced, global environment with a customer-centric mindset., • Demonstrated ability to lead and influence change, build trust, navigate complexity, • Demonstrated ability to balance vision with execution, and balance empathy with business acumen, • Energized by complexity, driven by outcomes, and passionate about building and nurturing high performing teams, • With a customer service mindset and a passion for continuous improvement, • Relevant certifications in HR or related fields are advantageous.

I’m working on an exciting new opportunity with a global market leader in Retail Media looking to scale up in the UK. This is a fantastic opportunity for a highly experienced Sales Director to join an innovative front runner in the fast evolving retail media space and drive growth in the EMEA. The Company • Global Leading provider Retail Media AdTech, • 100% SaaS offering, • Partners with 75+ retail market places including :- Amazon, Walmart, Instacart & Target The Role • Lead on relationships with Enterprise brands, • Drive revenue from new business wins, • Deliver exceptional levels of sales and customer service to large, strategic clients and prospects, • Salary up to £200k OTE + strong share options, • Fully flexible working environment Desired Skills & Experience • Strong preference for selling retail media or ad tech solutions direct to advertisers, • Contacts across Retail/eCommerce, CPG/FMCG, Consumer Electronics, • A proven ability of prospecting, managing and closing a complex sales pipeline, • Solid track record of meeting and exceeding revenue targets To apply to this opportunity please reply to this advert or send your cv to

Assistant Director, Estates and Engineering Up to c. £80,000 plus excellent benefits City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students. Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a ‘health powerhouse’ for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK’s largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities. The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy. Reporting to the Director of Estates, Environment & Facilities, the postholder will lead on the operational management of all engineering infrastructure and building services across a range of highly specialised and business critical activities crucial to the success of the University. This role spans all three campuses which have varied and complex assets and ensures that these are safe, compliant, and well maintained in support of the University’s Estates Strategy. This role will suit exceptional candidates with a track record of managing large diverse estates through both in-house operational teams and outsourced contracts. You will be adept at prioritising and providing an exceptional customer service all within budget. To be a success in the role, we are seeking an individual with outstanding stakeholder engagement and team leadership skills, and who is results focused and customer-centric in approach. To learn more about the role, please view the candidate brochure at ___ To arrange a briefing discussion please contact our advisors Michael Hewlett, or Connor Humpage at MRG. Applications should consist of a CV and supporting statement and can be sent to . The closing date for applications is Sunday 16th November 2025.

• Retail Grocery Distribution - Food & Drinks, • Fast paced, highly pressurised food & drinks distribution centre based in Dagenham., • Looking for an experienced General Manager to drive perforamance and productivity with a strong focus on building a culture of continuous improvement. EA First have exclusively partnered with a leading Grocery Retailer in their search for a General Manager within flagship operation in Dagenham. Fantastic opportunity to join a business that is looking for a proven site leader to take ownership of the logistics operations. • Reporting to the Senior Logistics Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives., • Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis., • Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets., • Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans., • Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations, • Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction, • Responsible for achieving the overall resource plan that meets both the current and future business needs of the company., • Work with site leadership teams to develop schemes for improvements within each department - maintaining optimum use of resource at all times., • Proactive in seeking out initiatives that ensure the contract supports the customer's business plan and supply chain strategy as well as the contract logistics strategy., • A Logistics Distribution and Supply Chain background., • A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level., • Previous contract logistics experience within Food, Drinks, Wholesale or FMCG is essential., • Experience on managing budgets up to £10m pa., • You will be confident and able to build rapport, develop relationships with customers both internal and external., • You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities., • You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable., • Have managed in excess of 150+ employees indirectly., • You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes., • IOSH and NEBOSH qualifications., • Experience of Six Sigma / Prince2 methodologies would be advantageous., • Live within a commutable distance to Dagenham. £80,000 - £90,000 + benefits. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

Haberdashers’ Elstree Schools is seeking a dynamic and service-focused Director of Estate Management to lead the delivery of high-quality estate services across our multi-site campus. This is a key leadership role - responsible for ensuring that our buildings, grounds, and facilities consistently meet the needs of pupils, staff, and visitors, and reflect the high standards of our schools throughout the year. Reporting to the Chief Finance and Operations Officer (CFOO), you will manage a team of operatives and contractors - overseeing both planned and reactive maintenance, asset management, and compliance. You will also play a central role in shaping and delivering our sustainability and carbon reduction strategy, ensuring the estate operates responsibly and efficiently. We are looking for a highly experienced estates professional with a strategic mindset and a hands-on approach. You will thrive in a complex, multi-site environment and understand the importance of delivering responsive, customer-focused estate services that support the day-to-day life of the school. With strong leadership and communication skills, you will be confident in managing teams, solving problems under pressure, and building effective relationships across the organisation. Above all, you will be committed to creating safe, functional, and inspiring spaces that enable our schools to flourish. About Us Situated on a 100-acre campus in Elstree, just 13 miles from central London - Haberdashers’ Elstree Schools comprise two of the UK’s leading independent day schools: Habs Boys and Habs Girls. Each school operates as a through-school for pupils aged 4 to 18 and offers a distinctive, academically ambitious education within a shared setting - blending tradition with innovation. The Elstree campus is shared and exceptionally well resourced, with wide-open green spaces, sports fields, woodlands, lakes and streams. It features state-of-the-art facilities - including specialist science laboratories, a new STEM building, a performance space, a Forest School, a Pre-Prep building (opened in 2022), extensive sporting provision (including an indoor swimming pool and climbing wall), and bespoke spaces for art, music, and drama. Students and staff benefit from the largest school coach network in the country, serving the majority of Hertfordshire and North London, and used by approximately 70% of the student body. Both schools are committed to excellence and diversity, placing academic ambition and pastoral care at the heart of their offer. For a confidential discussion, please contact our retained advisor Sian Gardiner at MRG. Applications should consist of a CV and a supporting statement and be sent to Sian via email at Closing date for applications: Sunday 26th October 2025 Interviews will take place week commencing 3rd November 2025

Practice Area Lead - Cork, Ireland ELIQUENT Life Sciences is the leading global consulting firm providing solutions to life science companies researching, developing, and manufacturing innovative products to serve patients and respond to public health challenges around the world. ELIQUENT is committed to serving clients' needs with extensive expertise, unwavering integrity, and strategic insight in a manner that supports availability of safe, effective, and high-quality drugs, biologics, and medical devices. For more information, please visit our website at eliquent.com. We are seeking a skilled Practice Area Lead (Director Level) in Cork, Ireland, who will be responsible for the overall business results of the office and service area. Core responsibilities include sourcing and winning new business, attracting and retaining people, and managing finances and operations. This role is regionally based in Cork, Ireland but primarily work from home. Open to candidates based in Ireland or the UK. Essential Functions: A. Set strategic direction for the office and manage business risks (5%) B. Develop business by establishing and maintaining positive relationships with new and existing clients (45%) C. Support the attraction, hiring, development, and retention of skilled resources for the delivery of services (25%) D. Manage and maintain revenue and profitability, as defined on an annual basis (i.e. the profit and loss (P&L)) (15%) E. Manage service execution by providing subject matter expertise, overseeing employee productivity and quality, and providing hands on support, if needed (10%) Additional Functions: -Leverage and expand industry knowledge and contacts to grow the business -Provide input and support marketing initiatives as needed. -Partner with the sales organization to meet with new potential clients to build relationships -Collaborate with other regional offices or functional areas on shared clients and needs (such as multi-site companies/clients, GMP Library, and Audits. -Translate new and existing client needs into actionable value-added projects/results -Prepare capability presentations, proposals, and agreements for new and existing clients -Monitor and report status of projects and key performance indicators, as needed -Maintain resource levels and allocations to agreed upon utilization targets -Manage accounts receivables and payables to agreed upon levels -Responsible for timely review and approval of employee time and expenses -Responsible for timely review and approval client and supplier invoices -Develop annual forecasts and track and report on progress quarterly -Develop business revenue and profitability projections and monitor/correct performance Behavioral Requirements: -Embodies ELIQUENT Life Sciences core values -Introspective and accountable -Self-motivated to produce results in a fast-paced, collaborative, and client-centric environment -Able to effectively handle multiple responsibilities and job tasks (multi-tasking) and self-prioritize. -Demonstrated attention to detail and highly organized. -Flexible with work requirements, environment, and fast-paced/changing job needs. -Excellent written/verbal communication skills -Capable of giving employees feedback and receiving coaching/feedback supporting individual success Promoting teamwork by: -Collaborating with co-workers. -Leading and attending staff meetings as required. -Meeting individual company goals as established. -Strong interpersonal skills such as: Establishing rapport and maintaining positive communication with others, demonstrating respect and support with peers, clients, and team members maintaining flexibility with changing environments. -Adhering to company and departmental policies. Supervisory responsibilities of direct reports: Meets Leadership goals by: Planning, organizing and managing activities in concert with the COO. Supporting staff in establishing and communicating business goals for the office. Coaching, developing and motivating direct report/s to maximize performance & potential. Providing regular periodic performance feedback and following the company’s commitment to conduct and issue 90 day review and semi-annual and annual reviews as applicable. If an annual review is issued, establishing business objectives/goals and (employee) personal developmental objectives in the given time frames (after 90 day introductory review followed by goal setting after annual review). Monitoring set goals on a regular basis (quarterly). Meets Training & Development and HR goals, such as: -Ensuring adequate staffing levels are maintained -Identifying and attracting new staff -Participating in / developing training for staff -Providing mechanism for professional growth and development of office staff -Ensuring training has been received before undertaking specific duties and that all training is documented in training records -Conforming to Company's Policies and Procedures, i.e., Absence/Attendance -Ensuring accurate and timely completion of assigned employee timesheets Authorized Deputies and Delegated Authorities: NOTE: REQUIRED FOR MANAGERS WITH REPORTING STAFF ONLY. General Requirements: Maintains technical knowledge by attending educational workshops and/or reviewing publications. Other duties as assigned by Sr. Management Quality: Adhere to all Standard Operating Procedures (SOPs) and relevant Industry Regulations such as Good Manufacturing Practice (GMP) and others. Training & Development: Ensure training has been received before undertaking specific duties and that all training is documented in training records. Health & Safety: Understand the company’s Health & Safety Policy and follow all associated procedures. Report all accidents or awareness of any unsafe conditions in the workplace to management. Human Resource Management: Conform to the company’s policies contained in the Employee Handbook. Basic Qualification and Position Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) Required Education: -BS degree in Engineering, Science, or equivalent technical degree and/or industry experience. Preferred Education: -MSc/MA/MBA Required Work Experience: -15+ years in regulated, manufacturing environment within the biotechnology, pharmaceutical, or medical device industry -3+ years experience in business management, planning, and financial oversight -3+ years experience in personnel management, including hiring, supervision, and evaluation Preferred experience: -Proven and established healthcare life sciences (HLS) network in designated region -Prior experience as director / operations manager / or project manager -Strong communication and people skills -Prior sales/customer service experience Required Knowledge: -5+ years life science compliance (validation or quality) or engineering -Strong understanding of FDA and cGMP regulations and documentation practices -Data analysis and analytical skills -Effective problem solving and mediation skills -Proficient in Microsoft Word, Excel, and PowerPoint Preferred Knowledge: -Prior experience in consulting operations, supporting internal and/or external clients Skills (incl. Typical Mental Demands): -Reasoning Ability/Mathematical Skills/Computer Skills/Language Skills: -Computer skills -Business acumen Additional Qualifications: -Customer service/client relations -Communication proficiency -Attention to detail -Can work productively independently with minor supervision -Self-motivated, flexible, dependable and available -Excellent organizational and time management skills -Ability to work in a team environment -Demonstrated project management skills

Up to £95,000 | Hybrid Working | London About the Role We're seeking a Senior Loans Agency Operations professional to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery. Key Responsibilities Strategic Leadership & Team Management • Support the Director of Loan Agency Administration in delivering strategic objectives for the function, • Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards, • As a member of the Leadership Team, drive consistency in operating standards across Operations, • Take an active lead in the Operations change strategy, demonstrating commitment through delivery, • Promote an inclusive, collaborative culture that breaks down silos and enhances team performance Operational Excellence & BAU Management • Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk, • Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent, • Process primary and secondary trades with accuracy and efficiency, • Monitor the group email inbox and ensure swift resolution of queries, • Ensure nostro outstandings are tightly controlled and reconciled, • Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director Stakeholder Management & Communication • Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained, • Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements, • Maintain robust links with internal teams and demonstrate proactive problem-solving Process Improvement & Systems Enhancement • Ensure adherence to key performance indicators and Quality Assurance standards, • Work closely with technology teams to establish required system enhancements, • Drive prioritisation and plan/manage change initiatives for the function, • Assist with projects and ad hoc tasks that advance the capabilities and scope of the team, • Contribute to departmental reporting and internal controls preparation What We're Looking For Essential Qualifications & Experience • Demonstrable leadership experience in loan operations, • Detailed knowledge of loan products and comprehensive understanding of loan documentation, • Proven customer-centric career experience in banking or financial services, • Experience working as Loan Agent on syndicated facilities Key Skills & Competencies • Excellent organisational and time management abilities, • Outstanding communication skills for engaging with senior stakeholders, • Demonstrable ability to innovate, support change, and problem-solve effectively, • Collaborative nature with a track record of contributing to successful team performance, • Ability to work independently whilst maintaining robust team connections, • Proactive approach to identifying and resolving issues, • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Leadership Qualities • Proven ability to supervise teams and drive performance, • Strategic mindset with operational delivery focus, • Commitment to fostering an inclusive, high-performing culture, • Change management experience and ability to lead transformation initiatives What We Offer Competitive Package • Salary up to £95,000, • Hybrid working arrangement – 2 days a week in office & 3 working from home., • Leadership role within a global financial institution, • Opportunity to shape operational strategy and drive meaningful change Professional Development • Work alongside senior leadership in a strategic capacity, • Exposure to complex, high-value loan transactions across multiple jurisdictions, • Lead process improvement and technology enhancement initiatives, • Develop your leadership capabilities in a dynamic environment Additional Information Candidates must have the right to work in the UK without requiring sponsorship.

As our Account Director - MICE, you’ll be at the forefront of driving strategic growth across our Meetings, Incentives, Conferences, and Events (MICE) business. You’ll lead key partnerships, manage high-value accounts in sectors like legal and banking, and represent PPHE Hotel Group on the global stage - from London to Europe and the USA. PPHE Hotel Group is an international hospitality real estate company. We are passionate about creating valuable memories for our guests and delivering value to our people, partners, and communities. Behind it all, is our support functions. What’s in it for you? • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training What you’ll be responsible for as an Account Director: • Driving room rates across the main segments and source markets as well as drive corporate social event enquiries., • Maintaining and updating the 90-day sales action plan and hotel commercial plan, ensuring budgets/targets are achieved., • Increase & grow market share (from agents/direct clients) and proactively research targeted clients, • Leading local customer relationships, carry out site visits for potential/targeted clients, • Personally conduct sales appointments each week, • Host Fam trips and Group hospitality events, • Liaise with the Marketing department on new sales and incentives, • Identify sales opportunities for other hotels within PPHE, using lead referrals to maximise potential additional business., • Work with the PPHE Sales team to drive business from centrally managed accounts., • Ensure all client information and up to date client profile information is in Opera, • Help train new team members and respond to training & development requests About you: • A proactive, strategic thinker with a passion for hospitality., • Proven experience in MICE sales or account management., • Strong relationship-building skills and a global mindset., • Excellent communication and negotiation abilities., • Willingness to travel internationally and represent our brand with pride. If you're ready to take your career to the next level and help shape the future of MICE at PPHE Hotel Group, we’d love to hear from you. Apply now and start creating valuable memories with us.

Position Title: Sales and Marketing Intern Reports To: Sales and Marketing Manager / Director Compensation: Paid + other benefits & mentorship Overview: Specialist in innovative public cloud solutions for our global customers. CloudPlexo is an Advanced AWS Consulting Partner. CloudPlexo focuses on helping businesses globally leverage technology efficiently on the cloud. We are a leading AWS consulting firm helping organisations accelerate their cloud transformation journey through expert guidance, implementation, and managed services. Our team of certified AWS professionals delivers cutting-edge solutions that drive business growth and innovation. Position Overview: The Sales and Marketing Intern will play a key role in supporting the sales and marketing teams with a variety of tasks aimed at increasing brand awareness, customer engagement, and driving sales. The ideal candidate will be enthusiastic about marketing strategies, sales tactics, and digital media, and will work closely with team members to contribute to the success of our marketing campaigns and sales initiatives. Key Responsibilities: • Sales Support:, • Assist in lead generation and prospecting through research, cold calls, and outreach., • Support the sales team by maintaining CRM data and preparing reports., • Help track sales performance metrics and identify opportunities for improvement., • Participate in client meetings or calls to observe and assist in sales strategies., • Marketing Support:, • Assist in creating and scheduling content for digital marketing platforms (social media, blog, email campaigns)., • Contribute to market research, competitive analysis, and customer feedback gathering., • Help manage and optimize online marketing campaigns (SEO, SEM, social media advertising)., • Support the execution of events, webinars, or promotional activities (either online or in-person)., • Assist in the creation of marketing materials such as brochures, presentations, and advertisements., • Data and Analytics:, • Collect and analyze marketing data to measure campaign effectiveness., • Help prepare performance reports and insights to improve future campaigns., • Provide feedback and suggestions to optimize marketing strategies and sales processes., • Cross-Department Collaboration:, • Work closely with the wider service teams to ensure alignment across sales and marketing efforts., • Provide general administrative support as needed to facilitate smooth day-to-day operations. Qualifications: • Recently Graduated in Business, Marketing, Communications, or a related field., • Strong written and verbal communication skills., • Basic understanding of marketing principles, sales strategies, and digital tools., • Enthusiasm for learning and gaining experience in a fast-paced, hands-on environment., • Ability to multitask, prioritize tasks, and work both independently and as part of a team., • Creative mindset with an eye for detail and an interest in emerging marketing trends. Benefits and Perks: • Gain practical, real-world experience in both sales and marketing., • Networking opportunities with professionals in the industry., • Mentorship and guidance from experienced team members., • Additional perks like flexible hours, team-building events, etc.

You will be the first point of contact for any prospective clients, but more than that you’re a crucial part of the Sales team. You will be involved in the sales process, from contacting new clients, arranging viewings and finalising agreements. To assist in providing an outstanding service, we require an energetic Sales Executive. You’ll be based in our open plan, central London office, reporting to the Sales Director. We pay employees above the Living Wage requirements, and you’ll get a host of benefits listed below. You’ll be dealing with clients every day, so professionalism is of the utmost importance. We strive and succeed to be the best in our industry, previously winning various awards such as BCA’s Business Centre of the Year, featuring in the Sunday Times Top 100 Best Small Companies to Work For Top 100 for 7 consecutive years. We are also Investors In People accredited. If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you. We have training available every year to help you grow in your role for you to progress further when opportunities become available. Key Responsibilities and Accountabilities: • Proactively sell serviced office space in the BE Office’s portfolio, • To have articulate, polite, and professional telephone manners at all times, • Meeting or exceeding Sales targets (Team Based & Individual), • Attend viewings of the office space, with potential clients and conducting these in a professional manner, • Provide reporting to agreed format and timescales, when and as required, • You will be the first point of contact for any prospective clients, arranging viewings and finalising agreements, • You will be pursuing warms leads generated through our website enquiries and our excellent relationships with both Commercial and online Brokers, • Important that you can build relationships with both Brokers, agents and your new clients, • A proven track record of selling to SME and corporate clients within a high-quality service and sales environment., • Working with department heads and centre teams to coordinate the move in of our client once the deal is complete, • Ability to work within a structured and successful sales environment, • Ownership of all 1-10 person new office sales. Conversion from enquiry to sale, • Outreach to our third-party agent and broker partners. Driving awareness of product through visits and events, availability levels and sales activity, • Work with Marketing to support our social media campaigns, • Daily management of your various KPI’s set out in place to drive new sales Role Related Development: • To support our Service Success Chain, • Local area and basic product knowledge, • Attend training to develop relevant knowledge and skills, • Training and development to help you progress not only in the company, but as a person too The above accountabilities are not exhaustive of your duties and may change over time. As the Business expands, gradual changes may occur and result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given. Personal Specification: Qualification and Education • Proficient in Word, Excel and Outlook – Essential, • Excellent telephone communication skills – Essential, • Face-to face customer services skills – Essential, • Full time position working business hours Monday to Friday – Essential, • Occasional irregular hours if required to meet business needs – Essential, • Flexibility to travel to different business centres, when required – Essential Company Benefits: • 20 days holiday (for your first year of employment) plus bank holidays, • Paid day off for your birthday, • Buy and Sell up to 3 days per holiday year, • Healthcare, • Dental Care, • Life Assurance, • Loyalty Service Rewards

Millennium Hotels and Resorts is looking to recruit a Sales Coordinator to join its corporate regional sales team. This role will support the Central Sales Office in ensuring they collect and provide accurate management reports, coordinate sales activity, competition knowledge and communicate customer feedback. Key Responsibility for Sales Coordinator: • Sales Coordinator to support the Central and Hotels Sales teams and the Vice President of Sales – UK, Europe and Strategic Accounts, • To support the creation and delivery of compelling sales proposals, • Be responsible for dealing with any relevant customer queries, • To collate and provide accurate management reports to ensure information relating to customer requirements, interests, market activities and personal activity is kept up to date through the use of M&C account management system, • Provide assistance with the implementation & maintenance of the Sales database where required, • Co-ordinate sales activity to maximise revenue from existing accounts at hotel level, national and international level, • Sales Coordinator to regularly meet with the Director of Sales/Sales Managers to communicate customer feedback, problems encountered, sales information, competitor knowledge and product changes, • To ensure the presentation of all sales and marketing advertising material reflects the image of the hotels and group and is compatible with the market segment to which it is directed In return we offer: • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About you: • Hotel and wider travel industry, • Use of Excel, PowerPoint, Word, • Attention to detail, • Working to deadlines “At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.” About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry

Role: Solicitor – Property (with Planning Experience) Directorate: Legal and Democratic Services Reports to: Head of Law (Place) Responsible for: Property Law Contract Type: Inside IR35 Pay Rate: £450 per day (Umbrella) Working Pattern: Monday to Friday, hybrid working (2–3 days per week office-based) Location: London (with a local authority) Interviews: To take place at the earliest opportunity, with commencement thereafter Role The postholder will play a pivotal role in ensuring the efficient and cost-effective delivery of legal services within a culture of customer focus, continuous improvement, and service excellence. Working within Legal and Democratic Services, the Solicitor will provide high-quality professional and technical advice across all aspects of Property Law, including urban redevelopment, acquisition and disposal, public/private partnerships, and compulsory purchase orders, with cross-over expertise in Planning law. This role directly supports the council’s strategic priorities and will require the successful candidate to work collaboratively with colleagues, senior managers, elected members, partner agencies, and external stakeholders to achieve organisational objectives. Responsibilities • Manage a caseload of Property Law matters, including the provision of legal advice and the drafting and negotiation of legal documentation relating to property transactions., • Assist the Senior Lawyers, Head of Law, and Assistant Director (or Director) with complex and high-profile cases concerning property and planning law., • Provide timely and accurate advice to the Borough Solicitor and the Head of Law with respect to legal implications or risks affecting council decisions and strategy., • Prepare and present detailed legal reports for Cabinet, Committees, and Sub-Committees, ensuring compliance with constitutional, procedural, and standing order requirements., • Conduct or assist with legal proceedings, public inquiries, appeals, and judicial reviews before the High Court, Court of Appeal, or relevant Tribunals as required., • Maintain appropriate records relating to all matters handled, ensuring compliance with internal systems and objectives., • Provide guidance and supervision to junior team members, including interns, Legal Assistants, and Trainee Solicitors., • Develop and implement efficient legal processes, precedents, and systems to improve the performance and cost-effectiveness of the Property team., • Support governance by providing authoritative advice on emerging legislation, equality issues, information law, and related corporate matters affecting local government functions. Essential Skills and Experience • Qualified Solicitor, Barrister, or Fellow of CILEX with current practising rights in England and Wales., • Demonstrable experience of managing complex and high-profile property, regeneration, or planning matters within a local authority or equivalent setting., • Strong understanding of the statutory, regulatory, and governance framework of local government., • Proven ability to advise senior officers, directors, and elected members on legal and strategic matters with clarity, impartiality, and professionalism., • Excellent drafting, advocacy, and negotiation skills, particularly in relation to complex legal agreements and large-scale regeneration initiatives., • Clear and concise written and verbal communication abilities tailored to diverse audiences., • Ability to lead, motivate, and develop legal staff to achieve high standards of professional performance., • Commitment to continuous professional development and maintaining up-to-date knowledge of relevant legislation and case law., • Flexibility to attend evening meetings and respond to urgent issues outside normal working hours when necessary., • Experience in Regeneration and Planning Law, and previous employment within a Local Government legal service. Interviews will take place as soon as possible, with the successful candidate commencing promptly thereafter. If you have the skills and experience required for this role and are looking to make a real difference for a local community submit your cv now for immediate review.

About Us We’re a leading supplier of professional cleaning and hygiene products, trusted by businesses across London. As a proud member of the Jangro Group, the UK’s largest independent janitorial network, our success is built on strong, long-term customer relationships, reliable service, and a commitment to helping our clients operate more efficiently. The Role We’re looking for an ambitious, hands-on Sales Executive to join our team and play a key role in our continued growth. This is a field-based role, but you will also spend time at our London depots. You’ll focus on developing existing accounts while bringing in new business across the city. You’ll work closely with the Managing Director, giving you direct exposure to strategic decision-making and the chance to make a real impact. For the right person, this role offers a clear path to Sales Manager following a 12-month probation period based on performance, with the potential to progress to Sales Director as the company continues to expand. Key Responsibilities • Manage a portfolio of customer accounts, ensuring outstanding service and retention., • Handle inbound sales leads, convert new opportunities, and onboard new customers., • Build lasting, trusted relationships that drive customer satisfaction., • Spend time at our London sites as required to support team activities and client needs. About You We’re looking for someone commercially minded, customer-focused, and genuinely motivated by long-term success. This is not a short-term sales role; it’s a career opportunity for someone who wants to grow with the business and help shape its future. Essential Skills & Experience: • Proven sales experience (account management and/or new business)., • Strong communication, negotiation, and relationship-building skills., • Self-motivated with the ability to manage time effectively in a field-based role., • Established customer base with warm incoming leads., • Support from a friendly, experienced, and down-to-earth team., • A genuine long-term career path, progression to Sales Manager after a 12-month probation period, with the opportunity to advance to Sales Director as the business grows. To Apply: Please send your CV, covering letter, and salary expectations to .

General Manager - High-end Fitness Club Up to £40k basic salary plus annual performance related bonus Flexible Hybrid Working Victoria, London We are searching for a talented individual looking to take that next step within the fitness industry for this exciting role with a high-end Fitness Brand in London. We are looking for someone that goes above and beyond and is passionate about service and growing a fitness brand. A strong applicant for this role must be passionate about fitness, managing a team and excellent customer service. This is a gym job that requires an individual who is passionate about fitness, service and product and is incredibly hands on and prepared to lead from the front. You must have a real passion for the industry and enjoy motivating members and creating a world class fitness experience. This is an opportunity to advance your career, work within a fantastic team and inspiring atmosphere and truly demonstrate your skills. The role • Manage, train and develop a fantastic team, • Deliver exceptional member experience, • Responsible for meeting all KPIS, targets and revenue, • Report directly to the Managing Director, • Develop an engaging culture throughout the club What are we looking for? • Management experience within the health and fitness industry ideally but would be open to management in Hospitality or Retail if a keen interest shown in fitness, • A strong work ethic - passionate about service and delivery, • Dedication and willingness to go above and beyond, • Leadership and the ability to inspire others, • Entrepreneurial flair, • Positive, motivating and effective interpersonal communication skills

Development & Investment Analyst, London The Company An investor, asset manager and developer, based in London focusing on commercial led development schemes. The business employs c 100 people across £4bn of AUM. The Role • Collaborate closely with Directors, encompassing a diverse range of responsibilities such as analytical tasks, investment analysis, market research, acquisition underwriting, due diligence, forecasting, and budget management., • Assist in preparing internal and external partnership reports, including quarterly updates, investment papers, business plans, and partnership strategies, in conjunction with the Investment Director., • Analyse potential acquisitions and support the underwriting and presentation of opportunities in collaboration with the Investment Director and Operational team., • Conduct financial modelling and cash flow analysis., • Perform research and analysis of the UK market, including trends, performance reviews, peer analysis, and customer insights., • Aid Finance and Corporate teams with Corporate and Partnership Finance matters., • Support acquisition due diligence and legal processes alongside the Investment Director, Investment Analyst, and Operational team., • Contribute to establishing new investment vehicles, investment strategies, financial models, corporate governance, and service agreements. About You • Have prior experience as an Analyst or Valuation expert within a real estate private equity firm, investment fund, or real estate investment/development management,, • Demonstrate advanced analytical capabilities, including the creation, calculation, and interpretation of complex financial models (DCF, NPV, IRR, etc.)., • Be self-motivated and proactive, with excellent verbal and written communication skills, and the ability to work both independently and as part of a transactional or project team.

Who We Are Looking For: Accenture Song seeking an Engagement Strategy Director to join our London-based global team, who will be responsible for supporting the development of data-rich, behavior-shaping engagement solutions to deliver better customer experiences for our life sciences clients. We are looking for a results-oriented team player who supports executing our HCP and patient engagement strategy deliverables, quickly sees patterns and solutions from an avalanche of data, moves from information and insights to implications and recommendations with ease, and is also prepared to roll up their sleeves and partner with our full strategy, account, creative and production team talents. The ideal candidate will utilise a diverse set of qualities, such as intellectual and creative curiosity, problem-solving skills, attention to detail, hypothesis generation and determination. You will know the media and technology landscape widely used in life sciences fluently – and are already predicting how this landscape will evolve in the health & wellness vertical. This person will be working with a team of talented individuals at Accenture Song to help create prescriptive, actionable, and market changing experiences for our clients customers. Reporting to the Head of Strategy in London, you will help build and manage a team of talented strategists. Your team will guide our clients to shaping the data and intelligence gathering process, crafting engagement solutions, and defining the ambitions of these solutions internally and with our clients. What You Will Do: • Work as a part of an integrated strategy team to proactively propose HCP and patience engagement solutions to help clients achieve relevant customer experiences while aligning to client goals and business challenges, shaping their data and intelligence gathering architecture, and their capacity to introduce viable solutions into the marketplace, • Serve in client-facing capacity for omnichannel programming and content/channel integration, • Contribute to data and intelligence gathering efforts (including 1st party data) that uncover opportunities, and pinpoint how these can be used to enhance the customer's overall experience with the brand, • Translating historical analytics and performance reports into meaningful recommendations to optimise campaigns “on-the-fly” as well as input into future campaign strategies, • Remove the mystery on the translation from facts and information to ideas and impact, • Ensure that engagement and content solutions developed by strategic planning, account, production, and creative teams are properly integrated within larger marketing programs aligned to drive customer experience, • Collaborate with executional teams during the development of projects to ensure strategies are pulled through effectively during development and handoff, • Contribute to the development of cross-channel measurement plans and KPIs and develop recommendations and approaches based on performance analytics, • Contribute to the success in achieving digital, social, and innovation fluency across the agency as a whole, • Partner with the broader strategy team to contribute to the development of pitches, proposals & POVs, strategies, and tactical programs that satisfy the business goals of our healthcare clients and beyond, • Continually educate internal teams and our clients on the vital role insights play to being critical to growth and success, • Drive ideas from data to conceptual platforms to deployment that drive business results, • Stay up-to-date on market trends, societal shifts, and strategic initiatives in health and wellness and across other key verticals, promoting innovative and acting as an ongoing evangelist for alternative approaches, • Facilitate workshops to develop groundbreaking experience led strategies and programs with clients, • Support the development of CRM and Omnichannel planning with support from brand/content strategy and analytics teams, • Facilitate service introduction & change confirmation focusing on market opportunities What you Bring: • 7+ year of experience working in Digital, CX or Engagement Strategy at a creative agency, • Experienced in life sciences marketing, including both HCP and patient, • Strong analytical skills, • Expert in engagement channels and technology widely used in Life Sciences, • Impeccable written and verbal communication skills, • Ability to tell a simple story visually and verbally behind a strong strategic point of view, • A drive to elevate thinking and the work, • A curious mentality, • The desire to be great About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at ___ Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About the Company Meo Nutrition LLC is a fast-growing supplements brand focused on performance, wellness, and everyday health. We create science-backed, high-quality products that support heart health, digestion, sleep, and more — offering customers convenience through subscribe & save, free U.S. shipping, and a seamless experience. Our parent company operates multiple eCommerce brands, including Dermao.com (beauty & skincare) and Nomobark.com (pet care), plus a fast-moving dropshipping division. About the Role We’re hiring a Director/Head of DTC & Dropshipping eCommerce Operations to lead daily operations across supplements, beauty devices, and dropshipping. You’ll manage fulfillment, customer service, media buying, and new product launches — driving efficiency, profitability, and growth. This is a full-time, remote role with a clear growth path to COO. You’re a Fit If You Have: ✅ 5+ years of experience managing operations for eCommerce/DTC brands ($10M–$30M+ revenue). ✅ Hands-on experience with Shopify and dropshipping. ✅ Strong background in consumer products (supplements, skincare, or similar). ✅ Proven ability to manage P&L, budgets, and remote teams. ✅ Expertise in 3PL, inventory, and supply chain optimization. ✅ Data-driven mindset: KPIs, dashboards, and reporting. ✅ Excellent communication, leadership, and problem-solving skills. ✅ You’re organized, proactive, and thrive in fast-paced environments. Key Responsibilities • Oversee operations for multiple product categories (supplements, skincare devices, serums, etc.)., • Launch and manage multiple new dropshipping products weekly., • Own P&L, manage budgets, track profitability, and optimize costs., • Scale customer service and maintain top CSAT (4.5+)., • Recruit, manage, and mentor remote teams (media buyers, VAs, CS reps)., • Drive supply chain optimization, vendor negotiations, and cost reduction., • Report weekly on KPIs (sales, ROI, defects, fulfillment, margins). Perks & Growth 💰 10% of net new revenue over baseline with strong upside. 🏆 Clear path to COO or senior operations leadership. 📈 Weekly coaching from top eCommerce experts. 🌍 Fully remote + 30 vacation days per year. ⚡ High-impact, high-ownership environment You’re not a fit for this role if: • You haven’t worked at a DTC e-commerce company., • You haven’t worked with Shopify., • You don’t have strong drop-shipping experience. Our hiring process is made up of 3 parts, so please be aware that you will need to dedicate time for a questionnaire and two 1-on-1 interviews.