My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.
You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar
A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st
A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi
Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t
A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s
The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t
The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec
The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Popeyes Louisiana Kitchen is looking for a dedicated Manager to oversee operations in a fast-paced environment in Greater London. Responsibilities include ma
The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea
Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. Manage and de-escalate customer conflicts: Effectiv
As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat
Entain is seeking a Retail Customer Service Manager to join their team in the UK. This role requires delivering exceptional customer service in Ladbrokes & Coral betting shops, processing transactions, and maintaining shop standards. Candidates must be 18 or over with experience in customer-facing r
The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em
During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills. Provide
What We're Looking ForEssential:* Proven experience in project management, ideally within telecoms or a technical delivery environment* Experience delivering customer network roll-out projects, including new builds and upgrades* Exposure to NPI processes and the ability to manage the int
A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.
Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.
Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper
Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.
Everyday Loans Group in the United Kingdom is seeking a Customer Account Manager to provide loans to customers, ensuring excellent support throughout the loan lifecycle. The role requires strong communication skills, attention to detail, and a customer-oriented approach. This is an exciting opportun
Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys
Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Strategic planning and implementation of customer service initiatives.
Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.
Basic Qualifications: Bachelor's Degree from an accredited University or College OR ( a High School Diploma / GED with a minimum of 4 years of experience in a customer facing role or and associates degree and a minimum of 2 years of experience in a customer facing role) Eligibility Requirements: Wil
Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower
Location: Remote/Kings Hill, Kent Salary/package: From £35,646 Contract type: Permanent Hours: Full time, 37 hours per week LASER Energy have an exciting opportunity for an experienced Customer Service Manager to lead, develop and inspire our customer service teams, ensuring exceptional service del
Take on General Manager responsibilities and become a CQC Registered Manager if needed. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. With the support of our Business Man
The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. Emergency Social Work Service must maintain strong links with daytime Social Work services and therefore the Team Leader role
They are now looking for a Restaurant Operations Manager based in the West Midlands area, a great opportunity for a current operations/area manager or a multi-site manager to join a successful expanding company.
As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day.Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our
Have you got experience working in a busy bar or restaurant? Are you a great team player?.We have a vacancy for a hospitality team leader to join Genting.You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.Key skills
If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive. As a Client Services Account Manager you will work closely with architects, developers, contractors and key st
Whether you’re handling communication between team members and managers, maintaining high standards of housekeeping, or getting hands-on yourself, your leadership will make a direct impact on productivity and safety. Every day, we serve more than 22,000 customers from 34 distribution centres acros
Supporting rota planning and assisting the Deputy Manager and Registered Manager with meetings and appointments. Carrying out all other reasonable duties as directed by the Registered Manager and/or Deputy Manager. Providing supervision in the absence of the Registered Manager or Deputy Manager.
So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word. Whether you’re handling communication between team members and managers, maintaining high standards of housekeeping, or getting hands-on yourself, your leadership w
Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required. Attend monthly service reviews with customers and represent the team professionally. Encourage team to identify improvements to processes and services in order to redu
Report directly to the Shift Manager and provide updates on performance issues and production progress.
Engineer, Manufacturing, Production, Manager, Engineering, PLC, Senior, Lead, Team, Supervisor, Mechanical, Electrical, Food, FMCG, Doncaster, Rotherham, Wakefield.
To shine in this role, you'll need to bring exceptional customer service skills, a positive and proactive mindset, and the confidence to handle challenging situations with professionalism and care. Whether it's by email or phone, you'll deliver outstanding service, solve problems, and escalate comp
Job Title: Software Team Leader Location: Rochester, Onsite Salary: Up to £65,000 dependent on experience Who we are: Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer progress a
The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass