Excellent time and project management skills, with the ability to manage multiple accounts ... service. Physical Requirements * Given the nature of the role, this position will require some ...
Are you a Customer Advocacy / Evidence Manager with experience working across tech, financial or professional services with a talent for crafting compelling customer stories and delivering them ...
LYON is a managed IT services provider focused solely on the creative industry sector. We are based ... your customer base, whether these be new services or enhancements to existing solutions. The ...
Customer Support Team Manager * Location: Bishopsgate, London, EC2 * Salary Range: £48000 ... Engage in member interactions, handle escalations, and model exemplary service behaviours
The Area Manager plays a crucial role in overseeing and managing multiple locations within a ... Customer Service: Uphold the highest standard of customer service across all locations. Address ...
Manage customer inquiries via phone, email, and live chat in both German and English. * Provide excellent service to B2B clients, ensuring their queries are addressed promptly and professionally ...
Manage and dispatch documentation as needed * Address and resolve occasional complaints as the first point of contact If you're passionate about customer service and looking for a new challenge, we ...
Support the creation and management of Google Merchant Center listings. * Contribute to email ... Experience in customer service, preferably in an e-commerce or retail environment. What We Offer
This role will monitor and gather insights & feedback directly from customers and apply the learnings to improve products and services. As a Customer Insights Manager, you will: * Develop an ...
This role involves managing a team of Engineers and Clerical Support, coordinating fire service operations, handling customer enquiries, and ensuring compliance with British Standards and company ...
Customer Service Advisor (Evening working hours) Remote (some travel to London MAY be required ... Manage conflicts effectively and provide meaningful solutions. * Record detailed notes in the CRM ...
... customer as well as driving the profitability of the business, in particular through retaining ... By delivering the highest quality of service to our clients, promoting a sense of belonging amongst ...
Our Repairs Services are responsible for the provision and delivery of high quality, effective and ... As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and ...
... service to a wide range of customers. This is a great opportunity to join a fast-paced working ... Account management experience; following the entire customer journey * Tenacious, numerate, problem ...
Client Relationship Management: Build and nurture strong client relationships, ensuring exceptional customer service that fosters loyalty and satisfaction. Personal Development: Enhance your ...
... customer service and have strong language skills in English, French language to a fluent level * Record customers enquiries in CRM when handling calls * Meet established goals for all metrics ...
... client service delivery. Here's some examples of the things you'll be doing each day: * Be the ... Collaborate with cross-functional teams (Commercial, Product, and Support) to address customer ...
About you As Operations Manager in the EdTech division, you will be working closely with the entire ... Excellent customer service skills. * Ability and willingness to work flexible hours and both UK ...
Producing regular ad-hoc management information reports * Conducting account transactions for new ... Previous customer service * Previous experience of handling incoming telephone calls * A background ...
Managing a team, processing all treasury settlements, SWIFT payments (75%) and retail banking (25%) for the London branch and ensuring provision of customer services support * Authorising SWIFT ...
Commercially aware with a strong focus on Customer Service and an appreciation of customer ... Strong people management skills with the ability to manage a large multi-functional team. This is a ...
We are recruiting for a global investment management organisation who have introduced a highly ... Customer Service teams and are seeking a number of trainee and experienced Associates within their ...
... to delivering exceptional service and resolving customer issues efficiently. The successful ... As the Customer Resolutions Manager, you will oversee the management and resolution of complex ...
Ability to work independently and manage time effectively. * Excellent communication and customer service skills. * Physical fitness and stamina for physically demanding tasks. * Understanding of ...