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RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communicat... ZIPC1_UKTJ

Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success!Key Responsibilities• Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standardsSkills & Experience• Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindsetOur Benefits•A market-leading salary package•25 days annual le...

About Le Creuset: At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. The Recipe for Success: Role Summary As our Assistant Store Manager, youre the essential sous-chef to the Store Manager, helping run a smooth, high-performing retail store. Youll blend leadership, customer service excellence, product expertise and operational know-how to create a consistently delicious in-store experience. Your role ensures the store is always well-stocked, beautifully presented, safe, welcoming, and ready to serve. From motivating the team to stirring up sales, you help keep every ingredient balanced for a perfectly executed service each day. Ingredients: Key Responsibilities Whats on your Daily Menu: These are the everyday ingredients youll be working with: • Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor., • Exceptional Customer Servic...

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for an experienced Commercial (B2B) People Manager to join our successful team to cover the East midlands -Nottingham Area (Nottingham, Derby and Leicester). You must live within this region and be able to travel throughout it and also stay overnight at National locations if required. As an experienced Commercial (B2B) People Manager, you will lead a team to achieve commercial targets in support of the Business Unit commercial strategy. *Exceptional People Management Experience Essential - Your remit will be to coach the team in the field and also support in the office to maximise performance, achieve targets, drive strong customer engagement and deliver an excellent customer experience*. Role Details: Annual salary up to 55,000 - dependent on skills and experience. Travelling weekly covering the Nottingham/Derby/Leicester Area. Uncapped Commission Permanent Company Car Full UK Driving Licence Eligible for Private Medical Scheme Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. People Management. Develop team members by ensuring they have the skills required to perform their duties and providing targeted coaching to maximise individual and team performance. Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards. Plan and allocate commercial activity to the area to deliver commercial targets, grow market share and maximise EBITDA potential. Collaborate with wider teams to deliver excellent customer service and product quality from order win through the entire customer journey, ensuring a seamless and high-quality customer experience. Maintain strong internal relationships and work with the Regional Project Manager to programme and manage delivery expectations with customers. Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary. Coach team members to win new business, grow existing customer accounts and maintain a strong pipeline with high conversion rates. Manage and develop Key accounts and close larger opportunities within this region supporting the commercial team to enter into contract with clients Identify and implement commercial improvements that increase efficiency, enhance competitiveness and elevate the customer experience. Ensure compliance with company policies, governance standards and all legal and regulatory requirements. Must have a background in B2B sales with a track record of delivering results - ESSENTAIL. Strong experience of people management and developing commercial teams - ESSENTAIL. Educated to degree level, or equivalent relevant commercial experience. Minimum GCSE (or equivalent), including maths and English. Experienced in selling and a confident negotiator with good influencing skills. Demonstrated the ability to manage a wide customer account base effectively. Demonstrated ability to identify and convert new business opportunities. Commercially aware, keeping up-to-date with competitor activities and market trends. Track record of delivering efficiency improvements. Proficient in using Microsoft Office including MS Excel, Word and PowerPoint. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. Contributory pension including life insurance benefit A range of dedicated health and wellbeing services Cycle to Work Scheme Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!) Learning & development opportunities and resources Opportunity for career progression A chance to give back to your community with an annual volunteering day

Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Customer Service Manager (Housing). A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and re

Customer Service Manager - Logistics (Entirely office based). Excellent customer service skills with a professional and empathetic approach. Customer & Technical Support.

What you'll be doing Lead and motivate the front-end team to deliver polite, prompt, and friendly service Be a visible, approachable leader for customers and colleagues Coach team members to build their skills and service confidence Oversee stock and cash control procedures, ensuring securit

Deliver a responsive and customer focused service in line with our customer and corporate strategies, acting as an advocate for customers and seeking to deliver a positive outcome in response to complaints, high profile issues and enquiries. The role of Regional Customer Service Manager will include

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. Lead and empower colleagues to always put the customer fir

To forge strong successful relationships with other services providers within site, creating a seamless partnership in providing premier security and customer service. Excellent interpersonal, communication and customer service skills. Deliver outstanding customer service to staff and visitors.

Morrisons is seeking a Customer Service Manager in the East Midlands who is passionate about delivering exceptional customer service. Responsibilities include empowering colleagues, responding to customer feedback, and fostering effective relationships with stakeholders.

Reporting to Ecommerce Operations Manager, you are responsible for leading the customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. At least 5 years��

Morrisons is hiring an Online Manager in Greater London to lead a high-performing team committed to outstanding customer service.

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

JLL is seeking a dedicated service manager in the United Kingdom to provide and manage services for a government client with various educational premises. This role involves monitoring service levels, producing performance reports, and supporting a small Customer Service team to ensure all tasks are

Part‑time Customer Services Manager (20+ hrs per week, Mon – Fri or selected days). Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Above all, you’ll be key to ensuring all our customers

A minimum of 5 years’ experience in customer service or support roles, with a minimum of 3 years in a managerial or leadership position. Proven track record in managing customer service teams, improving service delivery, and achieving key performance indicators (KPIs). Our client is a leading memb

Wisemay is looking for a Customer Service Team Manager to lead their Customer Support Team. This full-time, permanent position involves overseeing member support, ensuring an excellent member experience, and driving continuous improvement across customer service operations. The role requires proven

Deliver a responsive and customer‑focused service in line with our customer and corporate strategies, acting as an advocate for customers and seeking to deliver a positive outcome in response to complaints, high‑profile issues and enquiries. We are recruiting a 12‑month Regional Customer Servi

The successful candidate will oversee a team of 2 3 customer service staff and play a key role in ensuring customers receive an outstanding service from enquiry through to delivery. Customer Service Manager (E-commerce). Our client based in Nottingham is ci currently looking for an experienced and p

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

We are looking for a customer‑obsessed Senior Product Manager to fundamentally transform the Heavy & Bulky (H&B) customer experience worldwide. Product Manager, Amazon Customer Service. Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and

Duties & responsibilities: Monitor the operational service level to ensure contract SLA’s are achieved Produce performance report in the agreed format at the required times* Provide information to ensure timely and accurate submission and payment of financial applications and effective managem

Background strongly preferred in one or more of: service operations, customer service / contact center transformation, BPO and Global Business Services (GBS) / shared services, SG&A and corporate center optimization, customer experience and customer journeys, or support function (Finance / HR / IT /

We are looking for a Customer Service Team Manager. Have a complete and thorough understanding of the end-to-end customer service process. You will be responsible for managing and leading a team of 10-15 Customer Service advisors and promoting a learning and development environment.

Lead the Ovia and Unicrimp Customer Service function at a high level, supporting the Customer Service Operations Manager and Head of Customer Service in ensuring operational excellence, high-performing teams, and a consistently exceptional customer experience. Lead, motivate, and develop the Custome

England Rugby is seeking a Technology Support Manager to lead the Digital Technology team, focusing on customer service and IT support. This position oversees daily operations and manages a team, ensuring technology services run efficiently from matchdays to daily activities.

Wise May are looking for a Customer Service Team Manager to lead a Customer Support Team for a Membership organisation. Proven experience managing or supervising a Customer Service or Customer Support team. Customer Support Manager Duties:.

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Existing experience in managing in-house customer service team and outsou

European Operations Manager (Customer Service focus) – Electronics Manufacturer. Produce customer services operation reports on a weekly basis for different business hubs. Manage internal and external auditing, performing operational audits of service centres investigating technical aspects and in

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. Join us in shaping a successful service culture! #J-18808-Ljbffr. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operat

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. Advance the use of AI within customer ser

B&M Retail Limited is seeking a Customer Service Manager for their King William Street, Blackburn store. This permanent, full-time role will involve leading the checkout and cash office teams, ensuring high customer service standards, and promoting team development. The ideal candidate will have exp

The Community & Digital Customer Service Manager will play a key role in supporting the day-to‑day operation of our digital customer experience. Experience using customer service platforms, CRM systems or ticketing tools. You will manage customer interactions across our app, website, email and soc

The Customer Service Manager (CSM) will own operational delivery to a portfolio of sites within a Region, through Site Security Plans (SSPs) which recognise site‑specific nuances, service requirements, and vulnerabilities identified through the risk assessment process, resource planning, recruitme

Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The ideal candidate will have a customer-centric mindset, a basic understanding of ITIL practices, and the ability to build trust-based customer relationships. The

Part-time Customer Services Manager. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

Assistant Lounge Manager / Customer Services Manager. Customer Service Manager - Hospitality Airport Lounge. Have a contagious passion for food and customer service.

Lead the Ovia and Unicrimp Customer Service function at a high level, supporting the Customer Service Operations Manager and Head of Customer Service in ensuring operational excellence, high-performing teams, and a consistently exceptional customer experience. Motivate, coach, and support the Custom

IWG plc is seeking a Part-time Customer Services Manager for their North East centre. Responsibilities include managing challenges, upselling services, and giving tours to prospective customers. The ideal candidate has experience in customer service, a proven drive for results, and strong leadership

Hello Bio is seeking a proactive Customer Service Manager for their team in Avonmouth on a maternity cover basis. The successful candidate will be responsible for delivering first-class customer service and managing customer relations effectively.

As Customer Service Manager, you will lead and develop a team of schedulers and administrators, ensuring high‑quality service delivery, strong client relationships, and consistent performance against KPIs. Customer Service Manager – Finsbury Park. We are looking for an experienced and motivated

Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level. We're recruiting for a Customer Service Manager to lead th