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Din Tai Fung is an award-winning Taiwanese brand with over 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London—Covent Garden, Selfridges, Centre Point and Canary Wharf—offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK. Job Description As a Waiter/Waitress, Server at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating and unforgettable dining experience for our guests. Your main responsibilities will include: • Ensuring guests feel welcome and providing guidance through the menu, • Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction, • Handling guest payments and processing transactions accurately, • Assisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting Who You Are We’re looking for a Waiter/Waitress, Server who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have: • Experience in a Waiter/Waitress, Server or front-of-house role in a fast-paced restaurant or hospitality environment, • A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences, • The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting, • A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills, • Flexible availability to work full time, including weekends, evenings, and holidays, with shifts that may run as late 11:30PM Why Choose Din Tai Fung UK? At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group. What We Offer • Competitive Pay: £18.00 - £20.00 per hour including tronc (based on the last 3 months' average). We pay on a monthly basis, • Working Week: 5 days per week on a rota basis throughout Monday to Sunday; night shifts may run as late as 11:30 PM, • Contracted Hours: Full time for 40~48 hours per week, • Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf) Employee Benefits • 30% off dining at Din Tai Fung UK restaurants, • Dining gift voucher on your work anniversary, • Nutritious meals provided during your shifts, • Personalised development plans and clear career progression within a fast-growing restaurant group, • Paid Holidays: Start with 28 days per year, rising to 30 days with continued service, • Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family, • Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work How We’ll Support You At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress, Server in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personality to the team. Apply now for a Waiter/Waitress, Server job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.

Job Title: Product Manager Reporting to: Senior Product Manager Location: Paddington, London Who We Are The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights to leading US Brand Dave’s Hot Chicken. As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career. At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you! We’re looking for a Product Manager to help shape and deliver a next-generation digital platform for one of the UK’s leading restaurant groups. This is a brilliant opportunity to work on a greenfield, full-stack platform that powers customer and team experiences across well-loved brands. If you’re excited by building products at scale, solving real-world problems, and creating seamless dining experiences for millions, this role is for you. We believe our digital experience should be just as exceptional as everything else we serve. Our Vision We are building a flexible, scalable digital platform to power the future of dining across today’s channels and those yet to come. From Order and Pay at table to loyalty programmes like Zillionaires’ Club, we have already made strong progress. Customers value the convenience, control, and personalisation our products bring. But this is just the beginning. With an ambitious three-year roadmap, we are investing in creating industry-leading digital dining and loyalty experiences for both our customers and our teams. The Opportunity As Product Manager, you will play a key role in delivering this vision. You will work closely with engineering, design, and stakeholders to build, optimise, and scale our digital platform, ensuring it delivers measurable value to both customers and the business. This is a hands-on role where you will drive delivery across a modern product stack, shape the roadmap alongside the Senior Product Manager, and collaborate with UX to create intuitive, high-quality experiences. What You Will Be Doing • Own and prioritise the product backlog, • Lead sprint planning and agile ceremonies, • Drive delivery from concept through to launch, • Support and optimise live products using data and customer feedback, • Collaborate cross-functionally with engineering, design, and stakeholders, • Contribute to product strategy and roadmap development What You Will Bring We are looking for a well-rounded Product Manager who combines analytical thinking, strong communication, and a bias for action. You are naturally curious and enjoy solving complex problems, using data and insight to understand customer needs and identify opportunities to create value. You are comfortable operating in ambiguity and can bring clarity to complex situations, articulating ideas and decisions in a simple and compelling way. You build strong, trusted relationships across teams and with partners, enabling effective collaboration and delivery. You think commercially and understand how to balance customer needs with business outcomes, always focusing on delivering meaningful results rather than just outputs. At the same time, you are empathetic, able to understand the perspectives of customers, engineers, and stakeholders alike. You take ownership, use your initiative, and are motivated to get things done. You can zoom out to see the bigger picture and contribute to a clear product vision and strategy, while also being comfortable working closely with engineers and navigating technical discussions. We will be looking for you to show us that you share our Azzurri values - Do Better, Be Curious, Don’t Give up, Be Caring, and Be You. Find out more on What We Can Offer You: • Competitive salary, • Annual bonus (10%), • Employer pension contribution, • 25 days holiday plus bank holidays, • Income Protection & Life Assurance, • Access to WeCare wellbeing services and online GP for you and your family, • Cycle to Work scheme, • Interest free travel loan, • Eye care & flu vaccination vouchers, • 50% discount at ASK Italian, Coco di Mama, Dave’s Hot Chicken and Zizzi Where We Work Together: We have a great office designed by our own in-house creative team, located in Central London, just opposite the Edgware Road Circle line tube stop. As you might expect from a restaurant company, we have great, free espresso and some top-class baristas among our teams. A free Coco di Mama breakfast is provided every Tuesday and Thursday and free fruit is available all day every day. We regularly order in pizza, pasta and salads for lunch.

To underwrite and manage a profitable International General Liability book. Main duties • Support the Head of Intl GL in writing a profitable International General Liability book, • Take responsibility for part of the International General Liability class of business, • Support the production of a business plan for review and agreement by Divisional Head, • Input into the monthly and quarterly forecasting process for the International General Liability class, • Underwrite in accordance with underwriting authority and the business plan, • Seek out new business opportunities through liaison with brokers and clients, • Review of new and renewal risks including slip analyses, perform rating/benchmark analyses and undertake premium monitoring, • Liaise with brokers and develop good working relationships with broking and support teams, • Liaise with other business areas within Chaucer as required, including credit control, claims, internal risk review, actuarial etc., • Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting and the Int GL market in general, • Peer Review of risks as allocated under the peer review selection criteria and responsibility matrix as set out in the Underwriting Manual., • Responsibility for the accuracy and upkeep of written premium data on Charisma and other systems for all risks written within the area of responsibility, • Prepare reports and statistical information as required by senior management, • Assist in the continuous assessment of rating and benchmarking models, • Travel to visit existing and potential clients as required, • Ensure compliance with and maintenance of syndicate systems, • Compliance with Lloyd’s regulations and byelaws Regulatory Responsibilities Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers. Manage the relationships with Customers, Agents and Service Providers: • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction;, • Foster positive relationships with Customers and attain an understanding of their needs;, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies • Relevant class experience, • Managing Agency experience, • Excel and Word – Intermediate, • Mathematics, data and analytical skills, • Global Macro Economics, • Able to communicate with different levels and is adaptable, • Resilient and able to work in a pressured environment, • Works as part of a team Qualifications • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

Job summary To assist the Senior Class Underwriter of Specialist Lines in all aspects of underwriting, including business meetings, account ownership, new business, Coverholder engagement and general underwriting functions involved with writing an MGA/Coverholder book of business. Main duties • To assist the Senior Class Underwriter of Specialist Lines in underwriting new, renewal and mid-term alterations in accordance with the Syndicate Business Plan, Syndicate Underwriting Guidelines, Divisional Guidelines and Market Practice Guidelines., • Agreement of special acceptances and referrals to binding authorities, line slips and consortia in accordance with underwriting authority., • Specific account analysis including formulation of statistical analysis when required, • Assisting Senior Class Underwriter in preparation of quarterly Executive Report, • Liaising with Actuarial, Underwriting Support, Claims and other internal departments and representing the business line at meetings as required, • Preparation of formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance and regulatory standards, • Responsibility for the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility, • Build strong market peer group reputation., • Participation in and where appropriate, chairing of special projects as and when required in order to meet Chaucer’s long term objectives., • Reporting of issues to Senior Class Underwriter, • Client liaison for allocated risks and/or in absence of Senior Class Underwriter, • Travel to Coverholders/MGAs, producers and conferences when required, • Reporting to Divisional Head in absence of Senior Class Underwriter/Class Underwriter, • Ensure records are properly recorded and updated, including client files Regulatory responsibilities • Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers., • Manage the relationships with Customers, Agents and Service Providers., • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction., • Foster positive relationships with Customers and attain an understanding of their needs, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills & Competencies • Proven Insurance Industry Experience – Demonstrates a solid background in insurance operations and market practices., • Understanding of Actuarial Rating Processes – Familiar with the principles and methodologies underpinning actuarial pricing and risk assessment., • Knowledge of Binder and Coverholder/MGA Operations – Clear understanding of delegated authority frameworks and operational models within the Lloyd’s and company markets., • Broker and Client Engagement – Experienced in negotiating with brokers and maintaining effective client relationships to support business objectives, • Exceptional Communication Skills – Able to engage and collaborate effectively across all levels of the organisation., • Team-Oriented Approach – Works collaboratively to achieve shared goals and foster a supportive team environment., • Resilience Under Pressure – Maintains performance and focus in fast-paced or high-pressure situations., • Self-Motivation – Proactively takes initiative and demonstrates ownership of tasks and responsibilities., • Time Management – Capable of working to deadlines and managing priorities effectively., • Insurance Acumen – Demonstrates a solid understanding of core insurance principles and practices., • Learning Agility – Embraces a growth mindset, showing adaptability and a proactive approach to learning from new experiences and challenges. Education • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team. This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service. You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise. Role Overview As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America. You will be responsible for creating inspiring itineraries that exceed client expectations, turning enquiries into bookings and delivering a seamless customer journey. Key Responsibilities • Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events, • Design and cost bespoke holiday itineraries tailored to client needs and budgets, • Manage the full sales process from initial enquiry through to booking confirmation and travel completion, • Book flights, accommodation, excursions, and transport with global suppliers and partners, • Ensure accuracy of supplier confirmations and all booking details, • Take full ownership of bookings including documentation and after-sales care, • Deliver excellent customer service and achieve sales targets and KPIs, • Maintain and develop destination and product knowledge through training and research, • Participate in educational trips to North America to gain first-hand experience, • Collaborate with colleagues and support shared workload during busy periods, • Contribute to marketing and product development through feedback, trip reports, and content ideas Requirements Essential: • Experience in travel sales, ideally in tailor-made or group travel, • Strong knowledge and passion for North America (first-hand travel experience preferred), • Excellent written and verbal communication skills, • Strong customer service focus with the ability to build rapport quickly, • Target-driven and commercially aware, • Highly organised with strong attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Resilient, proactive, and solution-focused approach to sales, • Full rights to live and work in the UK (UK applicants only) Desirable: • Experience using travel booking systems or CRM platforms, • Previous experience working towards sales targets, • Additional destination knowledge of Latin America Package & Benefits • Competitive basic salary £30-34k depending on experience + sales related bonus, • 28 days annual leave (including bank holidays, increasing with service), • Hybrid working model (3 days office / 2 days home), • Standard working hours: Monday–Friday, 9:00am–5:30pm (1-hour lunch), • Occasional Saturdays work with time off in lieu, • Regular educational trips to North America How to Apply If you have a passion for North America, strong travel sales experience, and a desire to create unforgettable journeys for clients, please submit your CV and a short cover letter online outlining your suitability for the role.

Sales Manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents Sales management in travel is a must, salary around 40k plus 12k bonus plus some amazing benefits Sales managers duties -Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores -Conduct regular performance evaluations and coaching sessions -Provide immediate feedback and correction actions to address performance -Foster a positive and motivational team -Perform regular call listenings and provide feedback -Provide regular reports to senior management on team performance Sales managers skills required -Sales management/Team leader experience within the travel industry -Experience running a team within a call centre environment or retail shop -2nd European language would be great but not a must -Experience setting a help the team achieve targets, KPIs, call conversations etc -Happy working on a hybrid basis -Able to train for the first 2 weeks in their European head office -Ideally some cruise knowledge would be a major plus Additional information -Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family , 25 days holidays plus bank holidays If you are interested in this fantastic opportunity please apply online or send your cv to quoting DT60645

Pacific Basin is one of the world’s leading owners and operators of modern Handysize and Supramax dry bulk ships. We are listed in Hong Kong and operate globally with a fleet of over 270 ships trading worldwide. Our team comprises about 4,600 seafarers and over 400 shore staff in 14 key locations around the world. Job Title: Bulk Parcel & Project Manager Location: London Department: Chartering Reporting Line: Head of Supramax, Atlantic and Head of Atlantic Handysize & Head of Atlantic Chartering Role Summary As a member of the Chartering team, the Parcel Manager is responsible for driving commercial performance across the Company’s Handysize and Supramax fleets, with a particular focus on bulk parcel and project cargo activities originating in the Atlantic basin. The role involves active cargo origination, market trading, voyage optimisation and close collaboration with internal stakeholders to maximise fleet earnings while ensuring safe, compliant and efficient execution. Internal Stakeholders: Operations and Technical Team Responsibilities: • Develop and execute profitable chartering strategies for bulk parcel and project cargo shipments, ensuring safe and efficient cargo handling while maximising commercial returns on cargoes originating in the Atlantic basin., • Build, maintain and expand strong commercial relationships with parcel and project shippers, traders, freight forwarders and brokers to generate sustainable cargo flow and new business opportunities., • Actively originate and secure cargoes for the fleet and/or trade against market tonnage to deliver consistent margins; operating across Lines of Business (LOBs) as an overlay function to identify and execute value‑enhancing regional opportunities., • Maximise earnings across the owned and controlled fleet through disciplined voyage optimisation, cargo selection and market timing, including the strategic use of third‑party tonnage where appropriate., • Continuously analyse freight markets, cargo flows and supply‑demand dynamics to develop clear, insight‑driven trading and pricing strategies., • Work closely with Operations and Technical teams to ensure strong voyage execution, minimise operational and commercial risks, and deliver a consistently high level of service to customers., • Take full commercial and financial responsibility for fixtures, voyage performance and contracts, including negotiating robust and protective charter party terms., • Ensure full compliance with internal policies, contractual obligations and applicable maritime regulations., • Maintain timely, accurate and transparent reporting of commercial performance, risks, disputes and customer‑related matters., • Coordinate fleet positioning in close collaboration with regional teams to optimise utilisation, market coverage and exposure., • Support broader business development initiatives and represent the Company externally; overseas travel may be required. Skills Capabilities & Qualifications • Min 3 years’ experience within dry bulk parcel or project markets, primarily within Atlantic basin., • Familiarity with bulk parcel shippers, traders, charterers, and brokers., • Proven experience executing & understanding of bulk parcel cargo flows. Additionally, comprehensive knowledge of relative liquidity within bulk parcel markets., • Comfortable taking risk, alongside a creative and detailed orientated approach to building parcel shipments., • Deck cargo experience within windmill / blade sector that is also a desirable attribute. Attributes / Personality: • Excellent communication skills in English., • Experience with dry bulk shipping software such as IMOS and Shipfix. If you are selected, you will be continuously assessed not only on the basis of your performance, but also on the basis of your attitude and behavior. Cultural fit and adherence to Company values is of paramount importance. We are committed to fostering a diverse, equitable, and inclusive workplace where all colleagues feel valued and empowered to bring their authentic selves to work. Please apply with a full résumé, salary expectation and contact details to the Human Resources Department at . We only accept CVs in pdf format. (Application deadline: 19 May 2026) All applications will be treated in strict confidence and used solely for recruitment purposes.

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

Position Title: Buyer Recruitment Executive Market Group: Northstar Travel Group, EMEA and USA Reports To: Event Audience & Hosted Recruitment Director Works with: Recruitment team, Hosted Buyer Operations, Events, Marketing, Sales and Editorial Office Location: London / Hybrid About Northstar Northstar Travel Group is the leading business-to-business media company providing information and marketing solutions for the global travel industry. The company owns 14 media brands connecting 1.3M industry professionals through a comprehensive portfolio of digital, social, print and more than 100 events in 13 countries. Purpose The role is responsible for recruitment and engagement of senior-level buyers for Northstar Travel Group across its events / products: • Recruitment of buyers and hosted buyers to events, to target., • Underpin buyer relationship management by being able to effectively communicate the value of Northstar’s products – both editorial and events – to the audience., • For this role 75-100% of your time is spent on delegate recruitment calls. KEY RESPONSIBILITIES • Calling data provided to build buyer audiences for tradeshows and events., • Clear understanding of buyer needs and of the marketplace., • Application vetting, • Update and maintain current database by sourcing new leads, feeding back lead information changes and building data where needed., • Calling data for table sales and award entries, • Build an online community via social media, sourcing relevant contacts to add to the Northstar database., • Attend industry events to build a buyer network., • Work to achieve personal KPI’s and targets., • Liaise with sales and marketing departments to feedback industry news, • Perform other related duties as directed and/or required., • Assist hosted buyer and event teams in driving appointment numbers. KNOWLEDGE, BEHAVIORS AND SKILLS • Grasp the markets we service quickly: corporate travel, meetings and travel technology., • Fluent English communication, both verbal and written, • Exceptional telephone skills and strong communication skills (oral and written)., • A high degree of professionalism., • Attention to detail in all areas., • Ability to work under pressure., • Ability to manage multi-projects simultaneously - strong organizational, coordination, and time management skills., • Ability to work as part of a team., • Service awareness – Good telephone manner and customer service skill, • Computer experience with proficient knowledge of Microsoft Office software products (Word, Excel, PowerPoint, Outlook),, • Ability to quickly grasp the workings of CRM, accounting, and business delivery software applications., • Understanding of USP’s and competitor events, • Understand market trends and developments. RELATED EDUCATION AND WORK EXPERIENCE: • Aptitude and interest in delegate sales is a must., • Prior experience with delegate sales and administrative functions is strongly preferred. Please send your cover letter and your resume to . We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.

JOB PURPOSE: We are seeking a Senior Product Manager to own and evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define end-to-end AI propositions for clients in financial services and corporates, showcasing how AI and advanced analytics can drive business value over the medium to long term. A key aspect of the role is shaping our Microsoft-aligned propositions (e.g. leveraging Azure, Microsoft Copilot, etc.) to strengthen our co-sell partnership with Microsoft, initially strong in the UK and now expanding across DACH, North America and APAC. This is a high-impact position (no direct reports or P&L ownership) reporting to AD&D leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: • AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client needs in both financial services and corporate sectors. Ensure our offerings remain market-relevant, clearly differentiated, and tightly aligned to business outcomes for clients., • Customer Journey & Revenue Design: Define and own end‑to‑end customer journeys that create long‑term, recurring revenue for Acuity. Design compelling engagement models that move clients from strategy and use‑case envisioning through PoCs, MVPs and scaled product engineering, and into ongoing managed services where appropriate. Shape delivery journeys that intelligently leverage onshore, nearshore and offshore resources, balancing client outcomes, regulatory needs, speed to value and commercial sustainability. Ensure propositions clearly articulate how AI, data and digital initiatives evolve into durable platforms, products and services rather than one‑off engagements., • AI Narrative: Articulate a cohesive AI story for both financial services and corporate clients. Leverage our proprietary agentic AI platform (AgentFleet) (designed for regulated financial use-cases) alongside general AI tools (e.g. ChatGPT, Claude, Microsoft Copilot) and cloud AI platforms to create end-to-end narratives. Highlight how our I&A analysts and domain experts identify high-impact use cases, which our AD&D team then delivers through automation and AI “factory” rollout. Ensure this AI narrative clearly drives demand for data engineering, digital solutions, enterprise AI and cloud services across our business., • Microsoft Partnership Propositions: Lead the evolution of our Microsoft-aligned propositions for both corporates and financial institutions. Build service offerings that incorporate Microsoft’s AI and cloud technologies (Azure, Azure OpenAI, Databricks, Fabric, Dynamics 365, Microsoft 365 Copilot, etc.) in a way that addresses industry-specific challenges. Develop vertical propositions (e.g. AI-powered research platforms for banking, intelligent automation for asset managers) and horizontal tech solutions (e.g. cloud data platform accelerators, enterprise Copilot integration services). Ensure these offerings are “co-sell ready” with Microsoft – aligned to Microsoft solution areas and attractive for joint go-to-market. Work closely with our Microsoft Alliance leader based in the States and our Head of Microsoft Innovation Unit in the UK., • Sales Enablement & Alliance Support: Work closely with sales teams, account directors, alliance managers, and marketing to successfully take propositions to market. Enable our sales force to sell new offerings by providing training, playbooks, and direct deal support. In key client pursuits – especially those involving AI solutions or Microsoft technology – serve as a subject matter expert and advisor, helping shape proposals and messaging. Collaborate with the Microsoft alliance lead to drive co-sell activities, joint marketing campaigns, and ensure our Microsoft partnership delivers revenue growth in the UK and new regions (e.g. DACH, US, APAC)., • Market Insight & Continuous Improvement: Stay abreast of industry trends in AI, data and digital transformation across both financial services and other sectors. Gather feedback from clients, partners, and internal teams to continuously improve and adapt the portfolio. Monitor competitor offerings and adjust our propositions to maintain a competitive edge. Be a thought leader who can internally champion new ideas and externally represent our capabilities at industry forums or with clients., • Cross-Functional Collaboration: Operate effectively in a consulting and services-led organization, collaborating with practice leads, data scientists, engineers, and delivery teams to ensure our propositions are not just visionary but also deliverable and profitable. Balance innovation with practicality – define clear scope, delivery approach, and value metrics for each proposition. Work with Insight & Analytics (I&A) colleagues to integrate our research/analytics services with technology offerings, creating combined value propositions that competitors can’t easily replicate. REQUIRED EXPERIENCE AND SKILLSETS: • Product Management Expertise: Proven experience (8+ years) in product management or offering management within technology consulting, digital services, or enterprise software. You have a track record of developing and launching service offerings or products from concept to market success. Experience in AI/ML, data analytics, or digital transformation services is highly desirable., • Domain Exposure: Financial Services & Corporates: Experience serving both financial services and corporate clients is essential. You understand how to position solutions in regulated environments like banking or asset management, and you appreciate the broader enterprise needs of corporates across industries. This dual exposure enables you to tailor propositions and messaging to different contexts (e.g. addressing a bank’s data governance concerns vs. a corporate’s productivity goals)., • AI & Data Knowledge: Strong understanding of the AI landscape – including generative AI, analytics, data platforms, and related technologies. You don’t need to be a hands-on data scientist, but you should grasp AI use-case envisioning, data governance considerations, and the principles of deploying AI at enterprise scale (e.g. AI factory/centre of excellence approaches). Familiarity with popular AI tools & platforms (e.g. large language models, AI Foundry, AWS AI services) and trends in enterprise AI adoption is important., • Hyperscaler Ecosystem Experience (Microsoft advantageous): Experience working with or within a major cloud/hyperscaler ecosystem is preferred. Knowledge of Microsoft’s Azure & AI stack and partner programmes is a significant plus. Perhaps you have managed cloud-based solutions, worked on Azure data/AI projects, or collaborated in a Microsoft co-sell context. This will help you hit the ground running in shaping Azure/Copilot-related propositions and engaging credibly with Microsoft., • Strategic & Analytical Thinker: Demonstrated ability to think strategically about market needs and then translate that into concrete service offerings. Strong analytical skills to identify gaps in our portfolio, size market opportunities, and define value propositions with clear ROI. You are adept at researching competitors and market trends, and you use data/feedback to drive decision-making for product/service direction., • Excellent Communication & Influence: Outstanding written and verbal communication skills. Able to craft crisp value propositions and compelling narratives for both technical and executive audiences. Comfortable presenting to clients and senior internal stakeholders. You excel at cross-functional influence without authority – aligning teams from sales, marketing, delivery, and alliances around a common product vision., • Execution Focus in Services Environment: Proven ability to work in a matrixed, services-led organisation and get things done. You can coordinate initiatives that span multiple teams and ensure timely delivery of high-quality outputs (e.g. launching a new proposition playbook or running internal training). A self-starter with strong project management and organisational skills, capable of balancing strategic thinking with hands-on execution details., • Prior experience in consulting firm + MBA or relevant masters degree: Understanding the dynamics of consulting offerings, pricing, and delivery models will be an advantage backed by the academic experience from relevant training / education. POSITION & ORGANIZATION: This role is based in the UK (London or other hub, with flexibility) and carries a global remit – you will collaborate with colleagues and clients internationally. We are also open to exceptional candidates based in the USA. The Senior Product Manager – AD&D reports into the leadership of our AI, Data & Digital Services business. You will have no direct line management, but you will lead virtual teams and working groups for proposition development and go-to-market initiatives. Expect some travel to meet clients or partners (especially Microsoft) and to engage with our teams in key regions.

Wholesale Account Manager – Established Beer Brand – London - Up to £50,000 plus car allowance My client is a leading and well known beer brand with ties across the entire country. This brand has a strong history is brand development, product development and a strong promotional strategy. As the Wholesale Account Manager you will be directly responsible for managing Wholesale & RTM relationships across the UK - with a focus on regional wholesalers in London including Dayla, The Drinks Warehouse and large regional groups. This role will require you to manage relationships, source new business and grow the portfolio through negotiations and JBPs. This is a role which requires bags of personality and brand awareness, along with a love for all things beer. Company Benefits: • Competitive package, excellent bonus commission and car allowance, • Private healthcare, extended holiday leave, pension scheme, • Discounted products and additional company perks. Succession and PDP plan implemented. Wholesale Account Manager Key Responsibilities: • Manage and grow a portfolio of national and regional wholesale customers at a Regional level whilst onboarding new RTM businesses., • Lead and support commercial negotiations to unlock opportunities and maximise margin., • Build strong, long-term relationships with partners to deliver joint business plans., • Ensure brand visibility and execution excellence across wholesale networks., • Collaborate cross-functionally with marketing, demand planning and customer service teams to ensure smooth delivery and activation. The Ideal Wholesale Account Manager candidate: • Proven experience as a Wholesale Account Manager managing relationships with partners within the drinks industry., • Strong knowledge of RTM & Wholesale operators., • Excellent negotiation and communication skills., • Ability to build and maintain strong relationships with key stakeholders., • Strategic thinker with a proactive approach to identifying opportunities and solving problems., • Strong analytical skills with the ability to interpret sales data and market trends., • Self-motivated, results-driven, and able to work independently as well as part of a team., • Willingness to travel as required. If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Senior Data Analyst - London, 2 days a week in the office. About the business: At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling financial institutions, aircraft manufacturers, tech giants, airlines, airports, travel companies, and many more accelerate their own digital transformation. You can learn more about Cirium at the link below. About the team: Cirium’s Professional Data Services (PDS) team delivers custom analytical solutions directly to customers. Our global team combines deep data expertise, advanced analytics, and technical capability to deliver meaningful insights that drive customer value. About the job: As a PDS analyst you will have the unique opportunity to showcase your creativity by bringing bespoke solutions to market to solve those difficult problems our clients face. Sometimes an off-the-shelf product doesn’t provide the much-needed insights the industry needs. That’s where a pro service solution tailored to solve the exact challenges our clients face becomes invaluable. You will use your SQL and Tableau skills to combine elemental aviation data into compelling analytics. Unlike typical roles, this position will afford you a fresh challenge every day. Responsibilities: • Working with sales and presales, understand customer needs and translate those into delivery requirements and develop Statement of Work, including negotiation on fulfilment costs, • Based on scope of work deliver a statement of work, assign client cost and delivery timelines, balance workloads across the team and approve client proposals whilst supporting presales negotiations, • Deliver client solutions to contracted dates and within target cost/margin. Identify and mitigate commercial and delivery risks in a timely manner, • Monitor commercial pipeline to ensure all information is available and delivery resource is aligned, • Supporting the client from presales through to delivery and beyond, being the primary contact point for delivery and including assessment of customer satisfaction, • Regular reporting on delivery status and commercial performance, including revenue, margin and utilization, • Work directly with clients to scope work and manage delivery pipelines to exceed customer expectations. Requirements/Qualifications: • Experience in an organization providing data or analytics services, • Understanding of data concepts, including systems, models, and databases, • Possess current and extensive SQL coding skills, • Possess current and extensive Tableau workbook development skills, • Currently developing cloud-based solutions using Git, AWS S3 and Redshift, • Proven ability to solve complex customer problems, • Understanding of aviation data desired, • Have a technical curiosity in AI and help drive our AI initiative as we build the best-in-class aviation data platform Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

About Us: 12 Hours Location: Brent Cross, London Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Sales Account Manager. The successful candidate will have experience with Ground Support Equipment You will be working as part of a global team and have the opportunity work with top-tier clients across Europe. You’ll be managing Global key accounts and developing strategic sales initiatives for new customers. We’re looking for someone who has a passion for building lasting client relationships whilst driving business growth. As a Sales Account Manager, you will be the primary contact for clients, responsible for nurturing and expanding business relationships. Your role will involve regularly engaging with key decision-makers, visiting them in person when required to maintain and strengthen long-term partnerships. The role will involve a lot of travel so you must be comfortable with regular travel across the, Europe on a weekly basis and occasionally the US. Responsibilities & day to day duties As a Sales Account Manager, you will be responsible for: • Maintaining relationships and growing new business opportunities with customers, visiting face to face as and when required., • Build and maintain solid business relationships with key decision-makers within assigned accounts., • Develop tailored sales strategies for specific accounts to maximise business opportunities., • Create sales proposals and deliver product presentations to potential customers., • Prepare and submit tenders, ensuring accuracy in legal and financial negotiations., • Work with internal teams to ensure the highest customer service levels, • Attend and assist in preparing for industry trade shows and seminars. Skills & experience required. • Experienced in Account Management/Business Development with Ground Support Equipment within an airport environment., • Excellent relationship-building and networking skills, with a focus on long-term customer alliances., • Fluent in either Dutch or German, • Ability to prepare and negotiate tenders, legal terms, and financial conditions., • Ability to travel as needed to meet with customers and attend related events., • Full driving license must be comfortable with regular travel across Europe (on a weekly basis) and occasionally the US. Benefits package • Salary £70,000 DoE, • Bonus paid annually – circa £15,000, • Car allowance of £8,220, • 25 days holiday plus 8 bank holiday, • Pension up to 8% matched, • Life Assurance Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

We are seeking a polished and well presented Field Sales Executive to join our prestigious high-end luxury clothing brand. The ideal candidate will have a proven track record in sales, and the ability to build and maintain relationships with high-net-worth individuals (HNWIs). This role requires a sophisticated approach to selling, exceptional interpersonal skills, and the drive to exceed sales targets. Key Responsibilities: Sales Generation: • Proactively identify and engage potential high-net-worth clients (HNWIs) through various channels including cold calling, networking events, referrals, and targeted outreach., • Present and promote our luxury clothing collections to HNWIs, tailoring presentations to the client's unique style and preferences., • Meet and exceed monthly and quarterly sales targets by closing high-value sales. Client Relationship Management: • Build and maintain long-term relationships with HNWIs, providing personalised shopping experiences and exceptional customer service., • Conduct in-home or private client appointments, providing bespoke fashion advice and wardrobe consultations., • Follow up with clients post-purchase to ensure satisfaction and foster repeat business. Reporting and Administration: • Maintain accurate records of sales activities, client interactions, and pipeline updates using CRM software., • Provide regular sales reports and market feedback to the Sales Manager., • Ensure all sales processes and transactions comply with company policies and legal regulations. Qualifications: Experience: • Experience of new business development in any industry., • Proven track record of meeting and exceeding sales targets, particularly with HNWIs. Skills: • Exceptional communication and interpersonal skills with the ability to build rapport with discerning clients., • Strong negotiation and closing skills., • High level of personal presentation and a deep appreciation for luxury fashion., • Ability to work independently and manage a flexible schedule. Personal Attributes: • Sophisticated and professional demeanour., • High level of integrity and discretion in handling confidential information., • Strong sense of initiative and creativity in approach to sales., • Passion for luxury fashion and a keen eye for detail. Benefits: • Competitive base salary with attractive commission structure., • Opportunities for career advancement within a prestigious luxury brand., • Access to exclusive industry events and networking opportunities including travel to the US., • Comprehensive benefits package including health insurance, pension, and monthly sales prizes. If you are a driven sales professional with a passion for luxury fashion and a knack for building relationships with high-net-worth individuals, we would love to hear from you. Apply now to join our team and help us continue to deliver exceptional experiences to our esteemed clientele.

Customer Experience Lead MBM are working exclusively with a leading London-based transport company to appoint a Customer Experience Lead. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. The Role This is a director-level position, leading a team of 5, with significant visibility across the business. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Operating in a fast-paced, growing, and entrepreneurial environment, this role suits someone who thrives on autonomy, takes ownership, and enjoys building something impactful from the ground up. Key Responsibilities • Own and evolve the full customer journey across all touchpoints, • Develop and deliver a clear customer experience strategy aligned to business goals, • Generate, analyse, and leverage data (KPIs, NPS, insights) to drive decision-making, • Engage and influence stakeholders across the business to embed a customer-first approach, • Build strong cross-functional relationships with operations, marketing, IT, and commercial teams, • Lead and develop a high-performing customer service and customer experience team About You • Data-driven and insight-led, with a passion for using analytics to shape strategy, • Strong experience engaging stakeholders and influencing at all levels, • Proven ability to translate insights into clear, actionable plans, • Background in customer experience roles within transport, hospitality, or similar environments, • A senior manager or head of level candidate ready to step into a director-level role, • Comfortable working in a dynamic, evolving organisation with high levels of autonomy Additional Info • Newly created role as part of organisational transformation, • London-based with travel across sites, • Inclusive and collaborative culture If you’re looking for a role where you can take ownership, shape strategy, and make a real impact in a growing business, we’d love to hear from you.

Love to work at Lily’s Kitchen? Role: - Logistics Co-Ordinator The leader of your pack is: - Warehouse & Transport Manager Lily’s Headquarters: - Goodge Street, Fitzrovia Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability , you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Location: - This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. There will also be occasional travel to suppliers and customers, both in the UK and internationally. Your Lily’s Kitchen Promise – Pets, People & Planet:- Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - You will be a part of our Supply Chain team, through analytical detailing you will support overseeing operational projects and own administrative tasks for the Warehouse & Transport Manager, completing important day-to-day functions in our system. You will be the first point of contact for stock related queries, overseeing the stock accuracy across 3PL’s and our systems. In addition, you will be expected to develop logistics processes and reporting, with help and guidance, to improve efficiency and accuracy. How will I make a difference? You will: • Own the stock reconciliation process – using data to ensure our systemic alignment to our 3PL (that includes batch code formats, BBDs, stock pools etc.)., • Support our 3PLs with stock take processes., • Utilise Netsuite (our ERP system) for business reporting, including stock traceability, data errors and write-on/write-off controls., • Manage the Order to Cash purchases for Logistics, raising Purchase Orders, addressing and resolving invoicing issues., • Report and analyse KPI’s across our B2B and B2C businesses to support in constructive decision making., • Manage stock holding of packaging materials for our D2C business., • Manage stock pools to ensure stock is in the right location to service all elements of our business., • Supply analysis & reporting support ahead of key product launches to aid decision making., • Plan the B2C labour during promotional periods to ensure the best balance of cost and service level. Act as a key interface between distribution and customer service, finding the best balance of excellent service at the best costs., • Perform daily analytical reporting tasks for review to support the Warehouse & Transport Manager as required., • Build strong cross-functional relationships within the business, particularly Supply Chain, Quality, Finance and Direct to Consumer stakeholders and with our 3PL Partners., • Facilitate and run operational level review meetings with supplier operational teams to improve/ Capture processes and joint WOWs, • Ensure there is always transparency on our ethical policies and procedures with stakeholders. How will I be successful? • Experience in a Warehouse/Logistics role will be advantageous., • Attention to detail and solutions focused., • Ability to assess situations independently and make sensible decisions., • Demonstrate ownership and accountability for given responsibilities., • Comfortable working independently., • FMCG experience will be advantageous., • Comfortable interacting with all levels of the business and supporting multiple stakeholders., • Proficient in Microsoft Excel and comfortable with data analysis. (VLOOKUP’s, Pivot tables ,etc..), • Comfortable working in a fast-paced environment and adept at adjusting to the demands of a fast-growing business., • Continuous improvement focus., • Passion for personal development, and a drive to improve business processes and systems., • Passion for Lily’s Kitchen brand, product, and philosophy., • It goes without saying that you need to have a PFP (passion for pets). The Team Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. Our Values. We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. Our People. We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. Job Description As an Enterprise Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships.This role will be focussing on our UKI market. What you’ll do: • Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers., • Articulate Value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results., • Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships., • Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success., • Hunt & Prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent execution. Travel, as required, to connect in person, foster relationships, and represent Freshworks with purpose. Qualifications • Experience that counts: 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory., • Strategic mindset: Curiosity, collaboration adaptability: you’re open to learning and comfortable navigating change., • Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation., • Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs., • Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional Information These are some benefits you can expect from us in return • Private Medical Insurance, • Gym allowance of £30/month, • Learning and reading budget of up to £1,000 per year, • 25 days of annual Paid-Time-Off (PTO), • Company Funded Employee Assistance Program (EAP) for both you and your family, • Discounted Tax Support Services At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Company Description Charava® is a UK-founded brand dedicated to enhancing global well-being and promoting longevity. Through its range of pure and high-quality supplements, Charava® supports individuals striving to live healthier and longer lives. Focused on premium quality, the company is committed to providing products that contribute to overall wellness and sustainable health. Charava®'s mission is to empower individuals with resources to achieve their health goals. Role Description We are looking for a confident, health-literate brand representative to attend activation events on our behalf across London and occasionally further afield. You will manage the Charava stand, drive meaningful conversations with both consumers and practitioners, capture leads, and represent the brand with genuine expertise. This is not a promotions role. We need someone who understands the product and can hold their own in a room full of healthcare professionals and informed consumers alike. What you will be doing • Representing Charava at consumer festivals, longevity conferences, and practitioner summits, • Managing stand setup, product display, and stock on the day, • Engaging consumers and healthcare professionals with confidence and product knowledge, • Capturing leads, driving sampling, and supporting on-stand sales where applicable, • Delivering a brief post-event report covering footfall, conversations, and feedback What we are looking for • Genuine interest in health, longevity, or nutrition — not optional, • Experience in supplement, functional food, or wellness brand activation, • Comfortable in both consumer-facing and clinical/professional environments, • Self-sufficient on the day — you will often be the only Charava person present, • London-based with flexibility to travel (Cheshire in September), • A nutrition, health science, or related background is a genuine advantage Compensation Competitive day rate, discussed based on experience. Qualifications • Strong Interpersonal Skills and the ability to build and maintain positive relationships, • Proficiency in Brand Ambassadorship and promoting brand awareness, • Customer Service and Communication skills to engage effectively with diverse audiences, • Understanding of branding principles and ability to connect with the target audience, • Passion for health, wellness, and longevity, • Self-motivated with the ability to work independently in a remote environment, • Previous experience in brand representation, event coordination, or related roles is a plus, • Bachelor's degree in Marketing, Communications, or a related field is preferred but not required

Role: Director of Project Delivery Location: East London (hybrid 4 days a week on-site, site visits across London as required) Salary: Up to £90k Reporting to: Chief Operating Officer The Company A renowned and growing marine transport and infrastructure operator is entering a new phase of modernisation and growth, with major capital projects underway across vessels, piers, and customer-facing environments. With a small senior team driving a wide variety of operational, construction and fleet-related upgrades, the business is now strengthening its project capability to ensure high-quality delivery across its portfolio. This is an opportunity to join a lean, focused leadership group where your work has a visible, city-wide impact. The Role We’re looking for a Director of Project Delivery to oversee the planning, governance and execution of major operational and capital projects. You’ll manage a Project Manager and Project Executive, working closely with the COO and wider senior leadership team to ensure the portfolio progresses on time, on budget and to the highest safety and operational standards. Projects span vessel upgrades (including new electric craft), pier construction and redevelopment, marine works, and broader infrastructure improvements - requiring someone comfortable leading delivery in complex, multi-stakeholder environments. This role suits someone confident operating at senior level while still maintaining a hands-on approach to delivery, risk management and contractor oversight. Key Responsibilities • Lead governance and oversight of the full project portfolio, ensuring alignment with organisational strategy, • Translate strategic goals into clear delivery plans, milestones and project controls, • Prioritise projects based on value, risk, operational impact and resourcing, • Monitor delivery against timelines and budgets, taking early action to resolve risks and bottlenecks, • Act as the senior point of contact for contractors, suppliers and delivery partners, ensuring compliance and performance, • Direct and support internal project teams, providing clarity, leadership and accountability, • Maintain rigorous governance frameworks, approvals processes, and change controls, • Collaborate closely with Finance, Operations and external partners to ensure accurate forecasting and resource alignment, • Lead operational readiness planning for new vessels, assets or sites coming into service, • Drive continuous improvement by applying lessons learned and performance insights to future delivery Skills & Experience • Significant project or programme delivery experience, ideally in transport, marine, infrastructure or public-sector environments, • Strong track record delivering complex capital projects over £5m, • Experience coordinating internal teams and external contractors in multi-disciplinary environments, • Comfortable managing construction-led workstreams, vessel or marine-related upgrades, or customer-facing infrastructure projects, • Proficient in recognised project methodologies (e.g. PRINCE2, MSP, Agile), • Strong commercial judgement with experience in vendor management and contract oversight, • Confident operating with senior stakeholders and executive leadership, • Calm, structured and pragmatic under pressure, with strong problem-solving skills Behaviours & Approach • Clear communicator who builds trust across technical and non-technical teams, • Strategic thinker who can also move quickly when operational issues arise, • Highly organised with strong attention to detail, • Comfortable navigating ambiguity and bringing structure to evolving situations, • Collaborative, steady under pressure, and confident leading others Location: Based at Head Office in East London with occasional travel to project sites across the city Working: hybrid, but mostly on site, 4 days a week Salary: £90k (DOE) We are an equal opportunity employer. We value inclusivity and diversity, believing it creates a better working world. We love to see applicants from all different backgrounds and hire based on skills and potential, not solely focusing on prior experience. Qualified applicants will receive consideration for employment without regard to age, disability, gender perception or identity, marital status, pregnancy or maternity, race or ethnicity, religion or belief, sex, or sexual orientation. If you require any accessibility support, please let us know how we can improve your experience.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Field Sales Executive (Southwest England) Place of Work: Remote/Hybrid (Chelsea Harbour/Belgravia) with regular travel across Southwest England with a key focus area on the home counties (Surrey, Sussex, Hampshire, Berkshire) Contact Type: Fulltime, Permanent About Us We are a globally recognised leader in luxury fabrics, known for our exceptional quality, timeless elegance, and innovative design. Our brand is built on a foundation of craftsmanship, sustainability, and creativity. With a pioneering CEO named among the top 50 most influential people in British Luxury, de Le Cuona is on an ambitious growth trajectory. This is a unique opportunity to join a dynamic team at a pivotal time in our expansion. Summary of the Role: As a Field Sales Executive, your primary focus will be driving sales growth across your territory. You will be responsible for expanding our client base, increasing revenue from existing accounts, and delivering exceptional service that reflects the prestige of the de Le Cuona brand. Reporting to the Head of UK Sales, you will play a key role in executing our UK trade sales strategy and achieving ambitious commercial targets. Key Responsibilities: • Drive Sales Growth: Proactively manage and grow trade sales within your designated territory, consistently meeting and exceeding monthly and annual sales targets., • Client Acquisition & Retention: Identify, approach, and convert new business opportunities while nurturing long-term relationships with existing clients in the design and interiors sector., • Sales Pipeline Management: Build and maintain a robust pipeline using our CRM system, ensuring accurate tracking of leads, opportunities, and conversions., • Strategic Account Development: Schedule and conduct regular client visits, presentations, and product demonstrations to maximise account potential. Travel to clients is expected 4 days a week., • Market Intelligence: Monitor competitor activity, customer preferences, and market trends to inform sales strategy and identify new opportunities., • Sales Reporting: Deliver clear, insightful weekly sales reports and contribute to monthly sales meetings with actionable insights and performance updates., • Brand Representation: Uphold the de Le Cuona brand in all client interactions and third-party showrooms, ensuring a consistent, high-end customer experience. Requirements: • Proven track record in a sales-focused role within interior furnishings, preferably textiles, • Strong understanding of the interior design industry with established networks and proven ability to build and maintain trade relationships with a proven track record of success in sales, • Strong commercial acumen and a results-driven mindset, • Excellent communication and presentation skills with the ability to influence and close sales, • Highly organised, self-motivated, and able to manage a territory independently, • Confident using sales data and CRM tools to drive performance, • Team-oriented with a collaborative approach, • Full UK driving licence with own car essential, • Proficiency in MS Office Benefits: · Competitive Salary · Car allowance · Bonus Scheme · Private Healthcare · Health Cash Plan · Company Pension Scheme · Company contribution towards gym membership · Opportunities for career growth and development To apply please send CV with covering letter to

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us. For more information please contact:

An excellent opportunity for an experienced Fire Alarm & AOV Service Engineer to join a well-established company based in Little Dunmow. Job Type: Full-Time, Permanent. Salary: Competitive Salary of £45,000 Per Annum. Location: London & South East. About The Company: They are a family run business based in Little Dunmow, Essex. The company specialises in Electrical and Mechanical installations and maintenance for the most exacting of clients and situations. The company is owned by the two Directors that have 30+ years’ experience in contracting and have gained a sound reputation in the industry and amongst clients and all work comes via recommendation. The company was formed in 1998 and evolved in order to more clearly represent the works undertaken. Priva Partner, NIC EIC & Gas Safe registered. They are dedicated to ensuring safety and compliance in every environment they serve. As a leading provider of fire safety solutions, they pride themselves on their commitment to excellence and customer satisfaction. They are looking for a talented Fire Alarm & AOV Service Engineer to join their dynamic team. Key Responsibilities: • Conduct routine maintenance, inspections, and servicing of fire alarm systems and AOV (Automatic Opening Vents) installations., • Troubleshoot and resolve issues with fire alarm systems and AOVs, ensuring compliance with all relevant regulations and standards., • Perform installations, upgrades, and modifications on various fire safety systems., • Provide exceptional customer service and technical support to clients., • Keep detailed records of service activities and reports., • Collaborate with other team members to ensure projects are completed on time and to a high standard., • Relevant qualifications in electrical engineering, fire safety, or a related field., • Experience in servicing and maintaining fire alarm systems and AOVs., • Knowledge of relevant fire safety regulations and standards., • Strong problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Valid driver’s license and willingness to travel to various job sites., • Competitive salary., • Opportunities for professional development and training., • A supportive and collaborative work environment., • Company vehicle. The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Salary: 33,205 per annum Please Note: We are actively recruiting for our talent pool, if you are already in the talent pool for this location, your position will not be impacted. Are you passionate about delivering exceptional customer service? We're currently recruiting for dedicated and customer-focused individuals to join our front-line Customer Operations team. The Role As aCustomer Service Advisor,you will be responsible for ensuring a safe, efficient, and welcoming environment for all customers across our busy station or bus interchange. You will be responsible for providing clear communication and consistent support throughout each stage of the customer journey. You may be assigned to any of the following key areas: • Assisting customers buying tickets at our ticket offices, self-service ticket machines or via our app;, • Monitoring ticket gate barriers, checking tickets, and issuing penalty fares where appropriate., • Assisting customers on the platforms and overseeing the safe and timely dispatch of trains. Essential • Excellent communication skills, • Excellent organisational skills, • Customer Focused, • Be flexible in approach, • Ability to deal appropriately with difficult situations, • Ability to provide a consistent high-quality service to customers, • Ability to work alone and as part of a team Welsh Language Skills While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. EqualOpportunities We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels." Who we are Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling. Next steps See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our ___. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

About Us At CREATE Fertility and IVI UK, we support people through one of the most important and emotional journeys of their lives. As part of one of the world’s leading fertility groups, we combine world-class clinical expertise with genuinely compassionate care, helping thousands of patients across the UK access innovative fertility treatment tailored to them. Our clinics are known for pioneering Natural and Mild IVF approaches, offering safer and gentler treatment options alongside advanced fertility services including IVF, IUI, ICSI and fertility preservation. Above all, we believe exceptional patient care starts with exceptional people. The Opportunity We are looking for a highly personable, organised and emotionally intelligent Patient Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced, people-focused environment and takes pride in delivering outstanding customer experiences. You do not need fertility experience to apply. What matters most is your ability to build trust, communicate with empathy, manage multiple priorities and provide a high level of care and service throughout every interaction. You will play a key role in supporting new patients from their first enquiry through to treatment, becoming a trusted point of contact throughout their journey. This is a role for someone who genuinely enjoys helping people, while also being motivated by performance, accountability and delivering excellent outcomes. What You’ll Be Doing • Supporting patients throughout their treatment journey, from initial enquiry through to treatment completion, • Delivering a warm, professional and high-quality experience across every patient interaction, • Managing appointments, bookings and patient communications efficiently and accurately, • Acting as a key point of contact for patients, providing guidance, reassurance and support, • Working closely with clinical teams to ensure a seamless patient experience, • Proactively identifying and resolving issues to maintain exceptional service standards, • Managing multiple patient journeys simultaneously while maintaining attention to detail, • Working towards individual and team KPIs focused on patient experience, conversion and retention, • Ensuring all processes are compliant with HFEA regulations and internal protocols What We’re Looking For Essential Experience • Minimum 2 years’ experience in a customer-facing or service-driven role, • Experience working in a fast-paced environment where delivering exceptional service is essential, • Proven ability to manage difficult or sensitive conversations professionally and empathetically, • Strong organisational skills with the ability to multitask effectively, • Confident communication skills, both written and verbal, • Comfortable working towards targets, KPIs or performance measures We’d Particularly Love To Hear From People With Backgrounds In: • Private healthcare, • Hospitality or luxury service environments, • Airline or travel industries, • Membership or client services, • Retail leadership or premium customer experience roles, • Patient-facing healthcare support roles Personal Qualities • Warm, compassionate and emotionally intelligent, • Calm under pressure, • Highly organised and proactive, • Positive, resilient and solutions-focused, • Passionate about helping people during important life moments Why Join Us? • Work for one of the world’s leading fertility groups, • Be part of a genuinely meaningful patient journey, • Supportive and collaborative team culture, • Opportunity to develop within a growing healthcare organisation, • A role where empathy and high performance are equally valued

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a strong presence internationally and having secured a significant round of funding, they are exceptionally positioned for further growth. The Role You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. This is a hands-on role requiring a blend of clinical understanding and commercial adeptness to drive platform utilisation and ensure long-term account retention. Key Responsibilities • Drive clinical adoption and platform utilisation across diverse healthcare deployments., • Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades., • Conduct regular strategic account reviews to evaluate usage trends, service needs, and growth opportunities., • Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product usage., • Work closely with the commercial team to identify growth opportunities, manage renewals, and execute at-risk account recovery., • Maintain high-level commercial awareness to expand the company's footprint within the territory. What they are looking for • 3-5 years of experience in a customer-facing role within healthcare, MedTech, or a regulated clinical software environment., • An understanding of hospital clinical workflows, staff hierarchies, and the NHS (or equivalent public health systems)., • Proven ability to independently manage complex, multi-stakeholder accounts with a proactive approach to problem-solving., • Exceptional communication skills to navigate change management within clinical settings., • A valid driving license and the ability to travel to customer sites as required. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Looking after a team of 120 reservations/Customer service agents Sales management in travel is a must, salary around 40k plus 12k bonus plus some amazing benefits. Providing direct support to the sales team, arou.

Salary up to 26,000 per annum Commercial Executive Travel Salary up to 26,000 per annum Permanent Full Time - 35 hours per week Hybrid- Folkestone (3 days a week in the office) Were looking for an analytical, detail-driven Commercial Executive to join our Travel team. In this role, youll be responsible for supporting the accurate implementation of pricing, alongside promotional setup and inventory management across our travel products, ensuring everything we bring to market is commercially effective and customer-focused. This is a hands-on role with exposure to pricing, revenue management, and cross-functional collaboration, allowing you to build a broad commercial skillset. There is genuine scope for the role to grow and evolve, offering opportunities to develop your skills and experience over time. This position would suit someone analytical, confident working with data and Excel, takes ownership, and communicates effectively with internal teams and external customers. • Manage the setup and accuracy of promotional content, including pricing, messaging, and terms & conditions across all channels, • Collaborate with Marketing and Studio teams to deliver campaigns in line with agreed deadlines, • Own and communicate pricing information to internal and external stakeholders, • Monitor and manage inventory across hotels and flights, including capacity adjustments where needed, • Identify opportunities to optimise revenue, contributing to pricing and margin decisions, • Produce regular reports and insights on inventory and performance using internal systems Youll be comfortable working with detail, spotting trends, and maintaining accuracy, and bring a proactive, self-sufficient approach;able to work independently, take ownership, and communicate clearly with internal teams and external customers. • Strong attention to detail with the ability to manage large volumes of data accurately, • Excellent organisational skills with the ability to prioritise and meet deadlines, • Confident communicator with strong interpersonal skills, • Numerate and analytical, with good Excel skills and the ability to interpret trends and data, • Commercially aware, with a customer-focused mindset, • Experience in a travel or commercial environment is preferred, • Familiarity with reservation, content management, or revenue systems (e.g. Tigerbay, Taurus, or similar) is advantageous BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3463

25,000 - 26,000 Per Annum Transport Operations Assistant 6-month FTC Salary 25,000 - 26,000 FT 35 hours per week Shift Pattern Monday to Friday with occasional weekend/after-hours on-call duties * Full-time office-based We are looking for a motivated and organised Transport Operations Assistant to join our Transport Team. This is an exciting opportunity for an entry-level or graduate candidate looking to build a career within transport, logistics, and operations. You will play an important support role across our Planning, Delivery, and Support functions, helping to coordinate efficient and cost-effective transport journeys while delivering excellent customer service. This role offers exposure to all areas of transport operations and the wider travel and logistics industry, providing an excellent foundation for future career development. Working closely with planning, delivery, and support teams, you will communicate confidently with colleagues, customers, and third-party suppliers by phone and email to help ensure every journey runs smoothly. You will be joining a passionate and dedicated team that is committed to delivering excellent service while maintaining a supportive and collaborative environment. Basic Excel skills and confidence working with data would be beneficial, but a willingness to learn and develop new skills is more important. You will help support accurate planning, responsive decision-making, and the consistent delivery of an outstanding customer experience. • Maintain and administer master route planning data, ensuring all systems and databases are accurate and up to date to support effective journey delivery., • Support Transport Planners and the Team Leaderin producing cost-effective and efficient journey plans in line with business rules and service standards., • Manage operational changes and queries(including amendments, cancellations, and customer requirements), ensuring routing efficiency and driver compliance are maintained., • Monitor flights, traffic, and weather conditions, adapting transport plans in real time to accommodate last-minute changes and ensure smooth driver coordination., • Communicate effectively with customers, drivers, colleagues, and third-party suppliers, providing clear information on pick-ups, mobility, luggage, and journey arrangements., • Produce and maintain journey documentation and reporting, including customer pick-up times, overall mileages, and data required for internal budget tracking., • Handle inbound and outbound calls, resolving customer and supplier queries with a strong focus on delivering exceptional service., • Good working knowledge of Microsoft Office packages, particularly Excel, with confidence using data and a willingness to develop your skills further, • Strong administrative and organisational skills, with a high level of accuracy and attention to detail, • The ability to manage priorities effectively and work well under pressure in a busy operational environment, • Excellent written and verbal communication skills, including a confident and professional telephone manner, • A proactive and adaptable approach, with a willingness to learn and respond positively to change, • Geographical knowledge of the UK road network and postcode areas BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3468

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

85,000 to 110,000 (DOE) Senior Assistant Company Secretary Salary 85,000 to 110,000 depending on experience Permanent Hybrid Home & Folkestone / London Here at Saga, we have rare opportunity for a Senior Assistant Company Secretary. Youll be joining a high functioning Company Secretarial Team. Working as a Senior Assistant Company Secretary, you will support the Company Secretarial Team professionally and administratively, dealing with all levels across a diversified Group. Its truly an exciting and varied role, you will act as named Company Secretary for the Insurance and Saga Money business units, and act as secretary to the plc Audit and Risk Committee, ensuring that all matters relating to internal controls and risk throughout the Group are reported and escalated, as necessary. This is a pivotal role in Saga, you will hold responsibility for the regulated entities while also assisting our Group Company Secretary on other Group related matters and projects across our exciting and varied organisation. We need you to be credible and knowledgeable with supporting at c-suite level within heavily regulated environments. You will be able to commit to working collaboratively as a team, deliver high quality work and have a pragmatic and commercial approach. Working closely with the Board, you can certainly have a positive impact to the overall strategy at Saga. We work in a hybrid way at Saga both at home and in the office. Our main locations for this role would be Folkestone, Kent and Kings Cross, London. Role Responsibility As the appointed Company Secretary to our Insurance and Financial Services FCA regulated entities within the Saga Group. (Saga Insurance and Saga Money.) Your key areas of responsibilities will cover; Maintaining an effective working relationship with the Insurance and Personal finance entity Chairs and CEOs to ensure that governance supports delivery of the strategy. Drafting and controlling annual corporate calendars. Preparing agendas, governance reports, collating and circulating papers, and drafting minutes for boards and committees where appropriate. Working collaboratively with business areas to ensure supporting board and committee papers and actions are high quality, providing a check and challenge to initial drafts and ensuring that executive summaries are used effectively. Attending and minuting Board, Remuneration/Nomination Committee and Audit, Risk and Compliance Committee meetings (Insurance) and plc Audit and Risk Committee. Maintaining and updating governance documents, including Terms of Reference, delegated authority matrices, and division of responsibilities. Ensuring that the flow of reporting between subsidiaries and Saga plc is effective - with a focus on audit, risk and internal controls. Providing advice on current best corporate governance practice. Liaising with the Conduct Risk Team on regulatory matters (i.e. FCA) and ensuring that corporate governance processes and procedures adhere with regulatory rules and expectations. Carrying out Non-Executive and Executive Director inductions within insurance and Saga Money, and ongoing development/ evaluation. Group: Supporting during the AGM preparation and the production of the Annual Report and Accounts (with specific responsibility for the Audit and Risk Committee report). Assisting with project work, as required e.g. group strategic projects, due diligence requests, Group Policies, ad hoc requests. Acting as a trusted adviser to senior stakeholders, providing guidance on governance issues, statutory duties, and company policies. Drafting resolutions and associated documentation for all governance matters e.g. projects, transactions, change of name, director or secretary changes, etc. Statutory and Regulatory Compliance: Monitoring developments in company law, corporate governance, and regulatory requirements. Ensuring full compliance with statutory and regulatory obligations, including Disclosure Guidance and Transparency Rules, Market Abuse Regulation, Listing Rules, UK Corporate Governance Code and other relevant frameworks. Project and Change Support: Contributing to significant corporate projects such as mergers, acquisitions, restructures, and new business ventures. Obtaining approvals by relevant Group companies and ensuring Board directors understand their responsibilities and fulfil their duties. Carrying out due diligence and supporting transactional governance requirements, working closely with internal and external advisers. Working with cross-functional teams including Legal, Tax, Treasury, Legal and external advisers to deliver projects. The Ideal Candidate You will have previously line managed in a Company Secretary function and be keen to join an organisation that is on a journey of transition and growth. You will have already worked in a Plc and/or regulated business. You will also be able to demonstrate the following skills and capabilities; Ability to build and maintain strong relationships with directors, senior executive and control functions High-level organisational skills, with the highest standards of professionalism and integrity Excellent interpersonal and communication skills (written and verbal) plus minuting experience Attentive to detail with a pragmatic, commercial and collaborative approach Excellent project management skills ability to respond quickly to ad hoc queries and manage conflicting priorities Come from a legal background, ideally with a law or business degree CGI qualified Chartered Governance Qualifying Programme Good knowledge of UK Companies Act 2006, FCA Disclosure and Transparency Rules and other relevant legislation Excellent working knowledge in the use of the latest company secretarial software, including board portal and entity management software. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance 4,800 per annum, • Private medical insurance after 1 years service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3466

Salary 40,000 to 45,000 DOE Data Analyst- Saga Travel Salary 40,000 to 45,000 DOE FT- 35 hours per week Permanent Hybrid- Folkestone (3 days a week in the office) Saga Travel is looking for a Data Analyst to join our growing Data & Analytics team. Working closely with the Senior Data Analyst and partnering with stakeholders across Commercial, Finance and the wider business, youll help translate business questions into clear, reliable reporting and insights. This role is ideal for someone with experience developing and delivering management reports, using tools such as Power BI, who has a good understanding of SQL and a strong desire to continue learning and growing as an analyst. Youll be responsible for building reporting solutions end-to-end, from understanding stakeholder requirements through to delivering dashboards that support key business decisions. Saga Travel is uniquely positioned in the travel market, with rich and distinctive datasets centred around the over-50s demographic. This provides a rare opportunity to work with interesting data that you wouldnt typically encounter elsewhere. As part of a team we are building for the future, this role offers the chance to develop your technical skills, stakeholder management capability, and analytical impact as we continue modernising how data is used across the business. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Partner with stakeholders across Trading, Finance and the wider business to understand reporting needs, define KPIs, and translate business questions into effective analytics solutions., • Design, build and maintain a suite of clear, reliable dashboards and management reports using Power BI., • Use SQL and BI tools to conduct ad-hoc analysis that explains business performance and supports data-driven decision making., • Interpret trends and patterns in data, turning analysis into clear insights and recommendations that support trading performance and wider business outcomes., • Ensure the accuracy and quality of reporting by working closely with Data Engineering to identify and resolve data issues., • Communicate insights effectively to stakeholders, helping them understand not just what the numbers show, but why they matter and what actions to take., • Support the adoption of self-serve analytics by providing guidance and training to business users., • Experience working in a BI or Data Analyst role, delivering dashboards or reports that support business decision-making., • Experience building reports in Power BI or Tableau, with an understanding of data modelling and the ability to work with measures or calculations (e.g. DAX)., • Working knowledge of SQL for querying and exploring data., • Experience developing and delivering reporting solutions end-to-end, from gathering requirements through to sharing insights with stakeholders., • Strong stakeholder engagement and communication skills, with the ability to translate business questions into clear reporting and analysis., • A curious and proactive problem-solver who enjoys exploring data and identifying meaningful insights., • Good organisation and prioritisation skills, able to manage multiple requests and deadlines., • An interest in continuing to develop technical and analytical skills as part of a growing analytics team. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3467

MOBILE Fire Engineer - 3 Vacancies (North London x2, South-east London - Lewisham x1) Type: Permanent Salary: £40,630 per annum Realistic earnings: £45,000-£50,000+ per annum with overtime, travel time and call-out payments Overview We are seeking experienced Fire Service & Maintenance Engineers to join a growing, high‑performing team. These roles focus on planned preventative maintenance (PPM), repairs and compliance across life‑safety systems within residential and commercial environments. Each day offers a new setting, and engineers are trusted to represent the business professionally while delivering exceptional customer service.There are three positions available: * Two roles based in North London * One role based in South‑East London (Lewisham) These vacancies offer strong long‑term stability, excellent earning potential and clear opportunities for progression. Key Responsibilities Service, maintain, fault‑find and commission systems including: Fire alarms, automatic opening vents (AOVs), CCTV, access control, warden call systems and fire extinguishers Complete accurate engineer service reports Identify and report system deficiencies or deviations Maintain and report on emergency lighting and associated equipment Conduct regular van stock checks and liaise with technical and procurement teams Maintain a strong Health & Safety mindset, reporting risks prom...

Who We Are: This role is being hired into Cingularity a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. Please follow this link to understand more about Cingularity’s work: ___ IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London - Hanbury St, Spitalfields Shift Work Patterns, including weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: • Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools (e.g., Nimbra Vision, Zabbix, Grafana, Mult viewers and Transport-Stream Probes)., • Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage., • Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team., • Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery., • Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed., • Proactively identify and address potential issues before they impact service delivery., • Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact., • Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis., • Assist in the development and maintenance of incident management and disaster recovery plans., • Contribute to reviewing, refining, and documentation of TOC workflows, processes, and procedures., • Maintain accurate records of network configurations, service documentation, and incident logs., • Assist in the implementation of bespoke customer solutions, working alongside project management. This includes:, • Device configuration and testing., • Network and service documentation., • Installation and commissioning., • Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks., • Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers., • Contribute to evaluating new technologies, tools, and systems to improve TOC capabilities. You Have These: Essential: • Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge., • Strong knowledge of Broadcast environments and workflows., • Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers., • In-depth knowledge and experience of TCP/IP Stack, including switching, routing, and multicast., • Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Drive to build their knowledge and skills on existing and emerging technologies., • Self-motivated and organised individual., • Flexibility to work unsociable hours as required to cover sporting events. Advantageous: • Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous., • Experience with standard routing protocols such as OSPF and BGP., • Experience in video and audio encoding technologies and parameters., • Knowledge of fibre optical technologies with experience in deployments and troubleshooting., • Proficient in Windows and Linux operating systems. Added MacOS., • Experience with booking systems and/or automation systems., • A degree in engineering, telecommunications, or a related field., • Python scripting experience. Unusual Challenges • International travel will be required at least once a year to support our global team., • The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences., • Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern. Engineers do not work hours between 00:00 and 07:00. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our ___. For information regarding Terms of Use for this and other TKO websites, please review our ___

Company Description COMPLETE SHUTTER SERVICES LIMITED is a reputable security and investigations company based in Hellaby Industrial Estate, Rotherham, United Kingdom. Specializing in high-quality shutter solutions, the company is committed to providing reliable and efficient services to cater to diverse client needs. Known for its professionalism and expertise, COMPLETE SHUTTER SERVICES LIMITED has earned a strong reputation within the industry. The company is dedicated to delivering excellent customer service and maintaining a safe and secure environment for its clients. Role Description This is a full-time, on-site role as a Roller Shutter Engineer located in the London area, United Kingdom. The primary responsibilities of the role include installing, repairing, and maintaining roller shutter systems at various properties. The role involves performing site inspections, troubleshooting mechanical and electrical faults, ensuring compliance with health and safety standards, and providing excellent customer service. Maintaining accurate service records and ensuring timely completion of assigned work are also key aspects of the position. Qualifications • Experience in the installation, repair, and maintenance of roller shutter systems, • Strong mechanical and electrical troubleshooting skills, • Ability to read and interpret technical drawings and schematics, • Knowledge of health and safety regulations and their application to work environments, • Excellent communication and customer service abilities, • Ability to work independently, manage time effectively, and maintain accurate service records, • Previous experience in the security sector or a related field is advantageous, • Valid UK driving license and willingness to travel to different sites

FIELD SERVICE ENGINEER - PERMANENT POSITION We are currently recruiting for a hands-on Field Service Engineer to support the deployment, maintenance, and optimization of an advanced vision-based Real-Time Location System (RTLS) across customer sites throughout the UK logistics sector. This customer-facing role combines installation, commissioning, fault finding, and ongoing technical support for cutting-edge AI-powered camera systems designed to improve operational safety and productivity in industrial environments. As a Field Service Engineer, you will work directly on customer sites, carrying out equipment installation, system configuration, diagnostics, preventative maintenance, and troubleshooting activities. You will act as a key technical contact for customers, ensuring systems operate reliably while delivering a high standard of service and support. The role offers exposure to advanced technologies including computer vision, AI-driven tracking systems, industrial networking, and safety solutions. You will work closely with internal engineering, product, and commercial teams, providing valuable field feedback to support continuous product improvement. This is a varied and highly practical role involving regular UK travel, customer interaction, and opportunities for long-term technical development as the business continues to grow. Key Responsibilities: • Install, configure, test, and commission RTLS hardware and software systems at customer locations., • Carry out on-site fault finding, diagnostics, and repairs to ensure maximum system uptime., • Provide first-line and second-line technical support to customers both remotely and on-site., • Perform preventative maintenance, system health checks, and performance optimisation activities., • Support customer training and handovers following installation and commissioning., • Work closely with customers to resolve technical issues quickly and professionally., • Assist with system upgrades, software updates, and configuration changes., • Complete service reports, installation documentation, and technical records accurately., • Support technical demonstrations and occasional trade show or customer event activities., • Collaborate with engineering and product teams to escalate recurring issues and provide field feedback., • Ensure all work is completed in line with health & safety and site compliance requirements., • Travel regularly across the UK to support customer sites as required. Skills & Qualifications: • 2+ years of experience in a Field Service Engineer, Service Technician, Installation Engineer, or similar technical role., • Degree, HNC/HND, apprenticeship, or equivalent qualification in Engineering, Electronics, Electrical Engineering, Mechatronics, or a related discipline., • Strong hands-on electrical, electronic, or electro-mechanical troubleshooting skills., • Experience working with industrial systems, CCTV/camera systems, networking, automation, or related technologies would be advantageous., • Interest in technologies such as computer vision, AI systems, RF technologies, and industrial safety applications., • Ability to diagnose and resolve technical faults independently in customer-facing environments., • Strong organisational and time-management skills with the ability to manage multiple service activities., • Comfortable working independently and travelling regularly to customer sites., • Excellent communication and customer service skills., • Good working knowledge of IT systems and networking principles., • Experience with Linux and Python would be beneficial but not essential., • Full UK driving licence and willingness to travel extensively across the UK., • Fluent in English, both written and spoken. The Offer: • A permanent, full-time employment contract, • A salary & benefits package commensurate with experience Please send over your CV to or call me on +32 (0) 3 318 00 74. As always, we are open to recommendations, so please feel free to pass this on to other suitable candidates.

Fundment is a scaling wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. We are looking to hire a Application Support Engineer to join out outstanding engineering team. Purpose of Role As an Application Support Engineer at Fundment, you will be responsible for maintaining the stability and reliability of our platform in production. You will act as the first line of response for live issues, working to diagnose problems, stabilise systems, and keep the business operating while longer-term fixes are developed. This role requires strong problem-solving ability, sound technical judgement, the confidence to investigate issues across the stack and provide business continuity. You will work closely with the Application Support Lead, engineering teams, and operational stakeholders to resolve incidents, improve system behaviour, and reduce recurring issues over time. Key Responsibilities • Develop a strong understanding of Fundment platform, including core business workflows such as trading, cash movements (internal and external), and daily processing, as well as relevant regulatory processes such as pension management and trade reporting., • Monitor production systems and scheduled jobs, including mission-critical start and end of day processes, identifying and responding to failures quickly., • Diagnose and resolve production issues by analysing logs, data and system behaviour, applying safe mitigations to restore service where possible., • Take ownership of stabilising live issues, prioritising actions that minimise business impact and keep operations running., • Triage incidents based on urgency and business impact, ensuring critical issues are escalated promptly with clear context., • Investigate issues using SQL, logs, and system tooling to trace failures, validate system state, and identify root causes., • Work closely with engineering teams to reproduce issues, provide detailed context, and validate fixes, ensuring durable solutions are implemented., • Support production releases by validating readiness, monitoring behaviour post-deployment, and identifying issues early., • Maintain clear documentation of incidents, known issues, and troubleshooting approaches to improve team effectiveness., • Contribute to improving monitoring, alerting, and operational processes to reduce incident frequency and improve response times. Essential Experience • 8+ years in application support, production support, or a technical operations role supporting live systems., • Experience working with business-critical applications where uptime, correctness, and timeliness matter., • Strong problem-solving ability, with a track record of diagnosing and resolving production issues under pressure., • Comfortable working across technical and non-technical teams, communicating clearly during incidents., • Experience in financial services or regulated environments preferred. Technical Capability • Confident working with SQL to investigate data issues and validate system behaviour., • Experience using GCP log explorer and monitoring tools to diagnose production issues (e.g. GCP Logging, Datadog)., • Familiarity with cloud-based systems and distributed applications., • Ability to trace issues across services, understand failure modes, and reason about system state., • Scripting ability (e.g. Python) to automate repetitive tasks or support investigations., • Working knowledge of APIs, basic networking concepts, and web applications., • Familiarity with Docker, Kubernetes, and modern deployment environments is beneficial. Why join us? Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. Make an impact and challenge yourself to continually improve, raise standards and see how your work contributes to our future goals. We support our team with the flexibility to work on a hybrid basis, 3 days a week in our beautiful London office. • Full time permanent position, • 28 days annual leave plus bank holidays, • Enhanced maternity/paternity/adoption leave, • 6% employer contribution, • Bupa Private health insurance, • Medicare Cash Plan, • International travel insurance, • Life Assurance We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia. Fundment Values • Collaborative, • Innovative, • Supportive, • Flexible, • Trustworthy

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us. For more information please contact:

Senior Cloud Engineer - Full time Role - Up to £65,000 Overview An established and fast-growing technology services provider is seeking a Senior Cloud Engineer to deliver cloud and network solutions across a diverse client base. This role involves a mix of project delivery, technical escalation, and client-facing support, requiring strong technical expertise alongside excellent communication and organisational skills. Key Responsibilities • Deliver and implement cloud and network projects (including Microsoft 365, Azure, SharePoint, and Intune), • Act as a senior escalation point for complex 3rd line technical issues across infrastructure, servers, and networking, • Provide support services to both contracted and non-contracted clients, ensuring SLA compliance, • Assist with pre-sales activities, including technical design, surveys, and solution recommendations, • Collaborate with internal teams and stakeholders to ensure smooth project delivery, • Recommend and contribute to improvements in technical processes and service delivery, • Support and mentor junior engineers where required, • Participate in out-of-hours support on a rota basis (optional) Requirements • 3–5 years’ experience delivering cloud and infrastructure projects, • Strong knowledge of Microsoft 365, Azure, SharePoint Online, and Intune, • Solid understanding of networking, servers, virtualisation, storage, and security, • Experience troubleshooting complex infrastructure and desktop issues, • Ability to manage multiple priorities and meet service deadlines, • Strong communication and customer service skills, • Ability to work independently and as part of a team Qualifications (any of the following or equivalent) • Degree or diploma in IT / Computer Science, • CompTIA Network+, • Microsoft certifications (e.g. MCP, MCSE, Azure Administrator), • Cisco CCNA, • VMware Certified Professional (VCP) Benefits • 24–30 days holiday + bank holidays, • Private healthcare & death in service cover, • Pension scheme, • Mileage reimbursement for business travel, • £500 home working allowance, • Ongoing training and development opportunities

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

Company Description Coffee Tech UK is committed to raising the standard in coffee equipment service and sales across the UK. Our team of certified barista-technicians provides expert solutions trusted by leading brands nationwide. Based in Bristol and London, we offer reliable services to clients in a variety of regions. Our mission is to deliver exceptional results, ensuring customer satisfaction and the highest quality standards in the coffee industry. Role Description This is a full-time, on-site role based in London for a Field Technician. The Field Technician will be responsible for installing, maintaining, and repairing coffee equipment at client sites. Day-to-day tasks include troubleshooting technical issues, performing scheduled maintenance, and providing technical support and guidance to clients. The technician will ensure that coffee machines are running at optimal performance to meet client expectations. Qualifications • Technical skills in equipment installation, maintenance, and repair, • Strong troubleshooting and problem-solving abilities, • Excellent customer service and communication skills, • Ability to work independently and manage time effectively, • Knowledge of coffee brewing equipment and processes is a plus, • A valid driver’s license and willingness to travel to client sites, • Previous experience in a technician or technical support role is preferred, • Overtime/time in lieu, • Take home vehicle, • Competitive Salary

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

Field Service Engineer - Installation & Maintenance Technician Field based | North, Midlands & South UK | Smart Parcel Lockers We’re supporting a fast‑growing business rolling out a nationwide network of smart parcel lockers across the UK. As installations accelerate, they are looking to hire field‑based technicians to take ownership of on‑site site surveys, installations, commissioning, maintenance, and ongoing support of live locker units across the North, Midlands, and South. This is a hands‑on field role for someone who enjoys working with physical, connected hardware in real‑world environments. The role You’ll be responsible for installing delivered locker units on site, commissioning them into service, maintaining live equipment, and resolving faults in the field. The lockers are battery and solar powered, modular, and connected via IoT technology. This role is fully field based and does not involve building units from scratch. What you’ll be doing • Install parcel locker units at customer sites, • Conduct pre-installation site surveys to confirm location suitability, access, and ground conditions, • Position, secure, and commission lockers so they are live and operational, • Carry out system checks, functional testing, and go‑live sign‑off, • Diagnose and repair mechanical, electrical, or connectivity faults on site, • Perform preventative maintenance and routine inspections on live lockers, • Support firmware or product updates in the field, • Respond to escalated faults or repeat issues, • Work alongside subcontractors or delivery partners during larger regional rollouts, • Accurately document installations, maintenance activity, and fixes, • Represent the business professionally on retail, landlord, and public‑facing sites What we’re looking for • Experience in field service, installation, or maintenance roles involving physical and connected equipment, • Strong practical and mechanical aptitude with a logical fault‑finding approach, • Comfortable working independently in a field‑based role, • Confident working with low‑voltage, battery‑powered, or IoT‑enabled systems, • Full UK driving licence and willingness to travel within your region Experience with the following is desirable • ATM field engineering, • Vending machines or kiosks, • E‑bike or e‑scooter rental fleets, • Smart lockers, access control, CCTV, parking systems, or EV charging equipment Electrical qualifications are not essential. The lockers are battery and solar powered, operating on low‑voltage systems. Training will be provided on the specific product. What’s provided • Company van or mileage reimbursement, • All tools and equipment required to carry out the role, • Full product training Why join • Be part of a rapidly scaling UK infrastructure rollout, • Varied, hands‑on field work rather than desk‑based maintenance, • Opportunity to grow with the product and influence how it evolves in the field Locations: North Midlands South East (If you are unable to cover these locations please do not apply) You will be based from home but travelling daily to various sites across your region. Process: Apply via LinkedIn If your application accurately matches the criteria of this role we will be in touch to arrange 1st stage recruiter interview. 2 stage video interview with hiring team

Role: EV charging Installation Engineer Location: Nationwide, Remote with Travel and overnight stays The company: One of the UK's largest independent EV charging employer, a rapidly growing business installing and operating charging solutions across commercial and residential sites nationwide. They work across 11 different charger brands, hold an exclusive manufacturer agreement, and compete on quality and service rather than price. The Role: As a Field Service Engineer you'll be installing EV charging equipment across your region. You'll be the face of the business on site, so technical skill and good customer service matter equally here. This is not just an electrician role. Role requirements: Essential: • 18th Edition certification, • Level 3 NVQ (Electrical), • Experience as a qualified electrician, • Strong customer service skills alongside technical ability, • Comfortable with regional travel and occasional overnight stays What You'll Get • Salary £41,000-£45,000 Depending on experience and location, • Company van, tools, workwear and fuel card provided, • Overtime paid at single time, time and a half, and double time depending on hours, • Travel typically within 1 to 1.5 hours daily Locations Actively hiring in Scotland, London and the South East. If this role is of interest please apply directly or reach out to