Customer success jobs in Barnsley - Page 2Create job alerts

Previous experience within a Customer Success or similar role. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers.

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. Skills Required: Previous experience within a Customer Success or similar role. Own the full onboarding and offboar

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Knowledge of custo

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation. ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

We are working with a growing organisation operating within a regulated services environment, seeking a motivated and detail-oriented individual to join their Customer & Data Operations team. This is a varied role that combines customer interaction, data analysis and operational support, making it i

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. Lead and manage the customer success function, establishing scalable strategies, KPIs, and team go

Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be treated as Managed Services supporting Customer Success. The customer success manager will work closely with Account Managers helping them to deliver planned

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

The ideal candidate will have 3–5+ years in Customer Success or Account Management, with strong communication skills and a deep understanding of customer needs. A global software leader is seeking a Customer Success Account Manager to manage key customer relationships, ensuring effective use of th

You will manage customer inquiries, collaborate with internal teams, and ensure a positive customer experience. A global leader in computer-based testing is looking for a Customer Relations Program Coordinator in Greater London.

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You’ll lead the build out of our Scaled Customer Success strategies, processes and systems, ensuring that our SMB customers are able to extract the maximum value from Nory without the need for 1:1 management. Y

You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with peo

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

A global HR platform in Greater London is seeking a Customer Success Manager to enhance customer engagement and adoption among small-to-medium businesses. The role involves leveraging technology for scalable customer support and community initiatives, managing a large portfolio of clients, and facil

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Proven experience leading and scaling a Customer Success team. Customer Success Strategy & Leadership.

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to en

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

Design and execute a comprehensive customer engagement strategy that drives satisfaction, value realisation, and long‑term success. This key role is part of the Customer Success team, reporting to the. You have a track record for Software as a Service (SaaS) account management and maintaining high

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. Client Success, Account Management, Compliance Technology, or related roles.

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Enterprise Customer Success Manager.

A financial intelligence company is seeking a Customer Success Manager to nurture relationships with Mid-Market customers. Ideal candidates should have 2-4 years of experience in a similar role, strong relationship management skills, and a passion for delivering positive customer outcomes.

Work with Customer Success to close the loop on customer feedback and ensure seamless transitions across the customer lifecycle. The Senior Director of Global Customer Support is accountable for leading the end-to-end customer support organization, ensuring exceptional service delivery across all cu

Meet the Customer Success team. The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. Regional Vice President, Customer Success (EMEA & APJ).

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We're looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1-2 years dependin

A B2B SaaS company is seeking a Customer Success Manager to guide customers through onboarding and renewals. Ideal applicants will have experience in Account Management or Customer Success, excellent communication skills, and a customer-first mindset. The successful candidate will be responsible for

You'll have genuine autonomy to build this function your way, with the backing of a leadership team committed to customer success. As we scale our innovative SaaS platform, we're building a world-class Customer Success function from the ground up—and we need an exceptional leader to make it happen

Ideally 3+ years experience in Customer Success, Account Management, or a customer‑facing SaaS role. Owning the success of Happl’s customers, ensuring they successfully launch, adopt, and scale modern employee benefits globally. Comfortable using modern tools (CRM, customer success platforms, an

An innovative climate technology company is seeking a Customer Success Manager to join their London team. In this role, you will manage customer relationships, ensuring satisfaction and successful usage of their SaaS platform focused on climate impact. The ideal candidate will have a strong backgrou

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

A leading customer-focused organization in the East Midlands is seeking a Customer Success Manager to ensure outstanding support for clients. The role involves leading a customer service team, managing inquiries, and maintaining CRM systems. The ideal candidate is proactive, has strong communication

A leading cybersecurity solutions company in Greater London seeks a Customer Success Manager to drive value for strategic customers and ensure their satisfaction. This role requires a minimum of 4 years in a customer-facing role and a proven track record with enterprise clients.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. Ensure that a implementation plan is in place for each new customer and take responsibility for a successful onboarding process, working with the various stakeholders, e

Data‑Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Cross‑functional Collaboration: Work closely with the Customer Solutions Architect and Supp

The smooth running of our subscriptions is integral to our customers’ success and the success of Connectr. Own and manage a portfolio of customers (20‑30), ensuring successful onboarding, adoption, and long‑term value from our talent pooling and pre‑boarding platforms. B2B SaaS Customer Succ

The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. This role operates as a trusted advisor

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

As the Customer Success Manager, you will guide customers from on-boarding through renewal and expansion. The successful Customer Success Manager applicant will have:. Experience in Account Management or Customer Success (B2B SaaS or complex services preferred).

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. The role involves building customer relationships and ensuring product adoption.

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers�