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You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A leading procurement platform provider in Greater London is seeking a Sr.Solutions Consultant to lead onboarding for new clients and manage their implementation processes.The ideal candidate will have 3 to 6 years of experience with finance or procurement systems such as Coupa or SAP S/4HANA, along

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Cultivate and maintain stakeholder relationships w

This role requires a proven background in customer success, strong leadership, and the ability to analyse customer data effectively. A financial services company based in London is seeking a Head of Customer Success to manage global teams and ensure exceptional client support.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

The role involves being the first point of contact for customer enquiries, managing a portfolio of customers, preparing quotations, processing orders, and providing technical support. The successful candidate should possess excellent communication skills, a positive attitude, and experience with sal

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

A dynamic foodservice company is seeking a Customer Success Manager to ensure customer satisfaction and help build their market-leading presence in the UK. Responsibilities include leading customer onboarding, managing relationships, and providing feedback to improve the platform.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Customer Success Professionals (CSMs). As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment.

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experience in a high‑growth startup or scaling Customer Success function. Build and

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Customer Success, Sales Engineer, Account Management, or similar role. Work closely with the customer to create, de

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customer

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention. Ideal for those with a strong customer success background and soft skills.

Director, Customer Success - EMEA. Senior Manager, Customer Success - EMEA. The Customer team is critical to our success, partnering closely with Sales and Marketing to align business goals.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success cat

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Responsibilities include monitoring customer health and ident

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. London, England – reports to Director of Delivery of Customer Success. SaaS customer success, working with Fortune 100 companies and their executives.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

You will act as a trusted advisor to our customers, ensuring they realise maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer nee

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill

Miro is growing its Customer Success organization, and we are looking for empathetic, customer‑centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams ar

Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Understan

Develop Strategic Success Plans:. Use analytics to monitor client health, track success metrics, and identify risks and opportunities. Provide regular updates on client success performance, insights, and strategic recommendations to leadership.