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Experience in Customer Success, Account Management, or Client Services within SaaS, fintech, or financial services. Customer Success Manager - EMEA. Customer Success, Account Management, Capital Markets, Trading, Compliance, SaaS, Client Engagement, Retention,.

This is a hands-on role where you'll shape the Customer Success function from the ground up. Customer Success Manager | £60,000 + Benefits | London (Hybrid). Customer Success Manager | £60,000 + Benefits | London (Hybrid).

You'll bridge the gap between technical delivery and customer success, ensuring every implementation is tailored, smooth, and sets clients up for long-term success. Implementation Consultant - Up to £75k - Hybrid (London + customer sites)As an Implementation Consultant , you'll take the lead on o...

Job Title: Customer Success Account Manager (Must be French speaking) Job Description The Customer Success Manager is an individual contributor role within our Global Customer Success organisation. Essential Skills Experience and/or excellent understanding of Customer Success and/or Account/Re

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Identify and pursue opportunities for customer expansion through upselling and cross-selling, maximizing customer lifetime value. Being able to use these tools ...

As a Customer Success Manager you will manage the client relationship throughout the customer life cycle. Are you known as an inspirational person? Are you driven to make your customers wildly successful? Is working with industry leaders something that excites you? If you answer Yes to all those ...

They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, a...

Your skills and experiences might also include: - 10+ years of customer-facing experience working for a b2b or b2c software company or consultancy (perhaps in the ERP space and with manufacturing customers) in Professional Services, Customer Success Management or Support - Experience expanding SM...

We’re looking for a versatile and driven Customer Success professional with a passion for building strong client relationships and ensuring the best customer experience. We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adopt...

As a Portfolio Customer Success Manager, you will help create a new approach to Customer Success at scale!. The Portfolio Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. Work with a variety of customers du...

Regularly report on customer success metrics to business leadership, highlighting trends and recommending actions to improve customer satisfaction and retention. Gather and track key performance indicators (KPIs) such as customer satisfaction scores, retention rates and engagement metrics, as wel...

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account team (Sales, Partners, Solution Engineers) to dev...

Having achieved enormous success through Founder-led sales and a recent Founding AE hire - it’s now time to bring in an experienced Customer Success Manager to help look after their customers and key accounts!. Remote Customer Success Manager. At least 4 years’ experience as a Customer Success M

The Customer Success team at Dataiku is focused on accelerating adoption and business outcomes by guiding customers on their fastest path to value with Dataiku. By leveraging deeply consultative skills and strong product knowledge, Customer Success Managers align with customers throughout their j...

An innovative and fast-growing SaaS provider in the financial technology space is looking for a Customer Success Manager to drive service excellence during an exciting phase of growth.

A long established and highly successful software business servicing the global oil and gas and energy industry is looking to hire a Customer Success Manager to support their business. You'll need to have excellent communication skills and have worked in a customer success role previously. You wi...

We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving process...

The Customer Success Manager is responsible for the product and partnership success of the LogicMonitor customer. Experience in developing all-inclusive success plans to help drive LM alignment with customer's overall business objectives. Grow and expand the long-term growth pipeline within your ...

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their...

Successful candidates will be very good listeners, have strong communication and social skills to enable communication with our diverse range of patients, have attention to detail, the ability to problem solve and learn quickly and remain calm, friendly and empathetic in all circumstances. Experi...

Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology-driven environment? If so, we invite you ...

UK Hybrid ( 2 days office based Mid-market Account Executive for leading SaaS learning platform Software vendor.Strong Sales DNA - Intellegence, character, experience.Exceptional pipeline generation and new business experience.Proven track record in quota performance.Ability to operate in an ambi...

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Sit product demos and use exploratory, consultative techniques to understand customer pain points and oppo

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. Experience providing strong customer success experiences with customers. The Growth Customer Success team is re...

As the Head of Customer Success, your role will be to manage the post-go-live customer relationship with the teams in the region/Country. Our aim is to maximise customer adoption of our products, execute best practice in product usage, propose cross-sell, upsell, and manage the recurring revenue ...

As a Customer Success Manager at Climate X, you'll own the post-sales relationship with some of the world's leading financial institutions, acting as the trusted advisor and primary point of contact throughout their lifecycle with us. We're seeking someone with direct experience working within a ...

Customer Success Manager ( French speaking).

Work closely with Customer Success, Product, and Support teams to ensure a seamless customer experience, resolving challenges that may impact retention. As a Growth CSM, you will be a key player in our global Customer Success team, responsible for driving customer retention and ensuring timely re...

If so, this Customer Success Manager role could be perfect for you!. As a Customer Success Manager, you’ll play a vital role in ensuring clients get the most from the services they use. Maximising Customer Success – Guide clients through onboarding and support their long-term engagement with the

ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service/support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and opportuni...

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. Your goal is to deliver technical expertise and excellent custo

Contributing to optimising existing team processes and actively enhancing all Customer Success initiatives. Maintaining a detailed understanding of products and services, assisting customers with questions and suggesting the best features/setup for their needs. Promoting the value of the product ...

As a Customer Success Manager, your primary objective will be to. A track record of 3-6 years in SaaS/software sales, ideally within the Marketing Technology, Customer Data Platforms (CDPs), Marketing Automation Platforms/Omnichannel Marketing Platforms, Customer Relationship Management (CRM) Sys...

The Customer Success team partners with our key customers to ensure a seamless and engaging experience on Metaview, driving retention and growth. Guide customers through key milestones in their journey (Onboarding, Adoption, Risk Management, Renewals), with the support of the broader team, to ens...

Influence internal strategy and bring thought leadership to the wider Customer Success org. Customer Success, Account Management, or post-sales roles in the Digital Marketing or SaaS space. Customer Success Manager – SaaS Global Tech.

As a Senior Customer Success Manager, you will be the trusted advisor and Commerce SME for our customers. As the primary point of contact for customers, liaise with all departments throughout the organization to understand the customer goals/outcomes and ensure quality of product configuration fo...

Develop customized success plans for clients, outlining key milestones, goals, and success metrics tailored to their business needs. You will play a critical role in building strong relationships, driving customer satisfaction, and ensuring successful platform adoption. Experience: 2+ years of ex...

You will also work with Senior and Principal Customer Success Managers to support the delivery of our Customer Success programmes across our most strategic and high value customers, learning from the best in the business as you go!. You might have experience in Customer Success, or you might be l...

Currently looking to level up their Customer offering;. Team Player: Ability to work collaboratively under the Head of Client Success, coordinating with diverse teams across various locations.

Are you passionate about customer success or have a background in the construction sector? Sensat is always on the look out for dynamic Customer Success Managers to join our team. Demonstrated success in customer success or project management roles, consistently delivering exceptional service and...

As they expand, they’re looking for a dynamic Senior Manager of Customer Success to drive exceptional client relationships and ensure long-term customer value. As a Principal Customer Success Manager, you’ll be responsible for driving customer engagement, retention, and growth. Strong ability to

Having successfully gone through Series A funding, SenseOn is scaling rapidly and gaining new customers all the time! As Lead CSM, you will play a pivotal role in working with our largest most complex customers to drive business value from SenseOn, maximise revenue retention, and proactively driv...

Provide thought leadership and domain expertise across client’s Customer Success organisation, clients, and European Customer Success team. As a Senior Customer Success Manager, you are a leader in driving customer success and achieving impactful results throughout the product lifecycle. Demonstr...

Customer Success strategy for EMEA, ensuring a seamless and positive customer experience from onboarding through to long-term partnership. You will manage a team of Customer Success Managers and Client Partner Managers, ensuring alignment with sales targets and customer Net Promoter Scores (NPS)....

Customer Success Director, AdTech Platform:. This role will play a hybrid role combining both customer success management and technical account management responsibilities. Customer Success role or similar, preferably in consulting and managing complex software solutions.

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. Experience providing strong customer success experiences with customers. You will own the renewal and expansion...