Customer success jobs in Wakefield - Page 3Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. All bugs, UX suggestions and feature requests from our customers will need to be communicated to the product team for prioritisation a

Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. The role plays a key part in making sure customers get real value from services from day one.

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. Skills Required: Previous experience within a Customer Success or similar role. The Role: Take ownership of comple

You'll be the Global Head of Customer Success - a true player-coach: owning relationships with key customers while building the CS function, processes, and team from the ground up. B2B SaaS Customer Success/Account Management. Head of Customer Success (Global).

This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, me.

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

In this role, you will serve as the primary technical contact during product integration, collaborating with various teams to ensure client success.

Customer Success, Account Management, or related roles within banking, AML, or fraud environments. Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients.

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

Responsibilities include educating customers about product features, delivering business reviews focusing on ROI, and developing strategies for customer retention and satisfaction. A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have ov

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

A leading technology firm in the United Kingdom is seeking a Senior Customer Success Manager who is passionate about customer success. Responsibilities include customer onboarding, communication, tracking success metrics, and mastering the Intralinks platform to enhance customer engagement. Ideal ca

Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Customer Success, Account Management, or related leadership roles. Referenceable flagship customers who actively advocate for Conveo (case studies, intros, events).

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

Senior Strategic Accounts Customer Success Manager. Senior Strategic Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you�

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

We’re hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. This is a fast-growing team and a

A successful 'Customer Success Manager' should have:. Assist the Senior Manager in refining Customer Success processes. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:.

This position is ideal for a proactive, customer-focused professional with a passion for retention, growth, and long-term partnership. Ensure customers achieve maximum value from our solutions.

As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success pl

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Evolve the digital customer engagement strategy to scale impact across the userbase

As our Customer Success Manager, you get the unique opportunity to take ownership of our Customer Success Team. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and ex

Strong customer‑centric mindset with a proactive and results‑driven approach. This is a hybrid role involving work across Unilabs sites, customer locations, industry events, and remote working.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

A fast-growing fintech company is seeking a Customer Success Director to lead the expansion of their Customer Success function. This role involves building a high-performing global team, defining the vision and framework for Customer Success, and ensuring alignment with the company’s commercial st

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

A leading cybersecurity startup in Greater London is seeking a Founding Customer Success Engineer to establish technical processes and ensure customer satisfaction. This position offers a unique opportunity to shape customer success in a rapidly growing environment, emphasizing technical expertise a

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

After a successful 12 months for Customer Success, 9fin is rapidly expanding this function as it is a critical extension of our Account Management organisation. As we scale globally, we are introducing a Customer Success Director to lead this growth, build a world‑class global CS framework and ens

Successful candidates will have 3+ years in customer success, strong bilingual communication skills, and a passion for the ESG industry. An innovative software company in Greater London is looking for a Customer Success Manager to lead relationships with enterprise clients. The role involves managin

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Manages day‑to‑day customer interactions and success plans.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

A technology company in Greater London is seeking a Customer Success Manager to own a portfolio of clients and drive product adoption. The ideal candidate will have over 3 years of experience in customer success, demonstrating strong stakeholder management and problem-solving skills. Key responsibil

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Experience in Customer Success, Account Management, or similar rol

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A prominent EV solutions company based in the UK seeks a Customer Success Manager to manage enterprise accounts across Germany and the UK. The ideal candidate will have over 5 years of experience in Customer Success or Account Management, along with strong commercial instincts and proficiency in Ger

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

Ideal candidates will have 4+ years in customer success, a strong understanding of SaaS platforms and AI solutions, and excellent communication skills. A leading AI technology company in Greater London seeks a Customer Success Manager. This role involves cultivating customer relationships, promoting

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their