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Write clear, human-centred FAQ articles (with screenshots/GIFs), organise content by lifecycle stage, and continuously refresh based on data. Own incoming customer queries end-to-end: from quick fixes to complex issues, you’re the customers’ single point of contact to solve their issues.

Diabetes Pump Customer Support Representative. In this role you will serve as the first point of contact for all our clients within the Client Support team, providing excellent customer service for our diverse client base via phone and online systems and resolve queries as efficiently as possible wi