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About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Defence & Adjacent Markets • Our DAMS team works across a wide range of specialist civil, mechanical and electrical engineering works including major international & regional ports, National Grid sites and other high security sites across the UK. Want to come and be a part of it? What will you be doing? We are presently seeking to recruit a Project Manager to work for our successful Defence & Adjacent Markets Division, based in Dover. Working on various tendered Projects and a Maintenance Framework. You will be responsible for managing 12 people delivering maintenance works and up to 2/3 civil engineering contracts. As a Project Manager for M Group, you will be managing Civil engineering projects from planning stage through to final accounts. Reporting to the Contracts Manager your responsibilities will include: Controlling safety, quality & environmental activities Site supervision Health & safety management Supervising labour and staff Producing method statements and risk assessments Site cost/value control Programming Commercial reporting Client liaison Organizing plant & materials Responsible for all correspondence and record keeping in accordance with M Group procedures. Due to the nature of our project work you may, occasionally, be required to work a night shift. What youll bring You may currently be working as a Project Manager for a Civil Engineering Contractor or you may be a Site Agent/Site Manager looking to take the next step. Ideally Degree qualified in Civil engineering (or equivalent), with a successful track record managing civil engineering & infrastructure projects Project management & delivery experience within a safety critical environment Fully conversant with safety regulations (particularly CDM) Possess a strong commercial acumen with knowledge of project management and NEC forms of contract, to manage day to day contract obligations Demonstrable experience with both the commercial & project deliverables on previous projects Excellent communication and interpersonal skills with the ability to engage and motivate the people working with you CSCS Card Black SMSTS Qualified Full Clean Driving License IT Literate Proven ability to lead teams and manage subcontractors Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; As part of our excellent benefits package, we offer: Competitive basic salary Healthcare cash plan Company Vehicle or Allowance Pension Scheme Bonus Payment uplifts Paid holidays Personal development training leading to Professional Qualification About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. TPBN1_UKTJ

Operations Manager Customs Brokerage Location: Dover Salary: £50,000 (Negotiable) Job Type: Full-time, Permanent PSM Recruitment is working with a leading customs brokerage business to recruit an experienced Operations Manager to take full responsibility for their Dover office. This is a senior, hands-on leadership role, acting as the first-line decisionmaker for the site and playing a key role in driving operational excellence, compliance, and team development. The Role You will oversee day-to-day operations, ensuring productivity, accuracy, and service delivery are aligned with wider business goals. A strong focus of the role is on departmental structure, process improvement, automation, and people development, working closely with team leaders, specialists, and senior leadership. Key Accountabilities Full responsibility for the daily operational performance of the Dover office Ensure high standards of productivity, accuracy, and compliance across all teams Work closely with the Brokerage Director and leadership team to implement policies, procedures, and systems Line manage Team Leaders and Specialists, aligning objectives and supporting mentoring across the declarant network Design and implement a framework for specialist roles, including tailored job descriptions aligned to individual skill sets Oversee systems automation and process improvements to increase efficiency and accuracy Build and maintain strong operational relationships with customers, both new and existing Ensure adequate staffing and coverage for the 24/7 shift system, including weekend on-call rota Key Responsibilities Lead by example, ensuring adherence to company policies and procedures Create, maintain, and improve Standard Operating Procedures (SOPs) Liaise with HMRC and other relevant authorities to facilitate customs clearance Produce and support weekly and monthly operational reports for Directors Conduct monthly internal reviews with key stakeholders to share best practice and drive continuous improvement Manage holidays, absences, return-to-work interviews, and HR documentation Carry out 1-2-1s, appraisals, and performance management processes Stay up to date with import, export, and transit legislation through industry webinars and seminars Act as the single point of contact for audits, working closely with the audit team and organising training to close skill gaps Support key client relationships alongside the Operations Manager and senior stakeholders Ensure Team Leaders actively manage customer IOPs and internal instructions What to Expect Office-based role in Dover Smart / casual dress code A fast-paced and sometimes high-pressure environment, supported by an experienced leadership team Occasional travel to other offices to support business needs Attendance at customer meetings, sometimes involving overnight stays Out-of-hours working as required to meet operational demands About You You will be an experienced customs or brokerage operations leader, confident managing teams, improving processes, and working in a regulated, time-critical environment. Strong people management, stakeholder communication, and compliance knowledge are essential. TPBN1_UKTJ

Are you a tech-savvy problem solver who thrives on delivering world-class service? Do you want to join a company that is not just "well-known" but genuinely respected as a leader in its field? Our client, a highly regarded and long-established software platform based in Stoke-on-Trent, is looking fo

As our Customer Service Specialist, you’ll be the friendly, knowledgeable voice our customers turn to when they need help. Experience in a similar role providing customer support online. Genuine opportunity to shape how we support and grow our customer base.

A customer-focused organization in Greater London is seeking a dedicated Customer Service Agent to enhance customer interactions. In this dynamic role, you will be responsible for responding to inquiries, resolving issues, and providing support through email and phone. The ideal candidate will posse

A leading validation solutions provider in the UK is hiring a Customer Support & Operations Assistant to manage operational and customer service activities. The ideal candidate should have previous experience in customer support or administration. Responsibilities include handling customer inquiries

A recruitment agency is seeking a Sales Administrator to support the sales team in Long Eaton, UK. You will handle administrative tasks, ensure smooth order processing, and assist with customer inquiries. A proactive and customer-focused attitude is essential for success in this fast-paced environme

A leading payroll solutions provider in the UK is looking for a Customer Support Specialist for their Payroll team. This role involves providing exceptional support for complex payroll queries, serving as the first line of communication for customers.

A major energy company in Greater London is seeking a skilled customer service representative to enhance their team. The role involves issuing membership cards, handling customer claims, and processing invoices, requiring at least 3 years of experience in a similar environment. This position is crit

A leading UK-based service provider is seeking a Business Customer Service Engineer to join their frontline support team. In this full-time role, you will deliver exceptional service to business customers, ensuring efficient resolution of requests and issues. Ideal candidates will possess strong cus

A leading reusable products company in Greater London is seeking a Customer Success Specialist to enhance customer service across direct-to-consumer and wholesale channels. This full-time position is office-based, fostering a supportive and growth-oriented work environment. The role involves support

Candidates should possess a minimum of 2 years in customer support, excellent English skills, and experience with tools like Zendesk. A fast-growing insurance provider is seeking a Customer Support Associate in Brighton. This role involves providing technical and insurance support to customers via v

A payment and software service provider located in London is seeking a Customer Operations team member to support their network of independent sellers across the UK. Employees receive comprehensive benefits, including health support, parental leave, and opportunities for career advancement. The idea

A global marketplace company is seeking a Customer Service Representative to provide exceptional service and support during auctions. Responsibilities include processing payments, filing documents, and ensuring customer satisfaction while communicating with various departments. Ideal candidates will

Ein etabliertes Unternehmen sucht einen engagierten Kundenservice-Vertreter, der sofort starten kann.In dieser Rolle sind Sie für die Bearbeitung von Kundenanfragen und die Lösung von Problemen verantwortlich, während Sie eine hohe Kundenzufriedenheit aufrechterhalten.Sie werden in einem dynamisc

A waste management company in the United Kingdom is seeking a Customer Service Representative to manage inbound and outbound calls, process sales, and provide excellent customer service. The ideal candidate will possess strong IT skills, experience in customer service, and a commitment to supporting

Customer Onboarding & Support Specialist. We’re passionate about creating products that genuinely improve the way real estate professionals work, supported by exceptional customer experiences from onboarding through to long‑term success. Rex CRM Onboarding Specialists are proactive advocates for

A leading logistics company in the UK is seeking a Customer Service Liaison Assistant to serve as a vital link between customers and delivery teams.

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

A leading financial technology firm in the Greater London area is looking for a Partner Support to serve as the primary contact for customer inquiries. Responsibilities include handling support queries, onboarding customers, and working closely with Product Operations. The company offers a competiti

A travel service company in Greater London is seeking a dependable Customer Service Representative to assist clients within the travel industry. The ideal candidate will have strong communication skills and a customer-first approach.

A logistics company in London seeks a Customer Service Representative for a 12-month fixed term contract. The successful candidate will provide exceptional customer service, manage shipment bookings, and liaise with internal departments to ensure smooth operations. Ideal applicants will be customer-

Ideal candidates have experience in inbound customer services or technical support, show problem-solving abilities, and have a passion for helping customers. A payment and software service provider based in London is seeking a Customer Operations member to support over 250 independent sellers across

A travel service company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries. Responsibilities include responding to customer inquiries and assisting with travel planning. The company offers training, flexible work options, and growth opportunities

A recruitment agency in the UK seeks a Customer Service ADMIN for a temporary role in Handforth. Requirements include experience in customer service, excellent communication skills, and proficiency in MS Office.

A leading fintech organization is seeking a Sales and Customer Support Agent in London to drive growth through stakeholder engagement. The role involves promoting payment solutions to taxi drivers and fleet owners, ensuring customer satisfaction through high-quality support, and building long-term r

The role involves acting as the primary point of contact for customers, ensuring effective communication and support.

A leading supply chain solutions provider in the United Kingdom is seeking an experienced Order to Cash Specialist. In this full-time role, you will be the primary contact for customer queries, managing claims, and ensuring smooth service delivery. The ideal candidate has prior experience in custome

A recruitment agency is seeking a Customer Service Clerk for their logistics team in Kidderminster. Responsibilities include providing excellent customer service while maintaining flexibility under pressure.

The role involves processing customer orders, supporting the sales team with inquiries, and preparing reports. Candidates should have experience in B2B customer service, strong communication skills, and proficiency in CRM and Microsoft Office. This is an excellent opportunity for those looking to ad

A customer service company based in the East Midlands is seeking a Customer Services Advisor to provide exceptional support across multiple channels. In this pivotal role, you will respond to customer inquiries, ensuring prompt and effective resolution while collaborating with various teams. The ide

An alternative personal loan provider in Greater London is looking for a Customer Solutions Specialist to optimize customer experience through effective engagement and outstanding service. The ideal candidate will have experience in account management and a mindset focused on solving problems for vu

The role involves providing advanced technical support for various SaaS solutions, ensuring efficient customer engagement while resolving complex issues. A leading global professional services firm is seeking a Global SaaS Support Specialist in Greater London. Candidates should have strong experienc

The successful candidate will communicate with customers to maintain up-to-date information, handle customer complaints, and transfer paper documents into a digital format.

A leading global energy company is seeking a Sales Support Advisor Aviation for a full-time role in Greater London. This entry-level position involves managing queries, supporting logistics, and entering orders in SAP. Candidates should have a customer-focused mindset and a problem-solving attitude,

As a busy and expanding practice, we're looking for someone who thrives in a pressure, customer-facing environment.

Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches. Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer. Suppor

You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently.

Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role.

It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vi.

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Early Morning Delivery Drivers Needed!.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across th

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

Work when you want to, at the tap of a button Set your own earning goals Get round-the-clock support What you'll need Scooter, bike or car (with license and insurance) Safety equipment (e. You can earn tips from customers as well, to help towards your earnings goals.

Career Development: Ongoing support to help you grow your skills and develop. If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. Join our Merthyr Sales Team, and you�

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you want a regular inco