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Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

We don’t just believe in better. We make it happen. \n Better content. Better products. And better careers. \n \n Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. \n Role/Team overview \n The Technical Security Systems Manager plays a key role in keeping Sky’s physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky’s electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You’ll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky’s physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements. \n \n What you’ll do \n\n • Lead the implementation, management, support and innovation of Sky’s electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms.\n, • Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs.\n, • Oversee access control and CCTV platform changes to support business moves, changes and operational requirements.\n, • Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements.\n, • Manage system platform patching, vulnerabilities, certifications and lifecycle activities.\n, • Generate reports, support audits and provide technical guidance to help the business manage security risk and performance.\n\n \n What you’ll bring \n Essential criteria: \n\n • Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline\n, • Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure.\n, • Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting.\n, • Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management.\n, • Desirable skills and experience:\n, • Experience of change management, document control, audits, reporting and maintaining accurate operational records.\n, • Ability to analyse complex technical issues, identify risk and recommend practical mitigation options.\n, • Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors.\n, • Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team.\n\n \n Desirable skills and experience: \n\n • Experience of change management, document control, audits, reporting and maintaining accurate operational records.\n\n\n, • Ability to analyse complex technical issues, identify risk and recommend practical mitigation options.\n\n\n, • Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors.\n\n\n, • Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. \n\n Benefits and perks \n There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: · Free Sky TV or NOW package, including Sky Sports and Sky Cinema \n\n • Pension package with up to 9% employer contribution\n, • Private healthcare with mental health support\n, • Aviva Digital GP and dental insurance\n, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect · Sharesave and Tech schemes\n, • A range of Sky VIP rewards and experiences\n\n \n How you’ll work \n We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week. \n On Call is expected for this role, one week in four. \n \n Your office base \n Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements. \n \n Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. \n \n Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. \n \n Who we are \n We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. \n \n We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. \n \n To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. \n \n To find out more about working with us, search #LifeAtSky on social media.

Monster Energy is more than an energy drink. It’s a lifestyle. We’re looking for a Senior Technical Project Manager to lead our Liquid Technical Team and play a key role in bringing the next generation of Monster products to life across EMEA. With 200–300 projects moving through the pipeline every year, this is a fast-paced role where your technical expertise, commercialisation experience and ability to solve complex challenges will make a real impact. What will you be doing? Lead and develop a team of 3–4 technical specialists, driving delivery and technical excellence. Own the liquid commercialisation process, from formulation through to successful manufacturing. Lead trials and commercialisation projects, including directly supporting Africa and the Middle East. Work closely with NPD, Quality, Regulatory, Manufacturing and external partners to bring products to market. Use your formulation expertise to solve technical challenges, manage risk and keep projects moving. Drive continuous improvement, finding smarter ways of working and reducing complexity. Ensure all technical information, formulation data and documentation is accurate and production-ready. What are we looking for? We want someone who knows liquid formulation and commercialisation inside out. You’ll ideally have: 8+ years’ experience across product development, delivery or technical commercialisation, including management experience. Strong formula commercialisation experience — ideally within beverages or FMCG. A solid understanding of formula development, manufacturing and quality processes. Strong problem-solving and stakeholder management skills. The confidence to make decisions, challenge the status quo and get things done. A relevant Scientific or Engineering degree would be desirable. Please note, this role has around 30% international travel. If you're ready to take technical ownership, lead a great team and help shape what comes next for Monster across EMEA then please get in touch with Victoria Winter or click “Apply Now” to be considered! The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy

Ready to take ownership, challenge the status quo and make an impact on a global scale? We're looking for a Demand Planner to join Monster Energy's EMEA Operations team, playing a key role in keeping our products moving across a diverse portfolio of markets. This is more than just forecasting. It's about turning data into action, building relationships that drive results and ensuring we're always one step ahead of demand. If you're commercially minded, thrive in a fast-paced environment and aren't afraid to take ownership, this could be your next move. THE ROLE Reporting into the Demand Planning Manager, you'll take ownership of demand forecasting across approximately five to six markets, working closely with commercial teams, distribution partners and wider supply chain functions. Your responsibilities will include: Own the Forecast: Maintain accurate demand forecasts within SAP IBP, ensuring the latest market intelligence and customer requirements are reflected across a three-year planning horizon. Drive Demand Reviews: Lead monthly demand review meetings with commercial teams and customers, challenging assumptions and ensuring alignment across the business. Analyse Performance: Monitor forecast accuracy and key planning KPIs, identifying trends, investigating variances and proactively escalating risks. Manage Stakeholders: Build strong relationships with internal teams and external partners, ensuring clear communication and collaboration across markets. Protect Product Availability: Identify potential stock-out risks, slow-moving inventory and obsolete stock, working cross-functionally to develop solutions. Support Business Growth: Partner with NPD, supply planning and commercial teams to support new product launches, market changes and evolving customer demand. Drive Continuous Improvement: Contribute to the development of forecasting processes, planning systems and the wider S&OP agenda. WHAT WE'RE LOOKING FOR We're after someone who combines strong analytical capability with the confidence to influence, challenge and engage stakeholders. You'll ideally bring: At least two years' experience in demand planning, preferably within FMCG or a similarly fast-paced consumer-facing environment. A solid understanding of demand planning principles, forecasting methodologies and key performance indicators. Experience working with SAP IBP, SAP APO or another demand planning system. SAP IBP would be advantageous but isn't essential. Strong Excel skills and the ability to interpret complex data, identify trends and communicate meaningful insights. Excellent stakeholder management and communication skills, with the confidence to lead discussions and challenge forecast assumptions. Experience working cross-functionally with commercial, supply chain and customer-facing teams. A proactive approach to problem-solving, with the ability to identify issues, take ownership and escalate where necessary. The adaptability to manage competing priorities and operate effectively in a changing, international environment. Above all, you'll be someone who takes ownership, builds relationships and isn't afraid to challenge the status quo. THINK BIGGER. MOVE FASTER. MAKE IT HAPPEN. If you're an experienced Demand Planner ready to bring your energy, expertise and ambition to Monster Energy, we'd love to hear from you. Apply today or get in touch with Vic at The Advocate Group for a confidential conversation. The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third-party applications will be forwarded to The Advocate Group for processing

The Opportunity I'm looking for an experienced Sourcing Manager to join an Own Brand Sourcing team. This commercially focused role will lead sourcing and supplier activity across an own-brand portfolio, with responsibility for cost reduction, supplier negotiation, new product development, supply continuity and commercial performance. You’ll work closely with suppliers and internal commercial, technical and operational teams, with the opportunity to influence sourcing strategy and deliver measurable commercial results. Key Responsibilities Lead sourcing projects, tenders and supplier negotiations to deliver competitive pricing and cost savings. Develop sourcing strategies balancing cost, quality, availability and supply resilience. Build strong supplier relationships and drive improved performance and service levels. Identify new sourcing and product development opportunities and support successful launches. Monitor supply chains and proactively manage risks around availability, lead times, MOQ, date codes and waste. Lead cost-saving and sourcing projects from opportunity through to implementation. Analyse market, category and supplier data to identify commercial opportunities. Present recommendations and commercial updates to key stakeholders and senior management. Manage multiple projects and priorities while ensuring agreed benefits are delivered. What We’re Looking For You’ll have a strong buying, sourcing or procurement background, ideally within retail, wholesale or FMCG, with excellent commercial and negotiation skills. Essential: 2+ years' buying experience within retail or wholesale. Experience managing cost of goods within own-brand/private-label categories. Proven supplier negotiation and cost-saving experience. Experience managing tenders or sourcing projects. Understanding of production and supply-chain considerations. Strong stakeholder management and influencing skills. Excellent analytical and commercial decision-making skills. Ability to manage multiple projects in a fast-paced environment. Strong Microsoft Office skills, particularly Excel and PowerPoint. * Degree or equivalent relevant commercial experience. Why This Role? This is an opportunity to take ownership of national own-brand sourcing within a major UK convenience retailer, with genuine scope to influence supplier strategy, deliver cost savings, develop new products and improve commercial performance. The role would suit an experienced buyer or sourcing professional looking to take on greater ownership, commercial responsibility and national exposure

Travel Product Developer | Italy & Multi-European Travel Product About the Job: Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours. The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development. If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring. About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry. This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey: • Always Ready to Help, • Being Trustworthy, • Solutions Before Problems, • Family-Style Hosting, • Show Respect, Earn Respect Key Responsibilities: • Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth, • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth, • Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals, • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes, • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings, • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented, • Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision, • Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements Required Skills, Experience, and Qualifications: • Preferably 4+ years of experience in tourism, ideally within tour operations, and product development, • Strong understanding of the European tourism industry especially in Italy, • Commercially minded, with the ability to design profitable products and contribute to revenue growth, • Innovative and analytical, with the ability to interpret data and market trends to inform product decisions, • Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships, • Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers, • Proficient in Google systems for data analysis and product tracking, • Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments, • Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment, • Comfortable with occasional travel for business, fam trips, and on-the-ground product research, • Fluency in Italian is strongly preferred Benefits: • Competitive remuneration package and annual leave., • Enviable company culture aligned with our core values., • Regular team social events and company-wide recognition, • Opportunities for innovation and professional growth., • Travel discount, • Access to the well-being app, Ollie Health., • Statutory pension enrolment., • Company equipment for business use. Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. If you enjoy turning customer insights and product usage data into relevant, well-timed

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland. The Challenge to Solve How do mom-and-pop pizzerias survive and win in a world of big-budget pizza chains and third-party apps? This is the challenge you’ll help solve at Slice. Local pizzerias already outperform the big chains in offline sales, yet are outsold 20-to-1 online – a gap we’re determined to close. We operate at the intersection of high stakes and local community: our mission is to level the playing field for small businesses by providing them with the technology and capabilities that rival those of the biggest players. When a shop partners with Slice, our goal is that it feels “as if they’ve just hired 1,000 people” to support their business. As an engineer on our team, you’ll seek out bold, asymmetric opportunities to create these outsized impacts for our restaurant partners and the millions of customers they serve. It’s not just about writing code – it’s about writing the future of local pizza. What You'll Do As a Staff Software Developer on our Services team, you will immerse yourself in our ambitious mission and take on a wide range of responsibilities to drive customer impact. Specifically, you will: • Build innovative features & services: Design, code, and launch new backend features that help our restaurant partners operate more efficiently and deliver exceptional, seamless experiences to their customers. Your work will directly enhance real-world interactions between shops and pizza lovers every day., • Identify game-changing opportunities: Constantly look for asymmetric opportunities where a small technical change can deliver disproportionate value. You’ll use your creativity and entrepreneurial mindset to find 10x solutions that delight users and give our partners an edge., • Own projects end-to-end: Take ownership of initiatives from concept through production. You’ll work closely with product, design, and other teams to define solutions, execute rapidly, and iterate based on feedback. When you see a problem, you don’t wait - you tackle it., • Use the best tools for the job: While our primary stack is Python (Flask), we embrace any technology that delivers value. You might rewrite a microservice from Go to Python, craft a script in Ruby, or leverage a new cloud service – whatever it takes to solve the task at hand in a scalable way., • Collaborate in a small, agile team: Work alongside a tight-knit team of 5 to 8 backend engineers (across the US, UK, and Europe) who are as passionate about the mission as you are. Together, you will review code, brainstorm ideas, and push each other to raise the bar while maintaining a fun, supportive atmosphere., • Ensure quality and performance at scale: Employ best practices in coding, testing, monitoring, and DevOps to ensure our services are reliable and performant. You build it, you own it - from writing unit tests to fine-tuning logging and alerting, you’ll make sure your code runs smoothly in production. The Winning Recipe We’re looking for bold, founder-like engineers who aren’t afraid to challenge the status quo and build products that make a real difference. If you’re an unconventional thinker and a highly productive doer, you’ll feel right at home. The ideal candidate has: • Owner’s mindset: You think like a founder. You take initiative, own problems end-to-end, and move with urgency to deliver results. Obstacles energize you, and you thrive in a fast-paced, ambiguous startup environment where your decisions drive real impact., • Proven builder: You have solid experience crafting scalable backend systems in Python (Flask) and working with databases and cloud services. You’re comfortable diving into monitoring and logging tools to keep systems healthy. More importantly, you’re technology-agnostic – you quickly pick up new languages or frameworks (Go, Ruby, or whatever is needed) to solve problems effectively., • Remote-ready collaborator: You excel at working on a distributed team and communicating asynchronously. You’re comfortable collaborating with teammates across different time zones and backgrounds, and you know how to stay connected and communicative in a remote work setting., • Product & customer focus: You care deeply about the why behind your code. You can clearly express opinions on product direction and design, always keeping the end-customer and restaurant owner in mind. At the same time, you respect others’ perspectives and believe the best ideas can come from anywhere., • Innovative problem solver: You love finding creative solutions to hard problems. Words like “impossible” or “uncharted” fuel your curiosity. You seek out those asymmetric win scenarios and aren’t afraid to experiment, adapt, and iterate to achieve a better outcome for users. If you’ve ever dreamed of building something big, scrappy, and impactful – and you have the skills to back it up – we want to meet you! The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: • Access to medical, dental, and vision plans, • Flexible working hours, • Generous time off policies, • £200 per annum employee wellbeing allowance, • Market leading maternity and paternity schemes The Hiring Process You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change. • Application, • 30 minute introductory meeting, • 90 minute Live Coding Interview & 60 minute Technical Interview, • 45 minute Hiring Manager meeting, • Offer! Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Wembley, England, United Kingdom Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Events and Inventory Manager owns the full retail event lifecycle at Wembley Stadium — from pre-event preparation through to close-down — across all trading locations including Olympic Way, external and internal concourses, hospitality, and the stadium store. This role works in close collaboration with the Fanatics Events team to ensure seamless execution across matchdays, concerts, and non-FA stadium events, driving consistency, stock accuracy, and operational excellence at every location. The Events and Inventory Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Partner with Supply Chain, Merchandising, warehouse teams, and the Fanatics Events team to coordinate deliveries, transfers, replenishment, and returns across all stadium retail locations., • Coordinate with Wembley Facilities, stadium operations, and internal stakeholders on access, logistics, security, and operational restrictions to ensure event readiness., • Lead event briefings and post-event reviews, ensuring actions are captured, assigned, and completed across all relevant teams., • Lead and develop the core PREP team, creating skilled area ownership and clearly defined event responsibilities for every trading location., • Coach supervisors and team members in stock handling, setup, replenishment, and event execution to build consistent capability and reduce dependency on individual knowledge., • Allocate PREP resource across all stadium retail areas and hold the team to consistent standards through repeatable preparation and close-down routines. Fan & Customer Impact (Obsessed with Fans) • Ensure every event trading location — including Olympic Way, all concourse levels, hospitality, the stadium store, and Click & Collect — is stocked, equipped, and operationally ready before gates open., • Integrate Click & Collect seamlessly into matchday and event plans so fans experience a frictionless collection journey regardless of event type or scale., • Identify stock risks early and accelerate requirements to protect sales opportunities and avoid gaps in fan-facing product availability during live trading., • Coordinate retail readiness across all Wembley locations to deliver a consistently high standard of fan experience at every touchpoint, from the external concourse to Level 5 hospitality. Innovation & Problem Solving (Limitless Entrepreneurial Spirit) • Build detailed event operations plans covering stock, equipment, infrastructure, timelines, access, replenishment, and responsibilities — creating repeatable frameworks that scale across matchdays and major events., • Develop and embed standardised preparation and close-down routines that reduce reliance on individual knowledge and improve event-to-event consistency., • Support contingency planning for major events and resolve operational issues quickly and decisively during live trading., • Use stock take data, negative stock reports, and inventory accuracy metrics to surface systemic issues and drive continuous improvement in event retail operations. Ownership & Execution (Determined & Relentless Mindset) • Own inventory readiness for all event retail locations, ensuring stock is accurately allocated and controls are maintained across event storage and trading areas throughout the event lifecycle., • Control event-related labour and operational costs within agreed budgets while maintaining safe stock movement, storage, and working practices., • Ensure all event retail equipment, tills, fixtures, signage, and consumables are available, tested, and correctly positioned ahead of every event., • Support stock audits, loss prevention activity, and investigations, and maintain accurate event documentation in line with company procedures. AI & DIGITAL CAPABILITY We are building a future-ready organization. This role is expected to: • Apply AI and technology to improve efficiency, quality, and outcomes, • Use data and digital tools to inform decisions and enhance performance, • Demonstrate curiosity and adaptability in adopting new technologies and ways of working, • Contribute to a culture of innovation and continuous improvement CAPABILITIES & EXPERIENCE YOU BRING Required Qualifications: • Strong experience in event retail, inventory, logistics, stock management, or high-volume retail operations., • Proven ability to plan and deliver complex, multi-location operations against fixed event deadlines with strong attention to detail., • Demonstrated experience leading teams in high-pressure, fast-paced event environments., • Strong inventory control knowledge including stock take processes, negative stock reporting, and loss prevention awareness., • Ability to build effective working relationships with a wide range of stakeholders including venue teams, warehouse operations, and head office functions., • Experience building and embedding repeatable operational processes and standards across a team or site., • Stadium, sports, or major-event retail experience is highly desirable. WORK LOCATION On-site: Your work location will be onsite at Wembley Stadium At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ABOUT US Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: • Build Championship Teams, • Obsessed with Fans, • Limitless Entrepreneurial Spirit, • Determined and Relentless Mindset #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We are looking for a Lead Engineer to take ownership of one of HIVED’s highest-impact technical domains: the planning pipeline that powers supply-demand matching, parcel distribution, and routing optimisation. As part of HIVED’s Routing Squad, you’ll lead the team tackling some of the most complex and intellectually demanding problems in computer science — building systems that decide how parcels move through the city efficiently, reliably, and at scale. This is a rare opportunity to combine deep engineering expertise, optimisation thinking, and real-world domain understanding to shape a core strategic advantage for HIVED. You’ll own the technical direction of the squad, set a high bar for engineering quality, and lead a team of engineers working closely with data scientists, analysts, product, and operations. Your work will have a direct and visible impact: better routing, stronger planning capabilities, more efficient operations, and a delivery network you can see improving in the city around you. • Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals., • Own the technical direction for systems supporting routing optimisation, supply-demand matching, parcel distribution, forecasting, and planning., • Translate business priorities and operational needs into clear technical strategy, measurable outcomes, and pragmatic execution plans., • Guide architecture and system design for scalable, reliable, production-grade optimisation and planning systems., • Work closely with optimisation engineers, backend engineers, data scientists, analysts, product, and operational stakeholders to turn complex problems into shipped solutions., • Lead the exploration and evaluation of new approaches across routing, scheduling, optimisation, forecasting, and distributed systems., • Set and uphold a high engineering bar through technical reviews, architectural guidance, mentoring, and accountability for maintainable software., • Manage, coach, and develop engineers in the squad, including hiring, performance management, development planning, and resourcing., • Foster a culture of curiosity, ownership, high performance, and continuous learning within the team., • 5+ years of software engineering experience, including backend or distributed systems development., • Experience leading engineers, either as a people manager or as a senior technical leader with meaningful ownership over team delivery., • Proven ability to translate complex, ambiguous business or operational problems into robust technical solutions., • Strong system design and architectural skills in distributed, production-grade environments., • An appetite for hard optimisation problems — especially routing, scheduling, forecasting, supply-demand matching, or other constraint-heavy domains., • Strong analytical thinking and the ability to combine technical depth with practical judgement., • A track record of setting high engineering standards and helping teams consistently meet them., • Experience working cross-functionally with product, operations, data scientists, analysts, and senior leadership., • Strong ownership mindset: you care about the strategy, the system, the team, and the real-world outcome., • Experience with routing, scheduling, optimisation, forecasting, logistics, mobility, or marketplace systems., • Experience productionising algorithms, solvers, models, or data-heavy decision systems., • Familiarity with optimisation techniques such as linear/integer programming, constraint programming, heuristics, or solver-based approaches., • Experience working in a fast-scaling operational environment where software has a direct physical-world impact., • Backend languages: Python, Go, • Tech infrastructure: AWS, CDK TypeScript, Lambda, SQS, EventBridge, RDS, DynamoDB, • Data tooling: GCP, BigQuery, Looker, Looker Studio, • Observability: Loki, Tempo, Grafana, Prometheus, • Event-driven architecture and domain-driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a discussion, • On-site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure-Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi-annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Territory: Central London and Oxfordshire (SP,SN,RG,OX,HP,WD,HA,UB,SL,TW,KT,SW,W, NW, E, CR, SE,BR,DA,ME) The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics. People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee. Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe. In this endeavor, the Ortho Territory Manager (TM) will focus on gaining and new and developing existing customers for ClearCorrect, generating case submission and production in their designated territory. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhance customer loyalty and utilization rate through providing excellent service and supporting patient growth activities. This is a field-based role which requires travel on a day-to-day basis. The position holder is expected to perform at a high level with limited direct supervision, in other words, a self-starter. In this role, you will… • Drive sales results for ClearCorrect:, • Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases and sales revenue., • Make phone calls, virtual meetings and in-person visits to existing and prospective customers., • Deliver sales presentation highlighting product/solution benefits, value proposition and competitive edge, to win new customers and grow share at existing customers., • Develop and communicate clear and effective written proposals/quotations to existing and prospective customers., • To work as part of a team to acquire new customers and generate growth in existing accounts., • Train the clinic staffs, motivate them to actively engage in communicating ClearCorrect to patients when appropriate., • Coordinates sales effort with Inside Sales, Provider Service, Clinical Advisor and marketing team in order to provide best-in-class service to providers, answer their requests and resolve complaints., • Carry out patient growth activities such as “open house” and patient seminars. Supports in T&E activities for her/his customers such as study clubs and study circles. Act as a partner to providers., • Analyze the assigned territory potential, identify opportunities, and craft personal sales strategy so that to allocate time and resources smartly, accelerate business growth and maximize Return on Time Investment., • Report out account activities through sales funnel (IANOS) in CRM as required, use sales dashboard to keep account visibility high. Use DoMo/Business Warehouse reports to follow up on cases and providers., • Meet sales targets and other metrics set by manager on weekly, monthly, quarterly, and yearly basis., • Develop growth and account plans for her/his core customers and core prospects to build reference customers and local “lighthouses”, • Participate in trade shows and conventions as required., • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends., • Provide reports on customer needs, interests, issues, competitor activities and patient behaviors for new product development and service upgrade., • Attend and contribute to team and company meetings to stay up to date on relevant information., • Complete all required company training for this position and apply self-learning necessary for this role., • Continually work to increase knowledge of orthodontics, market trends, and company processes., • Know and communicate our Vision and Mission to understand the priorities of the team & company., • Other duties may be assigned, directed, or requested., • Proactive sales driven personality with hunter mentality., • Enthusiastic about providing excellent support & service, always customer centric., • Ability to build mutually beneficial relationships based on trust and respect., • Result-driven self-starter, entrepreneurial, and can-do mentality., • Excellent interpersonal and written communication skills., • Team player, motivational and personable personality is welcome., • Comfortable with travelling for business, can work independently and within a team. To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities able to perform the essential functions of the role. • Minimum 2 years of sales/account management experience required., • Dental/medical background is a plus., • Strong track record in sales/account management., • Solid presentation skills and language proficiency required for the assigned territory; basic English language skills required., • Ability to analyze data and generate reports on metrics defined by management. Ability to read and interpret training documents, safety rules, and procedural documents., • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to prioritized customer needs and guide them to the correct product or service. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. United Kingdom : Bromley || United Kingdom : Croydon || United Kingdom : Harrow || United Kingdom : Kent || United Kingdom : Kingston upon Thames || United Kingdom : Medway || United Kingdom : Oxfordshire || United Kingdom : Reading || United Kingdom : Swindon #J-18808-Ljbffr

• Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading., • Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance., • Support in effectively implementing and communicating account plans and activities., • Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation., • Effectively use data in all aspects of the business and to drive objective decision making, • Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team., • Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate., • Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same., • Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact, • Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client., • Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues, • Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading., • Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance., • Support in effectively implementing and communicating account plans and activities., • Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation., • Effectively use data in all aspects of the business and to drive objective decision making, • Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team., • Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate., • Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same., • Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact, • Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client., • Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. • Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational), • Demonstrable account management / customer services experience, • Strong interpersonal skills to build good customer and group company relationships, • Good presentation and team leadership skills, • Passion for providing excellent customer service, • Basic Food Safety and Hygiene understanding, • Ability to think strategically and commercially, • Strong analytical and numeracy skills, • Process driven and comfortable with complex data requirements, • Developing skills in forward planning with experience of Project Management related work, • Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required., • Effective communicator with excellent written and verbal communication skills in English. We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: • Competitive salary, • On-site role, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact, we’re not afraid of new ideas!, • Genuine career development opportunities, both nationally and internationally, • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Expected Salary (this is not sent to the employer) Postcode (optional) I am a diversity candidate. I am BAME or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc. * We do not send this information with job applications. What is BAME? | Why do we ask? #J-18808-Ljbffr

A well-established British vegan and cruelty free colour cosmetic company are seeking a commercially astute and dynamic National Account Manager to develop profitable sales growth by developing and sustaining effective relationships with key retail accounts. • Up to £55,000 basic salary per annum, • Working hours 8am to 4pm, • Hybrid - 2 days per week in the office (UB8), • Positive and inclusive working culture, • Develop and execute successfully strategic joint business account plans with customers, • Develop and maintain strong, professional relationships with key accounts via meetings, • Present and promote the portfolio ensuring satisfaction, and continuous business growth, • Utilise data and insight to develop and present compelling presentations, • Create effective ranges and promotions, both on and off-line, • Track sales activities, manage customer information, and report to senior management, • Analyse market trends, identify growth opportunities, and develop and manage annual strategic sales activity plans to achieve revenue targets, • Work closely with internal teams to align business strategies, improve customer experience, and drive overall success, • Work with 3rd Parties to ensure that the brand is executed powerfully to consumers via impactful, effective displays and merchandising, • Carry our regular store visits to monitoring brand sales and competitor initiatives, • Generate accurate sales forecasts, track sales data, and provide regular reports to management, highlighting key performance indicators and market insights., • Minimum of 2 years Beauty industry experience in a sales or account management role, • Track record of successfully managing key accounts and achieving sales targets, • Full understanding of product trends, consumer behaviour, and competitive landscape, • Proven Teamworking and Networking skills #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We're on a mission to make parcel delivery clean, and our drivers are at the heart of it. If you love getting stuck into meaty backend problems with real purpose, you'll feel right at home building the complex, distributed systems behind HIVED's emission-free delivery network. Every feature you ship puts the right information in a driver's hands at exactly the right moment, helping them deliver smarter and greener from the moment they log on to the very last drop of the day. In the Driver Squad, you'll take genuine ownership of problems across the backend systems and tooling that keep our drivers moving. You'll drive features end-to-end, from discovery through to deployment and monitoring, scoping the solution, weighing the trade‑offs, and contributing to the squad's engineering quality, all in close partnership with Product, UX, Operations, and fellow engineers. We're rebuilding parcel delivery from the ground up on a modern stack, with sustainability, flexibility, and scalability baked in from day one. • Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop., • Smarter routing. Teach our systems to recognise different types of addresses, like a business that's shut on a weekend, so we stop attempting drops that were never going to land. Fewer wasted miles means faster routes for drivers and lighter emissions., • Telemetry that shapes behaviour. Turn on-the-road telemetry data into insight that helps us understand and positively influence how our drivers drive., • Never lose a parcel. Build the tooling that detects and traces lost parcels, ideally before a customer ever notices. We've raised a $42M Series B led by NordicNinja, and a big slice of it is going straight into the engineering teams you'd be joining. This role exists because we're scaling fast. The traction is real: over 6.5 million parcels delivered across London for the likes of John Lewis, Zara, Uniqlo, and Nespresso, 99% on‑time, and customer satisfaction north of 90% in an industry that averages around 32%. We're growing quickly and rolling out to new UK cities. We're also a certified B Corp and one of the only fully electric delivery networks around, so sustainability isn't a marketing line, it's the model. And as the business grows, so do the engineering problems. Every new city and every jump in parcel volume reshapes what our systems need to handle, so you'll be solving real scaling challenges first‑hand. You'll also stay close to the operation, on the ground with drivers and ops rather than removed from the people your work actually serves. • Ship features that matter. Take defined features from idea to live, breaking down the problem, weighing the trade‑offs, and helping the squad prioritise by impact., • Write code you're proud of. Clean, tested, well‑documented, and built to scale, the kind of code the whole team can pick up and run with., • Raise the bar together. Dive into code reviews as both author and reviewer, and spot improvements within the squad's scope before they become problems., • Partner, don't just build. Work shoulder to shoulder with Product, UX, and Operations, let real data guide your calls, and share what you learn with the wider engineering team., • Own it in production. Deploy, monitor, and once you're settled in, join the on‑call rota to keep things humming., • A Bachelor's or Master's degree in Computer Science, or a related STEM field (or equivalent practical experience)., • 3+ years of backend software engineering experience, including exposure to distributed systems., • Proficiency in at least one typed backend language, with the ability to ramp up quickly on HIVED's stack., • Experience designing, building, and running production services on a major cloud platform (AWS preferred)., • Experience with relational databases and Infrastructure as Code., • Strong collaboration and written and verbal communication skills, with the confidence to work across disciplines., • Working knowledge of Go, TypeScript, and AWS., • Exposure to logistics, mobility or operational-domain systems., • Evidence of self‑directed learning, such as personal projects or open source contributions., • Golang, • AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS (PostgreSQL), • React, React Native, • GitHub, GitHub Actions, • Grafana, Loki, • Claude Code, • Event‑driven architecture and domain‑driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a design discussion, • On‑site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being 'nice' - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure‑Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi‑annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Forte Healthcare isseekingan ambitious and self-drivenTerritory Managerto join our expanding commercial team. Forte Healthcareisa growing, family-owned veterinaryglobal distributor of innovative healthcare solutions.This is an exciting opportunity for an experienced veterinary sales professional who wants the autonomy to truly own their territory, build strong customer relationships, and drive growth across our innovativecompanion,performanceand intensive productionanimal portfolios. In this role, you willbe responsible formanaging and developing business within veterinary practices acrosstheSouthwest. You will use your established network, commercial insight, and passion for animal health to support existing accounts, win new business, and deliver sustained revenue growth.Within this role you can havea genuineimpact;this is an opportunity to thrive in a fast-moving, supportive environment. • Key Responsibilities, • Develop and execute a territory business plan to grow sales across the companion,performanceand intensiveproductionanimal productportfoliostoveterinary practiceswithin the defined sales territory, • Build andmaintainstrong relationships with veterinary practices, key decision-makers, and clinical teams, • Identifyand secure new business opportunities through proactive prospecting and effective pipeline management, • Deliver engaging client meetings, presentations, and product education sessions to support best practice andoptimiseproduct use, • Maintain a thorough understanding of the competitive landscape and market trends within the region, • Data analytics and strategic targeting using Vision CMR and Power BI, • Meet and exceedsalesobjectives(including quarterly and yearly targets)ensuringaccurateforecasting andtimelyreporting of performance and activities, • Conducting competitor analysis – monitoring and reporting on competitor activities asrequired, • Work collaboratively with internal teams including marketing, customer service, and technical support to deliver an exceptional customer experience, • Represent Forte Healthcare at industry meetings, CPD events, exhibitions, and practice training sessions, • Proven experience as a Veterinary Territory Manager, Veterinary Account Manager, orsimilar salesrole within the animal health industry, • Strong existing network of veterinary clients within theSouthwest, • Demonstrated success in field-based sales with the ability to build rapport quickly and close deals effectively, • Highly self-motivated,organised, and driven to exceed targets, • Confident communicator with excellent presentation skills and the ability to educate clients at all levels, • Full UK drivinglicenseand willingnessfor significanttravelwithin thedefinedterritory, includingover nightstays, • Travel required for sales meetings/congress andadditionaleventsincludingovernightstays, • Background working within a high-growth sales environment, • Experience supporting CPD events or providing product training to clinical teams, • Knowledge of the UK veterinary landscape and market trends, • ·Competitive salary, dependent on experience, • ·Competitive bonus structureoffering exceptional earning potential, • Plug–in hybrid company car, • Comprehensive training and continuous professional development, • Private healthcare, • Death in service, • Additionalbenefits as part of the Forte Healthcare package : email your CV with covering letter to: #J-18808-Ljbffr

At Medicareplus International, we pride ourselves on being a leading force in advanced wound care and infection prevention. Our mission focuses on creating innovative products that enhance patient care and support healthcare professionals. Join us in our commitment to excellence and become part of a culture that values collaboration and innovation. We are now seeking a Territory Sales Manager for East Midlands. The territory includes Coventry, Warwickshire, Derbyshire, Leicestershire, Lincolnshire and Nottinghamshire. • Business Planning & Strategy: Collaborate with the Regional Business Manager to develop local business plans, secure formularies, and drive market share., • Sales & Target Achievement: Meet annual sales, market share targets, and activity KPIs while managing budgets and territory data., • Customer Engagement & Education: Build strong customer relationships, present medical information effectively, and manage territory events and meetings., • Team Collaboration: Work closely with colleagues and share best practices during Regional and National Sales Meetings., • Administrative & CRM Management: Maintain CRM systems, plan schedules efficiently, and adhere strictly to company compliance and ethics policies., • Professional Development: Maintain comprehensive product knowledge and continuously update clinical and personal selling skills., • Experience within the NHS or wound care field is essential., • Proven experience in B2B sales with a track record of meeting or exceeding targets., • Strong analytical skills with the ability to interpret data and make informed decisions., • Familiarity with Salesforce or similar CRM software is essential for managing customer interactions effectively., • Excellent interpersonal skills with the ability to build rapport quickly and work collaboratively within a team environment., • A self-motivated individual who thrives in a fast-paced setting and is able to manage multiple priorities efficiently., • A full UK driving license, • Advanced Microsoft Office skills, • Team player but also able to work independently, • Good time management skills, • This is a field-based role with regular travel across the region (approx. 4 days per week), • Occasional national travel for meetings and conferences, • Competitive salary £36,000 -£38,000 plus bonus OTE £12,800, • 25 days holiday + public/bank holiday, • Mobile phone, laptop and car allowance, • Learning & Development - We encourage professional development and progression for all our team, • Lifestyle Benefits: Our Employee Assistance Programme offers a range of services including financial, wellbeing and counselling via Wisdom Wellbeing. A range of discounts are offered via Bright Exchange, • Online GP Services -Access to an online GP service via Livi If you are passionate about sales and eager to contribute to a growing company, #J-18808-Ljbffr

Development Manager (Hands On) Location: London (Hybrid) 2 days a week in office Salary: £110,000 + Benefits/Bonus Are you the kind of tech leader who still loves to build? The one who writes code, architects solutions, mentors engineers — and still gets a buzz from seeing it all come to life? Our client is looking for a Hands-On Head of Customer Identity & Loyalty Solutions — someone who blends strategic thinking with serious technical firepower. You'll own the vision and delivery of large-scale, customer-facing identity and loyalty platforms that power awesome digital experiences — not corporate IT, but the stuff millions of real users touch every day. If you believe great leaders lead by doing (and not just talking), this one's for you. What You'll Be Doing Architect and deliver the next generation of customer identity and loyalty platforms. Stay hands-on — designing, coding, coaching, and setting technical direction. Bring AI into the heart of development to boost speed, quality, and creativity. Collaborate with digital product, data, and engineering teams to create seamless, personalised user journeys. Build and grow a high-performing, inspired tech team. Ensure everything is fast, secure, and built to scale. What You Bring A track record of delivering digital identity or loyalty solutions at scale. Deep technical expertise in Azure, cloud architecture, APIs, and modern engineering. A love for clean code, smart systems, and solving tough problems. Passion for using AI to enhance development — from automation to insight. The confidence to lead from the front and the curiosity to never stop learning. Why You'll Love It You'll get the autonomy to make big technical decisions, the team to execute brilliantly, and the environment to experiment with everything from AI-powered tools to new digital architectures. It's leadership with your sleeves rolled up — tech-first, action-driven, and future-focused. TPBN1_UKTJ

Location: Uxbridge, England Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Location: Uxbridge, West London, 4 days onsite, 1 day from home Every commercial flight records thousands of parameters — control inputs, engine performance, altitude, warnings. When the aircraft lands, that data has to be retrieved, decoded and turned into something an airline's safety team can act on. We build the software that does it. Over 300 airlines use our ground systems, including most of the world's major carriers, alongside military operators. When an airline spots an unstable approach trend before it becomes an incident, our software is usually how they found it. We're looking for a Senior Software Engineer to join the team in Uxbridge that builds it. What you'll actually do • Design and build backend services and APIs that process large volumes of flight data, where performance and correctness genuinely matter, • Take technical ownership of a product area: make the architectural calls, and be the person the team asks about it, • Review other engineers' code and mentor two or three developers earlier in their careers, • Work with QA, product and the engineering lead across a normal Agile cycle — planning, standups, reviews, retros, • Help us modernise: we have a long-lived.NET codebase with some older Windows service components, and part of this role is bringing it forward sensibly rather than rewriting for its own sake What we need • Around 4+ years building production software commercially, • Strong C#/.NET and solid relational database skills (we use MySQL), • Comfortable working across the stack — you don't have to be a front-end specialist, but you should be able to work in TypeScript/Angular when a feature needs it, • Experience designing and consuming RESTful APIs, • Genuinely good at debugging: the ability to work out why a system is misbehaving from incomplete information, • Git and modern version control workflows Useful, but we'll teach you • Python, • AWS (EC2, Lambda, S3, RDS), • Docker and CI/CD pipelines, • Automated testing frameworks, • Aviation or aerospace domain knowledge What we offer As part of the wider Teledyne UK group, we offer our employees a range of company benefits that include: • Salary sacrifice-led pension plan that matches employee contributions up to 7%, • Employee Stock Purchase Plan, • Free life assurance cover at the value of four times basic annual salary, • Salary sacrifice Electric & Hybrid Vehicle car scheme, • 25 days holiday per annum, plus bank holidays, • Holiday purchase scheme which enables employees to purchase an additional 5 days worth of annual leave each year, • Company funded medical cash plan (MediCash) which allows eligible members to offset the cost of routine medical treatments, • Internal reward and recognition scheme linked to internal benefits platform, • Employee Assistance Programme, • Comprehensive wellbeing programme that supports employees with their physical, mental and financial health, as well as their cultural/environmental wellbeing, • Competitive employee discounts platform that provides employees with discounts with leading brands/retailers, • Cycle to Work scheme, • Enhanced family-friendly benefits and policies, • Company sick pay, • Free Onsite parking, • Career development across the wider Teledyne group — a lot of our engineers have moved between teams, sites and disciplines, • Software that matters: what you ship affects how safely aircraft are operated The commute, honestly We're onsite four days a week with one day from home. We know that rules us out for some people. But if you live anywhere in West London, Hillingdon, Buckinghamshire or along the M4/M40, this is likely the shortest commute you'll find for a role at this level — Uxbridge is the end of the Metropolitan and Piccadilly lines, and there's parking. Several of our team took this job specifically to stop commuting into central London. Interview process • A Teams call with the hiring manager and site manager — informal, both ways, • An onsite session covering technical discussion and a paired programming task, plus competency-based questions with our Head of Digital Solutions, • Offer About Teledyne Controls Since 1964 we've designed and manufactured aircraft data recording and management systems, working directly with airlines and with OEMs including Airbus and Boeing. Teledyne Controls Flight Data Company in Uxbridge is our principal UK office, where we develop the ground-based software used to replay and analyse recorded flight data. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. #J-18808-Ljbffr

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber‑attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever‑changing cyber landscape. • Show proficiency in managing your workload independently and familiarise yourself with industry business practices and procedures while taking ownership of your development pathway alongside your line manager and colleagues., • Work towards achieving a defined set of objectives identified between yourself and your line manager, tailoring to your goals and completing a pentesting certification., • Conduct penetration test engagements for both applications and complex infrastructure setups, as well as retests, to gain a deep understanding of how we conduct cyber security assessments across a wide range of systems and services here at Sky., • Use AI-assisted tools to support research, vulnerability analysis and reporting while applying appropriate validation and professional judgement. Develop an understanding of the security risks associated with AI and LLM-based applications, and contribute to the assessment of these technologies during security testing., • Independently attend meetings where infrastructure and application scopes are defined, document the respective engagement terms, conduct and support cyber security assessments. This includes appropriately documenting and sharing all findings., • Work with various areas of the business to scope projects and advise teams on remediation of identified vulnerabilities., • Gain a good understanding of how to conduct advanced infrastructure and advanced web application penetration tests., • Develop an understanding of modern security testing methodologies covering applications, infrastructure, mobile platforms and emerging technologies, including AI-enabled systems., • Conduct research into emerging technologies, security threats and testing methodologies, including the responsible use of AI-assisted tooling to improve the efficiency and quality of security testing., • A passion for cyber security and a positive outlook and approach to the work we do., • Practical experience with penetration testing which can be substituted for a relevant degree or equivalent qualification or completion of the Sky Cyber Graduate Scheme., • A proven and demonstrable interest in Artificial Intelligence (AI) and its application within cyber security, with an awareness of AI‑assisted security tooling and the security considerations of AI‑enabled applications., • Demonstrate curiosity and a continuous learning mindset, proactively exploring new technologies, attack techniques and security research to develop technical expertise., • Knowledge of common infrastructure and application pen test security tools., • Live the Sky Values and demonstrate enthusiasm and a can‑do attitude., • Good time management and organisational skills to meet strict deadlines., • Be proactive and able to work independently as well as part of a team., • Excellent teamwork skills to collaborate, share and support colleagues., • Ethical integrity to be trusted with confidential information., • OSCP (Offensive Security Certified Professional), • PNPT (Practical Network Penetration Tester), • CPTS (Certified Penetration Testing Specialist), • CREST CRT, • Burp Suite Certified Practitioner (BSCP), • AI/ML or GenAI certification (e.g. Microsoft, AWS, Google, SANS/GIAC or equivalent), or demonstrable practical experience using AI/LLMs to automate or enhance security testing., • Free Sky TV or NOW package, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Share save and Tech schemes, • A range of Sky VIP rewards and experiences We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this rol #J-18808-Ljbffr

We are seeking a dynamic Area Sales Manager to lead our sales efforts across designated territories. This role involves developing strategic plans to expand our market presence, managing key client relationships, and driving revenue growth. This role is hybrid and based in the South West of England; we welcome applications in this region. • Manage market share, sales activities, and allocated accounts across specified South‑West UK geographic areas., • Develop and grow nominated global accounts while continuously targeting and securing new business in the region., • Set and deliver annual and monthly sales objectives aligned with the company’s strategic plan and follow up on marketing‑generated leads., • Implement sales and marketing plans while supporting monthly reporting, forecasting, and performance management for assigned industries and accounts., • Produce required industry and product reports, maintain accurate CRM data, and stay informed on market trends, competitors, and customer strategies., • Perform additional duties as required by the Regional Sales Manager or Sales Director, while upholding company behaviours and values., • ONC in Electrical/Instrumentation, • Degree in Engineering would be advantageous., • Has a good proven track record of a field sales background., • Strong negotiating skills and capacity., • Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner., • Strong written and verbal communication skills., • Demonstrates an understanding of the needs of internal and external customers., • Ensures actions of self and others meet or exceed customer requirements., • Monitors and manages own time to ensure daily objectives are met., • Develops and improves procedures in agreement with line manager., • Accepts additional challenges and responsibilities willingly and assists others., • Self‑reliant., • Willingness to work extra hours or help in areas outside of role., • Use of initiative to ensure tasks are completed; supportive of manager and wider team goals and objectives. Due to the nature of this role, we are only accepting applications from candidates who already hold the right to work within the UK. Not Applicable Full‑time Sales, Management, and General Business Defense and Space Manufacturing South West, England, United Kingdom Greater Bristol Area, United Kingdom #J-18808-Ljbffr

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!Job Summary: The Ecommerce Platform Specialist is responsible for supporting the day-to-day operation, configuration, governance, and continuous improvement of Tempur Sealy's e-commerce platform ecosystem.Working closely with business stakeholders, development teams, and external partners, the role ensures that platform configurations are maintained, organised, and aligned with business requirements while supporting the successful delivery of projects and operational initiatives.The successful candidate will act as a key coordination point between business and technology teams, helping to maintain platform quality, consistency, and operational excellence across multiple markets. This role requires strong attention to detail, excellent organisation skills, a proactive mindset, and a passion for e-commerce technologies.Working with:· Collaborate with local e-commerce teams to understand business requirements and identify platform improvement opportunities.· Work closely with Product Owners, Developers, QA Analysts, and Project Managers to support the successful delivery of platform enhancements.· Support Digital Marketing, Merchandising, Customer Service, and Operations teams with platform-related requirements and issue resolution.Essential Duties, Responsibilities, and Key Results Area:· Support the day-to-day administration and operation of the e-commerce platform.· Maintain Salesforce Commerce Cloud Business Manager configurations and ensure adherence to platform governance standards.· Support the configuration and maintenance of promotions, campaigns, content assets, customer groups, source codes, sorting rules, site preferences, and other platform settings.· Regularly review platform configurations and identify obsolete, duplicate, or unused assets and settings.· Coordinate platform clean-up and optimisation initiatives to maintain a scalable and organised platform environment.· Investigate platform issues and coordinate resolution with development teams and external vendors.· Monitor platform health and identify opportunities for operational improvement.· Maintain platform documentation, configuration guidelines, and operational procedures.· Promote consistency, governance, and best practices across platform usage.· Contribute to the successful operation and evolution of the e-commerce platform landscape.Technical Skills and Experience:· 3-5 years of experience working with e-commerce platforms, digital products, or web-based business applications. Experience with platform administration, configuration management, or functional support activities.· Experience with platform integration and data mapping.· Good understanding of e-commerce operations, processes, and best practices.· Familiarity with Salesforce Commerce Cloud (SFCC) is highly desirable. Experience with Salesforce Marketing Cloud (SFMC) is advantageous.· Ability to read and understand code is a plus.· Strong organisational and stakeholder management skills.· Excellent problem-solving skills and attention to detail, with a commitment to delivering high-quality solutions.· Ability to work effectively within cross-functional and Agile delivery teams.Work Environment/Physical Requirements:Office based in Uxbridge, London, with great access to public transport or provided parking. Hybrid working available with 3 days working in the office and flexible to attend meetings during other days.Occasional travel might be required.Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.We are committed to the privacy and security of your personal data. For more information on our practices, please see our applicant privacy policies available here. #J-18808-Ljbffr

This is a 12-month FTC/secondment opportunity as Manager, People AI Products & Portfolio, responsible for the day-to-day coordination, delivery and operational management of the People AI portfolio and Enterprise Agent activities across the People Directorate. You'll help turn the agreed People AI roadmap into action, making sure initiatives move efficiently from idea through discovery, design and delivery to adoption and continuous improvement. • Coordinate the day-to-day operation of the People AI portfolio, manage AI demand intake and maintain accurate, up-to-date backlogs, roadmaps and delivery plans so initiatives progress in line with agreed priorities., • Facilitate and support discovery workshops and requirements gathering with Functional Leads, Centres of Excellence and Employee Experience teams, translating business needs into functional requirements, user stories, acceptance criteria, product documentation, process maps and functional specifications., • Coordinate product delivery with the AI Agent Factory, Technology teams and third-party partners, including backlog refinement, testing, user acceptance, business readiness, implementation, operational handover and lifecycle activities., • Support Enterprise Agent product operations by maintaining the Enterprise Agent Central Hub backlog, coordinating enhancements, releases and continuous improvement, and supporting shared standards, reusable capabilities, governance and cross-functional delivery., • Coordinate product launch and adoption activity across the People Directorate, producing communications and user guidance, monitoring adoption, utilisation and user feedback, and supporting continuous improvement based on data and operational performance., • Produce dashboards and reporting covering product performance, adoption, portfolio health and value metrics, track benefits and value realisation, and highlight risks, dependencies, delivery milestones and opportunities for optimisation., • Support effective governance and stakeholder coordination by preparing materials for governance forums and prioritisation meetings, maintaining RAID logs and portfolio records, facilitating cross-functional planning and supporting the People AI Community of Practice., • Experience coordinating digital products, technology initiatives or transformation programmes within a complex organisation, including experience working in Agile, product-led or project delivery environments., • Experience facilitating workshops, gathering business requirements and documenting functional solutions clearly and accurately., • Strong organisational and planning skills, with the ability to manage multiple priorities and experience maintaining backlogs, roadmaps and delivery plans., • Excellent stakeholder management and communication skills, with the ability to coordinate delivery across multiple teams without direct authority., • Strong analytical and problem-solving capability, including experience producing reporting, dashboards and management information., • Strong attention to detail and a commitment to high-quality delivery., • Experience supporting AI, Generative AI or Microsoft Copilot initiatives., • Experience with HR Technology platforms such as Workday, ServiceNow or Cornerstone., • Experience using Azure DevOps, Jira, Monday.com or similar product management tools., • Understanding of product management and product operations disciplines., • Experience supporting change management, communications and user adoption., • Knowledge of employee experience or HR operating models. There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: • Free Sky TV, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. OsterleyOur Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafés . You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk #J-18808-Ljbffr

The Manager, Innovation Enablement – UK & Irelandis responsible fortranslating enterprise technology and innovation solutions into scaled, value-generating outcomes across the UK & Ireland business. This role serves as a critical bridge between centralized Product, Technology, and Innovation teams and regional UK&I leadership and operations. The role has two core mandates: 1. Enable and scale existing enterprise solutions across UK&I through hands-on implementation, training, change management, and integration support., 2. Identifysolution gaps and partner with central innovation and product teams to design, pilot, andvalidatenew solutionsthat can be incorporated into the enterprise roadmap. Success in this role requires strong execution capability, comfortoperatingacross organizational boundaries, and the ability to balance strategic alignment with practical, on-the-ground delivery. • Lead the regional implementation and scaling of enterprise technology and innovation solutions across UK & Ireland., • Act as the primary UK&I liaison to centralized Product and Innovation teams for solution rollout., • Partner with UK&I leadership to drive adoption through:, • On-the-ground training and enablement, • Change management and stakeholder alignment, • Identification of process, data, and systems integration needs, • Monitor adoption, performance, and ROI of deployedsolutions;surface insights and improvement opportunities to central teams., • Ensure solutions are adapted (whereappropriate)to meet local regulatory, operational, and market needs whilemaintainingenterprise standards., • Identifyunmet needs or capability gaps where no enterprise solution currently exists., • Collaborate with UK&I business leaders to define clear problem statements and success criteria., • Partner with central innovation and product leads to:, • Shape roadmap inputs, • Identifysolutions for piloting, • Design and execute pilots in UK&I, • Validate business value, scalability, and operational fit, • Support the innovation teamwithdriving the on-the-ground pilot activity,including vendor coordination (where applicable), stakeholder engagement, and performance measurement., • Serve as a trusted partnertoUK&I leadership teams, helping them understand, adopt, and championnew technologies., • Alignregional priorities with enterprise technology and innovation strategy., • Communicate effectively across technical and non-technical audiences, ensuring clarity on goals, progress, and outcomes. Required • 5-8+ years of experience in technology enablement, innovation, product operations, consulting, or digital transformation roles., • Proven experience implementing and scaling enterprise solutions in complex, matrixed organizations., • Strong change management and stakeholder management capabilities., • Experience working closely with product, engineering, or innovation teams without being a hands-on developer., • Ability tooperateindependently and drive execution in a regional, field-facing role. Preferred • Experience running pilots or proofs ofconceptfornew technologies., • Background in facilities management, B2B services, or asset-heavy industries (helpful but notrequired)., • Familiarity with enterprise platforms, data integrations, or workflow tools., • Experience working across global / regional organizational models., • Enterprise solutions are successfully adopted and scaled across UK&I withmeasurablebusiness impact., • UK&I leaders view the role as a trusted partner in technology and innovation adoption., • Clear, high-quality inputs from UK&I are shaping the central innovation and product roadmap., • Pilots launched in UK&I are well-run, data-driven, and inform enterprise investment decisions., • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

Job Description Caron Group is a family of care homes located across Mid and South Wales. Our ethos is to provide high-quality care while ensuring that the privacy, dignity, and choice for our residents remain at the heart of everything we do. With over 24 years of experience in the care sector, we specialise in residential, nursing, and dementia care for older people. We are now entering an exciting phase of growth and are seeking dedicated, passionate individuals to join us on this journey and help us continue delivering exceptional care. We are looking for an IT Product Manager who combines a strong understanding of care home operations with the ability to plan, coordinate, and manage the organisation's portfolio of digital care products and services. This is a role for someone who understands care homes from the inside and wants to use that knowledge to make technology work better for the people who deliver care. Alongside day-to-day product management, you will plan and coordinate broader IT and telecommunications provision across the organisation. You will work with users, senior staff and external partners to understand requirements, clarify priorities and shape the development of our digital services. You will also analyse and define the current and target state for each product and service, assess cost-effectiveness and risk, and develop structured improvement plans with clear priorities, milestones and outcomes. A formal IT product management background is not essential. Product management skills can be developed, and we will support you in building them. What cannot easily be taught is genuine care home experience and credibility. If you have spent time working in or alongside care homes and have developed a curiosity about how digital products could make things better for residents and staff, we would very much like to hear from you. • Take responsibility for managing the organisation's portfolio of digital care products and services — including Nourish, Medecare, Radar, Your Hippo, and future platforms — ensuring each product is delivering value to the homes., • Analyse and define the current and target state for each product and service, estimating cost-effectiveness, identifying points of risk and opportunity, and assessing the strengths and weaknesses of current provision., • Create structured improvement plans for each product with clear timescales and milestones, ensuring optimisation of activities and resources., • Plan, coordinate, and manage the delivery of product improvements, upgrades, and new implementations across all 18 homes., • Build trusted relationships with home managers, deputy managers, and care teams across all homes, acting as the primary point of contact for digital care product queries and development needs., • Liaise with users, senior staff, and internal and external partners to clarify IT and digital requirements and ensure products are aligned to operational needs., • When a home raises a concern or difficulty with a digital product, assess whether the root cause is a training gap, a process gap, or a system gap — and take appropriate action for each., • Take responsibility for managing the quality and performance of digital care products and services, ensuring agreed service levels are achieved across all homes., • Plan and monitor work and maintenance schedules across the product portfolio, coordinating with vendors, internal teams, and care home staff., • Report on IT product and service activities to senior management, providing clear and structured updates on product performance, risks, and development progress., • Supervise and coordinate technical activities related to digital care products, contributing to training plans and knowledge development within the Technology & Development team., • Support colleagues across the team to build confidence and capability with the digital care systems used across the organisation., • Work closely with the Data Engineer and Data & Insights Analyst (when in post) to ensure product data flows correctly into the organisation's data warehouse and reporting platform., • Help homes understand how their digital systems support compliance with CIW and CQC requirements — including care planning standards, medication recording, and evidence of person-centred practice., • Where digital records are identified as a risk during internal reviews or ahead of inspections, work with the home to resolve gaps quickly and confidently., • A genuinely unique role that sits at the heart of how Caron Group improves outcomes for residents and supports the people who care for them., • The opportunity to own and shape the digital product portfolio for an organisation operating 18 homes — with real influence over how technology is adopted and experienced., • Direct access to senior leadership and a Technology & Development Director who will support your professional growth., • A supportive, values-led organisation where care quality is never traded off against commercial pressure., • Competitive salary commensurate with experience, • Auto enrollment pension scheme, • Blue Light Discount Card - eligibility to apply, • Hybrid working - one day per week working from home (post probation, terms apply), • Training towards your professional development #J-18808-Ljbffr

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! Job Summary: The Ecommerce Platform Specialist is responsible for supporting the day-to-day operation, configuration, governance, and continuous improvement of Tempur Sealy's e-commerce platform ecosystem. Working closely with business stakeholders, development teams, and external partners, the role ensures that platform configurations are maintained, organised, and aligned with business requirements while supporting the successful delivery of projects and operational initiatives. The successful candidate will act as a key coordination point between business and technology teams, helping to maintain platform quality, consistency, and operational excellence across multiple markets. This role requires strong attention to detail, excellent organisation skills, a proactive mindset, and a passion for e-commerce technologies. • Collaborate with local e-commerce teams to understand business requirements and identify platform improvement opportunities., • Work closely with Product Owners, Developers, QA Analysts, and Project Managers to support the successful delivery of platform enhancements., • Support Digital Marketing, Merchandising, Customer Service, and Operations teams with platform-related requirements and issue resolution., • Support the day-to-day administration and operation of the e-commerce platform., • Maintain Salesforce Commerce Cloud Business Manager configurations and ensure adherence to platform governance standards., • Support the configuration and maintenance of promotions, campaigns, content assets, customer groups, source codes, sorting rules, site preferences, and other platform settings., • Regularly review platform configurations and identify obsolete, duplicate, or unused assets and settings., • Coordinate platform clean-up and optimisation initiatives to maintain a scalable and organised platform environment., • Investigate platform issues and coordinate resolution with development teams and external vendors., • Monitor platform health and identify opportunities for operational improvement., • Maintain platform documentation, configuration guidelines, and operational procedures., • Promote consistency, governance, and best practices across platform usage., • Contribute to the successful operation and evolution of the e-commerce platform landscape., • 3-5 years of experience working with e-commerce platforms, digital products, or web-based business applications. Experience with platform administration, configuration management, or functional support activities., • Experience with platform integration and data mapping., • Good understanding of e-commerce operations, processes, and best practices., • Familiarity with Salesforce Commerce Cloud (SFCC) is highly desirable. Experience with Salesforce Marketing Cloud (SFMC) is advantageous., • Ability to read and understand code is a plus., • Strong organisational and stakeholder management skills., • Excellent problem-solving skills and attention to detail, with a commitment to delivering high-quality solutions., • Ability to work effectively within cross-functional and Agile delivery teams. Office based in Uxbridge, London, with great access to public transport or provided parking. Hybrid working available with 3 days working in the office and flexible to attend meetings during other days. Occasional travel might be required. Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members. We are committed to the privacy and security of your personal data. For more information on our practices, #J-18808-Ljbffr

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