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  • Office Manager
    Office Manager
    5 days ago
    Full-time
    London

    About the role Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products. We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management. The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency. Key responsibilities 1. Systems Integration, Automation, EDI & AI • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems., • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents., • Introduce automated customer order processing, including email and PDF order recognition., • Implement automatic supplier invoice recognition (OCR) and processing., • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency., • Identify opportunities to reduce manual data entry and streamline business processes. 2. Financial Administration & Credit Control • Manage customer credit control, overdue accounts and debt collection., • Oversee supplier invoices, purchase ledger and supplier statement reconciliations., • Set up and manage automated bank feeds and regular bank reconciliations., • Improve financial reporting, cash flow monitoring and accounting procedures. 3. Import Logistics & Purchasing Coordination • Arrange and coordinate imported goods transportation, including international shipments and deliveries., • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents., • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements., • Monitor incoming shipments and resolve transport or delivery issues. 4. Customer Service & Office Management • Handle customer enquiries by telephone and email., • Oversee customer orders, order queries and general customer service., • Supervise and coordinate the office administration team., • Allocate responsibilities, monitor performance and improve working procedures., • Ensure efficient communication and smooth day-to-day office operations. Essential experience and skills • Proven experience in operations management or a similar senior business administration role., • Strong knowledge of Sage 50 and accounting processes., • Experience with credit control, purchase ledger, sales ledger and bank reconciliations., • Experience implementing software integrations and business automation., • Experience with EDI systems and electronic document exchange., • Excellent IT skills, particularly Microsoft 365 and Excel., • Experience supervising staff and managing operational processes., • Strong organisational, communication and problem-solving skills. Desirable: • Experience in food wholesale and hospitality distribution., • Experience in international logistics, imports and freight coordination., • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools., • Experience automating business processes and integrating accounting software with e-commerce platforms. The ideal candidate We are looking for someone who is commercially aware, independent, organised and forward-thinking. This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth. If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you. To apply, please send your CV together with details of your relevant experience and salary expectations

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  • Business Support Officer
    Business Support Officer
    6 days ago
    £35000–£42000 yearly
    Full-time
    London

    Role Overview LOVII GROUP LIMITED is a UK-based e-commerce and retail business engaged in the sourcing, importation, online sales, warehousing, and distribution of household products and lifestyle goods through its independent online store and third-party sales platforms. The company also coordinates international procurement, logistics, customer fulfilment, and supplier relationships as part of its ongoing commercial operations. The company is seeking a Business Support Officer to assist with day-to-day business operations, supplier coordination, logistics administration, sales support, and general operational activities. The successful candidate will work closely with management and external partners to ensure smooth business processes, timely order fulfilment, and efficient coordination across multiple business functions. Key Responsibilities Assist in coordinating daily business operations across sales, procurement, logistics, and customer fulfilment activities; Support communication and order coordination with suppliers, logistics providers, and overseas business partners; Maintain procurement records, invoices, contracts, and other operational documentation; Monitor online orders, shipment status, and customer fulfilment processes across e-commerce platforms; Maintain and update operational data, spreadsheets, and internal administrative systems; Provide customer service support and respond to customer enquiries regarding products, orders, and deliveries; Assist with stock monitoring and inventory coordination for online sales operations; Support promotional campaigns, online marketing activities, and customer engagement initiatives across company sales channels; Provide general administrative and operational support for ongoing business activities. Recruitment Requirements Bachelor’s degree or above in Business Administration, Management, Logistics, International Trade, E-commerce, or a related field; At least 1–3 years of experience in business support, operations, administration, logistics, e-commerce, or a related role; Strong organisational and administrative skills with good attention to detail; Good written and verbal communication skills in English; Ability to manage multiple tasks and work independently in a fast-paced environment; Good knowledge of Microsoft Office applications, including Excel and Word; Experience with e-commerce platforms, order processing systems, or logistics coordination would be advantageous; Understanding of international trade, shipping, or supplier coordination would be beneficial; Additional language skills, particularly Chinese, would be advantageous but are not essential.

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  • Marketing Manager
    Marketing Manager
    6 days ago
    £25–£35 hourly
    Full-time
    London

    Job Title: Marketing Manager Occupation Code (SOC 2020): 2432 – Marketing and Commercial Managers Hours of Work: 37.5 hours per week Pay: £50,200 per annum (£25.69 per hour) Work Location: Shoreditch, London, United Kingdom Position Overview Mehru's Beauty is looking for an experienced and commercially minded Marketing Manager to lead our marketing and commercial growth strategy. Reporting to the Director, you will take ownership of the salon's brand, marketing budget and promotional activity, and will be accountable for increasing client acquisition, retention and revenue across our treatments and products. This position is ideal for a strategic marketer who combines creativity with strong commercial and analytical skills within the beauty industry. Key Responsibilities • Marketing Strategy: Develop, own and deliver the salon's annual marketing and commercial strategy, setting objectives, targets and KPIs aligned with business growth plans., • Budget Management: Plan, manage and be accountable for the marketing budget, allocating spend across channels and reporting on return on investment to the Director., • Campaign Leadership: Direct the planning and delivery of integrated advertising and marketing campaigns across digital, social media, email, print and local channels., • Market and Competitor Analysis: Lead market research to identify client trends, pricing positions and competitor activity, and translate findings into strategic recommendations., • Commercial Development: Review and recommend pricing, treatment packages, promotions, loyalty schemes and retail product positioning to maximise revenue and margin., • Partnerships and Suppliers: Identify, negotiate and manage relationships with external agencies, freelancers, media, influencers, product suppliers and commercial partners., • Team and Agency Direction: Brief and direct external creative and marketing providers, and supervise any marketing support staff or interns as the team grows., • Brand Management: Safeguard brand identity, tone of voice and client experience across all touchpoints, including website, social media and online reputation., • Performance Reporting: Produce regular performance reports on bookings, engagement, footfall, conversion and revenue impact, presenting insights and forward plans to senior management., • Compliance: Ensure all marketing activity complies with ASA/CAP Code, consumer protection and data protection requirements. Qualifications and Skills • Degree or equivalent qualification in marketing, business, or a related field; a postgraduate qualification in marketing or management is advantageous., • Demonstrable experience in a marketing or commercial role with responsibility for campaign strategy, budgets and performance, ideally within beauty, wellness, hospitality or a client-facing sector., • Strong strategic planning, analytical and commercial skills, with proficiency in research methodologies., • Proven experience with digital marketing channels, analytics tools and social media platforms., • Confident negotiation, stakeholder management and supplier management skills., • Exceptional communication, leadership and interpersonal skills., • Creative problem-solving and the ability to think strategically. What We Offer • Competitive salary and benefits package., • Opportunities for training and professional development., • A collaborative and innovative work environment. How to Apply You can apply directly using our website. We look forward to hearing from you!

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  • Quality Assurance Manager
    Quality Assurance Manager
    7 days ago
    £33000–£40000 yearly
    Full-time
    London

    📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £40,000 per year + Performance Bonus 🗓 Expected Start Date: 15/01/2027 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: • Develop, implement and oversee quality assurance and regulatory compliance procedures across the company's food supply, stock management and takeaway operations., • Monitor compliance with relevant UK food safety regulations, hygiene requirements and industry quality standards., • Establish and maintain quality control systems to ensure consistency, safety and reliability across products and services., • Conduct internal audits, compliance reviews and risk assessments, identifying areas for improvement and implementing corrective actions., • Evaluate supplier performance, product quality and compliance documentation to maintain appropriate procurement and supply chain standards., • Oversee food storage, handling, stock traceability and quality management procedures., • Analyse operational and quality performance data to identify compliance risks and recommend improvements., • Prepare and present quality assurance reports, audit findings and regulatory compliance recommendations to senior management. Requirements • Bachelor's degree (or equivalent professional experience) in Quality Management, Food Science, Business Management or a related field., • Previous experience in quality assurance, regulatory compliance, food safety management or a related professional role., • Good understanding of UK food safety regulations, quality standards and compliance procedures., • Experience in conducting audits, risk assessments and implementing quality improvement measures., • Ability to develop and maintain quality control systems and compliance documentation., • Strong analytical, organisational and problem-solving skills., • Good communication skills and the ability to work effectively with suppliers, operational teams and management., • Proficiency in Microsoft Office and relevant quality management or business systems. 🌟 What We Offer • Competitive salary (£33,000 – £40,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

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  • Marketing and Commercial Manager
    Marketing and Commercial Manager
    8 days ago
    £44000–£53000 yearly
    Full-time
    Dagenham

    We are seeking a commercially minded, data-driven Marketing & Commercial Manager to lead our business growth strategy and elevate our digital presence. In this dual-focus role, you will be responsible for identifying revenue opportunities, managing marketing budgets, and driving scalable organic acquisition. The ideal candidate blends commercial acumen—such as pipeline management, partnership building, and pricing strategy—with a deep technical and strategic understanding of Search Engine Optimization (SEO). You will own our organic search roadmap to turn web traffic into a sustainable revenue pipeline. Key Responsibilities Commercial & Growth Strategy • Formulate and execute integrated marketing and commercial strategies to hit company revenue and profitability targets., • Identify new market opportunities, evaluate competitor models, and optimize product pricing or service tiers., • Manage the marketing and commercial budget, ensuring strict alignment with cost-per-acquisition (CPA) and ROI metrics., • Collaborate with sales and account management teams to align marketing pipelines with commercial outreach and business development goals. SEO & Organic Performance Strategy • Own the end-to-end SEO strategy across technical SEO, on-page optimization, content strategy, and authoritative link building., • Conduct exhaustive keyword research to pinpoint high-intent commercial terms that drive qualified leads and conversions, not just raw traffic., • Direct the content calendar, ensuring all digital copy, blogs, landing pages, and resources are optimized for search engines while providing genuine value to our target audience., • Oversee technical SEO audits, working alongside web developers to optimize site architecture, page speed, Core Web Vitals, mobile responsiveness, and schema markup., • Develop a robust, ethical backlink and digital PR strategy to enhance domain authority and search visibility in highly competitive spaces. Data Analytics & ROI Reporting • Monitor, track, and report on key organic performance metrics including organic traffic growth, keyword rankings, click-through rates (CTR), bounce rates, and organic conversion funnels., • Utilize advanced analytical tools (Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Screaming Frog) to extract actionable insights and uncover visibility gaps., • Translate complex digital data into high-level commercial forecasts, proving the direct impact of SEO performance on business revenue to senior leadership. Key Requirements & Qualifications • Proven experience as a Marketing Manager, Commercial Manager, Growth Marker, or a similar hybrid role., • Demonstrated track record of scaling organic web traffic and converting that traffic into measurable commercial revenue., • Advanced hands-on experience with SEO suites (e.g., Ahrefs, SEMrush, Moz, Screaming Frog) and web analytics toolkits (GA4, Google Search Console)., • Strong understanding of search engine algorithms, ranking factors, and the distinction between informational, navigational, and transactional search intent., • Solid grasp of core commercial fundamentals, including budget management, financial forecasting, and margin evaluation., • Exceptional communication skills with the ability to manage external agencies, internal copywriters, and developers seamlessly., • Experience with Content Management Systems (CMS) such as WordPress, Webflow, or Shopify is highly desirable.

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  • Operations Coordinator (Depositing & Dispatch)
    Operations Coordinator (Depositing & Dispatch)
    9 days ago
    £13.75–£14.9 hourly
    Full-time
    London

    Join one of the UK's fastest-growing food businesses. Are you looking for an opportunity to grow your career in a fast-paced, ambitious food business? Do you enjoy leading a team, solving problems on the production floor, and making sure operations run smoothly? If you're passionate about food production, efficiency, and delivering high-quality products to customers, we'd love to hear from you. We're Planthood, one of the UK's fastest-growing health food companies. Our mission is simple: to help people live healthier, happier lives by making delicious plant-based whole foods more accessible. From our production kitchen in East London, we prepare and deliver thousands of meals across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've cooked over 4 million meals, appeared on BBC Dragons' Den, and grown by more than 300% year-on-year. As we continue to grow, we're looking for an Operations Coordinator (Depositing & Dispatch) to take ownership of one of the most important stages of our production process. This is an exciting opportunity for someone who enjoys leading a team, improving processes and making a real impact on the day-to-day success of our operation. Role Overview The Operations Coordinator (Depositing & Dispatch) is responsible for coordinating and leading one of the most important areas of Planthood's production operation. Our production process is divided into two key departments: Kitchen Production and Packing & Dispatch Production. Once our chefs have prepared sauces and meal components, your team takes over. You'll oversee the depositing process, ensuring our chef made sauces are accurately portioned into pouches using our Riggs Autopack depositing machines, before being sealed using our continuous stand-up sealing machine and prepared for dispatch. As Planthood continues to scale, you'll help lead the introduction of our new twin-head depositing machine and support the launch of our hot filling operation, playing an important role in the next phase of our production growth. You'll coordinate a small production team, keep production running efficiently, maintain high food safety and quality standards, and ensure customer orders are produced accurately and on time. This role combines production coordination, team leadership, equipment ownership, food safety, operational reporting and continuous improvement. Working closely with Production, Quality Control, Warehouse and Operations teams, you'll play a key role in ensuring products move efficiently through production and into our customers' homes. Key Responsibilities Production Coordination • Coordinate daily depositing and packing operations to achieve production targets., • Allocate tasks and manage workflow across the team throughout the shift., • Monitor productivity, efficiency and output during production runs., • Adapt production plans in real time to respond to operational changes., • Ensure production plans are completed accurately and on schedule., • Lead by example and create a positive, motivated and accountable team culture. Depositing Operations • Coordinate the daily operation of our Riggs Autopack Model 1000 depositing machines., • Ensure hot and cold sauces are deposited accurately and consistently., • Oversee the sealing process using our continuous stand-up sealing machine., • Ensure packaging, sealing and labelling standards are maintained., • Monitor allergen controls and food safety procedures throughout production., • Minimise waste and maximise production efficiency., • Support new product launches and production trials. Equipment Ownership & Process Management • Become the operational owner of the depositing and sealing equipment., • Carry out machine start-up, shut-down and routine operational checks., • Troubleshoot day-to-day equipment issues and resolve minor faults where possible., • Escalate maintenance issues where required and work with relevant teams to minimise downtime., • Support the implementation of new equipment and production technologies. Dispatch & Stock Control • Coordinate finished goods counts and dispatch readiness., • Ensure products are organised, labelled, counted and prepared correctly for shipment., • Maintain accurate production and dispatch records., • Support stock accuracy and product traceability., • Work closely with the Warehouse and Dispatch teams to ensure smooth operational flow. Food Safety & Compliance • Ensure team adherence to HACCP, allergen management and food safety standards., • Complete and review production records and operational documentation., • Support investigations into quality issues and operational incidents., • Escalate food safety, quality and compliance concerns appropriately., • Maintain audit readiness within the depositing and dispatch areas. Team Leadership & Development • Lead, support and motivate the depositing and dispatch team., • Train and onboard new team members on production processes and equipment., • Monitor team performance and maintain accountability to standards., • Conduct regular coaching and feedback conversations., • Support the development of team capability and future talent. Communication & Stakeholder Liaison • Act as the main point of contact for depositing and dispatch operations., • Communicate effectively with Production, Quality Control, Warehouse and Operations teams., • Use Slack, spreadsheets and production reporting tools to communicate operational updates., • Flag production risks, delays, shortages and operational concerns., • Support coordination across departments to ensure production targets are achieved. Continuous Improvement • Identify inefficiencies and opportunities for improvement., • Drive improvements in production efficiency, workflow and organisation., • Support the implementation of new systems, processes and operational changes., • Contribute ideas that improve productivity, quality and team performance. Key Skills & Competencies • Previous experience in a food manufacturing or production environment., • Experience leading or coordinating a small production team., • Strong organisational and time management skills., • Confident leadership skills with the ability to motivate, coach and support others., • Good understanding of food safety, hygiene and HACCP principles., • Confident numerical skills and ability to work with production targets and operational data., • Good IT skills, including Microsoft Excel or Google Sheets., • Comfortable using communication tools such as Slack and email., • Ability to troubleshoot operational and equipment issues., • Strong communication skills and ability to work across multiple departments., • Ability to manage competing priorities in a fast-paced production environment. Key Behaviours • Strong sense of ownership and accountability., • Leads by example and sets high standards., • Proactive and solutions-focused., • Calm and organised under pressure., • Positive, professional and supportive., • Committed to food safety, quality and operational excellence., • Strong attention to detail., • Open to learning and continuous improvement., • Ambitious and motivated to grow with the business. What We Offer • A chance to join one of the UK's fastest-growing food businesses., • Opportunities to develop your leadership skills and progress your career., • A supportive, ambitious and collaborative team environment., • The opportunity to make a real impact as we continue to grow.

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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    14 days ago
    Full-time
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

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  • Sales Consultant
    Sales Consultant
    16 days ago
    £2000–£3000 monthly
    Full-time
    Romford, Havering

    Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE- PLEASE SEND YOUR CVS VIA THE CHAT. NO-SHOWS WILL NOT BE CONSIDERED

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  • Data Entry Clerk
    Data Entry Clerk
    17 days ago
    £30–£40 hourly
    Part-time
    London

    We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our team. In this role, you will accurately enter, update, and maintain information in company databases while working from home or any location with a stable internet connection. The ideal candidate is organized, self-motivated, and able to meet deadlines with minimal supervision. Key Responsibilities: • Enter and update data accurately into company systems., • Review information for errors and make corrections when needed., • Maintain confidential records and protect sensitive information., • Organize digital files and documents., • Verify data by comparing it with source documents., • Generate reports as requested by management., • Meet daily and weekly productivity goals., • Communicate with team members via email, chat, or video meetings. Qualifications: • Previous data entry or administrative experience is preferred but not required., • Fast and accurate typing skills., • Strong attention to detail and organizational skills., • Basic knowledge of Microsoft Office (Word, Excel) and Google Workspace., • Reliable internet connection and computer., • Ability to work independently and manage time effectively. Skills: • Time management, • Attention to detail, • Communication skills, • Problem-solving, • Computer proficiency, • Confidentiality and professionalism Benefits: • 100% remote work, • Flexible working hours, • Competitive pay, • Paid training (depending on employer), • Opportunities for career growth

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  • Restaurant Manager – Italian Language Skills Essential
    Restaurant Manager – Italian Language Skills Essential
    1 month ago
    £35000–£50000 yearly
    Full-time
    London

    Restaurant Manager Italian Restaurant – Fiorenza Restaurant, London Overview We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence. The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards. This is a full-time, permanent position, requiring full flexibility. Key Responsibilities • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service, • Set, maintain, and continuously improve high-end service standards across the restaurant, • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding, • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation, • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience, • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery, • Design and manage staff rotas in line with business needs and labour cost targets, • Conduct regular performance reviews and implement training and development plans, • Manage ordering, supplier relationships, stock control, and inventory audits, • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance, • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability, • Handle customer feedback and complaints with discretion and professionalism, • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations, • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery, • Maintain a strong floor presence during service, leading by example Requirements • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant, • Proven experience in recruiting, training, and leading hospitality teams, • Demonstrated success in training staff on upselling and increasing average spend per cover, • Experience in planning and managing restaurant events and group bookings, • Strong operational, financial, and organisational skills, • Excellent knowledge of service standards, food safety, and compliance requirements, • Hands-on experience with Toast POS (essential), • Experience with stock management, ordering systems, and supplier negotiation, • Ability to analyse reports and make data-driven decisions, • Strong leadership and people-management skills with a coaching mindset, • Excellent communication, organisational, and problem-solving abilities, • Fully flexible availability, including evenings, weekends, and public holidays, • Eligibility to work in the UK Salary & Benefits • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications, • Job Type: Full-time, Permanent, • Location: In person – Southwark, London, • Benefits:, • Flexitime, • Career progression within a growing hospitality business

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  • Quality Auditor
    Quality Auditor
    1 month ago
    £13–£15 hourly
    Full-time
    London

    Job Description: Overview We are seeking a meticulous and detail-oriented Quality Auditor to join our team. The successful candidate will play a crucial role as an auditor in ensuring that our products meet the highest standards of quality and safety in every our shop . This position requires a strong understanding of quality assurance processes, the ability to analyse data effectively, and familiarity with HACCP principles. The Quality Auditor will work closely with all our shop staff and managers. Responsibilities • Conduct regular audits of every shop to ensure compliance with quality standards and regulatory requirements., • Analyse audit findings and prepare detailed reports outlining areas for improvement., • Collaborate with production teams to implement corrective actions based on audit results., • Monitor adherence to HACCP guidelines throughout the production process., • Develop and maintain quality documentation, including procedures, policies, and records., • Provide training and support to staff on quality assurance practices and procedures., • Participate in continuous improvement initiatives aimed at enhancing product quality and operational efficiency. Skills • Strong knowledge of quality assurance methodologies and best practices., • Proficient in analysing data and identifying trends or issues related to product quality., • Familiarity with HACCP principles and their application in a manufacturing environment is highly desirable., • Excellent attention to detail and organisational skills., • Strong communication skills, both verbal and written, with the ability to convey complex information clearly., • Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about maintaining high-quality standards and have the skills required for this role, we encourage you to apply for the position of Quality Auditor. Job Type: Full-time Benefits: • Company pension, • Free parking, • On-site parking Work Location: In person

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  • Marketing Manager
    Marketing Manager
    2 months ago
    Full-time
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    £35000–£39000 yearly
    Full-time
    London

    Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

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  • Retail Merchandiser
    Retail Merchandiser
    2 months ago
    Full-time
    London

    Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

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  • Operations Assistant
    Operations Assistant
    2 months ago
    Full-time
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

    Immediate start!
    No experience
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