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The Halston is an independent, design-led hotel in Carlisle with a strong reputation and a loyal following. We are looking for an experienced and hands-on hospitality leader to take ownership of our restaurant and bar operation. The Role This is a senior, operational role with responsibility for Penny Blue Restaurant and Bar, alongside Bartons Yard Café Bar. You will lead the front of house management structure across both outlets, including managers and supervisors, driving standards, performance and team development. Working closely with our Executive Head Chef, you will support the overall leadership of the Food and Beverage operation, ensuring a consistent and joined-up approach across both front and back of house. This role is focused on Food and Beverage, with responsibility for our flagship restaurant and café. Our events operation is managed separately by a dedicated Events Manager and team. You will report into the Executive Head Chef, with regular interaction and visibility with the Managing Director. As part of the senior management team, you will contribute to the wider business and play an active role in driving per...

Overview Due to growth, we are currently recruiting for a Head of Retail on behalf of a fast growing company who design, build and operate district heating networks. This work is for communities, towns, and cities. They work with local authorities, developers, house builders, and property owners. Operating for over 10 years, they have a number of offices in the UK and also overseas. Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities and property developers. They are a fast-growing business who are looking to invest and deliver over £1bn of heat network projects in the coming years. The Head of Retail Heat / Utility is responsible for the end-to-end delivery of customer operations across the retail function. This includes billing, metering, customer service, debt management, vulnerability support, complaints handling, change of tenancy processes, and scheduling of maintenance and breakdown response. The role ensures customers are billed accurately, supported appropriately, and receive a high standard of service, while maintaining regulatory compliance and operational efficiency. The Head of Retail will lead teams, drive performance improvements, and ensure the retail function supports the wider commercial and operational objectives of the business. We are looking for an experienced and motivated individual to lead the retail function across our existing and future district heating projects. The primary focus of the role is ensuring our customers receive a high-quality service and experience. This role will suit someone who enjoys solving problems, improving systems and processes, and building effective customer operations within a growing organisation. The role reports to the Assets and Utilities Director. This is a permanent position, based in Cumbria, and is paying £50k - £60k per annum depending on experience. Other benefits include bonus based on individual and business performance, electric car lease scheme, 25 days annual leave plus bank holidays, company pension, private healthcare, training schemes and development opportunities. It is working Monday to Friday, 37.5 hours per week. Responsibilities * Lead the day-to-day operation of the retail function serving approximately 15,000 customers, with expected growth as new networks are delivered. * Hold P&L responsibility for the retail business line. * Ensure the retail function complies with current and emerging heat network regulation and consumer protection requirements, including oversight from Ofgem. * Ensure accurate and timely billing, metering data management, and customer account administration. * Oversee customer contact channels including phone, email, and digital platforms. * Deliver strong revenue management including debt prevention, collections and recovery. * Monitor KPIs across the customer lifecycle and implement improvement plans where required. * Ensure complaints are handled effectively and that lessons learned are embedded into operations. * Oversee reporting, audits and regulatory engagement relating to customer operations. * Lead contract reviews and service improvements. * Oversee CRM and billing system performance (including platforms such as Zendesk). * Identify opportunities to improve systems, automate processes and enhance operational efficiency. * Build and lead a high-performing retail team. Skills & Attributes * Ability to lead multi-disciplinary teams and create a high-performance, customer-focused culture. * Strong capability in managing operational processes such as billing, collections, metering and customer contact. * Ability to design and deliver improvements to customer journeys and service outcomes. * Understanding of revenue protection, cost control and financial impacts of retail operations. * Comfortable using operational data, KPIs and reporting to support decision making. * Able to resolve complex operational issues and balance customer, regulatory and commercial considerations. * Understanding of customer operations within regulated customer service environments and/or utilities or energy supply. * Understanding of billing, customer account management and revenue management processes. * Experience using CRM and billing platforms to manage customer operations and reporting. * Clear communicator able to work effectively across operational, technical and commercial teams. * Ability to assess performance and challenge underperformance through KPIs and structured improvement programmes. * Self-driven and results-oriented, with a focus on delivering practical solutions and successful outcomes. * Fully IT proficient, including Word, PowerPoint, Excel and standard communication systems. Note:- Apex Resourcing Solutions are acting as an Employment Agency

Report directly to the Managing Director of Water and collaborating closely with Business Directors including the Water UK Director of Strategy and Growth Commercial Director AECOM Europe & India leadership and Global Water and Contractor Market teams. As the Design & Build Director you will

Technical Director /Design Director - Lead the Future of Data Centre Engineering. My client is a M&E contractor seeking a Technical /Design director due to continued growth in the UK. You will come from the following background , a senior M&E engineer or design leader or you may already be a Technic

As an Associate Design Director you set creative vision, build narratives and direct creative concepts. Directing design and leading our creative teams you bring an expert and experienced vision to motivate, guide and nurture designers to deliver the world class creative that Studio XAG are known fo

A leading global engineering firm in London seeks a Regional Maritime Director (EMEA).

New opportunity for a Design Director job with a leading workplace design and build company in London. Contribute to design concepts and work with prospective clients to understand requirements. Ensure consistency with project design standards.

A creative design agency in the UK is looking for a motivated Sales & Marketing Manager. Ideal candidates will have a strong sales background and experience in design-led services.

A leading design consultancy in the UK seeks a Product Design Director to oversee innovative product design projects. This role combines project oversight with team management, requiring strong leadership, client relations, and a passion for AI's impact on design.

A multidisciplinary engineering firm is seeking an experienced individual to lead the design team for water, wastewater, and utilities infrastructure projects. Candidates must possess at least 15 years of experience in civil infrastructure design, ideally with chartered status.

The Design/Technical Director will lead all aspects of architectural, civil, structural, mechanical, and electrical design for CloudHQ’s hyperscale data centre developments across multiple regions. Own and continuously evolve CloudHQ’s global Basis of Design, engineering guidelines, standard det

It’s a great opportunity for an experienced Senior Designer to move up or an existing Design Director who wants a new, rewarding challenge. As a Design Director at Whippet, you’ll have bags of creative freedom and the opportunity lead, inspire and mentor teams throughout the creative process on

A leading creative agency is seeking a Design Director in London to provide strategic leadership on impactful design across various channels. This position offers the opportunity to influence brand identity through innovative design in a dynamic environment. The role involves building strong relatio

PwC UK is seeking a Director in the FS Enterprise Transformation team to lead the Asset Management & Asset Servicing sector. The role involves designing operating models and managing change projects for global clients.

A leading infrastructure consulting firm located in Greater London is seeking an experienced engineer to design high voltage infrastructure.

The Director is responsible for always achieving excellence in design while representing 10 Design and its design philosophy to the highest quality standard. Significant experience as a Design Director within an international architectural consultancy;. Design is part of the 10N Collective of urbani

Extensive experience in brand design with a deep expertise in the fundamentals of brand strategy as well as a confident understanding in how to design and refresh brand identities. Work in partnership with the client and design project leads to direct beautiful, effective work that delivers results

As a Content Design Specialist Executive Director in Chief Technology Office (CTO) Engineering Services and Platforms (ESP), you will shape customer experiences using your content skills to build confidence and trust in our products and services. As an expert in strategy, architecture, and content d

A global infrastructure consulting firm is seeking a Security Associate Director to manage technical security engineering services on projects. The role involves conducting risk assessments, developing strategic mitigation strategies, and designing security solutions.

Either an experienced Senior Designer ready to step up, or a seasoned Design Director looking to make their mark. Multidisciplinary: strong in brand, visual, and digital design, ideally with motion and creative‑tech curiosity. As the studio evolves its proposition, they are scaling design leadersh

You’ll lead multidisciplinary teams, build trusted client relationships, and report to the Creative Director while working closely with Strategy Directors, Account Directors, and Project Managers. Mentor and develop Associate Design Directors and Senior Designers, guiding creative thinking, craft,

The ideal candidate will possess extensive experience at the Design Director level and have a track record of delivering high-profile game titles. LEGO Digital Play in Greater London is searching for a Game Design Director to shape an innovative play experience. This role empowers you with creative

A leading creative design firm is seeking a Design Director to drive the creative delivery of major projects in London. The ideal candidate should be deeply design literate, able to present concepts confidently, and mentor others to achieve high standards.

A leading engineering consultancy in the UK seeks an experienced Associate Director to manage and lead diverse building projects. You will develop sustainable designs, collaborate with architects and engineers, and mentor junior staff.

A creative agency in London is seeking a Design Director to drive impactful creative projects. The role combines strategy, leadership, and hands-on design, requiring strong experience in agency settings. The ideal candidate will mentor teams, art-direct diverse projects, and actively contribute to t

You'll lead multidisciplinary teams, build trusted client relationships, and report to the Creative Director while working closely with Strategy Directors, Account Directors, and Project Managers. Mentor and develop Associate Design Directors and Senior Designers, guiding creative thinking, craft, a

We’re searching for a Design Director who combines creative vision with hands‑on craft, and who thrives in a role that blends leadership, strategy, and design excellence. You’ll bring solid experience from previous design roles — ideally agency side — as well as experience managing or ment

This role reports to the Senior Director, Experience Design, Global and leads a Manager, Experience Design, Global. You hold a degree in Hotel Management, Business or a related field, with additional qualifications in design, experience design or innovation viewed favorably. As Director, Experience

In support of unprecedented growth, PwC's Consulting practice currently has a vacancy in its FS Enterprise Transformation team for a Director who will help lead the Asset Management & Asset Servicing sector team, in the field of Operating Model Design and Implementation resulting from a number of di

A creative design agency in Greater London is seeking an Associate Design Director to lead creative projects and mentor a talented design team.

A technology company is seeking a Director of Software Product Design to lead the software design team. This role involves creating innovative digital experiences, optimizing design processes, and cultivating a strong team culture. Candidates should have extensive experience in digital product desig

As a Design Director you play a pivotal leadership role within our Design team, driving quality and strategically led creative solutions. We are seeking a Design Director on a fixed term contract (FTC) May/June 2026 to guide and elevate our creative vision. Experience leading a team of designers.

A leading software company in Greater London is seeking an experienced Product Design Leader to craft AI-powered experiences and lead a talented team. With over 12 years in product design and a proven record of delivering impactful products, you will develop a cohesive strategy aligned with business

A leading fintech company in the UK is seeking a Director of Product Design to lead their design function. This senior role involves defining a bold design vision, mentoring a high-performing team, and creating user-centric, scalable B2B SaaS solutions.

We’re looking for a Director of Product Design to lead design for our table management system and private dining teams. You’ll manage a global team of talented product designers, and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and

This role involves working closely with other disciplines and leading the FEED design and detailed design for substation refurbishment/extensions and new-build projects. Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for

We’re looking for a Director of Product Design to lead design across our Diner Platform teams. Lead and grow a high-performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers. Design craft and leadership: Hands‑

CBRE is seeking a Director/Manager-level consultant in Greater London to lead organisation design engagements across the real estate sector. The role requires strong management consulting experience and organisation design expertise, focusing on delivering impactful solutions and managing client rel

Work with a well-established multi-discipline practice as an Associate, with a view to progressing quickly into an Associate Director position. Design major multi-million-pound building structures across sectors including residential, commercial, retail and leisure.

A creative agency in London is looking for a 3D Design Director for a 6-month contract. The role involves leading the creative execution of retail environments, mentoring design teams, and fostering client relationships. The position offers a hybrid working model, extensive paid time off, and severa

Liaise with client, architect and other members of the design team without day-to-day Director or Technical Director level support. We’re an innovative multidisciplinary firm of environmental design consultants, building services engineers and lighting designers focused on delivering high-quality,

A leading engineering consultancy in the UK is seeking a Senior Associate Director Protection & Control Engineer. This role involves providing strategic leadership on high-voltage design projects including transmission and renewable energy systems. Successful candidates will hold a degree in Electri

A creative agency is seeking a Heavyweight Designer/Design Director to create an immersive brand world for a flagship conference in the blockchain and crypto space. The role involves collaborating closely with the Production Designer and motion team from concept to execution, requiring experience in

Design Delivery is a multidisciplinary technical function charged with the creation, development and improvement of Equinix's datacenter designs, which includes architectural and space planning, electrical, mechanical and controls features; while having direct interaction with the departments respon

This role works closely with the VP, Solution Design, Business Development Generalists & Specialists to ensure opportunities go through assessment and business optimization review for quality control and deliver an integrated bespoke proposal that will be created for the customer. Works with Leaders

The ideal candidate has over 12 years of product design experience and proven leadership in managing design teams, along with strong capabilities in AI-assisted design methodologies. A leading tech company in Greater London is seeking a Growth Design leader to drive experimentation and product desig

As an Associate Director within our Safety Consulting business, you will be a key leader growing our Design & Construction safety team market position supporting clients to meet the requirements of the Building Safety Act, CDM 2015 and related regulations. You will be part of an award‑winning UK b

You will need an excellent design background within a similar firm and have at least 10 years experience post part 3.