Area Delivery Unit Manager
23 days ago
Motherwell
Are you a delivery operations expert with a passion for continuous improvement and performance excellence Were looking for a commercially minded and quality-driven Area Delivery Unit Manager to lead and evolve our Delivery Unit model in the final this role youll play a critical part in designing and improving the way our Delivery Units operate - enhancing courier experience driving performance and supporting customer and client satisfaction. Working closely with regional leadership and operational teams youll be instrumental in shaping the Delivery Unit of the future. This is a great time to be joining us! We are growing year on year with ambitious plans for future growth and we would love to give you the opportunity to grow with us! Interested Take a look at the below to understand what youll be doing in your role as Area Delivery Unit Manager! • Provide expert guidance on sourcing cost modelling professionalism and operational standards across Delivery Units., • Lead performance initiatives through process improvements coaching and support for Delivery Unit teams., • Support the design and implementation of a commercially viable and scalable Delivery Unit model that grows with our network., • Analyse forecasted volumes to ensure that Delivery Units are adequately resourced and prepared especially during peak., • Act as the planning lead for the area coordinating with stakeholders to ensure capacity and capability align with demand., • Input into the creation of business strategies by designing improvements in training and operational excellence., • Own the implementation of changes by coaching Regional and Community Delivery Managers to embed new standards., • Champion a specific functional area (e.g. sourcing resourcing training cost effectiveness) to drive innovation and share best practice across the wider delivery organisation., • Full UK Driving Licence required, • IOSH or equivalent Health & Safety qualification preferred, • Knowledge of the self-employed courier model and logistics operations, • Proven experience in customer-focused roles and managing performance standards, • Budget planning and financial oversight experience, • Background in coaching and leading field-based teams or operational change We are Evri. Where everyone is welcome Were excited for the future. Lets deliver it together. About Us Every parcel every person every place every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth. Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere. And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet. But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you. Our Benefits 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Retailer discounts Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Documents Required Experience: Manager Key Skills Project Management Methodology,Kanban,Project / Program Management,Agile,Waterfall,Project Leadership,Application Development,Project Management,Scrum,Microsoft Project,SDLC,Project Implementation Employment Type : Full-Time Experience: years Vacancy: 1