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Technical Account ManagerScotland - Field BasedOffice Base in Glasgow£55,000-£60,000 DOE + commissionAre you a BEMS professional ready to step off the tools and into a client-facing role? We're working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth.This role is ideal for engineers with 5+ years' experience in BEMS, who want to move into account management and sales without losing touch with the technical side of the business. You'll be working across Scotland managing an existing portfolio of accounts while helping to grow new business.What You'll DoManage a portfolio of service and project accountsAct as the main point of contact for clients, following up on engineer visits and ensuring issues are resolved promptlyIdentify opportunities for system upgrades, improvements, and future projectsProduce technical proposals, estimates, and forecastsBuild strong relationships with consultants, contractors, and end usersContribute to account strategy, business reviews, and growth initiativesCollaborate with internal teams to deliver exceptional customer servicewith flexibility to work from home.What We're Looking For5-10 years hands-on BEMS experienceRelevant electrical or mechanical qualificationsStrong technical knowledge of building energy management systemsExcellent communication and relationship-building skillsSelf-motivated, proactive, and able to work independentlyPassion for technology and delivering solutionsFull UK driving licencePrevious sales experience is not essential, the focus is on technical credibility and the desire to grow commercially.Why This Role WorksJoin a growing Scottish team with an established client baseOpportunity to develop long-term commercial relationships while using your technical expertiseCompetitive salary with bonus and company car / allowanceFlexible working, supportive team environment, and strong career progressionAccess to ongoing professional development and industry-recognised trainingThis is a field-focused role, typically spending 1–2 days in the Glasgow office per week, with flexibility to work from home.For further details on this excellent opportunity, please call Daniel Allan on 07812 436964 or emailBrightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.TPBN1_UKTJ

Chat GTP Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. Were proud to be supportive teams with big ambitions too so therell be plenty of ways for you to progress. A smile on your face and a friendly manner to inspir

Resideo is looking for a Dutch and French Speaking Customer Service Administrator to join our support team in Motherwell Scotland. In addition you will be requiredto communicate with other departments such as Technical Support Logistics Manufacturing Regional Sales Managers Product Managers etc. Eng

Handle inbound and outbound sales enquiries via phone email and online channels.Upsell and cross-sell products and services to maximise revenue.Deliver outstanding customer service at all stages of the guest journey.Provide knowledgeable confident advice tailored to customer needs while building str

Job Ref: AM15544Branch: Doubletree by Hilton StrathclydeLocation: Doubletree by Hilton Strathclyde, BellshillSalary/Benefits: Hourly Rate + Service ChargeContract type: CasualHours: Part TimeShift pattern: 10.30PM-7AMHours per week: 0Posted date: 23/06/2026Closing date: 23/07/2026 We have an exciting opportunity for a Casual Night Porter to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person: • Confident Communicator, • Attention to Detail, • Passion for Excellent Customer Service, • A team player, who is also comfortable with working independently, • Willing to adapt and develop The Role: • Providing overnight support in the hotel, • Contribute to a positive guest experience from Check in to Check out, by delivering exceptional customer service, • Responding to guest queries in an efficient manner

B2B Telesales Account Manager OTE £40,000+ uncapped We are looking for an experienced B2B Telesales Executive / Internal Sales Consultant for our client in Motherwell.

The client This an outstanding opportunity for an experienced Customer Service professional with an exceptionally highly regarded organisation possessing a reputation for providing the highest standards of services to their enviable blue chip client base. The role – Logistics Customer Service Coordinator This is an exceptional opportunity for a proactive and highly organised Customer Service Coordinator to ensure the highest standards of relationships are developed and maintained with a broad client base in relation to operational transport and logistics. This is a fast-paced role where you will be responsible for managing day to day client engagement in relation to UK wide transport and logistics, your key duties and responsibilities including: • Manage customer enquiries and bookings via phone and email, • Track and liaise with clients in relation to all operational logistics, • Associated daily operational liaison with teams of drivers, • Provide fast, effective solutions for time-critical and line stoppage situations, • Monitor transport movements and keep customers updated throughout, • Ensure accurate system input, documentation, and job completion, • Maintain client KPIs and ensure high levels of customer service are effectively maintained at all times You will have experience as a Customer Service Coordinator an...

Dutch and French Speaking Customer Service Administrator in Motherwell, Scotland.This full-time, hybrid role involves engaging with customers, resolving complaints, processing orders, and collaborating with teams.The ideal candidate will be fluent in Dutch and French, have strong communication skill

While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner * Prepare our much-loved products, including making s

This is a full‑time role based on site at their busy office – Hours of work will be Monday to Friday business hours.

Join us as a Customer Assistant in our Motherwell Club offering a 25 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous kitchen experience is required. As a Customer Assistant you go above and beyond to provide exce

Seeking a Customer Service / Credit Controller Advisor in Hamilton for a permanent, hybrid role.Responsibilities include customer record management, order processing, dispatch, and handling queries.

Customer Service Representative assisting customers with banking needs, offering support and solutions.

Customer Service Advisor Based in Cumbernauld | fully office-based role Full-Time (35 hours) and Part-Time (20 hours) roles available Shift work on a rota basis | shifts between 7:00am & 11:00pm - 7 days per week Ongoing Temp contract with a view to becoming permanent Pay rate of £12.71 per hour + holiday pay Search Consultancy are delighted to be working with a leading company based in Cumbernauld to recruit multiple Customer Service roles across both Part-Time and Full-Time shift patterns. The successful candidates will be responsible for providing handling & resolving a wide range of customer enquiries. Duties involved in this role will include: Providing customer support by phone, email or instant message to customers - acting as first point of contact for the business Working towards resolutions to customer enquiries, escalating where required Troubleshooting customer problems to identify root causes, using available resources appropriately to determine how to resolve Ensuring inbound enquiries are appropriately tracked on the company system with full detail taken Updating customer information and ensuring accurate entry of contact information Ensuring that the highest standard of service is provided at all times in line with company processes In order to be considered for this role your skills and experience should include: Previous experience within Customer Service - either office-based or from a Retail or Hospitality background - this experience is ESSENTIAL First class communication skills - both written & verbal * Solid IT skills with the ability to pick up new systems quickly If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Care Service Manager Location : North Lanarkshire, ML1 4UF Salary : £36,050 per annum Contract : Full time, Permanent Hours : 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the same opportunities as everyone else. You must have the passion and drive to take a lead role in continuing to improve the quality of the services we provide to the people we support and to effectively lead and support local Team Facilitators to manage our frontline support staff. This role is pivotal to the success of our mission and ambition to support people with a learning disability to lead the lives of their choosing; lives that are full, meaningful and inclusive. A successful Service Manager will lead their teams to develop and maintain good relationships and communications with the family and Social Care professionals involved in the lives of the people we support. About You Successful applicants will be able to demonstrate the following: Significant experience of leading and managing Supported Living Services. Experience of managing teams with knowledge of culture change. A commitment to the inclusion of people with a learning disability. An in-depth understanding of the Self Directed Support Act and its principles. SVQ level 4 or the ability to work towards the relevant qualification required for your SSSC registration. SVQ Health & Social Care Level 3 is essential A clear understanding of the need to build and sustain partnerships with stakeholders, commissioners and other third sector providers. The ability to lead our business strategy at a local level whilst promoting ENABLE Scotland with an emphasis on growing our business. Full driving licence with access to your own vehicle for business use. About Us At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: Person Centred approaches, planning and thinking Introduction to autism Epilepsy awareness Moving and Handling Adult support and protection Child support and protection First Aid Positive Behaviour Support We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Blue Light Card Where required, Enable will fully fund SVQ Health and Social Care qualifications - required for SSSC registration. Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. *Terms and Conditions Apply TPBN1_UKTJ

Role: Customer Service Advisor Location: Hamilton, South Lanarkshire Full-time, permanent Salary: £27,000 Per annum Are you an experienced customer service professional who enjoys building strong relationships with customers? Do you thrive in a fast-paced environment where no two days are the same? Are you looking for a role where you can take ownership and deliver a high level of service from start to finish? We are currently working with a well-established organisation to recruit a Customer Service Advisor to join their UK Customer Service team. This is a fantastic opportunity to join a supportive and collaborative environment within a business that values customer experience and operational excellence. You will play a key role in managing customer relationships, processing orders, and coordinating deliveries, ensuring a smooth and efficient service at every stage. This role offers a strong mix of customer interaction, problem-solving, and internal collaboration. The Role The successful candidate will be responsible for delivering a high standard of customer service while supporting the wider business with order processing and coordination. Key responsibilities include: • Handling customer enquiries across phone, email, live chat, and web channels • Managing customer queries from initial contact through to resolution • Processing orders and quotes accurately across multiple platforms • Communicating with customers regarding order updates, delays, and returns • Providing product and technical information, identifying customer needs and recommending solutions • Liaising with technical teams and internal departments to ensure customer requirements are met • Supporting the external sales team with customer-related queries • Maintaining accurate and up-to-date customer records • Delivering a consistent and high-quality customer experience Essential Skills & Experience • Previous experience in a customer service role within a fast-paced environment • Strong communication and interpersonal skills • Excellent organisational skills with the ability to prioritise and multitask • Confident using Microsoft Office and CRM systems • A proactive and customer-focused approach The ideal candidate will also • Enjoy building rapport with customers and understanding their needs • Be confident handling multiple tasks while maintaining attention to detail • Take ownership of tasks and follow through to completion • Be a strong team player who supports colleagues across the business • Demonstrate a positive and solution-focused mindset What’s on Offer • Salary up to £27,000 • Monday to Friday working hours • Hybrid working available after initial training period • 25 days annual leave plus bank holidays Interested? Please apply Apply Now to be considered for the role

Customer Experience Adviser £27,928 basic salary + bonus + benefits Permanent/Full time Cumbernauld An exciting opportunity has arisen to join a collaborative and supportive Customer Experience Team within a fast-paced, office-based environment. You'll play a key role in delivering exceptional customer service and supporting sales activity through strong communication, organisation and attention to detail. Why should I apply? Join a global, values-driven company and be part of a supportive environment where your career can thrive. This role offers exciting opportunities to develop your skills, work across multiple teams, and make a real impact. With strong training, mentoring, and progression pathways, you'll gain exposure to diverse aspects of the business while contributing to a company renowned for delivering essential solutions. If you're motivated, collaborative, and eager to grow, this is the place to build a rewarding career. Key Responsibilities • Manage inbound customer calls, orders, and enquiries, ensuring accuracy and excellent Make proactive outbound calls to generate repeat orders, upsell, and identify opportunities for Build strong working relationships with internal teams including Sales, Operations, and Supply Chain. Handle customer queries efficiently via phone, email, and internal Support team performance by contributing to call handling and service-level Demonstrate proactive communication and ownership of shared inbox Maintain accuracy in data entry and order Take responsibility for personal development and always uphold company val Thrive in a busy environment, managing multiple priorities * Contribute to team and individual targets, with the opportunity to earn performance-related About You • Previous customer service or sales support experience (ideal but not essential). Confident communicator with excellent listening and problem-solving Strong organisational skills with good attention to Proficient in Microsoft Office, particularly Excel and Positive, proactive, and able to work both independently and as part of a Comfortable working in a fast-paced environment with high call Keen to progress your career over the next few * Full driving license is preferred but not What's in It for You • Ongoing training and access to a modern e-learning Mentoring and development support to help you A friendly, inclusive, and growth-focused work * Opportunity to develop your career within a supportive team Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com

Join the Evri Final Mile Team as a Courier Service Specialist! Motherwell Location Motherwell - Shift Pattern – Any 5 days over 7 Ready to be at the heart of the action? Step into a fast-paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem-solving, supporting others, and driving service excellence, this is your moment. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! What You'll Be Doing Day to Day as our Courier Service Specialist As a Courier Service Specialist , you'll be the on-site champion keeping our Delivery Unit's running like clockwork. From supporting and guiding couriers to ensuring parcels are ready for collection, you'll be the steady hand ensuring efficiency, compliance, and reliable service. You'll oversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlessly—so our customers get the great experience they expect. Responsibilities Support the onboarding of new couriers and allocate work effectively. Monitor parcel scanning, courier readiness and ensure compliance throughout the process. Address local issues such as late couriers, scanning delays, or missing parcels before escalating. Use the Service Tracker to raise timely, transparent escalations when needed. Support couriers with manifests, routing, and operational queries. Provide daily operational feedback to the Territory Manager to optimise performance. Interested? Here's What You'll Need to Succeed A current UK driving licence . Solid understanding of the self-employed courier model . Experience working in a fast-paced, customer-focused operational environment . Strong problem-solving , organisation, and attention to detail. Confident communication skills and the ability to spot and escalate risks quickly . Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome We're excited for the future. Let's deliver it together. TPBN1_UKTJ

Customer Service Advisor & Administrator Based in Cumbernauld | fully office-based role Full-Time role | 8:30am to 5:00pm | Monday to Friday Temp contract for a minimum of 8 weeks | potential for extension Pay rate of £14.00 per hour + holiday pay Search Consultancy are delighted to be working with a leading business based in Cumbernauld to recruit a Customer Service Advisor on a Temp Contract for at least 8 weeks to support on a project. The successful candidates will be working in a supportive and lively team taking full responsibility for emailed enquiries, customer returns/repairs co-ordination and associated administration. Duties involved in this role will include: Taking ownership & management of the enquiries & returns inbox - dealing with a high volume of enquiries in a courteous & professional manner Processing return & repair requests, ensuring that return labels are correctly issued to customers in good time Providing customers with tracking information Escalating more in-depth or complex return & repair requests to the relevant team member to pick up Ensuring that all return & repair requests are correctly logged on the internal system and updated on Excel sheets Various other ad hoc customer service & administrative tasks as required/directed In order to be considered for this role your skills and experience should include: Previous experience within Customer Service - preferably multi-channel office-based First class written communication skills - as the vast majority of this role will be dealing with emailed correspondence Solid IT skills (particularly MS Excel) with the ability to pick up new systems quickly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Inbound Sales Advisor - No Cold Calling Location: Eurocentral (Motherwell/Glasgow) or Dundee Salary: £25,000 Basic Salary + Uncapped Bonus (£45,000+ OTE) Hours: Full Time | 5 Days per Week | Flexible Shifts Monday-Sunday | Every Second Weekend Off Turn Conversations Into Earnings Are you ambitious, target-driven, and motivated by earning potential? Do you enjoy speaking with customers and building relationships? If so, this could be the perfect opportunity to take your sales career to the next level. We're partnering with one of the UK's fastest-growing automotive finance brokers, a business that continues to invest in its people, technology, and future growth. Due to ongoing success, they're looking for enthusiastic and motivated individuals to join their high-performing sales team. This is a genuine inbound sales role where you'll speak with customers who have already expressed an interest in vehicle finance. There is no cold calling, no prospecting, and no lead generation required - just warm enquiries and the opportunity to provide an excellent customer experience while maximising your earnings. What's in it for you? £25,000 basic salary Realistic On-Target Earnings of £45,000+ per year Guaranteed earnings during your first 3 months Uncapped bonus structure Hybrid working available after successful completion of probation Full training through a dedicated Training Academy Ongoing coaching and development Clear career progression opportunities 30 days holiday, increasing with length of service Subsidised travel scheme Regular incentives, recognition programmes, and team rewards Flexible shift patterns with every second weekend off Supportive, fast-paced, and rewarding working environment The Role As an Inbound Sales Advisor, you'll manage customer enquiries from initial contact through to finance application completion, helping customers find suitable finance solutions while delivering exceptional service throughout their journey. You'll be responsible for: Handling inbound customer enquiries via telephone, email, and live chat Building rapport and understanding customer needs through effective questioning Guiding customers through the vehicle finance application process Recommending suitable finance options based on customer circumstances Delivering a professional, consultative sales experience Maintaining accurate customer records and documentation Liaising with dealerships and internal departments to ensure a smooth customer journey Achieving individual sales and performance targets Ensuring compliance and quality standards are met at all times About You We're looking for confident, enthusiastic individuals who thrive in a target-driven environment and are motivated by success. You may have experience in: Sales Telesales Contact Centre environments Customer Service Retail Hospitality Insurance Recruitment Estate AgencyMost importantly, you'll have: A passion for sales and delivering results A positive, outgoing personality Excellent communication and listening skills Strong organisational skills and attention to detail A customer-focused approach The drive to maximise your earnings and progress your career The ability to work effectively in a fast-paced environment Why Join? This is an excellent opportunity to join a growing organisation where hard work is recognised, performance is rewarded, and career progression is genuinely achievable. Whether you're already working in sales or looking to transfer your customer service skills into a rewarding sales career, full training and ongoing support will be provided to help you succeed. Apply today and take the next step towards a rewarding career with excellent earning potential. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Working in our retail teams, youll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experi

Customer Service Representative.

As a Customer Service Coordinator in a fast-paced packaging manufacturing environment, you'll support customers by managing orders, coordinating with production teams, and ensuring packaging products are delivered accurately and on time. Our focus is on the health and safety of our employees, the we

Relay UK is a vital service helping deaf, hard of hearing, and speech-impaired individuals connect with emergency services, businesses, friends, and family.

We have an excellent opportunity for a Customer Service Coordinator to join our client, a market-leading organisation at their Glasgow offices. Working within their busy offices, the successful candidate will provide key administrative support to the direct team, colleagues, and external customers.

Permanent job - Office Admin / Customer Service. Working with our courier and engineers to organise visits to customers businesses. It is essential for this role is that you are fluent in both Polish and English, you will be communicating with customers and clients both verbally and in writing.

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliab

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET). Youll be talking ov

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignm

Strong customer service and communication skills with a customer-first mindset and problem solving abilities. Customer Service or Claims handling experience is desirable. This is a great job for someone who is passionate about delivering outstanding customer care, supporting customers during emergen

Working at frog means you are empowered to meet the moment and Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. Salesforce, MS

Working at frog means you are empowered to meet the moment and Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senio

Tesco Retail is seeking a customer service representative in Scotland. You will serve shoppers with a smile, work in various store areas, and ensure excellent service.

The ideal candidate will have experience in a supervisory role, strong customer service skills, and a commitment to inclusivity. In this role, you'll lead and motivate your team to provide exceptional service in a store that also offers delivery and online ordering.

The Customer Service Advisor role involves providing excellent customer service, resolving inquiries, and promoting products that support home decarbonization via calls, chat, and email.

Customer Service Advisor - Move from Hospitality to an Office-Based Role!Temp - permAre you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to suppo

Passionate about delivering outstanding customer service either from a face to face or a telephony background, previous financial services background isn’t essential as we’ll provide you training. Developing your knowledge of services and products to help our customers. We'll help you to develop

Key Responsibilities Manage inbound calls, emails, and chat inquiries from Croatian-speaking customers Provide accurate information regarding products, services, and policies Resolve customer concerns efficiently and professionally Escalate complex cases to the appropriate departments when required

Handles customer interactions, schedules appointments, coordinates engineer visits, and maintains data across internal systems.

Customer Service Assistant for a B2B drinks platform startup in London. Responsibilities include handling inquiries, managing customer satisfaction, problem-solving, and supporting client loyalty.