JOB TODAY logo

Digital account manager jobs in RichmondCreate job alerts

  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    18 days ago
    £38000–£45000 yearly
    Full-time
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

    Immediate start!
    Easy apply
  • Office Coordinator
    Office Coordinator
    1 month ago
    £760–£1085 monthly
    Full-time
    London

    Employer Description KBM Accounting & Advisory is an established UK-based firm with over 35 years of experience in accounting, tax, audit, and business advisory services. We are expanding our presence into the UAE through our IFZA-licensed entity in Dubai to support local businesses with high-quality, reliable, and professional financial services. Our approach combines strong technical expertise with a personal, client-focused service style. We believe in professionalism, integrity, continuous learning, and building long-term relationships with both clients and our team. As an employer, we offer a supportive working environment, opportunities to grow alongside an expanding international firm, and the chance to work closely with a qualified UK team. We value people who take initiative, communicate well, and uphold high standards in their work. Job Title: Admin / Office Coordinator Location: Dubai, UAE Company: KBM Accounting & Advisory (IFZA Free Zone) Type: Full-time Summary: We are seeking a well-organised and professional Admin / Office Coordinator to support our Dubai operations. The role requires strong communication skills, good customer service, and the ability to manage office tasks efficiently. Prior UAE administrative or accounting-office experience is preferred. Responsibilities: • Handle client enquiries via phone, email, WhatsApp, • Maintain organised digital and physical records, • Assist with client onboarding and documentation, • Schedule meetings and manage diaries, • Coordinate with PRO services for visa/licence paperwork, • Follow up with clients for missing documents, payments, or approvals, • Assist in preparing simple reports or summaries raised by accountant, • Support marketing activities (sending emails, following up on leads), • Maintain professional office environment (even if flexi-desk), • Liaise with suppliers, landlords, service providers Requirements: • 2–5 years UAE administrative experience (accountancy office preferred), • Excellent English communication, • Strong organisational skills, • Basic accounting knowledge is a plus, • Proficiency in MS Office, • Friendly, confident, client-facing personality Salary Range: AED 3,500–5,000 Start Date: January 2026

    No experience
    Easy apply