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  • Customer Service Manager
    Customer Service Manager
    1 day ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Technical Manager
    Technical Manager
    1 day ago
    £20000–£50000 yearly
    Part-time
    London

    A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

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  • Software Engineer
    Software Engineer
    6 days ago
    £41700–£44350 yearly
    Full-time
    London

    Overview: London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solution provider based in London, for the position of Software Engineer. This role is ideal for a highly skilled and technically proficient individual with strong leadership capabilities and a deep understanding of IT systems & infrastructure. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. The Role As a Software Engineer, you will play a key role in designing, developing, and maintaining high-quality software applications. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. This role is eligible for sponsorship under the Skilled Worker Visa (SOC 2136 – Programmers and Software Development Professionals). Key Responsibilities • Develop, test, and maintain high-quality software solutions., • Write clean, efficient, and well-documented code., • Contribute to system and application design, architecture, and planning., • Debug, diagnose, and resolve software defects and performance issues., • Collaborate with cross-functional teams including product managers, designers, and QA engineers., • Participate in code reviews and ensure development best practices., • Support continual improvement in development processes and tools. Essential Skills & Experience • Strong programming experience in at least one major language (e.g., Java, Python, C#, JavaScript, Go, or similar)., • Experience with software development lifecycle (SDLC) methodologies., • Knowledge of databases (SQL or NoSQL)., • Understanding of version control (e.g., Git)., • Ability to solve complex technical problems and think analytically., • Good communication skills and ability to work in a team environment. Desirable Skills • Experience with cloud platforms (AWS, Azure, or GCP)., • Familiarity with microservices, containerisation (Docker, Kubernetes)., • Front-end experience (React, Angular, Vue) or mobile development., • Experience working in an Agile environment. Benefits: • Competitive salary aligned with experience and visa requirement, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be evaluated continuously as they are received. Please ensure your submission by 20th December 2025 How to Apply: Interested candidates should apply through Job Today or send their CV and a short cover letter. Please note: Only shortlisted applicants will be contacted

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  • Estimating Manager
    Estimating Manager
    26 days ago
    £100000–£120000 yearly
    Full-time
    London

    Estimating Manager – Construction £100,000+ per annum + package allowance + 3% pension Full-time | Office-based | South Woodford Projects: £100k–£10m | New Build & Refurbishment | Public Sector We are recruiting on behalf of a well established main contractor for an experienced Estimating Manager to lead a team of six estimators. This senior role sits within the pre-construction function and is responsible for producing accurate, competitive tenders, cost plans and value engineering proposals across a varied portfolio of public sector new build and refurbishment projects. The Role As the Estimating Manager you will manage the full tender process, ensuring quality, compliance and consistency across all submissions. The position requires strong team leadership, client engagement, and the ability to secure profitable work in line with business objectives. You will be reporting in to the Business Manager or, where required, a company director. Estimating Manager Key Responsibilities: Tender Management • Review tender documents and identify commercial, technical and contractual risks., • Prepare detailed take offs and Bills of Quantities for traditional and Design & Build projects., • Develop, check and refine pricing, rate build ups and preliminaries., • Coordinate subcontractor and supplier enquiries., • Analyse quotations and select preferred partners., • Carry out site visits and incorporate findings into tender pricing., • Collaborate with Operations on construction methods and programme durations., • Ensure all tenders are accurate, competitive and properly peer checked. Budgets & Cost Planning • Produce early stage budget estimates and cost plans as required. Tender Reviews • Present tender build ups at internal adjudication meetings., • Explain pricing approach, risks and competitive landscape., • Finalise tender submissions following review outcomes. Handover to Delivery Teams • Prepare full tender handover packs and brief operational teams following award. Client Interaction • Attend pre- and post-tender meetings, supporting presentations, value engineering and negotiation. General Duties • Support and guide the estimating team., • Assist with material and subcontractor selection., • Prepare monthly tender activity reports., • Mentor junior or trainee estimators., • Undertake duties aligned to business growth and operational needs. Experience & Skills Required • Proven experience as an Estimating Manager or Senior Estimator within a main contractor., • Strong background in new-build and refurbishment schemes, ideally within the public sector., • Ability to lead a small team and manage multiple tenders simultaneously., • Excellent analytical ability and attention to detail., • Confident communicator with strong client facing skills., • Competent with estimating software and digital take off tools. Estimating Manager Package • £100k+ basic salary, • Package allowance, • 3% pension contribution, • Full-time office-based role in South Woodford What to Do Next If you are an Estimating Manager seeking a new challenge and this opportunity sounds of interest, please apply today to discuss the role in more detail. If you know an Estimating Manager who may be suitable, we would welcome your referral please get in touch with us.

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  • Education Consultant
    Education Consultant
    26 days ago
    Full-time
    Ilford

    🌟 We’re Hiring! Join Our Team at M&N Education🌟 📍 London, United Kingdom 💼 Full-Time Job Title: Education Consultant Salary: Negotiable Key Duties and Responsibilities Advise students on suitable universities, programmes, and academic pathways based on individual backgrounds and career goals. Assess student academic records and provide guidance on eligibility for higher education programmes. Support students throughout the university application process, including reviewing documentation and ensuring timely, accurate submission. Conduct one-to-one consultations, interviews, and counselling sessions addressing both academic and personal concerns. Deliver presentations, workshops, and information sessions on UK higher education and admissions procedures. Maintain accurate records of student interactions, progress, and applications for internal monitoring and compliance. Liaise with universities, colleges, and partner institutions to facilitate application and admission processes. Provide guidance on scholarships, student finance options, and funding opportunities. Stay updated with UK education policies, university admissions standards, and relevant immigration rules. Ensure all activities comply with organisational policies, data protection, and Home Office sponsor duties. Required Skills and Qualifications Bachelor’s degree or higher in Education, Social Sciences, Business, or a related field. Strong understanding of the UK higher education system and admissions processes. Excellent communication, advisory, and interpersonal skills. Ability to assess academic backgrounds and provide professional guidance.

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  • Administrative Assistant
    Administrative Assistant
    29 days ago
    £12.21–£15 hourly
    Part-time
    Bromley

    Location: Bromley Job Type: Full-Time / Part-Time About Us: We are a small, dedicated and busy law firm specializing in criminal defence. We pride ourselves on providing personalized, high-quality legal services to our clients. We are a close-knit team looking for a proactive and organized professional to become the backbone of our daily operations. Position Overview: We are seeking a highly organized and reliable Legal Secretary / Administrative Assistant to ensure the smooth running of our office. This is a pivotal role that combines traditional administrative duties with key legal support tasks. The ideal candidate will be the first point of contact for our clients and will play a crucial role in managing schedules, documents, and communications with both clients and the court. Key Responsibilities: Client and Communication Management: · Professionally answer, screen, and direct all incoming telephone calls. · Greet clients and visitors in a warm and professional manner. · Manage general email inquiries and correspondence. · Serve as a liaison between the lawyers, clients, and chambers. Administrative and Legal Support: · Diarising & Scheduling: Manage and maintain attorney calendars, including scheduling appointments, client meetings, and court hearings. Send timely reminders. · Document Preparation: Draft, format, proofread, and finalize correspondence, emails, and basic legal documents (e.g., letters, simple pleadings, affidavits of service). · File Management: Open, organize, and maintain both physical and electronic client files, ensuring they are up-to-date and confidential. · Court & Deadline Coordination: Assist with loading (filing) documents with the court (chambers) electronically and in-person as required. Monitor and track critical deadlines. · Booking Legal Visits: Coordinate and schedule any necessary legal visits, such as court reporters, process servers, or interpreters. Additional Duties: · Perform general office management tasks, including ordering supplies, managing mail, and ensuring common areas are tidy. · Provide billing support by tracking time and preparing pre-bills for review. · Assist with other ad-hoc tasks and projects to support the legal team. Required Qualifications & Experience: · Mandatory: prior experience in a secretarial or administrative role. · Exceptional verbal and written communication skills. · Superior organizational skills and a keen attention to detail. · Proficiency in Microsoft Office Suite (Word, Outlook, Excel). · Ability to handle sensitive and confidential information with discretion. · Proven ability to multitask, prioritize workload, and work effectively in a fast-paced environment. · Professional demeanor and a strong client-service orientation. Preferred Qualifications: · Previous experience as a legal secretary or administrative assistant within a law firm or other legal environment. · Familiarity with legal terminology, documents, and procedures. · Experience with legal practice management software (e.g., Leap, Clio, PracticePanther, MyCase).

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    2 months ago
    £41700 yearly
    Full-time
    Bethnal Green, London

    Job Purpose We are seeking an enthusiastic and driven Sales and Marketing Executive to promote Spring Sigma Ltd’s range of services including taxi operations, document support, business administration, and education. The successful candidate will play a key role in developing marketing strategies, driving sales growth, and strengthening client relationships. Key Responsibilities • Develop and implement marketing strategies to promote company services across multiple sectors., • Generate new business leads, negotiate contracts, and maintain relationships with clients and partners., • Manage promotional campaigns (digital and print) and coordinate social media marketing., • Conduct market research to identify trends and customer needs., • Create and manage advertising materials, brochures, and online content., • Prepare sales reports and performance metrics for management review., • Collaborate with internal teams to ensure marketing activities align with business goals., • Represent the company at networking events, trade fairs, and exhibitions. Skills and Experience Required • Minimum of 2–3 years’ experience in a sales, marketing, or business development role., • Proven ability to meet sales targets and deliver marketing campaigns., • Strong communication, presentation, and negotiation skills., • Good understanding of digital marketing tools and CRM systems., • Self-motivated, well-organised, and results-driven., • Proficient in Microsoft Office (Word, Excel, PowerPoint)., • Bachelor’s degree (or equivalent) in Marketing, Business, or a related discipline. What We Offer • Competitive salary and performance-based incentives., • Supportive and inclusive work environment., • Professional training and development opportunities., • 28 days annual leave (including bank holidays). Eligibility This position qualifies under the UK Skilled Worker Visa (Occupation Code 3545). Spring Sigma Ltd is a licensed sponsor and can issue a Certificate of Sponsorship for eligible applicants who meet the required skill and salary thresholds set by the UK Home Office.

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