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Job Description: Job Summary We are seeking a proactive and organised Assistant Property Manager to support our property management team. The successful candidate will assist with daily operations, tenant relations, and administrative tasks to ensure the smooth running of our property portfolio. This role offers an excellent opportunity for individuals looking to develop their career within the property management sector, providing valuable experience in a dynamic environment. Duties • Assist with tenant enquiries and facilitate communication between tenants and management., • Support lease administration, including data entry and document management using property management software such as Yardi., • Coordinate maintenance requests and liaise with contractors to ensure timely resolution of issues., • Conduct property inspections and prepare reports on condition and compliance., • Manage administrative tasks such as filing, correspondence, and scheduling appointments., • Handle phone calls professionally, demonstrating excellent phone etiquette., • Support upselling initiatives to promote additional services or lease renewals., • Maintain accurate records of rent payments, arrears, and other financial transactions., • Proven experience with Yardi or similar property management software is highly desirable., • Strong office experience with excellent organisational skills., • Proficient in data entry and maintaining detailed records., • Previous administrative experience within a property or facilities management environment is advantageous., • Excellent phone etiquette with the ability to communicate clearly and professionally., • Ability to upsell services effectively while maintaining a customer-focused approach., • Organised with strong attention to detail and the ability to prioritise tasks efficiently. This role is ideal for motivated individuals eager to grow their expertise in property management while supporting a dedicated team in delivering exceptional service to tenants and clients alike.

Eden Brown Synergy are working with a Government Department who are looking for an experienced Knowledge Systems Manager for 12 months. The role is full time, to start ASAP and paying £41.92 Umbrella per hour (inside IR35) PAYE options are available. The role is hybrid (3 days a week on site 2 days at home) and based in Westminster. The role: Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of department's current Knowledge Systems used across the department and wider civil service. Key responsibilities: • Leading the team who own and maintain the department's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across K&I and wider Knowledge and Learning Communities to support and engage users across the department, including delivering training., • Contributing to K&I projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way., • Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of department's knowledge and learning systems to ensure they support a national department and are fit for the future., • Ensuring that all activities are aligned with the department's priorities, strategies and cross-government policies relating to information and data management, • Expert insight on technological changes and knowledge management to ensure that the department's remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps., • Project Management, • Line management, • Knowledge systems experience Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Quantity Surveyor / Cost Manager Our client is offering... Salary - £65,000- £85,000 plus Travel Allowance to help pay for your commute, excellent bonus structure, non-contributory pension, private healthcare and life insurance, plus many more… Location - London Quantity Surveyor - The Role… Our client is looking for an experienced Quantity Surveyor / Cost Managerto join their commercial team, supporting a mix of business-as-usual works and major capital expenditure projects across our data centre portfolio. Experience in data centres is not required — we welcome candidates from comparable infrastructure or complex building environments. This is a hands-on, client-side role managing building and MEP costs from early budgeting through final accounts. On-site presence of 4 days per week, reflecting the hands-on, client-side and collaborative nature of the role. You’ll take ownership of building and MEP cost management from early budgeting and master planning through procurement, change control, and final accounts — ensuring value for money while maintaining high standards of quality, safety, and delivery. Quantity Surveyor: Strategic & Planning • Prepare and maintain master plans for BAU and major capex works (biannual cycle), • Produce detailed project budgets and cost plans with cash-flow forecasting, • Actively review scope, design, and tender information to identify gaps, risks, and opportunities, • Lead value engineering and advise on value-for-money improvements, • Monitor costs against approved budgets and escalate risks or funding requirements, • Support procurement and tendering activities, including pricing schedules and evaluations, • Participate in contractor and supplier selection, • Assess valuations, materials off-site, and payment recommendations, • Evaluate claims, loss & expense, payless notices, and extensions of time, • Provide cost input to project risk management and early warning processes, • Maintain awareness of Health & Safety risks and report issues in line with company policy, • Attend project and team meetings and provide clear commercial reporting, • Raise and manage purchase requests and purchase orders (Coupa) Essential • 4+ years’ experience in cost management / quantity surveying, • Strong experience with building and MEP works, • Excellent commercial awareness and attention to detail, • Confident communicator, able to work with multiple stakeholders, • Degree (or equivalent) in Quantity Surveying, Commercial Management, or similar, • Membership of a relevant professional body (e.g. RICS), • Data centre or critical infrastructure experience, • An analytical, logical approach to problem-solving, • High standards of professionalism and integrity, • A collaborative mindset with the confidence to challenge constructively

Job Title: Care Coordinator Salary: £30,784 per annum Location: North Kensington, London Job Type: Full time, Permanent SPONSORSHIP REQUESTS WILL NOT BE ACCEPTED. The main purpose of this role is to manage rosters for carers which are fair, consistent and realistic for carers and clients. The role also involves the mentoring, monitoring and coaching of Carers, reporting concerns regarding Service Users and Carers to the Branch Manager and/ or Registered manager. This role is performed in accordance with the Employee Handbook and HealthVision's policies and procedures. Duties & Responsibilities: • Assigning appropriate carers who match the preferences of clients, • Managing client relationships, • Make sure your team document and maintain clear and accurate records of care given Position Requirements: • People management skills, • Organisational skills, • Demonstrated Training Skills (including the ability to show proficiency in all necessary equipment), • Ability to establish relationships under challenging circumstances, • Good written and oral communication skills, • Commitment to being sensitive to needs of other cultures, • Proficient use of IT systems, • Paid Induction and ongoing training, • Company Pension Scheme, • Yearly salary increment, • Regular staff evening Health Vision is an equal opportunity employer. Health Vision is dedicated to creating a workforce that is as diverse as the people that make up each of our boroughs. All people are welcome to apply, regardless of their social background, religion, age, race, gender, or disability. If you are looking for a rewarding job where you can make a difference to the lives of others, then please click APPLY with your most up to date CV. Candidates with the experience or relevant job titles of: Domiciliary Care Coordinator, Support Work Team Leader, At Home Care Assistant Manager, Homecare Assistant, Support Worker Coordinator, Care Coordinator, Care Support Team Leader, Care Assistant Manager, Care Worker, Healthcare Assistant, Care Helper, Care Management, Care Assist, Support Assistant, Elderly Support, Elderly Care, Care Home Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered.

Group COINS ERP Manager Role OverviewThe role demands hands-on COINS expertise, ideally within a construction environment, with proven responsibility for ERP delivery, finance system alignment and senior stakeholder engagement. This role is an urgent requirement for my client.If this is a match for your experience and wish to have a confidential conversation, please reach out to me ASAP:Lorenz Pasch at Hays Recruitment | | If my mobile number is not shown above, it is available on my LinkedIn profile An established, multi-entity organisation is looking for an experienced COINS ERP Manager to take full ownership of its COINS environment at group level. This is a highly visible role with genuine influence, where you'll lead implementations, optimise core financial processes, and embed COINS at the heart of the business. What you'll be responsible forCOINS ownership & implementation • Lead end-to-end COINS implementations across multiple entities, • Resolve historical implementation issues and stabilise existing environments, • Ensure COINS fully supports finance and commercial workflows, • Design and document end-to-end process maps across P2P, O2C, R2R and C2C, • Own upgrades, enhancements, troubleshooting and BAU system administration, • Manage user access, security, cost codes, contracts and master data, • 3-5+ years' experience working with ERP systems, including implementation and optimisation, • Strong hands-on experience with COINS (or similar construction-focused ERP platforms), • Solid understanding of finance systems, data structures and controls, • Proven ability to lead projects involving multiple stakeholders and competing priorities, • Experience in the construction or built environment sector, • Degree in Information Systems or a related discipline (or equivalent experience), • Highly organised, structured and methodical, • Comfortable working independently with full system ownership, • Commercially minded with a continuous-improvement mindset, • Confident communicator who can work effectively with both technical and non-technical teams, • True ownership of a business-critical ERP system, • Visibility and influence at group level, • Opportunity to fix, improve and modernise, • Long-term roadmap with meaningful change projects ahead Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Account Manager/ New business N14 Office Based £28,000 - £34,000 Benefits comms Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities · Making and Taking calls pushing to bring in new business · Ordering and provisioning of products and services · Speaking to suppliers and dealing with support cases · Taking calls, submitting orders and logging faults · Preparing sales order forms and sending to client on DocuSign · Provide customer support throughout the order process, either by call or email · Filtering calls and dealing with any queries · Fault Reporting on all products and services · Day to day management of the Support email inbox · Calling existing clients to upgrade products and services by phone and email. · Account Manage existing clients · Upsell products and services to new and existing clients Skills & Experiences · Previous experience in a Account Management and Sales within the Telecoms sector · Strong organisational and problem-solving skills with exemplary attention to detail · Ability to work to deadlines and the ability to prioritise a busy workload · A positive and can-do attitude · Technically competent, particularly with MS Office suite · Able to develop and document procedures and systems · Ability to work under pressure. · Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.

Job Title: Project Manager (Business Analysis Focus) SAAS – Banking / Insurance Job Summary: We are seeking an experienced Project Manager with strong Business Analysis capabilities to deliver technology and business change initiatives within financial services. This role combines end-to-end project delivery with hands-on requirements gathering, process improvement, and stakeholder engagement. The successful candidate will manage cross-functional teams, define clear requirements, and ensure solutions are delivered on time, to quality, and aligned with business objectives. Responsibilities: Project Delivery • Own and deliver project plans, including timelines, milestones, dependencies, and resources, • Manage delivery roadmaps and track progress against key objectives, • Gather, define, and document business and system requirements, • Break down complex requirements into clear, actionable deliverables, • Act as the key link between business and technical teams, • Provide regular updates on progress, risks, and milestones, • Manage competing priorities across multiple workstreams, • Identify and drive process improvements and operational efficiencies, • Work closely with development and QA teams to ensure successful delivery, • Oversee testing, quality assurance, and release readiness, • Maintain clear documentation, governance, and risk management Required Skills & Experience: • Proven Project Management and Business Analysis experience within banking, insurance, or financial services, • Experience delivering technology or system implementation projects, • Strong requirements gathering and process mapping skills, • Ability to manage multiple priorities in fast-paced environments, • Excellent stakeholder management and communication skills, • Strong understanding of delivery lifecycles and technical processes, • Highly organised with strong attention to detail Desirable: • Agile experience, • ClickUp or similar tools, • Exposure to data/reporting environments

Product Lead – Finance and Commercial • £71,121 per annum + public sector pension and other benefits Day-to-day of the role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on product vision and progress., • Manage and support a team of functional SMEs to deliver outcomes set against your product roadmap., • Collaborate extensively with peers across the organisation to ensure a consistent approach., • Define and prioritise product features through extensive collaboration and negotiation, supported by outcomes and value., • Analyse data and customer feedback to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to senior stakeholders, outlining clear benefits and costs., • Proven experience as a product manager or owner, preferably within an internal product space., • Minimum of 3 years in Finance and Commercial solutions., • Familiarity with SaaS-based solutions like Oracle Cloud Financials and Sourcing., • Strong project management skills in technology development and implementations., • Experience managing a small team, providing clear direction and support., • Capable of shaping product strategy and delivery capabilities., • Knowledge of public sector shared services and the challenges they face. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

Cedar is seeking an experienced HR Project Manager to support a large-scale transformation programme for a global business. The role will focus on delivering improvements across HR operations, including the implementation of an integrated HR and Finance platform. Key Responsibilities • Lead delivery of a complex HR transformation programme, • Document and improve HR processes to enhance efficiency and consistency, • Engage with stakeholders across multiple business functions, • Coordinate internal teams and external partners, • Support the implementation of Oracle HCM solutions, • Proven experience delivering HR transformation programmes, • Strong hands-on experience with Oracle HCM (essential), • Experience with HR and Finance system integration, • Strong project management capability across full lifecycle delivery, • Excellent stakeholder engagement and communication skills, • Outside IR35, • Long-term deployment, • Flexible, hybrid working model, • International experience beneficial, • French language skills advantageous ApplicationCandidates should demonstrate experience in HR transformation, Oracle HCM delivery, process improvement, and enterprise system implementation, along with strong programme leadership and change management capabilities.

HCA Sites Manager London Area | Hybrid with UK Travel | Monday to Friday | 37.5 Hours Are you an experienced Clinical Engineering leader ready to take ownership of multi-site operations in a patient-critical environment? This is your opportunity to play a pivotal role in delivering safe, compliant and high-performing medical equipment services across HCA sites. Purpose Of The Role The role requires an Equipment Management Professional to deliver Clinical Engineering support across HCA sites nationally, ensuring the safe, effective and compliant management of medical equipment. The post holder will lead and manage Service Managers, Engineers and onsite administrators to meet contractual SLA requirements and maintain high standards of service delivery. They will be responsible for driving continuous improvement and for the development and implementation of policies, processes, clinical governance frameworks and quality systems. Must Have Experience & Skills • Proven experience as a Clinical Engineering leader, • Strong knowledge of medical equipment and its application within patient-critical environments, • A successful track record of managing multidisciplinary teams, • Experience delivering services across multiple sites, • Strong experience developing and implementing policies, processes, and quality systems, • Excellent communication and stakeholder engagement skills, • Strong commercial awareness and understanding of service delivery performance, • The ability to lead proactively with accountability and professionalism, • A passion for motivating teams and driving continuous improvement, • The confidence to perform effectively within a fast-paced healthcare environment, • Overall management and performance of the team in delivering safe and effective clinical services., • Achieving required KPI targets in line with customer SLA arrangements., • Leading the development and implementation of policies, processes and quality systems relating to medical devices., • Reviewing and updating existing procedures and developing a robust system for all aspects of clinical equipment management., • Line management and supervision of the team, including setting objectives, conducting appraisals, planning work schedules and providing mentoring and support, with full backing from the Operations Manager., • Ensuring good practice in equipment management, including planned and reactive maintenance, asset lifecycle management and service contract monitoring., • Recruiting, inducting, developing and supporting staff to achieve high levels of productivity., • Working with and supporting the Operations Manager to exceed contract KPIs and ensure customer satisfaction., • Supporting customers as required to minimise disruption to hospital operations., • Building long-term relationships with customers, subcontractors and staff to ensure responsiveness and support., • Leading on customer escalations and ensuring complaints are dealt with promptly., • Working alongside contract and account managers to ensure customer requests are met., • Supervising and taking responsibility for the investigation of incidents involving medical devices., • Acting as the lead point of contact with MHRA, CQC, Health & Safety and other regulators, and implementing procedures to ensure compliance., • Conducting audits of clinical equipment, database content and record accuracy., • Uncontrolled when printed, ensure you have the current version before using this document., • Travelling to sites as required to support team engagement and customer relationships., • Undertaking any other duties that support the smooth operation and delivery of the service., • Contributing to the development of annual operating budgets for assigned contracts and monitoring performance against budget., • Degree in Management or equivalent experience, • Managerial experience (>5 years), • Biomedical experience (>10 years), • Membership of RCT or IPEM (Desirable), • Experience with medical device management theory and policies, • Customer focussed, confident meeting senior customer management, • Computer literate (Windows) to include Microsoft Office, • Excellent Influencing and negotiation skills, • Strong interpersonal & communication skills, • Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding, • Able to work as part of a team or alone, • Able to work to a deadline on various projects, • Exceptional levels of personal responsibility, • Strong aptitude for dealing with ambiguity, maturity, resilience and the ability to stay calm under pressure, • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes Apply now and take the next step in your Clinical Engineering leadership career. Contact Louise at 121 Personnel

We are working alongside a leading city based law firm and they are seeking a Health & Safety Lead for a 12 month fixed term maternity contract. The successful individual will provide administrative support to Health & Safety Manager and ESG Manager, occasionally stepping up in the event of holiday or sickness absence. Daily duties will include attending H&S meetings, monitoring the H&S inbox highlighting any issues, coordinating in-house safety training, maintaining training records as well as participating in workplace inspections/first aid kit checks. Further tasks will include supporting document collation for fire risk assessment, external audits etc as well as sense-checking H&S documents / hub information for clarity and accessibility. Applicants will have gained previous Health & Safety experience, within a law firm environment or professional services. Previous experience of SharePoint/iManage or similar document storage and sharing platforms is desirable. NEBOSH General Certificate is highly advantageous. Please apply with your CV for further details.

Fire Risk Assessor// London// £400- £500 per day// 1 day on site// 36 hours per week My london based Local Authority are looking for a Complex Building Assessor & Validator (Project) for an initial 6 month contract with view to extension. The requirement is that you are either Tier 3 , level 5 Risk Assessor or Fire Engineering , CIOB level 6 fire safety qualifications. Rate: Between £400 - £500. About the role This is a fantastic opportunity to work within The Fire Safety Team within Engineering and Compliance under the Housing Directorate, Who are looking to recruit highly experienced fire risk assessors to join our in-house team of fire safety professionals to carry out Type 1 fire risk assessments on residential properties delivering fire class services to our residents. Flexibility is provided to manage your diary/workload with close liaison of the appointed Fire Safety Co-ordinator. Contribute to a) Monitoring of existing legacy portfolio as regards FRAs; b) Procedures to facilitate the management control of fire risks. c) Be a Team player and have good communication skills throughout d) The technical competence of the Fire Safety Team (FST) About the team The team comprises of experienced Fire Risk Assessors and Fire Safety Co-Ordinators. You will be joining a dedicated team that collaborates with the wider organisation to ensure the safety of both the organisation and its residents, minimising the risk of fire hazards. Reporting to the Fire Safety Manager, you will work alongside the Fire Risk Assessors and Fire Safety Co- Ordinator's, contributing to a comprehensive approach to fire safety and risk management within the Council. About the candidate To be successful in applying for this role, the candidate must have experience 1. In conducting fire risk assessments for various residential properties,, 2. Member of a relevant professional body such as IFE, IFSM, or CABE,, 3. Have several years of demonstrable residential FRA experience And possess extensive knowledge of the i. Regulatory Reform Fire Safety Order, ii. Approved Document B, and iii. British Standards. Additionally, * a solid understanding of different construction methods and * the application of both active and passive fire safety measures is essential. * The role is deemed hybrid, with a mandatory SINGLE office day -post initial induction.

IT Service Relationship-Experience Lead (Contract: Inside IR35) The purpose of the Service Experience Manager (IT) is to lead on IT Service Relationship Reviews with all internal organisational departments. The role will track, measure and report on internal Customers experience using IT Services end-to-end, to drive continual service improvement and value of IT Services The role will encompass the following areas of responsibility, but this is not finite: • Chair, minute action Service Relationship meetings (approx. 23 pcm), • Colleague Experience Surveys, • Create Reporting \ Dashboards, • Manage complaints, • Maintain Continual Improvement Plans This is role which will be focussed on leading Service Relationship Meetings with internal department Heads and Managers, to maintain relationships with IT for continual service improvement.This role requires IT technical understanding, so someone who has worked within an IT Dept. However, the role is a customer focused role to provide a point of escalation, drive service improvement and track actions from the service relationship meetings. This role requires a knowledge of building reports and dashboards to demonstrate value for IT and our Customers eg Designing and creating customer feedback surveys on IT Services and continually following up output. This is an administrative role which requires excellent administrative, organisational and analytical skills, due to the feedback surveys required You will… • Chair regular internal Service Reviews with departments, as forum to capture Service Experience and Value of IT, document and track minutes and actions, • Create and maintain Colleague Experience Surveys and use output for continual service improvement (CSI), • Define and create Experience Level Agreements (XLAs), communicate and then publish these (with the assistance of the Head of IT Services), • Produce Monthly Dashboards & Reports (ITSM tool, Power BI), • Develop, implement and maintain process to manage / track complaints, • Communicate clearly both orally and in writing and present to our Colleagues in a non-technical way, • Think innovatively, • Be individually motivated to drive and promote the Colleague Experience function in and out of IT, • Analyse both quantitative and qualitative data using appropriate tools, to provide clear insights for driving improvement for Colleague Experience across IT, • Maintain ‘Service’ culture throughout IT Department, • Maintain communication / between Colleagues and IT individual units, • Spend day-in-the-life-of with our various colleagues/organisation units, incl IT You have… • Advanced administrative skills using Microsoft suite ie Word, Excel, Powerpoint, Analytics, • Good analytical knowledge and experience of designing and producing IT reports, dashboards and management information with Power BI or alternate analytic tools, • Extensive experience working within IT Dept / Customer outcome focused role, • Good communication, influencing and negotiation skills to drive Colleague Experience, cultural, procedural and functional change across the organisation, • Self-motivated, target-driven, success focussed, • Excellent time management / deadline focused, • Strong oral and written communication skills, • Tactful and approachable at all times. Open, honest and strong personality, • Team player, collaborative and able to work as part of a team drawing on the expertise of colleagues to ensure that the requirements of the organisation as a whole are met, • ITIL v4 Foundation minimum certification

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23329 The Skills You'll Need: Fluent Mandarin and English. Degrees in Telecommunication/Computing Engineering, or related subjects. Hands-on experience in Telecom network / DICT products Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: • Work as part of Operations Support team to provide technical solution for company’s Products and Services, including Telecom services, DICT services, to Enterprise and Carrier customers. Involve in all pre-sale lifecycle, including attending pre-sale technical meetings, gathering requirements, and providing solutions on time. Provide technical support during the implementation stage, including provisioning and coordinating with vendor where necessary. Provide technical support for after-sales services where required., • Listen and understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering., • Apply technical knowledge to analyze, investigate and resolve assigned project challenges., • Preparing projects required documentation and reports to a high standard for all phases of the project., • Fluent in spoken and written Mandarin and English., • Bachelor's degree or above in Telecommunication/Computing Engineering related subjects., • Professional Qualification on MCP, Citrix, CCNP, HCIP, VMware VCP and RHCSA will be preferred., • Solid experience in IT/Telecom markets, • Hands-on experiences in Telecom network, DICT products. Good project management skill and communication skills., • DICT products & solutions skills: LAN, WLAN, Public/Private Cloud, Firewall, Server, Storage, Phone system, Video Conference and Surveillance system. Telcom network products, leased line, IP Transit., • Problem solving - ability to use skillset to solve challenges / issues., • Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective., • Commitment to personal development – pushes to improve skillset/stay up to date in their field., • Good communication skills, work well with customers and colleagues. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

IT Project Manager – Legal Sector Our client a leading Law firm is recruiting for a Project Manager to lead the delivery of a range of business and technology change initiatives. You will take ownership of projects at different stages of the lifecycle (discovery through delivery and transition to operations), providing stability, direction, and disciplined delivery oversight. The Project Manager will be responsible for assessing project status, shaping and maintaining delivery plans, and ensuring effective progression towards agreed outcomes. This includes managing scope, schedule, budget, quality, and dependencies, while applying appropriate governance, assurance, and delivery practices. The role sits within the Project Management function and reports to the Programme Manager. You will work closely with technology teams, business stakeholders, and third-party partners to support confident and coordinated delivery. This is a key role requiring a hands-on project leader with experience of delivering complex change in a structured and transparent way. The successful candidate will be expected to quickly understand delivery priorities, establish clear plans and controls, and guide projects through to completion. Key skills & experience -Comfortable using AI-enabled tools to support day-to-day work, with the ability to apply sound judgement and critical thinking when interpreting outputs. -At least 10 years’ experience delivering complex, multi-disciplinary technology programmes within complex, multi-vendor environments, maintaining strong control over schedule, cost and scope. -Demonstrable experience managing in-flight or transition-stage projects, taking ownership and re-establishing structure where needed. -Proven ability to manage delivery across both internal technology teams and outsourced partners. -Leadership mindset, able to build confidence within teams to promote a delivery-led, accountable and transparent culture. -Ability to manage multi-vendor delivery models and contractual deliverables. -Experience of agile, hybrid, and traditional delivery methodologies. -Strong stakeholder management skills, with an ability communicate clearly and translate complex issues into actionable information -Familiarity with collaboration tools, productivity suites, and alternative technology solutions for resilience. -Strong understanding of delivery assurance, testing, and transition to operations. -Experience with enterprise platforms (e.g., collaboration, document/content management, workflow, or business systems) is advantageous. -Project/Programme Management certifications (e.g., MSP, PMP, PRINCE2) desirable. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23406 Job Title: Mandarin speaking Information Security Manager (Banking) The Skills You'll Need: Fluent in Mandarin and English, with working experience in Information Security / Cyber Security / IT Risk Management Your New Salary: Competitive depending on experience Location: Central London Job Status: Permanent, office based Summary: • The Information Security Manager is responsible for establishing, maintaining and improving the bank’s information security framework to protect the confidentiality, integrity, and availability of information assets, particularly for the London Branch. The role develops and oversees security policies, strategies, and controls in line with internal governance, UK regulatory requirements, and industry best practices. Information Security Governance • Upgrade and maintain the Branch’s information security policies, standards and procedures in line with Head Office policies and regulatory requirements., • Upgrade and maintain an effective information security governance framework within the Branch., • Identify, assess and monitor information security risks affecting the Branch., • Maintain the information security risk register and ensure appropriate mitigation measures are implemented., • Provide oversight and challenge to the implementation of information security controls performed by the IT team., • Monitor the effectiveness of technical and procedural security controls across systems, infrastructure and applications., • Oversee cyber security measures including vulnerability management, access control, security monitoring and incident detection., • Establish and maintain procedures for managing information security incidents., • Support the Branch’s operational resilience framework from an information security perspective., • Assess information security risks associated with third-party service providers and outsourcing arrangements., • Ensure compliance with applicable UK regulatory expectations relating to information security, cyber risk and operational resilience., • Promote information security awareness across the Branch., • Excellent verbal and written communication and presentation skills in Mandarin and English., • Master’s degree or above in Information Security, Computer Science, Information Technology or a related discipline., • Professional certifications such as CCIE, HCIE, CISSP, CISM, CISA or ISO27001 Lead Implementer are highly desirable., • Relevant experience in network, information security, cyber security or IT risk management, preferably within the financial services industry., • Experience in developing and implementing information security governance frameworks., • Strong understanding of information security standards and frameworks such as ISO 27001, NIST Cybersecurity Framework or CIS Controls., • Good knowledge of UK regulatory expectations related to cyber security, operational resilience and outsourcing risk., • Understanding of banking IT environments including networks, applications and infrastructure security., • Strong analytical and risk assessment skills., • Ability to communicate effectively with both technical teams and senior management., • Ability to coordinate incident response and cross-departmental collaboration., • High level of integrity and professionalism., • Strong risk awareness and sense of responsibility. We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

ROLE: Asbestos Site AnalystHOURS: 40 hrs per weekLOCATION: Greater LondonRole and Responsibilities: • Ensure that all asbestos-related work is carried out in accordance with company's Group Procedure Document Air Sampling, Fibre Counting, 4SC and Certificate for Reoccupation procedures' - GPD 4 and other associated documentation., • To comply with the Company General Quality Procedures with support from the Quality Manager., • To provide quality services and information to clients, must have knowledge of all current asbestos and associated regulations., • Report to the Line Manager any occurrences during business activity that may require reporting to our insurers or legal advice., • Attend operational team meetings and refresher training as and when required., • Arrange meetings with the client or contractor as and when required., • Ensure that reports are completed in accordance with timescales set and to the required standard., • Participate in the internal and external audit programme for fibre counting, airborne fibre monitoring and 4SC as required., • Compile recommendations and technically review reports as necessary., • Provide technical advice as and when required., • Attend training courses as and when required., • Prepare health and safety risk assessments and assist in ensuring other staff under their control adhere to the assessment., • To carry out any other duties required as part of the overall strategy to achieve the company's objectives., • The BOHS P403 and BOHS P404, • The Royal Society for Public Health (RSPH) Level 3 Certificate for Asbestos Air Monitoring Analysts, • The BOHS Certificate of Competence in Asbestos

Document Controller (Structural/ Civil Engineering Background) Isleworth (On Site) £35,000 - £40,000 + Progression to Design Manager or Project Manager + Full Training in Design + Close-Knit Team Are you a Document Controller with the drive to build a long-term career in a supportive, forward-thinking company that offers full training, exciting construction projects, and a clear path into Design or Project Management, all while working fully onsite and being fully supported in your professional growth? Do you want the opportunity to join a growing, close-knit business that values collaboration, quality, and long-term development. where you'll be trusted to take ownership of vital design processes and play a key part in project delivery? On offer is a fantastic opportunity to join a leading construction company specialising in structural design, where you'll collaborate closely with clients, engineers, and the design team to ensure project briefs are clearly captured, effectively communicated, and delivered to the highest standard. This role is perfect for someone who enjoys client interaction, values clear communication and organisation, and is eager to grow within a supportive and professional office environment. In the role, you will act as the key point of contact for project documentation and coordination. You will sit in on design meetings, take clear, actionable briefs, and work closely with structural and temporary works teams to ensure every detail is followed through. While prior CAD or design experience is helpful, full training will be provided to help you grow technically in the role. This role would suit someone with a Junior Civil or Structural Engineer with the drive to build a long-term career in a supportive, forward-thinking company that offers full training, exciting construction projects, and a clear path into Design or Project Management, all while working fully onsite and being fully supported in your professional growth. The Role • Coordinating and documenting client and design meetings, • Supporting design teams with project briefs and delivery, • Document Controller experience, • Based in West London Reference Number: BBBH24514 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Senior Data Operations Manager - Up to £75,000 plus bonus & benefits - London/hybrid My client, a growing marketing company based in London offering hybrid work (with occasional weekend work - 1 day every three weekends), is looking to hire a Senior Data Operations Manager. You will take ownership of the automation and optimisation of our data operations processes, managing the transition from manual workflows to scalable solutions. You'll scope basic technical requirements and collaborate closely with our engineering team to deliver integrations that streamline how we collect and process data. Key responsibilities: • Own daily revenue reporting, including data extraction, validation and transformation across multiple systems., • Pipeline Monitoring - You'll check that our data ingestion pipelines are running correctly and flag any issues, helping maintain the integrity of our data operations., • Define and enforce data quality standards, implementing validation frameworks (where needed) and monitoring to ensure accuracy, completeness, and compliance., • Serve as the primary escalation point for complex data issues, working cross-functionally with engineering, finance, and commercial teams to resolve them., • Own the end-to-end automation of data collection and reporting processes, from scoping to delivery and iteration., • Identify opportunities for process improvement, building business cases and driving implementation., • Previous experience in data operations, data analysis, or a similar role, with at least 1 year in a senior or lead capacity, • Proven ability to project manage technical workstreams, from requirements gathering through to delivery, using tools such as Jira, Asana, or similar, • Strong SQL skills and advanced proficiency in Excel/Google Sheets (scripting, complex formulas, automation), • Excellent communication skills, able to translate technical concepts for non-technical stakeholders and document processes clearly, • A solid understanding of data integrity, and their importance in a performance marketing environment, • A proactive, solutions-oriented mindset, comfortable operating with autonomy and taking ownership of outcomes, • Comfortable in a fast-paced, high-growth environment where priorities can shift quickly, • Familiarity with BI/reporting tools (e.g., Looker, Tableau, Google Data Studio) and data pipeline concepts Broadstone Resourcing Ltd acts as an Employment Agency and an Employment Business and all appointments will be made on merit alone.

Immediate start available, 6 months initial duration. The Lifecycle and Decarbonisation Assistant will provide administrative and financial support to the Asset Management Programme Manager and Asset Teams. This role will focus on ensuring the efficient tracking of programme milestones, managing procurement and financial processes, and maintaining communication across all stakeholders. The Assistant will be integral in compiling reports, tracking budgets, and managing timesheet data, while supporting the coordination of project activities and resolving any potential issues. The role will ensure completion of all mandated Health & Safety training, including eLearning modules, within required timeframes to maintain compliance with statutory and organisational standards. Research and Information Management Conduct web and literature searches to gather information on suppliers and specific topics. Access, update, and maintain accurate records of engineering assets, site plans, and O&M manuals in collaboration with relevant personnel. Maintain and update the Lifecycle Construction Management Plan (CMP) by adding, editing, or removing entries and running required reports. Collaboration and Communication Liaise with faculties and departments to keep lifecycle information current and aligned. Foster communication with the King’s Sustainability team, ensuring shared knowledge and maintenance of relevant documentation. Act as a point of contact between programme managers, project managers, and clients to promote clear communication. Provide programme updates and address client queries in a timely and professional manner. Monitor and escalate programme-related issues to the programme manager when necessary. Procurement and Financial Administration Manage procurement activities, including raising requisitions, purchase orders (POs), and goods receipts, as well as resolving invoice queries. Maintain the PO register, ensuring records are accurate and accessible. Reconcile purchase orders with invoices, ensuring proper documentation is filed. Track orders to meet project deadlines and operational requirements. Registers and Records Maintain a register of approved specialists, such as Quantity Surveyors and other consultants, from the Preferred Supplier List (PSL). Raise task orders and contracts for work with suppliers/vendors. Assist on the Dovico timesheet system, ensuring data is accurate and up to date. Logistics and Administrative Support Organise and coordinate meetings and workshops, managing logistics to ensure smooth execution. Prepare meeting agendas, document minutes, and follow up on action items to ensure accountability. Support team members with scheduling, correspondence management, and maintaining documentation. Assist in creating presentation materials and summaries for team and management reviews. Handle work permits, arrange access to sites, and coordinate other logistical details as needed. Team Support and Development Assist with onboarding and training documentation for new team members. Provide general administrative support, demonstrating flexibility in adapting to changing priorities and procedural updates. Skills and experience: Proficient in procurement processes, including requisitioning, PO management, and invoice reconciliation. High standard of General Education, English and Maths High-level analytical and problem-solving skills to address challenges, and propose optimal solution Competent in using IT systems for scheduling, reporting, and data management (e.g., Dovico, CMP). Excellent computer skills using Microsoft Office and particularly Microsoft Excel Strong organisational skills with attention to detail and the ability to organise meetings, prepare agendas, and document minutes effectively. Excellent communication skills both oral and written, including experience in maintaining and updating registers, timesheets, and documentation systems. Desirable - IOSH Managing Safely or equivalent Desirable - Degree or equivalent relevant qualification Desirable - Knowledge of Microsoft SharePoint. Desirable - Familiarity with working in higher education sector

HR Product Lead – Oracle Product Lead, Human Resources, SaaS, Oracle ERP HCM Cloud, Oracle EBS, Oracle ERP, Oracle Fusion, PeopleSoft, Product management, HR Systems, Stakeholder engagement, Product roadmap, End-to-end services. • £71,121 per annum + public sector pension and other benefits Day-to-Day of the Role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on the product vision and progress., • Manage and support a team of product analysts who are subject matter experts, capable of making functional changes and working with third parties to deliver outcomes., • Collaborate extensively with the Head of Product and other product teams to create and maintain a Product roadmap., • Engage with stakeholders and SMEs to understand needs, assess priorities, and allocate resources effectively., • Define and prioritise product features through extensive collaboration, negotiation, and supported by data-driven outcomes., • Analyse customer feedback and other data to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to the Head of Product, outlining clear benefits and costs., • Minimum of 5 years in product management or functional experience, with at least 2 years within HR Systems., • Experience as a product manager, functional lead, or owner, preferably within an internal product space., • Strong understanding of SaaS-based solutions, particularly Oracle ERP HCM Cloud., • Public sector experience is desirable, with policing experience being a plus., • Proven ability to manage small teams, providing clear direction, support, and resolution., • Experience in project management of technology development and implementations., • Knowledge of shaping product strategy and delivery capabilities. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

The Building Services Manager / Technical Manager will be primarily responsible for identifying and delivering commercially and operationally realistic, best practice, technical and operational solutions to site specific issues. The role will involve the design, delivery and implementation of site-specific improvement strategies in recognition of change management. Key Responsibilities • Source and procure national and local contracts to ensure the estate and associated buildings are covered with all statutory and legislative commitments., • Create technical specifications to ensure long life management of assets, best value for money, and adequate scope of maintenance in terms of frequencies, tasks, PPM and repairs., • Control budgets and service delivery across the estate and buildings, establishing value for money strategies for delivering technical services., • Preparation and management of engineering service charge budgets, to include procurement in line with company policies., • Define the PPM regime for the plant across the estate., • Establish, implement, document and maintain site specific operating procedures and systems tailored to client needs., • Implementation, management and development of the E-Logbooks planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date., • Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawings and O&Ms are updated to reflect any changes carried out to installed systems. Develop, implement and maintain site-specific plant replacement programmes., • Ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable., • Manage service providers and monitor performance against SLAs and KPIs., • Make clear decisions and direct contractors for all reactive works., • Support the Development team to monitor construction processes when they impact an area under the remit of the Estate Management Team., • Complete engineering site surveys and audits., • Provide technical support to the operational team., • Work closely within the FM department and with Operations, Asset Management and H&S, together delivering excellent services and surpassing customer expectation at all times., • Manage all asset lists within the estate, ensuring any new assets introduced are adequately maintained., • Liaise with Permit Management to assist in the maintenance of the online e-permit system and reviewing of RAMS for estate works., • Manage associated M&E tasks from the company risk register, ensuring quotes are obtained and works are agreed before commencing., • Keep the online system, Track Record, up to date and ensure all outstanding actions are completed within the required timescales., • Ensure compliance at all times with operational standards, codes of practice and health and safety requirements., • Provide overseeing engineering support for the residents' spa and gym, including attending a quarterly meeting., • Provide reactive engineering support for retailers on the estate., • Form part of the Duty Manager roster for out of hours escalations. Skills, Knowledge and Experience • Engineering apprenticeship with relevant on-the-job experience, an Engineering Degree with relevant industry experience, or significant industry experience in a similar role., • Working knowledge and experience of the mechanical and electrical services industry and key factors affecting it., • Proven experience in the management of maintenance contracts and supervision of contractors., • Ability to work effectively with staff, tenants, service providers and contractors., • Excellent managerial and interpersonal skills with a proven track record in managing change., • Good strategic vision and a strong commitment to customer service., • Extensive knowledge of Microsoft Office applications., • Successful people management experience, including technical and personnel development and change management., • Extensive experience of managing services to an agreed budget., • Self-motivated, able to work on own initiative., • Good understanding of property management., • Excellent communication skills, both oral and written., • A comprehensive knowledge and understanding of legislative health and safety requirements., • Excellent time management skills with the ability to respond to client and contract deadlines. Location: South London

Part-Time Qualified Nursery Practitioner L3 location: Highgate N6 Salary: £24,000 to £26,000 per year Working Hours: 8 hours shifts Tuesdays, Wednesdays and Thursdays Contract: Part-Time, Permanent We are looking for an enthusiastic and experienced Level 3 Qualified Nursery Practitioner who is confident in delivering outstanding early years care and education. You’ll play a key role in supporting children’s development, building strong relationships, and contributing to a nurturing and stimulating learning environment. The nursery benefits from various on-site facilities, and we are genuinely proud of the safe, fun, and educational environment we have created—one that has been recognised for excellence in early years education. You’ll play a key role in planning engaging activities, supporting development, and ensuring each child thrives within a caring childcare environment. Responsibilities: • Plan, deliver and evaluate rich, stimulating EYFS activities, • Observe, assess and document children’s learning and progress, • Build strong relationships with parents and carers, • Promote children’s independence, confidence and wellbeing, • NCFE CACHE Level 3 Diploma for the Early Years Educator (or equivalent), • Strong knowledge of the EYFS framework and safeguarding standards, • Prior experience as a Nursery Nurse or Early Years Practitioner Benefits: • Childcare, • Company events, • Company pension, • Discounted or free food Plus Staff Recruitment is a specialist Early Years and Education Recruitment Company working with Nurseries and Primary Schools settings across London, Kent and Surrey. We respect candidate confidentiality and will not share your profile to our clients or request any references without your consent. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies • Plus Staff Recruitment are an Equal Opportunities Employer *

Award-Winning Logistics Company Shape the Digital Future of Logistics with Us About Us Join an award-winning, fast-growing logistics company where innovation, collaboration, and customer excellence drive everything we do. With a strong reputation for delivering exceptional solutions across the supply chain, we are expanding our dynamic team and looking for passionate professionals to help us reach new heights. If you’re eager to build your career in a supportive, forward-thinking environment, we’d love to hear from you. The Opportunity We are seeking an enthusiastic Business Intelligence Analyst to play a pivotal role in our busy operations. Working at the intersection of technology and logistics, you’ll be responsible for providing insightful reports using CargoWise data and other platforms. This is a fantastic opportunity to collaborate closely with stakeholders across the business, make a tangible impact, and develop your expertise in a sector where technology is key to success. Main Responsibilities • Design, build, and maintain business reports for internal and client use, • Create, manage, and optimise datasets to support reporting requirements, • Develop visualisations using PowerBI (proficiency required), • Utilise MySQL and SQL for data extraction, manipulation, and analysis, • Apply a solid understanding of Relational Database Management Systems (RDBMS), • Collaborate with department heads and stakeholders to gather and clarify reporting needs, • Communicate findings and insights clearly to both technical and non-technical audiences, • Produce reports that address both internal performance and client-facing requirements, • Work with CargoWise data and other datasets to enhance reporting in transport and logistics contexts, • Spearhead and facilitate meetings to advise the business on the capabilities and enhancements of our reporting suite., • Take ownership of conducting periodic reviews with stakeholders to gather feedback, ensure alignment, and drive continuous improvement in reporting solutions., • Monitor and analyse report usage to identify patterns, trends, and areas for improvement, • Promote responsibility and accountability among report owners by regularly reviewing access and utilisation, ensuring reports remain relevant and accurate, • Document processes and procedures related to reporting workflows, ensuring clarity, consistency, and ease of knowledge transfer across the team., • Experience in the transport and logistics sector is highly desirable, • Hands-on familiarity with CargoWise data or similar logistics software, • Proficient in PowerBI and other Microsoft Office Applications (Excel, Word), • Strong communication and teamwork abilities, • Ability to manage multiple tasks and adapt to changing priorities, • Problem-solving mindset with a proactive approach to learning and development, • Work for the industry’s Employer of the Year!, • Competitive remuneration package., • Innovative and agile working environment where opinions and fresh ideas are valued and encouraged., • Award Winning staff development programme offering genuine career development opportunities., • Staff Loyalty schemes, • Health Care Plan, • Enhanced holiday scheme, • Cycle to work scheme, • Mentoring scheme, • Going the extra miles award, • Gym Discounts, • Experience days discounts, • You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy. If you would like to discuss this opportunity further, apply today and we will be in touch. If you do not hear anything from us within 10 days please assume that your application has been unsuccessful. NO AGENCIES PLEASE

Job details Job title: Teacher (Further Education) Job Location: Neasden Contract type: Permanent Full-time Reporting to: Executive Head Teacher Seva Education Seva Education is offering an innovative solution to meeting the needs of students with special educational needs and disabilities. You will be given an exciting opportunity to work as a part of an expanding group of schools, where your energy and experience will be valued as a part of our aim to meet the varied needs of our students. You will enjoy a high degree of job satisfaction as you have the opportunity to apply your skills to working with students in key stage 2, 3 and 4 and further education. Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service. The Role As an excellent practitioner at any stage of your career you will be focusing on achieving the very best outcomes for our pupils with special educational needs. You will be a key part in enabling our pupils to fulfil their own unique potential by working alongside other professionals to deliver consistently excellent lessons and experiences. You will be teaching a broad and balanced curriculum and through this you will ensure that all children are able to meet their true potential. Main purpose The teacher will: • Fulfil the professional responsibilities of a teacher, as set out in the School Teachers’ Pay and Conditions Document Teaching • Plan and teach well-structured lessons to assigned classes, following the school’s curriculum and schemes of work., • Assess, monitor, record and report on the learning needs, progress and achievements of assigned pupils, making accurate and productive use of assessment., • Adapt teaching to respond to the strengths and needs of pupils., • Set high expectations which inspire, motivate and challenge pupils., • Promote good progress and outcomes by pupils., • Demonstrate good subject and curriculum knowledge., • Contribute to the development, implementation and evaluation of the school’s policies, practices and procedures, so as to support the school’s values and vision., • Make a positive contribution to the wider life and ethos of the school., • Work with others on curriculum and pupil development to secure co-ordinated outcomes., • Promote the safety and wellbeing of pupils., • Maintain good order and discipline among pupils, managing behaviour effectively to ensure a good and safe learning environment., • Take part in the school’s appraisal procedures., • Take part in further training and development in order to improve own teaching., • Collaborate and work with colleagues and other relevant professionals within and beyond the school., • Uphold public trust in the profession and maintain high standards of ethics and behaviour, within and outside school., • Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality. Direct and supervise support staff assigned to them, and where appropriate, other teachers • Contribute to the recruitment and professional development of other teachers and support staff. Seva Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and external agencies to share this commitment. All applicants will be subject to DBS checks. Online checks will be carried out for shortlisted candidates. Please note that this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the teacher will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the headteacher or line manager. Safeguarding Children and Adults Seva Care Group ensures all employees have a responsibility to support the School in its duties by: Attending mandatory training on Safeguarding children. Being familiar with individual and the School’s requirements under relevant legislation. Adhering to all relevant national and local policies, procedures, practice guidance and professional codes. Reporting any concerns to the appropriate authority. Notes: Whilst every effort has been taken to explain the duties and responsibilities of the post, certain individual tasks may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake any task of a similar level that is not specified in the job description.

About the role This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising • Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives., • Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact., • Work within agreed budgets, monitoring spend and performance and escalating issues as needed., • Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results., • Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience., • Identify areas for improvement within existing journeys and support the implementation of agreed changes., • Support the planning, creation and scheduling of email campaigns and automated supporter journeys., • Use segmentation and basic personalisation to improve relevance and engagement., • Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time., • Monitor and collate performance data from digital platforms, analytics tools and CRM reports., • Produce regular performance summaries and contribute insights to inform future activity., • Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives., • Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery., • Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity., • Contribute to the development of processes, templates and ways of working as the digital function grows., • Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage., • To attend internal and external meetings, training events and briefings as required., • To participate in regular supervision and annual appraisals, identifying job‑related development and training needs., • To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality., • To promote and uphold The Passage’s commitment to equality, diversity and inclusion., • To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage., • To support at in-person fundraising events, as and when required. The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance. E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not‑for‑profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter‑focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

COSTS DRAFTSPERSON / COSTS LAWYER, SOLICITOR, CHARTERED LEGAL EXEC OR LAW COSTS DRAFTSMAN WITH INTER PARTES EXPERIENCE. \n\n Gemini Recruitment are currently partnering with specialist Lawyers and Law Costs Draftsmen (Cost Law Services Ltd) who are seeking experienced Costs Lawyer, Solicitor, Chartered Legal Exec or Law Costs Draftsman with extensive experience in drafting bills on Legal Aid and Inter Partes matters. \n\n Salary: On offer is an attractive salary package, a supportive team environment and real prospects for success and promotion. The Company will consider applicants wishing to work part time, full time or with flexible working hours. The Company will consider hybrid working. \n\n Accountability within a remote working culture is the norm within this business. \n\n COSTS BACKGROUND: \n\n Cost Law Services Limited is looking for two costs professionals with Inter Partes and Legal Aid experience. We have grown exponentially to form a team of over 30 Law Costs Draftsmen and Lawyers in the UK with immense experience in all aspects of costs law in the UK and 35+ staff abroad. Not only do we represent a leading legal aid practice on all their billing they are now focusing on growing their client base. \n\n Our broad spectrum of billing varies across multiple areas of law with a sound knowledge of the costs system and the ability to manage client expectations and to ensure their cash flow is maintained. \n\n Our work involves a wide variety of legal practice areas and including Court of Protection, Children Law, Clinical Negligence, Commercial Litigation, Family, Housing & Property Litigation, Immigration, Judicial Review and Personal Injury matters. This includes, all the varied types of Bills, PODS; Replies; Negotiations; Budgets – (and relevant precedents), PA and DA assessments etc. \n\n The Role - \n\n The ideal candidate will have strong technical knowledge and experience in bill drafting. The Candidate will have an in-depth Knowledge of the Legal Aid Costs and assessment rules; will have experience with The Legal aid agency (LAA) software CCMS, and all Legal Aid claims as well as Inter partes (IP) work. \n\n Main Duties and Responsibilities: \n\n\n\t • Report directly to Supervisor/Manager/ Director;\n\t, • Professional pro-active approach, strong client care skills and a proactive understanding of clients’ needs;\n\t, • Preparing assessment bundles;\n\t, • Drafting POD’s/ Replies;\n\t, • Conducting Negotiations;\n\t, • To complete post assessment work;\n\t, • To complete Legal Aid Claims (Claim 1’s/Claim 1a’s/ Claim 2’s);\n\t, • To liaise and advise junior fee earners and support staff in relation to the variety of legal costs matters;\n\t, • Drafting Cost Budgets and relevant Precedents;\n\t, • Drafting, High Cost Case Plans; (Desirable)\n\t, • Corresponding with third parties – experts, counsel etc.,\n\t, • Uploading applications to the Legal Aid Agency\n\t, • Maintaining accurate time recording;\n\t, • Implementing any recommendations made by your supervisor following monthly reviews ensuring that these are dealt with promptly;\n\t, • Demonstrate passion and experience in Costs Law;\n\t, • A strong academic background i.e with a Law degree;\n\t, • Legal experience as a Costs Draftsperson & or a Costs Lawyer;\n\t, • Clear understanding and application of the civil procedure rules relating to costs;\n\t, • Minimum of 2 - 4 years’ experience in drafting Inter partes bills;\n\t, • Costs Negotiations Experience;\n\t, • Advocacy (desirable);\n\t, • Business acumen and the ability to market the Company;\n\t, • Excellent communications skills to work effectively with team members and third parties;\n\t, • Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance;\n\t, • Committed team player, self –motivated and professional ;\n\t, • Excellent IT Skills -familiar with Microsoft Office applications Costs Master and document management skills;\n\t, • 20 days annual leave\n\t, • Additional holiday accrual*\n\t, • Up to 4 days paid sick leave*\n\t, • Practicing Certificate renewed annually (if applicable);\n\t, • ACL Panel Membership and Accreditation/re Accreditation/ Reaccreditation fee paid for*\n\t, • Panel courses mandatory for Accreditation paid for*\n\t, • Access to vast range of training webinars / E-Library;\n\t, • Automatic enrolment onto the Company’s pension scheme;\n\t, • Childcare Vouchers\n\t, • Eye test vouchers\n\t, • Excellent progression opportunities\n\t, • Supportive team environment.\n\t, • Flexible working arrangements/ considered\n\t

Job Purpose This role is responsible for leading the management, analysis, and reporting of Key Performance Indicators (KPIs) in line with a large, contract-driven operational environment. The Performance Manager will streamline and formalise processes to improve workflow efficiency, ensure contractual and legal compliance, and support continuous improvement across quality, environmental, and health & safety standards. Working closely with senior managers, operational teams, and external stakeholders, the role plays a key part in ensuring performance data is accurate, meaningful, and clearly communicated. Key Accountabilities (Reporting to the Business Manager) KPI Management & Reporting • Analyse, manage, and report on KPIs using performance dashboards, • Produce clear performance analysis, highlighting trends, risks, and improvement areas, • Collate and submit monthly, quarterly, annual, and business continuity reports in line with contractual requirementsProcess & Systems Improvement, • Implement and maintain monitoring systems for performance targets through process mapping, • Develop, formalise, and communicate new or improved operational processes, • Support the introduction, monitoring, and review of new systems and toolsCompliance & Audit, • Maintain the Integrated Management System (IMS) through robust document control, • Coordinate and support internal and external audit programmes, • Ensure operational compliance with legal obligations and contract requirements, • Manage and report non-compliance issues, including performance adjustments and financial penaltiesPerformance Strategy & Continuous Improvement, • Support the development and delivery of performance improvement strategies, • Carry out root cause analysis and support corrective action plans, • Drive continuous improvement initiatives across the businessCommunication & Engagement, • Communicate performance information clearly through reports, presentations, and training sessions, • Engage positively with teams to support understanding of performance expectations, • Contribute to a collaborative and high-performing working environmentMeetings & Stakeholder Engagement, • Attend and facilitate performance and compliance meetings, • Act as a key point of contact for internal teams and external stakeholders on performance matters, • Support discussions relating to non-compliance and contractual performanceHealth & Safety, • Compile, analyse, and report health & safety statistics and exposure dataOther Duties, • Carry out any additional reasonable tasks as requested to support the needs of the businessEssential Skills & Experience, • Proven experience in performance management, KPI analysis, and reporting within a complex operational environment, • Strong analytical skills with the ability to interpret data and provide actionable insights, • Experience supporting audits, compliance, and risk management processes, • Strong IT skills, including Microsoft Excel, PowerPoint, and Visio, • Experience using business intelligence tools such as Power BI, • Ability to implement and improve monitoring systems and processes, • Excellent written and verbal communication skills, • Experience preparing and delivering reports, presentations, and training sessions, • Strong organisational skills with the ability to manage multiple prioritiesPersonal Qualities, • Highly organised, proactive, and detail-focused, • Confident working with senior stakeholders and external partners, • Comfortable leading or facilitating meetings, • Able to work independently and collaboratively, • Professional, reliable, and trustworthy, • Flexible and committed to continuous improvement and developmentDesirable Experience, • Experience with performance dashboard systems, • Exposure to public sector, infrastructure, or contract-based environments, • Experience managing IMS systems and first, second, and third-party audits, • Full UK driving licence Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job details Job title: Teacher (Primary) Job Location: Harrow Contract type: Permanent Full-time Reporting to: Executive Head Teacher Seva Education Seva Education is offering an innovative solution to meeting the needs of students with special educational needs and disabilities. You will be given an exciting opportunity to work as a part of an expanding group of schools, where your energy and experience will be valued as a part of our aim to meet the varied needs of our students. You will enjoy a high degree of job satisfaction as you have the opportunity to apply your skills to working with students in key stage 2, 3 and 4 and further education. Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service. The Role As an excellent practitioner at any stage of your career you will be focusing on achieving the very best outcomes for our pupils with special educational needs. You will be a key part in enabling our pupils to fulfil their own unique potential by working alongside other professionals to deliver consistently excellent lessons and experiences. You will be teaching a broad and balanced curriculum and through this you will ensure that all children are able to meet their true potential. Main purpose The teacher will: • Fulfil the professional responsibilities of a teacher, as set out in the School Teachers’ Pay and Conditions Document. Teaching • Plan and teach well-structured lessons to assigned classes, following the school’s plans, curriculum and schemes of work., • Assess, monitor, record and report on the learning needs, progress and achievements of assigned pupils, making accurate and productive use of assessment., • Adapt teaching to respond to the strengths and needs of pupils., • Set high expectations which inspire, motivate and challenge pupils., • Promote good progress and outcomes by pupils., • Demonstrate good subject and curriculum knowledge., • Contribute to the development, implementation and evaluation of the school’s policies, practices and procedures, so as to support the school’s values and vision., • Make a positive contribution to the wider life and ethos of the school., • Work with others on curriculum and pupil development to secure co-ordinated outcomes., • Promote the safety and wellbeing of pupils., • Maintain good order and discipline among pupils, managing behaviour effectively to ensure a good and safe learning environment., • Take part in the school’s appraisal procedures., • Take part in further training and development in order to improve own teaching., • Collaborate and work with colleagues and other relevant professionals within and beyond the school., • Uphold public trust in the profession and maintain high standards of ethics and behaviour, within and outside school., • Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality. Direct and supervise support staff assigned to them, and where appropriate, other teachers • Contribute to the recruitment and professional development of other teachers and support staff. Please note that this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the teacher will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the headteacher or line manager. Safeguarding Children and Adults Seva Care Group ensures all employees have a responsibility to support the School in its duties by: • Attending mandatory training on Safeguarding children., • Being familiar with individual and the School’s requirements under relevant legislation., • Adhering to all relevant national and local policies, procedures, practice guidance and professional codes. Employees will be expected to comply with any reasonable request from a manager to undertake any task of a similar level that is not specified in the job description.

OverviewA leading global investment bank is hiring an experienced Hybrid Project Manager / Business Analyst to join its Markets Change function. The role focusses on delivering front-to-back change across Markets products and infrastructure, supporting regulatory and strategic initiatives across the EU and globally.Details • Location - London, • Duration - 9-12 months, • Hybrid - 3 days / week in office, • Deliver end-to-end Markets initiatives, from requirements and impact assessment through to go-live, • Act as a trusted delivery lead and subject matter expert for senior business and technology stakeholders, • Define and document product, operating model and infrastructure requirements, • Conduct front-to-back impact assessments across trade execution, booking models, clearing, collateral, settlement, Finance, Risk and regulatory reporting, • Produce delivery artefacts including plans, requirements, option papers, impact assessments and cost proposals, • Partner with Product Managers and Application Leads to define scope, costs, timelines and delivery plans, • Proven experience as a hybrid Project Manager / Business Analyst within Capital Markets / Investment Banking, • Strong delivery experience across Markets products (FX, Derivatives, Commodities), • Solid knowledge of EU Markets regulations (e.g. MiFID II, EMIR, SFTR), • Strong understanding of Markets infrastructure, including trade execution, clearing, collateral and settlement platforms (e.g. Broadridge or equivalent), • Experience working in Agile delivery environments and with tools such as Jira Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently working with a historic organisation based in Central London who require a Facilities Manager to over see Soft Services across their busy and dynamic estate. This is a varied, hands-on role ideal for someone with experience in soft FM services and contractor coordination. This is a temporary role (6 months initially). Hours are Monday - Friday (35 hours with flexibility). Key Responsibilities: • Manage and coordinate soft FM services including cleaning, waste, recycling, and secure document disposal, • Arrange specialist waste collections, skips, and relevant permits, • Oversee on-site cleaning operations and equipment maintenance, • Monitor contractor performance, ensuring service standards and compliance, • Support budget tracking and reporting alongside senior staff, • Maintain oversight of fire safety processes, including fire warden coordination, alarm testing, and inductions, • Oversee post and stationery services across the site Requirements: • Previous experience in facilities management or a similar role, • Strong organisational and coordination skills, • Ability to manage multiple contractors and services effectively, • Good understanding of health & safety and fire safety procedures, • Excellent communication skills and a proactive approach What's on Offer: • Salary between £40,000 & £45,000 (pro-rata) - offered as a daily rate (PAYE), • Immediate start available, • Free Lunch on shift If you are a reliable and adaptable FM professional looking for your next opportunity, we would love to hear from you.

Data Systems Manager – 12 Month Contract – London – Inside IR35Our public sector client is seeking an experienced Data / Knowledge Systems Manager with BPSS vetting to take operational ownership of enterprise knowledge and document management platforms used across a large-scale legal and professional services environment. You must have experience in SharePoint, Wordpress and Sitecore coupled with document automation tools to be considered for this project.This is a fantastic opportunity for someone with strong knowledge systems, stakeholder management, and project delivery experience to play a key role in shaping future knowledge and learning capabilities across a complex organisation.Key Responsibilities • Lead and manage knowledge systems across platforms including SharePoint, WordPress, Sitecore, and document automation tools., • Manage system improvements, upgrades, and enhancement projects from inception through to delivery., • Work closely with users, content owners, Digital teams, and senior stakeholders to ensure systems remain effective, accessible, and aligned to business needs., • Drive innovation and continuous improvement across knowledge and learning platforms., • Act as the key link between technical specialists and operational users., • Provide leadership, prioritisation, and line management responsibilities within the team., • Support the adoption of emerging legal technologies and AI-driven capabilities., • Ensure alignment with wider information governance, data management, and organisational strategies., • Deliver training, user engagement, and best practice guidance across the organisation.Experience Required, • Public sector or local government experience is a must have., • Strong experience managing enterprise knowledge or document management systems., • Previous experience delivering system improvement or transformation projects., • Background in data or knowledge systems environments., • Excellent stakeholder engagement and communication skills., • Experience managing teams and setting operational priorities., • Understanding of information management, governance, and digital collaboration tools.Contract Details, • 12-month contract with potential extension, • Inside IR35, • London-based (hybrid working), • Virtual interview processPlease note: Due to project requirements, successful candidates will be required to undergo government vetting checks as part of the onboarding process.

Our prestigious financial services client is seeking an experienced facilities or office services professional who enjoys operating in a fast-moving corporate environment where no two days are the same. Working within a highly professional financial services setting, the role offers broad exposure across facilities coordination, business support, health & safety, archiving governance, supplier management and wider operational support functions. The position sits at the heart of the business and plays a key role in ensuring the smooth day-to-day running of the office environment. From overseeing document archiving processes and maintaining business continuity systems, through to supporting environmental initiatives and providing hands-on operational assistance where required, this is a varied and visible role with genuine responsibility. The organisation is seeking an individual who is proactive, highly organised and comfortable managing multiple priorities simultaneously. Candidates who enjoy ownership, can work calmly under pressure and are happy rolling up their sleeves when needed will thrive in this environment. The role also offers exposure to wider Health & Safety and operational governance responsibilities, making it an excellent opportunity for someone looking to further develop within a corporate financial services infrastructure environment. Key Accountabilities -Support the Assistant Manager in overseeing mailroom staff operations on a day-to-day basis -Support Facilities team in managing the security function and site access protocols. -Support the Administration Manager during the annual insurance renewal process and risk assessment. -Process occasional calls from external contacts or clients in a professional manner -Maintain new joiner / leavers register and support the HR department with any reporting requests in this regard. -Maintain fixed asset register and carry out physical asset reviews. -Input into the Banking system all entries on a monthly basis -Maintain the access control system, produce daily/monthly reporting -Authorise and send purchase orders, ensuring adherence to procurement budgets. -Manage inventory and procurement for stationery, printing, and essential office suppliers. -Monitor document archiving online database to ensure data integrity and ease of retrieval. -Review/authorise document archiving Intake Forms processed by the mail room -Produce document archiving destruction report to all departments on a yearly basis -Update Everbridge (Emergency Notification System)), to ensure staff contact data is current for business continuity. -Assist in Health & Safety functions -Maintain Fire Safety awareness portal and and ensure completion of DSE (Display Screen Equipment) assessments. -Assist facilities management with environmental initiatives and associated tasks -Provide proactive desk-side cover and hands-on support for team members during periods of absence or peak workloads to ensure all administrative service levels are maintained. -Any other duties as directed including adhoc / occasional duties (sickness cover) including covering reception, helping with archiving, moving boxes, now and again. Itesm that might not be fully including in the JD. Experience -At least 3 years of experience in a supervisory role, preferably within any financial Services -Proven ability to manage competing priorities and remain calm under pressure within a high-stakes, fast-paced corporate environment. -Strong understanding of Health & Safety and its application within a professional services or financial office setting. -Excellent knowledge of Microsoft applications

Our client is a leading, founder-led insurance-focused investment manager formed through the merger of two established firms. The Role Our client is seeking a technically strong specialist to take ownership of, maintain, and further develop its client and risk reporting function. This position is ideally suited to an individual who values precision, consistency, and the delivery of high-quality reporting that stakeholders can rely upon with confidence. The successful candidate will have significant autonomy in maintaining, enhancing, and extending the existing reporting framework, with a strong focus on continuous improvement and automation. The organisation is also progressively integrating AI-assisted development tools to improve efficiency and further evolve the reporting capability. This is a full-time, permanent position based in London. Main Responsibilities • Own and maintain end-to-end client and risk reporting processes, from data pipeline management through to final report delivery, • Lead the insourcing of the PDF rendering pipeline, replacing a current third-party provider with an in-house solution, • Work within and contribute to the firm’s R library ecosystem, including database connectivity, security and portfolio data, performance statistics, and ILS modelling, • Perform portfolio data analytics to generate insights into risk exposures, performance, and attribution, • Collaborate with portfolio managers and client-facing teams to understand reporting requirements and translate them into scalable technical solutions, • Ensure data quality by investigating discrepancies, identifying root causes, and implementing robust fixes, • Document processes and develop systems that are resilient and not dependent on individual knowledgeCandidate Profile, • 3–5 years’ experience in a reporting, data, or quantitative analyst role, ideally within asset management, banking, or financial services, • Strong programming skills in Python and R, with experience working within structured codebases beyond ad hoc scripting, • Solid understanding of portfolio risk concepts and their application within reporting environments, • Strong attention to detail and commitment to accuracy, with the ability to identify and investigate anomalies in data, • Experience with tools such as R Markdown, Quarto, Pandoc, or headless browser rendering would be advantageous, • Comfortable working independently and taking ownership of a functional domain, • Knowledge of Insurance-Linked Securities (ILS), reinsurance, or the broader insurance industry would be beneficial, although training can be providedWhat Our Client Offers, • The opportunity to work within a fast-growing segment of the asset management industry, • An international, inclusive, and dynamic working environment that values innovation and initiative eFCSoSe

Job Title: River Restoration Manager Salary: £38,346 - £42,545 per annum (according to level of expertise and experience) Contract length: Fixed term contract – 35 hours per week for 1 year – with likely possibility of extension Location: Hybrid/ flexible - Any Thames21 office, Central, East London Responsible to: Thames21 River Restoration Programme Manager and/ or Head of Improving Rivers About Thames21 Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. Diversity at Thames21 Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this. Purpose of the job Thames21’s purpose is to deliver increasingly resilient and healthy rivers and landscapes that are closer to their natural state with an abundance of fish and wildlife, empowering and working with people to bring multiple benefits to the natural environment, to individuals and communities. In recent years we have significantly up-scaled our planning and delivery of river restoration works and by 2027 we will improve 15km of river habitat annually. To enable this, we are looking for a committed, self-motivated and technically capable River Restoration Manager to lead this work. Candidates with a proven track record in delivering river restoration and/or habitat improvement projects, including experience managing contractors and in partnership with multiple public and private partners are encouraged to apply. The candidate should be technically strong in one or all areas of river restoration (woody habitat interventions, fish passage etc) and adept at managing complex budgets and reporting to funders. You will have confidence and credibility and be able to engage and influence a variety of stakeholders. This role is a key position in implementing Thames21 mission and the selected candidate will be part of a dynamic and committed team. You will have the chance to add input and help develop our Five-Year Strategic Plan goals and as a key position in the organisation, you will influence how we deliver our restoration goals. Main duties and responsibilities Work with Thames21’s Head of Improving Rivers and local stakeholders such as catchment partnerships, councils, Friends groups etc. to develop and deliver river and wetland restoration projects throughout the areas we work. · Develop detailed plans for the river and wetland restoration in consultation with local and expert stakeholders, meeting local needs and ecological objectives. Ensuring the necessary requirements for Construction, Design and Management (CDM) are covered as part of that process. · Obtain all necessary permissions to deliver the projects, potentially including flood defence consent and planning permission. · Ensure that the development and implementation of the works are well integrated into wider programmes such as catchment partnerships, evidencing and community engagement. · Work with project partners to develop and manage tender processes for works which require the use of contractors, the tender processes will need to meet relevant requirements for project partners and funders (including CDM). · Ensure that the Team’s RAMS are all correct and up to date. As well as ensuring all H&S documentation is correct and filed within SharePoint. · Manage contractors to implement projects so they achieve maximum benefits and alignment to project scope. · In partnership with others, use a range of monitoring tools to record and quantify the impact of different activities. Ensuring this data is captured correctly and presented to the programme funder, to potential future project funders and available to other relevant parties. · Support the development and delivery of watercourse Biodiversity Net Gain (BNG) projects, including habitat condition assessment, monitoring, reporting and long-term management planning. · Maintain accurate records and databases, ensuring data integrity and accessibility. · Manage and support other staff in the development and delivery of restoration projects. · Input to the strategic development of Thames21’s work particularly the Improving Rivers Portfolio. *This job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities with those in this document. It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies. Please see the attached Job Description for full details of this role.

Job Description: Job Vacancy: Knowledge System Manager Reporting to: Head of Knowledge Location: Hybrid/Flexible Contract: Permanent The Role Are you a tech-savvy leader with a passion for how information flows through an organisation? We are seeking a Data and Systems Manager to take operational responsibility and ownership of the current knowledge systems used across the client and its wider professional network. You will act as the bridge between technical experts and specialist professionals, ensuring our digital infrastructure supports a high-performing, national service. Key Responsibilities In this role, you will lead the evolution of our digital knowledge landscape through: • Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives., • System Optimisation: Working with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements., • Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future., • Innovation and AI: Acting as the conduit between Digital and Knowledge and Innovation (KandI) colleagues to facilitate the embedding of technology advancements (for example, in the field of AI) into our systems., • Relationship Management: Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Training and Engagement: Supporting and engaging users across the organisation, including the delivery of training and supporting collaborative ways of working., • Knowledge Systems Experience: Proven experience managing platforms such as SharePoint, WordPress, or Sitecore., • Data Knowledge Systems Background: A strong understanding of how data management and information architecture integrate with knowledge sharing., • Project Management: A track record of delivering system improvements and managing stakeholder expectations., • Line Management: Experience in leading and developing a team to meet organisational priorities. £215.00 - £225.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

We are currently recruiting for an experienced Knowledge System Manager to work fully on-site in London for our client Key responsibilities: • Leading the team who own and maintain our client's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across wider Knowledge and Learning Communities to support and engage users, including delivering training., • Contributing to projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future., • Expert insight on technological changes and knowledge management to ensure that the client remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps., • Project Management, • Line management, • Knowledge systems experience By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Accounts Payable Accounts Payable Assistant/Clerk, three-months minimum but could be extendedThe role will support our existing AP Clerk with BAU activity, including: • Invoice processing, • Invoice chasing, • Supplier statement reconciliations, • Diligence and strong attention to detail, • Conscientious approach, • Problem-solving capability

Knowledge Systems Manager Contract Length: 12 months with potential to extend Location: LONDON IR35: inside Minimum Requirement: • Knowledge systems experience, • Lead and manage the team responsible for the organisation's knowledge systems (SharePoint, WordPress, Sitecore, and document automation tools), including line management, prioritisation, and performance management., • Ensure knowledge systems are effective, user-focused, and meet accessibility and content quality standards by working closely with users and content owners., • Drive continuous improvement and innovation in existing systems to meet evolving organisational needs., • Project manage system enhancements, coordinating stakeholders to deliver value for money and effective outcomes., • Act as the main link between technical experts (internal and external) and system users, ensuring clear communication and alignment., • Support training, engagement, and adoption of knowledge systems How to Apply • Quote the Job Title and Reference Number in your application., • Submit your CV in Word format. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

I am recruiting for a Knowledge Systems Manager to be based in London. The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract. You will report to the Head of Knowledge, with the role taking operational responsibility and ownership of the clients current Knowledge Systems. You will be responsible for leading the team who own and maintain the knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team. You will have experience of working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements. You must have experience of line managing staff. Knowledge systems experience is essential. Data knowledge systems background is also required for this role. Please apply ASAP if this is of interest.

Job Title: Knowledge System Manager Location: London/Hybrid (2-3 days/week on site) Contract Duration: 12 Months (potential to extend) Daily Rate: £41.92/hr (Umbrella - Maximum) IR35 Status: Inside IR35 Minimum Requirement: • Project Management, • Line management, • Knowledge systems experience, • Leading the team who own and maintain the organisations knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team., • Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements., • Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation., • Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money., • Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users., • Working across K&I and wider Knowledge and Learning Communities to support and engage users across the organisation, including delivering training., • Contributing to K&I projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of knowledge and learning systems., • Ensuring that all activities are aligned with priorities strategies and cross-government policies relating to information and data management, • Expert insight on technological changes and knowledge management to ensure that the organisation remains up to date with current best practice., • Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems., • Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps. As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources

Quality Manager – CNC Machining / Aerospace – £60,000 Location: Hertfordshire Full-Time, Permanent Salary: Circa £60,000 The Opportunity A well-established and growing subcontract precision engineering business (circa 35 employees) is seeking a Quality Manager to lead its quality function. The company supplies high-precision CNC machined components into highly regulated sectors, including aerospace and defence, and is looking for a hands-on leader to drive quality standards, improve systems, and embed a right-first-time culture across the shopfloor. You will take full ownership of Quality and lead a small team of: • Quality Engineer, • Goods In / Out Inspector, • Inspector The Role This is a key leadership position within the business, responsible for maintaining and developing the Quality Management System while acting as the escalation point for all quality-related matters. You will be highly visible across the operation, working closely with Production and Engineering to ensure processes are robust, repeatable, and aligned to customer and regulatory requirements. Key Responsibilities • Lead and continuously improve the Quality Management System in line with AS9100/ISO standards, • Manage internal, customer, and third-party audits, ensuring effective and timely close-out of actions, • Act as the escalation point for non-conformances, leading root cause analysis (8D, 5 Why, Fishbone) and corrective actions, • Oversee all inspection and verification activities, including FAIRs, production inspection, and CMM/metrology capability, • Implement and drive key quality metrics including scrap, rework, customer returns, and OTIF performance, • Manage supplier quality, ensuring compliance, traceability, and flow-down of requirements, • Maintain robust document control and quality record systems, • Work cross-functionally to ensure manufacturing processes are stable, measurable, and repeatable, • Drive continuous improvement and introduce more effective, data-driven and digital quality processes, • Promote a strong quality culture through leadership, coaching, and shopfloor engagement About You • Proven experience as a Quality Manager within CNC machining or precision engineering, • Strong knowledge of FAIR/FAI, traceability, non-conformance systems, and metrology, • Able to read and interpret engineering drawings and GD&T, • Experience working within AS9100 or similarly regulated environments, • Confident communicator, able to engage with shopfloor teams, customers, and auditors, • Hands-on, pragmatic approach with a focus on continuous improvement Desirable • Lead or Internal Auditor qualification (ISO9001 / AS9100), • Engineering qualification (HNC / HND / Degree), • Experience with Lean or Six Sigma, • Background in aerospace, defence, or other regulated industries Why Apply • Senior role with full ownership of the quality function, • Stable SME environment with strong industry positioning, • Opportunity to make a visible impact and drive improvements, • Close-knit team with real autonomy, • Early finish every Friday If you are a hands-on Quality Manager looking for a role where you can genuinely influence standards, systems, and culture, apply now.

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! Endur Technology Engineers in the bp Disciplines Model bp is reinventing itself and digital capability is at the core of this vision. As an Endur Technology Engineer you are an experienced Endur practitioner with a deep level of application and trading expertise. Endur Technology Engineers work within bp’s Gas and Power Trading division on the core trading and risk management platform, Endur. You will bring knowledge of commodity trading and the use of ERTM systems to manage this activity. You will be familiar with both the business application of these technologies and the broad concepts behind Agile technology delivery and DevOps. bp operates a discipline-based organization and Endur Technology Engineers may be deployed to work in different areas of our business over time based your skills and experience and the business adoption of technology. With your technology specialist skills, you will bring transferable skills which will allow you to support immediate business demand, and to grow your skills over time. You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective great teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek guidance from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise. European Gas & Power (EGP) is part of bp’s trading business based in Canary Wharf, London. It is front and centre in bp’s plans to move away from Oil to a future of renewable energy. The gas business is a crucial element of this transition providing base load capacity and the ability to meet peak demand, while the power business is investing heavily in wind and solar. Their power strategy includes reaching 12GW of renewable power by 2030; which equates to one third of the UK’s total current demand. Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027. • The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do., • Work as part of evolving multi-disciplinary teams which may include Software Engineers, Enterprise Technology Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills, • Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform, • Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy., • Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams., • Broad hands-on experience of supporting, implementing and extending features in Openlink Endur., • Hands on and in-depth experience of Endur’s C# Open Component API, Open JVS, UDSR’s, Report Builder, Operation Services and Services Manager (Grid Architecture)., • Excellent and demonstrable Oracle SQL skills., • Deep experience of Endur’s main modules including:, • APM (e.g. new page creation, understanding of exposure), • Trading Explorer (e.g. deal modelling/capture, templates, expo/PnL results), • Market Explorer (e.g. curve and volatility setup, market data analysis), • Admin & Reference Manager (static data, location and pipelines, valuation pools), • Services Manager (e.g. task and workflow creation), • Understand Endur deployment procedures including CMM import/export and cloud DevOps, • In depth experience working in at least one area of Front/Mid/Back office., • Working with business partners, developers, architects and testers to define requirements, designs and implement efficient supportable solutions., • Experience working on at least one globally traded market, preferably physical commodities., • Implementing a test regime to ensure solution quality across the delivery., • Working with a hybrid team of delivery resources (internal & external); utilising scrum methodology where relevant, • Strong Communications skills with the ability to operate across complex business environments and partners up to executive level., • Identifying areas for continual improvement that deliver Technology or Business value., • Experience working across all areas of the trading floor and trade lifecycle of Front/Mid/Back office, • Experience working on European Gas and Power markets, • Reviewing and elaborating interface specifications for other systems connecting to Endur Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Knowledge Systems Lead – Legal Technology - London Hybrid 6-month contract | Up to £700 per day We are supporting a large legal organisation with the appointment of a Knowledge Systems Lead / Manager to oversee and improve its legal knowledge, document management and content platforms. This role will suit someone who can sit between legal knowledge, digital systems and technology teams, ensuring platforms are effective, accessible, user-friendly and fit for future needs. Key Responsibilities Lead the team responsible for managing legal knowledge systems, including document search platforms, content management tools and document automation technology. Work with legal users, knowledge teams, content owners and digital specialists to improve system performance, adoption and usability. Project manage system enhancements, identify gaps in the current technology estate and support future planning for knowledge and learning platforms. Act as the link between legal, knowledge and digital teams, helping embed legal technology, automation and AI-related developments into existing systems. Support user engagement, training, content governance, accessibility and information management standards. Monitor developments in legal technology and knowledge management to ensure the organisation remains aligned with best practice. Ideal Background Experience in legal knowledge management, knowledge systems, legal technology, document management or content platforms. Strong stakeholder management skills, with the ability to engage both technical and non-technical users. Experience with platforms such as SharePoint, WordPress, Sitecore, document automation tools or legal search platforms would be useful. Team leadership, project management and user adoption experience would be highly beneficial.

Data / Knowledge Systems Manager – 12 Month Contract – London – Inside IR35 Our public sector client is seeking an experienced Data / Knowledge Systems Manager with BPSS vetting to take operational ownership of enterprise knowledge and document management platforms used across a large-scale legal and professional services environment. You must have experience in SharePoint, Wordpress and Sitecore coupled with document automation tools to be considered for this project. This is a fantastic opportunity for someone with strong knowledge systems, stakeholder management, and project delivery experience to play a key role in shaping future knowledge and learning capabilities across a complex organisation. Key Responsibilities • Lead and manage knowledge systems across platforms including SharePoint, WordPress, Sitecore, and document automation tools., • Manage system improvements, upgrades, and enhancement projects from inception through to delivery., • Work closely with users, content owners, Digital teams, and senior stakeholders to ensure systems remain effective, accessible, and aligned to business needs., • Drive innovation and continuous improvement across knowledge and learning platforms., • Act as the key link between technical specialists and operational users., • Provide leadership, prioritisation, and line management responsibilities within the team., • Support the adoption of emerging legal technologies and AI-driven capabilities., • Ensure alignment with wider information governance, data management, and organisational strategies., • Deliver training, user engagement, and best practice guidance across the organisation. Experience Required • Public sector or local government experience is a must have., • SharePoint, WordPress, Sitecore, and document automation tools is a must have., • BPSS vetting is a must have., • Strong experience managing enterprise knowledge or document management systems., • Previous experience delivering system improvement or transformation projects., • Background in data or knowledge systems environments., • Excellent stakeholder engagement and communication skills., • Experience managing teams and setting operational priorities., • Understanding of information management, governance, and digital collaboration tools. Contract Details • 12-month contract with potential extension, • Inside IR35, • London-based (hybrid working), • Virtual interview process Please note: Due to project requirements, successful candidates will be required to undergo government vetting checks as part of the onboarding process.

We are hiring Knowledge Platform Manager (Intranet & Digital Workplace Management) Location : London • Prior experience in Mid-to-Senior level operational ownership requiring Project Management and Line Management experience to lead a team maintaining cross-departmental / regulatory / Public sector knowledge platforms, • Technical oversight of search and content platforms utilizing SharePoint, WordPress, and Sitecore, alongside modern Document Automation tools., • Responsibility for Information and Data Management policies, ensuring all systems meet strict accessibility and cross-government compliance standards., • Good to have Prior experience in managing Knowledge & Learning Communities Key Skills : Knowledge Management Systems (KMS) / SharePoint, Sitecore / Document Automation / Data Governance / Information Assurance / Training & Adoption / Sharepoint

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Business Operations / Product Operations Manager — UK Insurance Role purpose UK Insurance is scaling a portfolio of recurring, monthly-cadence data products,. These products now represent a material share of ARR, margin contribution and growth, but the operating model supporting them has not yet been industrialised to match their commercial importance. Today, a significant amount of recurring operational work is distributed across analysts as a secondary responsibility. That model has worked historically, but it now creates avoidable friction: fragmented ownership, inconsistent execution, context switching, limited workflow visibility, variable QA, and too much reliance on tacit knowledge. This role exists to create a central point of operational ownership for the lower-touch product portfolio. The objective is to make recurring delivery visible, controlled, repeatable and scalable, while preparing the business for Jira-based workflow management, greater automation, AI-enabled operational support, and future platform migration. The role reports to the Head of Insurance and sits at the intersection of client operations, workflow management, operational control, product operations and business process improvement. Core Objective: • To centralise and improve the operational management of UK Insurance’s lower-touch product portfolio, reducing fragmentation across the team, improving visibility and control, and building a more scalable, automation-ready operating model., • The successful candidate will help move the business from a model dependent on individual analyst effort and informal coordination towards a more governed operating model with clear ownership, documented processes, visible workflows, standard controls and better management information. Strategic context UK Insurance is moving towards a more productised, platform-enabled operating model. That means recurring products need to be run with clearer process ownership, better workflow discipline, stronger operational data, and more consistent handoffs between commercial, analytical, product and technical teams. • This role will support that transition by:, • creating operational visibility across monthly product workflows;, • reducing the burden of recurring coordination work on analysts;, • improving quality control and escalation routes;, • standardising processes, templates and documentation;, • supporting migration from informal tracking into Jira-based workflow management;, • improving BI and management reporting on workload, capacity and cost-to-serve;, • identifying opportunities for automation and AI-enabled operational support;, • preparing workflows for future data platform migration and more scalable delivery., • This is not a purely administrative role. It is an operational leverage role: making the existing business easier to run, easier to measure, and easier to scale. Glamorous, obviously. Key responsibilities 1. Workflow ownership, operational control and first-line QA • Own the recurring operational workflows across the low-touch product portfolio, from data ingestion through to client output delivery., • Responsibilities include:, • maintaining visibility of workflow status, deadlines, dependencies and blockers;, • coordinating handoffs between analysts, client-facing teams and other internal stakeholders;, • ensuring routine work is completed in a timely, consistent and controlled way;, • carrying out first-line QA on standard client data inputs, workflow steps and outputs;, • identifying anomalies, missing inputs, process failures or delivery risks early;, • escalating substantive analytical, client, data or technical issues to the appropriate owner;, • ensuring that delivery routines are followed consistently across products and clients., • The role does not replace analytical ownership. It ensures the recurring operational machine is properly run, observed and controlled. 2. Process standardisation, documentation and scale readiness • Document and improve the processes that support the monthly cadence product portfolio., • Responsibilities include:, • mapping existing workflows, dependencies, controls and failure points;, • producing clear standard operating procedures, checklists and process diagrams;, • identifying unnecessary manual effort, duplication, rework and avoidable dependencies;, • introducing standard templates for recurring delivery, escalation and QA;, • helping define appropriate ownership rules across operational, analytical and commercial teams;, • supporting the migration of workflow management into Jira;, • ensuring that process design supports future automation and platform migration;, • maintaining process documentation so that knowledge is not locked inside individual analysts’ heads., • The emphasis is on making the business more robust and scalable before major technology change, rather than waiting for a platform migration to magically fix operational disorder. It will not. 3. Jira workflow management and operational tooling • Help design and maintain a Jira-based workflow management model for recurring product operations., • Responsibilities include:, • translating recurring product workflows into practical Jira stages, statuses and ownership rules;, • maintaining boards, tickets, templates and workflow conventions;, • creating simple reporting views for progress, bottlenecks, workload and delivery risk;, • supporting adoption of Jira across the team in a pragmatic, low-friction way;, • using Atlassian tooling, including Rovo where appropriate, to improve workflow discovery, documentation and knowledge retrieval;, • ensuring operational tooling supports the way the business actually works, rather than becoming process theatre., • This role should help create the bridge from today’s spreadsheet-led operational tracking towards a more transparent and durable workflow management model. 4. Management information, BI and operational reporting • Improve the quality of operational information available to the Head of Insurance and wider leadership team., • Responsibilities include:, • supporting monthly vertical reviews and quarterly business updates;, • maintaining operational inputs into BI-driven management reporting;, • improving visibility of workload, service performance, capacity, time tracking and cost-to-serve;, • supporting evidence-based decisions on resourcing, automation and investment;, • helping reconcile operational activity with product portfolio value and commercial priorities;, • highlighting trends in workload, bottlenecks, failure points and delivery efficiency., • The role should help the business understand not only what work is being done, but what it costs, where it creates risk, and where improvements would create the greatest leverage. 5. Automation and AI-enabled operational improvement • Identify and support practical opportunities to reduce manual effort and improve operating leverage through automation and AI-enabled tools., • Responsibilities include:, • identifying repeatable workflow steps suitable for automation;, • supporting use of AI tools for documentation, workflow summarisation, process mapping and knowledge management;, • helping structure operational information so that future AI tools can work from trusted, well-organised sources;, • supporting controlled experimentation with tools such as Claude, Rovo and other approved enterprise AI systems;, • ensuring AI use is grounded in business process improvement rather than novelty;, • working with technical and product stakeholders to prepare processes for future platform migration., • The role does not require deep software engineering expertise. It does require enough operational curiosity and technical confidence to spot where manual work can be reduced, structured or improved. Tools and systems The candidate is expected to work with, or quickly become comfortable with: • Jira for workflow management, operational tracking and delivery visibility;, • Confluence / documentation tools for process maps, SOPs and operating playbooks;, • Atlassian Rovo where useful for knowledge discovery, workflow support and documentation;, • Power BI / Excel for operational reporting, workload tracking and management information;, • Salesforce as a source of commercial and client context;, • approved enterprise AI tools, including Claude, for documentation, summarisation and operational support;, • future platform and data workflow tooling as the business prepares for migration to a more scalable data environment. Prior experience with all of these tools is not essential. The important requirement is fluency in structured operating models, comfort with systems, and the ability to turn messy recurring work into visible, repeatable process. The salary band for this role is £48 - 58k per year.