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Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview Are you ready to take on a leadership role in a fast-paced, global environment? We’re looking for an Operations Manager to join our Program Solutions team. You’ll play a key role in driving operational excellence, governance, and efficiency across our global operating model. This is your chance to make a real impact in a team about to embark on a exciting period of growth!! How you'll make an impact • Lead the development and implementation of our Global Programs operating model., • Turn strategy into actionable operational plans., • Optimise processes and ensure operational discipline., • Act as a key liaison between Programs, regional operations, and other business functions., • Manage governance, KPIs, SLAs, and risk reporting., • Support major change programmes and transformation initiatives., • Lead and develop the Operations Analyst, building a strong operations capability., • You’re a strategic thinker with a proven track record in operational or project-based roles., • You have experience working in a fast-paced corporate environment, supporting senior leaders., • You’re skilled at building relationships and influencing stakeholders at all levels., • You’re confident in preparing and presenting executive-level papers., • You have advanced skills in MS Office, especially PowerPoint and Excel., • You’re proactive, results-driven, and thrive in a dynamic environment., • You have a degree and, ideally, additional qualifications in business, strategy, or project management., • Experience in financial services or MGA is a plus, but not essential. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview Are you passionate about making a real impact in a dynamic and fast-paced environment? We’re looking for an Operations Associate to join our team and help drive operational excellence across our Global Programs. You’ll work closely with the Operations Director, COO, and cross-functional teams to support governance, strategic priorities, and business transformation. This is your chance to play a key role in a exciting time of growth for this team, shaping and improving how we work, ensuring we deliver high-quality results for our clients and stakeholders. How you'll make an impact • Coordinate and maintain governance processes, including reporting, KPIs, and risk registers., • Prepare high-quality presentations, reports, and communications for senior stakeholders., • Support business change initiatives and help embed improved operating practices., • Monitor project progress, identify risks, and ensure effective collaboration across teams., • Provide operational and analytical support to address business challenges., • Experience in underwriting operations, reinsurance, bordereaux management, or MGA/MGU environments., • Organised, detail-oriented, and thrive in a fast-moving environment., • Strong communication skills and can confidently engage with senior stakeholders., • Problem-solver with a proactive approach to challenges., • Skilled in using MS Office, especially PowerPoint and Excel. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Join Gallagher as a Senior Legal Counsel and play a key role in shaping the future of our insurance broking and risk management businesses across the UK and EMEA. As a Senior Counsel, you will play a pivotal role in shaping the future of our insurance broking and risk management businesses. You will lead on managing complex legal risks, providing expert counsel, and supporting high-impact projects, including business integration and regulatory changes. This is your chance to work with a team of forward-thinking professionals and make a real difference. Based in London or one of our regional hubs, with hybrid working available. How you'll make an impact • Lead the legal review of material commercial and regulatory arrangements, aligning risk management with business objectives., • Provide expert legal advice on a wide range of contracts, including NDAs, Client Services Agreements, Insurer TOBAs, Delegated Authority Agreements, and IT supplier agreements., • Act as a trusted intermediary between the business and external counsel, managing engagements and budgets effectively., • Support transformative projects, including business integration and regulatory initiatives., • Build strong relationships with internal stakeholders and external partners, influencing key decisions., • Develop legal templates, guidance notes, and playbooks to enhance efficiency and service delivery., • A qualified solicitor or barrister with extensive experience in commercial contracts., • Strong knowledge of the insurance industry and familiarity with FCA regulations., • Proven ability to manage diverse teams and influence stakeholders at all levels., • Exceptional problem-solving, communication, and commercial awareness skills., • A track record of delivering results under pressure and tight deadlines. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking a highly skilled and experienced Senior M&A Project Manager to join our dynamic team. The successful candidate will play a critical role in managing and executing mergers and acquisitions (M&A) integration projects into our Specialty Division, ensuring seamless transitions and alignment with our strategic objectives. This role requires extensive experience in M&A, integration, and working within foreign territories such as the middle east and regulated entities, particularly within the general insurance/London Market. This role will be based from our London Head office and we offer flexible hyrid working with 2-3 days a weeks being based in the office. How you'll make an impact • Lead and manage end-to-end M&A integration projects, ensuring timely and successful execution., • Knowledge of working on projects in territories such as the Middle East, European Economic Area(EEA) and Bermuda is required., • Develop and implement integration plans that align with strategic business objectives and regulatory requirements., • Collaborate with cross-functional teams, including finance, legal, IT, HR, and operations, to ensure cohesive integration efforts., • Conduct thorough due diligence and risk assessments to identify potential challenges and develop mitigation strategies., • Monitor and report on integration progress, identifying and addressing any issues or roadblocks., • Foster strong relationships with stakeholders, both internally and externally, to facilitate effective communication and collaboration., • Ensure compliance with all relevant regulations and standards within foreign territories and regulated entities., • Proven experience as a Senior Project Manager with a focus on M&A within the insurance industry., • Demonstrated experience working in foreign territories and regulated entities., • Excellent understanding of regulatory requirements and compliance in the insurance or financial services sectors., • Exceptional project management skills, with a track record of successfully managing complex integration projects., • Excellent communication, negotiation, and interpersonal skills., • Ability to work effectively in a fast-paced, dynamic environment. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The AI Strategy & Adoption Lead will play a critical role in ensuring Gallagher maximises the value of its investment in Artificial Intelligence (AI) by driving adoption, engagement, and measurable outcomes across our UK Trading Divisions and Enterprise Solutions. This is a business-facing role that requires a strategic mindset and the ability to engage effectively with stakeholders at all levels, including C-suite executives. While not a technical position, we require a solid understanding of AI technologies and their potential applications within a business context. This role will be responsible for identifying opportunities to leverage AI to enhance operations, improve decision-making, and deliver value across Gallagher UK. Excellent communication, stakeholder management, and strategic planning skills are essential, as this role will involve collaborating with diverse teams to champion AI adoption and ensure alignment with organisational goals. If you are passionate about the transformative potential of AI and have the expertise to bridge the gap between technology and business strategy, we would love to hear from you. We offer hybrid working and this will be a mix of office based and home working. This role will require travel across our 60+ offices up and down the UK & Ireland. How you'll make an impact • Act as the primary AI advocate and point of contact for our UK Trading Divisions, ensuring alignment with Gallagher’s overall AI strategy., • Build fantastic relationships with key stakeholders, including business executives, IT teams, and operational leaders, to identify opportunities for AI to address business challenges., • Increase the use and value of Gallagher’s AI investments by identifying, prioritising, and sponsoring impactful use cases within the business division., • Collaborate with the IT AI working group, the global AI committee, and the Gallagher Global Broking global AI lead to ensure local and global AI initiatives are effectively implemented and deliver measurable benefits., • Promote AI literacy within the business division, ensuring employees understand the potential and limitations of AI technologies., • Ensure appropriate training is delivered to upskill teams and enable them to effectively leverage AI tools and solutions., • Develop and deliver clear, consistent, and engaging communications around AI initiatives, successes, and opportunities., • Actively participate in and contribute to the AI champions network, serving as a visible and vocal advocate for AI., • A proven background and understanding of AI technologies, their applications, and their potential impact on business processes., • Knowledge and experience of the general and Lloyds/London Insurance Market., • Proven ability to engage and influence stakeholders at all levels, including senior executives., • Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, actionable insights., • Strategic thinking and problem-solving skills, with a focus on delivering measurable business outcomes., • Experience in organising and facilitating workshops, focus groups, and training sessions., • Knowledge of data governance, compliance, and ethical considerations related to AI., • Extensive experience in business leadership, IT, or digital transformation roles, with a focus on AI or data analytics., • Demonstrated success in implementing AI initiatives and delivering measurable business value. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role Oxford Street is about to become home to a flagship shop that redefines the retail experience. Our official Harry Potter Shop will blend iconic storytelling with world-class retail standards, creating a destination that delights fans and sets a benchmark for immersive shopping. We’re looking for an Assistant Store Manager to take shared ownership of day-to-day operations; ensuring smooth processes on the shopfloor and back of house whilst delivering an exceptional customer experience in one of London’s most prestigious locations. Join us and help shape a new chapter in retail innovation. Harry Potter Shop Oxford Street sits alongside world-class attractions and retail experiences including Warner Bros Studio Tour London, Warner Bros Studio Tour Tokyo, Harry Potter Shop King’s Cross, and Flagship stores in New York, Chicago and Harajuku. Your Role Accountabilities * Collaborate with the Store Manager and leadership team to achieve sales, profit, and operational KPIs. * Align team efforts with business objectives, ensuring clarity on targets and priorities. * Oversee daily operations, maintaining consistent standards across shop floor and back-of-house. * Drive commercial performance through weekly sales analysis and informed decision-making. * Recruit, develop, and motivate a high-performing team with a strong customer-first mindset. * Champion exceptional service by leading from the front, optimizing conversion rates and average spend. * Ensure premium merchandising standards and use storytelling techniques to create immersive customer experiences. * Monitor performance metrics, customer feedback, and mystery shop results to identify and implement improvements. * Maintain compliance with health & safety, loss prevention, and emergency procedures, safeguarding staff and customers. Skills & Qualifications * Proven leadership experience in retail operations or similar role. * Strong commercial acumen and ability to analyse sales data. * Experience managing large teams and fostering collaboration. * Proficiency with POS and stock management systems. * Exceptional organisational and problem-solving skills. * Clear and effective communication skills. * IT literate and adaptable to new technologies. * Ability to deliver high standards of customer service. * Proactive approach to driving sales and operational improvements. * Well-organised and detail-oriented mindset. Working Pattern This is a full-time role, 40 hours per week, on a seven-day rota including weekends and Bank Holidays. Working hours are between 7am and 10pm. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team As Warner Bros. Discovery (WBD) portfolio continues to grow – around the world and across platforms – the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD’s products, while articulating the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. Your New Role... With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD’s Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer’s in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. Your Role Accountabilities… • Monitoring all of WB Discovery’s channels, • Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air., • Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets, • Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels, • Outage vetting – initiating of critical outage situations, • Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution, • Liaise with third party fibre, uplink and playout providers during fault investigations., • Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability., • Routinely check the health of Distribution equipment., • Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies, • Develop corporate oversight/participation in Distribution Technologies, • Assist with training and development of Distribution Staff Members as needed., • Create and update documentation and procedures, • Implement, or assist with implementation of, changes to distribution infrastructure, • Identify, adjust, and help establish new monitors and metrics needs Qualifications & Experience… • Experience in a broadcast, media, or telecommunications environment., • In-depth knowledge of television distribution systems, platforms, and standards., • Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic, • Knowledge of and experience with SMPTE 2110, • Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems, • Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyzer, • Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance, • Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems., • Able to work without supervision, combining initiative with discretion, • Computer literacy, excellent oral and written communication abilities and close attention to details are required., • Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services., • This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager, • Able to communicate technical matters to technical and non-technical audiences, • Understand and be able to work with monitoring systems and related technologies, • Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements, • Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed #Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Block Manager East London office £45,000 - £55,000 | 1 day WFH after settling-in period An established residential developer is seeking an experienced Block Manager to join its team in East London. This is a key role overseeing a mixed-use leasehold portfolio, working closely with colleagues across operations, service charge accounts, and support teams to ensure high-quality, compliant estate management. You will act as the primary point of contact for residents, contractors, and stakeholders, taking ownership of day-to-day management while contributing to longer-term planning and mobilisation activity. This is a full-time, predominantly office-based position with 1 day WFH after settling in period. Key Responsibilities • Manage the daily operations and maintenance of a mixed-use leasehold portfolio, • Conduct regular site inspections and produce detailed reports, • Lead monthly resident surgeries and manage stakeholder relationships, • Oversee Section 20 consultations and major works projects, • Manage contractors, repairs, cleaning, emergency works, and performance reviews, • Prepare and review resident communications and updates, • Collaborate on service charge budgets, cashflow monitoring, and reconciliations, • Review and approve invoices in line with procurement processes, • Resolve leaseholder enquiries and complaints efficiently, • Review LPE1s and solicitor enquiries, • Attend procurement meetings and monitor compliance and KPIs, • Maintain internal systems, trackers, and reporting tools, • Support capital expenditure projects and provide wider team support when required About You • Strong background in residential/mixed-use leasehold property management, • In-depth knowledge of new-build developments, • Solid understanding of service charge budgeting and legislation, • Financially astute with experience in budgets, utility billing, and apportionment, • Excellent communication skills and a proactive approach, • TPI Level 3 (or working toward), • Full driving licence and access to a vehicle, • Desirable: TPI Level 4, experience managing direct reports, or exposure to RTM activity Benefits Include • Competitive salary package, • 24 days annual leave plus bank holidays, • Life assurance, • Private healthcare, • Critical illness cover If you are an experienced Property Manager seeking a new challenge in London, this opportunity offers progression, autonomy, and engagement with high-quality developments. Send CV to

💎HEALTH & SAFETY MANAGER 📌LONDON ✨MIXED-USE PORTFOLIO 💥HYBRID We are seeking a proactive and knowledgeable Health & Safety Manager to support a property management division across the South of England. This is an exciting opportunity to join a specialist Health & Safety team that provides expert guidance across Health & Safety, Environmental Management, Fire Safety, Emergency Planning, and risk management within an array of commercial and residential assets. The team works closely with operational colleagues and clients to ensure not only statutory compliance, but also the development of robust, practical risk management strategies that demonstrate strong leadership and engagement. Through services such as statutory compliance audits, system gap analysis, risk assessments, and pragmatic advisory support, you will help reduce risk and improve operational standards for stakeholders. YOUR RESPONSIBILITIES... • Develop supporting documentation to assist with incident management and general H&S queries., • Act as a point of escalation for site teams on a wide range of H&S matters., • Attend and assist with site investigations where appropriate, escalating to the wider H&S team when required., • Conduct desktop audits of statutory compliance and support site teams in achieving required standards., • Analyse and interpret H&S data to identify trends and support continuous improvement of management systems., • Support internal, external, and client reporting requirements., • Assist with the review and coordination of H&S policies and procedures., • Help coordinate the Senior Operational Risk Committee., • Interpret H&S procedures to provide clear and consistent guidance to both central and site-based teams., • Maintain and manage the company intranet system for H&S documentation., • Manage the ISO 45001 document control register., • Support internal communications including newsletters and knowledge sharing alerts., • Assist in maintaining certification to ISO 45001 and ISO 14001. IDEAL SKILLS & EXPERIENCE... • Minimum 3 years’ operational Health & Safety experience in a similar role., • Strong understanding and practical application of H&S principles and best practice., • Experience working in a fast-paced H&S environment., • Ability to troubleshoot and resolve a wide range of H&S issues., • Strong Microsoft Office skills, including PowerPoint., • Excellent verbal and written communication skills., • Ability to work collaboratively within a team and build strong working relationships., • Strong organisational skills with the ability to multitask and prioritise under pressure., • High level of attention to detail and professionalism., • Ability to exercise confidentiality and discretion., • A proactive, flexible and positive approach to work., • Experience in property management or facilities maintenance would be advantageous. Essential Qualifications • NEBOSH General Certificate, • IOSH member 👉Salary upto £45,000k with car allowance upto 15% of salary If this is of interest, please send your CV to

Role Responsibilities • Carry out H&S monitoring in all areas of the site:, • Supporting Managers/Team-leaders/Supervisors on HSE good practice and principles, • Follow up on reports of anomalies, incidents, accidents, keep records of inspection findings and produce reports that suggest improvements, • Record incidents and accidents and produce statistics for managers, • Produce management reports, newsletters and bulletins, • Carry out risk assessments and consider how risks could be reduced supporting others in the creation of Risk Assessments, • Create FSPTs (Workstation Safety Data Sheets), • Lead CSOs (Operational Safety Committee), • Analysing work accidents/Incidents/trends, • Update the single occupational risk assessment document, • Ensure working practices are safe and comply with legislation, • Advise on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery, Environmental and occupational diseases., • Update HSE KPI’s/Indicators, • Follow up action plan completion, • Analyse the ergonomics of workstations, • DSE Compliance Track the chemicals used on the site:, • Update chemical hazards in the database, • Record and process requests to use new products, create related documentation, • Organize and monitor employee exposure measures., • Review COSHH records and compliance, • Carry out regular site inspections to check policies and procedures are being properly implemented, • Keep up to date with new legislation and maintain a working knowledge of all Health and Safety Executive (HSE) legislation and any developments that affect the employer's industry, • Updating the Impacts /Aspects register, • Overseeing ISO14001/Sustainability compliance, • Site Fire Officer responsibilities, • Emergency planning and Disaster recovery support/planning, • Testing/audit of emergency systems, • Foster a collaborative approach to HSE management across all business units., • Monitor and report on HSE KPIs to measure performance and drive continuous improvement Person Specification • Degree/NVQ Level 5/NEBOSH Diploma/NEBOSH General Certificate, • 3 Years' demonstrable UK experience in HSE Advisory level role, • Industry experience in manufacturing, engineering, production or similar, • Knowledge of ISO 45001, ISO 14001 & ISO 9001, • Competency in root-cause analysis (5 Why's, Fishbone, Fault Tree) Further Information • Salary: £50,000-£52,000 per annum, • Full-time, Permanent, • Greenwich, SE London, • 4 days onsite, 1 day hybrid working per week

Come and Save Lives with Us! SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies. For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes. Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the UK, US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries. Having the right culture is as important to us as having the right portfolio. We are guided by our four values: We make patients our priority We act with accountability and integrity We work together as one team We look for better ways forward By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world. Broad Overview The Corporate Strategy Associate will partner with the VP of Corporate Strategy in the development, evaluation, and execution of the global organization’s strategic agenda. The role combines market analysis, financial modelling, strategic planning, and cross‑functional collaboration to help leadership make informed decisions on growth, transformation, and long‑term value creation. The role is both strategic and tactical, where nimble thinking, cross-functional coordination, and the ability to manoeuvre between shifting priorities are important skills for success in the role. The ideal candidate has the ability to build a strategy and is willing to get their hands dirty to pull it through. Your responsibilities would include: Strategic Planning and Analysis • Build structured analyses and implementation plans for critical parts of our global portfolio, • Build financial models in Excel to evaluate strategic options, business cases, investments, and scenario planning., • Build presentations in PowerPoint to build the enterprise’s understanding of our strategy, spanning from functional teams to executive / board-level audiences., • Support the annual strategic planning cycle, including preparation of materials for executive and board-level discussions., • Support key growth levers, particularly LCM and M&A activities, by providing commercial expertise, execution support (including project management), and synergy modelling., • Work across key functions of the business (i.e., Commercial, Operations, Finance, Medical, etc.) to inform strategic thinking, build implementation plans, and support execution., • Support implementation of transformation programmes, serving as an accountability partner and ensuring alignment with corporate priorities., • Develop clear, concise presentations and briefing materials for senior leadership and the Board., • Translate complex analysis into actionable insights and strategic narratives., • Track portfolio key performance indicators, market movements, and competitor actions., • Identify emerging risks and opportunities that may impact the company’s long term direction., • Ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with SERB values. To be successful in this role, you should demonstrate: Essential • Strong analytical and problem solving skills, with experience structuring ambiguous problems into frameworks., • Proficiency in financial modelling, Excel, and data analysis., • Proficiency in narrative building, PowerPoint, and presentation delivery., • Experience in strategy consulting, corporate strategy, investment banking, or a similar analytical role., • Experience in project management., • Ability to synthesise complex information into clear recommendations., • Excellent communication and presentation skills, particularly for senior audiences., • Comfortable working with cross functional teams and influencing without authority., • High level of commercial awareness and understanding of business drivers., • Curious, proactive, and comfortable pressure testing assumptions., • Structured thinker with strong attention to detail., • Able to balance strategic thinking with practical execution., • Collaborative, low ego, and effective in fast paced environments. Experience in M&A, due diligence, or integration projects. Experience in drug launch and commercialisation in Europe and/or the US. Experience working with a portfolio of pharmaceutical products. Exposure to transformation programmes or operating model design. Sector knowledge relevant to the company’s industry / portfolio.

Property Manager Private Property Portfolio | North London An excellent opportunity has arisen for an experienced Property Manager to oversee a high quality private property portfolio based primarily in London, with an additional country property. This is a hands-on role responsible for ensuring the smooth running, maintenance, and presentation of several properties to an exceptional standard. Working closely with the wider team, the Property Manager will oversee day-to-day operations, contractors, and refurbishment projects while ensuring the properties remain well maintained and fully operational at all times. Key Responsibilities • Oversee the day-to-day maintenance and upkeep of multiple properties., • Manage utilities, service contracts, budgets, and property-related expenses., • Coordinate routine maintenance, reactive repairs, and emergency responses., • Oversee furniture, fixtures, equipment, and smart home systems across the portfolio., • Manage gardens, landscaping, and exterior property maintenance., • Coordinate with household and guest teams to ensure properties are fully prepared for arrivals and use., • Support and oversee renovation, refurbishment, and improvement projects., • Manage relationships with contractors, architects, designers, and specialist suppliers., • Maintain accurate records including budgets, maintenance schedules, inventories, and service contracts. Candidate Profile • Significant experience in property or estate management, within private homes, estates, or UHNW environments., • Strong knowledge of building systems, maintenance, and refurbishment projects., • Highly organised with strong communication and stakeholder management skills., • Proactive, solutions-focused, and comfortable managing multiple properties and projects simultaneously., • Professional, discreet, and able to operate within a private household environment. Additional Information, • Based primarily in North London, with occasional travel., • Full driving licence required., • Role requires on-site presence and flexibility when required.

Role Summary The Corporate Flight Attendant will deliver exceptional, personalized, and confidential in-flight service to a UHNW individual based in Dubai. The ideal candidate has extensive VIP aviation experience, particularly on the Legacy 650 and BBJ aircraft, and demonstrates impeccable discretion, refined service standards, and the ability to anticipate needs with precision. Key Responsibilities 1. VIP In-Flight Service • Provide ultra-premium hospitality tailored to the Principal’s preferences., • Prepare and serve gourmet meals, beverages, and fine dining experiences., • Maintain an immaculate cabin environment with luxury presentation standards., • Ensure seamless guest experience from boarding to disembarkation. 2. Safety & Regulatory Compliance • Conduct safety briefings, cabin checks, and emergency equipment inspections., • Ensure full compliance with GCAA/EASA/FAA operational and safety procedures., • Respond effectively to medical or in-flight emergencies. 3. Cabin Management & Logistics • Manage cabin setup, stock levels, amenities, linens, and galley organization., • Coordinate with pilots, catering vendors, FBOs, and ground handlers globally., • Oversee pre-flight, in-flight, and post-flight service operations. 4. Confidentiality & Professional Conduct • Uphold strict privacy and confidentiality at all times., • Maintain impeccable grooming, etiquette, and cultural sensitivity., • Legacy 650 – Strong knowledge of galley layout, cabin configuration, catering management, and long-range service workflows. Qualifications & Experience • 3–5+ years of VIP or VVIP aviation experience (private, charter, or corporate)., • Valid GCAA/EASA/FAA Cabin Crew Certificate and updated safety training., • Certified in First Aid, CPR, and medical emergency response., • Background in luxury hospitality, fine dining, or five-star service., • Strong knowledge of UHNW service expectations and global etiquette., • Highly discreet, trustworthy, and composed under pressure., • Excellent communication and interpersonal skills., • Immaculate presentation and refined etiquette., • Strong organizational skills and meticulous attention to detail., • Ability to adapt to last‑minute changes and challenging travel schedules.

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ – our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We have an exciting opportunity for a Learning & Development Content Designer to join our Talent Development team at Townhouse. In this role, you’ll be at the forefront of creating, branding, and maintaining high-quality learning materials that power our training programmes and wider employee development initiatives. From designing training protocols and manuals to producing engaging videos, digital content, and communication campaigns, you’ll play a key role in ensuring that every Townhouse learning experience is impactful, professional, and aligned with our brand. You’ll also manage our Learning Management System, ensuring our content is innovative, interactive, and engaging for all salon team members. This role is perfect for someone who is creative, highly organised, and passionate about bringing learning content to life in a way that inspires, educates, and supports the growth of our people. RESPONSIBILITIES • Write, update, and standardise training protocols and manuals, ensuring clarity, consistency, and brand alignment., • Plan, script, film, and edit engaging video content that enhances our training and wider learning programmes., • Produce digital learning assets such as infographics, animations, and short-form content to reinforce key learning outcomes., • Design and publish training guides, handbooks, and communication materials that support a culture of continuous learning., • Manage our LMS: upload and maintain modules, ensure smooth learner experience, and drive engagement with gamified activities., • Collaborate with trainers, subject matter experts, and stakeholders to ensure content is innovative, accessible, and effective., • Monitor learner progress and feedback to identify opportunities for improvement and ensure high-quality learning experiences., • Partner with the Marketing and Communications teams to ensure all materials reflect Townhouse’s premium brand standards. ABOUT YOU • Proven experience in learning design, content development, or digital learning (ideally within hospitality, retail or beauty/wellness)., • Proficiency in content creation tools, such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) and video editing software., • Strong writing and editing skills with an eye for detail and clear communication., • Experience managing an LMS and creating engaging learning modules., • Familiarity with instructional design principles and adult learning theory., • Graphic design or animation skills (desirable)., • Highly organised, with the ability to manage multiple projects and deadlines., • Collaborative, creative, and able to engage stakeholders with confidence. LOCATION This is a full-time, 12-month Fixed Term Contract role based at our Support Centre in Central London, with travel to salons as needed. We offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high., • Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering., • Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days., • Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles!, • Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks., • Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs., • Shopping discounts – Save money with a wide range of discounts on top brands., • Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply now and be part of our exceptional team!

The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‐related risks and operational issues and risks., • Maintain governance and performance oversight of contractors, service providers, and service‐level expectations., • Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes. Security • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‐in class standards are maintained., • Oversee rota planning and performance of third‐party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‐up., • Provide leadership and oversight for events, high‐risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities., • Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‐up. Planning & Projects • Support office moves and space planning in line with business growth., • Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness. Insurance & Risk Management (Support the Director of Operations as needed) • Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations., • Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). • Support basic coordination with brokers and insurers, escalating all strategic or coverage-related matters to the Director of Operations., • Maintain simple tracking of policy dates, required submissions, and documentation accuracy., • Assist with incident reporting and follow-up documentation to support broader risk management processes. • Escalate any observed emerging risks or compliance concerns to the Director of Operations for review. IDEAL CANDIDATE • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational skills, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

Company: Victoria College of Arts and Design Job Title: Facilities and Procurement Coordinator Employment Type: Full-time Salary Range: £28,000 – £32,000 per annum Working Schedule: Monday to Friday, 8:30am – 4:30pm (Occasional evenings and weekends, including Saturdays/Sundays, as may reasonably be required) Location: Canary Wharf, London, E14, UK Job Overview The Facilities and Procurement Coordinator is responsible for ensuring the smooth and efficient day-to-day operation of the Canary Wharf campus, providing a safe, well-maintained, and supportive environment for both staff and students. This role focuses on coordinating key operational areas including facilities management, maintenance, health and safety, security, IT functionality, and sustainability initiatives. The Facilities and Procurement Coordinator plays a pivotal role in maintaining an environment conducive to effective learning and working, ensuring that campus operations run seamlessly and in compliance with organisational policies and statutory requirements. Key Responsibilities Campus Operations & Facilities: • Coordinate and oversee the effective delivery of campus operations, including facilities maintenance, cleaning, security, and IT functionality., • Ensure all classrooms and office spaces are fully resourced, in good working order, appropriately set up, and maintained to a high standard of cleanliness and presentation., • Monitor, order, and coordinate office supplies, campus resources, refreshments, and catering as required., • Maintain an up-to-date inventory of all campus equipment, supplies, and orders. Procurement & Supplier Coordination: • Coordinate day-to-day procurement activities for campus-related goods and services in line with institutional policies and approval processes., • Act as the first point of contact for procurement requests from academic and professional services teams, ensuring requirements are clearly defined and appropriately authorised., • Obtain quotations, liaise with approved suppliers, and support value-for-money purchasing decisions in line with budgetary controls., • Raise purchase orders and track orders through to delivery, ensuring goods and services are received, recorded, and invoiced accurately., • Maintain an up-to-date register of suppliers, contracts, and service agreements relevant to campus operations., • Coordinate with Finance and central Procurement (where applicable) to ensure compliance with institutional procurement policies and financial regulations., • Monitor procurement timelines and proactively follow up on delayed orders or supplier issues., • Support contract renewals and supplier performance reviews for facilities, maintenance, IT, and other operational services. Health, Safety & Compliance: • Ensure compliance with health and safety legislation, including risk assessments, emergency procedures, and statutory requirements., • Test the fire alarm on a weekly basis and ensure appropriate records are maintained., • Report any concerns relating to maintenance, procurement, or health and safety promptly to the Campus & Facilities Manager. Security & Access: • Act as the primary key holder for the campus and ensure the secure and timely opening and closing of the site as required., • Support the implementation of campus security procedures and access protocols. Communication & Support: • Ensure staff and students are kept informed of any facilities-related issues, changes, or procedures., • Work collaboratively with the VCAD Student Services team to promote a culture of consistent and high-quality student support., • Provide practical and operational support to the Campus & Facilities Manager as requested. Events & Reporting: • Assist with campus events such as inductions, workshops, and other institutional activities as required., • Provide regular written and verbal reports to the line manager, as requested. Qualifications & Experience Requirements • Previous experience in facilities coordination, campus operations, resources management, or a similar role., • An understanding of the Higher Education sector and its operational environment., • Knowledge of health and safety legislation and associated statutory regulations., • Ability to manage multiple tasks and priorities simultaneously., • Strong communication and interpersonal skills. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

The Role - Office Services Manager Location: London Sector: Legal The firm This long‑established law firm has been advising businesses and individuals for several years, supporting clients across a broad range of UK and international sectors. Its client base includes prominent owner‑managed businesses, leading property companies, and fast‑growing entrepreneurial ventures. The firm’s core focus is helping clients achieve their commercial objectives, whatever shape their business takes. About the role: As Office Services Manager, you will oversee the day‑to‑day delivery of workplace services across the firm (excluding Front of House). You’ll play a key strategic and operational role in ensuring the workplace runs smoothly, safely, and efficiently, while driving continuous improvement. You will report into the Head of Front of House & Workplace Services and work closely with IT, Property and Facilities leadership. Key Responsibilities Include: • Managing workplace functions: mailroom, reprographics, records, floor support, • Leading on health & safety compliance and emergency procedures, • Delivering the strategic vision for workplace services, • Ensuring exceptional service for internal stakeholders, • Overseeing property services coordination and supplier relationships, • Managing offsite transcription/document production contracts, • Supporting office moves, refurbishments, and change projects, • Leading, developing, and motivating a multi-skilled team, • Supporting budgets, benchmarking, and contract negotiations Required skills: • Proven experience in workplace, facilities, or operational management, • Background in legal environment, • Strong leadership skills and experience managing both in‑house teams & vendors, • Strong contract and supplier management expertise, • Excellent communication and stakeholder engagement skills, • Robust understanding of health & safety (IOSH/NEBOSH required), • Highly organised, proactive and solutions‑focused Desirable: • Experience with workplace technology tools, • Exposure to office moves or workplace transformation projects, • Professional qualifications (e.g., IWFM) Reward: This is an opportunity to have a significant impact on the operational success of a highly respected firm, working as part of a supportive leadership team with a clear strategy for innovation and growth. The firm is deeply committed to equal opportunities and fostering an inclusive environment where everyone can excel. Salary will be circa £65,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

FACILITIES & WORKPLACE SERVICES COORDINATOR Our client is a leading boutique financial services & technology firm with several offices worldwide. We are looking to hire a Facilities & Workplace Coordinator to work in the busy and vibrant London office in the city. This firm is deeply rooted in hiring the best talent and setting the highest industry standards. With a commitment to rewarding hard work, the team culture is also friendly, informal, collaborative, innovative and entrepreneurial. This role is filled with plenty of opportunities where you will be able to make a significant impact to the business. Please note this role is based on site 5 days a week in the London office. The Facilities & Workplace Services Coordinator supports the smooth, safe, and efficient operation of the workplace. The role focuses on facilities management, vendor coordination, health and safety compliance, workplace administration, and employee support. The coordinator works closely with internal teams, building management, and external suppliers to ensure the office environment is well maintained and fully operational. Workplace Operations • Monitor the Workplace Services (WPS) inbox, responding to queries and coordinating requests., • Conduct daily checks across office floors to ensure systems, equipment, and spaces are functioning correctly., • Communicate with HR, IT, and other teams regarding office issues or maintenance needs., • Organise and audit critical spare parts, keeping stockrooms tidy and accessible., • Send new starter communications and provide WPS introductions and office information., • Support onboarding and offboarding by allocating desks and lockers, coordinating with Front of House., • Conduct desk and space audits, identifying faults and ensuring allocations remain accurate., • Submit weekly catering numbers and assist with workplace service arrangements., • Represent WPS at relevant committee meetings., • Support workplace events such as summer and Christmas parties. Facilities Management • Identify, log, and report faults or maintenance issues to contractors or building management., • Respond promptly to reactive tickets and requests (temperature, lighting, power, office faults)., • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits., • Liaise with third‐party suppliers and building management to arrange service access., • Ensure contractor documentation and Permits to Work are submitted and logged., • Review contractor job reports and follow up on repairs or parts ordering., • Support contract management, including renewals and documentation., • Run monthly security access reports and work with HR to review user access and attendance., • Log contractor attendance and service records for all site visits., • Support weekend works, powerdowns, and essential out‐of‐hours activities., • Prepare workplace spaces for powerdowns, desk moves, and operational changes., • Assist with workspace reconfiguration and desk move projects., • Attend key PPM visits to ensure compliance and alignment with internal teams. Health & Safety • Conduct regular floor inspections and monitor first aid supplies., • Assist with risk assessments and general safety compliance., • Manage communications related to emergency fire evacuations., • Attend quarterly tenancy meetings with building management., • Administration & Financial Processes, • Track and process supplier invoices, receipts, and administrative documentation., • Work with Finance to manage team credit card expenses and ensure timely receipt, • submission., • Raise and amend purchase orders and maintain the WPS PO log., • Support contract administration and renewal tracking., • Provide reception cover during breaks and annual leave, including greeting visitors and, • supporting meeting room needs., • Assist with meeting room setups and event coordination. Skills & Experience • Strong Excel skills (intermediate to advanced)., • Comfortable using AI tools to streamline reporting, documentation, and operational workflows., • 2–3 years’ experience in facilities, workplace operations, or building services., • Understanding of Building Management Systems (BMS) and workplace systems., • Mechanical or engineering aptitude, with the ability to troubleshoot basic M&E issues., • Knowledge of health and safety compliance, including risk assessments and fire safety., • Experience coordinating contractors, PPM schedules, cleaning and catering staff and vendor, • relationships., • Strong organisational skills with attention to detail and the ability to manage multiple priorities., • Clear communication skills and confidence working with internal teams, contractors, and building management., • Proactive, solutions‐focused approach with an interest in improving processes and operational efficiency. Relevant certifications (advantageous but not always required): • IOSH or NEBOSH, • First Aid or Fire Marshal, • BMS or building services training, • Understanding of building operations — lifts, HVAC, electrical systems, fire panels,and access control. What we offer: • Salary between £45,000 and £55,000 plus bonus, • A great environment whereby technology is key to our success, • The upside of a start-up without the associated risks, • Friendly, informal and highly rewarding culture, • A fast-growing global firm with plenty of opportunities where you will have a significant impact

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an experienced Learning & Development Manager to lead the design and delivery of our management and senior leadership development strategy. This role will build a strong internal leadership pipeline, elevate management capability across our salons and support teams, and drive a high-performance, values-led culture as we scale. Reporting to the Head of Talent Development, you’ll shape leadership frameworks, succession planning, and development programmes while mentoring Area Training Partners and partnering with senior stakeholders to ensure learning drives real commercial impact. KEY RESPONSIBILITIES • Design and implement a comprehensive management and senior leadership development strategy aligned to Townhouse growth plans, • Own and evolve the leadership competency framework for Shift Leaders, Salon Managers and Area Managers, • Develop structured development programmes for first-time managers through to senior operational leaders, • Build clear, scalable career pathways to support internal progression and succession planning, • Design and facilitate senior leadership workshops focused on commercial leadership, performance, strategic thinking, change and coaching, • Provide coaching and development support to senior managers and high-potential talent, • Oversee end-to-end design of blended learning solutions, including workshops, digital and peer learning, • Ensure programmes are operationally practical and commercially relevant for multi-site environments, • Build internal facilitation capability and drive consistency in training standards across locations, • Define and track leadership development KPIs, using data to measure impact, ROI and continuous improvement, • Present regular insight and impact reporting to the Head of Talent Development and senior leadership, • Embed a culture of feedback, coaching and continuous development aligned to Townhouse values ABOUT YOU • Proven experience designing and delivering management and leadership development programmes, • Strong facilitation skills with experience working at senior leadership level, • Experience coaching senior managers and high-potential talent, • Commercially minded, with a strong understanding of operational business environments, • Confident using data and insights to measure learning impact and drive improvements, • Able to influence and build credibility with senior stakeholders, • Experience in a multi-site retail, hospitality or service-led environment (desirable), • Coaching qualification (ILM, ICF, CIPD L&D or similar) is advantageous, • Experience working with LMS or digital learning platforms is beneficial LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Associate Director (Electrical) Operational Assets London About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have an exciting opportunity for an Associate Director to join our Operational Assets team, based in London. It's an exciting time to join our Operational Assets team. We have a proven track record working within the London, UK and European markets. Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. Working alongside the Directors , you will be client facing, responding to our clients’ needs, developing, and producing reports, specifications and guidance or overseeing testing and commissioning activities. We work closely as a team to ensure we achieve the best results and deliver a consistent high-quality service for our clients. In this key and varied role, you can expect to: • Be responsible for the day-to-day technical delivery of the electrical design services for multi-disciplinary projects across a number of building sectors., • Produce design deliverables including specifications, drawings, and schedules., • Find new opportunities for business growth and negotiate scope of Hoare Lea services and fee levels., • Provide technical advice to clients on the operation of electrical engineering services in existing buildings, • Prepare Fee Proposals, • Deliver refurbishment and upgrade projects from inception to completion, • Undertake condition surveys of electrical installations and producing written reports and recommendations, • Produce Feasibility Studies for electrical infrastructure replacement or upgrade, • Undertake Technical Due Diligence Reporting, • Ensure that all work under your control is undertaken to relevant and applicable UK and EU regulations, design guides etc., • Review of development and fit-out proposals and advising client on the implications in relation to the electrical services, • Interact regularly with internal and external stakeholders, ensuring a communicative, collaborative and timely approach to delivery., • Support timely invoicing, debt chasing, management of WIP and forward workload/resource planning for your own projects., • Mentor and support our ‘next gen’ professionals, including apprentices and graduates. About you To be successful in this role you’ll need: • Proven experience working as a consultant Electrical Engineer, with a track record delivering on a variety of complex projects., • Excellent written and spoken communication skills, • Good experience in use of standards and codes applied in building services, • Wiring Regulations; Fire Detection & Suppression Systems; General and Emergency Lighting design knowledge., • Experience of modern technical delivery processes, and use of relevant software/tools such as BIM, Revit, Electrical OM, Dialux and Relux., • Can undertake essential calculations, maximum demands, typical Wm2 and apply electrical theory., • Good understanding of 3 phase LV systems with reasonable to good understanding of HV systems., • At least some experience working on projects in existing buildings., • Demonstrable experience working with clients/contractors / architects in a design-oriented / consultant role., • Self-awareness, an open mind, and a spirit of generosity, • Experience in leading teams of electrical engineers and supporting others to develop knowledge, skills, and confidence., • Degree qualified in electrical engineering or similar degree, • Chartered engineer status. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview in person at our London office. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Fraud Data Analyst About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: • Investigate: Conduct in-depth reviews of complex fraud cases to identify trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk., • Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine., • Business Intelligence and reporting: Build dashboards & reports to track value delivered by the solution, with an increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Presentation: Use your strong attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds, • Customer focus: Scope, plan and deliver customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat., • Collaborate: Collaborate with ThreatMetrix teams including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements: • Excellent knowledge of Python and SQL (BI tools such as SuperSet, Tableau or PowerBI is a bonus), • Extensive analytical and problem-solving skills, with a deep curiosity, • Exceptional attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry, • Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc., • Extensive multi-tasking and prioritization skills. Needs to excel in fast paced environment with frequently changing priorities, • Fluency in more than one language spoken across EMEA is a bonus, but not essential. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

We are currently seeking an experienced Facilities Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within Southeast London. This is an excellent opportunity for someone to help deliver an exceptional living environment for residents while ensuring the estate is maintained to the highest possible standards. * Experience within a large, premium residential development is essential * The Role As the Facilities Manager, you will work closely with the Development Manager to uphold estate presentation, oversee all planned and reactive maintenance, ensure full compliance, and manage contractor activity. You will maintain a strong on‑site presence and deliver an exceptional level of service to residents, visitors, and stakeholders. What will you be doing as a Facilities Manager • Conduct regular inspections of all communal areas, ensuring they remain clean, safe, and free from defects., • Manage contractors, including M&E suppliers, ensuring quality workmanship and safe working practices., • Coordinate planned and reactive maintenance, working collaboratively with the Development Manager to meet required standards., • Oversee stock control and manage meter readings for communal utilities., • Carry out system tests such as emergency lighting, fire alarms/smoke vents, and lift emergency lines., • Maintain compliance records using internal systems and oversee routine and non‑routine contractor activities., • Support estate presentation through a hands‑on approach where required, including monitoring CCTV usage., • Demonstrable experience in facilities management within a high‑end or prestigious residential development., • Strong leadership skills, with experience mentoring and supporting diverse teams., • Extensive experience managing contractors and assessing work quality., • Solid understanding of planned maintenance requirements, including SFG20 standards., • Strong Health & Safety knowledge (NEBOSH desirable).

We are currently seeking an experienced Maintenance Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within South West London. This is an excellent opportunity for someone to help deliver an exceptional living environment for residents while ensuring the estate is maintained to the highest possible standards. This is a full time, permanent role Monday - Friday 8am till 4:30pm with a starting salary of £50,000 per annum. The Role As the Maintenance Manager, you will work closely with the Development Manager to uphold estate presentation, oversee all planned and reactive maintenance, ensure full compliance, and manage contractor activity. You will maintain a strong on‑site presence and deliver an exceptional level of service to residents, visitors, and stakeholders. What will you be doing as a Maintenance Manager • Conduct regular inspections of all communal areas, ensuring they remain clean, safe, and free from defects., • Manage contractors, including M&E suppliers, ensuring quality workmanship and safe working practices., • Coordinate planned and reactive maintenance, working collaboratively with the Development Manager to meet required standards., • Oversee stock control and manage meter readings for communal utilities., • Carry out system tests such as emergency lighting, fire alarms/smoke vents, and lift emergency lines., • Maintain compliance records using internal systems and oversee routine and non‑routine contractor activities., • Support estate presentation through a hands‑on approach where required, including monitoring CCTV usage., • Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management. What are we looking for in a Maintenance Manager • Demonstrable experience in facilities management within a high‑end or prestigious residential development., • Strong leadership skills, with experience mentoring and supporting diverse teams., • Extensive experience managing contractors and assessing work quality., • Solid understanding of planned maintenance requirements, including SFG20 standards., • Strong Health & Safety knowledge (NEBOSH desirable).

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Are you an experienced fire safety professional looking to lead strategy across a complex multi-site environment? We’re recruiting on behalf of a large higher education institution seeking a Lead Fire Safety Adviser to provide expert fire safety guidance and oversee the institution-wide fire safety programme. You will act as the organisation’s competent person, advising on legislation, risk control, emergency planning, and compliance across academic, residential, and specialist facilities. Fire Safety Lead £50,000–£60,000 + Excellent Benefits | London | Hybrid Working Key Responsibilities • Lead and maintain fire safety policies, procedures, and risk assessments, • Oversee fire protection systems and emergency evacuation arrangements, • Advise on capital projects, refurbishments, and operational activities, • Conduct fire safety audits, investigations, and incident trend analysis, • Deliver fire safety training and awareness programmes for staff and students, • Report to senior leadership on performance and compliance trends Requirements • Extensive experience in fire safety management in complex, multi-building estates, • Strong knowledge of UK fire safety legislation, • Skilled in risk assessment, compliance, and stakeholder engagement, • Experience with academic, residential, laboratory, or multi-use facilities, • Hybrid working across multiple sites. Interested in making a lasting impact on fire safety? Apply now or get in touch for a confidential discussion.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The Global Sales Effectiveness team is a collaborative, high‑impact group dedicated to helping sales teams succeed. We are passionate about driving meaningful change through learning and growth, supporting sellers and leaders worldwide in reaching their revenue targets. About the Role: This position exists to lead and manage the delivery of sales onboarding and sales methodology training for the sales organization. The candidate will ensure training content is accurate, relevant, and aligned with evolving business needs. The role is responsible for maintaining training documentation, tracking participation, and serving as the main point of contact for training communications. Responsibilities: • Manages the delivery of sales training programs in the region, including new hire onboarding and core selling methodology workshops., • Manages the embedding programs to ensure adoption., • Tracks and reports on training participation, completion, and outcomes., • Audits, updates, and maintains the onboarding training materials to ensure accuracy and relevance., • Collaborates on building the training modules to ensure the programs delivered are up to date and aligned with current priorities., • Ensures all training and development programs are consistent with LNRS vision, mission, values, and goals., • Manages multiple training projects and process improvements simultaneously, demonstrating strong organizational skills and attention to detail., • Performs other duties as assigned. Requirements: • Successful experience in sales, effective experience in sales training or equivalent combination of education and experience., • Be able to demonstrate experience in managing training programs, • Proven ability to manage multiple projects and priorities independently., • Excellent communication, presentation, and interpersonal skills to deliver effective training and collaborate across teams., • Exceptional attention to detail, organizational, analytical, and multi-tasking skills., • Solid computer and technical skills. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Security lead, based in London, 45 hours per week (may vary depending on business needs) We are supporting a high-profile and prestigious organisation in Central London in the appointment of an experienced Security Manager. This is a senior, hands-on leadership role responsible for delivering a professional, controlled, and secure environment within this unique location with a heritage and history! The Role Reporting to senior leadership, the Security Manager will take full ownership of day-to-day security operations, ensuring robust procedures, strong team performance, and consistent operational standards. This is a high-visibility position, requiring a confident and composed individual who can lead from the front while maintaining a strong focus on service delivery. Key Responsibilities • Lead, manage, and develop a team of Security Officers, including training, performance management, and rota planning, • Oversee all security operations, ensuring procedures and protocols are consistently implemented, • Monitor and manage CCTV, access control systems, and alarm responses, • Take ownership of incident management, investigations, and reporting, • Maintain accurate records and ensure all documentation is compliant and up to date, • Ensure a proactive and visible security presence across the site, • Manage access control for visitors, contractors, and events, • Support operational teams in delivering a seamless and secure environment, • Maintain and regularly review business continuity and emergency response procedures, • Support the organisation’s Health & Safety compliance, including maintaining standards, monitoring practices, and coordinating basic H&S processes. Candidate Profile • Proven experience in a Security Manager or senior supervisory role within a high-end, corporate, or high-profile environment, • Armed Forces or similar service background highly desirable, • Strong leadership experience with the ability to motivate, develop, and manage teams, • Excellent judgement and decision-making capability in dynamic environments, • Professional, discreet, and highly presentable at all times, • Strong communication skills, with the ability to engage confidently with stakeholders, • Experience managing security systems including CCTV and access control, • Structured, disciplined, and detail-oriented approach Opportunity • Join a prestigious Central London organisation in a key leadership role, • Operate in an interesting and professional environment with high standards, • Opportunity to transition or further develop a military or service-led career within a civilian setting, • Make a direct impact on operational excellence and security delivery

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Facilities & Administration Manager to support the Bank’s facilities requirements. • Please note that due to the nature of this role, on site presence is require 5 days per week. Key Responsibilities: Office Management: • Overseeing building maintenance and support services such as cleaning, catering, hospitality, physical security, • Overseeing the ordering, stock checking and maintenance of office supplies and refreshments for the Bank., • Maintain the Bank' s offices, facilities, and meeting rooms., • Ensure that all servicing and repairs are carried out in a safe and legal manner. Health & Safety: • Responsible for the effective and efficient management of all Health and Safety and Fire Safety matters, including policy creation and implementation, monitoring and inspection, risk assessment, investigations and follow up actions., • Ensuring that the H&S training for staff is effective and up to date, in collaboration with HR. Where required, design and deliver or arrange for delivery of H&S training for staff and visitors., • Act as the Head Fire Marshall and responsible for recruiting fire wardens., • Arrange and conduct regular Fire Risk Assessment and other required RAs for the Bank's premises and act on any findings., • Create and maintain emergency evacuation procedure and ensure circulation throughout the Bank., • Act as the First Aid practitioner and responsible for recruiting and ensuring training of first aiders. Vendor Management: • Work closely with the Bank’s third-party providers related to the premises and H&S and the Third Party Risk Management function to ensure that KPls/SLAs are met and the Bank's Facilities and H&S needs are being fulfilled. Front of House: • Responsible for the staffing, maintenance, and presentation of the Bank's reception area., • Ensure that FOH assist with Short Term Business Visitors processes, including checking and copying identification documentation and other relevant duties. Cashier: • Overseeing the Bank's cashier function and authorising all transactions. Administration: • Overseeing the booking and presentation of meeting rooms., • Departmental invoices. Liaising with Finance Management to ensure they are paid with in designated time scales., • MI reports (including sustainability metrics on energy, waste, recycling, etc) for presentation to senior management. Archiving: • Act as the main point of contact & authorisation between the Bank and its third -party archiving provider Post, Courier & Deliveries: • Responsible for organising the distribution of all inbound & outbound post, courier & deliveries, working with the team and third parties where necessary. Team Management: • Manage a team of 3, including work allocation, performance appraisals, attendance and leave management, learning and development. Key Skills/Experience: • Previous, proven experience as a Facilities Manager or similar title., • Experience of general office administration with a clear understanding of the need to meet deadlines and the client service requirements of a professional services environment., • Knowledge of basic accounting and finance principles & previous cashier experience would be advantageous., • Calendar Management skills., • Vendor Management experience., • Good knowledge of Health and Safety regulations., • Foundational knowledge of GDPR., • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders., • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Montague Street Supervisor/Maintenance Operative Salary: £30,000 to £32,200 per annum Location: London – Montague Street & Bedford Square Department: Estates & Facilities Reporting to: Maintenance Supervisor & Deputy Facilities Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; Monday to Friday; 8am - 4pm (Occasional working on Saturday is required) Role Overview Responsible for the day to day upkeep and safe operation of the Montague Street premises, including carrying out and organising repairs, maintenance, room set ups and manual handling tasks. Works closely with security, maintenance and cleaning teams to ensure health and safety standards are met across the site. Oversees and coordinates the Montague Street maintenance team, providing direction and reporting to the line manager on operational delivery and planning. Main Responsibilities Operational Maintenance and Building Management: • Carry out minor repairs and general maintenance across the buildings to ensure all areas remain safe and operational, • Complete daily inspections of building systems including heating, cooling, lighting and alarms, resolving any issues promptly, • Ensure furniture, fittings and equipment meet health and safety standards and are safe for use, • Maintain accurate maintenance logs and report on daily activities and any issues to the line manager, • Assist with planned preventative maintenance schedules and support the delivery of projects, events and exhibitions Health and Safety and Compliance: • Oversee Legionella checks and support compliance with all statutory building requirements, • Act as Fire Marshal and First Aider, supporting emergency procedures and responding to incidents where required, • Work closely with the Health and Safety Compliance Officer and Estates team to carry out risk assessments and ensure compliance with fire, COSHH and building regulations Facilities, Grounds and Housekeeping: • Maintain the upkeep of external areas including grounds and gardens, arranging contractors when needed, • Oversee housekeeping standards, ensuring fire exits are clear, spaces are clean, and room set ups are completed efficiently, • Support internal logistics including deliveries, storage areas and general site organisation to ensure spaces remain safe and functional Equipment, Stock and Workshops: • Support the safe operation of workshops, tools and equipment, ensuring regular checks, servicing and cleaning, • Monitor stock and equipment levels, arranging orders in line with purchasing procedures and maintaining accurate records Stakeholder Engagement: • Coordinate with staff, students, contractors and visitors, providing a responsive and professional service The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: • Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety), • Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Knowledge: • Working knowledge of health and safety requirements and responsibilities, • Understanding of building maintenance and repair requirements Skills: • Effective communication skills, with the ability to explain technical terms to a non technical audience, • Strong attention to detail, • Good numerical skills, • Ability to analyse and present basic data in a clear format, • Ability to carry out a range of minor repairs and maintenance tasks, including basic plumbing, carpentry, painting, assembling furniture, and fixing fixtures and fittings, as well as gutter clearance, • Positive and proactive approach to work, • Well organised with a planned approach to work Experience: • Experience of working in a maintenance or facilities environment, • Experience of carrying out building inspections and identifying repair and maintenance needs, • Experience of managing changing priorities and responding to varying workloads What we offer: We offer a wide range of staff benefits, including up to 40 days’ leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Click “Apply” on LinkedIn and submit your CV. If you are shortlisted, you will be asked to complete an AA application form and provide a cover letter as part of the next stage of the process. • Closing date: Sunday 12th April 2026, • Interviews: Week commencing Monday 20th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on week commencing Monday 20th April 2026. Informal enquires should be addressed to We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Property Management & Administrator Shepherd’s Bush, London £35,000 + Commission Opportunity Monday–Friday | 9:00am–6:00pm I’m currently working with a busy and well-established property business in Shepherd’s Bush who are looking to add a Tenancy Accounts & Property Management Administrator to their team. This is a great opportunity for someone with around 2+ years’ experience in tenancy accounting or property management who enjoys a varied role combining client interaction, financial administration, and property management responsibilities. The Role You’ll play a key role in managing tenancy accounts while supporting the wider property management function. Responsibilities will include: Tenancy Accounting • Allocating reservation fees and collecting rent payments, • Authorising landlord rent payments, • Processing contractor expenses, • Setting up new tenancies accurately on the system, • Preparing landlord statements and invoices, • Weekly contractor and agent fee payments, • Managing deposit transfers and repayments, • Chasing rent arrears and unpaid landlord invoices, • Daily banking reconciliation and payment processing, • Handling Non-Resident Landlord tax retention and HMRC submissions, • Preparing annual landlord tax statements and assisting with audit processes Property Management • Instructing contractors for routine maintenance, • Organising gas safety and electrical safety inspections, • Arranging property inspections and issuing reports, • Managing check-outs, dilapidations and deposit negotiations, • Handling housing licence applications, • Negotiating tenancy renewals and preparing documentation, • Supporting emergency repairs on an out-of-hours basis when required What We’re Looking For • Minimum 2 years’ experience in tenancy accounting and/or property management, • Strong attention to detail and organisational skills, • Excellent communication skills (face-to-face and telephone), • Confident working in a client-facing environment, • Experience with Alto software is desirable but not essential Package • £35,000 basic salary, • Opportunity to earn commission through Rental Protection Insurance sales, • 20 days holiday + 8 bank holidays, • Christmas Eve off + 3 days between Christmas and New Year, • Company pension (3% employer / 5% employee) This role would suit someone who enjoys working in a fast-paced property environment and wants a position that combines accounts, client interaction, and property management.

My client, a well established law firm in the City (St Pauls), are seeking a Facilities Manager to head up their Facilities team. The Facilities Manager will be responsible for the day to day delivery and management, operational oversight and continuous improvement of all facilities services across the firm including post, reprographics, records management, office services, health & safety, property services and management of the offsite document production contract. This role supports the firm’s strategic objectives and brand standards, ensuring a safe, efficient and high-quality working environment for all staff and clients. Responsibilities • Deliver the vision and operational strategy for workplace services, in line with the firm’s objectives and standards., • Champion a “client-first” approach for internal stakeholders, ensuring all workplace touchpoints deliver outstanding service., • Drive innovation and continuous improvement in service delivery, leveraging technology and best practice., • Oversee all aspects of workplace services: mailroom, reprographics/print, records management and floor support., • Work with the Head of Workplace Services to support and oversee where needed, all aspects of property services, including but not limited to contracts for cleaning, maintenance, security and minor works., • Manage the offsite transcription and document production contract, ensuring robust supplier relationships, confidentiality, and service level compliance., • Maintain oversight of health & safety compliance, including risk assessments, inductions, and emergency procedures, in partnership with the H&S committee and business continuity leads., • Ensure effective resource planning, team coverage, and service continuity across all sites., • Support building maintenance projects and coordinate with external contractors and managing agents to minimise disruption., • Build, inspire, and develop a high-performing, multi-skilled team, fostering a culture of professionalism, collaboration, and continuous learning., • Oversee recruitment, training, and performance management for all direct reports., • Provide regular feedback, coaching, and development opportunities., • Support budget management for workplace services, identifying opportunities for cost savings and service enhancements., • Assist with tendering, benchmarking, and contract negotiations for relevant suppliers., • Monitor and report on service usage, spend, and performance, using data and analytics to inform decision-making., • Play an active role in workplace transformation projects, including office moves, refurbishments, and implementation of new technologies or service models., • Work closely with the Head of Front of Workplace Services and Director of IT, Property & Facilities to ensure seamless integration of workplace services with IT, property, and facilities strategies., • Liaise with other business support functions to deliver joined-up solutions and continuous improvement. Skills and experience • Experience in a workplace, facilities, or operational leadership role, ideally within a professional services or legal environment., • Proven track record of managing in-house teams and outsourced service providers to deliver high-quality, client-focused services., • Strong organisational skills, with the ability to manage multiple priorities and projects in a fast-paced environment., • Knowledge of health & safety, compliance, and business continuity best practice., • Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships internally and externally., • In depth Health & Safety experience and qualification (e.g., IOSH or NEBOSH) Please apply today for immediate consideration!

Job Title: Campus Security Manager Reporting to: Regional Security Manager Key Areas of the Role Purpose The campus security manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned datacenters in a geographic area. The CSM is responsible for the leadership development of the people that report to them, while also accountable for security operations delivery at these datacenters. The CSM partners with Security and Datacenter Operations senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for preserving an environment where people and property are safe and well-protected, the CSM utilizes their professional experience to manage people with varying skillsets and develops effective strategies to drive improvement. The CSM reports directly to the regional security manager, works alongside other site security managers in their metro area, and manages Security Team Manager (STM). Responsibilities • Manages physical security operations at multiple critical infrastructure facilities., • Drives safety programming for the security team with a goal of zero workplace injuries onsite., • Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites., • Ensures each staff member is treated with dignity and respect., • Plans, assigns, and manages physical security projects and tasks to timely completion., • Coaches security employees and carries out disciplinary actions in accordance with current policy., • Evaluates the effectiveness of site security operations and provides recommendations for improvement., • Utilizes excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same., • Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance., • Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys., • Keeps management informed of major accomplishments, issues, and concerns., • Follows standardized procedures to successfully complete unannounced audits., • Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment., • Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success., • Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Competencies Driving Performance • Takes Ownership, • Expects Excellence, • Delivers Sustainable Results, • Builds High Performing Teams Developing Yourself & Others • Is Respectful, • Is Empowering, • Leads by Example, • Gives & Asks for Feedback Making Our Strategy Happen • Drives Innovation, • Seeks Opportunities, • Fosters Collaboration, • Values Diverse Perspectives Professional Attributes • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local laws and regulation., • Ability to communicate clearly and concisely, sharing technical concepts to a varied audience., • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts., • Knowledge of security operations and procedures applicable to a 24-hour facility., • Knowledge of supervisory practices and procedures., • Skill in staff supervision, including assigning work and providing training and discipline., • Ability to provide positive direction and motivate performance., • Ability to track and maintain scheduled assignments., • Ability to maintain professional composure when dealing with unusual and stressful circumstances., • Knowledge of business operations management and human resources administration., • Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner., • Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others., • Strong customer service and service delivery orientation., • Able to conduct presentations and facilitate group meetings, both in person and online., • Ability to adapt to change in the external environment and organization., • Ability to multi-task and complete assignments concurrently in a fast-paced environment. Person Specification Essential Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age., • Must have a reliable means of communication, such as cell phone., • Must have a reliable means of transportation (public or private)., • Must hold or be able to obtain a valid driver’s license or equivalent., • Must have the legal right to work in the country where the position is located., • Must have the ability to speak, read, and write English proficiently., • Must have a high school diploma, secondary education equivalent, or GED., • Must be willing to participate in the Company’s pre-employment screening process and background investigation., • Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period., • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Education/Experience • 4 years of experience in the security industry, • 4 years of management experience, • Associate degree in Security Management, Business Management, or a related field, • Experience with Microsoft Office, • Experience working in a datacenter environment a plus Preferred Qualifications • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software, • Bachelor’s degree in Criminal Justice, Security Management, Business Management, or a related field, • Security industry qualifications or certifications such as CPP or PSP Special Requirements • Have a current passport or be able to obtain one., • Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice., • Able to work evening or weekend hours when required, such as during an emergency event or crisis. Working Conditions and physical/mental demands: • With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:, • Required ability to manage multiple tasks concurrently., • Computer usage, which may include prolonged periods of data analysis., • Handling and being exposed to sensitive and confidential information., • Regular talking and hearing., • May be required to use vehicle in the performance of duties., • Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds., • Close vision, distance vision, and ability to adjust focus.

About the job Senior Maintenance Technician Permanent Based in London We are looking for a Senior Maintenance Technician to join our friendly and dynamic team here at Waterstones in London. This is a busy and diverse role where you will be responsible for the day-to-day management of a team of maintenance technicians and stakeholders across our book shop estate in London, as well as being ‘on the tools’ and managing contractors. You will need to have a good understanding of building maintenance, compliance testing, retail refurbishment, contractor management and ensure all shops in your area are fit for purpose, well maintained and support the operational needs of the business. You will oversee and manage maintenance standards to ensure compliance is met across the shops and services levels are of a high standard across the team. Through the effective management of a regional based maintenance team, you will ensure the delivery of ongoing projects, store upgrades and refurbishment works, LED Installs and general day to day maintenance issues. This is a great opportunity for someone who is well organised and has great communication skills and is looking for their first role leading a small team. What you will be doing • Line management of a team of Regional Maintenance Technician’s (RMT’s)., • Manage the allocation for sub-contracted works and ensure all tasks are delivered to the required standards, costs and meet the requirements of the business., • Ensure statutory compliance is met in all shops, including the review of certificates and 100% completion rates., • Budget management for reactive spend for your area., • Cost control and monitoring across the team (including sub-contracted works and materials)., • Oversee and own urgent / emergency jobs in an allocated area., • Ensure all tasks are completed within set timescales., • Compile, deliver and review annual maintenance plans for each allocated shop identifying high profile shops and ‘problem’ shops, ensuring all works are delivered on time and to budget., • Undertake formal shop audits and allocate tasks across the RMT team as needed., • Provide technical support and advice to the team and wider business., • Develop the skill set across the team to identify senior RMT resource., • Resolution management for supplier / sub-contractor issues., • Build and maintain effective working relationships with stakeholders across the shops and business., • Set up effective working relationships, processes and routines between the store and maintenance teams (Store managers & RMT’s) in their area., • Provide monthly KPI reports., • Forge effectively working relationships across the shop and regional teams in retail to manage and meet expectation., • Provide weekly/daily updates to all key stakeholders relating to progress/issues arising/Project works and Health & Safety issues. What we need from you • Regional Maintenance / FM experience., • Electrical Trade background desirable but not essential., • Client-side experience., • Statutory compliance experience., • Use to working remotely covering a large area., • Experience using CAFM systems., • I.T literate with experience of Word/Excel and IOS based applications., • Experience within a retail / hospitality business would be beneficial., • MBIFM desirable but not essential. Person Profile • Problem solver and decision maker., • Self-starter., • Excellent planning and organisation skills., • Ability to multitask., • Personable and approachable., • Adaptable to new ways of working., • Proactive and pragmatic in approach., • Excellent communication skills. Why work for Waterstones Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started. Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers. If you have the relevant essential experience and you are interested, we would love to hear from you.

Job Title: Senior Facilities and Security Manager (MAT Cover) FIXED TERM CONTRACT 12 MONTH MATERNITY COVER - Needed ASAP Location: Multi-site (Head Office and retail locations) Department: Operations Reports to: Director of Operations Direct Reports: • Facilities Manager, • Security Logistics Specialist, • Dotted Line: Office Manager and Executive Assistant Purpose of the Position The Senior Facilities and Security Manager is responsible for leading facilities operations, regulatory compliance (health & safety and fire safety), and security across all business locations, including retail sites and Head Office. The role also provides support on basic risk management and insurance-related matters. This position focuses on safeguarding the organisation, its people, assets, and reputation by ensuring all locations are safe, compliant, and operating to a high standard. With support from a Facilities Manager, the role ensures consistent delivery of facilities excellence across all sites. Working closely with cross-functional teams including Retail, Operations, HR, and Inventory, the role ensures a safe, secure, compliant, and resilient operating environment. Key Responsibilities Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all locations., • Collaborate with the Facilities Manager to ensure sites are fully equipped and operationally effective., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities-related risks and operational issues., • Monitor contractor and service provider performance, ensuring service level expectations are met., • Partner with internal teams (e.g., IT, HR, Visual Merchandising, Projects) to integrate facilities requirements into operational changes and site updates. Security • Lead and continuously improve the organisation’s security strategy and governance framework., • Oversee rota planning and performance of third-party security providers., • Foster strong working relationships between operational teams and security partners., • Deliver security awareness and training programmes across the business., • Act as the escalation point for security incidents, supporting investigations and follow-up actions., • Provide oversight for events, high-risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring consistency in policies and processes., • Work with external consultants and internal stakeholders to maintain regulatory compliance., • Oversee statutory safety roles such as fire wardens, first aiders, and emergency response teams., • Lead crisis management in the event of serious incidents, ensuring effective communication and coordination. Planning & Projects • Support office relocations and space planning aligned with business needs., • Collaborate with project teams on new site openings and developments, ensuring security, compliance, and risk considerations are met. Insurance & Risk Management (Supporting the Director of Operations as required) • Assist with insurance documentation, renewals, and data collation., • Support the preparation of operational information for audits and renewals., • Coordinate with brokers and insurers on administrative matters, escalating strategic issues as appropriate., • Track policy timelines and ensure documentation accuracy., • Support incident reporting and related documentation., • Escalate any emerging risks or compliance concerns to senior leadership. Ideal Candidate • Strong attention to detail with an appreciation for high operational standards, • Excellent communication and organisational skills, • Proactive and hands-on approach, • Ability to manage multiple priorities and work under pressure, • Strong team player with the ability to build effective working relationships, • High level of integrity and professionalism

Merrifield Consultants are delighted to be partnering with a leading international not-for-profit learned society and professional body to recruit a Senior Office and Events Lead. This is an exciting opportunity for an experienced workplace and events professional to take ownership of a high-profile London office environment, leading front-of-house operations, overseeing event delivery, and ensuring an exceptional experience for members, visitors, and stakeholders. The successful candidate will combine strong operational oversight with excellent people management, creating a welcoming, efficient and professional workplace while balancing multiple priorities across office services, events and stakeholder engagement. Summary of the role This senior position will lead the day-to-day running of a busy London office and event space, ensuring smooth delivery of meetings, conferences and hosted events. You will manage front-of-house services, coordinate workplace operations, and oversee event logistics while maintaining excellent service standards. The role also includes line management responsibility and close collaboration with internal and external stakeholders to deliver a consistently high-quality experience. Details of the role Salary: £41,500 – £43,500 Contract: 12 month FTC, full-time Location: London (4 days in the office) Working pattern: Full-time with flexibility required for occasional evening and weekend events Benefits: Generous benefits package available Responsibilities • Lead the day-to-day operation of a professional office environment, ensuring a consistently welcoming and inclusive experience for all users of the space, • Act as the main point of contact for events, meetings, external hosts, speakers and tenants, • Oversee delivery of conferences, lectures, workshops and stakeholder events from enquiry through to execution, • Manage front-of-house services, reception standards, meeting room coordination and general workplace presentation, • Line manage key team members, providing leadership, coaching and support to ensure high standards across service delivery, • Coordinate external suppliers including catering, security and support services, ensuring cost-effective delivery without compromising quality, • Monitor office consumables, facilities standards, cleaning provision and day-to-day workplace requirements, • Ensure all activity complies with health and safety regulations, safeguarding requirements and relevant operational policies, • Process and approve invoices, manage internal recharges and support budget oversight, • Review and improve processes to enhance efficiency, service quality and user experience, • Support commercial use of office and meeting spaces, balancing operational priorities with excellent customer service Person specification We are looking for someone who brings: • Significant experience in workplace operations, office management, events delivery or hospitality within a professional environment, • Strong experience of coordinating multiple stakeholders and managing competing priorities calmly and effectively, • Previous line management experience, with the ability to motivate, support and develop others, • Excellent customer service skills with a warm, confident and professional communication style, • Experience managing suppliers, contractors and service standards, • Good financial administration skills, including invoice processing and budget awareness, • Strong organisational skills and the ability to work proactively with minimal supervision, • Practical understanding of meeting room logistics, catering coordination and basic AV support, • Confidence handling operational challenges and resolving issues quickly, • Strong IT skills, including Microsoft Office Desirable: • Health and safety certification such as IOSH Managing Safely, • First aid or emergency marshal qualification, • Experience within the charity, membership body, education or not-for-profit sector, • Personal licence holder status or willingness to obtain one If you are a proactive and highly organised operations professional who enjoys creating excellent experiences and leading from the front, we would love to hear from you. Please apply now with your CV to Merrifield Consultants to be considered for this opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. About the Role: You will work in collaboration with our customers and account managers to maximise the value delivered by the worlds largest email based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. This is achieved through a range of activities. This includes proactive analysis of accounts to identify improvements, optimising the risk assessment to more accurately detect high risk transactions and providing thought leadership to customers during business reviews. We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analysing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce. Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

We are currently seeking an experienced Development Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within Southeast London. This is an incredible opportunity for someone who's passionate about leadership, operational excellence and delivering an exceptional resident experience. * Previous experience managing a large high-end residential development is essential * This is a full time, permanent role Monday - Friday 8am till 5pm with an annual salary of up to £85,000 per annum depending on experience. What’s in it for you as a Development Manager • Competitive salary, • Opportunity to work for a well-established company that values staff and aspires to excellence, • Friendly and supportive work environment, • Excellent career progression The Role As a Development Manager, you will have full responsibility for the operation and presentation of the development. Your focus will be on premium service delivery, team leadership, efficient maintenance coordination, and maintaining immaculate communal areas. Key responsibilities include: • Providing an outstanding customer experience for residents and visitors., • Leading, supporting, and motivating on‑site staff., • Overseeing all planned and reactive maintenance, including contractor procurement and management., • Ensuring all shared spaces remain spotless, safe, and beautifully presented. What will you be doing as a Development Manager • Carry out regular inspections of all communal areas to ensure impeccable cleanliness, safety, and functionality., • Manage contractors, review works and ensure full adherence to health and safety requirements., • Oversee all planned maintenance works, ensuring deadlines and quality standards are consistently met., • Maintain stock levels of essential items and manage meter readings for communal utilities., • Excellent IT Skills, • Oversee or conduct routine system checks, including emergency lighting, fire alarms, and lift emergency lines., • Monitor and enforce parking regulations within the development., • Solid understanding of financial processes and budget management and maintain clear communication with directors.

We are seeking a HSE Manager to provide both strategic leadership and operational oversight of all Health, Safety and Environmental activities at the major manufacturing site of a global-leader in the design of subsea telecom cabling. The role ensures compliance with relevant standards and regulations, mitigates risk, and fosters a proactive, positive HSE culture to maintain a safe and healthy working environment across the site. Role Responsibilities • Assist in reviewing and evaluating existing workplace safety and environmental policies, procedures, and risk assessments, ensuring they are effectively implemented and that risks are reduced to as low as reasonably possible standards., • Manage the communication and implementation of Policies, and HSE Objectives, Procedures, HSE Risk Assessments & Safe Systems of Work to the workforce including waste management and COSHH., • Responsible for ensuring compliance to the ISO14001 & ISO 45001 standards, ensuring the HSE system on the site is effective, including the management review, context and interested parties analysis., • Consult and advise with workforce to understand specific nature of tasks undertaken on site and ensure Risk Assessments are in place for all site operations and activities., • Support the development, implementation & communication of a robust system for HSE Reporting on site initiating a better understanding by the workforce, • Investigate Accident/Incident Reports identifying root causes and actions for improvement, • Develop & implement a system for Site Inspections/Safety Tours and methodology for the provision and sharing of HSE KPI’s, • Bring to attention of Site Director/Head of Site Services any new Hazards or Risks not addressed in Company’s Policy, • Represent the site on any central HSE meetings or discussions, • Assist with the improvement & monitoring of HSE awareness on site, • Interpreting new & existing Legislation and Codes of Practice making recommendations to ensure compliance, • Represent the site as :, • Radiation Protection Supervisor, • Incident Controller, • HSE Leader and field expert, • Use expertise in HSE to advise and improve processes on the ASN Greenwich Site and support the implementation as well as the third-party certification of audit processes of the management Systems., • Create monitor and maintain Emergency Response Plans., • Provide support and guidance for the Business Continuity Plan in both the updating and testing., • Coordinate and support the site HSE committee, • Ensure a broad overview of all activities conducted by ASN at Greenwich are meeting the legal/corporate requirements to ensure and drive a proactive and positive approach to the delivery of the ASN Health Safety and Environmental agenda, • Identify and prepare a Training Needs Analysis for the HSE Advisors, propose specialist providers in partnership with the Training School at ASN. Provide, when required training for ASN staff on specialist HSE topics within the remit and skills of the HSE team., • Ensure ASN People Management guidance is at the core of line the management approach focusing on openness, collaboration and inclusion with additional focus on HSE, quality and operational excellence., • Responsible for the follow up of all internal and external HSE audit findings for the ASN Greenwich Site. Person Specification • Demonstrable experience as HSE Manager/HSE Lead, • Industry experience manufacturing, engineering or similar, • Degree/ NEBOSH Diploma/ CMIOSH or equivalent, • Strong knowledge of ISO 45001 & ISO 14001, • Experience in training needs analysis, and delivering HSE training., • Familiarity with CDM Regulations (UK Construction Design & Management) Further Information • Full-time, Permanent, • £60,000-£70,000 + bonus/car, • Greenwich, SE London, • Hybrid Working 1-2 days a week from home

Better places, thriving communities. ROLE: Technical Supervisor HOURS: 40 hours per week LOCATION: Charlton Gate Business Park, London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Supervisor who will lead and support the delivery of all operations, installations, and maintenance activities across the estate, ensuring a safe, efficient, and high‑performing environment for all building users. The role spans two sites and leads a team of four engineers, supporting a luxury retail office site and a warehouse/office environment, maintaining a high‑standard, client‑focused service and ensuring practical, fast‑paced maintenance delivery with an emphasis on Health and Safety. Role Responsibilities: • Lead and support a team of 4 engineers across both site locations, ensuring balanced resource allocation and consistent service delivery., • Act as a working supervisor, carrying out maintenance tasks and providing cover when required, and participating in on‑call and weekend rotas in line with business needs., • Ensure all PPM, reactive and statutory tasks meet SLAs and compliance standards., • Serve as the electrically biased lead engineer and undertake AP duties., • Maintain strong relationships with Building & Estates teams, subcontractors, and client representatives., • Issue, manage, and audit all relevant permits and authorisations, ensuring planned works progress safely and in a timely manner., • Ensure all team documentation, reports, and compliance paperwork are completed accurately and on time., • Conduct audits, Toolbox Talks and safety briefings, as required., • Support delivery of contract KPIs and identify improvement opportunities., • Bring innovation to the contract to improve the current systems., • Support staff development and identify training needs., • Procure materials and equipment within operational budgets., • Promote energy‑efficiency initiatives across both locations., • Act as a role model for effective use of PDAs, asset management systems, and digital workflows., • Maintain statutory and non‑statutory logs (e.g., emergency lighting, FCUs, water regimes)., • Oversee water hygiene controls and logbook accuracy., • Ensure strict compliance with company and client safety systems and requirements., • Ensure accuracy, integrity, and quality of engineering and asset data within Mozaic (CAFM), informing maintenance planning and improving asset lifecycle management., • Manage subcontracted resources, ensuring aligned delivery standards and compliance., • Support colleagues and other departments to ensure smooth multi‑site operations., • Carry out all duties in accordance with company policies, procedures, and safety standards., • Undertake all training required for the role and ensure timely completion. Required Qualifications: Applicants must meet the below defined requirements for the role. • NVQ Level 3 in Electrical Installation or equivalent., • City & Guilds 2391 or equivalent certification in electrical testing and inspection., • 18th Edition IEE Wiring Regulations., • Competent to undertake Authorised Person duties for LV systems as required, and for different disciplines (or willingness to train to AP level)., • Excellent technical skills in mechanical and electrical systems and knowledge of general building repairs and maintenance., • Excellent communication skills and ability to culture and maintain client confidence., • Excellent customer service experience, preferably with an emphasis on dealing with customers and clients both face‑to‑face, through email and over the phone., • A professional attitude in all areas of the job role with the ability to challenge issues comprehensively and resolve them effectively., • Ability to work efficiently within a team as well as under own initiative in a demanding environment where accuracy is paramount., • Knowledge of Health & Safety and safe working practices, ideally IOSH or equivalent certified., • Strong understanding of working at height activities and physically capable of carrying out related tasks., • Enthusiastic, proactive, and hardworking, with a positive attitude to problem‑solving and teamwork. There's a place for you at Mitie – join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Are you an experienced Facilities Manager looking to take ownership of a diverse, premium portfolio right in the heart of Central London? We’re supporting a prestigious property owner to hire a Facilities Manager to oversee a collection of high-quality buildings across a uniquely mixed estate. This is an outstanding opportunity for an FM professional who wants responsibility and the chance to influence best-in-class service delivery. The Role As Facilities Manager, you will play a key role in maintaining the operational excellence of a historic and high-profile London estate. Your responsibilities will include: • Leading the delivery of hard and soft FM services across a mixed portfolio, • Ensuring full health & safety compliance, statutory obligations and best-practice FM processes, • Managing tenant relationships, supporting day-to-day operational needs and resolving building issues, • Overseeing PPM schedules, O&M manuals, asset registers, and ensuring documentation integrity, • Supervising the in-house maintenance team and external contractors, ensuring high performance and value for money, • Supporting service charge budgeting, financial monitoring, approvals and cost control, • Managing minor works, refurbishments, and liaising with project teams on larger schemes, • Collaborating with internal teams on sustainability, procurement, insurance, H&S and operational improvements, • Participating in emergency response and out-of-hours escalation when needed You will have • 5+ years’ experience in multi-site or multi-building facilities management, • Strong knowledge of combined hard and soft services, • IOSH or NEBOSH qualification (essential), • Solid understanding of building operations, compliance, and technical FM, • Confident skills in budgeting, service charges, financial management, • Ability to communicate effectively with tenants, contractors and internal stakeholders, • Strong organisational skills, with a proactive and solutions-focused attitude

We are seeking an experienced Senior Building Manager to oversee the operational management of a prominent 16-storey, multi-tenanted commercial property in Central London. This is a key leadership role responsible for delivering high standards of building operations, occupier engagement, financial management, and health & safety compliance. The successful candidate will ensure the building is managed efficiently, providing a safe, compliant, and high-quality working environment for all occupiers while maintaining strong relationships with stakeholders, contractors, and neighbouring properties. YOUR KEY RESPONSIBILITIES... Occupier & Stakeholder Management • Develop and maintain strong working relationships with occupier representatives, encouraging regular communication and transparency on all relevant building matters., • Manage and coordinate interfaces with adjoining private and social housing blocks, working with residential managers and respective managing agents to ensure effective communication, access arrangements, and stakeholder alignment. Financial & Budget Management • Manage the production of the annual building service charge budget and ongoing management accounts, coordinating input from internal teams and ensuring adherence to agreed programmes., • Monitor expenditure against budget and support cost control and financial reporting. Health & Safety & Compliance • Ensure Health & Safety procedures, emergency protocols, and safe working practices are established, maintained, and compliant with current legislation., • Maintain a safe working environment for occupiers, staff, contractors, and visitors., • Act as the Responsible Person in the event of an emergency, ensuring building incident procedures and risk assessments are communicated, maintained, and adhered to. Operational Management • Oversee the day-to-day management of the building, ensuring operational standards and service delivery are maintained across all building services., • Act as custodian of all operational, health & safety, and financial procedures and ensure documentation is kept up to date with any amendments. Contractor & Supplier Management • Manage contractor procurement processes including tendering, appointment, and performance monitoring., • Ensure contractors operate in accordance with contractual obligations, site procedures, and safety standards. ESSENTIAL SKILLS... • Financial Management, including service charge budget preparation and management, • Strong understanding of Health & Safety legislation and compliance, • Proven managerial and leadership skills, • Experience in tendering processes and contractor management, • Basic IT skills including reporting, financial tracking, and operational systems DESIRABLE SKILLS... • Experience with building fabric planning and long-term lifecycle costing, • Project management experience relating to building improvements or refurbishments If this is of interest, please send your CV to

Do you love being out at meetings with clients, building relationships and winning new business? At Giant Group, we are looking for a Client Relationship Manager to work closely with recruitment agencies and help grow our contractor network. What we offer Salary: £35,000 - £45,000 per annum +£18k OTE (uncapped) Contract: Permanent Hours: 37hrs per week, Mon to Fri 9AM -5:30PM (flexibility required for client meetings and evening events) Location: Field-based About us We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis. To understand more about Giant Group and our services please browse our website at: About the role As a Client Relationship Manager (CRM) you will be responsible for developing and maintaining relationships with recruitment agencies that supply temporary contractors. Your primary objective will be to generate contractor referrals and grow agency partnerships by positioning Giant as the preferred supplier of payroll, compliance and workforce solutions. You will work proactively with recruitment consultants, managers and directors to develop strong partnerships that increase contractor referrals and expand the use of Giant’s services. Key responsibilities • Build strong multi-level relationships within recruitment agencies, from consultants through to senior management., • Developing a portfolio of recruitment agencies and increasing contractor referrals from those relationships., • Identifying new recruitment agencies that work with temporary contractors and introducing Giant’s services., • Growing Giant’s market share within your agency portfolio by developing trusted long-term relationships., • Identifying opportunities to cross-sell or introduce additional Giant services such as screening, global payroll and workforce management solutions., • Maintaining accurate records of client interactions, opportunities and pipeline activity within the CRM system., • Using LinkedIn, email and phone engagement to build relationships with agency stakeholders., • Working collaboratively with internal departments to ensure excellent service delivery to agency partners., • UK travel and occasional evening hospitality where appropriate. About you • Energetic, driven to succeed in a sales-focused role, • Proven experience (3+ years) in business development or similar roles, • Skilled at building rapport and ‘reading the room’ in client meetings, • Tenacious with a track record of hitting sales and activity targets, • Resilient, positive and confident in both phone and face-to-face sales, • Excited to travel, meet clients and grow long-term partnerships Employee Benefits • 31 Days Holiday: Enjoy generous time off, inclusive of bank holidays., • Pension Scheme: Secure your financial future with our pension plan., • Enhanced Maternity and Paternity Pay: We're here to support your growing family., • Supporting Childcare: Support for parents returning to work., • Life Assurance: We've got you covered., • Employee Referral Bonus: Refer talent and earn rewards., • Birthday Leave: Celebrate your special day with an extra day off., • Leave for Volunteering: Day off for charity work., • Employee Assistance Program: Get the support you need when you need it., • Buy Additional Holidays: More time for you, when you need it., • BHSF Health Cash Plan: Your health is our priority., • Giant Advantage: Exclusive discounts for our amazing team., • Soft Loans: Emergency loans for unexpected expenses, • Subsidised Gym Membership: Stay fit and healthy with Nuffield Health., • Role-Relevant Training: Invest in your career growth., • Long Service Awards: Celebrate your loyalty and dedication. All roles at Giant Group are subject to pre-employment checks. We’re proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.

About the Role: Grade Level (for internal use): 11 The Role We are seeking an experienced Security Manager to lead physical security operations across one of our global regions: Americas, EMEA, or APAC. This role is responsible for protecting employees, facilities, and assets while ensuring security programs align with business objectives, regional risk profiles, and global standards. The Security Manager serves as a trusted partner to business leaders, Facilities, HR, Legal, and IT teams, and plays a critical role in maintaining a safe, resilient, and secure work environment across diverse geographies. This position requires strong operational leadership, sound judgment, and the ability to operate effectively in complex, fast-changing environments. This role requires 4 to 5 days work from our office in Centreville/Reston. S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit . Key Objectives • Develop and execute regional security strategies aligned with global security and risk management frameworks., • Identify, assess, and mitigate physical security risks to people, facilities, and operations., • Lead and manage regional security teams and vendors, ensuring consistent performance and compliance., • Ensure a high level of incident preparedness, emergency response, and crisis management., • Promote a strong culture of security awareness and safety across the organization.Key Responsibilities Security Strategy & Operations • Implement and maintain regional security policies, standards, and procedures aligned with global requirements., • Oversee day-to-day physical security operations across offices, sites, and facilities within the assigned region., • Conduct regular security risk assessments, audits, and inspections to identify vulnerabilities and drive improvements., • Manage physical security systems including access control, CCTV, alarms, monitoring platforms, and guard services., • Ensure compliance with local laws, regulations, and regional security requirements.Incident Management & Emergency Response, • Lead investigations into security incidents, breaches, theft, workplace violence, or policy violations., • Develop, maintain, and test emergency response, crisis management, and business continuity plans., • Act as a regional escalation point during critical incidents and emergencies., • Coordinate response efforts with internal stakeholders and external emergency services.Leadership & Vendor Management, • Recruit, train, and manage regional security personnel and contracted guard forces., • Set clear expectations, performance metrics, and accountability for teams and vendors., • Manage relationships with security service providers, integrators, and consultants., • Ensure cost-effective delivery of security services without compromising standards.Cross-Functional Collaboration, • Partner closely with Facilities, HR, Legal, IT, and Workplace teams to integrate security into business operations., • Support new site openings, office relocations, and workplace design projects., • Collaborate with IT and cybersecurity teams on converged security initiatives where applicable., • Build strong relationships with law enforcement, emergency responders, and local authorities.Training & Continuous Improvement, • Deliver security awareness training and communication programs for employees., • Promote a proactive, risk-aware security culture across the region., • Stay current on emerging threats, geopolitical risks, regulatory changes, and security technologies., • Recommend and implement enhancements to improve program maturity and effectiveness.Regional Scope & Focus (Selected at Application) EMEA • Focus on operating in highly regulated and geopolitically diverse environments., • Emphasis on regulatory compliance, duty of care, and cross-border coordination., • Experience working across Europe, Middle East, and/or Africa strongly preferred.Americas, • Focus on multi-site operations across North, Central, and South America., • Emphasis on workplace violence prevention, incident response, and vendor-managed guard services., • Regular coordination with local and federal law enforcement agencies.APAC, • Focus on diverse risk environments, rapid growth, and operational scalability., • Emphasis on vendor management across multiple countries and cultures., • Experience supporting expansion, greenfield sites, or emerging markets preferred.Required Qualifications, • Bachelor's degree in Security Management, Criminal Justice, Risk Management, or a related field., • 7+ years of experience in corporate security, law enforcement, military, or related roles., • Experience managing multi-site or regional security operations., • Strong knowledge of physical security systems, incident management, and investigations., • Proven ability to develop and implement security policies and procedures at scale., • Demonstrated leadership and people-management skills., • Excellent communication and stakeholder engagement abilities., • High integrity and discretion when handling sensitive information., • Willingness to travel regionally and respond during emergencies.Preferred Qualifications, • Professional certifications such as CPP, PSP, CSM, or equivalent., • Experience with emergency management, crisis response, and business continuity planning., • Familiarity with global regulatory environments and regional security risks., • Knowledge of cybersecurity fundamentals and physical-cyber convergence., • Experience supporting executive travel, special events, or elevated-risk operations.About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), FINANC202.2 - Middle Professional Tier II (EEO Job Group)

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com. About Our Team: Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes at scale. About the Role: As a Lead Engagement Manager, you will provide strategic leadership across a portfolio of high-value, complex accounts while managing and mentoring a team of Engagement Managers. You will own executive relationships, shape multi-year customer strategies and ensure delivery excellence across strategic roadmaps and transformation initiatives. This role partners closely with Strategic Account Managers and Sales leadership to expand solution adoption, uncover growth opportunities and position LexisNexis Risk Solutions as a trusted, long-term partner. In addition to being a fraud and risk SME, you will play a key role in setting engagement standards, influencing go-to-market strategy and driving best practices across the broader organization. Key Responsibilities Strategic Account Leadership • Own and lead engagement strategy for a portfolio of strategic and enterprise-level customers, acting as the senior escalation point post-implementation, • Build and maintain strong executive relationships, positioning LexisNexis Risk Solutions as a trusted advisor and strategic partner, • Define and drive multi-year customer roadmaps, aligning business objectives with LexisNexis Risk Solutions capabilities People & Practice Leadership • Lead, mentor and develop a team of Engagement Managers, providing coaching, performance feedback and career development support, • Establish best practices, engagement frameworks and delivery standards across the team, • Support resource planning, prioritization and capacity management across accounts Fraud & Risk Expertise • Demonstrate deep expertise across fraud, identity and risk management, applying industry best practices to customer use cases, • Guide the development and execution of fraud strategies, solution customization and complex functional configurations, • Provide strategic oversight on solution adoption, optimization and value realization Cross-Functional Influence • Partner with Sales, Pre-Sales, Product and Marketing teams to shape account strategy, influence roadmap priorities and support growth initiatives, • Act as a senior SME and industry liaison, contributing thought leadership, customer insights and domain expertise to internal and external initiatives Requirements • Extensive experience in consulting, professional services, financial services or banking, • Strong understanding of the financial services industry, with deep knowledge of fraud and risk-related domains, • Proven experience leading complex customer engagements and managing senior stakeholder relationships, • Demonstrated people leadership experience, including mentoring or managing high-performing teams, • Ability to work effectively with highly technical teams and translate complex concepts for executive and non-technical audiences, • Strong problem-solving, strategic thinking, and decision-making skills, • Experience with rule engines and fraud solutions is a strong asset, • Fluency in English, • Fluency in one additional language (French, Spanish, German, Russian or Italian) preferred Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

International Market Development Manager About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds up the sales process and increases sales capacity. About the role: We are looking for a high‑energy, highly disciplined International Market Development Manager to lead and scale our International MDR function. This is a hands‑on frontline leadership role for someone who thrives on building high‑performing teams, enforcing operational excellence, and partnering closely with Sales and Marketing to generate new‑logo pipeline. You will hire, train, coach, and motivate an international team of MDRs, ensuring they follow defined processes, SLAs, and qualification standards to the dot. Reporting to the Senior Director of Demand Generation, you will work cross‑functionally with Digital, Web, Regional Marketing, Analytics, and Sales teams to optimise performance, accelerate onboarding, and continuously raise the bar on execution — particularly across AI‑enabled, hyper‑personalised demand generation. This role suits someone super organised, commercially minded, and relentless about follow‑through, who enjoys turning structure into results and making a function succeed at scale. Responsibilities: Lead, hire and develop a high‑performing MDR team: You will be hiring, onboarding, and coaching around 12 FTE, with a strong focus on accelerating time‑to‑productivity. Drive continuous improvement through optimised onboarding, regular performance feedback, and active management of capacity, progression, and career development to retain and grow top talent. Drive best‑in‑class MDR execution: Champion a value‑led MDR approach centred on authentic conversations and relationship building, while advancing AI‑assisted prospecting, messaging, and engagement in close partnership with Sales, Digital, and Marketing. Use performance, engagement, and intent data to continuously improve outreach quality and efficiency, supported by a clear MDR playbook, well‑defined KPIs, and team initiatives that drive focus and performance. Lead by example, consistently modelling high standards in communication, preparation, and execution. AI‑enabled and digital alignment: Champion the use of AI and automation to enable hyper‑personalised, scalable MDR engagement across email, social, chat, and web‑sourced leads.Partner closely with Digital and Web teams, where most inbound demand originates, to: • Improve lead quality, routing, enrichment, and prioritisation, • Translate web behaviour, intent, and engagement signals into meaningful MDR conversations, • Close the loop between digital performance and sales outcomes, • Guide MDRs on how to combine AI insights with human judgment to deliver relevant, timely, and high‑quality prospect interactions, • Experiment with and operationalise new tools, workflows, and AI‑driven approaches that increase speed‑to‑pipeline without sacrificing quality Be the feedback engine between Marketing and Sales: Build solid, continuous feedback loops with Sales, Marketing, Analytics, and Operations to optimise reporting, segmentation, tooling, and workflows. Use frontline insights and performance data to inform audience strategy, messaging, campaigns, and demand generation, while partnering cross‑functionally on experimentation and ongoing optimisation across segments, channels, and AI‑led initiatives. Own MDR operational excellence: Drive operational excellence across the MDR function by improving processes, productivity, and scalability, while ensuring rigorous Salesforce hygiene and accurate reporting. Manage performance against demand‑management SLAs, forecast and plan team capacity aligned to growth and pipeline targets, and provide a structured, reliable operational backbone that enables predictable, high‑quality delivery. Requirements: • Bachelor’s degree or equivalent experience., • Extensive experience in MDR/SDR/Inside Sales roles within a B2B organisation, with a consistent record of target achievement., • Experience managing, recruiting, and developing MDR/SDR teams., • Excellent understanding of modern sales and qualification methodologies., • Hands‑on experience with Salesforce, workflow tools (e.g. Groove, SalesLoft or equivalent), chat tools, Sales Navigator, and AI‑enabled tools (e.g. building agents/GPTs, enrichment, intent, or automation solutions)., • Highly data‑driven; comfortable using metrics, signals, and experimentation to diagnose and improve performance., • Proven ability to build relationships across Sales, Marketing, Digital, Operations, and senior stakeholders., • Excellent written and verbal communication skills in English; additional languages are a strong advantage for this region. Success Behaviours: • High energy with exceptional organisation and discipline, • Detail‑oriented, structured, and process‑driven, • High level sense of ownership and accountability, • Positive, team‑first mindset with a can‑do attitude, • Diplomatic and effective when working cross‑functionally, • Entrepreneurial — comfortable building, improving, and scaling a function Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work